Deloitte Australia Reconciliation Action Plan – Stretch May 2020 - May 2023 Deloitte Australia: Reconciliation Action Plan – Stretch | Contents

Contents

A note from Tom Imbesi, Chair, Deloitte Australia 02 A note from the Indigenous Leadership Group 03 of Partners at Deloitte Our vision for truth and reconciliation 04 How we will help 06 Special note from our artist 07 About Deloitte 08 Our RAP 10 Our journey 13 Our commitment 20 Relationships 22 Respect 26 Opportunities 29 Governance 32 Notes to our RAP and actions 33

KNOWLEDGE AND CULTURE Shantelle McCormack

An Aranda/Amatyerre artist, Worawa Aboriginal College. 01 Deloitte Australia: Reconciliation Action Plan – Stretch | A note from Tom Imbesi, Chair, Deloitte Australia Deloitte Australia: Reconciliation Action Plan – Stretch | A note from the Indigenous Leadership Group of Partners at Deloitte

As Chair of Deloitte Australia, I am proud Over the last three years, during the We, the Indigenous partners of Deloitte, The guiding wisdom for our strategy is the A note from to be the advocate on our firm executive period of our ‘Innovate’ RAP, we A note from were asked to prepare an Indigenous 2017 Uluru Statement from the Heart. This for Deloitte’s engagement with First deepened our existing relationships with strategy for our firm. This was a great was the outcome of an unprecedented Nations communities. First Nations organisations and nurtured the Indigenous honour and opportunity. On 29 June 2018, gathering of Indigenous Australians, which Tom Imbesi, some new friendships. We listened to we convened a gathering of internal and invited non-Indigenous Australians to In 2018, Deloitte Australia achieved a some hard truths from our Indigenous external Indigenous leaders to share some join us in a process of truth telling and Chair, breakthrough – and a completely new brothers and sisters while marking Leadership of our thinking with the firm and to discuss future-creation. We consider it a profound depth of engagement with First Nations important occasions such as National the way forward. The need for Indigenous document for our community and a clarion Deloitte Peoples – with the establishment of a Reconciliation Week, NAIDOC Week and Group of leadership of our Indigenous strategy call to all Australians. Deloitte Indigenous Leadership Group. Close the Gap Day. We have come some was apparent. Australia It comprises Deloitte Partners Rick Shaw, distance in the last three years – though, Partners Living up to the challenge of the Uluru Prof. Deen Sanders OAM and Angela by no means, have we come far enough. Deloitte’s recognition that its own Statement requires change in our nation Robinson. This passionate group has We are now ready to ‘stretch’ our at Deloitte Indigenous people can be the only and in our firm. Change is not just worked to help us develop a holistic commitment. Our CEO Richard Deutsch authentic leaders of this strategy fills our something to exercise in terms of services, Indigenous Strategy with a strong focus shares my explicit belief in the hearts with joy and optimism. All three of procurement and engagement. We intend on truth, authenticity and reconciliation. importance of reconciliation, which us Indigenous partners of Deloitte walk to contribute to the national debate, bring Their goal is to help and challenge us to remains a key focus area at Deloitte. in two worlds. For the first time in our alive our commitment to purpose and make Deloitte an undisputed leader in professional lives, we feel our Indigenous impact, and provide an opportunity for working towards reconciliation with In August 2018 and again in 2019, heritage is a gift. Deloitte to learn and change itself, so that Australia’s First Peoples. I attended the Garma festival Gulkula we can all walk together into Australia’s in East Arnhem Land where I was able We offer Deloitte the opportunity to future. This includes the way we assist They have already made a powerful to listen and take part in insightful partner with the Indigenous people of and support our clients to make changes impact on Deloitte Australia’s 10,000 discussions with people including Garma Australia. Deloitte asked us to be brave. themselves. Many of our clients and people. In October 2019, we were leader and host, Gullarrwuy Yunupingu, We have challenged ourselves, accordingly, competitors have endorsed the Uluru honoured to have Deen, a proud Worimi along with other prominent community to design a strategy that is commercially Statement from the Heart, and we are man, speak in language and perform a leaders such as Noel Pearson and exciting and culturally transforming. now building programs that will support moving Acknowledgement of Country Professor Marcia Langton. Each all of our clients to participate in the change at our firm’s State of the Nation, held at afternoon, as the sun lowered, the We have adopted truth telling and our nation needs. Sydney Town Hall and broadcast gathering moved to a large ground to working to a new future as central nationally. Deen explained that a properly enjoy traditional dancing and singing by elements of our commitment. For a firm “In 1967 we were counted, in 2017 we seek to conducted Acknowledgement of Country the Yolngu Peoples of the land on which like ours, truth is not just about how we be heard. We leave base camp and start our (or a formal Welcome by a Traditional we were meeting. On both occasions, my respond to our obligations in the public trek across this vast country. We invite you to Owner) was a grounding process. He said experiences at Garma were inspirational, sphere but also in the private sphere. walk with us in a movement of the Australian that we are all connected to the ancient enlightening and truly memorable. As one of the largest professional services people for a better future.” – Uluru statement land on which we stand; and that we have firms in the country, and the leading shared duties to the land and our future. Along with Deloitte colleagues, over professional services brand in the world, Yours sincerely, Deen invited every person at Deloitte to the past few years, I have developed a we commit to being truthful with ourselves walk with our Indigenous leaders, to have close working relationship with Worawa about the way we employ people, listen Prof. Deen Sanders OAM (RAP Chair), truthful conversations and to feel the College for Aboriginal and Torres Strait to our communities, work with clients and Rick Shaw and Angela Robinson heartbeat of the land. The event was Islander girls in years Seven to 10 who governments. Most importantly we commit (pictured left) all the more powerful because it come from remote and or disadvantaged to truth telling about our nation’s history symbolised the progress our firm has backgrounds. The remarkable artwork and the change needed, to allow us to walk made and is continuing to make on our featured in this report and titled forward together. reconciliation journey. Knowledge and Culture, was created by Shantelle McCormack, a 15-year-old That progress is documented in this, Worawa College student. Shantelle is a our third, (Stretch) Reconciliation Action proud Aranda/Amatyerre woman from Plan (RAP), which deliberately embeds Alice Springs in the Northern Territory. truth into our processes and dialogue of Her painting celebrates the idea that Reconciliation Australia. This is because knowledge and culture can be passed we acknowledge that we must hear and down to young people. To fully know the truth of the past before we can understand the importance of this, address it. we must continue to listen and educate ourselves about the cross-generational impact on Australia’s First Peoples through European settlement of this land.

We cannot change the past. But we must address it.

02 03 Deloitte Australia: Reconciliation Action Plan – Stretch | Our vision for truth and reconciliation Deloitte Australia: Reconciliation Action Plan – Stretch | Our vision for truth and reconciliation

We acknowledge that the way we did 3. Truth: Acknowledge the truth of things in the past, as a firm and as a privilege and the disempowerment The challenge ahead nation, has not worked and by not we facilitate. Accept the positive duty acknowledging our privilege and our of being a leading business and As stated, the challenge to the history, we continue the injustice into change the way we think and act nation and the firm is not only the future. as a firm. about recognition of rights, but also to help Indigenous Australians This challenge is not only about • Deloitte accepts the positive duty take their rightful place in Australia. recognition of rights, but also to help to help the nation achieve a shared Indigenous Australians take their rightful positive future. We commit to For the Nation, it is about place in Australia. making the change together through constitutional recognition and the empowerment and cultural allowing the First Nations people Australia’s First Peoples have set out in strengthening of our firm and people, of Australia to take responsibility the Uluru Statement how they want to through our policy engagements with for their own lives. Deloitte wants commune with all Australians to create government and our work with clients. to create a more inclusive and Our vision also a more prosperous Australia the future. In acknowledging the power of the Uluru Statement and adopting its • We believe the most powerful thing that benefits us all and redresses central truth we offer this Reconciliation we can do as a firm is bring a truthful the imbalance for Australia’s Action Plan as a Statement of Deloitte’s and respectful understanding of our First Peoples. Commitment to Truth and Reconciliation history and culture to all of our in Australia; and we set out a Vision to 10,000 people and supporting them For Deloitte, it is not only for truth and inform our Reconciliation Action Plan and to proudly engage in the cultural about supporting the realisation our engagement with the challenge of transformation of our nation, which of the nation’s social, economic building a better nation. We have will translate into the work they do and cultural potential but also identified four pillars to this vision: with clients. supporting our own Indigenous people as they unite their 4. Country: Acknowledge that professional lives with their reconciliation 1. Voice: Nothing about us without us Australia is an ancient country cultural heritage. and that its First Nations People • Listen to Indigenous voices in matters have a special bond to it, a unique The challenge for non-Indigenous There is no greater challenge, and opportunity, facing our nation of business and policy that impact knowledge of how to nurture and Australia is to accept First Nations Peoples’ right to a voice, their than the need to come to terms with the history and treatment Indigenous people. We commit to sustain its inhabitants, and a collaboration and connection with relationship of sovereignty with it. centrality and sovereignty and of Australia’s First Peoples; and to work together towards better community to shape and operationalise to re-empower them as leaders outcomes for descendants of the world’s oldest continuous culture. our Indigenous agenda. • Deloitte accepts the voices in the of our community and country. Uluru Statement asking us to 2. Treaty: Change the way we negotiate acknowledge that “our Aboriginal and We acknowledge we still have agreements and do business, and Torres Strait Islander tribes were the first much work ahead in educating our empower Indigenous communities sovereign Nations of the Australian people and our stakeholders about continent and its adjacent islands, and the history and treatment of • We will grow our Indigenous business possessed it under our own laws and Australia’s First Peoples, including through the empowering of our customs. This our ancestors did, about the truth of past and present community’s Indigenous businesses. according to the reckoning of our culture, policies that perpetuate old hurts We commit to, wherever appropriate from the Creation, according to the and disadvantage. and possible, partnering with common law from ‘time immemorial’, Indigenous business to build capability and according to science more than We acknowledge the 2017 Uluru in shared outcomes, as a priority over 60,000 years ago.” Statement from the Heart and its business benefits for the firm. We will call for the establishment of a First build a provision of offerings through • Deloitte accepts that the future Nations Voice in Australia’s a purpose built business unit within success of Australia (economically, Constitution. We further Deloitte that is focused on doing culturally and socially) relies on healing acknowledge the importance of business better for and with our relationship with First Nations Makarrata and listening regarding Indigenous communities. People and learning from them about the experiences of First Peoples as how to care for our country and integral to the achievement of any understand its unique place in the genuine reconciliation process. globe. We commit to ensuring Indigenous voices are heard on matters for the country and its people, so that we can come together to strengthen our unique Australian resilience, shared dedication and optimism.

04 05 Deloitte Australia: Reconciliation Action Plan – Stretch | How we will help Deloitte Australia: Reconciliation Action Plan – Stretch | Special note from our artist

Special note from our artist How we will help

The Uluru Statement from the Heart states that proportionally, Australia’s First Nations Peoples are the most incarcerated people on the planet and their children alienated from their families at unprecedented rates; and because of the structural nature of the problem, they feel powerless.

As part of our global firm’s WorldClass We are ready to take our commitment commitment to positively impact 50 to reconciliation to the next level and million lives by 2030 – including one this Stretch RAP articulates our million lives in Australia and its region three-year plan to embed and expand – we have chosen to work with a number our contribution. of organisations that explicitly focus on opportunity for Indigenous Australians with a focus on education, empowerment and community.

By building opportunity and empowerment with and for Indigenous “I warmly invite you to participate people, we believe incarceration levels can be reduced. (See case studies for in our reconciliation journey details of opportunities we are building). and to learn from the history “I am a proud Aranda/Amatyerre woman from The Uluru Statement from the Alice Springs, Northern Territory. My painting shows Heart states that with substantive and wisdom of those who have that knowledge and culture can be passed down to constitutional change and structural young people. Growing up with my Grandmother, who reform, our First Nations Peoples believe cared for these lands for more I call Mum, I’ve learned the patience and skill of dot their ancient sovereignty can shine painting. I then practised more art styles with Worawa through as a fuller expression of than 60,000 years. Deloitte and art teacher Steve who has collaborated on this piece. Australia’s nationhood. My Mum/Grandmother is the reason I paint. I’d like our people are proud to walk to dedicate this piece to her and to let her know how We believe we can assist in achieving much I love her. ” this fuller expression of nationhood by together with Australia’s First sharing our professional expertise to help build structured, economic and social Nations People.” Shantelle McCormack, impact capacity for First Nations An Aranda/Amatyerre artist, Worawa Aboriginal College. organisations as well as acting and Rob Hillard, advocating for change in our own Deloitte Chief Strategy and Innovation Officer, business and with our people and clients. Executive Sponsor, RAP

06 07 Deloitte Australia: Reconciliation Action Plan – Stretch | About Deloitte Deloitte Australia: Reconciliation Action Plan – Stretch | About Deloitte

Deloitte provides services to public and In 2014 and then again in 2016 Deloitte Deloitte Australia’s vision is to make an private clients spanning multiple industries. conducted a name analysis project to enduring economic, social and cultural With a globally connected network of understand the cultural diversity make-up impact that assists to position Australia member firms in more than 150 countries, of our firm. This helped us identify some for sustainable, future prosperity. Our our firm is made up of over 300,000 of our diversity strengths as well as areas international network of firms has defined professionals, all committed to excellence. for improvement. For example, we would our global purpose as being to make an Deloitte is recognised as the leading like to increase our number of senior impact that matters. We aim to shape professional services firm in the world. people who come from non- white the national agenda and to help our In Australia we have 10,000 employees Anglo-European backgrounds. clients tackle their most complex issues. (Partners and staff). Employment numbers This is only possible through a genuine at junior levels fluctuate continually based Our commitment to gender equity has commitment to diversity and inclusion, on the ebb and flow of business needs and led to Deloitte receiving the Workplace which is both the responsibility and conditions in different geographies. Three Gender Equality Agency (WGEA) Employer expectation of all leaders across our firm. of our partners identify proudly as First of Choice for Gender Equality for the last 15 Essential to our diversity and inclusion About Deloitte Nations people. During the past two years, years. To achieve this citation, Deloitte has commitment is our belief in the need for 18 of our people have identified themselves a range of policies, strategies and programs reconciliation with Australia’s First Peoples. to us as being First Nations people, some in place to drive greater gender equity for As one of Australia’s leading professional services firms, Deloitte Australia of whom were secondees who have both women and men. In 2018, our CEO As a proud employer of – and service provides audit, tax, consulting, economics, financial advisory, human capital, since completed their time with us. We Richard Deutsch committed to achieving provider to – First Nations Peoples and expect our overall number to increase 50/50 gender representation in the firm’s organisations, we commit to maintaining legal, operations, private clients, risk, strategy and technology services organically as our Indigenous Strategy is partnership and leadership teams by 2024. and striving to increase these connections through 10,000 people across the country in: Adelaide, Alice Springs, communicated and internally activated; this during the term of our third Reconciliation Brisbane, Canberra, Darwin, Hobart, Launceston, Melbourne, Perth, Sydney will encourage more of our existing people We also remain committed to eliminating Action Plan. As part of this commitment, and Western Sydney. We also have offices in Papua New Guinea and India. to share stories of pride and identity, the gender pay gap within our wider firm, we are striving to understand and building on our goal for Deloitte to become establishing gender targets and continuing celebrate our First Nations employees. an employer of choice among Aboriginal our support for people experiencing and Torres Strait Islander peoples. domestic and family abuse. In 2020, Deloitte was recognised internationally Deloitte brings leading edge capabilities for its role in inspiring change and and high-quality service to clients, accelerating progress for women in delivering insights to address their most the workplace. Presented in New York, complex business challenges. As a global the prestigious Catalyst award was in firm, we are committed to using our recognition of Deloitte Australia’s Inspiring capabilities to address social disadvantage Women initiative, which took a sustained, challenges. This includes the support strategic and scalable approach to drive of First Nations Peoples, through our the workplace culture to ensure gender WorldClass goal to help 50 million futures equality became the norm. Deloitte by 2030. submitted its fifth Australian Workplace Equality Index (AWEI), the national In Australia, we see that challenge in a benchmarking program for LGBTI inclusion. very practical way, informed by our own Deloitte has been a proud employer of Indigenous colleagues and communities. choice, since 2014. This highlights our level We are committed to delivering our work of commitment to LGBTIQ+ inclusion in our in a way that is culturally supportive to workplace and in society. both our First Nations clients, staff and community partners. We aim to capture this through actions in this RAP in order to have a baseline from which to increase employment opportunities for First As a global firm, we are committed to Nations Peoples in the future. We also aim to implement a system in which we can using our capabilities to address social reliably know those among our people who identify as being First Nations people. disadvantage challenges. We recognise the challenges in obtaining such data given individuals have every right to share as much or as little about their cultural backgrounds as they choose.

Deloitte Australia is diverse – culturally, ethnologically, generationally and geographically. Sixty per cent of our workforce are Millennials. We have offices in every state and territory around Australia and we attract professionals from a multitude of differing backgrounds, schools, universities and religions. 08 09 Deloitte Australia: Reconciliation Action Plan – Stretch | Our RAP Deloitte Australia: Reconciliation Action Plan – Stretch | Our RAP

Our third RAP builds on our first two RAPs On June 29, 2018, in Sydney, Deloitte to articulate our commitment in ways by Australia hosted an Indigenous Strategy Our RAP Working which we can measure and hold ourselves Workshop. This was a gathering of leaders Group leaders:​ to account on our progress. In addition both internal and external, Indigenous to our moral and ethical motivations and non-Indigenous, to discuss the way Tom Imbesi, Chair, for creating a RAP to contribute towards forward for the next stages of our firm’s Deloitte Australia, National Sponsor addressing the injustices of the past, we reconciliation journey – including the Rob Hillard, Chief Strategy believe reconciliation makes good business development of this third RAP. Gamilaroi and Innovation Officer, and economic sense. Deloitte Partner man Rick Shaw led the meeting. Also Executive Sponsor Juliet Bourke, who heads our Diversity and present were Deloitte partner and Worimi Inclusion practice says, “Deloitte’s research man Prof. Deen Sanders OAM as well Prof. Deen Sanders OAM, reveals that high-performing teams are both as Worimi woman and the Founder and Partner, Assurance & Advisory, RAP Working Group Chair and cognitively and demographically diverse.” Executive Director of Big River Consulting Indigenous Leadership Team We believe First Nations wisdom can help Josephine Cashman. Professor Marcia Our RAP Deloitte become a better performing Langton AM, anthropologist, geographer, Rick Shaw, Partner, Consulting, organisation. 2014 research conducted and Foundation Chair of Australian Sydney representative and Indigenous by Deloitte Access Economics for Indigenous Studies at the University of Leadership Team Reconciliation Australia found Australia’s Melbourne, was a guest speaker. Others As a key element of our Indigenous Strategy (which is aligned with our Angela Robinson, Partner, Deloitte Diversity and Inclusion Strategy), Deloitte Australia wishes to advance economy would be $24 billion better present included the Chair of Deloitte Digital, Melbourne representative off (in 2012/13 dollars) if Indigenous Australia, Tom Imbesi, Deloitte Partner and Indigenous Leadership Team significantly its commitment to reconciliation between First Nations Peoples Australians faced the same health and National Leader Diversity, Margaret and the general Australian community. and labour market outcomes as non- Dreyer, the (former) chair of Deloitte’s David Mansfield, Partner, Indigenous Australians. Our commitment RAP Working Group Dennis Goldner and Financial Advisory, Western is also aimed at helping to close the health Deloitte’s director Responsible Business Sydney representative and employment gap between Indigenous & The Deloitte Foundation, Gerry Wilde. Hawari Badri, Partner, Risk and non-Indigenous Australians. Advisory, Canberra representative Our RAP Working Group champions , Partner, Financial We offer this Reconciliation Action Plan the RAP internally. It comprises Deloitte Michael Kissane Advisory, Brisbane representative as an aspirational and logical extension of representatives from around the country our previous two RAPs – ‘Reflect’ (2014-16) and is chaired by Prof. Deen Sanders. Scott Dawkins, Principal, Tax, and ‘Innovate’ (2016-18). Both of those RAPs Our senior RAP champion is the Chair South Australia, Northern Territory, built on Deloitte’s longstanding history of Deloitte Australia, supported by the Tasmania (SANTAS representative) of engagement with organisations and core working group, which also includes Suzanne Archbold, Partner, Tax, communities working to achieve social local regional representatives to ensure South Australia, Northern Territory, and economic parity for Australia’s First a decentralised approach. Storytelling Tasmania (SANTAS representative) Peoples. Giving back to the communities and communication of our RAP is created in which we operate is central to Deloitte’s through the Responsible Business team Thomas Hodgkins, Partner, culture and identity. Our Reconciliation who have day-to-day responsibility for Tax, Perth representative Action Plan and our wider Indigenous the RAP and its implementation. Dr Sonya Voumard, strategy are a part of that. Senior Manager, Responsible Business Communications In October 2014, Deloitte Australia Gerry Wilde, Director, launched its first Reconciliation Action Plan Responsible Business from our Perth office. We launched our second ‘Innovate’ RAP Walking Together in Merril Skyring, Global Managing 2016 at Canberra’s Old Parliament House, Director, CoRe Procurement now the Museum of Democracy. Shehara Wijayapala, RAP Senior Project Manager, The development of our third RAP began Responsible Business in the welcome context of a threefold increase in Partner-level Indigenous Representative, Talent representation at Deloitte. This heralded the establishment of our first-ever Indigenous Leaders Group. It led to a deepening of interest in and knowledge of First Nations Peoples at Deloitte, including increased executive leadership engagement and several powerful listening This heralded the establishment sessions with First Nations leaders. of our first-ever Indigenous Leaders Group... (and) a deepening of the ‘Indigenous’ conversation at Deloitte.

10 11 Deloitte Australia: Reconciliation Action Plan – Stretch | Our RAP Deloitte Australia: Reconciliation Action Plan – Stretch | Our journey

As stated on Page 11, our RAP Working We were pleased to note the popularity At the end of August 2018, we held a Group is Chaired by Prof. Deen Sanders of events focused on Indigenous issues for dedicated ‘Listening Session’ in our Sydney OAM, and includes Consulting Partner, Rick our firm’s 2018 Impact Day on November office with representatives from many of Shaw and Deloitte Digital Partner, Angela 16 (our annual day of volunteering in the organisations listed above. It was here Robinson. All three of these members the community). Two Deloitte partners that we began to shift the conversation and identify as being First Nations People. were among 50 of our people booked in relationships from being ‘service oriented’ Our journey Deen is a Worimi man, Rick, a Gamilaroi for volunteer mentoring with AIME. This or transactional to being more focused man and Angela, a Trawlwoolway woman. reflected a big step up from the year on the importance of working together The following are case studies and vignettes of different events or before when only nine of our people to help First Nations organisations build As part of our growing approach and chose to spend their Impact Day at AIME. their structural capacity. Prof. Sanders developments on our reconciliation journey during the past three years. engagement with Indigenous matters This positive trend continued for 2019 referred to this as the opportunity for our we have also deepened our relationships Impact Day when more than 100 of our Indigenous contacts and us to “tap into with a diverse group of First Nations people participated in charity events the superpowers of Deloitte” together. More organisations. These include Koori Kulcha focused on First Nations Peoples. These listening sessions are planned for 2020. (National Reconciliation Week events included an Indigenous education strategy We will then review our learnings with at Deloitte featuring craft and cooking workshop for the Bawurra Foundation as a view to sharing them externally if and sessions), AIME Mentoring (Impact Day well as digital, database and procurement where appropriate. mentoring activities at AIME locations), assistance to Supply Nation. Muru Mittigar (Impact Day events), John Briggs Consultancy (in house Indigenous While we have progressed, we acknowledge cultural training sessions with John Briggs there have also been challenges. One of and collaboration on an online Indigenous the biggest challenges was getting our culture learning module), Worawa entire executive leadership to focus on Aboriginal College (pro bono financial reconciliation and our Indigenous Strategy services, gardening and cleaning works), as priorities in an environment of many the Noongar and Taungurung people. The competing priorities at our firm. This bonds we have formed with individuals was overcome by the enduring efforts from all of these organisations are strong, of our three Indigenous partners acting lasting and conducive to meaningful, frank in solidarity to argue their case with the exchanges. We continued to do a range strong support of our Chair Tom Imbesi of work with First Nations organisations and our Chief Strategy and Innovation in areas such as Native Title (developing Officer, Rob Hillard. It was supported by an access framework) and Indigenous feedback from our people, many of whom health and education. There is evidence, communicated to the CEO their belief in including through increased attendance at the importance of reconciliation. Thus, the events, that our people are becoming more Indigenous Strategy was discussed and confident about engaging with the stories agreed by our executive leadership in 2019. of culture as well as disadvantage and survival told by First Nations People.

As part of our growing approach and engagement with Indigenous matters we have also deepened our relationships with a diverse group of First Nations organisations.

12 13 Deloitte Australia: Reconciliation Action Plan – Stretch | Our journey Deloitte Australia: Reconciliation Action Plan – Stretch | Our journey

Co-creating opportunities with proud Cultural Aboriginal and Torres Strait Islander awareness tertiary students Deloitte Brisbane established an internship program sessions with specifically run for Indigenous students, one of the first of its kind in Australia. John Briggs In conjunction with the Oodgeroo unit of the Queensland University of Technology, we co-designed a pilot program enabling Aboriginal and Torres (John Briggs Consultancy) Strait Islander young people to gain career-forming professional experience, working with colleagues and clients at Deloitte. In January 2018, almost ten years Queensland University of Technology. In 2019, three students took part in this internship – students of Law and International Relations, Medicine and Psychology, all with the common aim of since the Rudd apology, there giving back to Indigenous communities through their work at Deloitte. Interns were many “Did you know?” developed a sense of belonging as a result of strong connections with other moments shared by Aboriginal team members. They also saw value in connecting with and being mentored facilitator, John Briggs at a lively by our Indigenous Partners. The program continues to serve as a valuable cultural awareness session attraction tool and pipeline into Vacationer and Graduate programs. held in the Deloitte Sydney A key learning was that recruitment and retention need different, though office by the Deloitte Sydney complimentary, strategies. For Indigenous people to be empowered to Reconciliation Action Plan team succeed at Deloitte, the firm needs to address structural issues including a shift towards being an employer with whom they feel their purpose led by Alistair Green. can be aligned. This may include career opportunities to work with Partners Allan Mills, India Hardy and Indigenous communities. Mark Pedley were among the 25 attendees along with Marketing, Communications and Business Development directors Rochelle Tognetti and Ben Findlay as well as Merrill Skyring, Robyn de Szoeke and senior representatives from the charity Climbing a hill together Dress for Success. The following quotes from senior Deloitte figures who attended the cultural awareness session with John with Miwatj Mala Briggs showed some of the progress we Aboriginal facilitator John Briggs leads a cultural awareness session at Deloitte. are making.

“I was drawn to this session for “I found this to be a confronting, valuable highlight and celebrate that culture many reasons including my own and highly educational session, providing and customs is an important step lack of education and understanding insights into how the various legal towards reconciliation.” of our Indigenous Australians’ milestones of the past 150-odd years Ben Findlay, history and culture. My two-year-old have informed our current relationship Head, Corporate Communications daughter was coming home from with Indigenous Australians. day care talking about “Yarning” circles, visits from Uncle Pat and “Imagine telling an Australian citizen that dreamtime stories and I was struck they could only have a job if they gave Deloitte Darwin delivered a We took the client through a journey up their language, all of their cultural by how limited my knowledge was “It is hard to imagine the Training Needs Assessment of ‘the hill we are all climbing’ to prompt and my responsibility to better traditions and all contact with their We took the rationale for what has, and their thinking. We helped the Board educate myself. family! It’s incredible today to think Workshop to the Miwatj Health continues to, happen to Indigenous members define their training needs that this was seen as appropriate policy Aboriginal Corporation (MHAC) client through “John navigated the discussion people in our country. John Briggs and preferences, identify required towards Aborigines under the Protection with enormous respect both for is a great Indigenous leader and to capture information on the knowledge levels, envision desired Exemption Act of 1944. Yet this was a journey of his culture and the diversity of provided the facts (not opinion) Board’s existing healthcare outcomes and possible individual just one example of how Indigenous training strategies. The results of the the audience. He kept the which created a really safe space knowledge, desired level of ‘the hill we are discussion evidence-based and Australians were treated as non-citizens workshop were distilled into a Board for us to talk about this topic. knowledge and preferred was inclusive of opinion and and social outcasts with no legal rights. training strategy for the organisation. Acknowledgement of Country is learning styles. all climbing’ experience. The content was, at “The discussion and debate in the an easy first step and something times, confronting but informative workshop gave me a fresh understanding that we can all start doing.” to prompt and thought provoking.” of why Acknowledgement of Country is so important: after the systematic Allan Mills, Rochelle Tognetti, their thinking. destruction of Aboriginal culture, Deloitte Partner Director Marketing, Communication language and customs over the and Business Development past century, every opportunity to

East Woody beach in Gove Peninsula, Australia. 14 15 Deloitte Australia: Reconciliation Action Plan – Stretch | Our journey DeloitteDeloitte Australia:Australia: ReconciliationReconciliation ActionAction PlanPlan –– StretchStretch || CaseOur journeystudies

“Their courage in Where Many “I had no “I am shocked sharing such secrets and experiences idea about to learn this is has opened the Rivers flow this history.” still going on.” door to greater understanding.”

Facing the past during NAIDOC week

Some of the women also spoke about The above quotes were some Ken Brown, a proud descendant of Indigenous Australia’s Gulidjan people and Many Rivers client. of the reactions from Deloitte turning points in their lives where they audience members at our had found the strength to move forward despite the trauma. Above all, the women’s In FY17, when Deloitte was Many Rivers provides financial and other Sydney office’s NAIDOC week message was one of strength, survival and looking for an additional national support to entrepreneurs and communities event on Tuesday 10 July, 2018 mutual support. community partner with whom in disadvantaged contexts who lack access at which 50 guests, some born to economic development through to work on giving back to the overseas, witnessed a special and After the event, Indigenous woman mainstream channels. It has a particular Deloitte is engaged in a ten-year pro community, we consciously deeply affecting discussion with a Jacqueline Gibbs, a Centre manager from focus on assisting communities in rural bono project to evaluate Many Rivers AIME Mentoring, provided the following focused on organisations regional and remote Australia. outcomes and impact on its client panel of four high-achieving First feedback by email to Deloitte: whose work helped Indigenous communities. Many Rivers’ inclusion Nations women. “The pleasure was truly mine to be able to communities. As a result, we Boosting our commitment to reconciliation, helps us deliver WorldClass, our global share some of my story with you all. It was a nearly half of Many Rivers clients are First organisation’s initiative to positively impact The panel of women – including some welcomed Many Rivers on board. members or descendants of the Stolen pretty powerful feeling sitting with the women Nations People. Working alongside its clients, 50 million futures by 2030. Left to right: Marie Barbaric (Koori Kulcha), Generations – spoke from the heart about I got to share the Panel with and sharing our Many Rivers has supported the creation or Jacqueline Gibbs (AIME Centre Manager), the intergenerational trauma and abuse stories with you all. I felt so much power in expansion of 2,032 businesses since FY18, Learn more about Many Rivers that room so thank you so much for coming Melanie Simon (Muru Mittigar) and Mi-Kaisha including 376 business in FY19. FY19 saw manyrivers.org.au caused by the dispossession through Masella (Aboriginal Singer). European settlement of Australia’s First and being part of the discussion, for listening the largest increase in the number of new Nations Peoples. to our stories.” businesses compared to any previous year.

Deloitte and Worawa Aboriginal College Kerry Neill’s Goombuckar Creations We maintain a close working relationship with Worawa Aboriginal Proud Gubbi Gubbi man Kerry Neill is among many College in Victoria, which provides a holistic education and Indigenous Australians whose lives have been helped boarding experience for young Aboriginal women in the middle by Many Rivers and Deloitte. years of schooling. Recovering from a low point in his life some years ago, Many Rivers enabled The artwork featured in this ‘Stretch’ RAP was created by Shantelle McCormack, Kerry access to a business loan, he says he would have had trouble getting a Worawa student and proud Aranda/Amatyerre woman from Alice Springs, from the bank. This enabled him to record a ‘How to Play the Didgeridoo’ CD, Northern Territory. In November 2017, Deloitte hosted Walking Together, an exhibition which was very successful. in conjunction with Worawa. This exclusive exhibition celebrated the diversity of Today, Kerry’s Indigenous cultural business Goombuckar Creations – Australia’s First Peoples taking visitors on a ‘journey’ across Indigenous Australia involving bush tucker, basket weaving, storytelling and dances, based in through established artists from Yuendumu, Milingimbi, Anangu Pitjantjatjara Queensland, on Australia’s Sunshine Coast, has 12 employees and turnover Yankunytjatjara (APY Lands), Mimili and Lockhart River. Many of the art works on Kerry Neill, proud Gubbi Gubbi man of hundreds of thousands of dollars per year. display were created by the students of Worawa Aboriginal College and their families and Many Rivers client. in remote communities across Australia. As Kerry says, “I think Many Rivers gives people an opportunity and a place to start without too many questions … without all the rigmarole of other lending On Impact Day 2018, 30 Deloitte people attended Worawa college to perform skilled bodies. Many Rivers is tailored more so to the grassroots people. They really and hands-on volunteering. Community work around the school and Dreaming do make an effort to build that relationship up and, not just hand cash out, Trail, supporting the art gallery with a business plan, development of the Worawa but to give people a hand up.” Professional Learning Institute and developing an IT strategy for the school were among initiatives progressed. This work continues on a number of fronts.

16 17 Deloitte Australia: Reconciliation Action Plan – Stretch | Our journey Deloitte Australia: Reconciliation Action Plan – Stretch | Our journey

Education for Indigenous students

We support two First From there, The Deloitte Foundation, Nations students through led by Dennis Goldner, continued the very generous support of scholarships at the University Yalari by not only sponsoring two of Melbourne’s Queen’s Indigenous children on boarding College. We also support one school scholarships but also hosting secondary student through corporate breakfasts, raising money Badu Island, Torres Strait Islands. Yalari, which educates and through beneficiary fundraising “We have had the courage to ask events and offering advice to Yalari Eric said, “By joining the Western empowers Indigenous children students and alumni. Deloitte staff Australia Police Force, I am now ourselves some tough questions as with scholarships and post- have also humbled us with their actively fulfilling a role in bridging the school opportunities. energy and generosity through a gap between Indigenous people and workplace giving program, donating law enforcement and giving back to a firm. We are now ready to advance In the 2019 winter edition of Yalari at Yalari fundraising dinners and my community. I could not have done News, the charity paid tribute to volunteering their time at events. this without my sponsor, The Deloitte our commitment to reconciliation Deloitte and the immediate past chair Foundation, through their immense of The Deloitte Foundation, Dennis The first of Deloitte’s sponsored generosity and belief in me.” Goldner, AM. “Yalari has been honoured students, Yalari Alumnus Eric Gibson with Australia’s First Peoples with a to enjoy a longstanding partnership with from Broome in WA, graduated The Deloitte Foundation currently international global financial services from Scotch College in Perth in 2016. sponsor Moigida Loban, a Year 9 determined emphasis on truth and company Deloitte, going back to the Today he is nearing completion of a Anglican Church Grammar School early days of Yalari when they assisted cadetship with the Western Australia student. Moi is from Badu Island in authenticity. Our goal is for Deloitte with pro bono auditing work.” Police Force and will soon become a the Torres Strait and his favourite fully sworn police officer. subject at school is Japanese. to become an undisputed leader in helping Indigenous Australians take In 2018, we consumed close Indigenous to one million cups of it across their rightful place in the future of our internal and client floors NRL Champ nationally. “Coffee is embedded Australia. We warmly invite everyone in our culture at Deloitte,” helps Deloitte according to Robyn de Szoeke, from Deloitte Australia to join us on our National Director Client & coffee pack a Workplace Experience. It’s a this journey.” passion shared by NRL rugby positive punch great, the former Parramatta Left to right: Tiffany Lees, Robyn De Szoeke, Prof. Deen Sanders OAM, Eel and proud Yuin man Steve Steve Ella (Zip Ella), Chelsea Hine (BrewHub), Deloitte Partner, RAP (TaRAP) Working Group Chair Ella, for whom Deloitte recently Shehara Wijayapala. became a corporate coffee client.

In 2013, Steve set up Zip Ella, a Supply Nation Zip Ella’s blend names all represent coffee company through which he now sells places of significant cultural importance his personally selected blends. Zip Ella is a and meaning to Steve – Yarra, Summercloud, unique brand with an emphasis on Steve’s Jervis, and Little Bay. They are roasted by Indigenous origins, sporting career and 7 Mile Coffee Roasters and distributed to social leadership. During his Rugby League offices around Australia by Deloitte’s coffee career, Steve played for the Parramatta Eels partner BrewHub. for 12 years, represented Australia from “When BrewHub presented us with an 1982 to 1985 and was the year 2000 recipient opportunity to buy quality coffee that supported of the Prime Minister’s Sports Medal. Supply Nation, it was a no-brainer,” explains Steve has dedicated much of his post-rugby Robyn de Szoeke. life to providing drug and alcohol treatment, Our Sydney coffee ambassador, Nick Clancy, support and expert advice to Indigenous sampled Zip Ella’s offerings and was suitably people. He holds a Master of Philosophy impressed. The decision was then made to and Graduate Diploma in Indigenous Health commit Deloitte’s $250k annual coffee spend Promotion from the University of Sydney. to Zip Ella, also resulting in a positive social His coffee brand builds further on his impact for Indigenous communities. commitment to Indigenous communities.

18 19 Deloitte Australia: Reconciliation Action Plan – Stretch | Our commitment Deloitte Australia: Reconciliation Action Plan – Stretch | Our commitment

Enable Indigenous We will ensure Indigenous voices are voices to be heard heard in matters of business and policy that Our 1 impact Indigenous people. We commit to collaboration and connection with community to shape and operationalise our Indigenous Our commitment approach agenda. We commit to retaining a listening and learning mindset. This is because we We are committed to implementing substantial change within our firm understand that genuine reconciliation Making an cannot be progressed without awareness and in the way we engage with our people, our clients and our communities. impact we can of what has gone before.

be proud of will Grow our Indigenous We will grow our Indigenous business require us to business through the empowerment of our community’s Indigenous businesses. connect deeply 2 We commit to, wherever appropriate and with Indigenous possible, partnering with Indigenous business to build capability in shared outcomes, as a Communities and priority over business benefits for the firm. We will build a provision of offerings within engage the whole Deloitte that is focused on doing business of Deloitte in better for and with Indigenous communities (Indigenous Services Group). this conversation. Acknowledge the We will acknowledge the ancient ancient sovereignty sovereignty and special relationship to country of our First Nations People. We and special relationship 3 commit to listening and engaging with them to country on matters of care for country, including climate change, nature and environment, land management and opportunity.

Make the change We believe that through these commitments together we become a stronger firm within a stronger country supported by a stronger community. 4 Deloitte accepts the positive duty to help the nation achieve that shared positive future. We commit to making the change together through the empowerment and cultural strengthening of our firm and people, through our policy engagements with government and our work with clients.

20 21 Deloitte Australia: Reconciliation Action Plan – Stretch | Relationships Deloitte Australia: Reconciliation Action Plan – Stretch | Relationships

Building strong relationships between Aboriginal and Torres Strait Islander Peoples and other Australians is a priority at Deloitte for both business and ethical reasons. The firm acknowledges that a diverse and inclusive workplace culture along with procurement policies inclusive of Indigenous businesses are essential for innovation and for new approaches to solving clients’ and our own challenges.

For example, First Nations people’s Our ethical commitment to building knowledge of the lands on which we live strong relationships is based on our and work will be vital in working to address recognition of the Uluru Statement from climate change and the devastating impact the Heart and our belief in the importance of bushfires and other environmental of working to deploy our business skills disasters. Only through strong relationships and resources to help close the economic can we connect people, share experiences, and social gap between Indigenous and ensure governance, communication, non-Indigenous Australians. engagement and genuine partnerships.

Relationships

Action Deliverable Timeline Responsibility Relationships 1. Establish and • Regularly meet with local First Nations Quarterly Lead: RAP Working Group Chair maintain mutually stakeholders and organisations to continuously from May Support: Indigenous Leadership beneficial improve guiding principles for engagement. 2020-23 Team, Indigenous Services Group relationships with Aboriginal and • Review, update and implement an engagement May 2020 Lead: RAP Working Group Chair Torres Strait Islander plan to work with First Nations stakeholders. stakeholders and Support: Senior Manager organisations. Responsible Business  Communications, Indigenous Services Group  • Establish and maintain three formal two-way December Lead: RAP Working Group Chair partnerships with First Nations businesses, 2021 Support: RAP Working Group communities or organisations. Local Representatives, Indigenous Services Group, Deloitte Australia

• Establish a dedicated Indigenous Services May 2023 Lead: RAP Working Group Chair Group led by an Indigenous Partner to support Support: Indigenous the formalising of relationships across external Leadership Team Rochelle Tipiloura partners and services for communities.

2. Build relationships • Circulate Reconciliation Australia’s NRW May Lead: RAP Senior Project Manager Wadeye, Northern Territory through celebrating resources and reconciliation materials (2020-23) Support: Senior Manager A student of Worawa Aboriginal College National to all staff. Responsible Business Reconciliation Communications Week (NRW). • RAP Working Group members to participate 27 May- Lead: RAP Working Group Local in five external NRW events. 3 June Representatives (2020-23) Support: RAP Senior Project Manager, Senior Manager Responsible Business Communications

• Encourage and support staff and senior leaders 27 May- Lead: RAP Working Group Chair to participate in five external events to recognise 3 June Support: RAP Working Group Local and celebrate NRW. (2020-23) Representatives

• Organise five internal NRW events, including 27 May- Lead: Talent representative at least one organisation-wide NRW event, 3 June Support: RAP Working Group each year. (2020-23) members

• Register all our NRW events on Reconciliation 27 May- Talent representative Australia’s NRW website. 3 June (2020-23) 22 23 Deloitte Australia: Reconciliation Action Plan – Stretch | Relationships Deloitte Australia: Reconciliation Action Plan – Stretch | Relationships

Relationships Relationships

Action Deliverable Timeline Responsibility Action Deliverable Timeline Responsibility

3. Promote • Support Reconciliation Australia and/or state/ May 2023 Lead: RAP Working Group Chair 4. Promote positive race • Continuously improve HR policies and May and Lead: Talent representative reconciliation territory based reconciliation councils by Support: RAP Working Group relations through procedures concerned with anti-discrimination. September Support: Indigenous Services Group through our sphere providing at least two Deloitte representatives Local Representatives, Indigenous anti- discrimination (2020-23) of influence. overall. These representatives to meet with Services Group strategies. Reconciliation Australia within three months of • Engage with First Nations staff and/or April 2021 Lead: RAP Working Group Chair, this document being ratified to discuss and agree Aboriginal and Torres Strait Islander Support: Talent representative, on how they can participate and provide support. advisors to continuously improve our Indigenous Leadership Team anti-discrimination policy. • Communicate our commitment to May 2021 Lead: RAP Working Group Chair reconciliation publicly. Support: Indigenous Services • Implement and communicate an July 2021 Lead: Talent representative Group, Senior Manager Responsible anti-discrimination policy for our organisation. Support: RAP Working Group Business Communications Chair, RAP Working Group Senior Project Manager, Senior • Implement strategies to positively May 2021 Lead: RAP Working Group Chair Manager Responsible Business influence our external stakeholders Support: Indigenous Services Communications to drive reconciliation outcomes. Group, Senior Manager Responsible Business Communications • Provide ongoing education opportunities December Lead: Talent representative for senior leaders and managers on the 2021 Support: RAP Working Group • Collaborate with three RAP and other May 2023 Lead: RAP Working Group Chair effects of racism. Chair, RAP Working Group like-minded organisations to implement Support: Indigenous Services Group Senior Project Manager, Senior ways to advance reconciliations. Manager Responsible Business Communications • Provide opportunities for all staff to participate May 2023 Lead: RAP Working Group Senior in learning, volunteer or participate through pro Project Manager • Senior leaders to support publicly May 2022 Lead: RAP Working Group Chair bono work or secondment with organisations anti-discrimination campaigns, initiatives Support: Indigenous Leadership Support: Indigenous Services or stances against racism. that promote awareness of reconciliation. Group, Talent representative Team, Deloitte Australia Executive, Deloitte Australia Board • Initiate discussions about our reconciliation December Lead: Indigenous Services Group 5. Further promulgate • Listen to Indigenous voices internally and September Lead: RAP Working journey during face to face consultations 2021 Support: RAP Working Group Chair with external stakeholders including clients, The Uluru Statement externally on matters of business and policy 2020 Group Chair community partners, business and educational from the Heart and that impact Indigenous people to ensure there Support: Indigenous organisations to share stories of our journey its intent by ensuring is appropriate Indigenous representation in Leadership Team and to promote Deloitte’s commitment Indigenous voices are CEO communications regarding (but not limited where appropriate. embedded into our to) Australia Day and Deloitte’s climate change firm culture and our policy stance. business. • Engage Corporate clients in dialogue about May 2023 Lead: Indigenous Services Group First Nations Leadership and reconciliation. Support: RAP Working Group 6. Establish a • Create a database of Indigenous-related June 2021 Lead: RAP Working Develop and deliver a business case to feature Chair, Lead Partners for Australian governance Deloitte work and opportunities to ensure Group Chair reconciliation content in Deloitte sponsored Businesses framework for cross firm learning and measured impact. events including the annual series of Australian Support: Deloitte Executive projects and and Board Financial Review summits and Deloitte opportunities with economic briefings. impact on Indigenous • Conduct 25 dedicated Leadership dialogues and May 2023 communities that meetings between Indigenous Leadership of ensures Indigenous Deloitte and targeted Corporate Leadership in Leadership Team are Australia to share learnings, ideas and discuss involved on matters ways of working jointly to advance reconciliation. of sensitivity and significance. • Provide corporate clients with workshop December Lead: Indigenous Services Group facilitation and support to connect into First 2021 Support: RAP Working Group Chair 7. Encourage a • Establish partnerships with Indigenous May 2021 Lead: RAP Working Group Chair Nations organisations and communities. deepening of organisations to drive policy outcomes called Support: Indigenous relationships for in the Uluru Statement from the Heart. Leadership Team • Roll out a communications strategy to the December Lead: RAP Working Group Chair with Indigenous 10,000 people of Deloitte that builds empathy 2021 Support: Senior Manager communities • Provide support for Indigenous employees to May 2021 Lead: RAP Working Group Chair and compassion, nurturing a desire to do more Responsible Business and strengthen connect with Country by working with them and through an understanding of the truth. It will connection for Support: Indigenous Communications devising visits to or learnings about their Country Leadership Team involve a range of strategies and activities, Indigenous staff as appropriate for each individual. including a dedicated internal website, an with their Country. external client pack, all-staff training and • Develop, implement and communicate an May 2021 Lead: RAP Working Group Chair targeted events. Indigenous cultural leave policy. Support: Indigenous Leadership Team, Talent representative

• Educate staff about Land Council obligations, May 2021 Lead: RAP Working Group Chair providing necessary support to fulfil them and Support: Indigenous highlight their importance. Leadership Team

24 25 Deloitte Australia: Reconciliation Action Plan – Stretch | Respect Deloitte Australia: Reconciliation Action Plan – Stretch | Respect

Deloitte’s longstanding history of working with Aboriginal and Torres Strait Islander communities has ingrained in our organisation first-hand experience of First Peoples’ cultures, lands, histories and issues of rights.

These in turn are necessary to inform the of this continent were not terra nullius ongoing work we do with Aboriginal and was cause for pride and celebration for Torres Strait Islander clients with whom we Indigenous Australians whose culture, actively seek to understand what it means history and traditions have existed for to walk in two worlds. We recognise that more than 60,000 years. the 1992 Mabo decision that the lands

Respect Respect

Action Deliverable Timeline Responsibility

8. Increase • Conduct a review of cultural learning needs December Lead: Talent representative understanding, within our organisation. 2020 Support: RAP Working Group Chair, value and RAP Working Group Senior recognition Project Manager of Aboriginal and Torres • Consult local Traditional Owners and/or First October Lead: RAP Working Group Chair Strait Islander Nations advisors on the implementation of a 2020 Support: RAP Working Group cultures, cultural learning strategy. histories, Senior Project Manager, knowledge and Talent representative rights through • Evolve, implement and communicate the cultural Lead: RAP Working Group Senior cultural learning. November learning strategy for our staff. 2020 Project Manager Support: RAP Working Group Chair, Talent representative, Senior Manager Responsible Business Communications

• Create and roll out an online cultural competency May Lead: RAP Working Group Senior learning module in collaboration with a First 2020 Project Manager Nations business and launch to all staff. Support: RAP Working Group Chair, Senior Manager Responsible Business Communications, Talent representative

• Continue to review and further embed March, July, Lead: RAP Working Group Senior Indigenous cultural awareness throughout the November, Project Manager firm including through the distribution of a February Support: RAP Working Group curated, multimedia Indigenous cultural learning (2020-2023) Chair, Senior Manager Responsible experience as part of our firm’s official best Business Communications, practice learning platform. Talent representative Paris Carpio • Commit all RAP Working Group members, May 2020 Lead: RAP Working Group Chair

HR managers, senior executive group and all Support: RAP Working Group Perth, Western Australia new staff to undertake formal and structured Senior Project Manager, A student of Worawa Aboriginal College cultural learning. Talent representative, Senior Manager Responsible Business Communications

• 50% of all staff to undertake online May 2023 Lead: RAP Working Group Senior cultural learning. Project Manager • 10% of staff to undertake face-to-face Support: RAP Working Group Chair, cultural learning. Talent representative • 50 staff to undertake cultural immersion activities.

• Ensure three senior leaders are given the September Lead: RAP Working Group Chair opportunity to attend Garma festival each year. (2020-2023) Support: Indigenous Leadership Team, RAP Working Group Senior Project Manager

26 27 Deloitte Australia: Reconciliation Action Plan – Stretch | Respect Deloitte Australia: Reconciliation Action Plan – Stretch | Opportunities

Respect

Action Deliverable Timeline Responsibility

9. Demonstrate • Increase staff's awareness and deepen their May Lead: Talent representative respect to understanding of the purpose and significance (2020-2023) Support: RAP Working Group Aboriginal and behind cultural protocols, including a specific Senior Project Manager, Torres Strait focus on the special importance of Country to Senior Manager Responsible Islander peoples Aboriginal and Torres Strait Islander peoples. Business Communications by observing cultural • Implement and communicate a cultural protocol May 2020 Lead: RAP Working Group Senior protocols. document (tailored for all local communities we Project Manager operate in), including protocols for Welcome to Support: Senior Manager, Responsible Country and Acknowledgement of Country. Business Communications

• Invite a local Traditional Owner or Custodian May, October Lead: Talent representative to provide a Welcome to Country or other (2020-23) Support: RAP Working Group Chair, appropriate cultural protocol at two significant Senior Manager Responsible events each year, including Deloitte Australia’s Business Communications firm-wideState of the Nation.

• Include an Acknowledgement of Country or other May 2020 Lead: RAP Senior Project Manager appropriate protocols at the commencement of Support: RAP Working Group important meetings. Geographic Leaders

• Staff and senior leaders provide an May 2020 Lead: RAP Senior Project Manager Acknowledgement of Country or other Support: RAP Working Group appropriate protocols at all public events. Geographic Leaders

• Display 12 Acknowledgment of Country plaques May 2020 RAP Working Group Senior in our office/s or on our buildings. Project Manager

10. Engage with • RAP Working Group to participate in an external First week in Lead: RAP Senior Project Manager Aboriginal NAIDOC Week event. July, (2020-23) Support: RAP Working Group and Torres Geographic Leaders Strait Islander cultures and • Review HR policies and procedures to remove June 2020 Talent representative histories by barriers to staff participating in NAIDOC Week. celebrating NAIDOC Week. • Support all staff to participate in one of a total First week in Lead: RAP Senior Project Manager of 10 NAIDOC Week events in their respective July, (2020-23) Support: RAP Working Group local areas. Geographic Leaders

• In consultation with First Nations First week in Lead: RAP Working Group Chair stakeholders, support 2 external NAIDOC July, (2020-23) Support: RAP Working Group Week events each year. Geographic Leader and Indigenous Leadership Team

11. Further support • Develop and implement a cultural mentoring December Lead: Talent representative a culturally safe program for First Nations staff and managers. 2021 Support: RAP Working Group environment Senior Project Manager, Indigenous through the Services Group development Marianna Gurriwiwi of dedicated • Conduct a series of discussions/Q&A sessions in December Lead: RAP Working Group Chair internal which Indigenous partners and other Indigenous 2021 information Support: Indigenous Leadership Galiwinku, Elcho Island Northern Territory staff may share their first-hand knowledge Team, Talent representative programs. and stories with Deloitte people to promote A student of Worawa Aboriginal College understanding and knowledge about Indigenous histories and cultures.

12. Teach the • Our Indigenous leaders will formally meet with September Lead: RAP Working Group Chair people of Indigenous communities four times each year (2020-2023) Support: Indigenous Deloitte and our and will visit the Indigenous communities of Leadership Team stakeholders every city in which Deloitte Australia has an the wisdom and office, to listen and help shape our actions necessity of The with this input. Uluru Statement from the Heart • Build partnerships with 10 external First Nations May 2023 Lead: RAP Working Group Chair through the four organisations to engage in capability building Support: Indigenous pillars of Voice, of those groups and of ourselves through Leadership Team Treaty, Truth collaboration and partnership. and Country. • Develop and release publicly a Deloitte-specific May 2022 Lead: RAP Working Group Chair written response to the Uluru Statement from Support: Indigenous the Heart. Leadership Team

28 29 Deloitte Australia: Reconciliation Action Plan – Stretch | Opportunities Deloitte Australia: Reconciliation Action Plan – Stretch | Opportunities

Deloitte’s global purpose is to make an impact that matters. Through our global Opportunities WorldClass initiative we aim to help 50 million futures by 2030. In Australia, the fulfilment Action Deliverable Timeline Responsibility of our purpose, and our WorldClass goal, includes working towards reconciliation with 14. Increase • Develop and implement a First Nations June 2021 Managing Director CoRe Australia’s First Nations People to help bridge the economic and social gap that exists Aboriginal procurement strategy. Global Procurement and Torres between Indigenous and non-Indigenous Australians. • Maintain Supply Nation membership. May (2020-23) Lead: Managing Director CoRe Strait Islander Global Procurement supplier diversity Support: RAP Working Group This includes seeking to provide It also includes procuring goods and to support Senior Project Manager employment opportunities for Indigenous services from Indigenous-owned improved • Develop and communicate opportunities for December 2020 Managing Director CoRe economic graduates, ensuring best-practice businesses to increase their participation procurement of goods and services from First Global Procurement and social professional development practices in the economy and further their Nations businesses to staff. outcomes. to set them up for success and retention. opportunities for success. • Review and update procurement practices to July 2021 Managing Director CoRe remove barriers to procuring goods and services Global Procurement from First Nations businesses. • Maintain commercial relationships with May 2023 Lead: Managing Director CoRe Opportunities five Aboriginal and/or Torres Strait Global Procurement Islander businesses. Support: RAP Working Group Action Deliverable Timeline Responsibility Senior Project Manager, RAP 13. Improve • Engage with First Nations staff to consult on July 2020 Lead: Talent representative Working Group Geographic Leaders, Indigenous Services Group employment our recruitment, retention and professional Support: RAP Working Group Chair, outcomes by development strategy. Indigenous Services Group • Achieve at least $250,000 annual procurement May 2023 Managing Director CoRe increasing from First Nations businesses. Global Procurement Aboriginal • Substantially build on our First Nations October 2020 Lead: Talent representative and Torres recruitment, retention and professional Support: RAP Working Group Chair, • Train all relevant staff in contracting First Nations December 2022 Lead: Managing Director CoRe Strait Islander development strategy, which was piloted at Indigenous Services Group businesses through Supply Nation Global Procurement Opportunities recruitment, Deloitte Brisbane’s office through our Indigenous or an equivalent organisation. Support: Indigenous retention and Internship Program that was co-developed with Services Group professional QUT’s Oodgeroo Unit. The success and learnings development. from that program will form the basis for the 15. Further support • Implement First Nations employment December 2022 Lead: Talent representative next iteration of the employment strategy, which recruitment pathways (e.g. traineeships or internships Support: RAP Working Group Chair, we plan to roll out nationally. and retention [two programs] per year). RAP Working Group Senior Project of Aboriginal • Advertise job vacancies to effectively reach First July (2020-23) Lead: Talent representative • Support at least two scholarships for First May (2020-23) Manager, Deloitte Australia Board and Torres Nations students per year. Nations stakeholders and review process. Support: RAP Working Group Chair, Strait Islander Indigenous Services Group staff. • Investigate opportunities to increase Aboriginal December 2022 and/or Torres Strait Islander representation on • Review HR and recruitment procedures and August 2020 Lead: Talent representative our Board. The Indigenous Leaders Group will policies to remove barriers to First Nations Support: RAP Working Group Chair, approach the firm executive to discuss. participation in our workplace. Indigenous Services Group 16. Seek input • Establish strategic priority matrix that allows June 2021 Lead: RAP Working Group Chair • First Nations employees to be supported to take December 2021 Lead: RAP Working Group Chair from Aboriginal firm to identify strategic or sensitive Support: Indigenous Leadership and Torres opportunities and projects for clients that on management and senior level positions. Support: Indigenous Services Team Lead: RAP Working Group Strait Islander have impact on Indigenous communities in Group, Talent representative Chair Support: Indigenous communities order to better serve the outcomes Indigenous Leadership Team • Increase First Nations FTE employment May 2023 Lead: Talent representative (clients) as to Australians want and maintain focus on what their specific matters to Indigenous people. from 0.03% (3) to a more representative Support: RAP Working Group Chair, needs and level of 0.3% (30). Indigenous Services Group • Indigenous Partners to be identified as lead or June 2021 wants to co-lead on identified projects and Indigenous • Increase the frequency and breadth of May 2021 Lead: Talent representative ensure projects Business Unit Services Group activated. communications to welcome our staff to Support: RAP Working Group Chair, deliver tailored self-identify as Aboriginal and/or Torres Indigenous Services Group solutions. Strait Islander. • Recruit a First Nations recruitment manager. October 2022 Lead: Talent representative • Recruit a First Nations RAP manager. November 2022 Support: Indigenous Services • Implement a First Nations professional May 2023 Group, RAP Working Group Chair mentoring network.

30 31 Deloitte Australia: Reconciliation Action Plan – Stretch | Governance Deloitte Australia: Reconciliation Action Plan – Stretch | Governance

Governance

Action Deliverable Timeline Responsibility 17. Establish and • Maintain First Nations representation May (2020-23) RAP Working Group Chair maintain an on the RAP Working Group. effective RAP Working group • Apply a Terms of Reference for the RAP February 2021 Lead: RAP Working Group Senior (RWG) to drive Working Group. Project Manager governance of the R AP. Support: RAP Working Group Chair • Meet at least four times per year to drive and Every 2 months, Lead: RAP Working Group Chair monitor RAP implementation. May (2020-23) Support: RAP Working Group Senior Project Manager • At least twice each year, invite Indigenous May (2020-23) Lead: RAP Working Group Chair members of our communities to a conversation Support: Indigenous with the Indigenous Leadership Team and / or Leadership Team RAP Working Group members in order to keep open lines of feedback and diversity of ideas. 18. Provide • Embed resource needs for RAP implementation. December 2021 Lead: RAP Working Group Chair appropriate Support: RAP Working Group support for members, RAP Working Group Governance effective Senior Project Manager, Indigenous implementation Services Group of RAP commitments. • Embed key RAP actions in performance December 2022 Lead: RAP Working Group Chair expectations of senior management and all staff. Support: Indigenous Services Group

• Embed appropriate systems and capability to December 2020 Lead: RAP Working Group Chair track, measure and report on RAP commitments. Support: Indigenous Services Group, RAP Working Group Senior Project Manager • Maintain an internal RAP Champion from January 2021 Lead: RAP Working Group Chair senior management. Support: Indigenous Services Group, Deloitte Executive • Include our RAP as a standing agenda item December 2020 Lead: RAP Working Group at senior management meetings. Support: Indigenous Services Group, Deloitte Executive

Michelle Mosquito

Halls Creek, Western Australia A student of Worawa Aboriginal College

(We will) invite Indigenous members of our communities to a conversation with the Indigenous Leadership Team and / or RAP Working Group members in order to keep open lines of feedback and diversity of ideas.

32 33 Deloitte Australia: Reconciliation Action Plan – Stretch | Governance Deloitte Australia: Reconciliation Action Plan – Stretch | Notes to our RAP and Actions

Notes to our RAP and actions

Terminology Our workforce and cultural difference Governance Deloitte operates across the entire Australian for employment Action Deliverable Timeline Responsibility landscape and our Indigenous Leaders within Deloitte In the spirit of truthfulness, we acknowledge that as 19. Build • Collect data for the RAP Impact July (2020-23) RAP Working Group Senior come from multiple communities and so after careful a workforce we have an historical employment bias accountability Measurement Questionnaire. Project Manager deliberation they have determined that the term “First towards graduate recruitment of University qualified, and • Complete and submit the annual RAP 30 September, Lead: RAP Working Group Chair Nations People” is preferable to either “Aboriginal accounting oriented employees. Our experience transparency Impact Measurement Questionnaire to (2020-23) through Support: RAP Working Group and Torres Strait Islander” or “Indigenous Australians” shows us that this reflects a narrower percentage Reconciliation Australia. reporting RAP Senior Project Manager as a collective description of themselves and the of candidates from the First Nations community. achievements, • Report RAP progress to all staff and senior September Lead: RAP Working Group Chair communities we support. Further, the work we do with First Nations graduate challenges and leaders quarterly. (2020-23) communities in Universities shows us that many learnings both Support: Indigenous Services internally and Group, Senior Manager Actions that align with our DNA demonstrate a preference for community related externally. Responsible Business Deloitte is a global professional services firm. It has employment outcomes (Health, Law, public service Communications, RAP Working Group Senior Project Manager its birth in accounting and business services, is subject or further academic pursuit) at the early stage of to rules of professional membership and is able to their graduate decision. This is to be applauded and • Publicly report against our RAP commitments May (2020-23) Lead: RAP Working Group Chair annually, outlining achievements, challenges bring unique strengths to Reconciliation Action. encouraged but in objective terms it further narrows Support: RAP Working Group We are uniquely placed to work with businesses and the percentage of graduate employment candidates and learnings. Senior Project Manager, Senior Manager Responsible Business governments across Australia to influence and support for an accounting oriented professional services firm. Communications policy and business change through our advice, • Investigate participating in Reconciliation April 2022 Lead: RAP Working Group Chair research and work and we have carefully focused Our Indigenous Leadership team have also made Australia’s biennial Workplace RAP Barometer. Support: Indigenous Services our RAP actions to maximise the benefit we can bring. us aware that cultural differences in employment Group, RAP Working Group Senior require us to carefully design recruitment and Project Manager retention strategies as well as workplace strategies that 20. Continue our • Register via Reconciliation Australia’s website March 2022 RAP Working Group Senior encourage and support connection to community and reconciliation to begin developing our next RAP. Project Manager country to ensure long positive outcomes for those journey by developing our staff and the firm. As a firm we are addressing these next R AP. biases but in the spirit of truthfulness and making real 21. Leverage • Influence government policy and projects that May 2022 Lead: RAP Working Group Chair commitments rather than empty ones, we choose Deloitte’s global advance respect, including providing input and Support: Indigenous not to make unrealistic commitments to employment capability and consultation on achievement of a national voice. Leadership Team numbers or percentages in our RAP. Instead we expertise to support the • Authorise the Indigenous Leadership Team August 2020 Deloitte Executive and Board commit to making meaningful change in the way we nation as an authentic Leadership function in the engage our Indigenous employees and working on the building firm with self-determination and authority for important areas of policy and practice to encourage decisions about business and project priority and self- a shift in global culture and practice. We acknowledge determination for Indigenous impact. for Australia’s this will take some time to achieve – but we will do First Nations it right. people.

We are uniquely placed to work with businesses and governments across Australia to influence and support policy and business change through our advice, research and work…

34 35 Deloitte Australia: Reconciliation Action Plan – Stretch  Deloitte Stretch – Truth and Reconciliation Action Plan | Section title goes here

“As CEO I am very proud of this work. Deloitte wants to play our part in making Our approach is bold. Its explicit focus Australia a more spiritually generous and on ‘truth’ is innovative. It enables Deloitte inclusive country that is truly at peace with to play a vital part in acknowledging the itself and its history. We take our guidance from Indigenous Australians on how we past so that we can imagine better and can create a future that recognises the more inclusive opportunities for the future. sovereignty and rightful place of First I thank our Indigenous Leadership Team Nations people. for their guidance and for the deep thought they have brought to this important process.”

Richard Deutsch CEO, Deloitte Australia

36 37 Deloitte’s Indigenous Leadership Group would love to hear from you

Name: Prof. Deen Sanders OAM Position: RAP Working Group Chair Phone: +61 2 9322 3120 Email: [email protected]

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