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1 14th Finance Commission: Declaration of Service Level Standards Notification Format

Name of the city/ULB State Name of the Municipal Commissioner/ Chief Executive Officer Postal Address with PIN code Phone & Fax nos Email id

[email protected] M.K. GIRISH Anthoor , K.U.C P.O, 670567 0497-2780450 m Water Supply Indicators

Efficiency in collection of Coverage of Water supply Extent of metering of water Extent of non revenue Efficiency in redressal of Cost recovery in water Per Capita supply of water Continuity of water supply Quality of water supplied water supply related Connections connections water customer complaints supply services charges

Benchmarks 100% 135 lpcd 100% 20% 24 hours 100% 80% 100% 90%

Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19)

38% 62% 84 135 100% 100% 1% 1% 4 6 100% 100% 100% 100% 50% 100% 80% 90%

Sewage Management (Sewerage and Sanitation) Extent of reuse and Coverage of sewage Collection efficiency of the Adequacy of sewage Efficiency in redressal of Extent of cost recovery in Efficiency in collection of Coverage of Toilets Quality of sewage treatment recycling of treated network services sewage network treatment capacity customer complaints sewage management sewage charges sewage

Benchmarks 100% 100% 100% 100% 100% 20% 80% 100% 90%

Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19)

100%00% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Solid waste Management

Household level coverage Efficiency of collection of Extent of segregation of Extent of municipal solid Extent of scientific disposal Efficiency in redressal of Extent of cost recovery in Efficiency in collection of of solid waste management municipal solid waste municipal solid waste waste recovered of municipal solid waste customer complaints SWM services SWM charges services

Benchmarks 100% 100% 100% 80% 100% 80% 100% 90%

Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets Current Targets (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19) (2017-18) (2018-19)

78% 90% 20% 40% 10% 20% 15% 25% 20% 35% 40% 80% 0% 0% 15% 30% Storm Water Drainage Indicators Coverage of storm water drainage network Incidence of Water logging/flooding Benchmarks 100% 0 numbers Current (2017-18) Targets (2018-19) Current (2017-18) Targets (2018-19) 80% 100% 15 6

(Sd/-) Secretary

Anthoor Municipality