List of Social Performance Data

Customer Relations

Number of Inquiries at the Customer Care Center (for Individual Customers) Over Time

(Million) 5

4.24 4.02 4 3.77 3.55 3.31

3

2

1

0 FY2011 FY2012 FY2013 FY2014 FY2015

Repair Service Organization Number of Service Locations of the CS Company, Consumer Marketing Co., Ltd.: 103 locations throughout Japan (as of March 2015)

Number of Service Locations of Panasonic Eco Solutions Techno Service Co., Ltd.: 40 locations throughout Japan (as of March 2015)

Numbers of Repair Service Sites (Overseas Numbers for FY2014)

Region Number of Repair Service Sites

Japan 103

North America 1,900

Latin America 1,374

Europe & CIS 791

Southeast Asia & Pacific 1,733

India, South Asia, Middle East & Africa 1,133

China & Northeast Asia 849

*Japan: CS Company, Panasonic Consumer Marketing Co., Ltd.

102 Initiatives Related to Improving Customer Satisfaction

Promoting the Acquisition of Consumer Affairs Advisor Credentials

Number of Employees Certified over Time (as of April 2015)

（People） *From 2012, the figures include employees from the former 500 Panasonic Electric Works Co., Ltd.

408 416 414 404 400

300 270

200

100

0 2011 2012 2013 2014 2015 （Year）

Employees

Proportions of Employees by Region Total Number of Employees on a Global Consolidated Basis: 254,084 (as of the end of March 2015)

China 22% Japan 46%

Asia 21%

Europe 4% The Americas 7%

Numbers of Trainees and Time Spent on Training In FY2015, participation in human resources development at the Human Resources Development Company totaled 55,900 person-days.

The participation broken down by type of training was as follows:

• Global Management Training: 6,700 person-days • Corporate Technology Training: 15,700 person-days • Manufacturing Training: 19,500 person-days • Marketing Development Training: 3,700 person-days • Skill-Change Training: 10,300 person-days

*Person-days = number of people × number of days in training

103 Number of Women in Managerial Positions, Average Number of Years of Service Percentage of Women in Positions of Responsibility (People) (%) (Number of Years) 600 7 24 Percentage of Women in Positions 6.5 2 23.5 of Responsibility* 6.0 5.8 23.1 6 500 5.5 5.4 23 22.8 5.1 22.5 22.4 22.6 4.7 5 22.3 22.3 4.5 404 400 354 Number of Women in 22 323 331 4 22.2 22.1 Managerial Male 21.8 21.8 300 Positions*1 21.7 258 21.6 236 3 21 Female 209 21.1 200 169 2 20 20.4 100 1

0 0 0 2008 20092010 2011 20122013 2014 2015 (year) 2008 2009 2010 2011 2012 2013 2014 2015 (year)

Note: Figures as of April in each year Notes: *1: Managerial position is defined as section leader or higher. Total of Figures as of March in each year Panasonic Corporation and its key domestic affiliates (excluding Total of Panasonic Corporation and its key domestic affiliates Electric Co., Ltd. [SANYO], and including the former (excluding SANYO, and including the former PEW from 2012) Panasonic Electric Works Co., Ltd. [PEW] from 2012) *2: Positions of responsibility include positions such as chief or assistant chief. Total of Panasonic Corporation and its key domestic affiliates (excluding SANYO, and including the former PEW from 2012)

Employment of Workers with Disabilities (Japan)

June 2009 June 2010 June 2011 June 2012 June 2013 June 2014

Panasonic Corporation 1.93% 2.01% 2.07% 2.04% 2.15% 2.16%

Key Group Member 2.16% 2.10% 2.08% 2.11% 2.21% 2.24% Companies

Group (whole) 2.00% 2.07% 2.08% 2.06% 2.17% 2.18%

Special Subsidiaries (employee figures are as of June 2014)

Number of Employees Year of Company Name (Number of Persons Description of Business Establishment with Disabilities) Assembly of video camera LCD units, video Panasonic Kibi Co., Ltd. 1980 82 (34) accessories Assembly of avionics products, inspection Panasonic Katano Co., Ltd. 1981 39 (31) and packaging of AV accessories Assembly of electronic circuits (for massage Panasonic Associates Shiga Co., Ltd. 1994 54 (31) chairs, shavers, etc.) Assembly of ventilating fan parts, printing of Panasonic Ecology Systems Kyoei Co., Ltd. 1980 31 (20) user manuals Growing/selling orchids, distribution of Sanyo Heart Ecology Co., Ltd. 1998 73 (43) company-internal mail Assembly of vacuum cleaner parts, Harima Sanyo Industry Co., Ltd. 1982 44 (22) maintenance of internal environment

Sendai Sanyo Industry Co., Ltd. 1992 41 (14) Manufacture of LED products, light sensors

104 Work-related Accidents

Incident Rate of Work-related Accidents

(Number of accidents per one million working hours) 2.0

1.61 1.62 1.66 1.59 1.58 All industry average 1.5 Electric, machinery and equipment manufacturing industry average 1.0 Panasonic *Total for Panasonic Corporation and 0.49 its key domestic af liates (excluding 0.44 0.41 0.41 0.5 0.39 Pana Home, and including the former Panasonic Electric Works 0.12 0.15 0.14 0.14 0.15 Co., Ltd. and SANYO Electric Co., Ltd. from 2012) 0 2011 2012 2013 2014 2015 (FY)

Source: “All industry average” and “Electric, machinery and equipment manufacturing industry average” figures were from the website of the Ministry of Health, Labour and Welfare, Japan.

Time Lost due to Work-related Accidents Severity Rate of Accidents

(Days) 2,000 0.015

1,619 0.011 1,500 0.010

0.007 1,000 873 887 0.006 732 0.005 0.006 500 245

0.002 0 0 2011 2012 2013 2014 2015 (FY) 2011 2012 2013 2014 2015 (FY)

Note: Total time-lost of victims due to labor accidents Note: Proportion of time-lost per 1,000 hours of total working hours

105 Spending on Corporate Citizenship Activities

Spending on Activities by Region (FY2015)

India, Middle East and Africa 57 (Million Yen) China and Northeast Asia 313

Asia-Paci c 201 Latin America 19 Europe 42 Total Expenditure: North America 60 3,120 Japan 1,637 million yen

Japan (Overseas-related) 791

Spending on Activities by Area of Activity (FY2015)

Operating Costs 9% Other, Publicity 4%

Arts & Culture 12% Total Expenditure: Disaster Relief 3% 3,120 Next Generation million yen (Education, Academia) 45% Sports 3%

Community (Social Welfare, Local Communities, Historic Sites, Health) 8% International Exchanges 10% Environment 6%

Types of Donations (million yen)

Type of Donation Percentage of Total Costs

Charitable Donations 886 28%

Community Investments 2,093 67%

Commercial Initiatives 141 5%

Total 3,120 100%

Methods of Donation (million yen)

Method of Contribution Amount

Cash contributions 843 Time: employees volunteering during paid 244 working hours In-kind giving: product or service donations, 1,719 projects/partnerships, or similar Management overhead 314

Total 3,120

106