Annual Report 2016-2017
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Annual Report 2016-2017 Our Vision This means that Calcutta Calcutta Rescue Annual Report Health Education 22 Calcutta Rescue will continue and develop Rescue: 2016-2017 Education Project 24 its 32 year program of essential help to • Treats all our service users with Our Schools 26 Contents people living in the harsh conditions of respect and as equals. poverty in Kolkata and other areas Success Story - Rohit 26 of West Bengal. We will provide free • Offers services to people irrespective Letter from CEO 4 health care, education and ways of of age, gender, caste, creed or Vocational Skills 27 Healthcare 6 combating poverty until people who are religion. Rugby with Jungle Crows 29 disadvantaged and neglected achieve Clinics & Pharmacy 8 • Always provides services free of cost. universal and best possible healthcare Talapark Clinic Handicrafts & Weaving 33 together with full educational opportunities Nimtala Clinic • Empowers our services users to Safe Drinking Water 34 for their children. effectively manage their health and Chitpur Clinic general well being. Urban Dots Volunteer Stories 36 Our Mission Pharmacy • Treats the whole person with our International Volunteering 38 Calcutta Rescue provides all services free ‘Health Plus’ and ‘Education Plus’ Case Studies 10 of cost to the neediest people of Kolkata services. SK Ramzaan Doctor Jack Film 40 and Rural West Bengal through Health Krishna Awards 42 Clinics, Schools, Vocational Training • Works to fill gaps without duplicating Street Mobile Clinics 12 and Preventive Health Programs. We services offered by others. The International Meeting 43 aim to improve levels of health education • Demonstrates compassion, support Street Medicine Survey 14 and earning opportunities for current and Financial Summary 44 and concern for our service users new service users. Dakineshwar - where 16 and their families. Human Resources 47 children risk their lives We will continue to • Aims for the highest level of integrity to get clean water Information Technology 49 in all its activities. • Provide a ‘Health Plus’ and ‘Education HIV Project 18 Thank you to our donors 50 Plus’ service which not only offers • Aims to provide services of the Disability 19 Annex 52 medicine and education but also highest possible quality on which The Winter Olympic nutrition and other necessities for service users can rely. healthy living, information to maintain gold medalist who 20 health and literacy as well as numeric was once a Calcutta skills. Rescue patient • Monitor the impact of our services and respond to changing and new needs. Our Values • All people have equal rights to health, education and hope. • All people have strengths and assets. • It is possible to make a positive difference in the lives of poor people and their children. • A well-trained and motivated staff makes a difference in the lives of the poor people. 3 Dear Friends, Despite India’s economic growth, the country is still languishing at the bottom of the Human Development Index and Social Progress Index. These indices measure the capacity of a society to meet the basic human needs of its citizens and looks at factors such as health, shelter, sanita- tion, education, equality and inclusion. Within the Indian context, West Bengal is far behind more advanced states like Kerala, Goa and Delhi. A letter from Calcutta Rescue’s CEO Calcutta Rescue’s resolve to serving the poorest of the poor and improv- Jaydeep Chakraborty ing their lives is stronger than ever. In the financial year FY16-17, we served almost 14,000 patients in healthcare, over 600 children in our schools and over 1,500 poor families were able to access clean drinking water through our arsenic-free filters. Key accomplishments in the year include: • Launch of a second street mobile clinic in Feb 2017, which is already regularly traveling to 8 new and desperate communities across the city • Systematic surveys of the people living in the bustees where our street mobile clinic visits. CR shall use this information to better target our intervention and measure our impact over time • Increase in the number of days serving HIV patients • First ever international meeting in Kolkata with 27 foreign delegates from 8 countries discussing strategy and performance with CR’s man- agement and India-based trustees As far as financial highlights are concerned, it was another year of well funded donations from our international support groups of Rs. 505 lakhs, an increase of 12% from the previous year. Local donations were Rs. 65L, an increase of 11% on the previous year. The increase in donations was to serve an increase in programme costs of 10%, which was due to the high- er costs of providing medical treatment and nutritional support to cancer, renal care and HIV patients; extension of the street medicine programme; increased intake of boarding students at our schools project; and the replacement of water filters. In the coming year, our specific targets are (i) a renewed focus on improv- ing learning outcomes for our children and a new, child-friendly school building, (ii) consolidation and better management of our safe drinking water project, (iii) solid execution of our 2nd street mobile clinic, (iv) rais- ing more donations in India and (v) improved communication among all stakeholders. Dr. Jack says, “the most important aspect of our work is continuity – that those we help know we continue to be there for them”. I and our hugely dedicated and committed team in Kolkata hope you will carry on the sup- port of this vital work. With determination and spirit, please continue the awareness drives, the fundraising campaigns and the volunteering – in the pursuit of a poverty-free Kolkata. Thank you. Jaydeep Chakraborty CEO 5 Health Calcutta Rescue’s Health Programme aims to help the most vulnerable and 7,865 Project disadvantaged people in The number of Medical care and much Kolkata and rural West Bengal times patients more were treated by our to get the medical treatment street ambulance they desperately need. this year We have three clinics providing treatment and medicine, and a Street Medicine Programme, which gives treatment on Kolkata’s streets to the most needy. 54% We provide free medicine, The increase in new patients including medicines not needing our street available at the government ambulance hospitals. We always aim to anticipate the needs of the slum communities we serve and to eliminate the barriers to their access to treatment and medicine. We also run specialist HIV and Leprosy 14,131 clinics. This is all provided The total free of charge. number of patients treated In the last year, our Health this year Programmes have helped 14,000 people directly, and positively touched the lives of many more – the families and communities of our patients. 3,096 The number of wound dressings performed - 11 per day on average 7 Talapark Clinic have and provide treatment and support with the Pharmacy during the year accordingly. We diagnose new leprosy 2016-17 and all of them gave classes 2,844 patients this year With one dedicated doctor and six cases, treat symptoms, dress wounds for the medical staff in our clinics and trained staff, the Nimtala Clinic provides Talapark, situated in north Kolkata, is and provide medication. Street Medicine Programme. In addition treatment to around 27 patients each the biggest of our clinics and operates Thomas Schmid completed a project on day, six days per week. This is down In addition, we support leprosy patients 6 days a week. Patients come to our ``Possible interaction of frequently used from the figure of 32 patients per day who suffer stigmatization, marginalization Talapark Clinic not just from Kolkata medicine in TPC``, while Luisa Shehadeh last year due to increasing availability and loss of employment. This year 14 but from all over West Bengal, many wrote a very useful note on ``Patients & of health facilities from the Kolkata new leprosy case were identified, six of them travelling great distances to how they understand their medicine``. Municpal Corporation. However, wound have been cured and seven have been receive treatment. The clinic provides care is not adequately treated in local referred to the Government hospital for The latter report conveyed good news screening of new patients referred from government hospitals and patients with treatment. Our clinic continues to support – that patients, by and large, understand Government Hospitals, treatment of chronic maggot-infested wounds are these patients with medicine, wound the medicines they’re taking, the need for a wide variety of conditions, wound often neglected by them altogether. In dressing and nutritional support. 85 them and the correct dosage. dressing and health education. this year, 2,729 patients visited a total of patients received new pair of shoes and A New Medicine tender for 2017- 2019 With the improvement of government 7,934 times. On 1212 occasions, patients 69 pairs of shoes were repaired from the was successfully completed and from health care facilities the number of were referred to Government hospital for Footwear Project. 2017 April CR has been receiving general patient numbers and number appropriate management The majority In India’s Finance Budget of 2017 medicine according to new tender list. of patients in the Mother and Child of our patients come to us for regular in February of this year, the central The number of suppliers on the new list Health program have declined. However wound dressing and follow up treatment. government declared that it would aim is 16. patients seeking support for special We also treat other common medical to eradicate leprosy by 2018. In the ailments like Chronic Kidney diseases, problems like tuberculosis, vitamin same month, one of world’s leading Pharmacy Donations Chronic Myeloid Leukemia and HIV are deficiency and severe burns. economist’s, Amartya Sen, said India’s increasing.