DOCSLIB.ORG

Master the ACAA Part 382: Eliminate Discrimination Cost Is $1,000.00 (US) Per Person Against Travelers with Disabilities Don’T Miss Out

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Master the ACAA Part 382: Eliminate Discrimination Cost Is $1,000.00 (US) Per Person Against Travelers with Disabilities Don’T Miss Out The most trusted resource in accessible travel ACAA-CRO Training Personalized training also available: ask for a quote. Call 773.388.8839/800.731.4539 or email [email protected] Master the ACAA Part 382: Eliminate Discrimination Cost is $1,000.00 (US) Per Person Against Travelers with Disabilities Don’t Miss Out. Reserve Now! Mission Open Doors Organization, one of the most credible Open Doors Organization resources in air travel, is pleased to offer Complaint (ODO) was founded in 2000 Resolution Official (CRO) Training. Learn how to for the purpose of creating a deliver training, form policy and create procedures society in which persons with in this two-day course (individual airline training also disabilities have the same offered, ask for a quote). Understanding the US Air consumer opportunities as Carrier Access Act is essential to carriers flying to non-disabled persons. and from US airports. According to the 2005 ODO/Harris Interactive Survey, What We Do 3 out of 5 adults with disabilities who are online (62%) • ODO Aviation Initiatives have traveled outside the continental United States at least once in their lifetime. The typical international • Annual Airline Symposium traveler spent almost $1,600 on this travel, which • Annual Airline Service means current international travel expenditures among Symposium the disability population top $7 billion over the course • Universal Access in of two years. Airports Conference ODO’s CRO Training, which has been audited by US • Participation on Airline DOT, is continually updated. And what better way to be Advisory Boards & educated than by experts with disabilities and former Federal Committees CROs? To date we have delivered training worldwide to over 30 satisfied air carriers and service companies. • Consumer Education We understand your concerns about the new ACAA • Refresher CRO Webinar rules and we’re here to help. Call 773.388.8839/800.731.4539 or email [email protected] for individual airline training. CRO Certification Program ODO has assisted numerous • 2 to 3 full days of interactive classroom training carriers with CRO training: • Conducted by experts with disabilities and Aerosvit Airlines Horizon Airlines former CROs Aer Lingus Iberia • Focus on key policies and procedures required by Air Canada JetBlue Part 382 Alaska Airlines Malaysia Airlines • Thorough training on all CRO responsibilities Alitalia Northwest Airlines • Certificates of Completion issued to all course American Airlines Pakistan Intl Air participants Asiana Philippine • Practical role playing and problem solving exercises China Eastern Airlines Comair • Nationally-recognized disability etiquette training Royal Air Maroc Condor • Effective conflict resolution and communication Santa Barbara Continental • Detailed CRO Reference Manual for Trainees Southwest Airlines • Outline and Powerpoint for Trainers Airlines Egypt Air TAP • Expert 12-month phone support for all participants EL AL United Airlines Emirates Additional Services US Airways Eurofly • Acting CRO service, via phone, with 24/7 support Uzbekistan Air for smaller foreign air carriers Finnair • Annual CRO refresher training module ODO also works with • Review of airline policies and procedures for major airline wheelchair ACAA compliance service companies: • Development and facilitation of general employee AirServ training required by Part 382 Huntleigh • Training on EC 1107 with detailed comparison to International RAM Part 382 Gateway Group One • Creation of staff training videos PrimeFlight • Ability to provide scooter and wheelchair rental Prospect and repair in many major US cities Superior • Full-service resourcing for medical oxygen worldwide SwissPort The Air Carrier Access Act Part 382 requires that acting CROs participate annually in refresher training. ODO offers a 90-minute webinar that may be attended at your convenience with ongoing Q&A available by email: [email protected]. NOTE: Part 382.141(a)(4) states that airlines must consult with disability organizations in developing training programs, policies and procedures. Working with ODO will fulfill this requirement..
Load more

Recommended publications
  • IATA CLEARING HOUSE PAGE 1 of 21 2021-09-08 14:22 EST Member List Report
    IATA CLEARING HOUSE PAGE 1 OF 21 2021-09-08 14:22 EST Member List Report AGREEMENT : Standard PERIOD: P01 September 2021 MEMBER CODE MEMBER NAME ZONE STATUS CATEGORY XB-B72 "INTERAVIA" LIMITED LIABILITY COMPANY B Live Associate Member FV-195 "ROSSIYA AIRLINES" JSC D Live IATA Airline 2I-681 21 AIR LLC C Live ACH XD-A39 617436 BC LTD DBA FREIGHTLINK EXPRESS C Live ACH 4O-837 ABC AEROLINEAS S.A. DE C.V. B Suspended Non-IATA Airline M3-549 ABSA - AEROLINHAS BRASILEIRAS S.A. C Live ACH XB-B11 ACCELYA AMERICA B Live Associate Member XB-B81 ACCELYA FRANCE S.A.S D Live Associate Member XB-B05 ACCELYA MIDDLE EAST FZE B Live Associate Member XB-B40 ACCELYA SOLUTIONS AMERICAS INC B Live Associate Member XB-B52 ACCELYA SOLUTIONS INDIA LTD. D Live Associate Member XB-B28 ACCELYA SOLUTIONS UK LIMITED A Live Associate Member XB-B70 ACCELYA UK LIMITED A Live Associate Member XB-B86 ACCELYA WORLD, S.L.U D Live Associate Member 9B-450 ACCESRAIL AND PARTNER RAILWAYS D Live Associate Member XB-280 ACCOUNTING CENTRE OF CHINA AVIATION B Live Associate Member XB-M30 ACNA D Live Associate Member XB-B31 ADB SAFEGATE AIRPORT SYSTEMS UK LTD. A Live Associate Member JP-165 ADRIA AIRWAYS D.O.O. D Suspended Non-IATA Airline A3-390 AEGEAN AIRLINES S.A. D Live IATA Airline KH-687 AEKO KULA LLC C Live ACH EI-053 AER LINGUS LIMITED B Live IATA Airline XB-B74 AERCAP HOLDINGS NV B Live Associate Member 7T-144 AERO EXPRESS DEL ECUADOR - TRANS AM B Live Non-IATA Airline XB-B13 AERO INDUSTRIAL SALES COMPANY B Live Associate Member P5-845 AERO REPUBLICA S.A.
    [Show full text]
  • Appendix 25 Box 31/3 Airline Codes
    March 2021 APPENDIX 25 BOX 31/3 AIRLINE CODES The information in this document is provided as a guide only and is not professional advice, including legal advice. It should not be assumed that the guidance is comprehensive or that it provides a definitive answer in every case. Appendix 25 - SAD Box 31/3 Airline Codes March 2021 Airline code Code description 000 ANTONOV DESIGN BUREAU 001 AMERICAN AIRLINES 005 CONTINENTAL AIRLINES 006 DELTA AIR LINES 012 NORTHWEST AIRLINES 014 AIR CANADA 015 TRANS WORLD AIRLINES 016 UNITED AIRLINES 018 CANADIAN AIRLINES INT 020 LUFTHANSA 023 FEDERAL EXPRESS CORP. (CARGO) 027 ALASKA AIRLINES 029 LINEAS AER DEL CARIBE (CARGO) 034 MILLON AIR (CARGO) 037 USAIR 042 VARIG BRAZILIAN AIRLINES 043 DRAGONAIR 044 AEROLINEAS ARGENTINAS 045 LAN-CHILE 046 LAV LINEA AERO VENEZOLANA 047 TAP AIR PORTUGAL 048 CYPRUS AIRWAYS 049 CRUZEIRO DO SUL 050 OLYMPIC AIRWAYS 051 LLOYD AEREO BOLIVIANO 053 AER LINGUS 055 ALITALIA 056 CYPRUS TURKISH AIRLINES 057 AIR FRANCE 058 INDIAN AIRLINES 060 FLIGHT WEST AIRLINES 061 AIR SEYCHELLES 062 DAN-AIR SERVICES 063 AIR CALEDONIE INTERNATIONAL 064 CSA CZECHOSLOVAK AIRLINES 065 SAUDI ARABIAN 066 NORONTAIR 067 AIR MOOREA 068 LAM-LINHAS AEREAS MOCAMBIQUE Page 2 of 19 Appendix 25 - SAD Box 31/3 Airline Codes March 2021 Airline code Code description 069 LAPA 070 SYRIAN ARAB AIRLINES 071 ETHIOPIAN AIRLINES 072 GULF AIR 073 IRAQI AIRWAYS 074 KLM ROYAL DUTCH AIRLINES 075 IBERIA 076 MIDDLE EAST AIRLINES 077 EGYPTAIR 078 AERO CALIFORNIA 079 PHILIPPINE AIRLINES 080 LOT POLISH AIRLINES 081 QANTAS AIRWAYS
    [Show full text]
  • Download Bia Menu As A
    WELCOME ON-BOARD, AER LINGUS ARE DELIGHTED TO HAVE YOU FLYING WITH US. Welcome onboard To keep us all safe and well, we have made some changes to our inflight service: We’ve moved exclusively You can remove your face to card or contactless covering while you enjoy payments for all inflight your food and drinks. purchases. You can pay Please replace once you’re contactless up to €50, or finished. chip and pin up to €300. There may be limited We’ve updated our crew availability of some service procedures with products, we’re sorry if we hygiene and minimum don’t have your first choice. contact in mind. We plan to reintroduce fresh and hot food options to our menu soon. Breakfast Java Republic €3.00 filtered coffee Flahavan’s Porridge 100% Irish wholegrain oats. 50g €3.50 Hot Drinks €3.00each Lyons tea, Java Republic filtered coffee, Cadbury’s hot chocolate, Douwe Egberts Cappuccino Water Ballygowan still or sparkling 500ml €3.00 Gluten free each Soft Drinks €2.00 €3.00 NEW €2.00 €2.50 NEW Fruice apple juice Jaffo orange Fruice Juicy 200ml juice 250ml apple & blackcurrant 250ml €2.50each €1.50each NEW Soft Drinks 330ml Schweppes 150ml Coca-Cola, Coca-Cola Zero, Ginger ale, Slimline tonic or Sprite No Sugar or Fanta Tonic Water Snacks €3.00 €1.50 €2.50 The Primal Fulfil Protein The Foods Pantry Bar of Athenry Lemon & poppy seed Chocolate and salted Caramel rocky road 30g Vegan & gluten free caramel 55g 55g €2.00each Please refer to all product packaging for allergens Twix 50g KitKat 41.5g Dairy Milk 45g The Bar Magners Irish Cider 330ml Heineken 330ml Please refer to all €5.00each product packaging for allergens Demand can be high on certain routes.
    [Show full text]
  • Prof. Paul Stephen Dempsey
    AIRLINE ALLIANCES by Paul Stephen Dempsey Director, Institute of Air & Space Law McGill University Copyright © 2008 by Paul Stephen Dempsey Before Alliances, there was Pan American World Airways . and Trans World Airlines. Before the mega- Alliances, there was interlining, facilitated by IATA Like dogs marking territory, airlines around the world are sniffing each other's tail fins looking for partners." Daniel Riordan “The hardest thing in working on an alliance is to coordinate the activities of people who have different instincts and a different language, and maybe worship slightly different travel gods, to get them to work together in a culture that allows them to respect each other’s habits and convictions, and yet work productively together in an environment in which you can’t specify everything in advance.” Michael E. Levine “Beware a pact with the devil.” Martin Shugrue Airline Motivations For Alliances • the desire to achieve greater economies of scale, scope, and density; • the desire to reduce costs by consolidating redundant operations; • the need to improve revenue by reducing the level of competition wherever possible as markets are liberalized; and • the desire to skirt around the nationality rules which prohibit multinational ownership and cabotage. Intercarrier Agreements · Ticketing-and-Baggage Agreements · Joint-Fare Agreements · Reciprocal Airport Agreements · Blocked Space Relationships · Computer Reservations Systems Joint Ventures · Joint Sales Offices and Telephone Centers · E-Commerce Joint Ventures · Frequent Flyer Program Alliances · Pooling Traffic & Revenue · Code-Sharing Code Sharing The term "code" refers to the identifier used in flight schedule, generally the 2-character IATA carrier designator code and flight number. Thus, XX123, flight 123 operated by the airline XX, might also be sold by airline YY as YY456 and by ZZ as ZZ9876.
    [Show full text]
  • IAG Results Presentation
    IAG results presentation Full Year 2019 28 February 2020 2019 Highlights Willie Walsh, Chief Executive Officer Continued progress against strategic objectives FY 2019 strategic highlights • Strengthen portfolio of world-class brands and operations − Announced planned acquisition of Air Europa, subject to regulatory approvals − British Airways new Club Suite on 5 aircraft (4 A350s, 1 B777) and in-flight product enhancements (amenities, catering, new World Traveller Plus seat, Wi-Fi rollout. Revamped lounges – Geneva, Johannesburg, Milan, New York JFK, SFO − Iberia Madrid lounge refurbishment and completion of premium economy long-haul rollout − Strong NPS increase by 9.5 points to 25.8, driven by British Airways and Vueling, target of 33 by 2022 − LEVEL expansion at Barcelona and roll-out to Amsterdam • Grow global leadership positions − North America traffic (RPK) growth of 3.6% − New destinations – Charleston (BA), Minneapolis (Aer Lingus), Pittsburgh (BA) − LEVEL – new route Barcelona to New York − Latin America and Caribbean traffic growth of 15.6% − Iberia - higher frequencies on existing routes − LEVEL – new route Barcelona to Santiago − British Airways – increased economy seating ex-LGW on Caribbean routes − Intra-Europe traffic growth of 3.8% - Domestic +10.1% (mainly Spain), Europe +2.2% − Asia traffic growth of 5.0% – British Airways new routes to Islamabad and Osaka, signed joint business agreement with China Southern Airlines • Enhance IAG’s common integrated platforms − Launched ‘Flightpath net zero’ carbon emissions by 2050
    [Show full text]
  • Columbus Regional Airport Authority
    COLUMBUS REGIONAL AIRPORT AUTHORITY - PORT COLUMBUS INTERNATIONAL AIRPORT TRAFFIC REPORT October, 2009 11/24/2009 Airline Enplaned Passengers Deplaned Passengers Enplaned Air Mail Deplaned Air Mail Enplaned Air Freight Deplaned Air Freight Landings Landed Weight Air Canada Jazz - Regional 1,385 1,432 0 0 0 0 75 2,548,600 Air Canada Jazz Totals 1,385 1,432 0 0 0 0 75 2,548,600 AirTran 16,896 16,563 0 0 0 0 186 20,832,000 AirTran Totals 16,896 16,563 0 0 0 0 186 20,832,000 American 13,482 13,047 10,256 13,744 0 75 120 14,950,000 American Connection - Chautauqua 0 0 0 0 0 0 0 0 American Eagle 22,258 22,818 0 0 2,497 3,373 550 24,434,872 American Totals 35,740 35,865 10,256 13,744 2,497 3,448 670 39,384,872 Continental 5,584 5,527 24,724 17,058 6,085 12,750 57 6,292,000 Continental Express - Chautauqua 4,469 4,675 0 0 477 0 110 4,679,500 Continental Express - Colgan 2,684 3,157 0 0 0 0 69 4,278,000 Continental Express - CommutAir 1,689 1,630 0 0 0 0 64 2,208,000 Continental Express - ExpressJet 3,821 3,334 0 0 459 1,550 100 4,122,600 Continental Totals 18,247 18,323 24,724 17,058 7,021 14,300 400 21,580,100 Delta 14,640 13,970 0 0 9,692 38,742 119 17,896,000 Delta Connection - Atlantic SE 2,088 2,557 0 1 369 2 37 2,685,800 Delta Connection - Chautauqua 13,857 13,820 0 0 0 0 359 15,275,091 Delta Connection - Comair 1,890 1,802 0 0 0 0 52 2,444,000 Delta Connection - Mesa/Freedom 0 0 0 0 0 0 0 0 Delta Connection - Pinnacle 0 0 0 0 0 0 0 0 Delta Connection - Shuttle America 4,267 4,013 0 0 0 0 73 5,471,861 Delta Connection - SkyWest 0 0 0 0
    [Show full text]
  • 3 1 1 1 1 56 2011 Mar Aatsfy
    LAMBERT-ST. LOUIS INTERNATIONAL AIRPORT Confidential AIR TRAFFIC ACTIVITY REPORT [email protected] Fiscal2020-01-15 Year 17:11:51 +0000 As of March, 2011 LAMBERT-ST. LOUIS INTERNATIONAL AIRPORT AIR TRAFFIC ACTIVITY REPORT List of Summary Tables and Charts: Summary of Air Traffic Activity Key Air Traffic Activity Relationships Monthly Enplaned Passengers Summary of Enplaned Passengers by Airline Breakdown of Enplaned Passengers by Airline Airline Market Shares Summary of Deplaned Passengers by Airline Originating and Connecting Enplaned Passengers by Airline Originating ConnectingConfidential Enplaned Passengers Originating Enplaned Passengers-Airline Market Shares Connecting Enplaned Passengers-Airline Market Shares Domestic and International Enplaned Passengers by Airline Domestic and [email protected] Enplaned Passengers International Enplaned Passengers-Airline Market Shares Monthly Commercial2020-01-15 Aircraft Departures 17:11:51 +0000 Summary of Aircraft Departures by Airline Monthly Aircraft Operations Breakdown of Aircraft Operations Monthly Aircraft Landed Weight Summary of Aircraft Landed Weight by Airline Monthly Enplaned and Deplaned Cargo Cargo Breakdown between Belly and All-Cargo Carriers Summary of Enplaned and Deplaned Mail by Airline Summary of Enplaned and Deplaned Freight by Airline Mar-11 STL SUMMARY OF AIR TRAFFIC ACTIVITY Lambert-St. Louis International Airport Mar-11 vs Mar-10 and FYTD 11 vs FYTD 10 Page 1 of 2 MonthPercent Year-to-Date Percent Mar-11 Mar-10 Change FY2011 FY2010 Change Enplaned passengers (EP) Domestic Mainline/national *American 95,913 130,210 -26.3% 833,967 1,227,175 -32.0% *Southwest 244,538 204,555 19.5% 2,049,771 1,632,745 25.5% Other 90,187 82,020 10.0% 763,244 608,161 25.5% Subtotal-Mainline/national 430,638 416,785 3.3% 3,646,982 3,468,081 5.2% Regional/commuter *AA Conn/ Am.
    [Show full text]
  • Medical Information Form
    Medical Information Form Complete all relevant sections and upload this form via the Special Assistance Form on our website https://www.aerlingus.com/support/forms/special-assistance-form/ or fax to +353 1 886 6868 (Europe) or +1-516-622-4287 (North America) GUEST INFORMATION Name: Date of Birth: Gender: Choose One Home Phone: Mobile Phone: Contact Information: Email: PROPOSED ITINERARY (NOTE: transferring from one flight to another often requires LONGER connecting times) Aer Lingus Confirmation Number Itinerary (a six-digit alpha-numeric code, starting Date Flight Number From To with 2): Departing Flight(s) EI Returning Flight(s) EI ATTENDING PHYSICIAN INFORMATION Name: Licensed to Practice In (Country/State/Province): Email: Contact Phone: NATURE OF CONDITION REQUIRING ADVANCE NOTICE TO AER LINGUS MEDICAL INFORMATION Do you require supplementary oxygen Yes ☐ If yes, please select the rate 2 litres ☐ Continuous Yes ☐ during the flight, provided by Aer Lingus? No ☐ of flow per minute: 4 litres ☐ Flow? No ☐ OXYGEN MEDICAL EQUIPMENT: Portable Oxygen Concentrator, C-PAP, Nebulizer, Respirator, Ventilator Your device must be approved by Aer Lingus or labelled by the FAA for travel on the basis that it will not interfere with the safe operation of our aircraft. However, Aer Lingus is unable to assess the efficacy of a particular medical device when operated in an aircraft cabin environment. We therefore recommend that you consult the equipment manufacturer and your prescribing physician to confirm that your medical device is suitable for in-flight use. It is the guest’s responsibility to ensure they have 150% (one hundred and fifty) scheduled flight's duration in battery life if the device must be used in flight.
    [Show full text]
  • Aer Lingus Offer Transcript
    THOMSON REUTERS STREETEVENTS EDITED TRANSCRIPT IAG.L - International Consolidated Airlines Group SA Cash Offer for Aer Lingus Group plc Call EVENT DATE/TIME: MAY 27, 2015 / 8:00AM GMT THOMSON REUTERS STREETEVENTS | www.streetevents.com | Contact Us ©2015 Thomson Reuters. All rights reserved. Republication or redistribution of Thomson Reuters content, including by framing or similar means, is prohibited without the prior written consent of Thomson Reuters. 'Thomson Reuters' and the Thomson Reuters logo are registered trademarks of Thomson Reuters and its affiliated companies. MAY 27, 2015 / 8:00AM, IAG.L - International Consolidated Airlines Group SA Cash Offer for Aer Lingus Group plc Call CORPORATE PARTICIPANTS Willie Walsh International Consolidated Airlines Group SA - CEO CONFERENCE CALL PARTICIPANTS James Hollins Nomura - Analyst Jarrod Castle UBS - Analyst Oliver Sleath Barclays - Analyst Damian Brewer RBC Capital Markets - Analyst Gerald Khoo Liberum - Analyst Johannes Braun Commerzbank Corporates & Mkts - Analyst Andrew Lobbenberg HSBC Global Research - Analyst Douglas McNeill Macquarie - Analyst Anand Date Deutsche Bank Research - Analyst PRESENTATION Operator Good morning, ladies and gentlemen, and welcome to the International Airlines Group conference call. Today's conference is being recorded. At this time, I would like to turn the conference over to Willie Walsh. Please go ahead. Willie Walsh - International Consolidated Airlines Group SA - CEO Thank you and good morning. Thank you for joining us. I'm in Dublin with Andrew Barker. I'll take you through a brief presentation which should be available on our website. Indeed, it is available on our website, iagshares.com. I'll just make some comments and then give you an opportunity to ask some questions.
    [Show full text]
  • A Case Study of Crisis Management Training Needs: Saudi Airlines Hussain Saad Alqahtani Nova Southeastern University, [email protected]
    Nova Southeastern University NSUWorks Department of Conflict Resolution Studies Theses CAHSS Theses and Dissertations and Dissertations 1-1-2019 A Case Study of Crisis Management Training Needs: Saudi Airlines Hussain Saad Alqahtani Nova Southeastern University, [email protected] This document is a product of extensive research conducted at the Nova Southeastern University College of Arts, Humanities, and Social Sciences. For more information on research and degree programs at the NSU College of Arts, Humanities, and Social Sciences, please click here. Follow this and additional works at: https://nsuworks.nova.edu/shss_dcar_etd Part of the Social and Behavioral Sciences Commons Share Feedback About This Item NSUWorks Citation Hussain Saad Alqahtani. 2019. A Case Study of Crisis Management Training Needs: Saudi Airlines. Doctoral dissertation. Nova Southeastern University. Retrieved from NSUWorks, College of Arts, Humanities and Social Sciences – Department of Conflict Resolution Studies. (127) https://nsuworks.nova.edu/shss_dcar_etd/127. This Dissertation is brought to you by the CAHSS Theses and Dissertations at NSUWorks. It has been accepted for inclusion in Department of Conflict Resolution Studies Theses and Dissertations by an authorized administrator of NSUWorks. For more information, please contact [email protected]. A Case Study of Crisis Management Training Needs: Saudi Airlines by Hussain Alqahtani A Dissertation Presented to the College of Arts, Humanities, and Social Sciences of Nova Southeastern University in Partial
    [Show full text]
  • Malaysia Airlines Reducing Invoice Costs Thanks to Ap Automation at a Global Shared Services Centre
    ACCOUNTS PAYABLE CASE STUDY INDUSTRY • Transportation ERP • SAP MALAYSIA AIRLINES REDUCING INVOICE COSTS THANKS TO AP AUTOMATION AT A GLOBAL SHARED SERVICES CENTRE THE CHALLENGE Following the implementation of SAP® software solution, Malaysia Airlines was looking for a new solution that could complement its SAP system by automating and streamlining the processing of its vendor invoices. With over 28,000 monthly accounts payable (AP) invoices (increasing at 5% annually), including invoices coming from various overseas locations to company headquarters, the manual invoice process was extremely time-consuming and inefficient. Malaysia Airlines faced a number of challenges, including: § Inability to track invoice statuses § Invoice approvers situated in different locations § Missing invoices § High volume of physical document movement The ultimate goal was to improve the flow of invoices around the world and set up a global finance shared services centre in Malaysia. THE SOLUTION Malaysia Airlines had several conditions including: the capacity to handle its growing global invoicing needs, and, the ability to seamlessly integrate with its finance shared services centre. It was also key that the solution work with IATA Simplified Interlines Settlement (SIS), an airline specific electronic invoicing platform designed to remove all paper from invoicing. Additional requirements included: § Scanning/importing § Approval workflow § OCR § Integration to SAP application § Data validation § KPI reporting & SIS document management reporting § Invoice verification After having looked at multiple solutions on the market, Malaysia Airlines selected Esker's Accounts Payable automation solution for its flexible workflow functions outside SAP, as well as its on-premises global deployment. How it works When an invoice arrives, the document is entered into the Esker system where it’s imaged and scanned into SAP — all with full visibility and while minimising the risk for invoice entry errors.
    [Show full text]
  • Comair Chooses Virtual Data Centre to Help It Deliver Even More Innovative and Robust Online Services
    VMWARE CASE STUDY Comair chooses virtual data centre to help it deliver even more innovative and robust online services CUSTOMER When Southern African airline operator Comair identifi ed Comair Limited the need to improve its online services to keep its edge in the fi ercely competitive airline travel environment, it turned WEB SITE to VMware vCloud Air Network partner RSAWEB to help it www.comair.co.za develop an o site, hosted Virtual Data Centre. Its demands of INDUSTRY this environment included that it host the company’s Disaster Aviation and Travel Recovery and User Acceptance Testing environment, as well as provide Comair with the fl exibility it needs to scale, innovate LOCATION and roll out infrastructure to the business on demand. Johannesburg, South Africa (Head O ce) / Operates Southern African airline operator, Comair Limited was founded in 1946. In 1996 it within southern Africa signed a license agreement with British Airways Plc. to maintain and operate the latter’s local and regional services in Southern Africa. In 2001 it launched South Africa’s fi rst low-fare airline, kulula.com. Apart from low cost fl ights, the kulula brand aims to deliver KEY CHALLENGES an easy, a ordable and complete travel experience for all South Africans through a • Provision infrastructure full service website that allows users to book fl ights as well as arrange car hire, hotel quickly accommodation, book travel packages and more. kulula currently averages 35 000 unique visitors to its website per day and has 10 content uploaders whose fulltime job is • Deploy applications to update website content.
    [Show full text]