Financial Capability Interventions in

The following interventions that currently exist across Wales have been identified by various forums and stakeholders, as the Strategy develops this list will be updated. If there is an intervention that needs to be captured on this list please contact: [email protected]

Delivery Interventions - Children and Young People Region Organisation / Ynys Mon CAB deliver financial capability sessions to KS3 pupils in schools. CAB Ynys Mon Money Advice Service in partnership with Welsh Government and Big Lottery Wales and various local authority Families first and Flying Big Lottery Areas across Start teams, will be conducting some ground breaking parenting interventions research in Wales. Financial capability will be ‘added on’ Wales/MAS/ Wales to existing parenting programmes and will be evaluated over a two year period following the intervention. WGov Barry / Cardiff & Families First sessions run to parents at primary Schools in the Barry area by Cardiff & Vale CAB. CAB Vale Caerphilly & Family interventions - ‘Banks and Babies’ in Caerphilly and Blaenau Gwent, and Family financial capability by Caerphilly CAB. Caerphilly CAB Blaenau Gwent Herbert Thompson Primary School in Ely, Cardiff run an innovative model of a school savers club. The club has 6 pupil volunteers Communities managing the club, supervised by adult volunteers. They collect savings on a weekly basis, with year 6 pupils training and overseeing First Group ACE younger pupils in years 4 and 5, building their money management skills. Savers get a time credit for saving, and volunteers get Cardiff and Cardiff and additional time credits for managing their savings club. The time credit scheme is managed by the local Communities First Group ACE, Vale Credit and credits can be used in a number of local sports, leisure and arts facilities. Union Hywel Dda Primary School in Ely has been earmarked for a potential time banking/reward scheme to enable financially excluded Hywel Dda children to be able to earn small rewards which will allow credits to their credit union account. Cardiff Council have allocated £500 Cardiff Primary / funding for the pilot project. Hoped to be delivered during the next academic year. Cardiff Council Cardiff & Vale CAB also plan to run budgeting sessions with NHS Wales for 14-25 who have completed their cancer treatment to be Cardiff & Vale CAB delivered at the Heath hospital, Cardiff. CAB/ CAB provide Preventative Money Advice sessions with North Denbighshire Communities First and Denbighshire County Communities Denbighshire Council Families First as partner agencies. First/ Families First

1

Delivery Interventions - Children and Young People Region Organisation Barclays ‘Prepare for work’ scheme deliered in schools includes financial capability elements ational Barclays ales lleal oney endin nit teachin packs hae been distributed in primary and secondary schools ational Goernment Goernment Financial education has been in the school curriculum in ales since ational Goernment mplementation of a reised curriculum is planned a new applied aths GC, which includes financial education elements ational Goernment he elsh Baccalaureate is bein relaunched in eptember and will include financial capability ational he elsh Goernment has deeloped a suite of financial education materials for use by primary and secondary schools, local authorities andor consortia to delier uality trainin for teachers he materials may also be used by an indiidual practitioner aimin Goernment ational to enhance their knowlede and identify opportunities to delier financial education in their own classroom httplearninowalesresourceslearninpacksfinancialeducationlanen Teacher’s resource, Money Matters A pack of four nlish medium noels for children between and years old that supports Gwales financial education in line with the specific reuirements of the iteracy and umeracy Framework he series is also aailable in elsh, ational elsh Books under the title 'Cyfres y Geiniog' Council nterentions for youn people in an informal education settin such as youth clubs and outreachdetached youth work are aried and ad hoc istin interentions and resources include the oney Adice erice Young People’s toolkit for youth workers and videos of ational A youn people and their money eperiences A Cymru deliers trainin or information which includes money manaement to families, Children and oun people who hae or ational A may hae additional learnin needs embrokeshire Communities First will soon proide family learnin opportunities to deelop skills around budetin and healthy embrokeshire embrokeshire cookin on a budet CC Financial capability interentions are bein deliered in primary and secondary schools by Communities First, CAB, includin Communities outh est embrokeshire Communities First, Caerphilly and Blaenau Gwent CAB Cole y Cymoed, and erthyr CAB with Credit nion and First CAB ales yBnk yBnk

Delivery Interventions - Children and Young People Region Organisation pending and savings schemes redit union schemes including ommunity ards prepaid deit card scheme for primary school outh ales children amilies irst uids n orking with partner organisations delivering tailored participatory roup orkshops sessions to families with young elsh children, young people under years of age whose own lives the lives of their family memers have een put in crisis for eample, onwy overnment through sustance or alcohol misuse, primary secondary schools, landrillo ollege unded sing a ilingual weased resource, Money ise lessons cover a numer of themes to help young people understand the concept of armarthenshire money – where it comes from and how to save and spend wisely The programme is designed to cover elements of iteracy armarthenshire Trading umeracy ramework and P ramework, for delivery y teachers, s well as working with moneywisegovuk tandards schools, the hope is to develop Money ise sessions to e used in the community, including family centres and youth groups

Interventions - Young Adults Region Delivery Org. ‘Going it alone?’ is a bilingual, young person friendly guide on independent living, with a oard game of the same name t provides Grŵp Cynefin essential information on what a young person needs to consider efore making the move to independent living, and signposts epert artrefi onwy agencies in their area for further information and guidance The leaflet is eing rolled out through classroom sessions, Bus top and onwy and orth ales youth projects and especially those working with core NEET and ‘at risk NEET’ groups. The oard game was developed y the Young enighshire ousing the ousing etwork, the game will e availale for schools and community groups in onwy and enighshire to access and use as a Bus top learning tool Proect ave The amily imited run a proect providing guidance and support to homeless, disadvantaged and isolated young people aged lintshire ave the amily in lintshire and enighshire enighshire imited My irst ome Proect run through Merthyr alleys omes, allows young people to learn skills to sustain a tenancy and includes free Merthyr alleys Merthyr kitchen packs omes Barclays Money kills aims to uild the financial skills, knowledge and confidence of young people and other vulnerale groups in the to help them manage their money more effectively The programme is delivered in colleges y college tutors and Barclays ational Barclays volunteers through a weeklong campaign of tutorials and interactive activities, and tackles topics such as udgeting, saving and spending, as well as providing practical guidance aout where to get help and advice

Interventions - Young Adults Region Delivery Org. ocal uthorities hae leaing care teas to support ulnerable oung dults leaing care one eaple is the oney anageent resource for young adults on the City and County of Swansea’s eaing are website, ocal National httpwww.swansealeaingcare.coindependantliingskillsindependantliingskills and the tea and the ays roject uthorities arnardos ensure that care leaers can access financial help. helter Cymru’s Housemate resource which includes actiities, worksheets and guidance for teachers on topics such as cooking a National helter yru healthy eal on a budget, furnishing a hoe on a budget, household bills, where and how to access financial help. loyds anking roup oney for ife hallenge was a national copetition that proided sall grants to epower teas of year olds to deelop innoatie oney anageent projects that ipacted their counities. olleges ales partnered with outh yru loyds anking National to proote the oney for ife hallenge in ales. n the prograe groups of young people entered the copetition. This roup prograe will no longer run. oney dice erice proides a learning disabilities toolkit to support those working with young people. National The National tudents nion has a website that offers adice on oney and funding httpwww.nus.org.ukenadiceoneyand National N funding The Student Money manual fro the oney harity has been revised and updated for 2015/16, this year’s guide aims to gives young The oney adults the skills needed to stay on top of their finances throughout higher education and beyond. The anual ais to proide students National harity with all the financial inforation they will need to ake the right decisions. oney dice erice proides a oung eople and oney toolkit and ideos of young people and their oney eperiences to initiate National conersations. The oney harity offers three standard hour long workshops and two standard inute workshops for ost students aged National oney harity between years old. Neath Neath ort Talbot oes enable young tenants to write their own leaflets eplaining welfare refor. NT oes ort Talbot yad is a pretenancy training project for young people in Newport. t is a course of group workshops that are a i of discussion, Newport ity gaes and fil all are deliered by housing staff. oes harter Newport ousing elin oes and incyru

Interventions - Young Adults Region Delivery Org. Hafod Housing he Hafod outh anel are used to voice their financial opinions and assistance they reuire South ast ales ssociation ai Calon, ai Calon, nited elsh Homes allow young people children to tae part in time aning, assisting them to learn financial and South ales nited elsh money sills in community proects in return for rewards Homes niversity of South ales offers oney anagement Sessions y the Student oney dvice eam as well as a wesite offering niversity of South ales udgeting advice, top tips and how to access student discounts South ales

Interventions – Working-Age People Region Delivery Org Cynon af Community roect , created y Cynon af Community Housing roup and woring in partnership with ragon Savers Credit nion, is a erdare Housing roup Community ood etwor run from a void Cynon af property in erdare town centre / ragon Savers Credit nion ollowing the pilot y artin ewis, Comic elief have added additional funding to the ore than ood campaign supporting ll russel rust Comic elief/ vulnerale people with emergency food, and gives them professional financial advice through partnerships with local det and money foodans russel rust management charities ales nglesey wynedd elfare eform oards are supporting a inancial and igital nclusion roup, designed to ring together frontline nglesey / Cooperative worers to support each other, sharing good practice, networ and wor collaoratively to support people in their communities wynedd Centre nglesey, ales Wales Cooperative Centre is running a ‘Your Money Your Home’ project funded by Comic Relief providing support including financial laenau went, Cooperative capaility for vulnerale tenants in the private rented sector Caerphilly and Centre / Comic ewport elief allich Clifford Community has a three year proect, ased in ridgend, woring with offenders, helping them manage their finances allich Cliffod ridgend through udgeting, support them y advocating on their ehalf to help them access services relevant to their needs Community

5

– ‘isability Can o’ rganisation as a tree year project supporting disabled people and carers in Caerpilly and laenau ent Caerpilly isability Can troug te elfare reform canges laenau ent o Centre for The Centre for Business and Social Action Ltd’s project aims to provide families eperiencing ardsip to become more selfsufficient usiness and Carmartensire e project ill benefit families ocial ction td Cardiff ale Credit nion as launced a payroll savings sceme it anasonic Manufacturing td e Cardiffbased company Cardiff and ale ic employs over staff as made it possible for employees o coose to join te credit union to mae regular deposits and Cardiff C and loan repayments directly from teir ages via payroll deduction anasonic e City and County of Cardiff ave decided tat upon trying to access a ig interest sort term lending ebsite via an internet facility administered by the Council, the user will be taken to a ‘coaching’ page providing a signposting service s part of tis te council City and County Cardiff promotes appropriate advice and support ic is available at local Community Hubs te llegal Money ending nit and te Money of Cardiff dvice team and troug recognised partner organisations suc as te Money dvice ervice and Cardiff and ale Credit nion Wales early eisting and former prisoners are no signed up it Credit nion e sceme is delivered by Wales CRC and Woring Cardiff Community ins troug te t iles rust pon release prisoners o are part of te sceme are given a prepaid debit card ic tey can ansea Reabilitation use alongside teir Credit nion savings account Company Carmartensire Carmartensire ave embedded money advice in teir omelessness teams Carmartensire CC ‘Financial Inclusion Together’ was a Local Service Board project supported by the European Social Fund through the Welsh Government. Cony ocal ervice e project aimed to tacle poverty by developing coordinating and promoting financial inclusion services itin service across Cony enbigsire oard and enbigsire t as left an elearning resource as a project legacy C enbigsire C deliver personal budgeting support sessions in conjunction it enbigsire and te W as part of enbigsire enbigsire te niversal Credit roll out in enbigsire CC W Monmoutsire Monmoutsire Housing ssociation provides te Money Wise ervice for all tenants providing face to face advice on money matters Monmoutsire Housing ic includes debt energy advice elfare benefits and money management ssociation

– CABrun ‘Train the Trainer’ courses to eplain the risk of high cost credit. ational CAB Communities oney Advice Service, Communities First and CAB all provide tools and support to learn and embed basic financial capability, such as ational First CAB the oney Advice Service online tools and resources, the CAB Digital Money Coach and the Welsh Tenants ‘Step Up’ app. Step p oneyline Cymru is supported by housing associations across Wales and offers an alternative to high interest doorstep lenders and Community offers loans and financial advice to customers. Each shop has a designated money advisor who can give advice, guidance and budgeting ational ousing Cymru tips. Supported by Welsh Government, the Credit nion payroll deduction in the public sector makes it easier for eligible employees to save. ational Credit nion Credit nion rent accounts are a tool to help some people with budgeting for their rent payments. ational Credit nions ousing ost housing associations provide digital inclusion officers to support their tenants with issues such as the poverty premium ational Associations ousing any housing associations have partnered with FareShare Cymru to provide affordable food to vulnerable tenants. The small associations, ational contribution paid is saved with a Credit nion or used by Communities First to provide additional services. FareShare Cymru Local A formal elivery artnership has been agreed between W and Local Authorities to deliver ersonal Budgeting Support to claimants ational Authorities during niversal Credit roll out across Wales. W AS Citiens Face to face and telephone money advice, available bilingually and funded by the oney Advice Service. English or ational Advice Cymru Welsh. Connect Assist IB – project delivering a comprehensive and coherent specialist welfare rights advice and financial inclusion support service ational IB to , people with varying sensory loss needs across Wales. The Wales Community ehabilitation Company provides ‘Through the Gate’ resettlement services which starts whilst a person is still in custody and continues in the community. The aim is to reduce reoffending by providing each prisoner with a tailormade package of ational Wales CC support which may include help finding accommodation and financial advice.

– Welsh Welsh Government’s Better Advice Better Lives provides epert advice on a range o suects including welare eneits and det to Government people living in deprived communities in Wales As part o the scheme sta wor with health practitioners to support people with ational Citiens Advice health prolems including amilies with disaled children Cymru oung unded y the conomic and Social esearch Council SC in artnership with ulic olicy nstitute Wales the oung oundation is ational oundation and conducting research to eplore the use o pay day loans and alternative orms o aordale credit in Wales W The ‘Bus Stop Project’ is a community development proect to tae internet access and inancial sills to people living in rural areas orth Wales Grwp Cynein ennysmart Community nterest Company is a social enterprise oering advice services sta volunteer training the orth Wales orth Wales ennysmart CC orum and Bite Sie money sills across orth Wales There are a numer o newsletters aimed at tenants that promote inancial capaility or eample emroeshire Council ran a series o articles in their Tenancy ewsletter or the summer where they highlighted how people can access money advice and taled emroeshire emroeshire about borrowing options. They also embedded the ‘payday loan tool’ from the Money Advice Service, onto the council website with an CC advertisement window displaying the tool on the homepage rovision currently availale in Wales includes centres or independent living set up in emroeshire or people with learning or emroeshire emroeshire physical disaility supporting inancial independence CC There are also a numer o programmes aimed at supporting individuals to reduce their ependiture including the emroeshire CAB emroeshire Community irst contracted inancial capaility proect with CAB ‘Save Energy, Save money’ project, the Credit Union Oil Syndicate Communities Ceredigioin Programme ( and Carmarthenshire CCs) and the ‘Cyd Cymru Wales Together’ Collective Energy Switching project are seeing irst Cyd Carmarthenshire to reduce the cost o necessities such as energy and utilities Cymru CT omes have managed UC preparation days rom o centres which raises awareness and inorms people o digital inancial sills hondda Cynon CT omes o to mitigate the impact Ta Centre Melin omes provides inancial support helping people mae the most o their money such as choosing the right energy supplier energy saving tips to reduce ills opening an and credit union accounts and checing that people receive all the eneits they are South ast Wales Melin omes entitled to City and County o Swansea has a inancial nclusion networ o pulic third and private sector organisations delivering on an action Swansea Swansea CC plan based on the Welsh Government‘s Financial Inclusion Strategy and the Local Service Board, ‘One Swansea’ plan.

– There are also a number of ongoing initiatives by the Association of British Insurers and the Money Advice Service to raise the U ABI awareness of the value of protection products e.g. contents insurance. ational Sills Get eady its your money, its your future, a new, free, online learning tool designed to provide a basic understanding of pensions U Academy and and retirement savings to employees in worplace schemes. Aa There is also a survey completed by ‘Quids In’ of financial wellbeing among social housing tenants U uids In The Warm omes Arbed and Warm omes est programmes provide energy efficiency improvement to household on low incomes, helping homes to be warmer and cheaper to heat. Menter Cwm Menter Cwm Gwendraeth Elli Cyfynged’s two year project aimed at reducing fuel poverty in Carmarthenshire through the creation of arious Gwendraeth Elli fuel clubs and providing advice on fuel poverty Cyfynged’ The Centre for Business and Social Action Ltd’s project based in Llanelli, Carmarthen and Ammanford to provide families eperiencing hardship to become more selfsufficient. ousing Associations have created the My, Our, our Benefits Are Changing campaign to raise awareness of welfare reform to staff arious arious (My), the impact on organisations (Our) and supply accurate information to tenants (our). Carmarthenshire County Council and Blaenau Gwent County Borough Council, along with other local authorities across Great Britain, have taen part in a series of trials to help claimants get ready for Universal Credit. The trials have been partnerships between arious arious jobcentres and the local authorities. They have looed at the best way to prepare claimants for the world of wor by helping them with online access and digital support, and managing their finances on a monthly basis. Tai Ceredigion and West Tai Ceredigion and West Wales Credit Union are piloting products to assist with Universal Credit. West Wales Wales Credit Union Working within the 3 Community First Wards of & Bay’s Glyn hiw wards, deliver Citiens Advice i) Financial Inclusion through one to one face to face independent advice, advocacy representation services Cymru Welsh inmel Bay Government ii) eliver both one to one group Financial Capability budgeting sessions to support individuals to manage their money effectively to funded sustain effective budgeting on an ongoing basis, through what potentially may be ever changing sources of income, enabling individuals Communities to receive the appropriate benefits to which they are entitled wider range of advice they need to solve the problems they face. Clients First seen at identified community first postcode by ward outreaches.

– Eperian and Learning and Work Institute previously IACE have recently updated their popular teaching pack beginner’s guide, first produced in The resource, which includes five minute session plans and supporting materials, Eperian and introduces learners to the process of applying for credit and the role of credit reference agencies The resource is designed both for ational Learning and educators working with adults as well as younger learners as they approach the age of Work Institute httpwwweperiancoukdownloadsconsumergettingCreditgettingCreditownloadpdf

– ad project run by Care & epair agencies allows older people to use iads to access financial products Care & epair Welsh ousing Aid Limited provides a housing, benefits and debt advice, advocacy and support service to prevent homelessness, Carmarthenshire Welsh ousing improve housing conditions and increase the housing security of people aged and over in Carmarthenshire and embrokeshire embrokeshire Aid Limited A number of projects are currently in place to provide support and a voice to vulnerable older people These include a three year Ceredigion and Age Cymru project by Age Cymru Ceredigion to provide financial advocacy to older people living in Ceredigion and owys owys Work ongoing includes Citiens Advice, eg enbighshire Citiens Advice three projects etending the services currently offered to provide evening and weekend early intervention debt crisis advice, money management guidance and financial capability sessions to enbighshire Citien Advice 3 people living in enbighshire who are at risk of financial crisis ‘Wales Against Scams Partnership’ (WASP) was established by Age Cymru and the Older People’s Commissioner. WASP includes Age Cymru and representatives from the public sector and private companies who will aim to create a partnership strategy with the mission of making ational C Wales a safer place for older people and a hostile place for scammers There are a number of national schemes in place to tackle digital exclusion in older people, for example Barclay’s Digital Eagles ational Barclays programme Care & epair Care & epair Cymru work with all agencies in Wales to identify benefit take up and benevolent funds ational Cymru Community ousing Cymru is investigating the need for a combined awareness campaign for freedoms, the new state pension and Community ational financial assistance for low income pensioners ousing Cymru

nerenins – der ee in eireen egin eier rg Digital Communities Wales is a new programme funded by the Welsh oernment which supports digital inclusion, building upon and ational oernment replacing Communities .. Step Change and other social enterprises are deeloping accredited euity release serices which are anticipated to represent a growing StepChange market.

Credit nions Some Credit nions (for example West Wales C) are linking with libraries to proide digital access to C serices. West Wales West Wales C

nerenins – ee in inni iiuies egin eier rg Anglesey, Wales The Wales Cooperatie Centre is also proiding money signposting and support, targeted at priate rented sector tenants through the Blaenau went, Cooperatie project ‘Your Money Your Home’. Caerphilly and Centre ewport Anglesey nys on CABx offer financial capability sessions to debt clients where releant. CAB nys mon Caerphilly and Blaenau went CAB Confident with Cash. This proect takes referrals directly from amilies irst agencies, interweaing Caerphilly Caerphilly and debt and financial capability with home visits working with families over a 3 to 6 month period to resolve people’s debt issues and Blaenau went Blaenau went increase their confidence in dealing with money thus putting them back in control of their finances. CAB amechangers Cymru Barclays supported programme offering support to heaily disadantaged families in Cardiff and the St iles Trust Cardiff surrounding area of the city, supporting families to oercome barriers such as housing problems and debt. Cymru lanedeyrn and Action in the Community Trust proect will proide debt and welfare benefit adice to residents of lanedeyrn and Pentwyn in Cardiff, Community Pentwyn in where almost of people are claiming incomerelated benefits. Trust Cardiff Citiens Adice oney Adice Serice funded debt adice across Wales. ational Cymru and Shelter Cymru

– M he Money dvice ervice and ommunity Housing ymru are developing a pilot that will utilise housing association data to identify ational ommunity people at risk of falling into debt and design early intervention models through pretenancy work Housing ymru M itiens ace to ace debt advice sessions funded by Money dvice ervice per annum ational dvice ymru ynon af reventative work by ynon af Housing ssociation with three project supporting 3 tenants residents and families within to hondda ynon Housing tackle debt issues and improve financial literacy af ounty ssociation ales est ales est Housing ssociation are working with t iles rust ymru to support vulnerable people with debt benefit and Housing arious employment advice ssociation t iles rust Making referrals from partner organisations eg lying tart Relate Cymru, Barnardo’s, CAIS, Touchstones, provide ‘one to one’ face to face appointments in an office or by way of a home visit to maimise income through providing benefit checks eploring benefit entitlement to meet individual family needs – financial circumstances possible mental physical disabilities and the entitlement to onwy Moneytree appropriate benefits eg ersonal ndependent ayment for a child the applicable premiums and on current potential financial circumstances providing debt advice eploring options to meet the presenting short term long term circumstances

May 6