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Directors' Policy Conference Directors’ Policy Conference January 11 - 14, 2021 Virtual 2021 AZA Directors’ Policy Conference January 11 - 14 Virtual WE ARE AZA The Association of Zoos and Aquariums is committed to providing the highest quality member services to advance the zoo and aquarium movement. AZA is also committed to being a global leader in promoting species conservation and animal welfare by leveraging the size, scope, expertise, and public trust of its member institutions. VISION The Association of Zoos and Aquariums envisions a world where all people respect, value and conserve wildlife and wild places. MISSION The Association of Zoos and Aquariums helps its members and the animals in their care thrive by providing services advancing animal welfare, public engagement and the conservation of wildlife. OUR PROMISE • We will promote AZA accreditation as the standard of excellence in the zoo and aquarium profession. • We will increase the collective impact of AZA members in animal care, welfare, sustainable population management and the conservation of wildlife. • We will tell powerful stories about the work of AZA-accredited zoos and aquariums. • We will empower zoo and aquarium professionals to be leaders in their field. • We will advance diversity, equity, access and inclusion practices in the profession and integrate these as values into our organizational cultures. 1 Monday, January 11 All meetings and programming take place in Eastern Standard Time (EST). 1:00 Opening Welcome • Dan Ashe President & CEO, Association of Zoos and Aquariums • Bert Castro President & CEO, Phoenix Zoo, Arizona Center for Nature Conservation 1:30 Wholly Shift: Changing the Conversation About Diversity and Inclusion Eric Bailey, President, Bailey Strategic Innovation Group 3:15 Break 3:30 Conservation Mission & Purpose Moderated by: Margo McKnight, President & CEO, Palm Beach Zoo • Andrea Froehle, VP, Marketing & Communications, Event Network • Andrew Fischer, Vice President of Sustainability & Conservation, The SSA Group • Chris Kuhar, Executive Director, Cleveland Metroparks • Laura Martina, Chief People Officer, Fresno Chaffee Zoo • Jo-Elle Mogerman, Zoo Director - North Campus, Saint Louis Zoo • Eric Rose, VP & Executive Director, Newport Aquarium • Anne Shimerdla, President & CEO, Blank Park Zoo • Tom Stalf, President & CEO, Columbus Zoo and Aquarium • Denise Verret, Chief Executive Officer & Zoo Director, Los Angeles Zoo & Botanical Gardens 5:30 Wrap-Up and Adjourn Dan Ashe, President & CEO, Association of Zoos and Aquariums 2 To find out more, visit www.centaman.com or email Mike Korbel or Greg Cetera [email protected] or [email protected] 2021 AZA Conference Add.indd 1 12/14/2020 5:09:01 PM Tuesday, January 12 All meetings and programming take place in Eastern Standard Time (EST). 12:00 Director Chats - COVID and Your Staff Room 1 - Staff and Mental Health Room 2 - Vaccinations and Other Safety Measures Room 3 - Doing More with Less - The Pressures of Reduced Staffing 1:00 Break 1:15 Welcome Dan Ashe, President & CEO, Association of Zoos and Aquariums 1:30 Advocacy - Political Landscape and a New Administration Moderated by: Rich Block, CEO, Santa Barbara Zoological Gardens • Dan Ashe, President & CEO, Association of Zoos and Aquariums • Andrea Caldwell, Associate Director, Community and Government Relations, San Diego Zoo Global • John Calvelli, Executive Vice President for Public Affairs, Wildlife Conservation Society • Rebecca Dietz, Public Affairs, Audubon Nature Institute • Glenn Dobrogosz, President and CEO, Greensboro Science Center • Nancy Kluge, President and CEO, Reid Park Zoo • John Racanelli, Chief Executive Officer, National Aquarium 3:00 Break 5 3:15 One Forward, Two Back: How to Successfully Lead IDEA (Inclusion, Diversity, Equity, Access) Culture Change into Your Organization Eric Bailey, President, Bailey Strategic Innovation Group 5:25 Wrap-Up and Adjourn Craig Hoover, Executive Vice President, Association of Zoos & Aquariums Wednesday, January 13 All meetings and programming take place in Eastern Standard Time (EST). 12:00 Welcome Dan Ashe, President & CEO, Association of Zoos and Aquariums 12:10 AZA Briefs AZA Financial Report Phil Wagner, Chief Financial Officer, Association of Zoos and Aquariums Accreditation Report Denny Lewis, Senior Vice President, Accreditation Programs, Association of Zoos and Aquariums Federal Agency Outlook Steve Olson, Senior Vice President, Government Affairs, Association of Zoos and Aquariums National Communication Strategy Rob Vernon, Senior Vice President, Communications and Strategy, Association of Zoos and Aquariums 1:12 Break 1:30 Advances in Population Management in Zoos and Aquariums Moderated by: Dr. Chris Dold DVM, Chief Zoological Officer, SeaWorld Parks and Entertainment 6 AZA Aquatic Populations Engagement Survey Adrienne Rowland, Director, Shark Reef Aquarium at Mandalay Bay Sustainable Populations Require Sustainable Solutions Moderated by: Adrienne Rowland, Director, Shark Reef Aquarium at Mandalay Bay • Hap Fatzinger, Director, North Carolina Aquarium at Fort Fisher • Jeff Sailer, President and CEO, Toledo Zoo and Aquarium • John Racanelli, CEO, National Aquarium Reimaging the SSP Program: What You Need To Know Moderated by: Lisa New, President & CEO, Zoo Knoxville • Joe Barkowski, Vice President of Animal Conservation & Science, Tulsa Zoo • Hollie Colahan, Vice President of Living Collections, Birmingham Zoo • Jay Tetzloff, Director, Miller Park Zoo Breakout #1 - Reimaging SSP Program Conversations Breakout #2 - Aquatic Sustainability Conversations 3:45 Break 4:00 Animal Welfare: A Critical Conversation for the Future • Dr. Scott Terrell, DVM, Animals and Science Operations Director, Disney’s Animal Kingdom and The Seas • Robin Keith 5:03 Open Forum Facilitated by: Craig Hoover, Executive Vice President, Association of Zoos & Aquariums 5:30 Wrap-Up and Adjourn Craig Hoover, Executive Vice President, Association of Zoos & Aquariums 7 MASTER PLANNERS PROJECT STRATEGISTS EXHIBIT DESIGNERS ARCHITECTS TULSA ZOO ST. LOUIS AQUARIUM INSPIRE. DESIGN. CONNECT. pgavdestinations.com Thursday, January 14 All meetings and programming take place in Eastern Standard Time (EST). 12:00 Sponsor and Director Chats Room 1 - Retail Trends Since Reopening - What’s Different? Facilitated by: Event Network Room 2 - Trends and Topic Considerations for Cold Storage Facilitated by: Polar King International Room 3 - The GX Has Changed, Permanently…So Has the EX (Employee Experience) Facilitated by: The SSA Group Room 4 - Pricing and Admission Plans for 2021 Facilitated by: Centaman Room 5 - Defining the Post-COVID Entry Experience and Promoting Conservation Efforts Facilitated by: PGAV Destinations 1:00 Break 1:15 Welcome Dan Ashe, President & CEO, Association of Zoos and Aquariums 1:20 Reduce the Risk: A Crisis in Human and Animal Health Moderated by: Sara Walker, Senior Advisor on Wildlife Trafficking, Association of Zoos & Aquariums • Dr. Darin Collins, Director of Animal Health Programs, Woodland Park Zoo • Dr. Sharon Deem, Director, Saint Louis Zoo Institute for Conservation Medicine • Craig Hoover, Executive Vice President, AZA • Kerston Swartz, Director of Public Affairs and 9 Advocacy, Woodland Park Zoo • Rob Vernon, Senior Vice President, Communications and Strategy, AZA • F. William Zeigler, Senior Vice President of Animal Programs, Chicago Zoological Society 2:20 Break 2:30 Breakout Discussions through a COVID Lens Room 1 - Key Relationships to Have – Business, Government and Operations Room 2 - AZA Services and Non-U.S. Members Room 3 - Shift to Online – Education Ideas 3:00 - 3:05 Break Room 1 - Shift to Online – Fundraising Ideas Room 2 - Trends Committee COVID Survey Results Room 3 - Aquarium Colleagues Connect 3:35 Break 3:45 How the Pandemic Impacted Attractions...And How Might They Recover? Charles Read, Founder & Managing Director, Blooloop 4:16 Guest Speaker Moderated by: Kirby Fowler, President & CEO, The Maryland Zoo • Leana Wen M.D. M.Sc. Physician, Author, Healthcare Executive; Board Member; Public Health Professor; Washington Post Contributing Columnist; CNN Medical Analyst 4:48 Wrap-Up and Adjourn Dan Ashe, President & CEO, Association of Zoos and Aquariums 10 AZA Board of Directors 2020-2021 Chair of the Board Directors Bert Castro Richard Block President/CEO CEO Phoenix Zoo, Arizona Center for Santa Barbara Zoological Gardens Nature Conservation 500 Ninos Drive 455 North Galvin Parkway Santa Barbara, CA 93103-3798 Phoenix, AZ 85008 (805) 962-5339 (602) 286–3899 [email protected] [email protected] Assistant Email: Assistant Email: [email protected] [email protected] Dr. Christopher Dold Chief Zoological Officer Chair Elect of the Board SeaWorld and Busch Gardens Parks 7007 Sea World Drive Dr. Brian Davis Orlando, FL 32821–8097 EVP Operations (407) 226–5185 Georgia Aquarium [email protected] 225 Baker Street NW Atlanta, GA 30313 Margo McKnight (404) 581–4156 President/CEO [email protected] Palm Beach Zoo Assistant Email: 1301 Summit Boulevard [email protected] West Palm Beach, FL 33405-3035 (561) 533-0887 [email protected] Vice Chair of the Board Assistant Email: Adrienne Rowland [email protected] Director Lisa New Shark Reef Aquarium at Mandalay Bay President/CEO Zoo Knoxville 3950 Las Vegas Blvd S Las Vegas, NV 89119–1006 3500 Knoxville Zoo Drive Knoxville, TN 37914–4416 (702) 632–4565 [email protected] (865) 637–5331 [email protected] Assistant Email: [email protected] Past Chair of the Board Dr. Christopher
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