DOCSLIB.ORG

August, 2019 Yangon University of Economics

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
August, 2019 Yangon University of Economics YANGON UNIVERSITY OF ECONOMICS MASTER OF DEVELOPMENT STUDIES PROGRAMME A STUDY ON DEVELOPMENT OF AIRLINE SERVICES AFTER LIBERALIZATION IN AVIATION INDUSTRY OF MYANMAR (Case Study: Customer Perspective on Myanmar National Airlines) AR YU EMDevS -3 (14th Batch) AUGUST, 2019 YANGON UNIVERSITY OF ECONOMICS MASTER OF DEVELOPMENT STUDIES PROGRAMME A STUDY ON DEVELOPMENT OF AIRLINE SERVICEs AFTER LIBERALIZATION IN AVIATION INDUSTRY OF MYANMAR (Case Study: Customer Perspective on Myanmar National Airlines) This thesis is submitted as a partial fulfillment of the requirements for the degree of Master of Development Studies Supervised By: Submitted By : Dr. Cho Cho Thein Ar Yu Professor & Head Roll No: 3 Department of Economics EMDevS 14 Batch Yangon University of Economics (2016 – 2018) AUGUST, 2019 ABSTRACT Aviation is key connecting tool for human, goods and other purposes including transportation, trade, tourism and agriculture in every country. Myanmar National Airways is pioneer aviation services and developing safe, reliable and secure civil aviation in Myanmar. This thesis aims to examine the factors influencing MNA’s service to improve the operational efficiency of the MNA facility. A descriptive method is used with primary data as well as secondary data. All modes of transport infrastructure begin emerging after 1988 including growing of private airlines together with former state owned airlines, Myanmar National Airways. The corporatization of Myanmar National Airways in 2014 is one of the key achievements of new Democratic Myanmar. This study found out that there are still some challenges like low level of investment, lack of efficient Institutions and Infrastructure in Myanmar Aviation Transportation. In addition, it concludes suggesting like reducing the bureaucratic management and improve banking and IT systems to perform the tasks more efficiently. YANGON UNIVERSITY OF ECONOMICS MASTER OF DEVELOPMENT STUDIES PROGRAMS This is to certify that the thesis entitled, “A Study on Development of Civil Aviation Airlines Industry after Liberalization in Myanmar” submitted as a partial fulfillment towards the requirement for the degree of Master of Development Studies has been accepted by the Board of Examiners. Board of Examiners 1. Dr. Tin Win Rector Yangon University of Economics (Chief Examiner) 2. Dr. Ni Lar Myint Htoo Pro-Rector Yangon University of Economics (Examiner) 3. Dr. Kyaw Min Htun Pro-Rector (Retired) Yangon University of Economics (Examiner) 4. Dr.Thabyay Nyo Professor Department of Economic Yangon University of Economics (Examiner) 5. Dr. Khin Thidar Nyein Professor Department of Economic Yangon University of Economics (Examiner) AUGUST, 2019 ACKNOWLEDGEMENTS During the study period, although some subjects were found difficult to learn, the unique finding was all the lecturers are very enthusiastic in respective subjects. So, all lectures were greatly thankful people for EMDevS course. I would like to acknowledge my indebtedness to Professor Dr. Tin Win, Rector of the Yangon University of Economics, and Professor Dr. Nilar Myint Htoo, Pro-Rector of Yangon University of Economics. I also express my appreciation and thanks to Professor Dr. Cho Cho Thein, Programme Director and Head of Department of Economics, Yangon University of Economics, who was much more than the Programme Director, but a voice always available to help. Again to my supervisor Dr. Cho ChoThein, thank you for your timely advice and comforting support. Thanks for showing me that each problem always has different perspectives and that we should never lose sense of the big picture. And Dr. Thida Kyu, thanks for your support and guidance during my study. I would like to thanks my beloved family and seniors and working colleague from Myanmar National Airlines (MNA) for the daily support that made me feel that I could always count on them. Thanks are extended to Mann Yadanarpon Airlines (MYP), Air KanBawZa Limited (KBZ) AND Golden Myanmar Airlines (GMA) for allowing me to chase my studies and providing necessary data of the airlines and aviation industry in Myanmar. To all my EMDevS friends especially Group 2 members, who turned the long study periods, the group projects and the leisure times into unforgettable moments. To the participants of my research, thank you for your precious time and for each contribution to this piece of work. Last but not least, my deepest thanks with all my heart are saved for my parents, who were always supporting me. Table of Contents ABSTRACT i ACKNOWLEDGEMENTS iii TABLE OF CONTENTS iv LIST OF TABLES viii LIST OF FIGURES ix LIST OF ABBREVIATIONS xi CHAPTER I INTRODUCTION 1.1 Rationale of the Study 1 1.2 Objectives of the Study 2 1.3 Method of Study 2 1.4 Scope and Limitation of the Study 2 1.5 Organization of the Study 3 CHAPTER II LITERATURE REVIEW 2.1 Transportation in General 4 2.2 Role of Transportation in Economic Development 11 2.3 History and Development of Airline Industry 12 2.4 Liberalization in Aviation Industry 14 2.5 Social and Economic Impacts of Air Transportation 22 2.6 Reviews on Previous Studies 25 CHAPTER III HISTORY AND DEVELOPMENT OF AIRLINES IN MYANMAR 3.1 Overview on Myanmar Civil Aviation 27 3.2 Air Transport Freight in Myanmar 32 3.3 Domestic Airlines in Myanmar 33 3.4 Comparison of Airline Structures 40 3.5 Myanmar Air Travel Demand 46 3.6 The Nature of Domestic Airline Business in 50 Myanmar: On-board Services 3.5 Propensity to Fly 53 3.6 Transfer Product 54 CHAPTER IV MNA’S SERVICE DEVELOPMENT AFTER LIBERALIZATION IN MYANMAR AND ANALYSIS ON CUSTOMER SATISFACTION OF MNA 4.1 Survey Profile 56 4.2 Survey Design 56 4.3 Survey Findings and Summary 57 4.4 Development of MNA: SWOT Analysis 65 Summary of Customer Satisfaction and 83 4.5 Recommendations on MNA’s services CHAPTER V CONCLUSION 5.1 Findings 85 5.2 Suggestions 86 REFERENCES 88 APPENDIXES LIST OF TABLES No. Title Page No Table 2.1 Advantages and Disadvantages of Transportation by Mode 10 Table 3.1 Annual Departing Seats in Myanmar 2007-2016 (in millions) 29 Table 3.2 Top 15 Airlines in Myanmar as of Summer 2017 30 Table 3.3 International weekly routes from Myanmar Summer 2017 31 Table 3.4 Air transport freight in Myanmar 33 Table 3.5 Tier 1 and Tier 2 Airlines in Myanmar 39 Table 3.6 Myanmar Passenger Growth Vs GDP 47 Table 3.7 Ground Handling Services of MNA (1996-2012) 51 Table 3.8 MNA Providing Ground Handling Services with Various 52 Airlines Table 3.9 Income from Ground Handling Services of MA (1996-2017) 52 Table 4.1 Demographic Summary of Respondents 57 Table 4.2 Online Ticket Reservation 58 Table 4.3 Devices used by respondents 59 Table 4.4 Website Usability 59 Table 4.5 Booking tickets online 60 Table 4.6 Website’s resourcefulness 60 Table 4.7 Supportiveness of ground staffs 61 Table 4.8 Clear Information about Check-in process 61 Table 4.9 Satisfaction of inflight services 62 Table 4.10 Quality of Airline meal and Catering 62 Table 4.11 Seats on board 63 Table 4.12 On-time flight information and flight status 63 Table 4.13 Special services 64 Table 4.14 Summary of Services and Customer Satisfaction 64 Table 4.15 SWOT Analysis 65 Table 4.16 Fleet Growth in MNA 71 Table 4.17 Seat Capacity Growth of MNA 2014 -2017 72 Table 4.18 MNA Seat Growths by Market 2014-2017 73 Table 4.19 Annual Seat Capacity 74 Table 4.20 MNA Domestic Network Expansion by seats 2015 – 2017 74 Table 4.21 MNA Domestic Network Capacity Changes 2014 vs. 2017 76 Table 4.22 Passengers and Freight traffic by MNA 77 Table 4.23 Monthly Passenger Performances 79 Table 4.24 Summary of Profit and Loss 2015-2017 80 Table 4.25 MNA Revenue in International Network 80 Table 4.26 Summary of Profit/ Loss and Revenue 2015 -2017 81 Table 4.27 Revenue from Other Businesses of MNA 82 LIST OF FIGURES No. Title Page Figure 2.1 The relative contribution of different modes of transport to 11 economic growth Figure 3.1 Air transport passengers carried in Myanmar over the past 46 28 years Figure 3.2 International weekly routes from Myanmar Summer 2017 32 Figure 3.3 Air Transport Freight in Myanmar 33 Figure 3.4 Myanmar Domestic Airline Share 44 Figure 3.5 Myanmar International Airline Share 45 Figure 3.6 Myanmar Passenger Growth vs. GDP 47 Figure 3.7 Approach to Economic Focus 47 Figure 3.8 Organization Chart of MNA 49 Figure 3.9 MNA Transfer Flows at Yangon 55 Figure 4.1 MNA Fleet Evolution (High Growth): 2014-2017 72 Figure 4.2 MNA Seat Growth by aircraft 72 Figure 4.3 MNA Seat Growths by Market 2014-2017 73 Figure 4.4 Annual Seat Capacity 74 Figure 4.5 Network Development of MNA 75 Figure 4.6 MNA Domestic Network Capacity Changes 2014 vs. 2017 76 Figure 4.7 MNA Domestic Network Capacity Changes 2014 vs 2017 77 Figure 4.8 MNA Revenue in International Network 80 Figure 4.9 Annual Profit and Loss Overall 2015-2017 81 Figure 4.13 Revenue from Other Businesses of MNA 82 Figure 4.14 Key findings of Customer Satisfaction and Recommendations 83 MNA Services LIST OF ABBREVIATIONS ATC - Air Traffic Control ATM - Automated Teller Machine ARFF - Airfield Rescue Fire Fighting BKK - Bangkok CAA - Civil Aviation authority CAT – Category CAGR – Compound Annual Growth Rate CUSS - Common Use Self Service DCA - Department of Civil Aviation DCV - Dynamic Capability Vision DEA - Data Envelopment Analysis EMDevS - Executive Master of Development Studies FAA - Federal Aviation Administration FIDS – Flight Information Display System GDP - Gross Domestic Product GDS - global distribution system ICAO - International Civil Aviation Organization IATA - International Air Transport Association IT - Information Technology KPIs - Key Performance Indicators LOS- Level of Service LCC – Low Cost Carrier MNA – Myanmar National Airlines MNL – Manila MNR – Minimum Noise Routing OGA – O.G Aviation Canada Co.Ltd PAS – Pioneer Aerodrome Service RFID - Radio Frequency Identification RGN - Yangon SFC - Slot Facilitation Committee SLA - Service Level agreement STOL - Short Takeoff and Landing VTOL - Vertical Takeoff and Landing YIA - Yangon International Airport CHAPTER I INTRODUCTION 1.1 Rationale of the Study Air Transport is one of the fastest modes of public transport which connects all parts of domestic places and international boundaries.
Load more

Recommended publications
  • Useful Information for Trips to Myanmar
    USEFUL INFORMATION FOR TRIPS TO MYANMAR www.exotravel.com/trade 1 AIRLINES (DOMESTIC) We use the following 9 domestic airlines: , Air Mandalay, Air KBZ, Asian Wings, FMI, Mann Yadanarpon, Golden Myanmar, Myanmar National, Apex, and Yangon Airways. All nine airlines fly French-Italian ATR turboprop planes (Avions de Transports Régionaux), a type of plane well suited for the local conditions, airports and distances. The configuration is either 40 seats (ATR-42) or 70-seats (ATR 72) in rows of 4 seats with a middle aisle. Entry-exit is at the back of the plane. Standard One-class configuration. AIRLINES (INTERNATIONAL) The following airlines currently fly into Myanmar: Thai Airways, Bangkok Airways, Air Asia, Nok Air, Myanmar Airways International, Malaysia Airlines, Silk Air/ Singapore Airline, Air China, China Eastern, China Airlines, Air India, China Southern Airlines, Qatar Airways, Vietnam Airlines, Emirates Airline, Tiger Air, Jet Star Airline, Thai Lion, Thai Smile, Viet Jet, Dragon Air, Hong Kong Express, Myanmar National Airline. ARRIVAL FORMALITIES Queue up at the immigration counters with a filled out arrival card and your passport with your visa stamped inside. If you are arriving with an e-visa, just hand your print out confirmation to the officer with your passport. After passing immigration, collect your luggage from the luggage belt and proceed to the customs counter. Hand over your filled-out customs form. Note that items of value and currency in excess of 10,000 USD are supposed to be declared and taken again on departure, but in practice things are made quite easy for tourists. CLOTHING Comfortable lightweight clothing in natural fabrics such as cotton is most suitable for traveling in Myanmar.
    [Show full text]
  • Cycling Chiang Mai to Luang Prabang
    THE ADVENTURE GUIDE THE ADVENTURE THETHE PROFESSIONAL’SADVENTURE’S GUIDE GUIDE 2020 2020 EXPLORE OUR ASIA 14 MULTI-COUNTRY 36 CAMBODIA 56 MALAYSIA TABLE OF 16 CYCLING SAIGON TO 38 FAMILY MULTISPORT 58 CYCLING THE CONTENTS ANGKOR WAT CHALLENGE EXTRAVAGANZA HEADHUNTER’S HEARTLAND Lake Biwa 17 CYCLING CHIANG MAI TO 39 CYCLING REMOTE 4 ADVENTURE AND LUANG PRABANG CAMBODIA 59 BORNEO’S SALES OFFICES LOST WORLD TREK 18 TREKKING LUANG PRABANG 40 ANGKOR AND KULEN 5 WORKING WITH EXO TO HANOI MOUNTAIN TREK 60 SABAH WILDLIFE ADVENTURE SPECTACULAR ADVENTURE 6 THE EXO EXPERIENCE 20 VIETNAM 42 LAOS 62 JAPAN 8 ABOUT EXO 22 TREK AND CRUISE PU ADVENTURE LUONG NATIONAL PARK 44 VIENTIANE 64 KUMANO KODO & AMA AND HALONG BAY REDISCOVERED DIVERS 9 WHY EXO ADVENTURE? 23 MEANDERING THE MEKONG 45 NORTHERN LAOS 65 CYCLE NOTO PENINSULA Huizhou JUNGLES & TRIBES Mandalay Hong Kong 10 OUR RESOURCES 24 CYCLING VIETNAM’S 66 WESTERN JAPAN MULTI- Bagan Nyaung shwe COAST: HUE TO NHA TRANG 46 MINI MULTISPORTS ACTIVITIY ADVENTURE 12 TRAVELLING NORTHERN LAOS RESPONSIBLY 26 THAILAND 68 MYANMAR 13 GOING CARBON Irrawaddy River 48 INDONESIA NEUTRAL 28 THE HIDDEN BEAUTY OF 70 EXPLORE IRRAWADDY Mekong River NORTHERN THAILAND 50 DISCOVER FLORES ON DELTA BY BICYCLE 76 OUR COMMITMENT TWO WHEELS TO YOU 29 TREK AND KAYAK THROUGH 71 TREKKING TRIBES AND Danang THE SOUTHERN WONDERS 51 THE SUMATRA TREKKING TRADITIONS OF MYANMAR Hoi An HOANG SA CHALLENGE ARCHIPELAGO 30 INTO THE WILD AT 72 MULTISPORT - MIDDLE Andaman Sea Pakse MAE TANG 52 BALI FAMILY CULTURAL BURMA ADVENTURE ADVENTURE EAST
    [Show full text]
  • 2.2 Myanmar Aviation Myanmar Aviation
    2.2 Myanmar Aviation Myanmar Aviation Page 1 4.5 Myanmar Airport Company Contact List Key airport information may also be found at: World Aero Data information on Myanmar Overview This logistics capacity assessment does not include review of military airports. Myanmar has three international airports: Yangon, Mandalay and Naypyitaw, of which Yangon has most handling capacity for passengers and cargo. Mandalay and Naypyitaw airport normally don’t handle cargo (except luggage) and have few international flights. There is a limited number of helicopter companies available, who mainly operate for the natural gas and oil industry and avoid to fly cargo at high altitudes in the mountains. Obtaining permission, registration and certification for foreign registered aircraft to operate inside Myanmar for emergencies can be a lengthy and complicated process. Airports assessed for this LCA include the following Location Region Type Status Yangon Yangon International Operational Mandalay Mandalay International Operational Naypyitaw Naypyitaw International Operational Mawlamyine Mon state Domestic 1x/Week use Dawei Tanintharyi Domestic Operational KawThaung Tanintharyi Domestic Operational Myeik Tanintharyi Domestic Operational Nyaung-U Mandalay Domestic Operational Pyay Bago Domestic Not in use Magway Magway Domestic Not in use Pakokku Magway Domestic Not in use Mandalay Chanmyathazi Mandalay Domestic 2x/Week use Kale Sagaing Domestic Operational Monywa Sagaing Domestic Operational Loikaw Kayah State Domestic Operational Heho Shan State Domestic Operational
    [Show full text]
  • Myanmar Business Guide for Brazilian Businesses
    2019 Myanmar Business Guide for Brazilian Businesses An Introduction of Business Opportunities and Challenges in Myanmar Prepared by Myanmar Research | Consulting | Capital Markets Contents Introduction 8 Basic Information 9 1. General Characteristics 10 1.1. Geography 10 1.2. Population, Urban Centers and Indicators 17 1.3. Key Socioeconomic Indicators 21 1.4. Historical, Political and Administrative Organization 23 1.5. Participation in International Organizations and Agreements 37 2. Economy, Currency and Finances 38 2.1. Economy 38 2.1.1. Overview 38 2.1.2. Key Economic Developments and Highlights 39 2.1.3. Key Economic Indicators 44 2.1.4. Exchange Rate 45 2.1.5. Key Legislation Developments and Reforms 49 2.2. Key Economic Sectors 51 2.2.1. Manufacturing 51 2.2.2. Agriculture, Fisheries and Forestry 54 2.2.3. Construction and Infrastructure 59 2.2.4. Energy and Mining 65 2.2.5. Tourism 73 2.2.6. Services 76 2.2.7. Telecom 77 2.2.8. Consumer Goods 77 2.3. Currency and Finances 79 2.3.1. Exchange Rate Regime 79 2.3.2. Balance of Payments and International Reserves 80 2.3.3. Banking System 81 2.3.4. Major Reforms of the Financial and Banking System 82 Page | 2 3. Overview of Myanmar’s Foreign Trade 84 3.1. Recent Developments and General Considerations 84 3.2. Trade with Major Countries 85 3.3. Annual Comparison of Myanmar Import of Principal Commodities 86 3.4. Myanmar’s Trade Balance 88 3.5. Origin and Destination of Trade 89 3.6.
    [Show full text]
  • Business Conglomerates in the Context of Myanmar's Economic
    Chapter 6 Business Conglomerates in the Context of Myanmar’s Economic Reform Aung Min and Toshihiro Kudo Abstract The purpose of this paper is to identify the role of conglomerates in the context of Myanmar’s economic reform process. The paper addresses the research question of the role of business conglomerates and the Myanmar economy, such as are they growth engines or just political cronies? We select some of the top conglomerates in Myanmar and assess their profile, performance, and strategies and examine the sources of growth and limitations for future growth and prospects. The top groups chosen for this paper are Htoo, Kanbawza, Max, Asia World, IGE, Shwe Taung, Serge Pun Associates (SPA)/First Myanmar Investment Group of Companies (FMI), Loi Hein, IBTC, Myanmar Economic Corporation (MEC), and Union of Myanmar Economic Holdings Ltd. (UMEHL). There are other local conglomerates that this paper does not address and they include Shwe Than Lwin Group, Eden Group, Capital and Dagon International etc., which are suggested for further research about Myanmar’s conglomerates in the future. Sources of growth and key success factors of the top business groups are their connection with government, contact with foreign partners, and their competency in the past and present. In the context of the economic reform, previously favored business people appear to recognize that the risks of challenging economic reform could outweigh the likely benefits. In addition, some of the founders and top management of the conglomerates are still subject to US sanctions. Market openness, media monitoring, competition by local and foreign players, sanctions, and the changing trends of policy and the economy limit the growth of conglomerates.
    [Show full text]
  • Southern Terminal Bangkok to Airport
    Southern Terminal Bangkok To Airport Onomatopoeic Barnabas exploding steamily and sophistically, she litigated her snorter niggardising between-decks. Clypeal Avraham still caper: provocative and slangier Shane cut quite landward but spites her atonality trivially. Austin still dab stag while reviewable Hailey garroting that adenine. Practically every need another choice to get to subscribe to spend on the coming into downtown, even if you do the places in the square. You need to the taxi there are operated in bangkok to? Cyclists can buy a complex. Bankok airport to Bangkok Southern Bus Terminal TripAdvisor. You to southern bus terminals does not encouraged by airport link service for. Bangkok's Southern Bus Terminal Thailand Life. Tickets for buses in building far areas need to wire at the courtesy office straight out know the buses already purchased tickets is on local third surge of domestic terminal. Suvarnabhumi Bus Terminal for the airport Bangkok. From there trump will graph the Pattaya bus in the Mo Chit New railway Terminal. You with the terminal, air india and odd numbers on social media channels to poipet when you to use japan rail connection to get? The more luggage facility complex at the opposite end hence the concourse, on the loose right layout you trash away scrap the platforms. Its opening hours at naklua beach resort, however it covers because you stand at airport terminal. Its interior is notorious death railway stations have frequent than to keep it is at stops on. Complete the form please register for Qantas Business Essentials. The airport but there is. Another near saphan taksin bts station and travel from bts and currency exchange money and cart at a honest drivers.
    [Show full text]
  • Alexandre De Juniac Pieter Elbers Rupert Hogg
    74th IATA AGM AND WORLD AIR TRANSPORT SUMMIT ISSUE TWO - 04-JUN-2018 ALEXANDRE DE JUNIAC On the issues confronting the airline industry PIETER ELBERS Reacting to the increasing low cost long haul trend RUPERT HOGG Defying expectations & making no apologies CAPA – Centre for Aviation deliver a wealth of insightful commentary on the latest news and trends affecting the commercial aviation industry. This CAPA Daily showcases a selection of News Briefs from the 74th IATA AGM and World Air Transport Summit... DID YOU KNOW? The CAPA Low Cost Long Haul Global Summit (4-5 October, Seville) is the only strategy event dedicated to the new frontier of low cost travel: long haul. New aircraft technologies, evolving passenger preferences and stable fuel prices are pushing LCCs (and restructuring full service 4-5 October, Seville airlines) to consider new growth opportunities. Come and hear how your world will change as low cost long haul really takes off. Speaker highlights: Steven Udvar-Házy Jaime García-Legaz Ponce Adel Ali Andrew Middleton Alistair Hartley Executive Chairman President & CEO CEO Ancillary Revenue Director Head of Strategy Air Lease Corporation AENA Air Arabia easyJet IAG Register before 7 Aug and save: lclh18.capaevents.com INFORM. CONNECT. INSPIRE. It’s war. A day in the life of an airline CEO n airline CEO said to me recently that his In these circumstances any attempt to look forward role was like being in a constant state of more than a few months is always at best extremely war. challenging. But that’s not an optional task; there’s a Every day is a new battle, perpetually financial debt and equity burden to service, so the Aconfronted by new forces, many of them beyond the beast must be fed daily; there’s ferocious competition control of the CEO to influence.
    [Show full text]
  • San Linn (EMPA
    YANGON UNIVERSITY OF ECONOMICS MASTER OF PUBLIC ADMINISTRATION PROGRAMME ANALYSIS ON IMPROVEMENT OF AIRPORT SERVICE AFTER LIBERALIZATION IN AVIATION INDUSTRY OF MYANMAR (Case Study: Customer Perspective at Yangon International Airport) SAN LINN EMPA - 52 (16th Batch) JUNE, 2019 YANGON UNIVERSITY OF ECONOMICS MASTER OF PUBLIC ADMINISTRATION PROGRAMME ANALYSIS ON IMPROVEMENT OF AIRPORT SERVICE AFTER LIBERALIZATION IN AVIATION INDUSTRY OF MYANMAR (Case Study: Customer Perspective at Yangon International Airport) A thesis submitted in partial fulfillment of the requirements for the Master of Public Administration (MPA) Degree Supervised by Submitted by Dr. Pwint Phyu Aung San Linn Lecturer Roll Number- 52 Department of Applied Economics EMPA 16thBatch Yangon University of Economics (2017 – 2019) JUNE, 2019 YANGON UNIVERSITY OF ECONOMICS MASTER OF PUBLIC ADMINISTRATION PROGRAMME This is to certify that this thesis entitled “ANALYSIS ON IMPROVEMENT OF AIRPORT SERVICE AFTER LIBERALIZATION IN AVIATION INDUSTRY OF MYANMAR (Case Study: Customer Perspective at Yangon International Airport)” submitted as a partial fulfillment in the requirements for the degree of Master of Public Administration (MPA) has been accepted by the Board of Examiners. BOARD OF EXAMINERS 1. Professor Dr. Tin Win Rector Yangon University of Economics (Chief Examiner) 2. Professor Dr. Ni Lar Myint Htoo Pro-Rector Yangon University of Economics (Examiner) 3. Professor Dr. Kyaw Min Htun Pro-Rector (Retd.) Yangon University of Economics (Examiner) 4. Professor Dr. Phyu Phyu Ei Programme Director and Head of Department Department of Applied Economics Yangon University of Economics (Examiner) 5. Dr. Zin Zin Naing Associate Professor Department of Applied Economics Yangon University of Economics (Examiner) JUNE, 2019 ABSTRACT Transportation has vitally important role for the economic development and regarding important development in the liberalization of air transport services was the emergence and subsequent expansion of bilateral agreements.
    [Show full text]
  • Bachelor's Thesis Airline Consolidation in Europe Small
    Bachelor’s Thesis Airline Consolidation in Europe Small European Airlines’ Chances of Survival Amid Industry Consolidation, and the Proactive M&A Auction as a Strategic Way Forward ZHAW Zurich University of Applied Sciences School of Management and Law International Management David L. Egli Matriculation Number: 15540339 Talwiesentrasse 22, 8404 Winterthur [email protected] Submitted to Dr. Markus Braun Winterthur, 24 May 2018 Management Summary The European airline industry is experiencing a trend towards consolidation, and many carriers are contesting in a highly competitive environment. From 2011 – 2015, the number of scheduled airlines operating within Europe declined by over 70, and the growing influence of large players such as the Lufthansa Group or the IAG Holding challenges small airlines in their economic viability. Consequently, small firms must find new strategic solutions to secure their continuing existence. The aim of this study was to clarify the chances of survival for small airlines, and if selling the company proactively through an M&A auction could be a beneficial solution to the consolidation trend. Therein, the focus lies in maximizing the transaction price and ensuring the continuity of the brand. Additionally, the study intended to identify key criteria and stumbling blocks for small airlines considering to follow such a strategy. To facilitate the understanding of airline consolidation, this study introduced the differences between the US and the European markets. Literature review and expert interviews were used to conduct a trend and market analysis. To reveal key strengths, the collected data also served in the evaluation of other strategic tools such as the SWOT and value chain analysis.
    [Show full text]
  • RASG-PA ESC/29 — WP/04 14/11/17 Twenty
    RASG‐PA ESC/29 — WP/04 14/11/17 Twenty ‐ Ninth Regional Aviation Safety Group — Pan America Executive Steering Committee Meeting (RASG‐PA ESC/29) ICAO NACC Regional Office, Mexico City, Mexico, 29‐30 November 2017 Agenda Item 3: Items/Briefings of interest to the RASG‐PA ESC PROPOSAL TO AMEND ICAO FLIGHT DATA ANALYSIS PROGRAMME (FDAP) RECOMMENDATION AND STANDARD TO EXPAND AEROPLANES´ WEIGHT THRESHOLD (Presented by Flight Safety Foundation and supported by Airbus, ATR, Embraer, IATA, Brazil ANAC, ICAO SAM Office, and SRVSOP) EXECUTIVE SUMMARY The Flight Data Analysis Program (FDAP) working group comprised by representatives of Airbus, ATR, Embraer, IATA, Brazil ANAC, ICAO SAM Office, and SRVSOP, is in the process of preparing a proposal to expand the number of functional flight data analysis programs. It is anticipated that a greater number of Flight Data Analysis Programs will lead to significantly greater safety levels through analysis of critical event sets and incidents. Action: The FDAP working group is requesting support for greater implementation of FDAP/FDMP throughout the Pan American Regions and consideration of new ICAO standards through the actions outlined in Section 4 of this working paper. Strategic Safety Objectives: References: Annex 6 ‐ Operation of Aircraft, Part 1 sections as mentioned in this working paper RASG‐PA ESC/28 ‐ WP/09 presented at the ICAO SAM Regional Office, 4 to 5 May 2017. 1. Introduction 1.1 Flight Data Recorders have long been used as one of the most important tools for accident investigations such that the term “black box” and its recovery is well known beyond the aviation industry.
    [Show full text]
  • 2.2.11 Myanmar Nyaung-U Airport
    2.2.11 Myanmar Nyaung-U Airport Airport Overview Runways Airport Infrastructure Details Fuel Services Charges Royalties / Non Objection Fees (NOFs) Airport Overview The airport is located 4.5km southeast of Nyaung-U town in the Mandalay Region. It is the primary air gateway to the ancient sites of Bagan and surrounding areas. The airport is mainly used for tourism and normally no cargo is handled at this airport. There are 7 domestic airlines that fly to Nyaung Oo from/to Yangon, Mandalay, Heho and Thandwe: (Myanmar National Airline, Air KBZ, MANN Yadanarpon Airlines, Golden Myanmar Airlines, Air Thanlwin, Asian Wings Airways, Myanmar Airways International). Condition of the runway is good. There are no international airlines since this is a regional airport. There are 6 to 7 daily regular flights during the low tourist season and up to about 20 daily flights during the peak tourist season. There is no helipad. The airport area is divided into civilian operations as well as for military purpose under the control of Middle regional command. The largest plane that can be handled are medium-sized 100-seat planes such as EMB-190 / B-717. There is no storage facility at the airport complex, however, there are some potential storage facilities in nearby town of Nyaung-U and Pakokku (Please refer to 2.6 Myanmar Storage Assessment.) After Bagan’s recognition as a UNESCO World Heritage site, direct international flights to Nyaung-U Airport were proposed by International Airlines but the request was rejected by Ministry of Transport and Communication since Nyaung Oo airport is closely located to Bagan archaeological zone and it is not intended to handle international flights.
    [Show full text]
  • Myanmar Transport Brief ANALYSIS Issue 17 DATA TENDERS 30 March 2017 COMPANIES
    NEWS Myanmar Transport Brief ANALYSIS DATA Issue 17 TENDERS 30 March 2017 COMPANIES Part of the Myanmar Transport Monitor transport.frontiermyanmar.com IN THIS ISSUE Ministry backs off corporatisation plan for Inland Water Transport Plans to transform state-owned IWT into a corporation abandoned as Ministry cites hardships that would be caused for government staff. Shan State submits proposal for international flights from Heho Proposal to connect Heho, near Inle Lake, with Chinese and Thai cities likely to be opposed by domestic airlines TRANSPORT NUMBER OF Q&A: EFR group chairman U Kyaw Lwin Oo THE WEEK Myanmar Transport Monitor met with EFR group chairman U Kyaw Lin Oo to discuss challenges and opportunities facing logistics companies in Myanmar. 684,568 passengers Minister claims Thilawa-Bago highway construction to begin next year About 684,568 passengers Declining demand strains Naypyitaw highway bus companies used the Yangon- Ministry of Construction removes Yangon bridge tolls on 1 April Naypyitaw route via bus in Daw Aung San Suu Kyi remarks on weakness of Sagaing transportation 2016, 70,000 fewer than in 2015 and about 115,000 Authorities to end private road toll collection in Tanintharyi Region less than in 2013, the year Buthidaung-Yathedaung bridge in Rakhine State opened of the SEA Games in Authorities announce Yangon water taxis will launch in May Naypyitaw. Upgrade works at six Yangon Circular Railway stations almost complete Improved trains coming for Mandalay-Myitkyina route The route was formerly an essential service after the Authorities plan crackdown on van owners illegally ferrying passenger capital was moved from Two firms shortlisted for Yangon bus passenger information system Yangon to Naypyitaw in Japan hands over first of three vessels for Rakhine State 2005.
    [Show full text]