Metropolitan Police Service Information Pack Chief Digital and Technology Officer Welcome to a changing city, a World leading organisation and a fascinating and exciting role 1 CONTENTS PAGE ____________________________________________________________________ Introduction from the Commissioner, Cressida Dick 3 Introduction from Deputy Commissioner, Sir Steve House 6 About the Met 9 Executive Structure 13 About the Role 14 Rewards 21 How to apply 22 Competency & Values framework for Senior Police Staff 23 2 INTRODUCTION FROM THE COMMISSIONER ___________________________________________________________________ I am looking for an outstanding leader to join my Board as our Chief Digital and Technology Officer. Page 3 London is a fantastic place to live, to work and to visit and I am incredibly proud to serve the capital. It is a diverse, growing and ever-changing city with national impact and international reach. I am also incredibly proud to lead and serve the Met as its Commissioner. The Met is an effective and successful police service, with a well-deserved global reputation. We have a strong heritage, clear values and huge pride for the contribution and sacrifices made by many who have served before us. We also have high ambition for the future and determination to ensure the Met retains what I think is its justifiable reputation as one of the best police forces in the world. That means we need to continue to strive to be even better – learning from others, being bold with new opportunities and harnessing the skills and creativity of our amazing workforce. In joining the Met, you will join a team of some 50,000 people who work tirelessly to keep London safe, a team that does extraordinary things on a daily basis. We have an exciting strategy – Met Direction – with an enabling pillar which places the need to seize the opportunities of data and digital tech at its very heart. You will have the opportunity to make a very direct contribution to improving people’s lives; our public depend on us. I am proud of the scale of change delivered over the last few years and the positive impact this has had on our people, on our effectiveness in confronting the policing challenges we face, and on our efficiency. I am also ambitious for the future, and the opportunity to build on the great progress made in recent years within the Met so that we can confidently face the future – whether that’s in technology, data, digital, skills, culture, ways or working, our environmental plans or on our wider infrastructure. This is a challenging and high-profile role with reach and influence not just within the Met but across national policing. You will join a strong and effective leadership team, reporting into the Deputy Commissioner and working alongside Management Board colleagues to understand our technology needs and identify opportunities to improve the service we provide to victims, witnesses, the wider public and our teams across the Met. The Chief Digital and Technology Officer will also form very close relationships with the functional Directors within our wider Corporate Services group, including working very closely with our Director of Data to ensure our high ambitions across both digital and data are fully Page 4 realised, and with our Director of Transformation to ensure effective delivery of our major change programmes (a number of very significant and exciting technology-enabled programmes are under way) and foster an environment that supports wider innovation. In this role, you have the chance to make a real-difference to London’s safety, and to the efficiency and effectiveness of the Met. Through your leadership, we want to continue to exploit new technology and innovation to prevent crime, bring more criminals to justice and improve the services we provide. By continuing to evolve our business systems and infrastructure, you will also make a positive impact on the working lives of our front-line teams, expanding the use of innovative technology that makes a real difference to them and the public they serve. Above all, you will join a leadership team that is optimistic, engaging and passionate about our mission, and where you can make a difference to the lives of Londoners. You will also have a strong voice nationally, influencing the direction of digital strategies for policing and our partners in the emergency services, public safety and the Criminal Justice System. You will help to ensure major national programmes are delivered well and that drive real value for the Met and for London. This information pack will give you further insight into the role, and the qualities and experience we are looking for. I very much hope you will be inspired by this Opportunity to serve with the Met. Page 5 Cressida Dick, Commissioner INTRODUCTION FROM SIR STEPHEN HOUSE, DEPUTY COMMISSIONER Thank you for your interest in joining the Met as our Page Chief Digital and Technology Officer and for taking 6 the time to read this information pack. This is a truly influential and impactful role in one of the most iconic institutions in the country. Put simply, in this role you’ll serve London’s communities through ensuring the Met remains at the forefront of policing globally as we continue to evolve our technology and digital strategy. As we approach our bi-centenary year in 2029, you will play a central role in ensuring the Met builds confidently from our great heritage and vast experience (and global reputation), continually striving to innovate and leverage technology and data to support our teams and the public we serve. The Met is one of the largest employers in south east England. With over 50,000 officers, staff and volunteers, and a budget of over £3.5bn, we have the privilege and responsibility of policing London. Ensuring this vibrant, global city remains safe, and that our communities feel confident and trust their police service, excites and motivates both me and the amazing and diverse group of people who make-up the Met today. We also have national and international responsibilities, including co-ordinating counter terrorism policing nationally. We have an amazing mission. We have scale and complexity. We attract interest (and high levels of scrutiny), from many quarters. We are always open for business – 24/7, 365 days a year. Importantly, we have a workforce that do extra-ordinary things on a daily basis, putting themselves in danger to protect others. This is a precious and rich framework from which we can build to secure an even stronger future for the Met and to be even more effective at preventing crime, keeping our communities safe and bringing criminals to justice. I am really proud of the huge progress we’ve made over the last few years in our technology and digital capability. We have an effective technology provision delivering services and solutions that support both us as an organisation and our front-line police service. We’ve delivered huge steps forward with innovation too, using technology on our streets to keep our public safe and ensure smooth and effective processes that increase our chances of bringing Page offenders to justice. We’ve enabled and adopted new technologies, introduced new digital ways 7 of working and improved key crime-fighting capabilities through our effective external partnerships and drawing on the abilities of our talented technology and digital teams. As a result, we’re now even better at tackling serious criminality. Our incredible people are working in better conditions with better equipment. Londoners can access our services in multiple ways that suit their needs, and we’ve been ambitious in our people agenda too – focusing on leadership and culture (with vastly more positive staff feedback through our annual surveys). But London doesn’t stand still, and nor does the Met. We remain highly ambitious. We have a clear strategy – Met Direction – and a substantial portfolio of change underway, including the replacement of our core police IT systems and leveraging data to make better decisions. Working with me in this role, and as a trusted member of our Management Board, you will be the technology and digital expert, working with others (including our Transformation experts) to help foster an environment where change and innovation flourishes at the front line through to supporting complex programmes and projects. You will ensure a robust, resilient and secure technology landscape is in place. You will build credibility with our most senior leaders in the Met (and with senior colleagues nationally) and advise on the ‘art of the possible’ when we assess the impact of new technologies. You will also build strong, collaborative relationships with key stakeholders in other government departments and with other police services across the UK to share best practice and ideas. Your influencing skills and ability to share a vision and deliver on actions will be fundamental to your success. You will build positive relationships internally with your Assistant Commissioner peers and work hard to understand their needs, including spending time with people on the front line. You will also work collaboratively with colleagues in the Corporate Services Senior Leadership Team, ensuring that we collectively deliver outstanding services across the Met. This is without doubt an influential leadership role in which your impact will be felt – directly contributing to our mission. My job will be to inspire you to be the very best leader you can be, to create the environment in which you can succeed, and to ensure you feel trusted, energised and excited by your work. Page If you’re up for the challenge, and have the passion to succeed, I hope you will feel inspired to 8 apply. Sir Stephen House QPM Deputy Commissioner of Police of the Metropolis ABOUT THE MET ___________________________________________________________________ Founded by Sir Robert Peel in 1829, the Metropolitan Police Service is one of the oldest police services in the world.