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Directors’ Policy Conference

January 11 - 14, 2021 Virtual 2021 AZA Directors’ Policy Conference

January 11 - 14 Virtual

WE ARE AZA The Association of and Aquariums is committed to providing the highest quality member services to advance the and aquarium movement. AZA is also committed to being a global leader in promoting species conservation and welfare by leveraging the size, scope, expertise, and public trust of its member institutions.

VISION The Association of Zoos and Aquariums envisions a world where all people respect, value and conserve wildlife and wild places.

MISSION The Association of Zoos and Aquariums helps its members and the in their care thrive by providing services advancing animal welfare, public engagement and the conservation of wildlife.

OUR PROMISE • We will promote AZA accreditation as the standard of excellence in the zoo and aquarium profession.

• We will increase the collective impact of AZA members in animal care, welfare, sustainable population management and the conservation of wildlife.

• We will tell powerful stories about the work of AZA-accredited zoos and aquariums.

• We will empower zoo and aquarium professionals to be leaders in their field.

• We will advance diversity, equity, access and inclusion practices in the profession and integrate these as values into our organizational cultures.

1 Monday, January 11

All meetings and programming take place in Eastern Standard Time (EST).

1:00 Opening Welcome • Dan Ashe President & CEO, Association of Zoos and Aquariums • Bert Castro President & CEO, , Arizona Center for Nature Conservation

1:30 Wholly Shift: Changing the Conversation About Diversity and Inclusion Eric Bailey, President, Bailey Strategic Innovation Group

3:15 Break

3:30 Conservation Mission & Purpose Moderated by: Margo McKnight, President & CEO, • Andrea Froehle, VP, Marketing & Communications, Event Network • Andrew Fischer, Vice President of Sustainability & Conservation, The SSA Group • Chris Kuhar, Executive Director, Cleveland Metroparks • Laura Martina, Chief People Officer, Fresno Chaffee Zoo • Jo-Elle Mogerman, Zoo Director - North Campus, Saint Louis Zoo • Eric Rose, VP & Executive Director, Newport Aquarium • Anne Shimerdla, President & CEO, Blank Park Zoo • Tom Stalf, President & CEO, Columbus Zoo and Aquarium • Denise Verret, Chief Executive Officer & Zoo Director, Los Angeles Zoo & Botanical Gardens

5:30 Wrap-Up and Adjourn Dan Ashe, President & CEO, Association of Zoos and Aquariums 2 To find out more, visit www.centaman.com or email Mike Korbel or Greg Cetera [email protected] or [email protected]

2021 AZA Conference Add.indd 1 12/14/2020 5:09:01 PM

Tuesday, January 12

All meetings and programming take place in Eastern Standard Time (EST).

12:00 Director Chats - COVID and Your Staff

Room 1 - Staff and Mental Health

Room 2 - Vaccinations and Other Safety Measures

Room 3 - Doing More with Less - The Pressures of Reduced Staffing

1:00 Break

1:15 Welcome Dan Ashe, President & CEO, Association of Zoos and Aquariums

1:30 Advocacy - Political Landscape and a New Administration Moderated by: Rich Block, CEO, Santa Barbara Zoological Gardens • Dan Ashe, President & CEO, Association of Zoos and Aquariums • Andrea Caldwell, Associate Director, Community and Government Relations, Global • John Calvelli, Executive Vice President for Public Affairs, Wildlife Conservation Society • Rebecca Dietz, Public Affairs, Audubon Nature Institute • Glenn Dobrogosz, President and CEO, Greensboro Science Center • Nancy Kluge, President and CEO, • John Racanelli, Chief Executive Officer, National Aquarium

3:00 Break

5 3:15 One Forward, Two Back: How to Successfully Lead IDEA (Inclusion, Diversity, Equity, Access) Culture Change into Your Organization Eric Bailey, President, Bailey Strategic Innovation Group

5:25 Wrap-Up and Adjourn Craig Hoover, Executive Vice President, Association of Zoos & Aquariums

Wednesday, January 13

All meetings and programming take place in Eastern Standard Time (EST).

12:00 Welcome Dan Ashe, President & CEO, Association of Zoos and Aquariums

12:10 AZA Briefs

AZA Financial Report Phil Wagner, Chief Financial Officer, Association of Zoos and Aquariums

Accreditation Report Denny Lewis, Senior Vice President, Accreditation Programs, Association of Zoos and Aquariums

Federal Agency Outlook Steve Olson, Senior Vice President, Government Affairs, Association of Zoos and Aquariums

National Communication Strategy Rob Vernon, Senior Vice President, Communications and Strategy, Association of Zoos and Aquariums

1:12 Break

1:30 Advances in Population Management in Zoos and Aquariums Moderated by: Dr. Chris Dold DVM, Chief Zoological Officer, SeaWorld Parks and Entertainment 6 AZA Aquatic Populations Engagement Survey Adrienne Rowland, Director, Shark Reef Aquarium at Mandalay Bay

Sustainable Populations Require Sustainable Solutions Moderated by: Adrienne Rowland, Director, Shark Reef Aquarium at Mandalay Bay • Hap Fatzinger, Director, North Carolina Aquarium at Fort Fisher • Jeff Sailer, President and CEO, Toledo Zoo and Aquarium • John Racanelli, CEO, National Aquarium

Reimaging the SSP Program: What You Need To Know Moderated by: Lisa New, President & CEO, Zoo Knoxville • Joe Barkowski, Vice President of Animal Conservation & Science, Tulsa Zoo • Hollie Colahan, Vice President of Living Collections, • Jay Tetzloff, Director,

Breakout #1 - Reimaging SSP Program Conversations

Breakout #2 - Aquatic Sustainability Conversations

3:45 Break

4:00 Animal Welfare: A Critical Conversation for the Future • Dr. Scott Terrell, DVM, Animals and Science Operations Director, Disney’s Animal Kingdom and The Seas • Robin Keith

5:03 Open Forum Facilitated by: Craig Hoover, Executive Vice President, Association of Zoos & Aquariums

5:30 Wrap-Up and Adjourn Craig Hoover, Executive Vice President, Association of Zoos & Aquariums 7 MASTER PLANNERS PROJECT STRATEGISTS EXHIBIT DESIGNERS ARCHITECTS

TULSA ZOO

ST. LOUIS AQUARIUM

INSPIRE. DESIGN. CONNECT. pgavdestinations.com Thursday, January 14

All meetings and programming take place in Eastern Standard Time (EST).

12:00 Sponsor and Director Chats

Room 1 - Retail Trends Since Reopening - What’s Different? Facilitated by: Event Network

Room 2 - Trends and Topic Considerations for Cold Storage Facilitated by: Polar King International

Room 3 - The GX Has Changed, Permanently…So Has the EX (Employee Experience) Facilitated by: The SSA Group

Room 4 - Pricing and Admission Plans for 2021 Facilitated by: Centaman

Room 5 - Defining the Post-COVID Entry Experience and Promoting Conservation Efforts Facilitated by: PGAV Destinations

1:00 Break

1:15 Welcome Dan Ashe, President & CEO, Association of Zoos and Aquariums

1:20 Reduce the Risk: A Crisis in Human and Animal Health Moderated by: Sara Walker, Senior Advisor on Wildlife Trafficking, Association of Zoos & Aquariums • Dr. Darin Collins, Director of Animal Health Programs, Woodland Park Zoo • Dr. Sharon Deem, Director, Saint Louis Zoo Institute for Conservation Medicine • Craig Hoover, Executive Vice President, AZA • Kerston Swartz, Director of Public Affairs and

9 Advocacy, Woodland Park Zoo • Rob Vernon, Senior Vice President, Communications and Strategy, AZA • F. William Zeigler, Senior Vice President of Animal Programs, Chicago 2:20 Break 2:30 Breakout Discussions through a COVID Lens Room 1 - Key Relationships to Have – Business, Government and Operations

Room 2 - AZA Services and Non-U.S. Members

Room 3 - Shift to Online – Education Ideas

3:00 - 3:05 Break

Room 1 - Shift to Online – Fundraising Ideas

Room 2 - Trends Committee COVID Survey Results

Room 3 - Aquarium Colleagues Connect

3:35 Break

3:45 How the Pandemic Impacted Attractions...And How Might They Recover? Charles Read, Founder & Managing Director, Blooloop

4:16 Guest Speaker Moderated by: Kirby Fowler, President & CEO, The Maryland Zoo • Leana Wen M.D. M.Sc. Physician, Author, Healthcare Executive; Board Member; Public Health Professor; Washington Post Contributing Columnist; CNN Medical Analyst

4:48 Wrap-Up and Adjourn Dan Ashe, President & CEO, Association of Zoos and Aquariums

10

AZA Board of Directors 2020-2021

Chair of the Board Directors Bert Castro Richard Block President/CEO CEO Phoenix Zoo, Arizona Center for Santa Barbara Zoological Gardens Nature Conservation 500 Ninos Drive 455 North Galvin Parkway Santa Barbara, CA 93103-3798 Phoenix, AZ 85008 (805) 962-5339 (602) 286–3899 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected] Dr. Christopher Dold Chief Zoological Officer Chair Elect of the Board SeaWorld and Busch Gardens Parks 7007 Sea World Drive Dr. Brian Davis Orlando, FL 32821–8097 EVP Operations (407) 226–5185 Georgia Aquarium [email protected] 225 Baker Street NW Atlanta, GA 30313 Margo McKnight (404) 581–4156 President/CEO [email protected] Palm Beach Zoo Assistant Email: 1301 Summit Boulevard [email protected] West Palm Beach, FL 33405-3035 (561) 533-0887 [email protected] Vice Chair of the Board Assistant Email: Adrienne Rowland [email protected] Director Lisa New Shark Reef Aquarium at Mandalay Bay President/CEO Zoo Knoxville 3950 Las Vegas Blvd S Las Vegas, NV 89119–1006 3500 Knoxville Zoo Drive Knoxville, TN 37914–4416 (702) 632–4565 [email protected] (865) 637–5331 [email protected] Assistant Email: [email protected] Past Chair of the Board Dr. Christopher Kuhar Dr. Mark Penning Director VP Animals, Science and Environment 3900 Wildlife Way Disney’s Animal Kingdom Cleveland, OH 44109–3132 PO Box 10000 (216) 635–3335 Lake Buena Vista, FL 32830 [email protected] (407) 938–2486 Assistant Email: [email protected] [email protected] Assistant Email: [email protected]

12 Dr. Tara Riemer Cynthia Vernon President & CEO Chief Operating Officer Alaska SeaLife Center Monterey Bay Aquarium 301 Railway Avenue PO Box 1329 886 Cannery Row Seward, AK 99664-1329 Monterey, CA 93940-1085 (907) 224–6343 (831) 648-4800 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected]

Dwight Scott Denise Verret Executive Director CEO & Zoo Director San Diego Zoo Los Angeles Zoo & Botanical 2920 Zoo Drive Gardens San Diego, CA 92101–1646 5333 Zoo Drive (619) 744–3325 Los Angeles, CA 90027–1498 [email protected] (323) 644–4264 Assistant Email: [email protected] [email protected] Assistant Email: [email protected]

13 To our AZA family, together, we will thrive again.

BUILT BY FAMILY, FOR FAMILIES, SSA ACTIVATES THE MOMENTS BETWEEN THE EXPERIENCES AZA Staff

Dan Ashe Jennifer DiNenna President & CEO Director, Accreditation Programs (301) 244–3326 (301) 244-3348 [email protected] [email protected]

Craig Hoover Dr. Candice Dorsey Executive Vice President Senior Vice President, Conservation, (301) 244–3345 Management and Welfare Sciences [email protected] (301) 244–3339 [email protected] Cheryl Andrews Director, Conferences Rebecca Greenberg (301) 244-3347 Director, Animal Programs [email protected] (301) 244-3328 [email protected] Cheri Bermudez Coordinator, Accreditation Programs Shelly Grow (301) 244-3357 Vice President, Conservation [email protected] Programs (301) 244–3363 Josh Brandwein [email protected] Coordinator, Government Affairs (301) 244-3346 Georgeanne Harter [email protected] Program Assistant, Member Services (301) 244-3340 Miranda Brauns [email protected] Program Assistant, Animal Programs (301) 244-3367 Jessica Heckendorn [email protected] Coordinator, Integrated Sales & Marketing Dr. Megan Brown (301) 244-3341 Director, Population Management [email protected] Strategy (301) 244-3366 Melissa Howerton [email protected] Senior Vice President, Member Services Gillian Cannataro (301) 244–3337 Program Assistant, Conservation [email protected] Programs (301) 244-3342 Jen Keaton [email protected] Vice President, Congressional Affairs (301) 244–3364 Na’Denna Colbert [email protected] Director, Membership and Database Operations Jack Keeney (301) 244-3334 General Counsel [email protected] (301) 244–2261 [email protected] Kristen Corl Digital Media Coordinator Denny Lewis (301) 244–3330 Senior Vice President, Accreditation [email protected] Programs [email protected]

15 Tim Lewthwaite Gina Velosky Director, Publications and Brand Director, Integrated Marketing (301) 244-3353 (301) 244-3354 [email protected] [email protected]

Karlyn Marcy Rob Vernon Program Assistant, Communications Senior Vice President, (301) 244-3343 Communications and Marketing [email protected] (301) 244–3352 [email protected] Steve Olson Senior Vice President, Government Kartik Viswanath Affairs Program Assistant, Database (301) 244–3349 (301) 244-3325 [email protected] [email protected]

Bridgett Owen Phil Wagner Coordinator, Events Chief Financial Officer (301) 244-3368 (301) 244–3333 [email protected] [email protected]

Nancy Ramos Sara Walker Accounting Assistant Senior Advisor, Wildlife Trafficking (301) 244-3321 (301) 244–3320 [email protected] [email protected]

Amy Rutherford Stephanie Wood Director, Professional Development Accounting Assistant and Education (301) 244-3359 (301) 244–3351 [email protected] [email protected] Ashley Zielinski Ana Maria Sanchez Operations Director, ZAHP Fusion Controller Center (301) 244-3360 (301) 244-3324 [email protected] [email protected]

16

Directors

Susan Altrui Scott Barton Director Executive Director Little Rock Zoo Fresno Chaffee Zoo 1 Zoo Drive 894 W Belmont Avenue Little Rock, AR 72205-5401 Fresno, CA 93728-2891 (501) 661-7200 (559) 498-5915 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] sgonzales-warkentin@ fresnochaffeezoo.org Brent Andersen Founder/CEO Erik Beck Loveland Living Planet Aquarium Executive Director 12033 S Lone Peak Pkwy Mesker Park Zoo & Botanic Garden Draper, UT 84020-9414 1545 Mesker Park Drive (801) 355-3474 x207 Evansville, IN 47720-8206 [email protected] (812) 435-0804 [email protected] Neil Anderson Zoo Director Johnny Binder Northeastern Wisconsin (NEW) Zoo Deputy Director & Adventure Park Cameron Park Zoo 4418 Reforestation Road 1701 N 4th Street Green Bay, WI 54313-8514 Waco, TX 76707-2463 (920) 662-2401 (254) 750-8428 [email protected] [email protected]

Elizabeth Baird Richard Block Director President & CEO North Carolina Aquarium at Pine Santa Barbara Zoo Knoll Shores 500 Ninos Drive 1 Roosevelt Blvd Santa Barbara, CA 93103 Pine Knoll Shores, NC 28512-6813 (805) 962-5339 (252) 247-4003 x222 [email protected] [email protected] Assistant Email: [email protected] Alan Baker Director Greg Bockheim Charles Paddock Zoo Executive Director 9305 Pismo Ave. Virginia Zoo Atascadero, CA 93422 3500 Granby Street (805) 470-3170 Norfolk, VA 23504-1329 [email protected] (757) 441-2374 x238 [email protected] Paul Baribault President & CEO Misha Body San Diego Zoo Director of Husbandry 2920 Zoo Drive California Science Center San Diego, CA 92101-1646 700 Exposition Park Drive (619) 557-3999 Los Angeles, CA 90037-1210 [email protected] (213) 744-2605 Assistant Email: [email protected] [email protected]

18 Dr. Jeffrey Bonner Bert Castro Dana Brown President & CEO President & CEO Saint Louis Zoo Phoenix Zoo One Government Drive 455 N Galvin Parkway Saint Louis, MO 63110-1395 Phoenix, AZ 85008-3431 (314) 781-0900 (602) 286-3899 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected]

Jim Breheny Greg Charbeneau Executive Vice President & General General Manager Director OdySea Aquarium Wildlife Conservation Society 9500 E Via De Ventura Suite A-100 2300 Southern Boulevard Scottsdale, AZ 85256-2734 Bronx, NY 10460 (480) 665-2983 (718) 220-5101 [email protected] [email protected] Assistant Email: Bob Chastain [email protected] President & CEO Cheyenne Mountain Zoo Tim Brown 4250 Cheyenne Mountain Zoo Road President & CEO Colorado Springs, CO 80906-5755 Tracy (719) 633-9925 x141 589 East 1300 South [email protected] Salt Lake City, UT 84105-1111 Assistant Email: (801) 596-8500 x120 [email protected] [email protected] David Chung Wendy Bulger Zoo Director General Counsel Samsung C&T Everland Zoo San Diego Zoo Global 199 Everland-ro, Pogok-eup, Cheoin- 2550 5th Ave, Suite 520 gu San Diego, CA 92103 Yongin, Gyeonggi-do, 17023 (619) 685-3241 Republic of Korea [email protected] [email protected] Assistant Email: Assistant Email: [email protected] nahee00,[email protected]

Dr. Kyle Burks Cynthia Claus Executive Vice President & Chief Director Operating Officer Jenkinson’s Aquarium Audubon Zoo 300 Ocean Avenue 6500 Magazine Street Point Pleasant Beach, NJ 08742- New Orleans, LA 70118-4848 3261 (504) 212-5324 (732) 892-0600 x132 [email protected] [email protected] Assistant Email: Steve Burns [email protected] President & CEO Utah’s Hogle Zoo Dr. Leigh Clayton 2600 E Sunnyside Avenue VP of Animal Care Salt Lake City, UT 84108-1454 New England Aquarium (801) 584-1704 Central Wharf [email protected] Boston, MA 02110-3399 (508) 380-3031 [email protected] Assistant Email: [email protected]

19 Dr. Stephen M. Coan Sarah Crupi President & CEO Executive Director Mystic Aquarium Cleveland Zoological Society 55 Coogan Blvd 3900 Wildlife Way Mystic, CT 06355-1997 Cleveland, OH 44109 (860) 572-5955 x313 (216) 635-3368 [email protected] [email protected]

Bill Cooper Robert W. Davidson Zoo Administrator President & CEO Seattle Aquarium 150 Cleveland Park Drive 1483 Alaskan Way Pier 59 Greenville, SC 29601-3147 Seattle, WA 98101-2015 (864) 467-4300 (206) 693-6161 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected]

Haley Cope Dr. Brian Davis CEO President & CEO Lake Superior Zoo Georgia Aquarium 7210 Fremont Street 225 Baker Street NW Duluth, MN 55807-1854 Atlanta, GA 30313 (218) 730-4500 (404) 581-4156 [email protected] [email protected] Assistant Email: Joseph Couceiro [email protected] President & CEO ZooTampa at Lowry Park Nik Dehejia 1101 W Sligh Avenue Executive Vice President Tampa, FL 33604-5958 Oakland Zoo (813) 933-8008 9777 Golf Links Road [email protected] Oakland, CA 94605-4925 Assistant Email: (510) 746-7138 [email protected] [email protected] Assistant Email: Dr. Bridget Coughlin [email protected] President & CEO John G. Dolf DeJong 1200 S Lake Shore Drive President & CEO Chicago, IL 60605-2490 Zoo (312) 692-3113 361A Old Finch Avenue [email protected] Toronto, ON M1B 5K7 Canada Assistant Email: (416) 392-5909 [email protected] [email protected] Assistant Email: Terri Cox [email protected] Executive Director Cameron Park Zoological and Vikram Dewan Botanical Society President & CEO 1703 North 4th Street Waco, TX 76707 3400 West Girard Avenue (254) 750-8427 Philadelphia, PA 19104-1196 [email protected] (215) 243-5202 Assistant Email: [email protected] [email protected]

20 Becky Dewitz Lee Ehmke CEO President & CEO Great Plains Zoo & Delbridge Houston Zoo, Inc. Museum of Natural History 6200 Hermann Park Drive 805 S Kiwanis Avenue Houston, TX 77030-1710 Sioux Falls, SD 57104-3798 (713) 533-6800 (701) 857-4166 [email protected] [email protected] Assistant Email: [email protected] Rick Dietz Deputy Director Dr. Jeff Ettling Northwest Trek Wildlife Park President & CEO 11610 Trek Drive E. Sedgwick County Zoo Eatonville, WA 98328-9502 5555 W Zoo Boulevard (360) 832-7150 Wichita, KS 67212-1698 [email protected] (316) 266-8201 [email protected] Shawn Dixon Chief Operating Officer Michael Fatzinger San Diego Zoo Global Director 2920 Zoo Drive North Carolina Aquarium at Fort San Diego, CA 92101 Fisher (619) 685-3230 900 Loggerhead Road [email protected] Kure Beach, NC 28449-3786 Assistant Email: (910) 772-0502 [email protected] [email protected]

Glenn Dobrogosz Jilian Fazio President & CEO Director Greensboro Science Center Turtle Back Zoo 4301 Lawndale Drive 560 Northfield Avenue Greensboro, NC 27455-1816 West Orange, NJ 07052-2431 (336) 282-0485 (201) 341-1279 gdobrogosz@greensboroscience. [email protected] org Norah Fletchall Heather Doggett President & CEO Chief Operations Officer Loveland Living Planet Aquarium 300 Parkside Avenue 12033 S Lone Peak Pkwy Buffalo, NY 14214-1963 Draper, UT 84020-9414 (716) 995-6144 (803) 338-5775 [email protected] [email protected] Assistant Email: [email protected] Maria Clara Dominguez CEO L. Ronald Forman Cali Zoological Foundation President & CEO Carrera 2 Oeste Calle 14 esquina Audubon Nature Institute Santa Teresita 1 Canal Street Cali Valle del Cauca, 76001000 New Orleans, LA 70130-1175 Colombia (504) 861-5119 5724880888 (116) [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected] Rebecca Foster Guest Experience Director Newport Aquarium One Aquarium Way Newport, KY 41071-1679 (859) 815-1444 [email protected] 21 Kirby Fowler Paul Gosselin President & CEO CEO The Maryland Zoo in Baltimore Zoo de Granby 1876 Mansion House Drive - Druid 525 Saint-Hubert Street Hill Park Granby, QC J2G 5P3 Canada Baltimore, MD 21217-4474 (450) 372-9113 x2100 (443) 552-5254 [email protected] [email protected] Assistant Email: [email protected] John Frawley Director / President Dr. Alejandro Grajal Minnesota Zoological Garden President & CEO 13000 Zoo Blvd Woodland Park Zoo Apple Valley, MN 55124-8199 5500 Phinney Ave. N. (952) 431-9299 Seattle, WA 98103-5865 [email protected] (206) 548-2538 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Ken Frye Director Dr. Joe Greathouse Scovill Zoo Zoo Director 71 S Country Club Road Oglebay’s Good Zoo Decatur, IL 62521-4470 465 Lodge Drive (217) 421-7435 Wheeling, WV 26003-1967 [email protected] (304) 243-4027 [email protected] Michelle Furrer Director/Campus Manager Andria Heath Como Park Zoo and Conservatory Executive Director 1225 Estabrook Drive Saint Paul, MN 55103-1022 1 Utica Zoo Way (651) 207-0333 Utica, NY 13501-5090 [email protected] (315) 738-0472 x41 [email protected] Roger Germann Assistant Email: President & CEO [email protected] The Aquarium 701 Channelside Drive Elizabeth Heidorn Tampa, FL 33602-5614 Executive Director (813) 273-4062 Racine Zoological Gardens [email protected] 2131 North Main Street Assistant Email: Racine, WI 53402 [email protected] (262) 636-9291 [email protected] Jodi Gibson President & CEO Gordon Henley Zoological Society of Milwaukee Director 10005 W Blue Mound Road Ellen Trout Zoo Milwaukee, WI 53226-4383 402 Zoo Circle (773) 718-4484 Lufkin, TX 75904-1345 [email protected] (936) 633-0399 Assistant Email: [email protected] [email protected] J. Kevin Hertell Dr. Jeremy Goodman Zoo Manager Executive Director Happy Hollow Zoo Roger Williams Park Zoo 1300 Senter Road 1000 Elmwood Avenue San Jose, CA 95112-2520 Providence, RI 02907-3659 (408) 794-6431 (401)785-3510 x309 [email protected] [email protected] 22 Gregg Hudson Ron Kagan President & CEO CEO Dallas Zoo Detroit Zoo 650 S R L Thornton Fwy 8450 West 10 Mile Rd Dallas, TX 75203-3013 Royal Oak, MI 48067-3001 (469) 554-7510 (248) 541-5717 x3117 [email protected] [email protected] Assistant Email: Holly Hunt [email protected] President African Safari Wildlife Park Lisa Keith 25600 Woodward Ave, Ste 110 Director Royal Oak, MI 480670944 The David Traylor Zoo of Emporia (248) 398-6533 x4 75 Sodens Road holly@internationalanimalexchange. Emporia, KS 66801-8702 com (620) 341-4365 Assistant Email: [email protected] [email protected] Dennis W. Kelly Lindsay Hutchison Director Emeritus President & CEO Smithsonian National Zoological Tulsa Zoo Park 6421 E 36th St N 3681 Brookhaven Manor Crossing Tulsa, OK 74115-2102 NE (918) 669-6637 Atlanta, GA 30319 [email protected] (404) 565-3641 [email protected] Craig Ivanyi Executive Director Page Kiniry Arizona-Sonora Desert Museum President & CEO 2021 N Kinney Road Tucson, AZ 85743-8918 1931 Brookgreen Dr (520) 883-3036 Murrells Inlet, SC 29576-5072 [email protected] (843) 235-6035 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Tom Jacobson President Jennifer Kleen Greater Los Angeles Zoo Minot Zoo Crew Executive Director Association Roosevelt Park Zoo 5333 Zoo Drive PO Box 538 Los Angeles, CA 90027-1451 Minot, ND 58702-0538 (323) 644-4701 (701) 857-4166 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected]

Sally Jacobson Rebecca Kleinhample Executive Director Executive Director Red River Zoo Virginia Living Museum 4255 23rd Avenue S 524 J Clyde Morris Blvd Fargo, ND 58104-8786 Newport News, VA 23601-1929 (701) 367-6494 (757) 534-7423 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected]

23 Nancy Kluge Dario Lareu President & CEO CEO & Director Reid Park Zoo Fundacion Temaiken 1030 S Randolph Way Ruta Provincial 25 - KM 1 Tucson, AZ 85716 Escobar, 1625 Argentina (520) 881-4753 5.49117E+12 [email protected] [email protected] Assistant Email: [email protected] Dr. Dwight Lawson Executive Director & CEO Erika Kohler Oklahoma City Zoo and Botanical Deputy Director Garden San Diego Zoo 2000 Remington Place 2920 Zoo Drive Oklahoma City, OK 73111 San Diego, CA 92101-1646 (405) 424-3344 (619) 231-1515 x4559 [email protected] [email protected] Assistant Email: [email protected] Andi Kornak Deputy Executive Director - Animal Carrie Lewis & Veterinary Programs President & CEO Cleveland Metroparks Zoo Oregon Coast Aquarium 3900 Wildlife Way 2820 SE Ferry Slip Road Cleveland, OH 44109-3132 Newport, OR 97365-5269 (216) 635-3373 (541) 867-3474 x5216 [email protected] [email protected] Assistant Email: Abbie Krause [email protected] Director Pueblo Zoo Bill Lentz 3455 Nuckolls Avenue General Manager Pueblo, CO 81005-1234 (719) 561-1452 x104 4400 Rickenbacker Cswy [email protected] Miami, FL 33149-1095 Assistant Email: Bill.Lentz@PalaceEntertainment. [email protected] com Assistant Email: Dr. Christopher Kuhar [email protected] Director Cleveland Metroparks Zoo John Linehan 3900 Wildlife Way President & CEO Cleveland, OH 44109-3132 Zoo New England (216) 635-3335 Franklin Park - 1 Franklin Park Road [email protected] Boston, MA 2121 Assistant Email: (617) 989-2054 [email protected] [email protected] Assistant Email: Dr. Clément Lanthier [email protected] President & CEO Zoo Dardenelle Long 1300 Zoo Road NE CEO & President Calgary, AB T2E 7V6 Canada Chattanooga Zoo at Warner Park (403) 232-7726 301 N Holtzclaw Avenue [email protected] Chattanooga, TN 37404-2306 Assistant Email: (423) 551-3918 [email protected] [email protected]

24 Keith Lovett Nancy McToldridge Executive Director Zoo Director Buttonwood Park Zoo Santa Barbara Zoological Gardens 425 Hawthorn Street 500 Ninos Drive New Bedford, MA 02740-1418 Santa Barbara, CA 93103-3798 (774) 328-6859 (805) 962-5339 x103 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected]

Doug Lund Dan Miller Sr. VP, COO, CFO Director Utah’s Hogle Zoo Bramble Park Zoo 2600 E Sunnyside Avenue 800 10th Street NW Salt Lake City, UT 84108-1454 Watertown, SD 57201-8806 (801) 584-1709 (605) 882-6269 [email protected] [email protected]

Michael Macek Kevin Mills Zoo Director - Forest Park President & CEO Saint Louis Zoo Aquarium One Government Drive 100 Aquarium Wharf Saint Louis, MO 63110-1395 Charleston, SC 29401-6300 (314) 646-4825 (843) 579-8555 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected]

Crislyn McKerron Dr. Jo-Elle Mogerman Director Director - WildCare Park Cabrillo Marine Aquarium Saint Louis Zoo 3720 Stephen M White Drive One Government Drive San Pedro, CA 90731-7012 Saint Louis, MO 63110-1395 (310) 384-7785 (312) 692-3126 [email protected] [email protected] Assistant Email: [email protected] Dr. Steven Monfort Director Margo McKnight Smithsonian National Zoological Park President & CEO 3001 Connecticut Ave NW, MRC 5508 Palm Beach Zoo Washington, DC 20008-2537 1301 Summit Boulevard (202) 633-4442 West Palm Beach, FL 33405-3035 [email protected] (813) 484-4048 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Allen Monroe President & CEO Pat McTigue The Living Desert Zoo and Gardens Deputy Director 47900 Portola Avenue San Diego Zoo Safari Park Palm Desert, CA 92260-6156 15500 San Pasqual Valley Road (760) 346-5694 x2102 Escondido, CA 92027-7017 [email protected] (760) 738-5017 Assistant Email: [email protected] [email protected] Assistant Email: [email protected]

25 Joe Montisano Kristi Newland Director Director El Paso Zoo and Botanical Gardens Lee Richardson Zoo 300 N. Campbell 312 East Finnup Drive El Paso, TX 79901 Garden City, KS 67846-6561 (915) 479-6033 (620) 276-1250 [email protected] [email protected] Assistant Email: Donald Moore [email protected] Director Emeritus Oregon Zoo Dr. Jackie Ogden 4001 SW Canyon Road Past Chair Portland, OR 97221-2705 (407) 924-8001 (917) 757-6769 [email protected] [email protected] Sarah Oliver William Moore Deputy Director President & CEO Point Defiance Zoo & Aquarium Foundation 5400 N Pearl Street 12400 SW 152 Street Tacoma, WA 98407-3224 Miami, FL 33177-1499 (253) 404-3632 (305) 255-5551 [email protected] [email protected] Julie Packard Amos Morris Executive Director Deputy Director/Chief Operating Monterey Bay Aquarium Officer 886 Cannery Row Fresno Chaffee Zoo Monterey, CA 93940-1085 894 W Belmont Avenue (831) 648-4801 Fresno, CA 93728-2891 [email protected] (559) 492-4433 Assistant Email: [email protected] [email protected] Assistant Email: sgonzales-warkentin@ Nancy Parker fresnochaffeezoo.org Executive Director & President Saginaw Children’s Zoo Amy Morris 1730 S Washington Avenue Executive Director Saginaw, MI 48601-2876 Potter Park Zoological Society (989) 759-1408 x115 1301 S Pennsylvania Avenue [email protected] Lansing, MI 48912-1646 Assistant Email: (517) 483-4222 [email protected] [email protected] Dr. Joel Parrott Tim Morrow President & CEO President & CEO Oakland Zoo San Antonio Zoological Society 9777 Golf Links Road 18610 Wooded Creek Oakland, CA 94605-4925 San Antonio, TX 78259-3315 (510) 632-9525 x172 (210) 825-9011 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected] Dennis Pate Dr. Hayley Murphy President & CEO Deputy Director Omaha’s Henry Doorly Zoo & Zoo Atlanta Aquarium 800 Cherokee Ave SE 3529 South 76th St Atlanta, GA 30315 Lincoln, NE 68506 (404) 624-5801 (402) 738-2030 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected] 26 Jason Patlis Douglas Piekarz Director President & CEO Maritime Aquarium at Norwalk Akron Zoological Park 10 North Water Street 500 Edgewood Avenue Norwalk, CT 06854-2228 Akron, OH 44307-2199 [email protected] (330) 375-2550 x7229 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Gene Peacock Executive Director Leigh Pierre-Oetker Zoo Boise Executive Director 355 E Julia Davis Drive Sequoia Park Zoo Foundation Boise, ID 83702-7670 3414 W Street (208) 608-7745 Eureka, CA 95503-5656 [email protected] (707) 442-5649 x201 [email protected] Jacqueline Peeler Manager Living Collections John Racanelli Museum of Science Chief Executive Officer 1 Science Park National Aquarium Boston, MA 02114-1099 111 Market Place, Suite 800 (617) 589-0333 Baltimore, MD 21202 [email protected] (410) 576-3821 [email protected] Dr. Mark Penning Assistant Email: Vice President, Animals, Science, [email protected] and Environment Disney’s Animal Kingdom Pamela Reed Sanchez PO Box 10000 President & CEO Lake Buena Vista, FL 32830 Society (407) 938-2486 2222 St. Paul Street [email protected] Rochester, NY 14621-1097 Assistant Email: (585) 336-7210 [email protected] [email protected]

Lori Perkins Tara Riemer Deputy Director President & CEO Birmingham Zoo Alaska SeaLife Center 2630 Cahaba Road 301 Railway Avenue PO Box 1329 Birmingham, AL 35223-1106 Seward, AK 99664-1329 (205) 879-0409 x204 (907) 224-6343 [email protected] [email protected] Assistant Email: Lisa Peterson [email protected] Executive Director San Diego Zoo Safari Park Anthony Rivera 15500 San Pasqual Valley Road VP, Guest Experience & Hospitality Escondido, CA 92027-7017 Georgia Aquarium (760) 738-5011 225 Baker Street NW [email protected] Atlanta, GA 30313-1809 Assistant Email: (404) 581-4031 [email protected] [email protected] Assistant Email: Chris Pfefferkorn [email protected] President & CEO Birmingham Zoo Eric Rose 2630 Cahaba Road VP & Executive Director Birmingham, AL 35223-1106 Newport Aquarium (205) 397-3855 One Aquarium Way [email protected] Newport, KY 41071-1679 (859) 468-7930 27 [email protected] Dr. Megan Ross Rick Schuiteman Zoo Director Executive Director Fort Wayne Children’s Zoo 2001 N Clark Street 3411 Sherman Blvd Chicago, IL 60614-4757 Fort Wayne, IN 46808-1594 (312) 742-7925 (260) 427-6805 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected]

Adrienne Rowland Ronda Schwetz Director Executive Zoo Director Shark Reef Aquarium at Mandalay Henry Vilas Zoo Bay 702 S Randall Avenue 3950 Las Vegas Blvd S Madison, WI 53715-1600 Las Vegas, NV 89119-1006 (608) 266-4732 (702) 632-4565 [email protected] [email protected] Assistant Email: [email protected] Jeff Rudolph President & CEO Dwight Scott California Science Center Executive Director 700 Exposition Park Drive San Diego Zoo Los Angeles, CA 90037-1210 2920 Zoo Drive (213) 744-7483 San Diego, CA 92101-1646 [email protected] (619) 744-3325 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Julie Rugg Executive Director Bart Shepherd New Mexico Bio Park Society, Inc. Senior Director 903 10th Street SW Steinhart Aquarium Albuquerque, NM 87102-4098 55 Music Concourse Drive (505) 764-6228 San Francisco, CA 94118-4503 [email protected] (415) 379-5445 [email protected] Dr. Cristián Samper President & CEO Anne Shimerdla Wildlife Conservation Society President & CEO 2300 Southern Boulevard Blank Park Zoo Bronx, NY 10460 7401 SW 9th Street (718) 741-8126 Des Moines, IA 50315-6667 [email protected] (515) 974-2573 Assistant Email: [email protected] [email protected] Scott Shoemaker Keith Sanford Director President & CEO Sunset Zoological Park Tennessee Aquarium 2333 Oak St One Broad Street Manhattan, KS 66502-3824 Chattanooga, TN 37402 (785) 587-2737 (423) 785-4003 [email protected] [email protected] Dr. Robert Shumaker Dale Schmidt President & CEO Executive Vice President & Chief Indianapolis Zoological Society, Inc. Operating Officer 1200 W Washington Street National Aquarium Indianapolis, IN 46222-4552 501 E Pratt St Pier 3 (317) 610-9021 Baltimore, MD 21202-3194 [email protected] (410) 986-2376 Assistant Email: [email protected] [email protected] Assistant Email: 28 [email protected] Amanda Shurr Thomas Stalf President & CEO President & CEO Lehigh Valley Zoo Columbus Zoo and Aquarium and 5150 Game Preserve Road, PO Box The Wilds 519 4850 West Powell Road Schnecksville, PA 18078-3305 Powell, OH 43065-7288 (610) 799-4171 x243 (614) 315-4511 [email protected] [email protected] Assistant Email: Gary Siddall [email protected] President & CEO Aquarium of Niagara Lewis Stevens 701 Whirlpool St. Director Niagara Falls, NY 14301 Capron Park Zoo (716) 286-9380 201 County Street [email protected] Attleboro, MA 02703-3510 Assistant Email: (203) 804-0445 [email protected] [email protected]

Patricia Simmons Stephanie Stowell Director & CEO Director North Carolina Zoo Albuquerque Biological Park 4401 Zoo Pkwy 903 10th Street SW Asheboro, NC 27205-1425 Albuquerque, NM 87102-4029 (336) 879-7101 (505) 764-6279 [email protected] [email protected] Assistant Email: [email protected] Dr. Stuart Strahl President & CEO Joshua Sisk Chicago Zoological Society - Executive Director Potawatomi Zoo 3300 Golf Road 500 S Greenlawn Avenue Brookfield, IL 60513-1095 South Bend, IN 46615-1341 (708) 688-8300 (574) 235-9703 [email protected] [email protected] Assistant Email: [email protected] Peggy Sloan Chief Animal Operations Officer Tommy Stringfellow John G. Shedd Aquarium President & CEO 1200 S Lake Shore Drive & Garden Chicago, IL 60605-2490 500 Wildlife Parkway (312) 692-3374 Columbia, SC 29210-8014 [email protected] (803) 602-0836 [email protected] Kelley Snodgrass Assistant Email: Executive Director [email protected] Fossil Rim Wildlife Center 2155 County Road 2008 Yvonne Strode Glen Rose, TX 76043-6117 Director (254) 898-4239 [email protected] 2320 N Prospect Road Assistant Email: Peoria, IL 61603-2132 [email protected] (309) 713-5200 [email protected] Brinton Spencer Assistant Email: Director [email protected] Brandywine Zoo 1001 N Park Drive Wilmington, DE 19802-3801 (302) 571-7788 (201) [email protected] 29 Dr. Scott Terrell Dr. Alan Tousignant Animal and Science Operations Director Director Trevor Zoo Disney’s Animals, Science, and 131 Millbrook School Road Environment Millbrook, NY 12545-4932 2020 N Avenue of the Stars (845) 677-3704 x178 Lake Buena Vista, FL 32830 [email protected] (407) 938-2746 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Jennifer Tracey Senior Director, Marketing, Jay Tetzloff Communciations & Partnerships Director Miller Park Zoo 361A Old Finch Avenue 1020 S Morris Avenue Toronto, ON M1B 5K7 Canada Bloomington, IL 61701-6307 (416) 392-5936 (309) 434-2825 [email protected] [email protected] Assistant Email: [email protected] Dr. Patrick Thomas General Curator Cheryl Tracy Executive Director 2300 Southern Boulevard National Aviary Bronx, NY 10460-1090 700 Arch St (718) 220-7111 Pittsburgh, PA 15212-5201 [email protected] (412) 258-9440 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Lydia Thomas Executive Director Chris Vanskike Friends of the Greenville Zoo Director 150 Cleveland Park Drive Cameron Park Zoo Greenville, SC 29601-3147 1701 N 4th Street (864) 627-4200 Waco, TX 76707-2463 lthomas@greenvillezoofoundation. (254) 750-8426 org [email protected]

Diane Thompson Alan Varsik President & CEO Director Binder Park Zoo Northwest Trek Wildlife Park / Point 7400 Division Drive Defiance Zoo & Aquarium Battle Creek, MI 49014-9500 11610 Trek Drive E. (269) 441-9004 Eatonville, WA 98328-9502 [email protected] (253) 404-3634 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Tracey Tomme President & CEO Kris Vehrs Boonshoft Museum of Discovery Executive Director, Retired 2600 Deweese Parkway Association of Zoos & Aquariums Dayton, OH 45414-5400 8403 Colesville Road, Ste 710 (719) 641-9940 Silver Spring, MD 20910-3397 [email protected] (703) 534-4032 [email protected] Assistant Email: [email protected]

30 Cynthia Vernon Cynthia Whitbred-Spanoulis Chief Operating Officer President & CEO Monterey Bay Aquarium Virginia Aquarium & Marine Science 886 Cannery Row Center Monterey, CA 93940-1085 717 General Booth Blvd (831) 648-7989 Virginia Beach, VA 23451-4811 [email protected] (757) 385-0340 Assistant Email: [email protected] [email protected] Maylon White Denise Verret Division Director Chief Executive Officer & Zoo Director North Carolina Aquariums Los Angeles Zoo and Botanical 3125 Poplarwood Court Suite 160 Gardens Raleigh, NC 27604 5333 Zoo Drive (984) 239-6801 Los Angeles, CA 90027-1498 [email protected] (323) 644-4264 [email protected] Charles Wikenhauser Assistant Email: Director [email protected] Milwaukee County Zoological Gardens 10001 W Bluemound Road Cynthia Wagner Milwaukee, WI 53226-4384 Director (414) 256-5402 Potter Park Zoo charles.wikenhauser@ 1301 S Pennsylvania Avenue milwaukeecountywi.gov Lansing, MI 48912-1646 Assistant Email: (517) 648-1198 [email protected] [email protected] Assistant Email: Brendan Wiley Zoo Director John Walczak Topeka Zoo Director 635 SW Gage Blvd Louisville Zoological Garden Topeka, KS 66606-2066 1100 Trevilian Way (785) 368-9131 Louisville, KY 40213-1559 [email protected] (502) 238-5335 Assistant Email: [email protected] [email protected] Assistant Email: [email protected] Lochlan Wooten Chief Operating Officer Larry Warner Riverbanks Zoo & Garden Director 500 Wildlife Parkway North Carolina Aquarium on Roanoke Columbia, SC 29210-8014 Island (803) 602-0837 374 Airport Road [email protected] Manteo, NC 27954-9485 (252) 475-2306 Brenda Young [email protected] Assistant Director Assistant Email: Capron Park Zoo [email protected] 201 County Street Attleboro, MA 02703-3510 Vera Westphal (774) 451-8773 Deputy Zoo Director (Administration [email protected] and Finance) Milwaukee County Zoological Gardens Janice Zeitlin 10001 W Bluemound Road CEO Milwaukee, WI 53226-4384 Elephant Sanctuary in Tennessee (414) 256-5404 PO Box 393 [email protected] Hohenwald, TN 38462 Assistant Email: (931) 796-6500 x113 [email protected] [email protected]

31 Thank you to the Conference Sponsors for your dedication and support!

Thank you to the Commercial Member Engagement Council (CMEC)!

Founded in January 2020, the goal of the CMEC is to find the intersection between economic, environmental, and social aspects of business to set the standards for the industry in carrying out AZA’s mission of respecting, valuing, and conserving wildlife and wild places.