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Annual Report 2018/19

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Annual Report 2018/19 1 TABLE OF CONTENTS CHAPTER 1: FOREWORDS AND EXECUTIVE SUMMARY ............................................. 11 1.1Executive Mayor’s Foreword ........................................................................................................ 11 1.2City Manager’s Foreword ............................................................................................................. 16 COMPONENT A: MUNICIPAL FUNCTIONS, POPULATION AND ENVIRONMENTAL OVERVIEW ........................................................................................................................ 22 1.2.1 The City’s strategic direction.............................................................................. 22 1.2.2 Socio-Economic Overview of Johannesburg: A Growing City ............................ 23 1.2.3 Demographics and Population ........................................................................... 23 1.2.4 Unemployment .................................................................................................. 25 1.2.5 Structure of Johannesburg Economy ................................................................. 25 1.2.6 Poverty and Inequality ....................................................................................... 25 COMPONENT B: STATUTORY ANNUAL PROCESS ..................................................................... 27 1.3 Business planning and reporting process .......................................................... 27 CHAPTER 2: GOVERNANCE ............................................................................................. 33 COMPONENT A: POLITICAL AND ADMINIISTRATIVE GOVERNANCE ....................................... 33 2.1 Introduction to Political and Administrative Governance .................................... 33 2.1.1 Political Governance ......................................................................................... 35 2.1.2 Administrative Governance ............................................................................... 40 COMPONENT B: INTERGOVERNMENTAL RELATIONS ............................................................... 55 2.2 Intergovernmental Relations .............................................................................. 55 COMPONENT C: PUBLIC ACCOUNTABILITY AND PARTICIPATION .......................................... 56 2.3 Public meetings ................................................................................................. 56 2.4 IDP Participation and Alignment ........................................................................ 56 COMPONENT D: CORPORATE GOVERNANCE............................................................................ 58 2.5 Risk Management ............................................................................................. 58 2.6 Anti-corruption and Fraud .................................................................................. 59 2.7 Supply Chain Management ............................................................................... 60 2.8 By-laws ............................................................................................................. 60 2.9 Websites ........................................................................................................... 61 2.10 Customer Satisfaction Survey on Municipal Services ........................................ 64 CHAPTER 3: SERVICE DELIVERY PERFORMANCE ....................................................... 65 COMPONENT A: BASIC SERVICES PROVISION .......................................................................... 65 3.1 Basic Services Provision ........................................................................................ 65 3.1.1 Johannesburg Water: Water and Sanitation ...................................................... 65 3.1.2 Pikitup ............................................................................................................... 80 2 3.1.3 City Power ......................................................................................................... 88 3.1.4 Free Basic Services and Indigent Support .......................................................... 89 COMPONENT B: HOUSING SERVICES ....................................................................................... 103 3.2 Housing and Social Housing Services ............................................................. 103 3.2.1 Housing Department ....................................................................................... 104 3.2.2 Johannesburg Social Housing Company ......................................................... 117 COMPONENT C: ROADS, TRANSPORT AND MUNICIPAL BUS SERVICES ............................. 122 3.3 Transportation Services ................................................................................... 122 COMPONENT D: ECONOMIC DEVELOPMENT AND PLANNING SERVICES ........................... 150 3.4. Economic Development and Tourism .............................................................. 150 3.5 Development Planning .................................................................................... 163 3.6 Johannesburg Development Agency ............................................................... 182 3.7 Joburg Property Company ............................................................................... 199 3.8 Joburg Market ...................................................................................................... 213 COMPONENT E: COMMUNITY DEVELOPMENT AND SOCIAL SERVICES .............................. 221 3.9 Community Development Department ............................................................. 221 3.10 Child Care, Aged Care and Social Programmes .............................................. 237 3.11 Joburg City Theatres .......................................................................................... 239 3.12 Johannesburg City Parks and Zoo................................................................... 248 3.13 Health Department .......................................................................................... 258 3.14 Environmental and Infrastructure Services Development (EISD) ..................... 261 COMPONENT F: PUBLIC SAFETY AND SECURITY ................................................................... 277 3.15 Johannesburg Metropolitan Police Department ............................................... 277 3.16 Licensing ......................................................................................................... 284 3.17 Emergency Management Services and Disaster Management ........................ 288 COMPONENT G: METROPOLITAN TRADING COMPANY .......................................................... 261 3.18 Metropolitan Trading Company .......................................................................... 261 COMPONENT H: CORPORATE POLICY OFFICES AND OTHER SUPPORT SERVICES ......... 266 3.19 Group Information and Communication Technology ........................................ 266 3.20 Group Forensics and Investigations Services (GFIS) ...................................... 275 COMPONENT I: ORGANISATIONAL PERFORMANCE SCORECARD ....................................... 283 3.21 Institutional Service Delivery Budget Implementation Plan 2018/19 ................... 283 CHAPTER 4: ORGANISATIONAL DEVELOPMENT PERFORMANCE ............................ 296 COMPONENT A: INTRODUCTION TO THE MUNICIPAL PERSONNEL ..................................... 296 COMPONENT B: MANAGING THE MUNICIPAL WORKFORCE .................................................. 310 COMPONENT C: CAPACITATING THE MUNICIPAL WORKFORCE .......................................... 318 COMPONENT D: MANAGING THE MUNICIPAL WORKFORCE EXPENDITURE ....................... 328 CHAPTER 5: FINANCIAL PERFORMANCE ..................................................................... 345 3 CHIEF FINANCIAL OFFICER’S REPORT ..................................................................................... 345 COMPONENT A: ANALYSIS OF THE ANNUAL FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR: 2018/19 ............................................................................................................................... 347 COMPONENT B: SPENDING AGAINST CAPITAL BUDGET ....................................................... 352 COMPONENT C: CASH FLOW MANAGEMENT ........................................................................... 352 CHAPTER 6: AUDIT AND OVERSIGHT MATTERS ......................................................... 355 COMPONENT A: REPORT OF THE AUDITOR-GENERAL TO THE GAUTENG PROVINCIAL LEGISLATURE AND THE COUNCIL ON THE CITY OF JOHANNESBURG METROPOLITAN MUNICIPALITY ............................................................................................................................... 355 COMPONENT B: GROUP AUDIT COMMITTEE REPORT ........................................................... 370 COMPONENT C: RISK ASSURANCE ........................................................................................... 375 ANNEXURES ANNEXURE A: Audited Annual Financial Statement ANNEXURE B: Municipal Entities’ Annual Reports ANNEXURE C: Auditor General: Audit Report ANNEXURE D: Remedial Action Plan 4 LIST OF ABBREVIATIONS AET Adult Education and Training AFS Annual Financial Statement AG Auditor-General AGSA Auditor-General of South Africa ARP Alexandra Renewal Project AWTT Alternative Waste Treatment Technologies BOCA Bus Operating Contract Agreement BOC Bus Operating Company BoD Board of Directors BRT Bus Rapid Transit CAPEX
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