NOVEMBER/DECEMBER 2003

Ice Dreams and Fundraising Efforts Build Bill Collier Community Arena

ALSO INSIDE iAIM Launches Distance Learning Program ISI Test and Competition Rule Revisions Practicing Professional Ethics Engineering All design and engineering done in-house by the world leading team of ice rink and arena engineers. Any specia requirements you may have will be incorporated into your design.

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Over 4,500 ice surfaces installed around the world! CIMCO REFRIGERATION 1-416-465-7581 Boston • Hartford • Salt Lake City • Houston • Dallas/Ft. Worth • Phoenix • Syracuse St. John’s • Dartmouth • Moncton • Alma • Quebec City • Montreal • Gaspé Ottawa • Toronto • London • Windsor • Winnipeg • Regina • Saskatoon • Calgary • Vancouver • Kelowna • Victoria • Beijing, PR. China • London, UK Visit our website at www.cimcorefrigeration.com VOLUME 6, NUMBER 3 NOVEMBER/DECEMBER 2003 ONTENTS Publisher C Practicing Professional Ethics ...... 10 Institute by Cindy Jensen Editor Lori Fairchild Empowering Others with Editorial Advisors “You’re-the-Kind-of-Person-Who” Peter Martell Patti Feeney Statements ...... 12 Dianne Powell by Jim Thompson

Print Production and Advertising Sales Manager Carol Jackson iAIM Launches Distance Learning Program ...... 16 Art Director by Jack Vivian, Ph.D. Cindy Winn Livingston

Contributors Cindy Jensen COVER STORY Suzette Machado Dianne Powell Ice Dreams and Fundraising Efforts Jim Thompson Build Bill Collier Community Jack Vivian, Ph.D. Ice Arena ...... 18 by Suzette Machado The ISI EDGE (USPS 017-078, ISSN 1522-4651) is published bimonthly; January/February, March/April, May/June, Ice Arena Professionals July/August, Give Thumbs-Up to iAIM ...... 28 September/October, November/December; by the by Dianne Powell Bill Collier Community Ice Arena Ice Skating Institute, 17120 N. Photo by Suzette Machado Dallas Pkwy., Ste. 140, Dallas, TX 75248-1187. Annual Subscription Rate is $24.00 per ALSO IN THIS ISSUE year. Periodicals postage paid at Dallas, TX, and at additional mailing offices. ISI Test and Competition Rule Revisions ...... 8 POSTMASTER NOTE: Send address changes to ISI EDGE, New ISI Manuals Available ...... 13 c/o The Ice Skating Institute, 17120 N. Dallas Pkwy., Ste. 140, Dallas, TX, 75248-1187. Winter Classic Individual Entry Form ...... 30 Printed in the U.S.A.

Subscriptions available Winter Classic Team Entry Form ...... 31 through membership only. 2003 ISI Adult Championships Results ...... 37 ©2003 by the Ice Skating Institute. Reproduction in whole or in part is prohibited unless expressly authorized in writing by publisher. All rights DEPARTMENTS reserved. Opinions expressed by contributors do not neces- CROSSCUTS News and Notes ...... 4 sarily represent the views of the Ice Skating Institute, the CALENDAR ISI-Endorsed Competitions, Shows/Exhibitions ...... 14 publisher or the advertisers. Submissions of manuscripts, materials, photographs, and ISIA EDUCATION FOUNDATION REPORT ...... 22 artwork are made at mailer’s risk and must include self- COACHES’ CORNER ...... 24 addressed envelope with suffi- cient postage for return. No GETTING CONNECTED ...... 26 responsibility will be assumed for unsolicited materials. ISI ICE ARENA ASSOCIATION NEWS ...... 34 reserves the right to edit mate- rial submitted for content and ADVERTISER INDEX ...... 36 space consideration. AND ANOTHER THING ...... 38 Dedicated to providing leadership, education and services to the CROSSCUTS ice skating industry. ICE SKATING INSTITUTE news and notes 17120 N. Dallas Parkway, Suite 140 Dallas, TX 75248-1187 Phone: (972) 735-8800 ISI Welcomes New Editor John Wilson, MK Blades Fax: (972) 735-8815 e-mail: [email protected] Launch Web Sites www.skateisi.org SHEFFIELD, England — HD Sports Ltd.,

ISI INTERNATIONAL HEADQUARTERS STAFF the maker of John Wilson and MK Executive Director Blades, has launched two new Web Peter Martell sites: www.johnwilsonskates.com and Managing Director, www.mkblades.com. The sites are Member Programs and Services Patti Feeney designed to provide customers with the Controller tools needed to make informed blade Karen Schaffer choices and to locate dealers. Among Membership Coordinator Kimberley Russelle the other features are a section on blade Editor care and new products (see Resources) Lori Fairchild and the Chill Factor newsletter, con- Advertising Sales and taining skating success stories, nutri- Print Production Manager Carol Jackson tion and training advice. National Events Coordinator and Skating Program Director Barb Yackel Lori Fairchild Jet Ice Lends Expertise Administrative Assistant to Major Events Kathy Chase NEWMARKET, Ontario — Over the past Art Director DALLAS — The Ice Skating Institute has Cindy Winn Livingston welcomed Lori Fairchild as the new edi- year, Jet Ice employees have lent their Information Services Coordinator tor of its EDGE and Recreational Ice Skat- expertise to major events including the Jeff Anderson ing magazines. Fairchild, who holds a 2003 U.S. Figure Skating Champi- Sponsorship Sales Manager onships in Dallas, the 2003 NHL All Stuart Sedransky journalism degree from the University Telephone (972) 735-8800 of Missouri, has provided professional Star Game in Sunrise, Fla. and the 2003 writing and editing services for nearly World Figure Skating Championships ISI OFFICERS 100 companies and publications since in Washington, D.C. Starting with the President Jim Lange 1988 Winter Olympic Games in Cal- 1st Vice President Mike Paikin forming her own communications 2nd Vice President Gerry Hart business in 1984. She led Women’s gary, Alberta, Jet Ice has participated in Treasurer Jim Hartnett Enterprise to the Small Business Admin- all successive Olympic events up to and Secretary Margy Bennett including those in Salt Lake City. Jet Immediate Past President Boyd Wietecter istration’s Dallas-Fort Worth Region Small Business Journalist of the Year Ice, a leading manufacturer of high DIRECTORS Award as well as finalist for best special- quality ice paints and products, is work- District 1 Katy Hayden interest newspaper in the Dallas Press ing with the organizing committee for District 2 Robyn Bentley Club’s Katie Awards, which recognize the 2006 Olympic Games to be held in District 3 Richard Arenella District 4 Jeff Doucette journalistic excellence in a five-state Torino, Italy. District 5 Shane Douglas area. She is a Dallas-area resident. District 6 Carol Burns Ice Skating Community District 7 Margy Bennett Fairchild succeeds Dianne Powell District 8 Jimmie Santee in the editor’s role. Powell, who served Mourns Loss of JC Carey District 9 Dan Smith as ISI’s editor for the past five years, has MINNEAPOLIS — James J. “JC” Carey, District 10 Rebecca Anderson District 11 Liz Folger relocated from Dallas to Daphne, Ala. a 30-year employee of Augsburg Col- District 12 Janise Jensen She continues to work with the organi- lege, died suddenly on Sept. 13. Carey District 13 Bob Knoerl zation in an advisory and freelance started his career at the college as the District 14 Paige Scott District 15 Donald Bartelson capacity. “The past five years have been ice arena’s assistant manager and pro- District 16 Cindy Solberg among the most rewarding of my gressed to his most recent position as District 17 Jos Pronk District 18 Jean-Claude Detre career,” Powell says. “I will miss the director of athletic facilities. A friend Hockey Spiro Giotis daily contact with my co-workers and and supporter of the ice skating com- Builders & Suppliers Doug Peters the many friends I’ve made in the won- munity, Carey served as a USHL refer- Instructors David Santee Commercial Rinks Andy Deyo derful world of ice skating, but we ee and hosted numerous USFSA and Public Rinks Al Tyldesley won’t lose touch. My leaving is made ISI competitions and ice shows as well Schools, Colleges, Universities Vicki Korn easier by our confidence in Lori’s abili- as the filming of the first Mighty Ducks PSA Representative Gerry Lane USFSA Representative Homer Hagedorn ties and experience. ISI’s magazines are movie at his facility. He was instru- Lifetime Honorary Member Carol Zdziebko in friendly, capable hands.” mental in developing the Frosty

4 ISI EDGE NOVEMBER/DECEMBER 2003 Blades Competition, which has Carey is survived by: his wife, NHL-regulation ice surface and occupies become the largest ISI competition in Sharon; two children, Tim and Joy; and an entire block in the small city’s center. District 10. two sisters, Pat Jensen and Deb Vokart. The distinctive exterior features pine logs Memorials may be made to Our Lady of and massive front windows. The rink Peace Catholic Church or Augsburg seats 650 spectators and offers video College, both in Minneapolis. games, locker and dressing rooms, a café and an equipment rental center.

ARENA OPENINGS WAYNE, N.J. — The new two-sheet Ice Vault opened in September. Larry Tipp- ner is the general manager and Todd MCCALL, Idaho — Ron and Diana Schwartz is the assistant manager. Sabala saw four years of hard work pay off with the grand opening of the Man- chester Ice & Event Centre in early July. The arena — named for San Diego NEW CONSTRUCTION developer Douglas Manchester, who donated $600,000 to the project — is NEW KENSINGTON, Pa. — After sum- James J. “JC” Carey the Sabalas’ way of providing recre- mer construction delays due to wet ation for the people who live in and weather, the Valley Sports Complex “JC encouraged me to bring my visit McCall and promoting economic was expected to be open by mid- to late ISI skating school (Jump & Spin) to development for the downtown area September. DR Ice of Monroeville is the Augsburg in the early 1980s, and it and the community. With Manches- developer of the $4.6 million sports grew rapidly,” recalled Barb Yackel, ter’s help, the Sabalas raised $6.2 mil- complex. The 5.3-acre complex will who is now ISI’s national events coor- lion for the project in memory of their boast tennis courts, a fitness center and dinator and skating program director. son. Most of the funding came from a rock-climbing wall. “His unique spirit and caring ways private donations of money, materials touched all who knew him. I feel very and time. A $400,000 state economic BAKERSFIELD, Calif. — Ground was broken fortunate to be able to say this won- development grant helped build the in August for the McMurtrey Aquatic Cen- derful man was my dear friend, and 50-car parking garage adjacent to the ter, which will be integrated with the city- he will truly be missed.” center. The new facility features an owned Ice Sports Center. The ice arena Continued on page 6...

ISI EDGE NOVEMBER/DECEMBER 2003 5 CROSSCUTS

...Continued from page 5 portion of the $12 million complex is Pleas Court contends that Center Ice the second-level mezzanine at Arctic expected to open in November. California Properties of Canton, owners of Center Ice Arena. park bond funds provided major funding Ice Sports Complex, has not paid Cleve- for the $5.46 million ice center. land-based National City Bank about ST. LOUIS — St. Louis County Parks $1.4 million of a $2.2 million loan. The and Recreation officials are evaluating owners of the indoor facility have been a public opinion survey to help deter- NAMES IN THE NEWS looking for a buyer for months. One of mine what improvements should be the owners called the loan default a made to North County Recreation MCCALL, Idaho — Mike Prior is the misunderstanding and said the compa- Complex. Survey respondents indi- manager of the new Manchester Ice & ny is restructuring. cated interest in a fitness center, well- Event Centre in McCall, Idaho. Prior ness center, performing arts center, moved to Idaho from Michigan. TOPEKA, Kan. — A group of skating meeting rooms and gymnasium. Even enthusiasts has asked the city of Topeka though ice skating ranked about 12th ONTARIO, Calif. — Congratulations to ISI to donate land for an ice rink and has on the survey, the complex’s ice rink board member, District 15 ISI representa- asked for tax breaks for the facility they will remain open for the 2004-05 sea- tive and ISIA Education Foundation pres- hope to build. son. County recreation officials have ident Donald Bartelson, owner and man- also discussed the possibility of ager of Ontario Ice Skating Center, on SPRINGFIELD, Mo. — The Springfield- enclosing the ice rink at the Florissant paying off the mortgage on his facility — Greene County Parks Department is Civic Center. an event worthy of celebration. taking over management of the Jor- dan Valley Ice Park. The $8.5 million WEST CHESTER, Ohio — Developers of facility has been managed by St. the planned $100 million Streets of West RINK RUMBLINGS Louis-based Group Seven since it Chester retail and entertainment center opened in fall 2001. want to build a seasonal ice rink as part MIDWEST of the new development. The 100-acre ORLAND PARK, Ill. — The Orland mixed-use site will include an 18-screen JACKSON TOWNSHIP, Ohio — A com- Park village board has approved the movie theater, a bookstore, restaurants, plaint filed in Stark County Common addition of a restaurant and bar for upscale shops and luxury apartments.

6 ISI EDGE NOVEMBER/DECEMBER 2003 CROSSCUTS

BERKSHIRE TOWNSHIP, Ohio — Site DUNKIRK, N.Y. — A proposal to build a arena features two NHL-size rinks and plans have been completed for a new multiuse facility in Dunkirk is moving one Olympic-size rink. 72,000-square-foot ice arena in Berk- forward. The proposal calls for: an ice shire Township. Plans call for Center- arena; a gymnasium; an indoor track; a GRAPEVINE, Texas — The Polar Ice arena Pointe Arena to house two NHL-size fitness center; an indoor turf field for at Grapevine Mills Mall has become the sheets of ice, a video arcade, a pro shop, soccer, lacrosse and baseball; a video seventh Dr Pepper StarCenter in the a concession stand, a fitness center, a arcade; and a full-service restaurant. Dallas/Fort Worth Metroplex. Polar Ice lounge area, conference rooms and Plans also include soccer fields, bleach- will continue to own and operate the leased restaurant space. ers, basketball courts and parking lots. facility, which will bear the StarCenter The cost is estimated at between $15 name. WEST million and $21 million. LAREDO, Texas — Allison Shunstrom, MESA, Ariz. — Polar Ice Entertainment HAVERSTRAW, N.Y. — The Haverstraw an instructor at the San Antonio Ice plans to open its third Arizona ice skat- village board adopted key documents in Skating Academy, is going door to ing center in Mesa in the summer of August that will allow a $200 million door seeking signatures on a petition 2005. The company has arenas in waterfront redevelopment project to in support of building a public ice Chandler and Peoria. move forward. Plans call for 850 units arena in Laredo. of luxury housing along with a mix of CENTENNIAL, Colo. — About 150 new and rehabilitated affordable hous- DALLAS — The Dallas Galleria will hockey players and their families were ing throughout the village. Recreation- undergo a multimillion-dollar redesign evacuated from Family Fun Center in al amenities being proposed include an that will bring the atmosphere of a July after an ammonia odor was illuminated ball field, expansion of the European street into the mall’s interior, detected. Firefighters and hazardous- community center and construction of add three new high-end restaurants, materials crews found dangerously a combination roller/ice skating rink. include life-size animal topiaries and an high levels of ammonia inside the outdoor archway. The expansion arena’s mechanical room. The ammo- RANDOLPH, Mass. — The Zapustas Ice will add 50,000 square feet of retail nia leak was traced to the overflow Arena has received $193,380 in upgrades, space and will feature a “lifestyle” corri- water tank, and the facility where the including the replacement of both com- dors concept to promote shopper con- Colorado Avalanche holds practices pressors in the ice-making system and venience. The designers plan to reduce was temporarily closed. No one was repair of the leaking cooling tower. the size of the mall’s ice skating rink, treated or hospitalized. add seating around the rink and reshape HYANNIS, Mass. — Olympic figure the balcony areas of the upper floors. skater Paul Wylie and former New Eng- EAST land Patriot Steve Grogan have helped SOUTH kick off a campaign to raise at least $4 ALTOONA, Pa. — The principal share- million toward construction of the pro- posed $14 million Hyannis Youth and HOLLYWOOD, Fla. — Developers have holders and managers of Galactic Ice leased a 1 million-square-foot mall have sold their controlling interest in Community Center to replace the Joseph P. Kennedy Jr. Memorial Skating with plans for it to open as The Mil- Icerinks Ltd. Partnership, the holding lennium this fall. The Millennium company for the property, and Galac- Rink. Barnstable officials have agreed to fund $9 million, with the U.S. Depart- will have retail and discount shops, tic Ice LLC, which manages operations, restaurants, a farmers market and a to the remaining partners. ment of Education adding another $1 million. The center will have two full- variety of entertainment options size ice rinks, two basketball/volleyball including an ice skating rink, bumper AMHERST, N.Y. — Town board mem- cars and a carousel. bers have ordered the manager of the courts, an aerobic and ballet studio and Pepsi Center to stop marketing mem- a large function room with stage and berships to the ice arena’s fitness cen- sound system. If the fundraising efforts ter and to open talks with franchises are successful, construction on the to take over the center’s concessions. youth center will begin in spring 2005 with opening planned for that fall. NEWINGTON, Conn. — In July, the founder of the Connecticut Interna- SOUTHWEST tional Skating Center was sentenced Editor’s Note: "CrossCuts" is compiled to 10 months in prison and a year of NORTH RICHLAND HILLS, Texas — Blue from press releases and published supervised release for his involvement Line Ice Complex Inc. is preparing to reports. Submit information to: Editor, in embezzling $3 million to support emerge from bankruptcy, but the gen- ISI EDGE, 17120 N. Dallas Pkwy., the center. eral contractor on the project has filed Suite 120, Dallas, TX 75248-1187; for Chapter 7 proceedings to shut down fax to (972) 735-8815; or e-mail to FOXBORO, Mass. — A developer wants the company that built the $11 million [email protected]. to build an indoor twin-sheet ice project. Blue Line’s Chapter 11 bank- hockey arena and have it open by ruptcy has been pending in federal next summer. court for 18 months. The 5-year-old

ISI EDGE NOVEMBER/DECEMBER 2003 7 ISI Test and Competition Rule Revisions

Coaches, please note the following rule Ice Dancing 1 The Yankee Polka revisions, which will be used for all test- Alternating Forward Chasses in Kilian The Ravensburger Waltz ing and competitions beginning Jan. 1, position, to 2/4 music, as described in The Golden Waltz 2004. These revisions can also be found the Skaters and Coaches Handbook. on the ISI Web site (www.skateisi.org) Alternating Forward Progressives in Kil- under “skating programs.” ian position, to 2/4 music, as described FREE DANCE TESTS in the Skaters and Coaches Handbook. FREESTYLE TESTS ISI is also developing a free dance test Ice Dancing 2 program. This newly created category Freestyle 6 Alternating Forward Swing Rolls in Kil- of dance tests will require the skater Add the Serpentine dance step ian position, to 3/4 music, as described to have passed the Delta test. We sequence previously required in the in the Skaters and Coaches Handbook. encourage skaters to explore partici- Freestyle 8 test. pation in the existing ISI free dance The Dutch Waltz competition events in preparation for Freestyle 7 these new tests. Add a combination spin that includes a Ice Dancing 3 flying spin and at least four different The Rhythm Blues and the Canasta body positions with at least one change Tango COMPETITION RULE REVISIONS of foot. Each body position must be held for a minimum of three revolutions. Ice Dancing 4 Artistic Event The Swing Dance, the Cha Cha and the Program length increases to two min- Freestyle 8 Fiesta Tango utes for Freestyle 6-10 levels Add the Double Flip Jump previously required in Freestyle 9. Remove the Ser- Ice Dancing 5 Couple Events pentine and Straight Line dance step The Willow Waltz and the Hickory New requirement for Couple 5 sequences as a choice for this level. Hoedown Leave the “Circular” pattern as the Freestyle Events requirement for this level. Ice Dancing 6 New requirements for Freestyle 6-10 The Fourteen Step, the Ten Fox and the Freestyle 9 Foxtrot Ice Dancing Events Remove the Double Flip Jump from this Skaters are no longer required to have test. Add an Arabesque/Bauer/Spread Eagle Ice Dancing 7 passed the Delta test; therefore skaters sequence that covers the entire ice surface The Rocker Foxtrot, the European of any levels may participate in these in a serpentine pattern that demonstrates Waltz and the Tango events. grace, creativity, speed and flow. Add the Straight Line dance step sequence previ- Ice Dancing 8 ously required in Freestyle 8. The Paso Doble, the American Waltz NEW REQUIREMENTS and the Quickstep FOR ALL LEVELS Freestyle 10 Add a dance step sequence of the Ice Dancing 9 Solo Compulsories skater’s design that covers the entire ice The Blues, the Kilian and the Starlight Skaters are no longer required to per- surface. This sequence should demon- Waltz form the selected maneuvers in a strate the skater’s creativity through the required order. This eliminates the use of a variety of the most difficult Ice Dancing 10 for performing maneuvers out turns and edges. Speed and flow should The Westminster Waltz, the Argentine of order. Additional maneuvers, such as be superior. Tango and the Viennese Waltz any jump, spin or gliding maneuver from a test level, or any uncaptured move, are not allowed. COUPLE TESTS INTERNATIONAL DANCE TESTS Spotlight Events Couple 5 ISI is developing an international dance Program length increases to two min- Replace the two Loop Jumps side-by- test program. This will be offered at var- utes for Freestyle 6-10 events side choice with a side-by-side Flip- ious national events as an exhibition Loop Jump Combination. event. We anticipate that these dances Team Compulsories will be tested in any order. Teams of seven skaters will be required for levels Freestyle 6-10, and there will be new ICE DANCING TESTS The Silver Samba requirements for each of these levels. The Rhumba Skaters are no longer required to have The Cha Cha Congelado * * * IMPORTANT * * * passed the Delta test in order to take ice The Midnight Blues Any competition director using “The Edge” dancing tests. Listed below are the new The Austrian Waltz software will need to incorporate these revi- requirements for each level. The Tango Romantica sions into the computer program.

ISI EDGE NOVEMBER/DECEMBER 2003 8 ISI EDGE NOVEMBER/DECEMBER 2003 9 Practicing Professional Ethics More Than a Trend — It’s a Way of Life

by Cindy Jensen

he issue of ethics is a hot topic in leagues, our students and the integrity socially and professionally adept — car- all aspects of life, including busi- of our sport. ing, self-directed and responsible partic- Tness, medicine, religion, educa- Ethics, while universal in concept, ipants in life. What an opportunity we tion and sports — even skating. Ethics really begin with the individual. I often have as skating professionals to affect the help to define a code of conduct where- say to my students: “Trust yourself. Be lives of young people by attending to our by individuals can relate to one anoth- patient with yourself. Be true to yourself. professional ethics! er effectively. Without a code of con- Respect yourself.” These are by no means As skating professionals, we can duct, or moral compass, society is dys- trite phrases. What I’m really saying is look to the PSA Code of Conduct as a functional. Civilizations, governments that to be successful we must first begin practical guide for conducting our and organizations throughout history with the self. Certainly genetics, envi- skating business. But it is a guide that have provided “codes of conduct”: the ronment and circumstances play a role in really begins with self-respect — hav- Ten Commandments, the golden rule, who we are, but the choices and decisions ing the personal pride to put forth our the Magna Carta, the Bill of Rights and, we make to respond to our environment best image in the way we conduct our yes, the PSA Code of Ethics. and circumstances give direction to our business, relate to our coaching col- All of these and many more are lives, shape our conduct and define our leagues and communicate with our well-intentioned documents, but the public persona. Those choices and deci- clients. It is about personal growth words that make up the rules are mean- sions come from the person within. and development as we continue in ingless unless they become internal- Having a road map, a code of con- our professional training. It is about ized. How can we ascribe to a moral duct and positive role models along the careful consideration of our coaching code of behavior without making that way — parents, teachers, counselors, colleagues as we practice what is fair, code a way of life? The root meaning of youth group leaders, employers and honorable, helpful and encouraging the word moral implies such a require- coaches — can serve as a beneficial “traf- for all individuals in the work envi- ment. As skating professionals, we are fic patrol” as we steer our course through ronment. It is no small thing to truly educators and, as such, we are role life. Ideally, when we become adults, the practice the principle of treating oth- models with a responsibility to our col- life lessons we’ve learned equip us to be ers as you wish to be treated.

10 ISI EDGE NOVEMBER/DECEMBER 2003 When was the last time you which often becomes destructive or pany of an objective witness. Be visible reviewed the PSA Code of Ethics? Give causes confusion and certainly wastes in all your associations with students. yourself an honest appraisal based on time. Disparaging comments made Understand the ramifications of trans- those principles. It begins with each of about professional colleagues or clients porting students to competitions and us as individuals. Good manners, fair are damaging to the subject and risk test sessions. If this is necessary, be sure play, honesty and consideration are all placing you in an unprofessional light. your personal insurance is in order and qualities that are infectious when prac- Remember, what you say almost always that you have complete medical release ticed. Our work environment becomes comes back to haunt you and seldom forms for students. Coaches are not bud- a happier place. Our coaching business to you. dies. A coach can be a friend, but only as is more successful. Our facility’s busi- a significant, influential adult in a young ness thrives. We elevate the sport we Respond Wisely person’s life. love and the profession that sustains it. Always provide a response, but it is not Simply put, professional ethics are just necessary to rush to an answer. Know Present Graciously good business. your resources. It is OK to seek a better Our personal presentation and image How then do we, as professionals, answer or simply to find the best speaks volumes about our professional- give practical application to a code of answer. Sometimes we need to take a ism. In addition to professional attire ethics? We must be proactive to protect breath before we reply. Be confident in when teaching and at test sessions and our professional stature. Practicing eth- your response, even when it is not what competitions, consider also your respect ical behavior means being conscious of the recipient wants to hear. Be a good for your colleagues and clients. Friends and conscientious about our personal listener, as well. Listening is a critical and family who are non-skating profes- conduct in relation to others. Consider part of the communication equation. It sionals do not belong at your side when these aspects of human relationships: can serve to improve or clarify our you are conducting your business. You responses. Respond to your messages in have worked hard to develop your pro- Think First a timely fashion; it is rude not to do so. fessional stature. Stand on your own, Begin by thinking about the situation or confident and capable. individuals involved before speaking or Relate Appropriately This pragmatic approach to prac- acting. Being thoughtful makes for more In relating to students and clients it is ticing professional ethics will not only sensitive and appropriate responses. important to maintain the student/coach make your work more enjoyable, it will rapport. Young people do not learn ensure your good business. Speak Responsibly respect unless they are treated with Make it a policy to refrain from inap- respect. Understand appropriate physical Cindy Jensen is the skating director at Lane propriate language. Avoid gossip, contact. Have conversations in the com- County Ice in Eugene, Ore.

ISI EDGE NOVEMBER/DECEMBER 2003 11 Empowering Others with “You’re-the-Kind-of-Person-Who” Statements

by Jim Thompson

hildren aren’t born with a com- capable they are when dealing with For example, when a child demon- plete sense of self. They develop life’s adversities. strates a lot of effort in practice, you can Ca sense of the kind of person As coaches and parents, we can say, “One of the things I like about having they are through their experiences and help our children begin to think of you on my team is that you are the kind how they interpret their handling of themselves as capable individuals of person who gives it all you’ve got.” those experiences. How they think of through the use of “you’re-the-kind-of- When a child fails to make the play themselves has a lot to do with how person-who” statements. in a crucial situation in a game, you can

dent of their league had decreed a Rotary Club many years ago in the The Double- that they come hear me speak, so Bay Area. Afterward, a gentleman they did. But they were not happy came up to me with fire in his eyes. Coach about it. Their body language spoke “I’m 66 years old. I had the same out even as they refused to answer football coach for four years in high my question: “Tell me about the school, and he said only one thing greatest coach you ever had.” Hos- to me in four years.” tile silence from men with their I was thinking that this must be hats down low on their heads, their something special, since he seemed arms aggressively crossed. pretty worked up about it. “He told Finally, tentatively, one fellow me, ‘Try not to be more of a horse’s near the front relieved my anxiety ass than you need to be.’” I guess by raising his hand: “I had a you could say it was special — so coach in Little League who taught especially distasteful to this man me things I still think about every that he has been angry about it for day of my life.” He went on to 50 years! The legacy of coaches can paint such a saintly portrait that hardly be overestimated. some of the other coaches became In his moving memoir, Teacher: uncomfortable. Some of them The One Who Made the Difference, began to snicker. Mark Edmundson describes a school- “Are you still in touch with teacher who had a huge impact on your coach?” I asked the lone his life. Many of us can point to a Jim Thompson’s new book, The Dou- speaker. It turned out the coach had teacher or two who made a difference ble-Goal Coach, is being recom- died many years before. to us. But someone once noted that mended for every library in the This man, in his 50s, was still teachers have to be extraordinary to country. In the Library Journal living with the lessons he had have a big impact on their students. Review, Tim Delaney says, “At this learned from a man who had By virtue of having a position at the price, this book is a steal.” coached him 40 years earlier, a top of the youth sports enterprise, an PCA is offering The Double-Goal man who had died long ago. Over endeavor imbued by our society with Coach to members and partner organi- time, hearing long-ago stories from immensely powerful symbolic mean- zations at significant discounts to the innumerable men and women in ing, coaches have an impact, for good listed “steal” price of $13.95. To order, their 40s, 50s and 60s, I came to or ill, even if we are mediocre ... call PCA directly at (650) 725-0024. think of this as the limited immor- In the many years that I have Here’s a sneak preview of tality of coaches. thought, spoken and written about Thompson’s new book: What we do as coaches lives coaching, I have evolved a personal on in the children-soon-to-be- definition of what it means to be a The Legacy of Coaches adults we coach. And it can live on coach: A coach is someone who well after we are gone from this draws extraordinary performance I was speaking to a group of base- earthly plane. While the impact of from ordinary people; someone who, ball coaches, most of whom were this coach was positive, it isn’t over time, helps ordinary people not excited to be there. The presi- always so. I remember speaking at become extraordinary.

12 ISI EDGE NOVEMBER/DECEMBER 2003 say, “I can imagine you must be disap- pointed, but I know you are the kind of person who bounces back from setbacks with renewed determination.” New ISI Manuals Available If you want to reinforce your child’s love of reading, look for a chance to catch him or her reading and say: “I Each fall, ISI offers free seminars in an ongoing effort to pro- noticed you reading that book. It’s great vide education, leadership and services to the ice arena indus- that you are the kind of person who likes try. These ISI district seminars provide instructors, program to read for pleasure.” directors, managers and staff an unprecedented opportunity to You can also use “you’re-the-kind- network with peers and upgrade skills. of-person-who” statements to set the Two new manuals were produced for the 2003 ISI fall sem- stage for the kind of behavior you’d like inars and were distributed to seminar attendees: Scoring Goals to see. For example, before a big game with ISI, An Arena Staff and Management Resource Manual and against a team that plays rough, you Achieving Goals with ISI, Essentials for Skating/Hockey Instructors might say, “I’m looking forward to this and Directors. For ISI members unable to attend a seminar, the game because I know you are the kind of manuals will be available after Jan. 1, 2004 for $15 each, plus players that have enough self-respect shipping and handling. that you won’t lose your cool even if the All ISI competitions are judged by certified ISI coaches. other team gets rough.” All ISI associate members must pass a certification test before We have great power to shape the serving as a judge. Most answers to test questions can be found way our children think about them- in the current editions of the ISI Skaters and Coaches Handbook selves. Through the thoughtful use of (2002-03), ISI Competitors Handbook (2002-03) and the recent- “you’re-the-kind-of-person-who” state- ly updated and released 2003 edition of the ISI Judges Manual. ments, we can help them begin to think It is imperative that ISI judges be aware of the rules of of themselves as capable people with competition and the latest rule revisions. If you have not positive character traits. yet obtained your copy of the new ISI Judges Manual, please contact the ISI orders department at (972) 735-8800 to place Jim Thompson is the founder and director of your order. Positive Coaching Alliance (www.positive coach.org), an ISI partner.

ISI EDGE NOVEMBER/DECEMBER 2003 13 ALENDAR ISI-ENDORSEDC COMPETITIONS, SHOWS/EXHIBITIONS (Due to printing deadlines, events endorsed by ISI after September 16, 2003 are not listed.)

25 Incredible Ice 7-9 Riverview Ice 28 El Paso County OCTOBER 2003 Coral Springs, Fla. House Rockford, Ill. Coliseum COMPETITIONS 4th Annual R & R Invitational El Paso, Texas Incredible 8-9 Hampton Roads Sun City Fall 15-16 Roosevelt Park Challenge Ice Plex Ice Fest Ice Arena 25-26 Iceland of Yorktown, Va. Rapid City, S.D. Hampton Roads 2nd Annual Fall DECEMBER 2003 Fun Skate Fall Virginia Beach, Va. Classic Open COMPETITIONS 2003 Skate Hampton 9 Disney ICE 18-19 Aliso Viejo Roads 2003 Anaheim, Calif. 6-7 Eastridge 25 Easy Street 3rd Annual Ice Arena Aliso Viejo, Calif. Ice Arena Disney ICE San Jose, Calif. Aliso Viejo Simi Valley, Calif. Synchronized Finale 2003 Ice Palace Easy Street Arena Team 6-7 Zion Ice Arena Annual ISI Open 1st Annual ISI Championships Zion, Ill. 18 Skatetown Open Competition 9 Cumberland 19th Annual Roseville, Calif. 26 Ice Center of YMCA Holiday Open 6th Annual Cupertino Cumberland, Md. 6-7 South Suburban Competition Cupertino, Calif. YMCA Annual Ice Arena 24-26 Ice Sports Forum Chat Noir Invitational ISI Centennial, Colo. Brandon, Fla. 31-11/2 Yerba Buena Ice Competition Winter Fest ISI 2003 Fall Skating Center 14-15 TBSA Countryside Competition Challenge San Francisco Clearwater, Fla. 6-7 Franklin Blades 24-/25 Bielenberg Sport Skate SF 2003 TBSA Countryside Skating School Center ISI Fall Franklin, Mass. Woodbury, Minn. NOVEMBER 2003 Competition 13th Annual ISI Skate Woodbury COMPETITIONS 14-16 Paramount Team Competition ISI Classic Iceland 24-25 All Seasons 1-2 Inwood Ice Arena Paramount, Calif. JANUARY 2004 Ice Rinks Joliet, Ill. Paramount ISI COMPETITIONS Naperville, Ill. ISI Harvest Gold Open The Great Competition 20-23 Wayne 17-18 Ray & Joan Kroc Pumpkin 2 JP Community Community Competition Ellenton, Fla. Center Center San Diego 25-26 Winterland Championship Wayne, Mich. 2nd Annual ISI Skating School 2003 28th Annual Open Competition Rockland, Mass. 7-9 The Cooler Wayne ISI Team 23-25 Homewood 17th Annual Alpharetta, Ga. Open Competition Flossmoor Halloween Classic 5th Annual 2003 22-23 New Ulm FSC Ice Arena ISI Invitational New Ulm, Minn. Homewood, Ill. Fall Festival ISI Open Team 23 Yonkers FSC Competition 2004 For additional Yonkers, N.Y. The Seventeenth FEBRUARY 2004 calendar information, Annual Holiday COMPETITIONS check ISI’s NEW Web site Classic 28-30 Skatium 6-8 Ft. Myers Skatium at www.skateisi.org Skokie, Ill. Ft. Myers, Fla. All America City of Palms Competition Invitational

14 ISI EDGE NOVEMBER/DECEMBER 2003 7 George S. 26-28 Zion Ice Arena MAY 2004 DeArment Zion, Ill. COMPETITIONS Ice Arena “Hooray For Meadville, Pa. Hollywood” 1-2 Fairfax Ice Arena Learn To Skate 28 George S. Fairfax, Va. Holiday On Ice DeArment Fairfax Ice Arena Recital Ice Arena Annual ISI Spring 7 Tulsa Ice Arena Meadville, Pa. Competition Tulsa, Okla. Learn To Skate “Festival on Ice” - Boot Skater N 13-15 Centennial AUGUST 2004 Skating Around Boogie Sportsplex COMPETITIONS Ice Arena the World Nashville, Ill. 12-13 Yerba Buena Ice APRIL 2004 ISI 2004 Winter Skating Center SHOWS/EXHIBITIONS Classic San Francisco Holidaze 2003 2-3 Carol Stream MARCH 2004 12-14 Robert Crown Ice Rink COMPETITIONS Center Carol Stream, Ill. Evanston, Ill. Fantasies on Ice 26-28 Ice Chalet 29th Annual 3-4 Polar Dome Nutcracker Ballet Ice Arena Knoxville, Tenn. 2-7 Schwan’s Super on Ice Dundee, Ill. 35th Annual Rink 13-14 RDV Sportsplex Silver Celebration Mississippi Valley Blaine, Minn. Ice Den Glitz & Glamour District ISI 2004 World Orlando, Fla. 23-25 McFetridge Sports Competition Recreational Oz on Ice Center Chicago 26-28 JP Igloo Team 13 Ice Center “City Lights” Ellenton, Fla. Championships JP Igloo San Mateo Championship San Mateo, Calif. MAY 2004 Winter Fest 2003 SHOWS/EXHIBITIONS 2004 Competition OCTOBER 2003 19 Arctic Ice Arena SHOWS/EXHIBITIONS APRIL 2004 Orland Park, Ill. 21-23 Park District of OMPETITIONS Holiday Franklin Park C 26 Kendall Ice Arena Exhibition Franklin Park, Ill. Miami 21 Ice at The Parks Spring Ice Show 4th Annual Arlington, Texas 2004 Halloween Christmas For All “Spooktacular” Seasons Ice Show 21 Kendall Ice Arena Miami DECEMBER 2003 4th Annual SHOWS/EXHIBITIONS Holiday Ice Show 31 Easy Street 1-2/29 Capitol Gateway Ice Arena East Ice Pavilion Simi Valley, Calif. 3-4 The Edge Des Moines, Iowa Winter Ice Show Ice Arena Des Moines Bensenville, Ill. Buccaneers Home MARCH 2004 27-29 Manchester ISI 2004 Game Exhibitions SHOWS/EXHIBITIONS Grand Hyatt Synchronized 2-4 Ice Chalet San Diego Skating Knoxville, Tenn. 3/1-5/31 Capitol Gateway 45th Annual Championships The Nutcracker East Ice Pavilion Ice Industry 17 Iceoplex Fremont on Ice XVI Des Moines, Iowa International Fremont, Calif. 6-7 Park District of Des Moines Conference & 10th Annual Franklin Park Buccaneers Home Trade Show Open Competition Franklin Park, Ill. Game Exhibitions Holiday Recital

ISI EDGE NOVEMBER/DECEMBER 2003 15 iAIM Launches Distance Learning Program

by Jack Vivian, Ph.D.

he Ice Arena Institute of Manage- the required courses online. Anyone, lion arena and donated it to the ment (iAIM) is launching an anywhere in the world, will be able to Wooster School District. Don Noble, Texciting new educational oppor- access this invaluable source at any who served as president and chief tunity for professionals in the ice arena time. Courses for the Certificate of executive officer of Rubbermaid for industry. By the end of 2003, students Arena Programming track and the Cer- many years, recognized that employee seeking to earn a Certificate of Arena tificate of Arena Operations will be education and training are critically Management can register for and access available online in mid-2004. important to the success of the arena The iAIM program business. David Noble and the foun- has partnered with the dation saw the need for and the future Noble Foundation of of distance learning and agreed to Wooster, Ohio to devel- help the iAIM board of regents initi- in the world, op this trend-setting ate, develop and administer this Anyone, anywhere educational program for important initiative. will be able to access this the ice arena industry. iAIM has been highly successful The Noble Foundation, in conducting one-week certification under the leadership of programs, having certified more than invaluable source at any time. the late Don Noble and 250 professionals from around the his son David Noble, country. However, given today’s eco- recently built a $5.5 mil- nomic conditions and the fact that

16 ISI EDGE NOVEMBER/DECEMBER 2003 distance learning classes don’t will be assigned an electronic pass- opment and delivery of educational require specific times, dates or loca- word and mailbox where their cours- opportunities and services to the ice tions, thousands of dollars can be es will be housed. Access will be 24 arena industry. iAIM’s distance learn- saved in both travel and employee hours a day, seven days a week, and ing program is a progressive step downtime by using distance learn- the courses purchased will be avail- toward making management, pro- ing. The convenience and autonomy able for unlimited viewing for six gramming and operations courses of online learning has made the months after the date of purchase. available to anyone, anywhere, at Internet a great tool for educators, The iAIM program, thanks to the any time. Check it out! from colleges and universities to any generous support of the Noble Foun- organization that offers education to dation, has made a commitment to Dr. Jack Vivian is the director of the Ice professionals. Furthermore, this use technology to improve the devel- Arena Institute of Management. medium provides access to education for arena professionals when and where it is needed. New technology makes it possi- Noble Foundation Backs ble to effectively develop and deliver shorter online courses on the various iAIM Distance Learning Program aspects of ice arena management. Courses are broken into manageable The Ice Skating Institute is pleased to announce that the Donald E. learning modules of 30 minutes to one hour each. Students must com- and Alice M. Noble Foundation has a formed a partnership with ISI plete all of the online modules to and the Ice Arena Institute of Management to enhance educational earn credit for the course. Each opportunities for professionals in the ice arena industry through the course is composed of text on the newly established iAIM Distance Learning Program. subject matter, images, PowerPoint The Noble Foundation, established in 1990, generously provided presentations and reference materials or readings. Students will be able to the funding and focus for the Alice Noble Ice Arena, which opened in access these learning aids before 2002, as a gift to the community of Wooster, Ohio. Mr. Noble, presi- moving to other courses. Each course dent and chief executive officer of Rubbermaid Inc. (now Newell- will conclude with a test on the sub- Rubbermaid) for 20 years, served on the boards of several corpora- ject matter. The advantage of using tions and was a trustee at the College of Wooster. A community the online format is that students will have access to the materials for leader with extraordinary vision and generosity, he fulfilled his wife’s six months and can read, study and dream of a community ice arena with a take tests at their convenience. magnificent facility as her tribute. On With this program, iAIM now their first date, the Nobles went ice has two ways to deliver education to the ice arena industry. iAIM will skating, an anniversary they celebrat- continue to offer its very popular ed annually with time on the ice up 30-hour, weeklong certificate pro- until his untimely death in 2002. grams at locations around the One of Don Noble’s greatest nation. iAIM officials have been attributes was his ability to assemble and approached by a number of regional management associations and cor- motivate executive teams to direct a productive workforce and guide porations about conducting these a successful business operation with emphasis on quality, integrity programs at their sites. iAIM recent- and responsibility. David Noble, president of the Noble Foundation, ly completed the Certificate of and the foundation’s board are continuing Don Noble’s business Arena Operations program in Marl- legacy through encouraging education and good business practices in borough, Mass., sponsored by Facili- ty Management Corp. the ice arena industry. The foundation has awarded a generous grant The distance learning option is a to the Ice Arena Institute of Management for the establishment of its blended program whereby arena pro- distance learning program. fessionals can take 20 of the 30 credit “The iAIM Distance Learning Program is an exciting new classes online and obtain the remain- opportunity,” says Dr. Jack Vivian, director of the iAIM Program. ing 10 hours in weekend programs. We anticipate having management associ- “We are grateful to the Noble Foundation for its generous support ations sponsor many of these weekend and commitment to the use of innovative technology to improve programs so arena professionals can the development and delivery of education and services to the ice complete their certificate requirements arena industry.” near their homes. For more information on the iAIM Distance Learning Program, The distance learning products are available for a fee of $450 per cer- visit the ISI Web site (www.skateisi.org) or call (972) 735-8800. tificate program. Students will be able to register and pay online and — Dianne Powell

ISI EDGE NOVEMBER/DECEMBER 2003 17 COVER STORY Ice Dreams and Fundraising Efforts Build BillBill CollierCollier CommunityCommunity IceIce ArenaArena

by Suzette Machado

Photo by Suzette Machado

rom the early 1900s, the only Mickey, gathered old skates in their In the Klamath Basin — hard hit over place to ice skate in Klamath travels and brought them to the pond the years by the downturn in the tim- Falls, Ore. was outdoors on a for people to borrow. They delighted in ber industry and by irrigation issues small field near Upper Kla- watching local youth try ice skating for affecting farmers — more than 60 per math Lake in the shadow of the first time. cent of local children are on free or FMoore Mountain. Accumulating rain Klamath Falls, located 4,200 feet reduced-price school lunch programs. and tended to freeze early and above sea level, is on the eastern slope Collier’s dedication and commit- thaw late, allowing seasonal skating. of the Cascade Mountains in southern ment inspired other volunteers to help The city of Klamath Falls maintained Oregon. When Collier brought the out- with the project of bringing affordable the area as a rink until the 1970s, when door rink back to life, it was open for as skating to the area, and in the fall of weather changes and city budget short- long as six weeks some years, and other 1999, Klamath Ice Sports (KIS) was falls brought it to a close. years for just a day. With temperatures born. The KIS board comprised nine In 1991, a local retiree who had into the 40s and 50s, non-refrigerated community members with diverse grown up skating and playing goalie in ice was difficult to maintain, and win- backgrounds ranging from stay-at- Lethbridge, Alberta began aiding nature ter storms generally brought a mixture home moms to small-business owners by adding water to revive and enlarge of rain and snow. to retired professional ice dancers. the ice skating area. Every winter night What began as a casual pastime for when temperatures dipped into the a dozen or so recreational skaters grew Rekindling the Skating Spirit 20s, Bill Collier could be found spray- into a community vision for creating a In November 1999, KIS received a ing water with a fire hose over the dirt sheltered, refrigerated rink while keep- $25,000 grant from the city of Klamath patch to make ice. He and his wife, ing costs for skaters as low as possible. Falls for a feasibility study. They hired

18 ISI EDGE NOVEMBER/DECEMBER 2003 RSP Architects from Minneapolis and Overcoming Obstacles The Klamath Ice Sports board, I.C.E., a St. Paul-based engineering firm Initially KIS and the city agreed to build war-weary and heartbroken, vowed to specializing in ice rink design, to help a covered, refrigerated rink on a site in hang up their skates — temporarily. determine whether it was possible for a Moore Park, but in reaction to contro- But almost immediately, the project town of 40,000, with no hockey or ice versy, the city rescinded its offer to leader contacted the owner of a local skating programs and a limited number donate park property in timber products firm and expressed of recreational this location. An alterna- dismay that the children and families skaters, to build tive site suggested by some of the Klamath Basin would not have a permanent What began as of the objectors was down- a place for a permanent skating rink. rink. If this town Veterans’ Park, along If a location could be found that no proved feasible, the shores of Lake Ewauna. one could object to, she felt the KIS the city was will- a casual pastime This park is not only cen- board members would lace up their ing to donate trally located and within skates and get back to work. A small park property to for a dozen or so walking distance of many group of protestors should not take make it a reality. area elementary schools — away a project that would mean so To assess recreational skaters it was also in need of a much to so many. future demand grew into major upgrade. Supporters Two weeks later, the JELD-WEN for ice skating, saw the arena as the poten- Foundation volunteered to donate a RSP and I.C.E. tial centerpiece for down- piece of property on the Running Y recommended a community town redevelopment. Ranch Resort to be the home of the building a sim- The KIS team and city Bill Collier Community Ice Arena. ple wooden rink vision. staff were on board, but a “JELD–WEN has been excited to form with a number of citizens again be a part of this effort because of the plastic liner that came forward with objec- tradition and community interest in could be flood- tions to construction of ice skating for decades and because ed to create a contained ice sheet on the rink because of the need to sacrifice of the strength, energy and persever- the site where skating had begun. The some trees with possible historic value. ance of the KIS group. They are city agreed to temporarily let the citi- In addition, one councilman felt there ‘infectious’ and make you want to be zens of Klamath Falls continue skating wouldn’t be adequate space for parking, a part of their effort,” said Bob at this location, although it would not assuming that for any given open skat- Kingzett, assistant director of public allow it to become a permanent site ing session the arena would draw up to affairs for JELD-WEN. because of an adjacent roadway. On 350 cars. Ironically, some of the very Chuck Freiberg of RSP Architects Dec. 11, 1999, KIS and 36 volunteers same objectors who had suggested this made a trip to Klamath Falls to review improved the historic rink by con- alternate site led the campaign to stop the new site and to make the necessary structing a wooden frame and plastic the arena project once again. The city design adjustments. He suggested liner over a compacted sand base withdrew its offer a second time. forms and materials that would offer donated by local businesses. This was Continued on page 20... done to extend the ice skating season and to keep the ice from melting into the soil during warm spells. The vol- unteer-based rink reopened on Christmas Day 1999. Skating and skate rental were free, and for the next six weeks, skaters covered the ice day and night. A “human ice-resurfacing team” would clear the rink with large metal scrapers each time it snowed — a job only for the hearty and the dedicated. At one point the snow was too deep to be shoveled and KIS sent out a cry for help that was answered by a local farm machinery dealer with a John Deere tractor and blade. The result? The tem- porary rink increased the demand for ice time. People fell in love with skat- ing. High school students started play- ing hockey. Two retired ice dancers could be found practicing their rou- tines. Interest in building a sheltered rink gained momentum, and a com- munitywide fundraising and grant- writing campaign was off and running.

Klamath Ice Sports ice sheet at sunset ISI EDGE NOVEMBER/DECEMBER 2003 Photo by Suzette Machado COVER STORY ...Continued from page 19 beauty as well as efficiency. A white tensile fabric roof would emulate the color and shape of the surrounding snow-covered hills, and huge wooden arches would remind the citizens of Klamath Falls of their rich lumbering history. Brad Lemberg of I.C.E. finished his engineering design, and IceBuilders was awarded the contract. Dream Becomes Reality Diversified Contractors Inc. of Klamath Falls broke ground in late September 2001. IceBuilders arrived in November, just as the dry high-desert climate saw an end to a drought. Due to an early Casey Fall, Photography, Fall Klamath Falls, Ore. winter and a dramatically shortened Klamath Ice Sports’ first SQUIRT team, coached by Eric Medl (left) and Henry Maciac (right) construction schedule, IceBuilders had to work closely with Lemberg, KIS and Olympia ice-grooming machine from ey programs were started with volunteer Diversified in order to complete their Becker Arena Products. coaches who had grown up playing work. They installed the nearly 10 Still without a roof, the Bill Collier hockey as children. miles of tubing under a heated tent Community Ice Arena debuted on Jan. Gerard Collins, hockey coach and structure erected by Diversified Con- 26, 2002. Skater admission prices were fourth-grade teacher at Conger Elemen- struction. The day the concrete was set at $3 for youth and $4 for adults. In tary School, grew up in Edmonton and poured, hot water had to be added to the eight weeks of skating that fol- skated during his youth and early adult raise the temperature to keep the con- lowed, the arena hosted 15 school field years in Canada. When asked why he crete from freezing in the trucks. Five trips to thank the Basin children for wanted to be a coach, his reply was typical: minutes after the last of the concrete their fundraising efforts — from penny “I would love nothing more than to watch was poured, snow began to fall. drives to popcorn sales — which helped the eyes of children dance in the Klamath “All of us at IceBuilders will make the arena dream come true. Basin as they learn to skate and play hock- remember how well this project went, Despite valiant efforts by staff and ey — the coolest game on earth!” volunteers, snow storms Thanks to a grant from the Nation- intermixed with warm, al Hockey League Players’ Association “I would love nothing more than to watch sunny afternoons caused (NHLPA), full sets of hockey equipment several session closures. were made available to disadvantaged Fundraising for the much- children, and some 110 youth were able the eyes of children needed roof continued. to play on the recreational league. Figure The turning point for the skating lessons, also led by a volunteer, dance in the Klamath Basin as they roof fund occurred when were ongoing throughout the season. the M.J. Murdock Charita- The Klamath Ice Sports’ dream is learn to skate and play hockey.” ble Trust announced a not quite finished. Fueled mostly by vol- grant of $350,000 to unteers and built by fundraisers and — Gerald Collins, meet a challenge grant grants, a warming lodge (to replace a hockey coach and fourth-grade teacher by the Ford Family Foun- trailer/skate shack/office and portable dation. Two local high restrooms) is a long way down the road. school sophomores sug- Short-term plans include raising the under some extremely trying circum- gested that KIS host a skate-a-thon, and funds necessary to purchase a sound sys- stances and the kindness and hospi- an additional $22,000 was raised for tem, portable bleachers and westerly tality of the people of Klamath Falls,” the roof. shade screens. Donors will have their said Ron McHargue, senior mechani- The tensile fabric roof over large names engraved on bronze-, silver- and cal engineer for IceBuilders. “We were wooden glulam arches was completed gold-colored skate blades. pleased to have worked with Klamath in November 2002. The roof shelters Bob Marsalli, former director of Adult Ice Sports and the engineer, Brad Lem- the ice sheet from rain and snow and and Family Services in Klamath Falls, berg of I.C.E., on this unique project.” filters out the sun’s infrared rays while attributes the success of the Bill Collier On Jan. 23, 2002, Bill Collier, the allowing visible sunlight to pass Arena to “the dedication, determination father of ice skating in the Klamath through. It literally sparkles at night and generosity of the Klamath Ice Sports Basin, christened the new ice sheet when the lights are turned on. board and volunteers. You all remind me with the first spray of water. Other KIS of what’s right with the world!” volunteers and board members Happy Endings worked around the clock with Ice- and New Beginnings Suzette Machado is the managing director Builders to finish the ice sheet, while The second ice skating season opened of Klamath Ice Sports, the nonprofit orga- future staff members trained on the on Nov. 11 and closed March 30, with nization that owns and operates Bill Col- “Suz,” a blue and silver refurbished more than 16,000 skater visits. Ice hock- lier Community Ice Arena. 20 ISI EDGE NOVEMBER/DECEMBER 2003 Plan Now to Attend the 45th Annual Ice Skating Industry International Conference and Trade Show Manchester Grand Hyatt • San Diego, California • May 27- 29, 2004

The 45th Annual Ice Skating Industry Conference and Trade Show promises to be an exciting, educational and entertaining experi- ence as the Ice Skating Institute and Professional Skaters Association join forces to provide informative and educational seminars, in addition to the world’s largest ice skating industry trade show. Share resources, ideas, advice and solutions while networking with peers and knowledgeable industry and business professionals. 2004 ISI Conference Topics: There’s something for everyone: ice arena • Organization Plus • Communication Skills owners, operators, program directors, • Safety, Security and Risk coaches and instructors. The JOINT ISI/PSA Management CONFERENCES offer a TREMENDOUS • Insurance for Tough Times VALUE and EXCEPTIONAL CONVENIENCE. • Team Building • Financial Management • Hiring and Training Quality Staff For additional information, • Sponsorships for Small Arenas Contact ISI at 972-735-8800 • Group Class Structuring Or www.skateisi.org • Dehumidification • Choreography Basics for All Levels • Customer Service and much more !!!

For room reservations, call 1-800-233-1234. Mention the Ice Skating Institute for special Conference Room Rates, available until May 2, 2004. Photos Courtesy of Andrew Hudson, Brett Shoaf, Bob Yarbrough, San Diego Zoo, Sea World, San Diego Convention and Visitors Bureau, and San Diego Manchester Grand Hyatt 45th Annual ISI International Conference and Trade Show May 27-29, 2004 • San Diego Manchester Grand Hyatt • San Diego, CA

Return completed registration form and fees to ISI, 17120 N. Dallas Pkwy., Suite 140, Dallas, TX 75248, or fax this form to 972-735-8815. For additional information, call 972-735-8800 or check www.skateisi.org Registration must be postmarked by required date to receive discounted rates. Deadline for pre-registration is May 15, 2004. On-site registration will begin at noon on May 25, 2004.

First Name Last Name ISI Member # Exp. Date

Arena or company Name Title

Address E-Mail Address

City State/Province Postal Code Country

Daytime Area Code & Phone Badge Name Spouse Badge Name

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______

Please indicate your affiliation or primary area of interest:

Owner/Developer Manager/Operator Program Director Coach/Instructor

FULL CONFERENCE REGISTRATION BASIC CONFERENCE REGISTRATION (Includes ISI and PSA seminars and Trade Show, plus all ISI and (Includes ISI and PSA seminars and Trade Show only**) joint meals/receptions and social events)

Early Bird Registration - prior to 12/15/03 $400 Early Bird Registration - prior to 12/15/03 $300

Regular Registration 12/16/03 - 4/15/04 $450 Regular Registration 12/16/03 - 4/15/04 $350

Late Registration - After 4/15/04 $600 Late Registration - After 4/15/04 $500

Non-members add $200 to all fees Non-members add $200 to all fees

OPTIONAL WEDNESDAY PROGRAMS OPTIONAL WEDNESDAY PROGRAMS

Judges Certification Exams $ 20/ea. Judges Certification Exams $ 20/ea. iAIM Executive Level Class $100 iAIM Executive Level Class $100

Total Amount Due (U.S. $$ Payable to ISI) $______Total Amount Due (U.S. $$ Payable to ISI) $______

Cancellation Policy: All cancellations must be made in writing to the ISI. Cancellations received by May 1, 2004 are subject to a $25 processing fee. No refunds will be made after May 1, 2004. Member Account #______ Registration fee must accompany this form. Check or Money Order enclosed (Make check payable to ISI) (Rink, Builder/Supplier, Merchant)

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Authorized Signature Telephone Number (must be included) Check #

**Individual tickets for meals or social events will be sold at the Registration Desk REPORT:

eason’s greetings from the ISIA these items to the Education Founda- Eileen Sullivan Education Foundation board of tion, contact Judith Sniffen. Donald M. Nemcik in memory of Strustees. May your holiday season On behalf of the Education Foun- Fritz Dietl be filled with much joy and happiness. dation trustees and the skaters they rep- Beaver Dam Club As we approach the end of the cal- resent, thank you for your generous in memory of Fritz Dietl endar year, we ask that you keep the support. Wang Ping Acupuncture Clinic Education Foundation in mind for your charitable giving. Without the generos- Contributions Received Friend ($25-$99) ity and support of ISI members, the Denise Rover in memory of Education Foundation could not meet The ISIA Education Foundation Fritz Dietl its annual goal of awarding college gratefully acknowledges the follow- Champions Rink scholarships to outstanding ISI skaters. ing contributions: Oakton FSC in memory of Amy Nuzzo This unique scholarship program has Guido & Erna Von Autenried in awarded scholarships to 57 deserving Supporter ($500-$999) memory of Fritz Dietl skaters since the program started in Oakton FSC in memory of Dana & Mandy Fox in memory of 1991. It has been our privilege to watch Nefritiri Nelson Fritz Dietl these young people grow into strong, Betty Morris contributing adults, many of whom Contributor ($100-$249) Georgene Reekie have gone on to become leaders in Harry J. McDonald Memorial Center their fields. Shook, Hardy & Bacon in honor of Other Contributions to the ISIA Educa- Jody Mantarro Colleen Dobos tion Foundation offer groups and indi- viduals a way to invest in the educa- tional future of ice skaters. Gifts are tax deductible to the full extent of the law. While the foundation is grateful for all monetary donations, gifts of goods and services are also appreciated. One of the foundation’s major annual fundraisers is the live and silent auc- tions, which take place during the ISI If you wish to join our growing list of supporters, you may use this Conference & Trade Show. This excit- form to make a contribution. This generous support will enable the ISIA ing event is made possible through Education Foundation to achieve its goals and objectives. many generous donations. As individual members, we encour- age you to look through your attics, clos- Name ______ets or basements for hidden skating arti- facts that might be someone else’s trea- Street Address ______sure. Are these forgotten items taking up City, State, Zip ______your valuable space when they might be valued resources to the foundation and Amount of Donation $ ______treasures to future auction bidders? If so, contact Judith Sniffen, Education Foun- Method of payment ( ) Check dation treasurer — (516) 628-2240 or ( ) Charge: Visa MasterCard Discover [please circle] [email protected] — to learn how to Number ______make donations and where to send auc- tion items. Contribute now for the Exp. Date______2004 auctions and take advantage of a 2003 tax deduction. Your Signature ______ISI builders and suppliers, do you have overstocked items that, if donated Mail to: ISIA Education Foundation to the Education Foundation, could 17120 N. Dallas Parkway, Suite 140 mean a helpful tax deduction? For infor- Dallas, TX 75248-1187 mation on how and where to contribute

ISI EDGE NOVEMBER/DECEMBER 2003 23 COACHES’ by Barb Yackel ISI National Events Coordinator CORNER & Skating Program Director

As the newest member of the ISI staff, • World Team Video Testing I’m very excited to be writing my first Championships All FS 8-9 tests sent to the ISI “Coaches’ Corner” article. My big will return to National office must now be accom- move from Minnesota to Texas has the Schwan’s panied by the new video test form, been eventful and the southern hospi- Super Rink in which can be found on the ISI Web tality has been wonderful — although Blaine, Minn. site (www.skateisi.org) under Test the language barrier is an issue as I am on Aug. 2-7, Requirements & Rule Revisions (see reminded daily that I “talk funny.” 2004. Local “skating programs”). If your district organizing committees are work- has a designated test chairperson, National Events Update ing hard to match the 2000 Min- please check with that person • Winter Classic 2004 nesota experience. before submitting video tests. If you will be held in have any questions regarding this Nashville, Tenn. on Fall Seminars and Rule Revisions new form, feel free to contact me at Presidents week- Thank you to all those who hosted (972) 735-8800 or end, Feb. 13-15, at fall instructor seminars. You all did an [email protected]. the Centennial outstanding job. Attendance at this As I settle into my new role Sportsplex. year’s seminars was so important as with ISI and adjust to the Texas way Remember: the 2004 rule revisions were discussed. of life, please don’t hesitate to call Deadline for If you happened to miss your district’s or e-mail me with any questions or entries is Dec. 1, 2003 — seminar, please see page 8 for the rule concerns you might have. just around the corner! revisions. Make sure you are up to To my Minnesota Friends: I MISS date with the new rules! Y’ALL! • The 2004 Synchro- nized Classic will be held at The Edge Ice Arena in Attention Coaches! Bensenville, Ill. on April 3-4. Deadline for Please check the ISI Web site (www.skateisi.org) this event is for the following updates: Feb. 1. Coaches, remember to sub- mit your team registration forms to New Video Testing Form & Guidelines assure your number for 2003-04 ISI competitions. Ice Dancing Test Revision • Plan now for The Rocker Foxtrot was omitted and has now been placed in Dance 7. the 2004 ISI Conference & Freestyle 7 Trade Show Spin Examples May 27-29 at Flying Camel-Back Sit-Front Sit-Upright the beautiful Camel-Back Sit-Hopover Sit-Scratch San Diego Flying Camel-Back Sit-Back Scratch-Front Scratch Manchester Grand Hyatt. This confer- Freestyle 9 ence will be Arabesque /Spiral/Spread Eagle in conjunction with the PSA. Can be in any order, any combination; doesn’t have to include all, Mark your calendars and check but must cover the entire ice surface. out the Early Bird registration form on page 22 of this issue.

24 ISI EDGE NOVEMBER/DECEMBER 2003

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ISI EDGE NOVEMBER/DECEMBER 2003 27 Ice Arena Professionals Give Thumbs-Up to

by Dianne Powell

he campus of The Learning Center feel this was the most organized, baseball game hosted by FMC broke in Marlborough, Mass. provided focused and informative time I have up the intensity of the coursework Tan ideal environment for the Cer- ever spent relative to training as a while enhancing the camaraderie and tificate of Arena Operations (CAO) cours- facility manager,” he said. networking opportunities. es of ISI’s iAIM school in August. Thirty- Mike Mastrototano of FMC Rich (Rooster) Pelequin from Fitz- seven students from Massachusetts, New described iAIM as a great experience patrick Arena in Holyoke, Mass. Hampshire and Illinois attended the and said what he liked best about the deemed his iAIM school experience weeklong school co-sponsored by Facili- school was “the knowledge I gained in “invaluable — I couldn’t put a price ty Management Corp (FMC). such a short period.” on it. I would pay out of my pocket if Rob McBride, president of FMC, The school kicked off with regis- I had to,” he said. “The subject mat- attended the school with 27 of his tration on Sunday afternoon followed ter met the needs of the position. The employees. McBride’s support of the by an evening cocktail reception and presenters were well prepared and iAIM school speaks highly of the a presentation on “The Role of the enthusiastic about their work. The value he and his organization place Arena Operator.” Days were filled only way I know how to thank [the on education. with classes and evenings with net- iAIM program and instructors] for all Nick Pennucci, manager of the working and studying. A Wednesday- [they’ve] done in helping me with my Buffone Arena in Worchester, Mass. evening field trip to Fenway Park for a career in the ice arena business is to rated the school “totally fantastic! I Boston Red Sox vs. Oakland Athletics go back to my arena and implement

Recent graduates of the iAIM Certificate of Arena Operations course held in Marlborough, Mass. © Photo by Fay Foto Photo by Fay what I have learned to operate a The instructors for the CAO clean, safe, efficient facility that our school in Marlborough were Dr. Jack users will enjoy.” Vivian, Art Sutherland, Dave Love- iAIM Sponsors The instructors for the CAO rock, Todd Bradley, Jason Eastin and school received high praise from their Al Tyldesley. students. Scott McCoy, vice president While many of the attendees at The Ice Skating Institute and of FMC, pronounced the instructors the CAO school in Marlborough were the Ice Arena Institute of “great,” adding, “The subject matter earning their second or third iAIM Management gratefully was conveyed in simple, practical certificates, some were new to the acknowledge the following iAIM terms and made learning easy.” program. “This school was very help- sponsors for their contributions Bill Weir from the Nashoba Valley ful to me as a rink rat, and now as a to the continuing education facility in Boxboro, Mass. credited the rookie,” said Jim Gosselin from Fitz- of professionals in quality and commitment of the patrick Arena. the ice arena industry: instructors as being a major compo- “iAIM continues to provide nent to the value of the iAIM school. industry-leading education and Athletica “I completely enjoyed the school,” invaluable training for those who will Cimco/Lewis said Weir. “Everything is very well lead our industry in the future,” said Blademaster/New England Sport Sales prepared and presented by leading Vivian, director of the Ice Arena Insti- Concepts and Designs experts in the industry. I found that tute of Management. “We look for- Facility Management Corp. not only did I enjoy learning from all ward to offering our second series of Rice Specialty Risk the instructors but also found it very Certified Arena Executive courses in VSC Sports Inc. easy to participate. It is evident that conjunction with the ISI/PSA joint Zamboni Co. everyone involved with this school 2004 Conference & Trade Show in San enjoys what they are doing and there- Diego next May.” To learn more about these fore they are happy to pass along their For more information on the iAIM outstanding companies, knowledge and experience.” and CAO programs, go to www.skateisi.org go to www.skateisi.org and Jim Brown from Reading Ice Arena or call ISI at (972) 735-8800. click on iAIM under in Reading, Mass. said, “The school was “educational programs.” very helpful, and I took more out of the Dianne Powell is past editor of the EDGE classes than I ever thought I would.” and currently an ISI editorial advisor.

ISI EDGE NOVEMBER/DECEMBER 2003 29 Event information available at ISI Individual Entry Form 17120 N. Dallas Pkwy., Ste. 140 www.skateisi.org Dallas, TX 75248 Phone: 972-735-8800 • FAX 972-735-8815 Event Location Event Dates Test Deadline *Entry Deadline Winter Classic Nashville, TN February 13-15, 2004 December 1, 2003 December 1, 2003 MALE FEMALE

Last Name First Name ISI Member # Exp. Date*

Address Birthdate Age on 1st day of event

City State/Province Phone No. USFSA Test Level

Postal Code Country Home Rink Name INDIVIDUAL EVENTS NEW Pre-Alpha – Delta Freestyle (1-10) Solo Dance (1-10) Jump & Spin Teams Solo Solo INDICATE LEVEL Low (Pre-Alpha-Delta) Stroking Footwork (1-10) Med (Freestyle 1-3) Spotlight (choose 1) Solo Compulsories Int (Freestyle 4-5) Figures (1-10) Character Artistic (ages 21 & up) High (Freestyle 6-10) Dramatic Spotlight (choose 1) Figures Light Entertainment Character Creative Figures Partner Name INDICATE LEVEL Dramatic Free Figures Partner ISI # Pre-Alpha – Delta Light Entertainment Any changes to this original INDICATE LEVEL INDICATE LEVEL entry form will result in a (1-10) Change Fee of $25.00 Special Skater (1-10) (1-10) (Check if applicable) per change/per skater. Partner PARTNER ENTRIES Sim Mix Partner Name Partner ISI # Age as of event Couple Level _____ ______ Dance Level _____ ______ Pair Level _____ ______ Free Dance (3-10) Level __ ______ Couple Spotlight Low (Both Skaters Pre-Alpha-FS3) Char. Dram. Lt. Enter. ______ Couple Spotlight High (Either Skater FS4-FS10) ______ Char. Dram. Lt. Enter. Registration Fees are non-refundable ISI reserves the right to limit the number of entries NOTES: *Memberships must be current through the event. Membership renewals may without notice. accompany this entry form. All test and memberships must be registered with the ISI Headquarters. I skate at this competition at my own risk and hereby release ISI, the host facility(ies) and their personnel from all liability. I declare that the home rink listed above is the true rink/club/school that I wish to represent. Fees and Payment (all amounts are USD) Upon entering this competition, I hereby agree that any photographs or video tapes taken of me, by ISI First Event $55.00 * ENTRY FEES DOUBLED or any authorized party, may be used exclusively for any purpose by the ISI or any other use authorized Each Additional. $20.00 by the ISI. AFTER ENTRY DEADLINE! Family Entry. $90.00 (Covers all family members’ first entry; each additional entry $20.00 per person/ per event.) Skater Signature Date ISIA Education Foundation Donation enclosed $5.00. Membership fee enclosed $10.00 Domestic Parent/Guardian (if applicable) Date (for new/expired members to ISI) $15.00 Foreign I declare that the information above is true, that this skater’s test(s) is/are registered, that the skater is a current individual member of the ISI, and is skating in the proper categories and levels, and that the home Total enclosed: $ ______make check payable to ISI rink listed above is correct. ISI Use: Check # ______Amount ______Date Received______Instructor Signature Date ❏ American Express ❏ Visa ❏ MasterCard ❏ Discover ______Card # Exp. Date Cardholder (please print) ______Authorized Signature Telephone Number (must be included)

30 ISI EDGE NOVEMBER/DECEMBER 2003 SEND ENTRY AND FEE TO: Team Entry Form Event information available ISI All information for team events (on this at www.skateisi.org 17120 N. Dallas Pkwy., Ste. 140 form) will be mailed to the rink indicat- Dallas, TX 75248 ed below. (Including Family Spotlight.) Phone: 972-735-8800 • FAX 972-735-8815

Event Location Event Dates Test Deadline Entry Deadline Winter Classic Nashville, TN February 13-15, 2004 December 1, 2003 December 1, 2003 Please Print

Name of Group Instructor/Coach

Rink Representing Coach’s Home Telephone

Address Rink Telephone

City, State, Zip ISI Registration # We wish to enter: (IMPORTANT Use one team entry form per team, per event. Please send team photo with entry.) Synchronized Formation Compulsories Production Team Age Category: (select one) Synchronized Formation Team Pattern Team Junior Youth Team Teen Team (majority 13-19) Synchronized Skating Compulsories Kaleidoskate Team (majority 7 & under) Adult Team (majority 20 & up) Synchronized Skating Team Team Compulsories: ______Level* Youth Team Synchronized Dance Freestyle Synchro : ______Level* (majority 8-10) Family Spotlight *(indicate 1-10) Senior Youth Team (majority 11-12) Name Age as of ISI # Name Age as of ISI # July 1, 2003 July 1, 2003 1 17 2 18 3 19 4 20 5 21 6 22 7 23 8 24 9 Crossover Skaters Team # 10 1 11 2 12 3 13 4 14 5 15 6 16 7

ENTRY DEADLINE: There will be no refunds.Memberships must be current Entry Fees: through event. Expired Membership renewals must accompany this entry application. All Team Entries $20.00 per member Upon entering this competition, we hereby agree that any photographs or video tapes Production Team pays for first 32 skaters only - $640 maximum.. taken of our team by ISI or authorized party, may be used exclusively for any purpose ISIA Education Foundation Donation enclosed $ by the ISI or any other use authorized by ISI. Total Enclosed: $ ______Make check payable to ISI I declare that the information above is true and that all skaters have current individual membership with ISI, and I have notified all team members that they skate at their own OFFICE USE ONLY risk, and hereby release ISI, the host facilities, and their personnel from all liability. Date Rec’d. ______Check # ______Amount ______Coach’s Signature Date

❏ American Express ❏ Visa ❏ MasterCard ❏ Discover ______Card # Exp. Date Cardholder (please print) ______Authorized Signature Telephone Number (must be included)

ISI EDGE NOVEMBER/DECEMBER 2003 31 WANTED: Shutterbugs and Wordsmiths! If you’re handy with a camera or have a way with words, we’d like to expose your talents in the ISI EDGE. For each photo or article published, you’ll get not only a publication credit, but also a discount certificate* that you can redeem toward any ISI program, event or product.

We’re looking for quality photographs and articles relevant to the ice skating industry. For more information and specifications, write to [email protected] or call Lori Fairchild at (972) 735-8800.

Note: Publication of photography and articles is based on quality as well as current editorial needs and space availability.All work is subject to editing.Submissions will not be returned.

*Minimum value: $25

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Feasibility & Design ~ Vending & Food Services ~ Marketing & Programming ~ Consulting & Planning iAIM TRAINING HELPS EMPOWER FMC MANAGERS MARLBOROUGH, MA – Twenty eight arena managers from FMC attending the iAIM program I realized there were some areas of joined other managers from around the country for one week in arena operations that I needed more training in,” stated Bob mid August to learn the science, theory, and best practices of ice McKeown, FMC Manager of Chelmsford Forum. “The iAIM train- arena operation from some of the most knowledgeable profes- ing has given me the confidence to continue to teach to my staff. sionals in the industry. The Certificate of Arena Operations pro- I highly recommend the program to others who think they know it Facility Corporation Management gram was presented by the Ice Arena In- all!” Bruce Bertoni has worked at the stitute of Management (iAIM) at the Learn- FMC Veteran’s Arena in Franklin, MA ing Center in Marlborough, Massachusetts. since 1985 and has performed every The intensive program curriculum dealt task from skate monitoring to Manager. in depth with every major aspect of opera- Bertoni said: “The CAO program has tions in an ice arena. The courses included given me a better understanding of the facility and equipment maintenance & re- refrigeration process and the science of pair, principles of refrigeration, ice making making great quality ice.” and painting, energy management, custo- Among those attending the training dial practices, HVAC and indoor air quality, program was FMC President Rob safety and emergency management, as McBride. He had this to say: “I feel that well as many other critical operations top- education is one of the most important ics. ingredients for the future success of our Students were treated to presentations industry. With rising overhead costs and and interactive instruction from specialists such as Dr. Jack Vivian the weak economy restraining revenue growth, arena operators (energy management), Al Tyldesley (building maintenance & more than ever need to find innovative ways to deliver high qual- safety), Dave Loverock (ice making and painting), Art Sutherland ity facilities efficiently. I am certain that the iAIM training will help (refrigeration), Todd Bradley (HVAC), and more. “Each one of the us improve the quality of our arenas while reducing operating instructors knew more about their particular specialty than I could costs.”

Facility ManagementCorporation Facility ever know,” said Jim Cummings, Manager of Asiaf Arena. “To have The lessons of the CAO program are already being put to good the benefit of all their years of experience and expertise in each use in FMC arenas with new techniques for ice making, refrigera- subject will definitely make me a better all around manager.” tion operation, and facility maintenance being implemented. The In order to become a CAO (Certified Arena Operator), students chiller plants are being tuned to run at peak efficiency and man- are required to attend five days of courses and pass an extensive agers are taking a fresh look at everything they do to see if it can exam given at the end of the program. Even the most experienced be done better or more effectively. The power of knowledge is students expanded their knowledge at the training program. “After helping to fuel FMC’s mission of first class ice arenas.

Feasibility & Design ~ Vending & Food Services ~ Marketing & Programming ~ Consulting & Planning the afternoon’s biggest crowd-pleasers one of those men who raise their brow was a group performance by more or roll their eyes when they meet a than 75 junior skaters to a medley of woman in charge — lighten up! patriotic American songs. The young- Have a great ice season! sters, ages 4-18, qualified for the show during four talent searches last sum- mer in New York, New Jersey, Philadelphia and Virginia. Congratulations from MIRMA/ISI North East Ice Skating District 3 on the success of another great show. Managers Association (NEISMA)

by Tom Morton, President

Mid-Atlantic Arena In August, the NEISMA board of direc- Metropolitan Ice Rink Managers Association tors elected new officers including: Managers Association Tom Morton, president; Jeff Bardwell, (MAMA) first vice president; Jeff Doucette, sec- (MIRMA) ond vice president; Ed Peduto, trea- by Trudy Ivory, Kirk S. Nevin Arena surer; and Jeff Reubin, secretary. Each by Judith P. Sniffen, President will serve a two-year term. The July MAMA meeting was canceled Based on the coordination efforts By the time you read this report, the ISI and our next meeting was scheduled and recommendation of board mem- District 3 instructors seminar at Floyd for Oct. 22 at the new Alice Noble Ice ber Deane Pomeroy, the NEISMA Hall Arena held on Sept. 21 will be Arena in Wooster, Ohio. ISI scheduled directors voted to have the NEISMA behind us. Our fall MIRMA meeting and its District 7 seminar for the same day, fall meeting on Oct. 28 in Danbury, fourth mini trade show are set for Oct. along with our speaker, Dr. Jack Vivian, Conn., in coordination with MIRMA. 28 at the Danbury Ice Rink in Danbury, director of ISI’s Ice Arena Institute of This was a new venture, co-sponsored Conn. The general conference will run Management (iAIM) program. Look for by the two associations. from 9:30 a.m. to noon, followed by the a follow-up on that meeting in the next In addition, NEISMA scheduled trade show through 4 p.m. The confer- issue of the EDGE. two one-day seminars, one that was ence will include a presentation on As a woman, I read with great held on Sept. 8 in Vermont and understanding and implementing ISI interest Dr. Vivian’s article “Is There a another on Sept. 24 in Maine. Addi- programs by Patti Feeney, ISI’s managing Glass Ceiling in the Ice Arena Indus- tional one-day seminars are also director of member programs and ser- try” (EDGE, September/October). He being planned. NEISMA’s 2004 vices, as well as a program on “Every- observes that there are very few spring conference will be in the thing You Wanted to Know About Clean- female arena managers in the ice Boston area. Director Ed Peduto is ing But Were Afraid to Ask” by All Star industry. I had to chuckle when I read the spring conference chairman for Cleaners & Bergo Janitorial Cos. his comment that there may be a “good the site selection. Many rink operators reported that old boys” network contributing to the they lost two days of skating during the situation. Believe me, guys, I am not Northeast blackout on Aug. 14-15, some the full-fledged, card-carrying, women’s having to completely lay down new liberation type, but yes, there is a “good sheets of ice. That’s no fun when you old boys” network in the ice business, have hockey and figure clinics scheduled as there is in all business. I view those Michigan Arena Managers — everyone loses. Some were lucky and “good old boys” who think a woman Association (MAMA) had electricity by that night, while oth- isn’t capable of management skills as ers waited until the next afternoon. the ones with a problem. by Ron Holbrook, President On a more inspiring note, the Thankfully, I must report that the world’s top figure skaters once again majority of men I have met in my 12 The first Michigan Arena Managers demonstrated their support of the years in this business have shown me Association Summer Conference was Coalition of 9/11 Families and the 9/11 the respect that I work hard at giving held June 16-17 at the Treetops Resort Families Give Back Fund by performing and getting. Of course, there are still in Gaylord, Mich. The event was a big in the second annual Stars, Stripes & days when a salesman shows up at the success, with more than 50 attendees Skates Icetravaganza on Sept. 7 at the office, asks our secretaries to talk to the and nine vendors. Nassau Coliseum in Uniondale, N.Y. manager and then appears surprised A committee was formed early in The official 9/11 commemorative when I walk out to meet him. Once the year to look into the possibility event was hosted by Olympian Nancy again: his issue, not mine. of having this meeting in the sum- Kerrigan and actor Steve Buscemi and I hope that one day in the near mer at a resort location. Geoff Ben- attended by champion figure skaters future women and men in the work- netts of the Suburban Training Cen- and thousands of skating fans as well as place will be considered equally capa- ter spearheaded the committee and celebrity guests and family members of ble of managing companies and their did a great job organizing the con- those killed on Sept. 11, 2001. One of people. But in the meantime, if you are ference agenda and running the

34 ISI EDGE NOVEMBER/DECEMBER 2003 meeting in Gaylord. Thanks to Carol Wisconsin Ice Arena few of the many session topics Burns for putting together the hand- addressed during the three-day confer- outs and all of the time she spent Managers Association ence. Many attendees also participated typing, copying and organizing (WIAMA) in free health screenings provided by a everything. local clinic. The board has selected The meeting began with a small by Jeffrey J. Michalek, Eble Ice Arena Sugar Lake Lodge as the fall conference luncheon and vendor display. Day site for 2004. The lodge is located just one included such topics as risk man- The Annual WIAMA Fall Fire-up took south of Grand Rapids, Minn. agement issues, computer software place Aug. 21 at the Pettit National The election results are in and we and support, and electric savings pro- Ice Center in Milwaukee. Pettit oper- would like to welcome new board grams as well as a Michigan Amateur ations director Jim Gulczynski kicked members Mike Bauer (South Metro) Hockey Association panel forum. off the morning with a brief history and Pete Carlson (North Metro). Out- The second day started with a and behind-the-scenes tour of the going board members are Brad Tulberg continental breakfast and progressed unique facility. Guest speakers for and myself. to a forum on “Issues in the Ice the day included STAR representative MIAMA has been working hard to Arena.” STAR (Serving The American Paul Schwartz with his presentation, put together education and training Rinks), ISI and H/D Sports Manage- “Arena Start-up Tips,” and United programs for its members, with an ment were represented. The confer- Center’s Dan Ahearn with great advice objective of involving our vendor rep- ence concluded with speakers on “Making the Perfect Sheet of Ice.” resentatives and working closely with addressing “Programming and Cus- Other session topics included “Build- them on the program. tomer Service.” The event ended ing Operations” by Gulczynski and Longtime board member and with a luncheon, and those who “Resurfacer Preventive Maintenance” secretary/treasurer Al Payne will be were interested hit the course for a offered by Olympia and Zamboni rep- stepping down from his duties effec- beautiful day of golf. resentatives. A lunch and vendor tive next fall. The new board will be Thanks to all who attended. We social rounded out the day’s events. very busy in the months to come, are looking forward to an even big- WIAMA would like to thank the guest searching for a new office location ger and better second annual confer- speakers, vendors and record number for MIAMA and also looking for a ence next summer. of participants who made this year’s new secretary/treasurer. Many workshop a success. thanks to Al Payne for all his hard A WIAMA board meeting was held work and dedication over the years. in mid-September in Wisconsin Dells. He will be missed. The main topic of discussion was next To learn more about MIAMA or if year’s annual spring conference, which you have any questions, please visit us Ice Rink Owners will be moving from its traditional at www.Rinkfinder.com or call Al Payne Dells location to Mishicot, Wis. at (612) 861-9351. of California (IROC) For further information on WIAMA or how to get on our mailing by Bert Blanchette, VSC Sports list, contact Nancy Hacker, c/o WIAMA, 700 Shady Lane, Neenah, Wis. 54956, Ice Rink Owners of California (IROC) or call Nancy at (920) 731-9731, Ext 10. recently met to review a presentation CLASSIFIED ADS by the San Diego Ice Arena (SDIA) on the continuing development and implementation of the Mr. Qube® Pro Shop Manager character and branding of ice skating Skatetown Ice Arena in in the southern California market. Minnesota Ice Arena Roseville, Calif. is accepting The Mr. Qube icon, already used resumes for a manager for our extensively by the SDIA, will soon be Managers Association 1,200-square-foot retail pro used in other IROC facilities as well. (MIAMA) shop, which carries a large Many of the member rinks have the selection of hockey and skating merchandise. Previous success- costume character for use in their by Chadd Benson, ful experience as a retail man- facilities, and IROC is exploring the Chaska Community Center possibility of obtaining smaller cos- ager is required. Hockey and skating retail sales are a plus. In tume characters that are more mobile This year’s annual MIAMA fall confer- addition to overall responsibili- and wearer-friendly. ence kicked off with NHL Minnesota ty for the pro shop, the person A representative of the Domino’s Wild television analyst Mike Goldberg, in this position will be a mem- Pizza franchise owners west of the Mis- who shared stories from his career as ber of the Skatetown manage- sissippi was a guest at the meeting. well as highlights from last year’s run ment team. Strong organiza- IROC will be working with Domino’s in for the Wild at the Stanley Cup. tional, management, customer a joint promotion for southern Califor- This year’s conference theme of service and team-member skills nia. If the promotion proves mutually “Healthy, Wealthy and Wise” proved are required. Send resume to beneficial, it will be expanded to other popular with members. Safety and [email protected]. Domino’s markets through its market- compliance, facility wellness, personal ing agency. wellness and managing change were a

ISI EDGE NOVEMBER/DECEMBER 2003 35 ADVERTISER INDEX Athletica Inc./Crystaplex ...... 13 Bonestroo & Associates ...... 10 Canlan Ice Sports ...... 25 Cimco-Lewis Refrigeration ...... 2 MAXIMUM SOLUTIONS, INC. HAS Classified Ads ...... 35 THE PERFECT SOFTWARE Commercial Refrigeration ...... 40 Concepts & Designs ...... 6 SOLUTION FOR ANY FACILITY! Covermaster ...... 38 Ed K Ice Sports ...... 32 Proud scheduler of over 22,000 facilities! Facility Management Corp ...... 33

Instantly improve the productivity, FrontLine Solutions ...... 26 profitability, and efficiency of your facility! Goldner Associates ...... 32

Print a variety of statistical, financial, K&K Insurance ...... 11 maintenance and administrative reports Maximum Solutions ...... 36 for customers, teams and facilities – both Mollenberg/Betz Inc ...... 5 schedules and calendars! Mondo USA ...... 39 Allow the community to view facility Rice Specialty Risk ...... 9 schedules online! Richardson Group, The ...... 27 Let customers make ice-time requests or SP-Teri Co ...... 29 register for programs online! VSC Sports ...... 6 Export schedule data directly to your Youth Association scheduler! Zamboni ...... 16

Statement of Ownership, Management and Circulation

Facility 1. Title of Publication: ISI EDGE 2. Publication No.: 1522-4651 3. Date Reservations of Filing: 9/23/03 4. Frequency of Issue: Bimonthly 5. No. of Issues Program League Published Annually: Six (6) 6. Annual Subscription Price: $24 7. Registration Scheduling Complete Mailing Address of Known Office of Publication: 17120 N. Dallas Pkwy., Ste. 140, Dallas, TX 75248-1187 8. Complete Mailing Address of Headquarters or General Business Office of the Publisher: (address as above) 9. Full Names and Complete Mailing Address of Publisher and Editor: Publisher, Ice Skating Institute, (address as Membership YOUR FACILITY Point above): Editor, Lori Fairchild (address as above) 10. Owner: Ice Skating Management Of Sale Institute, (address as above) 11. Known Bondholders, Mortgagees, and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None 12. Tax Status: Online Online Has not Changed During the Preceding 12 months 14. Issue Date for Circulation Data: July/August 15. Extent and Nature of Circulation: A. Requests & Schedule Average No. Copies Each Issue During Preceding 12 Months (net press Purchases Viewing run): 5565 Actual No. Copies of Single Issue Published Nearest to Filing Date: 5100 B1. Average Paid and/or Requested Circulation Outside- County Mail Subscriptions: 5078 Actual No. Copies of Single Issue What our customers are saying: Published Nearest to Filing Date: 4952 B2. Average Paid or Requested Circulation In-County Subscriptions: 0. Actual No. of Copies of Single “I consider MaxFacility to be the third most important asset Issue Published Nearest to Filing Date 0. B3. Average Sales Through in my arena – right behind the refrigeration system and Dealers and Carriers and other non-USPS Paid Distribution: 55. Actual resurfacer.” - Mark Vaughan (Eagan Civic Arena, Eagan, MN) No. of Copies of Single Issue Published Nearest to Filing Date: 47. B4. Average and Actual No. Copies of Other Classes Mailed Through the “The greatest benefit I have received from using MaxSolutions USPS: 0. C. Average Total Paid and/or Requested Circulation: 5133. software has been peace of mind and more energy. It allows Actual No. Copies of Single Issue Published Nearest to Filing Date: me to complete other tasks I never seemed to be able to get to 4999. D1. Average Free Distribution by Mail Outside-County: 0. Actual No. Copies of Single Issue Published Nearest to Filing Date: 0. D2. before. I remember all too well how it was before I started Average and Actual No. Copies Free Distribution In-County: 0. D3. using MaxFacility and I certainly would never want to return Average No. Copies Free Distribution Other Classes Mailed through

to those days.” - Lee Roy (Travis Roy Arena, Yarmouth, ME) USPS: 31. Actual No. Copies of Single Issue Published Nearest to Filing Date: 26. E. Average Free Distribution Outside the Mail: 91. Actual No. For more information, please contact us at: Copies of Single Issue Published Nearest to Filing Date: 0. F. Average Maximum Solutions, Inc. Total Free Distribution: 122. Actual No. Copies of Single Issue 7703 Normandale Rd., Suite 100, Edina, MN 55435 Published Nearest to Filing Date: 26. G. Average Total Distribution: 5255. Actual No. of Copies of Single Issue Published Nearest to Filing 800-976-6646 Date: 5025. H. Average Copies not Distributed: 310 Actual No. Copies www.maxsolutions.com of Single Issue Published Nearest to Filing Date: 75. I. Average Total:

5565. Actual No. Copies of Single Issue Published Nearest to Filing

Date: 5100. J. Average Percent Paid and/or Requested Circulation: 97.6%. Actual No. Copies of Single Issue Published Nearest to Filing Date: 99.4%. 17. I certify that all information furnished on this form is true and complete: (signed) Peter Martell, Executive Director.

36 ISI EDGE NOVEMBER/DECEMBER 2003 2003 ISI Adult Championships Results Skating isn’t just for kids, as some 160 grown-ups (age 21 and up) demonstrated during the 2003 ISI Adult Championships Sept. 12-14 at Charles Moore Arena in Orleans, Mass. Skaters from 37 rinks across the coun- try showcased their skills and sportsmanship, and shared a memorable weekend of fun, camaraderie and sight-seeing on scenic Cape Cod — the perfect place to be in mid-September.

PLACE ARENA POINTS 1 ...... Tampa Bay Skating Academy Countryside ...... 242.0 2 ...... The Ice Box ...... 101.5 3 ...... JP Igloo Ice & Inline Complex ...... 81.0 4 ...... Sharper Edge Skating School ...... 64.0 5 ...... Symmetrical Skating School ...... 62.5 6 ...... Fort Meyer Skatium ...... 57.5 7 ...... The Ice Park ...... 45.0 8 ...... Franklin Blades Skating School ...... 43.0 9 ...... Golden Blades FSC ...... 39.5 10 ...... Ice Center @ Cupertino ...... 37.0 11 ...... Charles Moore Arena ...... 33.0 12 ...... Upper Edge ...... 25.0 13 ...... Bay State Blades-Marlboro ...... 24.0 14 ...... Connecticut Intl. Skating Center ...... 22.0 15 ...... Nashoba Valley ...... 21.0 16 ...... Roseville Ice Arena ...... 17.0 17 ...... McFetridge Sports Center ...... 16.0 17 ...... Dr Pepper StarCenter-Plano ...... 16.0 17 ...... SkateQuest of Prince William ...... 16.0 20 ...... Pilgrim Skating Arena ...... 15.0 20 ...... William G Mennen Sports Arena ...... 15.0 20 ...... West Suburban Arena ...... 15.0 23 ...... Ice Zone ...... 14.0 23 ...... Jones Center for Families ...... 14.0 25 ...... University of Delaware Ice Arena ...... 13.0 26 ...... Vacaville Skating Center ...... 12.0 26 ...... Wonderland of Ice ...... 12.0 26 ...... New England Sports Center ...... 12.0 29 ...... City of White Plains Recreation ...... 8.0 30 ...... RDV Sportsplex Ice Den ...... 6.0 31 ...... Bay State Blades-Worcester ...... 5.0 31 ...... Ice Time Sports Complex ...... 5.0 33 ...... Winterland Skating School ...... 4.0 33 ...... Sky Rink at Chelsea Piers ...... 4.0 35 ...... Bay State Blades-Auburn ...... 3.0 36 ...... Eastridge Ice Arena ...... 2.0 36 ...... US Ice Sports Complex ...... 2.0

ISI EDGE NOVEMBER/DECEMBER 2003 37 AND ANOTHER

by Peter Martell THING... ISI Executive Director s the summer sun moves far- and resources in the most economical istration form on page 22 in this ther and farther south in the and efficient way possible — two issue of the EDGE. You may want to ANorthern Hemisphere, we turn meetings for the price of one! consider taking advantage of some of our thoughts to the upcoming sea- The ISI and PSA are working hard the very competitive airfares still son and its programs and activities. to combine their individual confer- being offered by many of the airlines Here at the ISI office, we are busy ences and trade shows into one simul- today. Note that next year’s confer- planning and budgeting for next taneous, coordinated event that will ence will take place on the Thursday, year’s events and activities, includ- offer members of both organizations Friday and Saturday leading into the ing the 2004 Ice Skating Industry the opportunity to attend sessions on Memorial Day weekend, leaving you Conference & Trade Show. a variety of pertinent subjects pre- Sunday and Monday to enjoy the The 2004 conference will be held sented by a diverse group of industry many sights and attractions of San in conjunction with the Professional professionals. While this is not an Diego and the surrounding area Skaters Association (PSA) and is sched- easy task to accomplish, I am confi- before returning home. uled for May 27-29 at the spectacular dent that the result will be a truly I hope that you have had a pleas- Manchester Grand Hyatt Hotel in San valuable and enjoyable experience for ant, relaxing summer and that you are Diego. This joint meeting of the two all attendees. anticipating a busy and productive associations will provide industry pro- I encourage everyone planning to skating season. I know we are — and we fessionals with a unique opportunity attend the conference and trade show look forward to serving you through- to combine education, networking to return the Early Bird discount reg- out the year.

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38 ISI EDGE NOVEMBER/DECEMBER 2003 LONG-LASTING

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