Airedale The Annual NHS Foundation Trust Record A year in the life of Airedale NHS Foundation Trust 2013-2014 Twitter: @AiredaleNHSFT More car parking MAM and PAGE 12 spaces PAGE 3 me Health events PAGE 19 Butterfly support workers fly in to help out A flight of health workers are being winged into Airedale Hospital to support patients who may have a diagnosis of dementia. These patients may be frail and elderly or suffering with confusion due to delirium. The butterfly support team is currently being recruited to be available as bank staff to provide extra help to nurses on wards as and when they are needed. They will undergo training to have a better knowledge of dementia and provide holistic care focusing on the specific needs of the individual. The A group of pre-school children four-year-olds, accompanied by and making their mark as part of support they offer could include from Airedale’s Nightingales Day nursery staff, were given a tour of the the building work. To support the reminiscence work – using aids Making their Nursery visited the new emergency working construction site operated Emergency Department Appeal to stimulate the memory. department to see how the building by Willmott Dixon at Airedale NHS to raise funds for the children’s The new butterfly support work was getting on. Pictured at Foundation Trust. assessment and treatment area, text workers will wear a clearly mark on ED the front are Nathan English and They had fun putting their painted EDAP50 £5 70070. identifiable uniform of a blue Leah Holdsworth. The 10, three and handprints onto one of the walls For more details, see centre pages. polo top with a butterfly logo – funded by Airedale New Venture, one of our hospital charities. Sharon Robinson, senior nurse for older people and Maria Maloney, a sister within the adult safeguarding team, are currently (at time of going to press) in the process of recruiting for the project and the Equipped for the response was fantastic. Sharon said: “Some of our A new £6.3m emergency depart- patients with dementia have ment (ED) that is fit for the 21st complex needs, our butterfly century is opening at Airedale support workers will be able to Hospital in autumn 2014. spend quality time with these Developers, Willmott Dixon patients which will hopefully have been on site for the past year improve their care.” and the new building will offer 21st century huge improvements on previous facilities. Separate adult and children’s New emergency department opens in autumn waiting areas, a quiet room for tient’s bedside. The new depart- admissions to hospital. were designed and built in the friends and families to use during ment will be better equipped to Dr Meg Crossley, a consultant 1960s when not only were we see- stressful events and a separate cope with peaks in demand with in emergency medicine at Aire- ing far fewer patients, but the way screened entrance for ambulanc- a central staff hub at the heart of dale NHS Foundation Trust and we treated them was also vastly es have been created. the treatment area. clinical lead for the project, said: different. The new unit will have There will also be treatment Staff will be able to monitor “We are really excited about the much better facilities for children rooms fitted with technology al- patients more easily and bet- opening, at last we will have a and families and provide privacy Hayley Williams, butterfly support lowing ED staff to see results of ter observation facilities will state-of-the-art emergency de- and dignity for our most vulner- worker (left) with Maria Moloney, X-rays and blood tests at their pa- reduce the need for unnecessary partment. Our former facilities able older patients.” sister, talking to a patient 2 The Annual Record 2013-2014 News www.airedale-trust.nhs.uk

Introduction from the chief executive A chance to look back – and to look forward Welcome to the Annual Record 2014 – the fourth edition of our hospital newspaper which highlights our achievements and major developments over the past year. During 2013/14 we have developed a strat- egy called ‘Right Care’ which brings togeth- er our own services and those provided by health and social care partners, voluntary and community organisations, with a focus Bridget Fletcher on making the experience for our patients Lucy McDonnell, Paula Bolland and Nick Bergin during Nutrition and Hydration Week the best it can be. During September 2013, we were one of the first hospitals Key contacts to be reviewed by the new Care Quality Commission (CQC) and found to be low risk and safe. We were one of the few hos- Airedale Hospital’s pitals at this stage of the new inspection process to be given switchboard tel: 01535 652511 no compulsory actions for improvement. Campaign for Our drive to deliver safe care was also recognised in The Trust’s website has contact December by the Dr Foster organisation, naming Airedale numbers for all wards, services as one of 12 trusts to receive a highly commended award for and directions of how to reach improving its performance at weekends, including low re- the hospital. admissions rates. We were one of only eight trusts with very better nutrition Visit: www.airedale-trust.nhs.uk low mortality rates for both weekdays and weekends and one Follow us on twitter of six with very low readmission rates (see p18). Staff at Airedale Hospital helped to and carers. @AiredaleNHSFT Some highlights this year have been the opening of our raise awareness of the risks of mal- One of the schemes Airedale first dementia friendly ward in February 2014, helping to cre- nutrition for patients in hospital, Hospital uses to support people Emergency department tel: ate a calm and homely environment for some of our most vul- in the community and vulnerable who may require help with eating is 01535 292281 nerable patients (see p7). In outpatients, we invested in new people in their own homes during a red tray system. When meals are ophthalmology equipment to provide a new macular clinic a week long campaign. served, staff can easily identify peo- Compliments/complaints and developed the Gold Line service, so that patients and car- Dietitians and colleagues work- ple who may require help by look- tel: 01535 294015 or email ers can call for help 24/7 when they or their loved ones are ing with older people supported the ing out for a red tray and providing [email protected] terminally ill. third national Nutrition and Hydra- assistance quickly and in a way that Education and conference Our infection prevention work has been successful with tion Week, organised by Patient does not compromise the dignity of centre tel: 01535 294377 only seven cases of Clostridium Difficile in 2013/14 against 17 Safety First in March, with a series the patient or quality of the meal. the previous year. of displays at the hospital for staff Foundation Trust membership Despite these achievements, we are aware of future chal- office tel: 01535 294540 lenges, particularly the economic climate which will impact on funding available locally. We are continually looking at Interpreting services ways to become more efficient and effective and to secure new Consider the options tel: 01535 292811 services which generate income. Our work in the telemedicine Labour ward tel: 01535 292402 field is expanding and we have new contracts with the local Demand on emergency services at home with a well-stocked Clinical Commssioning Group to provide clinical consultation has increased dramatically, so it is medicine cabinet, use the Patient Advice and Liaison via secure video link to more local nursing homes (see p13). important that patients stop and symptom checker on www.nhs. Service (PALS) Finally, I would like to thank local people, our staff and think: does this injury or illness really uk or visit www.nhsstaywell.org – tel: 01535 294019 or email volunteers for their continued commitment and support – need emergency treatment? which provides useful information [email protected] and our patients for choosing Airedale. If you would like more Many people who attend hospital n Pharmacist (chemist) – for expert regular news and information, visit: www.airedale-trust.nhs.uk emergency departments don’t really advice on common illnesses and Private patients tel: 01535 or become a Foundation Trust member or governor to help need to go to hospital – they could the best medicines to treat them 292197 shape our future. be treated more quickly by their GP, n GP (Doctor) – for illnesses that Radiology (x-ray) tel: 01535 their local pharmacist who can offer just won’t go away, arrange to see 293601/01535 293602 advice on common illnesses and the your doctor Contents best medicine to treat them, or even n Call NHS 111 – if you need urgent Castleberg Hospital, Settle by themselves with basic self-care, healthcare, ring the local service tel: 01729 823505 More car parking spaces...... 3 My Airedale Midwife...... 12 first aid and advice. that can help you get the best help Improved eye facilities...... 4 Gold Line phone support...... 13 The options are: n A&E or 999 – only if you need very Skipton Hospital A digital future...... 5 Governor profile...... 14 tel: 01756 792233 End of life concerns in focus..... 6 Young people...... 15 n Self care – look after yourself urgent medical attention. ‘Dementia friendly’ wards...... 7 Patient involvement...... 16-17 Local partners Saluting our staff...... 8 ‘Right Care’ for future...... 18 New chairman’s pledge...... 9 Events and diary dates...... 19 Patients to be at centre of ‘Right Care’ Healthwatch Bradford and Our trust charities...... 10-11 Sport...... 20 District tel: 01535 665258 Carer’s Resource Craven and This publication is also available in community languages. Area tel: 01759 700888 Please contact the address, phone number or email below. Carers’ Resource Bradford tel: 01274 449660

Health blog is online feature A new blog, to support self- care and help people who are Patients are being put at the heart compassionate, safe care in their living with long-term health of a new vision of health and care own homes or closer to home, conditions, has been launched Communications Team, Freepost NAT14931, Steeton, Keighley, from Airedale NHS Foundation where possible. as a special feature of the Trust’s West Yorkshire BD20 6BR. Tel: 01535 294541/42. Trust. Called ‘Right Care’, it aims To explain what this means new website. Email: [email protected]. to support patients to be in control in the future for staff, patients ‘Your Health’ blog is written A summary version of this document is also available in large print, of their own health and care, to and the public, chief executive, by Helen Roberts, from patient on audio tape or in Braille. If you would like to make any comments respond to their needs in a way Bridget Fletcher, has made a video, information services, visit: about this annual report newspaper, such as how you would like this that suits them, when it is safe to available at: www.airedale-trust. www.airedale-trust.nhs.uk/blog/ information to be presented in the future, then please contact us using do so and to help them access nhs.uk/right-care-vision/ category/your-health-blog/ the details above. www.airedale-trust.nhs.uk News The Annual Record 2013-2014 3 More car parking spaces for visitors to Airedale Hospital More car parking spaces have gently do something about it. been created to make it easier for “Patients were becoming dis- patients and families visiting the tressed and agitated as a result hospital site. of not being able to find a park- An extra car parking area has ing place and in some cases being been built for staff to free up late for appointments or going space in the visitors’ car parks. home. It was having a signifi- It provides an extra 79 spaces in- cantly detrimental effect on the between the former nurses patient journey. Our plans mean accommodation for staff only – that there are more car parking and an additional 80 spaces are spaces at Airedale Hospital than now reserved for the public on ever before.” the West car park. As a result of the building As part of the planning per- work to create a new emergency mission for the new emergency department (ED) on the site, a department, the Trust has had to small car park used by ED staff install an extra 15 parking spaces and parking space on the helipad near the education centre. next to it has been lost. There David Moss, assistant direc- has also been a temporary loss tor of estates and facilities of a few spaces in the North East at Airedale NHS Foundation staff car park due to the con- Trust, said: “We began to re- struction work. ceive more complaints from A review of parking on the people struggling to park at the hospital site will be held in 12 hospital and so we needed to ur- months’ time. Making space: Nicola Riley, project officer with the estates department, at the new parking site at Airedale Hospital Patient care is top priority, says survey More employees would recommend Airedale Hospital as a place to work or receive treatment, according to the findings of this year’s national staff survey. Airedale scored better than other trusts nationwide for the number of staff who said care of patients is the hospital’s Sara Robinson, sister on ward 4; Sara Thomas sister from emergency department; Lindsey Collins, trainer from Bradford University top priority. The Trust acts on concerns of service users, and if their friend or relative needed treatment, they would be ‘Person-centred’ dementia care focus of training happy with the standard of care provided by the organisation. Twelve employees across Airedale which will support putting ‘person- delivering dementia awareness porters, housekeepers and security Areas where Airedale NHS Foundation Trust have been centred’ dementia awareness sessions to their colleagues during staff. Topics included in the compares most favourably with trained to help their peers develop learning into practice in four flexible mini sessions which fit dementia training include effective other acute trusts are: their knowledge of dementia care. hospitals across the region. around work commitments. communication, the impact of the n overall staff engagement The Local Education and The idea has been to train a The training is not just aimed at environment on people living with n availability of hand washing Training Board for Yorkshire and the number of peer facilitators who nursing and health care support dementia and how to focus on the materials Humber has funded the Bradford can cascade their knowledge workers – but all staff who may individual. n 93% of staff believing Dementia Group at the University throughout the organisation. Using have direct contact with patients For more information visit: the Trust provides equal of Bradford to deliver training learner workbooks, they will be who have dementia, including www.brad.ac.uk/health/dementia/ opportunities for career development, progression or promotion n Almost three quarters of staff who have had equality and Action to tackle smoking related diseases diversity training in the past 12 months Harold Hosker, smoking cessation service. due to smoking and other toxins cough, phlegm, wheezing and n the percentage of staff respiratory The delegates were advisors and fumes. breathlesness. Within just a few who have experienced consultant, gave who work in GP and dental Bradford has a higher than months they can improve their harassment, bullying or abuse a talk for around practices, occupational health and the national and regional average lung function by about five percent from other staff and who have 100 smoking health of men service, pharmacies number of deaths due to lung and in five years they can halve suffered from work-related cessation nurses and children’s centres. cancer and COPD. their risk of lung cancer.” stress over the last 12 months. across Bradford COPD is the name for a Dr Hosker said: “Smoking is a Stop smoking advisors work on The areas where the Trust and Airedale collection of lung diseases big public health issue in this area the wards at Airedale Hospital to compares least favourably about how including chronic bronchitis and nationally as it causes around help both staff and patients kick include staff feeling they need to Harold Hosker important their and emphysema which is 85 percent of COPD cases and the habit. They also work with come to work when unwell, the role is in helping predominantly smoking related deaths. We see around 100 cases matrons to spread the word about number of staff being appraised people to combat lung cancer and and affects an estimated three a year of people dying from lung how they can help and contact and respondents who felt there chronic obstructive pulmonary million people in the UK. cancer at Airedale. interested patients when they are was good communications disease (COPD). People with COPD have “If someone stops smoking discharged. There is a clinic on between senior managers and It was to mark world COPD difficulties with breathing, cough they will notice the benefits within site every Thursday, 9-11am and staff. Day, held at Bradford’s City Hall, and sputum due to the narrowing the first few days – it will reduce appointments can be booked, To see the full results visit: organised by the district’s and inflammation of their airways respiratory symptoms such as tel: 01274 437700. www.nhsstaffsurveys.com 4 The Annual Record 2013-2014 Service developments www.airedale-trust.nhs.uk Consultant plans for MS clinic Dr Zbigniew Slowinski, new an infusion once a month and this saw in the James Herriot series consultant in neurology, has a treatment should be available on ‘All Creatures Great and Small’ special interest in Multiple Sclerosis site in the future. in the 1970’s and the chance to (MS) and has worked in this field for Setting up a movement disorder work alongside a Polish colleague around 20 years. service at the hospital, which will neurologist Dr Marek Kunc, and He is planning to introduce a help patients with Parkinson’s with Dr David Cockshoot, a GP dedicated MS clinic at Airedale Disease and developing better specialist in neurology from Ilkley. Hospital so that patients with the epilepsy services in the community Dr Slowinski came over from condition can be treated more are two of his initial goals. Poland in 2008. He has worked at quickly and efficiently without He was attracted to working at Medway Maritime Hospital in Kent, having to travel to Leeds. Airedale by his love of the Yorkshire and Aberdeen Royal Infirmary. These patients often require Dales countryside that he first Contact tel: 01535 292743 Dr Slowinski with a patient in Airedale’s outpatients department Orthopaedic Improved service at only ward opens at Airedale for patients Airedale Hospital A specialist orthopaedic unit has with an eye condition opened for Patients with eye conditions will members of the nursing team patients at now benefit from a better envi- have undergone extra training. Airedale ronment and service following a Brenda Emsley, outpatient sis- Hospital, on refurbishment. ter at Airedale NHS Foundation ward 18. Those patients with age-relat- Trust, said: “Local people with It is only ed macular degeneration, which age-related macular degeneration Alex Acornley available sometimes causes blindness, can need to visit clinics regularly for to patients now be treated at Airedale Hos- treatment and now we have the having orthopaedic operations, pital without having to travel to facilities to care for them closer which greatly reduces the Bradford or Leeds. to their homes, which is particu- likelihood of potential infections The suite within outpatients, larly useful with a growing age- and has a team of seven formerly used by neurophysiolo- ing population.” specialist surgeons who offer a gy, has been made fit for purpose The Trust’s ophthalmology range of procedures, including to host macular clinics on site service is provided by jointly ap- hips, knees, shoulders, elbows, alongside clinics for other com- pointed and visiting consultants wrists, hands, feet and ankles. mon eye conditions such as dia- from Bradford Teaching Hospi- The new orthopaedic suite betic retinal screening, cataracts tals Foundation Trust and more has been completely refurbished and glaucoma. outpatient appointments are now and includes seven side rooms, It includes two treatment are- available. Estimates suggest there ward beds, a treatment room, as, a recovery area and eye testing are around 160 patients on the physiotherapy area, day room, equipment. The plan is to expand Bradford macular service data- dining area and education to other ophthalmology services base with an Airedale catchment facility. and treatments in the future and postcode. See here: Luc di Mascio, ophthalmic photographer, in the refurbished area The team uses a programme for patients having hip and knee replacements which allows them to recover as quickly as New system to quickly identify possible – they start moving safely and comfortably just a few hours after their operation. those patients at risk of falls Most people having new hips or A new system is now in place said: “Before we had this system knees can go home within one to help those at risk of falls be fall referrals were sent out at the to four days.

Dr Anant Sachev identified much faster. end of a week. Alex Acornley, consultant Staff in Airedale Hospital’s “Now teams are notified orthopaedic surgeon and clinical emergency department (ED), almost in real time as our lead for orthopaedic services, along with a falls coordinator from receptionist and nursing teams said: “Having a dedicated ward Bradford District Care Trust, have work together to complete a falls for orthopaedic patients helps developed a system which makes assessment.” us to provide the best care referrals to falls teams much In February, the ED hosted a possible for our patients as it slicker than previously. visit to demonstrate the system in vastly improves the safety and Michael Smith, former patient place to attendees from Sheffield quality of the experience we can service manager of Airedale’s ED, Teaching Hospitals. offer them. “We believe we now have If you notice the team, facilities and specialist skills comparable to major city blood in your pee, centre teaching hospitals and are leading the way in how we care for our orthopaedic even if it’s patients. Local people can now have specialist orthopaedic ‘just the once’, services closer to home.” tell your doctor.

It could be an early sign of kidney or bladder cancer. Finding it early makes it more treatable, so tell your doctor straight away. …a dedicated ward Pictured from left are (back) Sharon Bond, falls co-ordinator at Bradford District helps us to provide Care Trust, Michael Smith, Airedale’s Emergency Department (ED) unit manager; the best care possible (front) Jayne Plumb, ED receptionist; Nathan Moulds, Airedale’s ED support nhs.uk/bloodinpee clerk and Adele Eckhardt, project facilitator at Sheffield Teaching Hospital for our patients

S36 21124_CAN_BCOC_A3_Poster.indd 2 20/12/2011 23:21 www.airedale-trust.nhs.uk Service developments The Annual Record 2013-2014 5 Enhanced recovery A digital future improves Progress is being made towards Airedale becoming a digital hos- pital which will help to improve Technology will improve patient experience breast care patient care and experience. mary care clinicians will get up- clinical director for digital care, allow pathology requests to be Breast care at Airedale Hospital The development of an elec- to-date information about treat- said: “We will be working with made and results to be received has been improved following the tronic patient record is gathering ment or medication given to their our technical partners on test by hospital doctors, GPs and introduction of a new recovery momentum, with help from tech- patients in hospital very quickly scenarios to make absolutely other primary care workers elec- programme. nical provider TPP. IT systems on screen. It will also reduce the sure that the product is safe, fit tronically very quickly. There Staff have worked with are already in place for bed man- risks associated with handwrit- for purpose, and can be used by are plans to extend this to other community teams to successfully agement and plans are progress- ten prescriptions and errors due frontline staff. diagnostic tests (such as x-rays introduce an enhanced recovery ing for the electronic prescribing to re-prescribing when patients “Airedale has been identified and ecgs) within the Trust in the programme (ERP) which has led of medicines and discharge of move between primary and sec- as one of the three national accel- future. to a reduction in the time patients patients which will speed up the ondary care. erator sites for the delivery of one Airedale is one of the first hos- have to stay in hospital following processes and reduce the poten- Pilot areas will include ward 9 of the first fully integrated digital pitals in the country to have a a mastectomy or removal of tial for errors. (trauma and orthopaedic), and health and social records.” patient administration and clini- lymph and breast lumps. It will mean the conventional day surgery and following a rig- An ‘order-comms’ project is cal system that allows a single It is a better experience for patient letter that is sent by post orous testing process. There are also being introduced in the pa- patient record to be shared elec- them as they can now go home to a GP once a patient is dis- plans to roll out to the whole hos- thology department which deals tronically between primary and within one or two days instead charged from hospital is replaced pital by the end of the year. with blood test- secondary care professionals. of up to seven, with a drain with a much slicker system. Pri- Justin Tuggey, consultant and ing. It will which they are taught how to manage including emptying and measuring output. Patients are also given DVD gives practical advice on Watch: wheelchair a detailed information pack service manager, Elaine including advice on how to report Coope, with her new signs of infection, swelling or DVDs problems with the drain site and how to use a wheelchair how to contact the appropriate A new DVD, to help people get to services manager for Airedale nursing teams. grips with using NHS wheelchairs, NHS Foundation Trust, said: “The The programme has involved has been produced to be used as DVD provides practical advice on training community nurses, information or training tools for all types of wheelchairs and helps in the management and staff, nursing homes, schools and our patients to be confident and removal of the drains. patients. independent.” The ERP has been The project was funded by the There are five DVD chapters monitored to see whether it has Yorkshire and Humber Children and the total running time is 20 led to an increase in patients Collaborative Commissioning minutes. They are available at: being readmitted or cases for Group through the NHS High www.airedale-trust.nhs.uk/ breast care nurses – and so far it Impact Innovation Funds. services/wheelchairs/ has not. Service users and carers always For information contact The ultimate aim is for these receive a handbook when they are Elaine Coope tel: 01535 breast procedures to be carried supplied with their wheelchair. 294885, email: elaine. out as day surgery. Elaine Coope, wheelchair [email protected] New group Friends of Airedale supports help find solution lung cancer patients to weighty problem A new group has been set up to support patients with lung Larger patients undergoing surgical weight of 159kg to be manoeuvred cancer and their carers. procedures can now benefit from and positioned. However It is the brainwave of Claire specialist equipment thanks to The increasingly, heavier patients have Waddington and Sharon Friends of Airedale charity. been coming into theatres. Longden, clinical nurse They donated £8,500 to The new pair of bariatric leg specialists at Airedale Hospital, Airedale Hospital’s theatres supports will allow the safest to help members meet other department to buy a pair of positioning of patients up to a patients with the same condition bariatric leg supports which weight of 364kg. This means all and health professionals. are used to raise and move patients receive the same quality They meet monthly in the patients’ legs during operations, of care and makes sure that the lounge area of the education for example, gynaecological surgeon and other theatre staff can centre on site and there is a procedures. safely and easily move patients speaker at each session. So far The hydraulic leg supports used into the position needed for their there have been talks about diet previously allowed patients up to a procedure. and nutrition, complementary therapies, financial benefits and advice and managing anxiety, including coping strategies and Machine will speed up diagnosis emotional wellbeing. A new urodynamics machine has urinary and bladder problems. Claire said: “We set up the been bought to help a specialist The machine is used by group, with help from McMillan physiotherapy team diagnose the urodynamics team for Cancer Support and Bradford complex bladder and bowel investigation to make sure the and Airedale Cancer Support, problems more swiftly. consultants have the accurate following a pilot last year when It cost around £19,000 and information that they need in we received feedback that it replaces outdated and unreliable time for consultations, so they would be useful. equipment. diagnose the correct treatment. “The idea is for patients to be The new model measures the They carry out approximately able to share their experiences pressure inside the bladder and 400 urodynamic tests a year. with people in a similar position is used to help diagnose and Patients are referred to themselves and meet a range help women cope with stress for treatment by specialist of healthcare professionals.” incontinence and over-active continence nurses and For more information contact John Lofthouse, volunteer (guide section); Susan Towler, team leader, theatres, bladders. It also helps men with physiotherapists. 01535 294535 or email centre and Susan Rodwell, volunteer and secretary of Friends of Airedale [email protected]. 6 The Annual Record 2013-2014 News www.airedale-trust.nhs.uk Family pays tribute with £12,000 A Gargrave family raised more Robert on 9 August 2011. He In his memory family and than £12,000 to buy a portable had been diagnosed six years friends organised a number of ventilator to support patients with earlier with scleroderma, an events to raise funds for the breathing problems following an uncommon disease that results intensive care unit at the hospital accident or illness, in memory of in hard, thickened areas of skin including two black tie dinners at Robert Gibb. and sometimes problems with the Rendezvous Hotel in Skipton Parents Ada and Tommy internal organs and blood vessels. on the anniversary of Robert’s Gibb, sisters Julie and Lynn, As many people live with the birthdays. brother Alex, wife Adele and condition for years, his family were They have also held coffee two children Tom, aged 19 and devastated by his unexpected mornings, bingo evenings and Mrs Ada Gibb, Mrs Julie Watson and John Logue, matron for critical care Hayley, aged 17, lost 44-year-old death. raffles. Amnesty is declared to End of life recover lost equipment concerns are Volunteers and staff joined forces to declare a second equipment amnesty in a bid to rescue lost wheelchairs, walking frames and other walking aids. The hospital held a similar highlighted amnesty nearly two years Visitors and staff alike were part in a ‘bucket list’ and write ago and hundreds of pairs of encouraged to talk about a sen- down one thing they wanted to do crutches, walking sticks, and sitive subject – their death – as before they die. walking aids worth around £3,000 part of a national campaign. She said: “The bucket list was plus several wheelchairs, were Hospital staff joined forces full of ‘wishes’, some funny, some returned during the month long with local public and voluntary lighthearted, some very profound initiative. organisations to highlight some – but it made lots of people think The amnesty is being of the issues about ‘end of life’ and talk together. supported again by the Friends as part of ‘Dying Matters’ aware- “We are grateful to all who of Airedale, one of the hospital’s ness week. took part and hope the event has charities, and therapy staff On hand were representatives stimulated many people to con- at Airedale Hospital. They from the Trust’s palliative care sider carrying out one or more of would like people to return any team and health information the five things they need to do to equipment they may still have service, Age UK, Manorlands live well and die well.” but do not use – ‘no questions Hospice, Carers’ Resource, Cruse, Five recommendations for peo- asked.’ different faith groups, organ do- ple to do to plan for their death Kelvin Whiting, therapy nation, solicitor firms plus oth- are: manager at Airedale NHS ers. n Write your will Foundation Trust, said: “When Karen Dunwoodie, patient ex- n Record your funeral wishes wheelchairs or walking aids perience lead for Airedale NHS n Plan your future care and sup- are no longer needed people Foundation Trust, said the event port sometimes forget to return them, proved very successful and cre- n Register as an organ donor or if something’s broken they ated a great deal of interest and n Tell your loved ones your worry about returning it. But we visitors were given a wealth of in- wishes. can often repair them or take formation about different aspects For more information and a Tracy Day, Gold Standards Framework facilitator; Isobel Scarborough, chair serviceable parts to maintain of ‘end of life’. copy of a Dying Matters leaflet of the hospital’s patient carer panel and Wendy Laycock, Gold Standards other equipment.” Visitors were invited to take visit: http://dyingmatters.org Framework worker for Airedale Wharfdale and Craven communities ‘I could have been in a five star hotel’ A Keighley woman has thanked Airedale staff for the excellent FACE care she received after a hip HAS THEIR FACE FALLEN ON ONE SIDE? CAN THEY SMILE? operation by making a donation to a ward. Margaret Wild, was treated on ward 18, and was so impressed that she wanted to give something back. She said: “It didn’t even feel RMS like being in hospital, I could A have been in a five star hotel. CAN THEY RAISE BOTH ARMS AND KEEP THEM THERE? Everyone, from the bottom to the top, was faultless. Being in such a nice environment definitely helps towards a faster and happier recovery.” Her donation was to buy tea, coffee and biscuits, clocks SPEECH and crockery to make the new IS THEIR SPEECH SLURRED? unit feel more like a home from home. Angela McGarry, ward sister, said: “It’s lovely to have a patient who was so happy with her time here.” n Former patient Fiona Mann, of Addingham, and John Metcalf, TIME president of Ilkley’s Rotary Club, TO CALL 999 IF YOU SEE ANY SINGLE ONE OF THESE SIGNS handed over a cheque for £500 nhs.uk/actfast • stroke.org.uk raised by their Annual Christmas Holly Ball to Airedale Hospital’s WHEN STROKE STRIKES, ACT F. A . S.T. stroke unit, to buy two new shower chairs for patients. Angela McGarry, ward sister, with Margaret Wild and Paula Wray, staff nurse www.airedale-trust.nhs.uk Property The Annual Record 2013-2014 7

Pathology department Pathology labs updated in numbers

A £400,000 refurbishment of extra capacity for dealing with the pathology department is to an increase in business. The 3.8m be completed by the autumn transfusion laboratory will move to – the number of pathology to separate the labs from a purpose-built area. department tests per year – an administrative areas, improving the Over the past year the increase of a third since 2008. flow of work. department’s workload has It will include a more welcoming increased by around 10 percent. entrance, with a waiting area for The refurbishment will allow the 70% visitors, so that the department team to have space for more of diagnoses depend on the is more accessible. Here patient automated equipment. results of pathology – which samples can be dropped-off and The team has continued to highlights the importance of visitors directed to other areas. provide a service throughout the the service. The new front-end will contain refurbishment. the pathology helpline service and A new computer system is four smaller offices for senior staff. also due to be phased in which 1,200 An expansion of the laboratory will provide additional efficiencies full blood counts per day by area – in particular, the blood and provide the team with robust Ben Heggarty, site manager; Anne Crabtree, operational pathology manager the haematology department. sciences lab – will provide electronic audit trails. and Harry Hobson, joiner with Davric Construction Projects Ltd

100 samples per hour analysed Plaudits for and tested by a haematology brightening machine. 30 up Airedale minutes – how long it takes for A silver gilt award was won haematology tests to be sent by Airedale’s gardeners in the to the emergency department. Yorkshire in Bloom competition. Samples are received via the Judges paid the hospital air tube within a couple of a visit following a nomination minutes, previously this was for an award in the public and 10-15 minutes when they were private charitable establishments brought down on foot. category. The team, responsible for brightening up the site with 100 beautiful flower displays, was – number of staff in the nominated by the Friends of pathology team. They Airedale Hospital charity for their comprise consultant dedication in looking after the medical and scientific staff, grounds and gardens for the managerial staff, biomedical benefit of patients, visitors and scientists, medical laboratory staff. assistants, phlebotomists and Local Soroptimists donated administrative staff. Blooming marvellous: Airedale’s gardening team bulbs and equipment to the team. ‘Dementia friendly’ wards Around £0.7m has been spent on four wards in Airedale Hospital to help meet the needs of patients who have dementia. Ward 4 – formerly a clinical ward for older people, used to care Don’t brush it for people with mental health problems – had the most substan- tial refurbishment to make it ‘de- Don’t brush it mentia friendly’. It has been redecorated through- under the carpet. out, using co-ordinated bright colours on bays and around new Don’tunder brush the carpet.it /alzheimerssocietyuk toilets, shower and bathrooms, to help patients easily find their way back to their beds and prevent disorientation. Stained glass win- dows have been used in the bays to under the carpet. create a calming environment and Ward sister Sarah Robinson with patient Ronald Ford and consultant Robert new curtains have been provided. Marshall in ward 4 All the floors have been replaced

and covered with non-shiny ma- very poorly patients. rector of patient safety at Aired- @alzheimerssoc terial, which patients perceive as The award-winning Dignity ale NHS Foundation, said: “We less slippy and new ceiling tiles Room has been refurbished and are delighted with the improve-

and lights have been installed. provided with a bigger storage ments to our wards and although uk A ‘reflections’ room has been area. It stocks a range of essen- the whole design has been cen- created where patients and fami- tial items such as slippers, warm tred around the needs of patients lies can have some quiet time. clothing and toiletries – free of with dementia, it will also create It is equipped with comfortable charge – for people who come a more pleasant environment for furnishings and pictures from into hospital and don’t have them all our patients and staff.” eimers.org. the 1950s, displayed on a loop and is supported by both the hos- Improvements have also been concerns about dementia to yourself. your Don’t keep to us today. Talk us on 0300 222 1122 or email at [email protected] Call alzh Alzheimer’s Society operates in England, and Northern Wales Ireland. Registered charity no. 296645. DAW14CPOS on a monitor, to trigger fond pital’s charities, Friends of AiredDon’t brush it - made under the carpet. to ward 9 – the orthopaedic memories. There is also a small ale and Airedale New Venture. ward and ward 6 – a ward for older Don’t keep your concerns about dementia to yourself. café, within the ward’s social The ward’s garden area is be- people, followed by another gen- Don’tTalk to keep us today. your concerns about dementia to yourself. Talk to us today. and dining area, supported by ing re-designed by the hospital eral medical ward. The improve- Call us on 0300 222 1122 or email us at [email protected] hospital volunteers. The newly gardeners, supported by the local ments are part of the Trust’s refurbished ward includes a Rotary Club, to help patients con- “Here to Care” project, funded Call us on 0300 222 1122 or email us at [email protected] alzheimers.org.uk @alzheimerssoc /alzheimerssocietyuk family room where relatives can nect with nature. following a successful bid to the Alzheimer’s Society operates in England, Wales and Northern Ireland. Registered charity no. 296645. DAW14CPOS spend longer periods of time with Elaine Andrews, assistant di- Department of Health. alzheimers.org.uk @alzheimerssoc /alzheimerssocietyuk

Alzheimer’s Society operates in England, Wales and Northern Ireland. Registered charity no. 296645. DAW14CPOS

Don’t keep your concerns about dementia to yourself. Talk to us today. Call us on 0300 222 1122 or email us at [email protected]

alzheimers.org.uk @alzheimerssoc /alzheimerssocietyuk

Alzheimer’s Society operates in England, Wales and Northern Ireland. Registered charity no. 296645. DAW14CPOS 8 The Annual Record 2013-2014 Our people www.airedale-trust.nhs.uk Saluting our staff

Future leader Dawn Shaw landed a place on the flagship Mary Seacole Leadership Programme, hosted by the NHS Leadership Academy, to her delight. It is aimed at both clinical and non clinical staff, leading to a postgraduate certificate. She has worked at Airedale for six years, starting out as a support worker in the operating theatres for the orthopaedic specialty, moving on to assistant stock co-ordinator, where she plays a vital role in ensuring all the correct equipment is available for the surgeons to perform operations.

Queen’s Nurse Congratulations to Janet New consultant Anderson – Airedale’s TB Emma Davies is a new consultant specialist health visitor – who employed to work in Airedale’s was awarded the Queen’s emergency department (ED). Nursing Award. Formerly a locum consultant She is part of the Trust’s with the Trust since November community nursing team 2013, Emma took up the In the top three and was successful in her consultant post in February. Prior Nona Toothill, urology specialist, application for this accreditation to that she was an ED associate was one of three in the country from the professional body – specialist and has worked in shortlisted for a national nursing The Queen’s Nursing Institute. emergency medicine for most of award. It was for the Urology For the past 12 years Janet her career, apart from some spells Nurse of the Year category of the has been a TB specialist and in general practice and psychiatry. British Journal of Nursing Awards a health visitor at Airedale for Emma is the lead for mental 2014. 27 years. Her role involves health, end of life care and organ As part of her role, Nona runs visiting patients with TB in their donation. She is a personal tutor teaching sessions for nurses in the home, at outpatients or clinics; for medical students and Leeds hospital and for district nursing providing treatment; looking at Medical School. staff, supporting them with caring any side effects of a patient’s for patients on the wards and in medication; tracing anyone they the community. She works closely have been in contact with and International recognition with staff in nursing and residential screening people. Jane Pearce, pictured right, specialist for multiple sclerosis (MS), homes and supports urologists in Queen’s Nurses include who is part of Airedale’s community nursing team, has achieved their clinics where patients with district nurses, nurses in GP international recognition. prostate problems are assessed practices, school nurses and She was awarded a certificate from the and offered help with urological others. Multiple Sclerosis Nurses International problems, including cancer. Nona To qualify Janet had to write Certification Board (MSNICB) after also runs a weekly men’s health a paper on how she improves passing a stringent examination for all clinic and reviews patient literature patient care and was assessed nurses worldwide who provide MS care. for Prostate Cancer UK. by an independent panel. She There are just nine people each year who Nona was nominated by a also submitted a case study sit the exam, part-funded by The International locum consultant as she won about a patient with mental Organisation of MS Nurses (IOMSN) and an award at the BAUN (British health and learning disabilities the UK Multiple Sclerosis Specialist Nurses Association of Urology Nurses) that she had helped. Contact Association (UKMSSNA). conference for her poster relating Janet on tel: 01535 292024. Mrs Pearce has been an MS specialist for eight to Peyronie’s disease. years and is one of 240 in the UK. NHS Winter Heroes for ‘exceptional care’ Two consultants and one nurse at risk pregnancy. nurse Heather Shaw who said: Airedale became ‘Winter Heroes’ The patient wrote: “I was ex- “They both go above and beyond after being nominated in a nation- tremely anxious and scared but their role to ensure the stroke al scheme for ‘ploughing through Dr Graham treated me as an in- service is a good one.” to provide exceptional care’. dividual and was always gentle, The NHS Heroes scheme 2013 They were stroke-coordinator kind and patient. I would have was open to staff who go that nurse Pam Beaumont, stroke con- felt really alone without her. She extra mile and are so caring and sultant Dr Sam Mawer and con- went beyond the call of duty, inspiring that they deserve to be sultant obstetrician Dr Kathleen made me feel safe, helped keep me recognised. Graham. motivated and encouraged me to It is not just about saving lives Dr Graham was nominated by fight for recovery for myself and – it’s often the smallest, most con- a patient who said she was excep- my baby.” siderate things that go beyond ex- tionally well looked after during The members of the stroke pectations and make a real differ- and immediately after her high team were nominated by staff ence to people’s lives. Heroes all: from left, Pam Beaumont, Dr Kath Graham and Dr Sam Mawer www.airedale-trust.nhs.uk Our people The Annual Record 2013-2014 9 Governor leads by example to Ensuring promote organ donation patient care Governor Alan Davies donated his ‘altruistic donation’ – became He said: “My recipient had been remains a kidney to a complete stranger – legal. stood down twice before – so it and is urging others to follow his Earlier this year he received was third time lucky for her. lead. a letter from the recipient – a “She had been on dialysis two priority The retired chartered engineer middle-aged woman – saying or three times a week, for six years spoke about his experience to she felt “extremely honoured and and each visit is about three or Former Foundation Trust members, at an very lucky” to receive Mr Davies’s four hours. Alan Davies colorectal event held in the Education Centre, kidney. “When people say ‘you are ever surgeon and to promote organ donation. Around 300 people die each so brave’ I say no, the patient is gift of a transplant in the UK last consultant, Mr Davies, aged 67, from year while waiting for a new kidney the brave one. Kidney disease year, thanks to the generosity of Karl Addingham, was one of the first and Mr Davies, grandfather-of- is an all-consuming condition to 1,088 donors. Almost 2,000 people Mainprize, people in the Yorkshire region to three, decided to make a donation have.” received kidney transplants, and has taken donate his kidney to a stranger to follow in the footsteps of former Almost 3,000 people’s lives 741 lives were saved through liver on the role after the practice – known as jockey, Richard Pitman. were transformed through the transplants. of Airedale’s Karl Mainprize executive medical director. He has come from York Hospitals NHS Foundation Trust where he was deputy medical director and worked at Scarborough Hospital for almost 10 years Karl worked with patients to develop the first ever community endoscopy service, which then drove the acute hospital to invest in its endoscopy service. He also took a fellowship in bowel cancer research at Oxford, before becoming a consultant. His new role will include being the Trust lead for quality and safety and clinical and information governance, and ensuring patient safety, care and experience is a priority. Karl will also be responsible for providing professional leadership for clinical staff and managing medical education and training as well as developing external relationships with commissioners and regulators, such as the Care Quality Commission. Karl said: “I am interested in developing the use of technology to improve communication with patients and multidisciplinary teams. Michael Luger, the Trust’s new chairman, chats to visitors, patients and staff at Airedale Hospital I believe we can do more to design our service around patients’ needs. “The days of the traditional models in acute hospitals are over, we need to ignore out- dated boundaries and design New chairman’s pledge healthcare models to fit around patients, rather than healthcare New chairman Michael Luger public finance, infrastructure, cil of Governors and Trust Board “I appreciate also that there providers. Patients don’t has been out and about meeting and economic development, with meetings. are major challenges across the see the difference between patients, staff governors and ex- applications to the health care He said: “I am honoured to sector and I promise to do my best primary and secondary care, ternal stakeholders. sector. American-born, Michael have been selected as chair of to help Airedale continue to meet we should all be working He took over the reins from held academic positions in lead- Airedale NHS Foundation Trust. the health care needs in its catch- together to improve the patient former chairman Colin Millar ing US universities and has served I was aware of the hospital’s ment area.” experience.” who stood down after eight years. on numerous public sector and reputation as a top-performing “I believe Airedale Hospital Born in Hull, Karl is a semi- Before joining the Trust, not-for-profit boards, commis- Foundation Trust, and its culture is well-positioned given recent professional photographer, he Michael was the Dean of Man- sions, and task forces in both the of openness. I will have a strong changes in NHS Leadership – is looking forward to exploring chester Business School. He is US and UK. He has lived in West base to build on, with good people which now recognises the im- the Dales to capture images of still a part-time professor at the Yorkshire for seven years. in place and a supportive commu- portance of community-based, wildlife and nature. university. His expertise is in Now Michael chairs the Coun- nity. smaller hospitals.” Coping with Parkinson’s Disease New Parkinson’s Disease nurse of life by having a central point of around 400 patients in the area, specialist Margaret Ormerod access for all the services they who are usually seen in their own at Airedale Hospital is working may need, including clinics at the homes and at clinics. to help people understand the Aire Unit on site and speech and She said: “I am keen to be disease better and how best to language services. a patients’ advocate, help their care for themselves. Formerly a sister, caring for families who may feel isolated and She had an information stand patients who had suffered a support them dealing with their on site during a national awareness stroke on ward 5, Margaret will be diagnosis and the development of week run by Parkinson’s UK and working closely with both Skipton the disease. I can help fine tune her post is funded for two years by and Keighley Parkinson’s Disease their medication and signpost the national charity. groups, consultant geriatricians them to others who can help.” Margaret’s aim is to give people and neurologists. For more information visit: with this disease a better quality Parkinson’s Disease affects www.parkinsons.org.uk/ Parkinson’s Disease nurse specialist Margaret Ormerod, right, with a patient 10 The Annual Record 2013-2014 Charity www.airedale-trust.nhs.uk Thank you: and please keep up your support Over the past year Airedale hospital has launched three major fundraising appeals. These were for Dancing for Maternity, which raised £12,000 to help furnish the new midwifery-led unit and bereavement suite, Endoscopy, which raised just over £60,000 to buy new equipment to improve patient’s experience Endoscopy and most recently the Emergency Department Appeal to raise £100,000 to equip and furnish the Appeal brand new unit, including improving the care of very young children and patients with dementia and memory loss. A Settle dance class donated £1,000 to Airedale Hospital’s All three appeals Endoscopy Appeal after a couple of members of the have been very group – who had used the generously backed by endoscopy unit – wanted to give something back. local organisations. Julie Blackburn, sister on the endoscopy unit at Airedale Thank you to Roland’s NHS Foundation Trust, said: restaurant for “We are extremely thankful to Joan Lord and her dance supporting Maternity, class for their kind donation which will help us buy new the Keighley Cougars equipment for the endoscopy for supporting unit. “The support from the Endoscopy and thanks public and our staff has been overwhelming. Thank you to to the Skipton Rotary everyone who has helped us Club, Craven District in any way.” So far, three entonox Council, Keighley News, hoses, three CO2 insufflators and a video/light processor Ilkley LCF Law, Skipton have been bought which Rendezvous Hotel and help patients to be more comfortable throughout their the Butterfly Scheme procedures and often have a quicker recovery time. for supporting Airedale’s The Endoscopy Appeal Emergency Department On song: Phoebe Coffey, Mistah Quadeer and Eva Hiles from Steeton School; Phill Hogg started in December 2012 to from Keighley Cougars; Julie Blackburn, Samantha Butterfield and Sarah Crouch from raise £60,000 for equipment Appeal. Airedale NHS Foundation Trust and Simon Boothman of Keighley Cougars for the new unit, which opened in 2013. Hitting the Hoist takes high notes the strain Carol singing school children have Where money goes helped to raise funds for Airedale A £6,000 hoist has been Hospital’s endoscopy appeal. bought for the children’s Airedale Hospital has three Friends of Airedale (Registered the hospital including a shop and The children, from Steeton ward by one of our hospital charities which make grants Charity No 503652) café situated in the Outpatient’s Primary School, sang carols in charities – The Friends of available to departments and is governed by a board of department of the hospital. ANV the outpatients department of the Airedale Hospital. wards to buy equipment that is not independent volunteer trustees, has donated over £80,000 in hospital last December and were It will take a weight of up to readily available from NHS funds chaired by Mrs Eileen Proud. There equipment for the hospital. joined by staff from the endoscopy 20 stones and help staff to lift and help them to improve care. are around 220 Friends of Airedale To make a donation to any of department and members of the older youngsters. who generate around £120,000 the charities, please make your Keighley Cougars rugby squad. Friends chair, Eileen Proud, Airedale NHS Foundation Trust a year, with the largest amount cheque payable to either ‘Airedale They are pictured above. said: “The ward can care for Charitable Funds of charitable income generated NHS Foundation Trust Charitable Julie Blackburn, sister on the children up to 18 and by then was set up as a registered charity through their shop based on the Funds’ ‘Friends of Airedale’ or endoscopy unit at Airedale NHS they can be 6ft tall. in 1995 (Registered Charity No ground floor reception of the ‘Airedale New Venture.’ Foundation Trust, said: “The This hoist will help both 1050730) and receives donations hospital. children were fantastic. They sang staff and patients.” and legacies from members of the For more information contact n For Airedale NHSFTCF please carols throughout the morning It is the seventh hoist or public which are used to improve Eileen Proud tel: (01535) 29 4607 send your cheque to Airedale's to help bring some Christmas wheelchair to be presented patient care. or email: [email protected] finance department. cheer to patients coming in for by the Friends this year and It is governed by the Trust n For Friends of Airedale send it appointments, tests or treatment. the group is currently raising subcommittee. Airedale New Venture (ANV) to: Mrs Eileen Proud, Friends Of “It was a great opportunity to money to extend its voluntary For more information contact was registered as a charity in Airedale. raise awareness of our appeal as shop in the main reception our fundraising office email: June 2003 (Registered Charity No n For Airedale New Venture send well as entertain people who were area of the hospital with work [email protected] or 1102704) and is governed by a it to: Mr Mike Yates, Airedale New visiting the various clinics.” due to start in September. The visit: www.airedale-trust.nhs.uk/ board of independent volunteer Venture. During the break between aim is to make the area more charity trustees, chaired by Mr Michael All cheques should be sent to performances, the endoscopy pleasant for patients and Yates. ANV currently has 100 Airedale General Hospital, Skipton team held a collection amongst visitors. volunteers who provide a range Road, Steeton, BD20 6TD. visitors and staff to raise funds for of services to staff and patients in the hospital’s endoscopy appeal. Dinner dance successes Thank you to everyone who Successful maternity appeal doubles its target came to Airedale’s latest Endoscopy Dinner Dance Airedale Hospital’s Maternity Tricia Stewart, said: “After which took place in June Appeal was launched on Mother’s having had both my children at 2014. It raised £1075.53 on Day 2013 and within a year had Airedale over 30 years ago, it’s the night towards the Trust’s raised double its initial target. great to see such support for the Endoscopy Appeal. The appeal, which was unit. I have thoroughly enjoyed The Maternity Winter Ball, launched by Calendar Girl Tricia supporting the appeal over the 2013, also raised around Stewart, aimed to raise £6,000 but past 12 months and wish the £7,000 towards the Maternity thanks to the generosity of local maternity team best of luck for the Appeal. people it has reached double that - future.” Tricia Stewart (centre in black) with members of Bingley Women’s Institute over £12,000. One donation came from www.airedale-trust.nhs.uk Charity The Annual Record 2013-2014 11 Thank you: and please keep up your support Equipment donation improves the quality of care for patients A hospital charity has helped endoscopy unit at Airedale NHS to buy better equipment for Foundation Trust, said: “Using patients to improve their comfort CO2 is much more comfortable when undergoing endoscopy for patients and can often procedures at Airedale Hospital. mean that their recovery time is Airedale New Venture quicker too. donated £10,000 to the “The generous donation of hospital’s Endoscopy Appeal three CO2 insufflators means to buy three carbon dioxide that we have one for each of (CO2) insufflators, which are our three procedure rooms used to expand the bowel wall in Airedale’s endoscopy unit to enable a better view of the so that we can offer a better bowel during procedures such experience to all patients as colonoscopies. requiring a colonoscopy.” Studies have shown that Mike Yates, on behalf of patients experience less Airedale New Venture, said: Supprters at the launch of the Emergency Department Appeal including, on front row, Richard Parker, editor of the pain and discomfort after “We were very pleased to be Keighley News; Ann Christian of LCF law firm and matron Lisa Dixon colonoscopy when the bowel able to support the hospital’s is filled with CO2, compared endoscopy appeal and with room air, which can help them to buy this extra produce significant bloating and equipment which will improve abdominal discomfort. the quality of care for patients at Julie Blackburn, sister on the Airedale Hospital.”

Julie Blackburn, endoscopy sister (centre) with Mike Yates £100,000 ED and Julie Crabtree from the Airedale New Venture Appeal gets off to great start Earlier this year (May 2014) saw Other guests included Bridget uation, quite frightening. They the launch of Airedale Hospital’s Fletcher, chief executive, Rob will be wall-to-ceiling and play a £100,000 Emergency Department Dearden, director of nursing and vital role in helping parents en- Appeal. Martin Kelsey, emergency de- tertain their child if they become The aim is to raise enough partment consultant at Airedale agitated or distressed.” funds for three distraction walls NHS Foundation Trust; Richard Building the new £6.3m emer- for the children’s assessment and Parker editor of the Keighley gency department, fit for the 21st treatment areas, more resources News which has nominated the century, is expected to take up to to help patients with dementia appeal as their charity of the 12 months and it is set to open who will use the Trust’s But- year; Ann Christian from LCF its doors in October 2014. It will terfly Room and state-of-the-art law firm, in Ilkley, and Malcolm provide much improved facili- equipment to improve care for Weaving, the owner of Rendez ties including separate adult and the thousands of people who will Vous Hotel, in Skipton, who are children’s waiting areas, a quiet use the department each year, sponsoring the appeal and finally room for friends and families to including an interactive light the hospital’s charities – Eileen use during stressful events and system for the children’s waiting Proud – chair of the Friends of better privacy and dignity for area and cardiac monitors for the Airedale and Mike Yates, chair vulnerable older patients and Flu general assessment areas. of New Ventures. their families and carers. The appeal was launched and Meg Crossley, consultant in n For more information about backed at an event on site by Bar- emergency medicine at Aired- how you can support the appeal bara Hodkinson, founder of the ale NHS Foundation Trust, said: email: charitable.funds@anhst. kills national Butterfly Scheme, which “Equipment such as distraction nhs.uk or text EDAP50 £5 to Influenza is dangerous, highly helps hospital staff to care for and walls is so important for children 70070 to make a donation today or contagious and largely preventable. improve the health and wellbeing who find coming into hospital, visit: www.airedale-trust.nhs.uk/ You can carry and pass the virus of patients with dementia. particularly in an emergency sit- charity on to others without having any symptoms yourself, so even if you consider yourself healthy, you might be risking the lives of others. Successful maternity appeal doubles its target members of the newly formed We were extremely impressed with who has helped us exceed our Bingley Women’s Institute (BWI), the bereavement facilities and the target. who knitted and crocheted dozens new midwifery-led unit when we “The money raised has helped of woollen squares and sewed looked round.” us to furnish our bereavement them together to create baby Claire Mathews, former head suite and family room.” blankets for the appeal. of midwifery, at Airedale NHS The appeal has been backed Jag Picknett, president of BWI, Foundation Trust, said: “The by Utley restaurant Roland’s; said: “It was a great honour to be support we have had has been the Craiglands Hotel, in Ilkley, able to hand these blankets over amazing and I would like to Whitakers, of Skipton, and Victoria to support the Maternity Appeal. personally thank everyone Mills, in Saltaire. 12 The Annual Record 2013-2014 Maternity www.airedale-trust.nhs.uk Caroline and Clare lead new service for parents-to-be A new education service for birth normal, when nature needs a for those women who have parents-to-be has been launched hand, hypnobirthing, care of your used parent education during by two experienced midwives. baby, focus on feeding and tours their pregnancy.” For more Caroline Lowe and Clare Luby, around the unit. information contact the team pictured right, will lead parent Clare Luby said: “We’re by email: parenteducation@ education at Airedale Hospital really excited to be offering this anhst.nhs.uk or tel: 01535 and have been designing special service to women and their birth 292411. Visit: www. tailored sessions for parents-to-be partners. There is good evidence airedale-trust.nhs.uk/ who plan to deliver at Airedale. to show improved outcomes and services/maternity- The sessions include; keeping satisfaction of birth experiences services/parent-education/ Airedale among the Personalised pregnancy best for maternity care – thanks to MAMs Women who took part in a survey of maternity services said they A new pilot project allowing preg- were satisfied with their care. nant women to have personalised In two areas, Airedale was care has been officially launched amongst the best performing across Bradford and Airedale. trusts – women said they were My Airedale Midwife (MAM) given the help they needed if aims to provide personal one- they contacted a midwife, and on-one care to pregnant women they had confidence and trust in throughout their pregnancy, la- the midwives they saw at home bour and immediately following after leaving the hospital. the birth of their baby. The Care Quality Commission Women who want, for example, (CQC) carried out a national a home birth or who have had a survey of 137 maternity services previous caesarean section and in December 2013 which covered wish to consider a vaginal birth, labour and the birth, how or have complex social needs in- patients were treated by staff, cluding substance misusers are care in hospital after the birth, able to use the scheme. feeding the baby, and care at MAMs have changed the way home after the birth. mums-to-be are looked after by Women were also invited providing all antenatal care; at- to give comments about the tending clinics with the mums, service, they said: “All the staff by request; being the woman’s were supportive and caring midwife during labour, if asked, which made both my pregnancy whether at home or in hospital; and labour a more positive and and seeing the mum after the enjoyable experience.” birth of their baby. “I felt I was given a very The team also provide hypno- personal experience and I therapy classes within the com- MAM’s the word: Midwife Liz Robson, right, giving friendly advice to a mum, Frances Handbury and daughter Lana bonded with the midwife who munity. cared for me throughout my Claire Mathews, former head of their baby.” MAM is staffed Professor Lesley Page, presi- midwifery team should be con- pregnancy and the midwife that of midwifery at Airedale NHS by experienced midwives who dent of the Royal College of Mid- gratulated for this improvement delivered my baby. They’re very Foundation Trust, said: “The have a broad range of experience wives, who attended the launch in to their maternity service.” special people.” new MAM project recognises and who are committed to nor- February 2014, said: “Expectant The My Airedale Midwife team Results of the survey are that for some women having one mal births. They can also help women can benefit from the con- can be contacted via Facebook at: available at: www.cqc.org.uk/ midwife they can get to know pregnant mums prepare for their tinuity of care they will receive www.facebook/com/myairedale- PatientSurveyMaternity2013 and trust can make a huge differ- baby and becoming a parent and from the MAM project, which midwives ence to how they cope with their give sound advice on the safest can mean less intervention dur- Women can be referred by their Staff leading pregnancy, labour and the birth options for mums and babies. ing the birth. The Trust and the GP or midwife to the scheme. the way to regional final Midwives spread Two members of our staff got through to the regional finals of the message the prestigious NHS Leadership Recognition Awards 2013. Airedale midwives took to the Alison Mastrantuono, Bev Beaumont who helps to streets to answer expectant community midwifery manager at run the labour ward and Denise mums’ questions and celebrate Airedale NHS Foundation Trust, Todd, matron for surgery, took International Day of the Midwife. who organised the events, said: part in the ceremony at The The midwifery team visited local “We had a great time meeting Royal Armouries in Leeds. shopping centres, including Five and speaking to local women Denise was put forward for Rise, in Bingley; Airedale Centre, and answering questions. Last her success with a programme in Keighley and Tesco’s, in Ilkley; year (2013), we opened our new of care, introduced in a number to meet people interested in using midwifery-led unit at Airedale of specialities, which helps the maternity unit and answer any and we wanted to let people patients recover more quickly. questions new mums or mums-to- know about the new facilities and Bev, was nominated for be may have. equipment, such as birthing pools the mentor or coach category They offered tips and and birthing chairs, that are now after supporting former head information on breast feeding, available.” of midwifery Claire Mathews, healthy eating, parent education The theme for 2014’s during a period of personal classes, hypnobirthing and many International Day of the Midwife clinical practice on the labour other services provided at Airedale was: “Midwives changing the ward. Sue Trant, Alison Mastrantuono and Rebecca Steeples: answering questions Hospital and in the community. world one family at a time”. www.airedale-trust.nhs.uk Telemedicine The Annual Record 2013-2014 13 50th nursing home links up for round-the-clock care Ninety-three-year-old Ernest the consultants and their medical Towers is a resident at Sutton team. We can always call if we have Lodge – one of 200 care homes to any doubts or queries about our be provided with a telemedicine residents or need a second opinion service through Immedicare, and that makes our staff feel more a unique partnership between comfortable – especially out of Airedale Hospital and technology normal surgery opening hours. company Involve. “Anything that reduces the time The residential home, based that our residents spend in A&E is in Sutton-in-Craven, is linked to good for us as it’s so stressful for the Telehealth Hub, based at the them to travel to hospital. hospital, which is run by the Trust’s “We’ve used it for advice on specialist nurse and consultant breathing complaints, a head injury, teams. rashes, chest infections and the This means that Ernest and patient can be seen so clearly on hundreds of other residents can get screen.” urgent medical help 24 hours a day, Rebecca Malin, deputy seven days a week, through clinical director of strategy and business consultation via secure video link – development at Airedale NHS without having to leave the comfort Foundation Trust, said: “Our of their home. patients, their relatives and the Michael Hebden, manager nursing home staff say they would of Sutton Hall, is delighted with prefer to receive more specialist the face-to-face, albeit remotely, care without having to leave their specialised medical care. home - so it’s been down to us to He said: “It’s brilliant, we really change the way we work to meet appreciate having back-up from their needs.” Ernest Towers with nurse Jenny Beighton at Sutton Lodge

Telemedicine fact file

n Airedale was the first hospital to use the acute module of TPP’s SystmOne, which allows a patient’s GP and hospital care record to Gold Line telephone be shared. n Last July, a unique telemedicine joint venture called Immedicare was formed between Airedale Hospital and technology company Involve. They support improves can now provide a full end-to-end service – clinical expertise and the technology – to nursing and residential care homes, patient homes and prisons throughout the country. Visit: www.immedicare.co.uk care after hours n Airedale also provides a remote consultant- Judith Jovanic, of Skipton, was on a trial basis until March 2015. patients have a serious illness ter the call and managed to get a led service including full one of the first patients who are Currently there are more than and may be in the last year of good night’s sleep. trauma, orthopaedic and terminally ill to get a mini-iPad 500 patients registered their lives. “The nurse rang back in the dermatology clinics, to 16 which links her to medical help to the telephone Gold Line prevents patients morning to check how we were, prisons across the country. and advice, day or night, with a service which sup- having to go into hospital by and arranged for the out- of- hours n The Immedicare partnership few clicks. ports them in providing support at home if GP to come out to us within a few also provides telemedicine She loves it and describes it their home or it is safe to do so – however hours. He gave my husband anti- to 108 nursing and “as a friend sat in the corner of nursing home hospital admissions will be biotics and he was back to normal residential homes – and a my home”. and 13 patients arranged when required. within 48 hours. It was excellent. further 114 in the pipeline The 68-year-old patient, pic- have also been The scheme is not expect- “It’s so reassuring during the (July 2014) tured, who has primary biliary given a mini-iPad. ed to replace patients’ use of night and weekends to know that n The service is also used cirrhosis – a long-term liver dis- All these their GP and other community there is someone there at the end in patients own homes, ease that damages the small bile health care services dur- of a phone who can help you with typically people with ducts in the liver – receives pallia- ing normal working health problems and the stress coronary obstructive tive care. Judith is also a carer for hours but aims to that brings. It’s very easy to use.” pulmonary disease, heart her husband who has a terminal enhance their care Results of a formal evaluation failure and to provide end of lung cancer. when daytime serv- will be available at the end of life care. She is one of 30 patients in the ices have closed. 2014. n Between April 2012 and Airedale Wharfedale and Craven When Judith To watch a short video of March 2013, in nursing and area to be given a mini-iPad which had to use the Judith talking about Gold Line residential care homes, connects her directly via secure service at mid- visit: www.airedale-trust.nhs.uk/ telemedicine resulted in a 35 video link with Airedale Hospi- night on a Friday services/the-gold-line/ percent reduction in hospital tal’s 24 hour Telehealth hub. night because admissions and visits to A dedicated telephone hel- her husband was A&E dropped by 53 percent. pline, known as the ‘Gold Line’, ill, she was ‘very was launched across Airedale, grateful’ for it. Wharfedale and Craven in Novem- “It was so ber 2013 and extended to the Brad- stressful at the It’s very easy ford district in March 2014, with time. The nurse was Telehealth blog funding from the Bradford City very helpful and talked to use… so Justin and Bradford District Clinical to me for a long time. I Tuggey, Commissioning Groups (CCGs) felt so much better af- reassuring pictured, new clinical lead for Prisoners at Brixton HMP are now Hospital and technical providers which can mean an increase in both telemedicine Telemedicine benefiting from telemedicine – so Involve – to provide ‘virtual’ clinical costs and the time taken to deliver is part of a they don’t have to go to hospital to consultations via secure video. medical advice, particularly as many team who see a consultant or nurse. It involves linking the prison’s prisons have a remote location. produce a weekly blog about consultations at Care UK, who provide healthcare centre and the hospital’s Telemedicine consultations reduce their experiences. Visit: www. healthcare for the prison, has Telehealth Hub. the risk of removing prisoners from airedale-trust.nhs.uk/blog/ teamed up with Immedicare – the Before, these prisoners would the prison and they also help relieve category/telemedicine-blog/. work in prisons partnership between Airedale have been taken to a local hospital, pressures on urgent care services. 14 The Annual Record 2013-2014 Celebrity visits/Governors www.airedale-trust.nhs.uk Airedale nurses scrub up for TV Three nurses from our theatres of weekends using an empty team were under the spotlight and theatre and day case unit – and featured in the popular BBC series, the episode was broadcast in May Happy Valley, starring Sarah 2014. Lancashire. Airedale was chosen as a Staff nurses Linda Lawson hospital close to Hebden Bridge, and Anita Graham and operating the main location for the series department practitioner Caroline written by Sally Wainwright, who Abrahams volunteered to star also penned the popular series in the programme, broadcast last year – Last And, action… Above, theatre staff Linda Lawson, Anita Graham and Caroline Abrahams. Pictured left, patient services alongside the former Tango In Halifax. manager Rebecca Wilkinson (left) and matron Sherie Herpe with Sarah Lancashire Coronation Street star, when an Rebecca Wilkinson, patient necessary to ensure everything ran Staff nurse Linda Lawson, one episode of the service manager (theatres, smoothly.” of the lucky employees to be police drama anaesthetics and critical care), said Matron Sherie Herpe, who chosen for the filming, watched was filmed there were 18 huge lorries on site was also on site to help the film Happy Valley with her family, at Airedale during the filming. crew, said: “There was a great friends and neighbours. She said: by Red “It was really interesting being buzz amongst the department “It was great fun, but I was very Production part of the initial planning, scoping and we all enjoyed being a part nervous. The cast and crew were Company in and organising of the filming days of the filming experience. We all lovely and really helpful.” March 2014. – we didn’t envisage how many were delighted to be asked to The BBC paid for using Airedale The filming individuals and specialists would support the production team and Hospital as a filming location and took place be involved both before and on hopefully they were pleased with the proceeds will fund a staff over a couple the day, and the coordination our efforts.” recognition event in November.

Peter Allen on his role as a governor with Airedale NHS Foundation Trust Making sure the decision makers are held to account

As a public governor for Skipton, time to finding out what they think. Some of the things that Peter Allen has urged people The public and staff governors Airedale’s governors have been with an interest in improving are elected by Airedale’s doing over the past year were: healthcare for patients to step Foundation Trust members each n approving the appointment of Telehealth sister Alex Blake with Andy Burnham forward and join him. year. Most people become two non-executive directors Governors act as a link governors as they are interested and an external auditor between the hospital Board of in putting something back into n assisting in planning the Directors and the public. Their their community – they play an hospital public open event role is to make the non-executive important part in the future of the n contributing ideas to the Shadow health directors listen and hold to hospital. Foundation Trust member account members of the Board Peter joined the cancer newsletters by asking the right questions and partnership group at Airedale n meeting the public at member considering reports on how the Hospital when his wife was events and local shows Trust is working. diagnosed with lung cancer in n promoting membership of secretary sees They also represent the 2005 and soon after the user- the Foundation Trust and the interests of the public and group of the Yorkshire Cancer role of governors through members so need to devote Network. neighbourhood forums, This helped to reawaken his patient participation groups Trust at work interest in healthcare, as before and other local community retiring he had held a technical groups. Shadow health secretary Andy and used the telemedicine equip- management post in the NHS. Airedale Hospital has 20 Burnham visited Airedale Hos- ment to speak to a patient with He said: “I find the work public governors, who each pital to talk to staff about pres- long-term conditions who ben- interesting and rewarding. represent a local area, based on sures facing Emergency De- efits from avoiding time consum- I can use my professional local authority constituencies. partments and see the Trust’s ing, costly trips to hospital (see management experience in If you are interested in Telehealth Hub in action. telemedicine feature, page 13). industry and the NHS, as well becoming a governor or want to During his visit, the MP for Shadow health minister, Andy as many years involvement know more, contact tel: 01535 Leigh, saw the plans for the new Burnham, said: “I was hugely im- with voluntary services. Coming 294540 or email: members@ Emergency Department and met pressed by the Telehealth hub - from a background of medical anhst.nhs.uk for a governor staff in their temporary depart- it’s a glimpse of the future. technical services, the patient information pack. ment. “I’m a big advocate of innova- and professional interaction He also was given a demon- tions which help make it possi- was of considerable stration of how patients can have ble for people to access medical interest to me. consultations with health pro- advice and treatment at home “It has led to fessionals from the comfort of rather than having to travel to a invitations to take their own home, nursing home hospital, particularly for the eld- part in meetings I find the work or GP surgery via secure video erly and those accessing end of at both a local link technology in Airedale’s Tel- life care. and regional level interesting and ehealth Hub. “It’s great to see this is doing about health He met with nursing staff who so well here – there’s scope for matters.” rewarding use the equipment to offer a 24 this sort of thing to be offered hour, seven days a week service across the country.” www.airedale-trust.nhs.uk Young people The Annual Record 2013-2014 15

Street wise Don’t risk your Babies and blankets: East Morton Guides, some of their patchwork blankets – and some newborns life to get Guides get knitting East Morton Guides got busy Brownie Birthday Challenge able to knit so many blankets. I’d sewing blankets to donate to our badge, for which guides have to do like to say a huge thank you to maternity ward. something for their community. The the donors and all the people who a quick tan The girls, aged 10-12, knitted badge was to celebrate 100 years have supported us during this squares and sewed them together of Brownies. challenge.” What’s the fuss about sunburn to create 15 patchwork blankets. Katrina Bastow, leader of the Claire Mathews, former head and my skin? The idea originally came from a guide group, said: “The girls did of midwifery at Airedale Hospital, Well, malignant melanoma, brainstorming session the guides fantastically well; they only started said: “We’re delighted with the kind the most serious type of skin had, looking at what they could do learning to knit in early December donation the guides have made to cancer, is a real and rising to give back to their community and had completed blankets by the unit. The blankets will be used problem for young people in whilst learning a new skill at the the following March. We’ve had on the ward for new born babies. the UK. It’s the second most same time. many wool donations which we are Congratulations to all the girls who common cancer in the UK The knitting challenge helped extremely grateful for, as without have taken part in the challenge – among 15-34 year olds, and the guides towards their Big these we would not have been they have done a fantastic job.” rates have more than doubled in the past 20 years. If this all sounds pretty scary, that’s because it is! Malignant We want YOU as a FT member melanoma kills more than 2,000 people in the UK each year and, Anyone over the age of 14, who People’s newsletters what’s more, damaging your lives in the area that we look after, n Elect governors who skin can massively increase The treatment is good for APPLYING FOR is welcome to become a member of hold the your chance of developing skin skin cancer, particularly if it is MEDICAL SCHOOL our Foundation Trust. Trust Board cancer in later life caught early, but the public We want young people accountable The good news is that there should be aware of the risks Dr Aduke Onafowokan, consultant to become members so that (see page 14) are some simple steps you can that come with using sunbeds. in Elderly Medicine and all our communities are fully n Stand for take to help protect your skin You should visit your GP associate medical director for represented and you can have a election as a and reduce your risk of skin if there’s a change to spots, undergraduate education, came to say on the future of the hospital and governor cancer. moles or if any other area of speak at an ‘Applying for Medical community services. n Make sure The most important thing skin does not heal up within School’ event for our members in By becoming a member you will your views you can do is make sure you four weeks – or if there’s a spot July. She talked about medicine be able to: and those of other don’t burn. Whether you’re at or sore that continues to itch, as a career and applying n Be actively involved in the work young people in your community home or abroad, if there’s a hurt, scab, crust or bleed. for medical school including of the Trust and help shape our are heard chance you could get sunburnt, For more about the dangers future developments n Get a better understanding of completing the application form, use shade, wear clothing and of using sunbeds, how to enjoy n Get invited to Trust open days how the Trust works and share in regularly apply plenty of 15+ the sun safely, and skin cancer interviews and work experience. and special members’ talks our successes. sunscreen to protect your skin. visit: www.sunsmart.org.uk. There was also a panel of junior about a range of things such as If you’re interested in being doctors to answer any questions stammering, organ donation, a member of Airedale NHS about applying for medical school anticoagulation, breast cancer, Foundation Trust, you can contact or the first years working in a blood our membership office to find out What to do if you hospital. n Receive regular information more tel: 01535 294540 or email think your drink has about the Trust via Young [email protected] been spiked Sehrish scoops festive prize Drink spiking is when drugs or might be a friend of the bar Nine-year-old Sehrish Shabir’s Children were asked to draw a awarded a £20 voucher as their alcohol are added to your drink manager or pub landlord – snowman design was chosen as festive themed picture to be used prize. Joanne Newman, matron without you knowing. and get to a safe place. If the winner of a festive contest as the Trust’s electronic Christmas for children’s services, said: “We If this has happened to you, you’re not with a friend, ask to design the hospital’s 2013 card with the winning entry decided to run the competition to how you feel will depend on the the manager or landlord to Christmas card. give children the chance to drug used. You may feel drowsy, ring a trusted friend of your The winner was chosen by be more involved with their confused and find it more family. Bridget Fletcher, chief executive hospital, as well as giving difficult to speak or move. Also n If you feel unwell someone and Colin Millar, former chairman, them something fun to do you might feel more drunk than should take you to the nearest of Airedale Hospital. whilst they were here.” you normally would. emergency department and Sehrish took part in the The card was sent When these feelings have tell them you think your drink competition when she was a by staff across the Trust passed you may not even has been spiked patient on the children’s ward at to colleagues in other remember what happened. n Report it to the police as soon the hospital. The competition took health and social care as you can – they will want to place in autumn and was open organisations as well What should I do if I think my take blood and urine samples to all children attending Airedale as key partners and drink has been spiked? and most drugs leave your Hospital’s emergency department, stakeholders. n Tell someone you trust – it system within 72 hours. outpatients department and Our picture shows children’s ward. Sehrish receiving her prize. 16 The Annual Record 2013-2014 Patient involvement www.airedale-trust.nhs.uk Introducing Airedale’s patient service managers Two new patient services and Improvement and became and a trade union. managers, whose role it is to interested in working for Airedale as She said: “Although I’m new to help deal with patient concerns she was impressed with the Trust’s the NHS I’m used to work values about care and make sure the success with its Enhanced which are similar such as making departments run smoothly, have Recovery Programme, the best use of scarce resources, joined Airedale. which speeds up putting the client or the patient Rebecca Wilkinson looks after recovery time for at the heart of everything we do, theatres, anaesthetics and critical patients. responding to political changes care and Sarah Cartin, who job Sarah came and challenges and having high shares with Kathryn Hooper, both from the not-for- standards. look after maternity services. profit voluntary “Being both a parent and a Rebecca has come from Leeds sector with woman, maternity services are Teaching Hospitals where she experience close to my heart. Having worked as business manager for working gone through the system I theatres and anaesthesia. for a legal know how important it is Previously she worked nationally charity in being able to experience for the NHS Institute for Innovation Bradford good services.” Above, Sarah Cartin talking with matron John Longue. Left, Rebecca Wilkinson Living by numbers Now it’s easy to 268,000 patients use Airedale Hospital rate hospitals’ services plus a further 71,600 patients use community services. Listening and Airedale has produced its fifth report quality of care giving an overview of complaints and feedback from patients, relatives and users. In acute hospitals throughout published on the NHS Choices 73 formal complaints were received and responding to the country, patients are website www.nhs.uk investigated by the Trust last year asked for their response to The comments and scores compared to 67 the previous year. one simple question as they from FFT are rapidly available This was a similar figure to72 raised in are discharged – ‘How likely to front line staff, so that they 2011/12. 0 complaints this year were serious comments are you to recommend our can address any problems that enough to be referred to Monitor. ward/emergency department/ concern patients. Only 0.58 percent of people who use There appeared to be a lack of maternity department to friends The aim of the FFT is to services or experienced care needed to YOU SAID understanding of the requirements and family if they needed similar provide new and unique insights contact the Trust with issues or concerns. of a patient who has dementia. care or treatment?’ into the experiences of patients 40 complaints concerned care and treatment This question has been and how they view their local of patients over the age of 65 years, produced in five different hospital services. compared to 29 during 2012/13. 70 percent of the ward staff have languages – Polish, Slovakian, The FFT is just one of the 4,530 compliments were received received the Butterfly scheme Urdu, Bengali and Mandarin – tools the Trust has to improve last year – a significant increase compared to WE DID… training, with a programme in place and Easy Read, to help patients patient experience and a total of 2,814 compliments the previous for that the remaining 30 percent. say what they think of care at performance. Staff also carry year. Airedale Hospital. out their own ‘real time survey’, Just 4 percent of Patient Advice and The Friends and Family respond to comments made Liaison Service (PALS) issues go on to The speech and language therapist Test (FFT) has been running at on NHS Choices and there become formal complaints – illustrating the YOU SAID did not follow the statutory Airedale Hospital for just over a are the results of the national effectiveness of the service. assessment writing guidelines, year now. inpatient survey. The FFT will Last year, PALS dealt with 1,910 contacts which led to a poor assessment This autumn there are be introduced in community and 2,408 issues were specifically related to of our child, as we as parents were not included in the plans to introduce a token service, outpatients and day the Trust. 384 were requests for information. assessment. system within Airedale’s new cases by October 2014 and to A significant number of people are treated Emergency Department – to the rest of NHS funded services, every year by staff from Airedale NHS We carried out an audit of the last make it as easy as possible for including GPs, by the end of Foundation Trust and the vast majority have WE DID… three statutory assessment reports patients to rate the quality of March 2015. a positive experience. However, when things written by each of the paediatric their care. Contact Karen Dunwoodie, go wrong, we listen and try to learn from the speech and language therapists to Each ward is given is given patient experience lead, email: experience of patients and their families identify key themes and any specific difficulties. a monthly score based on the karen.dunwoodie@anhst. Our focus is resolving any complaint to satisfaction levels of patients nhs.uk or visit: www.nhs.uk/ the satisfaction of the person who made it by surveyed and these are friendsandfamily providing information which is detailed, open The resuscitation team did not take and honest. YOU SAID appropriate action when called to Information gleaned from any complaints my father in outpatients and concerns about our hospital is a valuable We are all a-Twitter part of understanding the patient’s experience which provides us with an opportunity to Our resuscitation policy has been Celebrations were in the air to improve and develop services for the benefit reviewed. mark the milestone of attracting of all patients. WE DID… 1,000 people to follow Airedale on Twitter – @AiredaleNHSFT. A new strand of the Each month, a ‘patient story’ is discussed by members of the Trust Board to learn more about Trust’s #newED social media their experiences of care and services provided at Airedale. Here’s one patient story and what campaign has been launched happened afterwards… to boost funds for the £100,000 Emergency Department Appeal. Followers are being urged to donate £5 by texting EDAP50 to Addressing patients’ concerns 70070 in a bid to raise £5,000 to fund furnishing the family room A patient who was attending out- cant, this often meant taking an- n her appointment with a visiting including a pretty skylight. Also patients appointments contacted nual leave or time off in lieu for consultant was cancelled due to send a ‘selfie’ with a brief Catherine Seal, communications PALS about the impact that can- the patient and her husband. to rota changes. reason why they want to support manager and Suzanne McLaughlin, cellations, delays in being seen Issues included: As a result of these concerns the appeal. Photos will be either communications assistant with a and changes to appointment n her first appointment ran over we have taken action: posted on the Trust’s website or celebratory ‘Twitter’ cake dates and times had on her and by an hour and a half n booking subsequent appoint- collated as a giant montage to her family. n a change of address was not ments before patients leave so feature in the new emergency Trust’s My Airedale Midwives Both the patient and her hus- picked up so she came for an they can be arranged for con- department. By submitting a (MAMs ) Facebook site (see band worked and they also had appointment that had been venient dates/times photo, tweeters will give their maternity, page 12) help the young children. cancelled n reviewed appointment letters consent to it being used to Trust to engage with patients As time off work was difficult n times of appointments were in- n work closer with partners promote the refurbishment of the and its local community about to obtain for hospital appoint- flexible so the patient needed where we have shared services department. their experiences and new ments and the distance between to take a whole day off work to reduce the impact of such Using Twitter and the developments. work and hospital was signifi- for her 11.30am appointment changes. www.airedale-trust.nhs.uk Patient involvement The Annual Record 2013-2014 17 Patient Advice and Liaison Service: here to help What does PALS at Airedale procedure, and the support team to review your medical hospital do? you can get if you decide to records. The Patient Advice and Liaison complain Service work to improve the service n help you to get in touch with How do I get in touch? to NHS patients, their relatives and local or national support groups. • telephone: 01535 294019 friends. We can: • email: [email protected] n listen to your concerns, Can we help you? • ask a member of staff to help comments or compliments and We are employed by Airedale NHS you get in touch with us pass them on to managers and Foundation Trust but we have your • complete a PALS form available in staff best interests at heart. We are able many areas around the hospital. n help sort out your problems to talk to the managers and staff We can visit you on a ward or quickly on your behalf about your problems, and help get you can come to our private office Patient Dyann Healey, Mark Baldwin, orthotist, Paul Scott, business n advise and support you and your things sorted out. in the hospital, between 7.30am- development manager Peacocks and patient Paul Tyerman relatives and friends We will not speak to anyone 4pm, Mon-Fri. Outside of these n provide you with information on about your concerns unless you hours you can leave a voicemail NHS services say it is OK to do so. However, it and we will contact you on the next n advise you about our complaints may be necessary for the PALS working day. Putting their best feet forward Two new orthotic shoes have red and metallic bronze been developed and named by n A men’s two-tone brogue Thanks to army patients who use the hospital’s named ‘Kirkstall’, made of orthotic service, working with black calf leather and grey a manufacturer of specialist suede, also to be available footwear. in brown or tan with a boot They worked with clinical version. and product development staff Paul Scott, business from Peacocks Medical Group development manager of of volunteers to develop two new ‘Airedale Peacocks Medical Group Ltd, styles’ – one for men and the said he hoped to hold more other for women. development forums. The user group, known as the Peacocks currently Airedale Footwear Forum, took manufacture and supply part in an event organised by bespoke orthotic footwear to the hospital’s mobility services the hospital custom-made for team, to shape a new range each individual’s needs. of footwear to ease a variety The new range will be off- of foot problems focusing on the-shelf stock to cater for comfort, fit, colour and design. extra wide and deep fittings, The results were: but also foot problems and n A women’s lace up court deformities caused by diabetes, shoe named ‘Airedale’ in light rheumatology conditions and pink – also to be available in other illnesses or accidents. Join our panel and let us know

Andrew Catto, former medical director (front left), Eileen Proud, chair of Friends of Airedale (centre) and Mike Yates, what you think chair of Airedale New Ventures (right) celebrating with hospital volunteers A group of people, who have environment’ – for example, A special event to say thank you been patients or carers, work looking at colour contrasting, to more than 350 people who vol- with Airedale NHS Foundation crockery, flooring, spaces unteer at Airedale Hospital is be- Trust to give their perspective and signage. Hearts full of gold ing held in August. to help improve care, treatment If you are interested in joining Most of the volunteers belong and service provision. the Panel, or would like more A poem by Dorothy Hardy, aged 83, written to thank those to either Friends of Airedale or The Patient and Carer information, contact Karen who cared for her when she spent time on wards 2 and Airedale New Venture, two chari- Panel are lay people, who give Dunwoodie, patient experience ward 6 in January. ties that support and run shops in unbiased opinions, have an lead, tel: 01535 294027 email: the hospital. independent voice, and use [email protected] Up in a morning just after six, Other volunteers help with their own personal experiences Body wash early, oh my what a fix! feeding patients and support the and that of friends, family and Bed facing one way, my clothes to the rear Real Time Patient survey, which community contacts to shape Sick bowl and bed pan are both things to fear. involves patients being asked for developments at the hospital. their views about their care before Each year the panel agrees Doctors, nurses, students, sisters, they leave the wards. an annual programme of topics The distance they walk they should all have blisters! Other services provided by the to cover. During 2013/14 this Paediatrics, geriatrics, chefs, cooks, cleaners, volunteers include: running car has included: Sorters and porters with cheerful demeanours. boot sales to boost hospital funds, n helping with staff training a library service, patient trans- to improve communication Oh I forgot patients, who patiently wait, port, a Saturday social event, a skills For treatment by surgeons who must not be late, befriending service, guides to di- n looking at ways to speed Opticians, receptionists, anaesthetists, phlebotomists, rect people around the hospital, up and improve the whole And you will find MATRON at the top of the list. the hospital’s radio station – Ra- discharge process working dio Airedale, ward trolley service, alongside a multi-disciplinary Did I mention the chemist who makes up the pills? providing flowers for wards and health professional team, Or young physiotherapists; curer of ills? the chapel and managing book- n reviewing Trust policy Catering assistant with biscuits and tea ings for the commercial stalls in documents from a patient Waken you up in the morning at quarter to three! the outpatients department. perspective For more information about n gaining a better There must be some others to add to the list, volunteering, contact Gurmit understanding of care at the Kuldip Sohanpal, head of If so I apologise to those I have missed. Jauhal, voluntary services man- end of life equality and diversity with Karen There must be others whose praise I should unfold, ager at Airedale Hospital tel: n carrying out audits to Dunwoodie, patient involvement From the choir of God’s Angels with hearts full of gold! 01535 295316 or email: gurmit.jau- ‘enhancing the healing lead looking at signage [email protected] 18 The Annual Record 2013-2014 Partnership and performance www.airedale-trust.nhs.uk Celebrating Healthwatch Trust among the top 40 performing hospitals

Airedale NHS Foundation Trust has been judged as one of the top 40 performing hospitals in the country. It was named as one of the CHKS 40 Top Hospitals for 2014 by the independent provider of healthcare intelligence and qual- ity improvement. The CHKS Top Hospitals programme, now in its 14th year, aims to celebrate excellence in the NHS. This is the third time that Airedale has been named as one of the top 40 hospitals and in 2012 the Trust gained top awards specifically for quality of care and patient Rachel Binks, nurse consultant intensive care unit (centre) and Marie safety. Buchan, telemedicine manager from Airedale NHS Foundation Trust, The 40Top award is based on collecting the award from CHKS managing director Jason Harris the evaluation of 22 key perform- ance indicators covering safety, utive of Airedale NHS Founda- based on results achieved by our clinical effectiveness, health out- tion Trust, said: “I am delighted hardworking staff. This is the comes, efficiency, patient experi- that we have been recognised by fourth time we have achieved ence and quality of care. an independent body as one of top awards which is a great Bridget Fletcher, Chief Exec- the top hospitals in the country track record.”

Karen Dunwoodie, patient involvement lead, Brenda Emsley and Daniel Park, information ofiicer Healthwatch Bradford and District, with celebration cake

Staff at Airedale Hospital helped in outpatients at Airedale Healthwatch Bradford and District NHS Foundation Trust, said: celebrate its first birthday to show “Healthwatch is a very useful their appreciation of its outreach way of allowing patients to talk sessions. about their care face-to-face with Providing ‘Right The independent organisation, someone and it helps us to shape which aims to help members of our services. the public get the best out of “We have a notice board in health and social care by giving outpatients which shows what them a stronger voice in decision- we have done as a result of this making, holds outreach sessions valuable feedback.” at the hospital’s Outpatients on a Healthwatch Bradford and Care’ for future monthly basis. District was set up in April 2013 Dorothy is 83 and has dementia, a her regularly, the GP, community on A&E and other services are The anonymous feedback as part of the Government’s host of long-term conditions, and psychiatric nurse and a practice increasing and so are financial helps the Trust to gain a greater reforms of the health and social is waiting for an MRI scan and nurse visit to observe tissue via- challenges. understanding of different patient care system to help create to move into a care home. She bility, weight, and offer advice on The Airedale Wharfedale and experiences and it can be used services that really meet the has many health, social care and nutrition and general wellbeing. Craven (AWC) Transformation to improve services wherever needs of local communities. voluntary agencies involved in The community occupational and Integration Group is made possible. For more information visit: her care, alongside help from her therapist visits and she visits a up of senior people who work in Brenda Emsley, sister www.healthwatchbradford.co.uk. family managing her shopping, day centre, supported by Dial-a- health and social care, including cleaning and social life. Ride to get her there and back. representatives from Airedale These include an all-night care One of the biggest frustrations NHS Foundation Trust. They are assistant from a charity and one of people and their carers is the working together to plan how in the morning from Social Serv- lack of co-ordination between best to integrate all the different ices to help her get up and bath services which work together services and transform them so her, a visit from the district nurse around them. that care is developed around the to give vitamin B injections, and The health and social care needs of the individual from their another care assistant for evening needs of the population have perspective and is provided in the meals and twilight services from changed and continue to do so. right place at the right time. Social Services. Her meals-on- People are living longer, often For more information on Can you wheels is part local authority and with one or more long-term con- ‘Right Care’ see page 2 or visit: part voluntary services, a private ditions, poor mental health, dis- www.airedale-trust.nhs.uk/right- chiropodist and hairdresser visit abilities and frailties. Demands care-vision/ stay off the Hospital tests Airedale rates highly methodology booze for Airedale was chosen as a ‘low risk’ hospital to be one of the in Dr Foster guide first 18 NHS Trusts nationwide to be visited by the Care Airedale Hospital was one 12 Airedale was one of 20 trusts Quality Commission to test 31 days? trusts to receive a national highly where mortality rates were the methodology of the new commended award for improving significantly lower than expected programme of inspections. its performance at weekends, on the key mortality measures, The Trust was alongside including achieving low re- including deaths in low-risk five others with low risk scores admissions rates. conditions and deaths after surgery. in the first wave. A further six Data gathered for the annual Bridget Fletcher, chief executive trusts were identified as a Dr Foster Hospital Guide – which of Airedale NHS Foundation Trust, priority for inspection and six analyses information from all NHS said the award was recognition of others between these extremes health trusts – showed that Airedale the hard work staff do every day to to represent the variation in was also one of only eight trusts make sure the care patients receive NHS hospital care. Sign up at www.dryjanuary.org.uk with very low mortality rates for is carried out with the same level of Inspectors confirmed For more information, contact Alcohol Concern at [email protected] both weekdays and weekends safety and high quality, whether it Airedale’s low risk rating of a and one of only six trusts with very be during the week or at weekend. band 6 following the visit in

Alcohol Concern | Registered Charity No. 291705 low readmission rates for both The Hospital Guide 2013 is at: September 2013. Suite B5, West Wing, New City Cloisters, 196 Old Street, London, EC1V 9FR weekdays and weekends. www.myhospitalguide.com. www.airedale-trust.nhs.uk Events The Annual Record 2013-2014 19 Having fun with food Diary dates Children with eating problems took finding animals in jelly and a For more diary dates or more part in a ‘Have fun with food’ event ‘smells box’ of different foods. information about the following, to help them overcome their fear Angela, who has over 30 years’ visit: www.airedale-trust. of food. experience of helping children with nhs.uk/calendar. Dates for The session was for under-fives eating issues, and hopes to have future events will be added and their parents and children a similar event in the future, said: throughout the year. were encouraged to eat and play “The parents found the party very with food as part of the treatment helpful for their child’s progress. Board of Directors meetings for their eating problems, for They commented on how fun and start at 9.00am example, oral aversion – the fear of relevant the session was, exposing 24 September 2014 having something in or near their their children to activities with food 29 October 2014 mouth, or previously being tube they wouldn’t usually do. 26 November 2014 fed. It was organised by Angela “One parent is taking her Freeman, a paediatric dietician daughter to visit relatives as Council of Governors with the Trust’s Child Development she is now confident in her ability Twenty-two-month-old Ameemah Noor, from Keighley, plays with food with meetings start at 4pm Centre and activities included to eat.” Claire Farrer, speech and language therapist 30 October 2014 29 Jan 2015 30 April 2015 Meetings in focus Open days ‘Focus on’ events happen Theatres open day throughout the year and cover 13 September 2014, a wide range of topics delivered 11am-4pm. Theatres, by different speakers. They Open day will Airedale Hospital. are aimed at Foundation Trust Come along and see inside members and before each the operating theatres. Follow event there is a drop in session the patient’s journey from to meet the Trust’s governors, anaesthesia and then into the find out more about their role, operating theatre. and have to opportunity to ask Try out the equipment used questions or give feedback have something for keyhole surgery and get about Airedale’s services. careers advice from staff. During 2013/14 there has been talks on: Endoscopy open day n Caring for your feet 13 September 2014, n Irritable bowel syndrome 11am-4pm. Endoscopy Unit, n How to get involved in for everybody Airedale Hospital hospital fundraising A fun day for all ages to n Applying for medical school A 90 foot cave and rescue vehi- were the pets as therapy (PAT) tion, therapy services, communi- try their hand at using n Stammering cles, a Life Education Bus for dogs, fitness taster sessions; a ty nursing, hospital charities, vol- an endoscope and other n Organ donation children and a chance to find out chance to get your blood pressure, unteers and hospital governors, specialised equipment, see n Anticoagulation how they make wounds look so height and weight checked; a fire were on hand to answer questions new innovations and have n Breast cancer. realistic in the movies were just engine and ambulance; hospital and worked really hard to make a guided tour around the some of the star attractions at tours; a chance to taste hospital sure the event was a success. unit. There will be stalls and Airedale Hospital’s open day last food and test out new patient men- Fiona Page, Foundation Trust nurses promoting health and Fight infection year (2013). us and a challenge to try surgical membership manager and organ- wellbeing, with information Please help us to fight infection Hundreds of people of all ages techniques with a simulator. iser of the event, is hoping that about how the body works in and the spread of the common turned out to the event staged in All teams from the Trust, in- crowds will flock to this year’s gastroenterology, urology and bug norovirus this winter. a marquee and the education cen- cluding maternity, endoscopy, event (Thursday 21 August 2014), the respiratory systems. Although Airedale hospital tre at the hospital. surgical assessment, pathology, the sun will shine and that it will has many measures to prevent Other highlights of the day pharmacy, stroke services, nutri- be even better for everyone. Fundraising infection spreading in place, 13 September 2014 – ‘A visitors and relatives can also Night of Vintage Glamour’ play their part by not coming to Emergency Department hospital if they have: Taking better care of your health Appeal Ball n had vomiting and/or Help Airedale to raise £100,000 diarrhoea within the last 48 Dozens of families had fun at a for children, healthy food tasting, disorders, prevention of heart for its new emergency hours; special event in Keighley held to beauty therapy, massage and disease and rehabilitation, and care department by attending n coughs, colds or flu-like help them take better care reiki, and zumba were on offer. and support for relatives of patients the Great Gatsby Ball, at the symptoms; of their health. There was also the chance to meet with multiple sclerosis or who have Rendez Vous Hotel, in Skipton. n had contact with anyone with It was organised by health specialists had a stroke. Tickets are £35 per person any of the above. Airedale’s community and learn more Janet Hall, haemoglobinopathy and include: If you have any of these specialist nurses about sickle counsellor for Airedale NHS n Welcome drink symptoms and visit loved ones at the Central cell disease Foundation Trust, said: “Everyone n Three course set dinner (with in hospital there is a significant Hall, Alice and other blood seemed to find the event very vegetarian option) risk that you will pass this on to Street, in informative and visited all our stalls n Live music vulnerable sick patients. Keighley, in to get information about serious n Disco Always use the hand gel December health issues.” n Professional silent/seated provided on wards or wash 2013. n Pictured are Janet Hall (right) with bid auction your hands with soap and water Face Sharon Brown, cardiac rehabilitation n Photographer and prop box when visiting. painting manager. n Raffle n Plus further entertainment. For tickets or to book a table email: jodie.hearnshaw@anhst. nhs.uk or book via JustGiving Celebrating ten years of stroke unit at Airedale http://www.justgiving.com/ TheGreatGatsbyBall Celebrations were in the air for treated on the unit over the last 10 Donations are welcome for staff and patients for the 10th years, some requiring rehabilitation raffle and auction prizes. anniversary of Airedale’s stroke for many weeks. and rehabilitation unit. The current unit has its To mark the occasion staff on own therapy and treatment the unit invited former patients room and a dedicated team Publications and their relatives and carers, ranging from consultants and as well as previous and current nurses specialising in stroke For a copy of the full version of colleagues, to an open day event. and rehabilitation medicine to Airedale NHS Foundation Trust’s The stroke and rehabilitation physiotherapists, occupational and Annual Report and Accounts unit, which helps provide support speech therapists. 2013/14 visit: www.airedale-trust. and rehabilitation to people People who have had a stroke nhs.uk/about-us/publications/ recovering from strokes and other are the main group of patients who annual-report/ life changing conditions, opened are treated on the unit, alongside For a copy of Airedale NHS 10 years ago when the physical others who have had brain injuries Foundation Trust’s Quality rehabilitation unit at Skipton from other causes such as trauma, Account 2013/14 only, visit: Hospital moved to join the stroke subarachnoid haemorrhage or www.airedale-trust.nhs.uk/about- unit at Airedale. conditions affecting the spine or us/publications/quality-account/ Over 1,000 patients have been nerves. Celebrating are staff from Airedale’s stroke and rehabilitation unit 20 The Annual Record 2013-2014 Sport www.airedale-trust.nhs.uk Cyclists take on Determined the Alps Four fearless cyclists and their support team are taking on the Alps to support Airedale Hospital’s Endoscopy Appeal. Melissa runs Christa Baldwin, Kevin Wharton, Ray Cryer and Kevin Owens began the cycle challenge in August, cycling 1,200 miles, climbing 50,000 feet and taking in 12 iconic Tour de France ascents. Marathon Kevin Wharton, a member Melissa Joy, who has been the event and can’t wait for the of Skipton Rotary Club, said: diagnosed with multiple sclerosis, challenge of the next one. I trained “I have lost family and friends ran the London Marathon to raise three times a week and went to to cancer and for many early money to help others combat the Zumba and regularly see a physio diagnosis would have given condition. – but I do get tired easily.” them a better chance of The 23-year-old nurse at Her grandfather – Michael survival. Airedale’s endoscopy Airedale Hospital comes from a Hellawell – was a professional unit provides the opportunity sporty family and was fundraising footballer who played for England, for early diagnosis for many life for the Multiple Sclerosis Society. and had spells at Birmingham threatening conditions.” Melissa, of Glusburn, also has City, Queens Park Rangers and Christa Baldwin, aged 33, is epilepsy and had never done a Sunderland. Her cousin – Jacob cycling in memory of her mum, marathon before, even though she Rowan – is the captain of Leeds who sadly passed away after a had always wanted to. Her target Carnegie Rugby Union Football late diagnosis of cancer. was £2,000 but she doubled that Club, and her uncle, Lawrence The ‘Grand Depart’ starts at raising £5,500. Hellawell, previously completed a small village called Saintes- She said: “I really enjoyed the London Marathon. On her marks: Melissa Joy Maries-de-la-Mer, in Provence goes through France, finishing in Zeebrugge, in Belgium, before taking the overnight ferry to Hull and finally finishing Spirit of Tour de their tour at Airedale Hospital on Saturday 23 August 2014. Other charities the team are supporting are Breast Cancer France lives on Care, the Army Benevolent Fund soldiers’ charity and the A team of 20 Human Resource coming so close to the hospital.” Rotary Foundation. workers at Airedale got into the Keen cyclists Shaun Milburn, If you would like to spirit of Le Tour De France. general manager and Matt support the team with their They paid to dress up in the Dickinson, systems administrator, fundraising efforts cycling different coloured jerseys sported are set to ride from Morecambe to the Alps please visit: http:// by the cyclists and donated the Airedale Hospital on 19 September uk.virginmoneygiving.com/ money to the Trust’s Emergency also to support the Emergency fundraiser-web/fundraiser/ Department Appeal. Department Appeal. showFundraiserPage. The fundraising idea was the The department is also action?userUrl=legrandvelo. brainwave of Jodie Hearnshaw, helping to organise The Great info&faId=439952&isTeam=true HR advisor, and an avid Tour de Gatsby Vintage Glamour event France viewer each year since on Saturday 13 September, being a child. She said: “I thought at the Rendezvous Hotel, in it would be a great chance to Skipton, in aid of the £100,000 Tackling raise some extra money for our Appeal. Tickets are £35 per Emergency Department Appeal but person and can be booked by the three also a bit of a celebration for our visiting: www.justgiving.com/ peaks On their bikes to raise cash: some of the Airedale NHS Foundation Trust staff team to mark this prestigious event TheGreatGatsbyBall Emergency department (ED) colleagues Martin Wiseman and Peter Lawson tackled one Oh mudder: Nicola’s 12 of the country’s toughest 24- hour challenges to raise money for the hospital’s ED Appeal gruelling miles for charity and Manorlands. The pair are part of a group Plucky Nicola Riley took part in who completed the national Tough Mudder – an ambitious three peaks challenge within assault course – with a little help 24 hours – a gruelling 25-mile from Keighley Cougars. walk with over 3,000 metres of The estates officer completed ascents. the 12 mile challenge, designed by Martin Wiseman, charge Special Forces, at Broughton Hall, nurse at Airedale NHS near Skipton. Foundation Trust, who has She was part of a team doing worked in the NHS for the past the event for charity and has 20 years, said: “New and better helped to boost Airedale Hospital’s equipment can make a real Endoscopy Appeal. difference to patients. It could The first challenging event be cardiac monitors or reclining Nicola did was the Great chairs that help patients who Manchester run (10k) in May last are having lengthy treatment year for cancer research – before and find it easier to sit up that she struggled to run for more rather than lie down in a bed.” than five minutes. Muddy hell: Nicola Riley If you would like to support Nicola, of Barnoldswick, said Airedale Hospital’s Emergency “I was roped into it by a former training with the Cougars helped. Department Appeal visit: www. school friend and it was a really big “The players toughened me up justgiving.com/airedalehospital physical challenge for me. I trained and gave me confidence to take emergencydepartmentappeal mostly on my own running and on the mud, obstacles and electric doing some core exercises – but shocks that were on the course.”

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