QUESTION QUESTIONS RESPONSE NUMBER See Section 9(n) of the Draft Ferry Services Operations and Maintenance Agreement included in Addendum II (hereinafter referred to as the "Draft In section 2.1.1 it states "Selected proposer must retain the crew staff currently performing operations and maintenance Agreement"). None of the incumbent contractor's staff performing ferry services." Request clarification exactly what that statement means. For example: How long is proposer required to retain 1 services are union members. During negotiations, RTA will approve a staffing the current crew? Is proposer required to provide the same pay and benefits to the current crew? Is the proposer required to plan, which may be reevaluated during the Transition Period. A current be union employer? organizational chart provided by the incumbent contractor will be posted to www.norta.com/ferryrfp. 2.2.1 and 2.2.2 Request to know if the term of the contract can be made to five (5) years, with two consecutive, three (3)‐ 2 Contract term will not be changed. year extensions.

3 2.3.1 Is the monthly payment in advance of the coming month? No, see Section 8 of the Draft Agreement describing the invoice procedure.

See Section 8(f) of the Draft Contract. Costs may be determined to be dis‐ 2.3.2 What are the guidelines and/or process for determining which costs are dis‐allowable, dis‐allowable, and/or allowable, dis‐allocable according to Generally Accepted Accounting Principles 4 unreasonable...? or as provided for in the Code of Federal Regulations, Federal Transit Agency regulations, and other applicable federal regulations.

Refer to Section 3.5 of RFP for guidance on DBE Participation Plan: "proposers must submit a DBE Participation Plan with the Volume 2 Technical Proposal that sets forth binding commitments to utilize DBE subcontractor(s) and/or 3.5 DBE Participation Plan: Given the short time frame for responding to this RFP, request to clarification if proposer can 5 demonstrates good faith efforts (as defined in Appendix A to 49 Code of agree/commit to meeting DBE goals in lieu of providing DBE contracts, etc? Federal Regulations Part 26)." A committment to perform good faith efforts (as defined in Appendix A to 49 CFR Part 26) towards a percentage of DBE participation will be an allowable proposed plan.

4.2.4 Given the short term frame of responding to the RFP, can proposer commit to providing Key Personnel that meet the Proposals will be evaluated based on qualifications presented in the proposal, 6 experience requirements of proposal? as described in Section 5.1.4 of RFP

See Section 10(f) of the Draft Agreement. The Contractor shall be responsible for regularly collecting and reviewing all transaction logs, pull‐out sheets, 4.2.5 Can you describe and/or expand the specifications of the Data Collection Device System Management and Operations incident logs, and other information collected or reported on the data reporting 7 Plan. system provided by RTA, and for making all such information available to the Regional Transit Authority upon its request. RTA shall provide the Contractor with templates and reporting software to prepare these reports.

1. In the provided RFP 2019‐30 Ferry Transit Services Attachment.pdf there is an inspection booklet for Subchapter T vessels. This booklet is not applicable to the other vessels that are Subchapter H vessels that RTA operates. There is a difference with Refer to RTA website (http://www.norta.com/Maps‐Schedules/New‐Orleans‐ 8 inspection and equipment requirements. Shouldn't other proposers should be made aware of this? 2. In the provided RFP Ferry) for the most up‐to‐date operating schedules. 2019‐30 Ferry Transit Service.pdf section 2.1.3 Operations, the Saturday and Sunday start times seem incorrect compared to your website. Which times are correct?

10/30/2019 1 3. In the provided RFP 2019‐30 Ferry Transit Service.pdf section 2.1.4 Maintenance, it mentions washing the vessels twice a The incumbent contractor has been requested to provide this information week. This is excessive for vessels of this size. The smaller vessel this may be possible. The larger vessels it will be impossible which will be posted to www.drivertaforward.com/operating‐information to wash the outside of the vessels twice a week. The larger vessels would require specialized equipment to reach the higher and/or www.norta.com/ferryrfp as it becomes available, and other information levels. A. Where would this washing take place? B. Does any of the RTA assets, such as docks or piers allow a movable scissor will be posted as it is received. Information and documents resulting from lift to be moved up and down the docks to reach the outside of the vessel? C The Mississippi River is a U.S Navigable previous requests for information are available at 9 Waterway, washing down vessels could violate Vessel General Permitting 2013, the Clean Water Act and NTVRP. Operators www.drivertaforward.com/operating‐information. Regardless, proposals must are required to minimize the discharge of rust, cleaning compounds, paint chips, non skid fragments and other materials be received by 4:00 pm on November 7, 2019, pursuant to the RFP. See associated with top side maintenance. All soaps must be phosphate free and biodegradable. Washdowns produce oily response to question #33. The exterior of the ferries are pressure washed in residue. D. Does RTA already have this equipment in place? E. How will the washdown be captured? Tank and treated by an reachable areas. The ferry facilities do not have a movable scissor lift or Oily Water Separator? F. When captured, how is the washdown treated? On site or removed off the facility? equipment to capture washdown.

4. The USCG has the applicable ferries NTVRP expiration of November 24, 2019. The contract is scheduled to be executed December 18‐31, 2019. The vessels require NTVRP in place prior to the execution of the contract. 5. What is the current level 10 See response to question #9. of staffing for Management, administration, vessel crews and the maintenance? 6. Is there an organizational chart available? 7. What are the current pay rates for all staffing?

8. Since RTA has 5 vessels in the CEA, what is the procedure for vessels not in operation? a. The vessels that are out of service or laid up for extended periods, are they sufficiently manned to get underway immediately? The best common marine practice would have each vessel manned to maintain the vessel readiness. 9. We have observed the Alvin Stumpf moored at Jackson Avenue for four years. a. Our understanding is the Alvin Stumpf was last dry docked in 2010. Is this correct? b. Was 11 the vessel dry docked in 2015 as scheduled? Considering the vessel has been moored at Jackson Ave for the last four years, See response to question #9. should we assume the vessel has not been dry docked timely? c. If dry docking of the Alvin Stumpf has not been completed in the last 9 years, then what is the long term plan with the vessel? d. Was the vessel manned the last four years, to maintain it's current equipment? e. With no dry docking since 2010 has there been marine survey of the vessel to determine feasibility to place the vessel back into operation?

f. With no inspections completed the last four years and no completed dry docking since 2010, this may be cost prohibitive to get the vessel in compliance with USCG current standards. Older vessels are usually grandfathered as long as inspections and See Table 10 of the Transit Asset Management Plan which can be found at drydockings are maintained. According to the Coast Guard's Port State Information Exchange, their last contact with the www.norta.com/ferryrfp and/or www.drivertaforward.com/operating‐ 12 vessel was February 2, 2016. 1. Does RTA have the funding to dry dock the vessel and repower the vessel's main propulsion information. Also, see response to question #105. See Section 6(d) for a engines, service generators and other capital improvements? 10. Since the Alvin Stumpf and Captain Levy have the same description of the procedure for initial vessel inspection. general arrangements. a. What capital improvements are planned for this vessel? The previous RFP references a conditional assessment of the vessels completed sometime in 2012. b. Has the vessel been repowered?

11. What is the status of the St. John? We have observed it located at Bollinger Harvey Quick Repair since 2017. According to the Coast Guard's Port State Information Exchange, their last contact with the vessel was May 31, 2017. 5 year dry docking was also due for this vessel in 2017. Since this vessel was constructed in 1977, it also was grandfathered unless the vessel 13 See response to question #105. completed periodic inspections and dry dockings. This vessel will be required to be in compliance with modern Coast Guard standards for Subchapter H passenger vessels. a. What are the plans for this vessel? b. Is there funding to repower and modernize this vessel?

10/30/2019 2 11. What is the status of the Thomas Jefferson? According to the Coast Guard's Port State Information Exchange, their last See responses to questions #9 and #15. The following capital improvements contact with the vessel was April 25, 2019. This vessel appears to be properly inspected and dry docked in a timely manner. have been made to the Thomas Jefferson since 2014: Repowered mains to 14 a. Has this vessel been, repowered since 2012? We're basing this off the documentation provided during the first RFP? b. If Cummins QSK19s; reduction gears; kort nozzles; flanking rudders; steering yes, what capital improvements were made? 12. What type of navigational equipment is on each vessel? Are system.

See response to question #9. The incumbent contractor has provided the What type of navigational equipment is on each vessel? Are they outfitted with modern ECDIS? a. If outfitted with ECDIS, following description: Magnetic and electronic compass, Radars with AIS 15 how is the chart data kept up to date? overlay. No modern ECDIS. RTA 1 & 2 has ECDIS, builder never indicated how it’s updated.

Does RTA use modern maintenance and operation software on the vessels? a. NS Enterprise? b. Helm Operations? c. See response to question #9. The incumbent contractor is currently in process 16 Mastex? d. DNV‐GL? e. Spectec? f. Sertica? of deploying Helm Operations.

Does the vessel have internet connections? a. What type of equipment is used? 1.Maritime VSAT? 2.Fleet Broadband? 3. See response to question #9. Fortigate equipment via cellular is installed on all 17 Iridium OpenPort? vessels, except: Stumpf and RTA 1 & 2.

For the number of vessels in the CEA, there seems to be more vessels than docking facilities available. a. Does RTA have a plan for adding more facilities to moor vessels not in service? 16. How much fuel is burned per year at each location? 17. The new vessels mentioned in the RFP 2019‐30 Ferry Transit Services.pdf, states "These vessels have not received United States There are not currently any plans to add additional facilities. See response to 18 Coast Guard Certificates of Inspection for passenger service and are not in operation." a. Articles in the Times Picayune and question #129. See response to question #204. The Advocate indicated they are not in compliance with Coast Guard requirements under Subchapter T. b. What is not in compliance? c. Can a list of non conformity be provided? d. What is RTA's plan to have the builder repair the non conformity?

19 Is there a Draft Operations and Maintenance Agreement for review? Yes, see Addendum 2.

Three COIs are provided: Capt. Neville Levy – expired 11 Apr 2019? Col. Frank X. Armiger – Expired 08 June 2019? Thomas 20 Jefferson – current? Where are the most recent COIs and what is the status for the for the St. John, Sen. Alvin T. Stumpf, See response to question #9. See response to question #105. RTA1 and RTA2? What is the expectation for vessels without current COIs (besides new vessels)?

3. (Section 1.3) Additionally, in 2018 the RTA purchased two new 105′, 150‐passenger catamaran ferries for operation on the No costs should be factored in for the contractor's participation in obtaining Canal Street‐to‐Algiers Point ferry line. These vessels have not received United States Coast Guard Certificates of Inspection initial COIs for RTA 1 and RTA 2. Although contractor will be required to 21 (COIs) for passenger service and are not in operation. Who is responsible for obtaining these initial COIs? What exactly is the provide reasonable assistance to the RTA and the RTA's consultants, it will be expected role for the selected proposer? How should the costs of this be factored in? the responsibility of RTA to obtain these intiail COIs.

4. What is the disposition plans for non‐used Ferries. Are they to be retained and maintained? If so without COIs to what 22 See response to question #105. level of readiness?

23 5. Have the RTA 1 and 2 successfully demonstrated that they are compatible with the existing landing sites? To the best of our knowledge, yes.

10/30/2019 3 Appointments may be made in advance to view the RTA's Safety Program Plan / Agency Safety Plan at 2817 Canal Street, New Orleans, Louisiana by contacting Briana Howze at [email protected], which will require a non‐ 24 8. How can we review the RTA’s Safety Program Plan/ Agency Safety Plan? disclosure agreement. We do not consider it necessary to review the plan prior to submission of a proposal. In addition, RTA will make the plan available for review upon request on the day of interviews (if any) with proposers within the competitive range.

How is the selected proposer expected to comply with “must retain the crew staff currently performing operations and maintenance services.”? As this will be a change of employers the staff will be re‐hired rather than retained. Is the selected proposer allowed to utilize its existing corporate hiring process (to include drug screenings, physicals, cultural indexes, etc.)? See response to question #1. We understand retain to be synonymous with re‐ 25 An immediate reduction in vessel crewing requirements is expected when the 2 new vessels enter service (crew size should hire. switch from 1 Master, 4 deckhands and 1 Licensed Engineer to only 1 master and two Deckhands) What if there are additional efficiencies to be gained by right sizing the workforce (i.e. Number of Maintenance personnel)?

26 11. Is it possible for the proposer to see the present organization/staffing chart with current pay rates? See response to question #9. See response to question #31.

RPF says that Selected Proposer shall be solely responsible for all staff compensation and employee benefits. Proposers must 27 comply with the Minimum Wage Requirements from Section 70‐806 of the City of New Orleans Code of Ordinances. So our See Section 9(n) of the Draft Agreement. pay scales are OK? Is there any requirement concerning compensation at present rates benefits?

(section 2.1.2) Performance measures of On‐time Performance, Trip Reliability and number of complaints are all affected in 28 part to present condition and age of vessels. What are the amounts of the deductions and incentives and how are they going See Section 21 of the Draft Agreement. to be assessed?

29 (section 2.1.3) Saturday hours of operation show 10:30 to 11:45 AM. Typo? See response to question #8.

See Section 14(c) and Section 17 of the Draft Agreement for responsibilities of “The selected proposer will also be responsible for fare collections and shall provide all necessary cashier and fare 30 the Contractor relating to Fare Collection and Farebox Equipment. Fare collectors.” Does the proposer have any responsibility for RTA app fare payments? payments made via the GoMobile Application will be accepted fare media.

It is the intention that this work will be performed by Contractor without “The selected proposer shall provide staff to manage vehicular and passenger queues and provide information to additional positions. See www.drivertaforward.com/operating‐information for 31 passengers.” This appears to not be presently done. Are these additional positions that must be added and filled? the Adopted 2019 Budget (from December 2018) for a list of positions on page 14 of the document.

(section 2.1.4) “Prior to the commencement of the Agreement, the selected proposer shall participate with the RTA in an inspection of all the RTA‐provided ferries and ferry‐related assets, including movables and immovables. Upon the See Section 6 of the Draft Agreement for a description of the proccedure for 32 commencement of the Agreement (or at a later date upon completion of such inspection), the selected proposer shall addressing deficiencies identified during inspections. assume responsibility for maintenance as delineated in the CEA.” What is the planned procedure for remedy of deficiencies identified during inspections? (with only two vessels operating the number of deficiencies is expected to significant)

10/30/2019 4 Initial vessel inspection described in Section 6 of the Draft agreement will allow “Ferries must display a clean and glossy appearance each time the ferry departs the operating facility to enter revenue RTA and contractor to establish the condition of vessels. Furthermore, the 33 service” All five of the legacy vessels are in need of exterior work to satisfy this requirement. Is there a plan for exterior work responsibilities for maintenance (including maintaining the appearance) will be prior to assuming responsibility for this? set forth in the Maintenance Plan, for RTA to approve during the Transition Period.

See Section 5 of the Draft Agreement. The Regional Transit Authority and the ( section 2.2 and 2.3) “The initial term of the contract shall be three (3) years.” And “The Ferry Platform Service Hourly Rate, Contractor shall negotiate an escalation or other modification of the 34 Lump Sum for Indirect Costs, and Fixed Fee for the second and third years of the Agreement, as well as optional terms, will compensation that is fair and reasonable for the second and third year of the be negotiated during the Agreement.” In essence is the initial terms of the contract only for 1 year? Contract, as well as any optional term.

1. What is the responsibility for the repair and restoration of the landing facilities (immoveable assets)? 2. What is the responsibility in getting the 2 new RTA ferries COI’s? What are the issues in getting these ferries COI’s? What the status of the COI’s for the RTA 1 and RTA 2? We would like further details regarding this. 3. Which 2 ferries will be operating when service begins? 4. How many operational fare collection machines are at each location? 5. Per the bid, the current crew See responses to questions #1, #9, #31, #37, #47, #105, #178, and #204. See 35 (non‐management) are said to be retained. a. Are the employees union/non‐union? b. What are the current salaries of these Section 21 of the Draft Agreement. crew members? Benefits? c. Is there a union contract if these members are union based? 6. What is the hull value of the ferry/ferries? 7. Are there any computers or RTA specific machines which require maintenance or specific proprietary applactions? 8. What will be the KPI’s (key performance indicators) for this project?

It is the intention to include landing facilities in the initial facility inspection. 36 1. What is the responsibility for the repair and restoration of the landing facilities (immoveable assets)? See Section 6(e) of the Draft Agreement. Also, see Section 13 of the Draft Agreement.

See response to question #21. Further information regarding RTA 1 and RTA 2 2. What is the responsibility in getting the 2 new RTA ferries COI’s? What are the issues in getting these ferries COI’s? What 37 may be posted to www.norta.com/ferryrfp and/or the status of the COI’s for the RTA 1 and RTA 2? We would like further details regarding this. www.drivertaforward.com/operating‐information as it becomes available.

38 3. Which 2 ferries will be operating when service begins? See response to question #105.

39 4. How many operational fare collection machines are at each location? Each vessel has two fareboxes.

5. Per the bid, the current crew (non‐management) are said to be retained. a. Are the employees union/non‐union? b. What 40 See responses to questions #1, #9, and #31. are the current salaries of these crew members? Benefits? c. Is there a union contract if these members are union based?

41 6. What is the hull value of the ferry/ferries? See response to question #177.

42 7. Are there any computers or RTA specific machines which require maintenance or specific proprietary applactions? See response to question #9.

43 8. What will be the KPI’s (key performance indicators) for this project? See Section 21 of the Draft Agreement.

10/30/2019 5 See Attachment 6 of the Request for Proposals for Federal Requirements, Please list the specific required data to be reported to the National Transit Authority. Will the RTA transmit this data or including National Transit Database requirements. Also visit 44 require the new operator to transmit this data? www.transit.dot.gov/ntd and www.transit.dot.gov/ntd/manuals for more guidance on NTD reporting. Also see Section 22 of the Draft Agreement.

If RTA1 and RTA2 have not successfully demonstrated landing and mooring at the existing ferry landings/terminals in various 45 See response to question #23. river conditions are the “as built” drawings of the ferry landings available for proposers to review?

RTA will develop a plan for ferry terminal construction and repair that is (section 2.1.1) Proposers were informed that Capital improvements are underway for the Canal Street and Algiers Point Ferry 46 acceptable to both parties and serves the best interest of the public. Ferry Terminals. What are the plans to ensure ferry service can continue throughout construction and repairs? terminal design work is currently in progress.

We are not aware of a landing site agreement. It is the intention that the Contractor will perform the responsibilities regarding ferry facility operations Is there a draft landing site agreement available for proposer review? What are the responsibilities for the proposer in and maintenance that are set forth in the Cooperative Endeavor Agreement 47 regards to ferry terminal usage (both ferry related and non‐ferry related activities) and upkeep? between the RTA and DOTD. It is intended that RTA will approve a Maintenance Plan specifying maintenance responsibilities for the facilities during the Transition Period.

Proposers were informed that additional ferry routes to other locations may be added in the future. Is this presently at the No formal planning has occurred. It is not anticipated that negotiation will 48 notional phase or has any formal planning occurred? Are additional routes and services to be negotiated within terms result in options for additional routes/services. See Section 20 of the Draft (optional terms?) of this agreement? Agreement.

(CEA vessel values and surveys are dated more than 5 years ago) What are the 2019 “Sum Insured” values for the vessels 49 See response to question #177. and barges for insurance estimations?

50 Are there condition surveys more recent than 2013 for the proposers to see? See response to question #9.

51 If the operator is required to report to the National Transit Authority, could we get an example of that report? See response to question #44.

The incumbent contractor has presented ridership statistics to the RTA during the monthly meeting of the Board of Commissioners, which the RTA understands to be taken manually. It is the intention that farebox equipment 52 How is ridership currently accounted for? will collect ridership data and that the capabilities of the farebox equipment will be assessed during the intitial equipment inspection during the Transition Period.

If there is a system of accounting for ridership of the ferries, RTA will make such 53 Will the new operator have access to the current system of accounting for ridership on the vessels? system available to the Contractor.

Why does the ridership data in the Jan. 11, 2018 Report of the RTA Operations and Administration Board not match the 54 ridership data in other documents such as Ridership Trends ‐ Previous 24 months (listed in responses to questions)? Which Ridership data has been provided by the incumbent Contractor. documents have accurate ridership information?

10/30/2019 6 Available information on historical performance is included in the supplemental 55 Please provide completed‐trip data for all ferries in service for the years 2017, 2018, and 2019 year‐to‐date. documents and information found at www.norta.com/ferryrfp and/or www.drivertaforward.com/operating‐information.

Responsibilities regarding project operation records and reports is described in 56 Who is responsible for tracking the key performance metrics and how are they tracked and calculated currently? Section 22 of the Draft Agreement. Contractor will report key performance metrics, and RTA staff will perform oversight.

Available information on historical performance is included in supplemental 57 Please provide the key performance metric data for the last 3 years. documents and information found at www.norta.com/ferryrfp and/or www.drivertaforward.com/operating‐information.

58 Please provide a current organizational chart of the Ferry Management team, including crew and shore‐side personnel. See responses to questions #1, #9, and #31.

See responses to questions #1, #9, and #31. The following are current manning requirements for the vessels: 1 Master 1600 GRT, 1 Assistant Engineer, 2 59 Please provide an average crew count working on the ferries each day. Deckhands required. This changes as upper decks are used. This is all provided on Certificates of Inspection documents.

10/30/2019 7 1. What janitorial services are required for ferry facilities? Should these services be provided to all four ferry terminals as well as the administrative facility? 2. What security services are required at ferry facilities? Specifically: a. Facilities where security services are required and number of guards at each, including if the following facilities should have security services: i. Canal St. terminal ii. Algiers Point terminal iii. Lower Algiers terminal iv. Chalmette terminal v. Gretna terminal vi. Administrative Facility on Patterson Dr. vii. Lower Algiers employee ferry parking lot b. Number of entrances and exits at each facility c. Hours for which security services are required d. Whether guards must be armed 3. Will the contractor have responsibility for receiving comments and complaints directly from customers, or will customer communications go through the RTA, with those relevant to the ferry contractor passed to the ferry contractor? 4. Under Volume 1, please confirm if firms should submit the following qualifications: a. For all firms, US Coast Guard approval and Department of Homeland Security audit for the operation of passenger vessels b. For foreign‐owned entities, Maritime Administration approval for an MA‐29 request 5. Does the contractor have unlimited responsibility for facility maintenance, including capital repairs? 6. May proposers ask follow‐up questions and/or clarifications on answers provided by the RTA? 7. Insurance questions: a. Please confirm that all liability insurance limits that are required can be met by any combination of primary and excess insurance. b. Please provide insurance coverage requirements for the ferry operation. Specifically, the limits and conditions for the following: 1) Hull & machinery cover, 2) War cover, 3) P&I 4) COFR. c. Do insurance requirements include for ferry non‐revenue See responses to questions #47, #62, #63, #64, #65, #66, #67, #68, #69, #70, 60 vehicles (seven trucks, according to the 2018 TAM Plan)? If so, please describe the insurance required, including liability and #98. insurance limits and if those limits can be met by any combination of primary and excess insurance. 8. For reporting purposes, our understanding is that ferry Revenue Service Hours are currently reported as [15 minutes * number of completed trips]. This follows longstanding practice originally set by the State of Louisiana. Our further understanding is that the current method may underreport actual hours of in‐service time, since missed trips due to ferries running behind scheduled are not captured by this method. Please confirm if it is the RTA’s intention to change this reporting method to actual hours of in‐service time. If this is the RTA’s intent, will the RTA mandate a system to capture and report actual in‐ service hours on ferries, or is it the Contractor’s responsibility to propose and implement an adequate system? 9. For the Gretna ferry terminal: a. What responsibility, if any, does the Contractor have for maintaining the Gretna ferry terminal? b. What is the condition of that facility? c. Would maintenance responsibility change if the RTA were to add service between Gretna and Canal St., as described in point 15, section 4.2.5 of the RFP? 10. Will the contractor have responsibility for all vessel repairs (including revenue and non‐revenue vehicles), including: a. Capital repairs caused by normal wear and tear, rather than omission or negligence of the contractor? b. Dry docking, which is required every 5 years by the US Coast Guard for all RTA‐operated vessels, and which can cost up to $1 million? c. If the contractor will not have responsibility for the cost of repairs in any or all of the circumstances above, please describe the criteria for distinguishing between repairs that are the responsibility of the contractor

1. What janitorial services are required for ferry facilities? Should these services be provided to all four ferry terminals as well 61 See response to question #47. as the administrative facility?

It is the intention that the Contractor will perform the responsibilities regarding security of the ferry facilities that are set forth in the Cooperative Endeavor 2. What security services are required at ferry facilities? Specifically: a. Facilities where security services are required and Agreement between the RTA and DOTD. Furthermore, facilities shall be number of guards at each, including if the following facilities should have security services: i. Canal St. terminal ii. Algiers oeprated in accordance with USCG Maritime Security requirements for facilities 62 Point terminal iii. Lower Algiers terminal iv. Chalmette terminal v. Gretna terminal vi. Administrative Facility on Patterson per 33 C.F.R. Subchapter H (Part 105 ‐ Maritime Security: Facilities). It is Dr. vii. Lower Algiers employee ferry parking lot b. Number of entrances and exits at each facility c. Hours for which security intended that RTA will approve a Safety, Security, and Emergency Preparedness services are required d. Whether guards must be armed Plan specifying security responsibilities for the facilities during the Transition Period.

10/30/2019 8 Contractor will not be responsible for call center oprations. However, 3. Will the contractor have responsibility for receiving comments and complaints directly from customers, or will customer 63 Contractor will be responsible for following the RTA's Customer Service communications go through the RTA, with those relevant to the ferry contractor passed to the ferry contractor? Guidelines (which are under development) at all times.

See Section 4.1. for the Volume 1 Background Qualifications Submittal 4. Under Volume 1, please confirm if firms should submit the following qualifications: a. For all firms, US Coast Guard requirements. It is not the intention to require that proposers receive/apply 64 approval and Department of Homeland Security audit for the operation of passenger vessels b. For foreign‐owned entities, for USCG/DHS approvals to operate the ferry services prior to selection of the Maritime Administration approval for an MA‐29 request contractor. 65 5. Does the contractor have unlimited responsibility for facility maintenance, including capital repairs? See Section 13(c)(4) of the Draft Agreement. Due to the accelerated schedule for this RFP, RTA will not be available to consider follow‐up question and/or clarifications. Proposers within the 66 6. May proposers ask follow‐up questions and/or clarifications on answers provided by the RTA? competitive range will have an opportunity to ask questions during interviews, if held.

7. Insurance questions: a. Please confirm that all liability insurance limits that are required can be met by any combination of primary and excess insurance. b. Please provide insurance coverage requirements for the ferry operation. Specifically, the limits and conditions for the following: 1) Hull & machinery cover, 2) War cover, 3) P&I 4) COFR. c. Do insurance 67 See responses to question #119 and question #177. requirements include for ferry non‐revenue vehicles (seven trucks, according to the 2018 TAM Plan)? If so, please describe the insurance required, including liability insurance limits and if those limits can be met by any combination of primary and excess insurance.

8. For reporting purposes, our understanding is that ferry Revenue Service Hours are currently reported as [15 minutes * number of completed trips]. This follows longstanding practice originally set by the State of Louisiana. Our further It is the intention for Contractor to report actual hours of in‐service time. It is understanding is that the current method may underreport actual hours of in‐service time, since missed trips due to ferries the intention that the capability of equipment to capture and report actual in‐ 68 running behind scheduled are not captured by this method. Please confirm if it is the RTA’s intention to change this reporting service hours will be assessed during the intitial equipment inspection during method to actual hours of in‐service time. If this is the RTA’s intent, will the RTA mandate a system to capture and report the Transition Period. actual in‐service hours on ferries, or is it the Contractor’s responsibility to propose and implement an adequate system?

Contractor will have no responsibility for the Gretna ferry terminal because it is 9. For the Gretna ferry terminal: a. What responsibility, if any, does the Contractor have for maintaining the Gretna ferry not a facility described in the CEA. Maintenance responsibilities have not been 69 terminal? b. What is the condition of that facility? c. Would maintenance responsibility change if the RTA were to add determined in the event that additional service is added between Gretna and service between Gretna and Canal St., as described in point 15, section 4.2.5 of the RFP? Canal Street. It is anticipated that such new responsibilities, if any, would be agreed upon by change order.

10. Will the contractor have responsibility for all vessel repairs (including revenue and non‐revenue vehicles), including: a. Capital repairs caused by normal wear and tear, rather than omission or negligence of the contractor? b. Dry docking, which 70 is required every 5 years by the US Coast Guard for all RTA‐operated vessels, and which can cost up to $1 million? c. If the See Section 11(m) of the Draft Agreement. contractor will not have responsibility for the cost of repairs in any or all of the circumstances above, please describe the criteria for distinguishing between repairs that are the responsibility of the contractor and those that are not.

10/30/2019 9 11. Will the contractor have responsibility for all facility repairs, including: a. Capital repairs caused by normal wear and tear, rather than omission or negligence of the contractor? b. Capital repairs caused by omission or negligence of the contractor? 71 See Section 13(c)(4) of the Draft Agreement. c. If the contractor will not have responsibility for the cost repairs in either or both of the circumstances above, please describe the criteria for distinguishing between repairs that are the responsibility of the contractor and those that are not.

See Section 7 of the Draft Agreement for the procedure regarding surge 72 12. How are big events to be handled? How many of them occur on an annual basis? service. Such events typically occur on an annual basis, such as Mardi Gras and the Gretna Heritage Festival. 73 13. What is the plan to operate the ferry service during the new ferry terminal construction period? See response to question #46.

14. Is the contractor require to provide an application similar to the existing GoMobile? If not what is RTA’s requirement in Contractor will not be required to provide an application similar to GoMobile. 74 terms of integration with the existing GoMobile app? See response to question #30.

75 15. Which MMIS is the contractor required to use? Which party is bearing the cost of such system? See response to question #124.

Proposals do not require a Transition Plan. It is anticipated that a Transition Plan will be agreed upon following negotiation with the selected contractor. 16. The RFP section 4.2.5 Technical Approach does not include the description of a transition plan. Does the RTA confirm it is 76 Note that Section 3(c) of Draft Agreement states, "Within seven (7) calendar not interested in evaluating such plan? days after issuance of the NTP, the Contractor shall submit a Transition and Start‐up Plan to the Regional Transit Authority, for its review and Approval"

77 17. Please share the proposed draft agreement for this contract See Draft Agreement included in Addendum 2.

The form of the report has not yet been determined. See Section 8(b) of the 78 18. What is the format of the of the report of actual costs to be submitted with the monthly invoices? Draft Agreement.

79 19. What are the key performance measurements that will lead to deductions, with thresholds and associated amounts? See Section 21 of the Draft Agreement.

Contractor will be responsible for determining the frequency of fueling needed 80 20. Will RTA 1 and RTA 2 require daily fueling? (the existing vessels only require weekly or twice weekly fueling) for ferry services, and RTA staff will perform oversight.

Would you provide a complete list of names of vessel crew and shore‐side personnel, which includes employee position, 81 See responses to questions #1, #9, and #31. classification (whether classified or unclassified OR if they are not subject to civil service), salary/wages, and hours worked?

Would you provide a detailed list of all current employee benefits including the amount paid by employees and the amount 82 covered by the employer? (This includes health, dental, disability and 401(k) plans and anything else currently being See responses to questions #1, #9, and #31. offered.)

83 Will ferry operation employees be exempt from civil service? If so, how? Ferry operation employees are employees of the contractor.

The org chart previously provided does not list a Maintenance Manager for the ferry operation. Is this currently an open The agreement with the contractor will be different than the agreement with 84 position? the incumbent contractor.

85 Are the administration personnel included in the payroll category of the Transdev ferry invoices? See responses to questions #1, #9, and #31.

10/30/2019 10 Will the new operator have to assist the RTA with Civil Service filing requirements for employees transitioning to 86 employment with the new operator? Has the Civil Service Commission approved the transition of RTA employees to a new, See response to question #83. non‐state entity?

The new Hybrid Model would require oversight to ensure that written standards of conduct are developed and maintained to monitor and resolve potential violations of the LA Code of Gov't Ethics by operations and maintenance contractor and its This question calls for a legal conclusion. Under the current agreement, all 87 employees who are performing government functions, if any. Are any of the ferry employees performing government responsibilities under the CEA have been assumed by the contractor. functions? If so, are there any current policies in place that can be provided to us?

Available information on historical performance is included in the supplemental Please provide the last 2 years of vessel service hours (effective utilization) broken down by month, service line, route and 88 documents and information found at www.norta.com/ferryrfp and/or completed trips. www.drivertaforward.com/operating‐information.

89 Will the new operator be required to keep 4 vessels in service at all times? See response to question #105.

90 Please provide RTA's current Maritime Operations budget for 2020, including all vessel and facility operations. See response to question #9.

Proposers may present a safety management system as part of their Technical Will RTA consider other Safety Management Systems other than the current system? For example, we are an established Approach within Volume II of the proposals. Implementation of such a system 91 Marine Transportation Company with a sophisticated Safety Management System. Would RTA be able to possibly accept our will be determined during negotiations, and may be reevaluated during the system or does RTA have to keep a common safety system document for all of its assets and subcontractors? Transition Period.

Could you please provide a copy of the current Safety Plan that is in place? If not, can arrangements be made to review the 92 See response to question #24. current Safety Plan?

How do the crews get to and from location? For example, do they go to a centralized location or do they drive to their See response to question #9. Crew members drive to designated location by 93 designated terminals and/or is a driver hired to transport crews? personal vehicle.

94 Could we please receive 5 years of Hull and P&I loss runs on the ferries currently operating? See response to question #9. 95 Are any of the crew employed through third‐party employment agencies? No.

96 What current employees for the ferries are not included in the crew, if any? See response to question #9.

97 Are there third‐party personnel or crews working on the vessels? No.

See response to question #9. The current operator follows the Passenger Vessel Association (PVA) plan for vessel and facility security. Security is What is the current operator doing to ensure security at all terminals during operating hours and non‐operating hours? For 98 provided by Safeway Security. A security guard is required in each terminal, example, how many security guards per terminal? while the vessel is in service. Lower Algiers needs secuirty, but it is not required under the PVA plan. One guard is provided in each terminal.

99 Please provide costs for security for the last 12 months broken down by terminal and vessels. See response to question #9.

100 The new operator is required to provide "terminal security." Is security required only when the terminals are open? See response to question #62.

10/30/2019 11 Is the RTA aware of any scheduled service interruptions for any reason over the next 3 years including the terminal 101 See repsonse to question #46. construction phases?

Can you confirm that RTA will reimburse the new operator for any operating and indirect cost overages during a transition 102 See Section 6(h) of the Draft Agreement. period?

103 Are the stacked or stored/spare vessels on shore power? Yes.

Assuming the stacked vessels are on shore power, is the shore power for stacked vessels a part of the facilities utility bill to See response to question #103. Costs for fuel and utilities will be reimbursed to 104 be covered by the new operator? the contractor. See Section 2(e) of the Draft Agreement.

For your proposal, assume that the Chartered Vessels for active Ferry Services described under section 3.1 of the CEA will be the M/V Col. Frank X. Armiger 105 Which vessels are scheduled to be returned to the State and at what anticipated date? (Canal / Algiers); M/V Capt. Neville Levy (Chalmette / Algiers); and M/V Thomas Jefferson (spare). It is the intention to assess during the Transition Period the feasibility of retaining the M/V St. John and/or M/V Sen. T. Stumpf.

106 Should the new operator plan for this responsibility of returning the unused vessels to the State? RTA will be responsible for determining which vessels will be returned to DOTD.

107 Are there any dockage fees for the stacked ferries at RTA facilities? See response to question #9.

Are there any taxes associated with the stacked vessels such as ad valorem taxes that the new operator will be responsible 108 See response to question #9. for?

109 Are all stacked vessels to be considered on the new operator's vessel insurance? See response to question #177.

110 Is there a current logistics system in place that provides vessel location at all times? No.

111 If a current logistics system is in place for the ferries, will the new operator us this system? We are not aware of any logistics system in place for the ferry services.

Section 22 of the Draft Agreement describes metrics that are to be reported by the Contractor. RTA staff will perform oversight regarding the methodology 112 Should the new operator plan to use their own logistics system to calculate key performance metrics? used to report key performance metrics. Furthermore, it is the intention that the capability of equipment to capture and report key performance metrics will be assessed during the initial equipment inspection.

Available information on historical performance is included in supplemental How are the key vessel operating performance metrics calculated currently? Please provide the key performance metric 113 information and documents found at www.norta.com/ferryrfp and/or data for the last 12 months. www.drivertaforward.com/operating‐information

114 Do the vessels have fuel meters? No.

10/30/2019 12 Costs for fuel and utilities will be reimbursed to the contractor. The incumbent contractor records the fuel used in a spreadsheet used for other reporting 115 Please provide details on the current fuel reimbursement plan, if the operator must pay for fuel. purposes. Non‐fuel vehicles fuel usage is captured with the fuel card account. Each Westbank ferry landing has a fuel manifold in the parking lot. Fuel is delivered by truck.

116 Please provide any available details regarding the tracking of fuel currently used by the RTA ferries and autos. See responses to questions #9 and #115.

117 Are any new operations vehicles budgeted for by the current operator that have not yet been purchased? See response to question #9.

118 Should the new operator plan for the purchase of new vehicles or will RTA make the new vehicle purchases, if needed? RTA will make new vehicle purchases, if needed.

See Section 26(a)(2) for the required auto liability program of insurance, which Are the non‐revenue vehicles included under the RTA's auto insurance program or will they fall under the new operator's 119 extends to owned, non‐owned, and hired vehicles. It is intended that the auto insurance program? Contractor's auto insurance will cover use of the non‐revenue vehicles.

120 Are all current employees eligible to drive RTA vehicles? All current staff are eligible to drive non‐revenue vehicles.

121 Where are the vessels taking on fuel? See response to question #9 and #115.

See response to question #9. Cell phone, VHF Marine Radios, Portable VHF, 122 What kind of communication systems are on board each ferry vessel? company radio. PA System, Sound powered phones.

123 Please provide copies of the last 12 months of bills for the vessel communication systems. See response to question #9.

MMS (Maintenance Management System) is defined in Section 1(30) and We were told in the meeting at RTA on September 23rd that we will not be asked to use the Ron Turley Maintenance described in Section 11(j) of the Draft Agreement. MMS software will be 124 System. If we use our company's current Maintenance System in place, how often does RTA envision receiving our provided by the RTA at the beginning of the Contract Term to be used as a maintenance data? stand‐alone system, or in addition to the Contractor's standard record keeping system, or another arrangement may be agreed upon during negotaition.

See response to question #124. The intention is that maintenance reporting 125 Will RTA accept monthly electronic reporting on maintenance? will be electronic.

126 Will RTA require other vessel maintenance data from the operator other than the monthly maintenance report? See Section 11(j) of the Draft Agreement.

Available maintenance records are included in supplemental information and 127 Is it possible to get the current maintenance records from the Ron Turley system for current operating ferries? documents found at www.norta.com/ferryrfp and/or www.drivertaforward.com/operating‐information.

10/30/2019 13 See response to question #9. The incumbent contractor has provided the following information:

Col. Frank X. Armiger: Port Main 16,044 Stbd Main 16,044 Port SSDG 17,535 Stbd SSDG 17,352

Capt. Neville Levy: Port Main 7418 Stbd Main 7418 Port SSDG 25,889 How many engine hours are on all engines on each vessel? Please list by ferry name and engine (bow thruster, generator, Stbd SSDG 31,048 128 and main). Thomas Jefferson: Port Main 11,233 Stbd Main 11,233 Bow Thruster 5,920 Port SSDG 5,930 Stbd SSDG 5,717

RTA 1: Port Main 115 Stbd Main 111 Port SSDG 139.9 Stbd SSDG 145.8

How many gallons of fuel have been burned since the last engine overhaul on each engine on each vessel? (Maine engines, See response to question #9. The current fleet has had no overhauls since 129 generators, and bow thrusters) 2014.

130 Is the operator restricted to only pre‐approved RTA vendors? No.

See Section 11 for inspection requirements. It is in the intention that the Will the new operator need to turn in a bi‐weekly vessel inspection report to RTA? If so, can we get a copy of historical 131 frequency and depth of inspections will be assessed during the Transition reports? Period and specified in a Maintenance Plan to be approved by the RTA.

Contractor will be responsible for maintenance of the ferry operating facilities. 132 Will the maintenance of the operating facilities fall under the new ferry operator or the existing "Facilities Department"? See Section 13 of the Draft Agreement.

Will the maintenance of the public facilities (ferry terminals) fall under the new ferry operator or the existing "Facilities Contractor will be responsible for maintenance of the ferry terminals. See 133 Department"? Section 13 of the Draft Agreement.

Will the Environmental Services of the public or operating facilities fall under the new ferry operator or the existing "Facilities 134 See Section 13(e) of the Draft Agreement. Department"?

10/30/2019 14 According to the Maintenance Plan, the Superintendent of Buildings, Grounds, and Rail Maintenance is responsible for See response to question #47. The staff performing operations and furnishing information to the Maintenance Departments budget officer and processes all requests to purchase non‐stock or 135 maintenance for the RTA's bus, streetcar, and paratransit services will not single use materials, supplies, equipment through the Director of Maintenance. Will this person still be doing this job for the perform any responsibilities falling under the CEA for ferry services. ferry maintenance facility?

Will our Maintenance Manager report to both the General Manager of the Ferries and the Superintendent of Buildings, 136 See response to question #135. Grounds, and Rail Maintenance?

An environmental compliance policy is under development and may be 137 Is an environmental compliance policy currently in place? discussed during negotitation.

138 Please provide a copy of any environmental policies in place and/or any guidelines being currently followed. See response to question #137.

RTA has a groundskeeper ‐ will they assist us with the facilities? If so, do they allocate a monthly cost to the ferry operator 139 See response to question #135. for the groundskeeper?

If the operator is responsible for maintenance of the grounds, please provide the detail of what is expected from RTA such as 140 See response to question #135. any additional grass cuttings or trash pick‐ups.

Will the RTA allow for repair and maintenance costs on all ferries above a certain dollar‐amount threshold to be pass‐through 141 See Section 11(m) of the Draft Agreement. costs to the RTA or vessel owner?

See response to question #9. The incumbent contractor has provided the following information:

Capt. Neville Levy ‐ next dry docking April 30, 2021 ‐ Need to upgrade to ECDIS; crop and renew wasted steel; convert all lighting to LED; needs paint. Sen. Alvin T. Stumpf ‐ overdue as of August 12, 2015 ‐ Needs repower and modifications for mains; both service generators and emergency generator 142 Could we receive the current Transdev planned maintenance schedule for each ferry? need to be repowered; both service generators need repairs; need to upgrade ECDIS; crop and renew any wasted steel; paint vessel; convert lighting to LED. Col. Frank X. Armiger ‐ next dry‐docking is February 28, 2022. Upgrade throttle control; upgrade to ECDIS; convert all lighting to LED; paint vessel. Thomas Jefferson ‐ already in dry dock for 2019. Next dry docking in 2024; croping and renewing steel in wasted areas and these areas will be painted; venting sewage system; replacing deck drains.

10/30/2019 15 See response to question #9. No estimates are available. The incumbent contractor has provided the following information:

Capt. Neville Levy ‐ repower both service generators and emergency generator; update switchboard update steering; replace bow thruster; paint entire vessel; update to modern ECDIS; update apron hydraulic system. Sen. Alvin T. Stumpf ‐ repower both service generators, mains, and emergency generator; update switchboard; update steering; replace bow thruster; paint 143 What are the projected costs of major repairs for each vessel in 2020, 2021 and 2022? entire vessel; update to modern ECDIS. Update apron hydraulic system; update Kort Nozzles 5 blade wheels. Thomas Jefferson ‐ repower both service and emergency generators; replace/ remove bow thruster; update to modern ECDIS; update apron hydraulic system. Col. Frank X. Armiger‐ repower both service generators; update switchboard; update steering; replace engine throttle controls; paint entire vessel; update to modern ECDIS.

Is there a list of spare equipment for the ferries? Please include engine type, engine hours, spare parts/equipment (spare 144 See response to question #9. propellers, shafts).

The equipment, including inventory/spare parts, under the CEA will be assessed 145 Who owns the ferry spare parts? during the initial equipment inspection.

Will Transdev "sell" to the new contractor spare parts and supplies for fair market value to be used on the ferries or does RTA 146 currently own the parts? Where is the list of current inventory parts for the ferries that the current contractor would "sell" See response to question #9. to the new contractor for use during their tenure? Document: Draft Operations and Maintenance Agreement sec 15 (g) (2).

147 What shipyard normally performs dry‐docks on the ferries? Bollinger Shipyards.

Under the Transdev Ferry Services invoices over the last 24 months, what line item covers the costs to upkeep the ferry 148 See response to question #9. facilities? (specifically which line item?)

149 Under the 2019 proposed budget, where do the costs for the upkeep of ferry facilities appear? (specifically which line item?) See response to question #9.

Under the RTA Board Meeting Reports, where do the costs to upkeep the ferry facilities appear? (specifically which line 150 See response to question #9. item?)

The Ferry Operations Office/ Maintenance Facility is listed in Table 12 of the 151 Why is the ferry operations facility not included under "Facilities" in the Transit Asset Management Plan? Transit Asset Management Plan

152 Algiers Ferry Terminal just received a grant; when will that work begin and when is the estimated completion date? Ferry terminal design work is currently in progress.

153 Table 13 of the Transit Asset Management Plan ‐ Why is this not broken down by terminal location? We do not know. The document was prepared by the incumbent contractor.

10/30/2019 16 Table 13 of the Transit Asset Management Plan ‐ Since fire protection is missing from all 3 terminals, will the new operator See Section 6(e) of the Draft Agreement for a description of the intended 154 be charged with fixing/maintaining? procedure for the initial inspection and repairs of the ferry facilities.

Table 28 of the Transit Asset Management Plan: Canal Street Ferry Terminal construction is scheduled to begin in q3 2018 155 See response to question #10. and end of q2 2020. Will this construction interrupt service?

Table 28 of the Transit Asset Management Plan: Algiers Point Ferry Terminal construction is scheduled to begin in 2020 and 156 See response to question #10. end in 2020; is that timeline still accurate and will the construction interrupt service for the ferries?

If construction at either the Algiers or Canal Street terminals should hamper ferry operations, how should the new operator 157 See response to question #10. think about servicing out of the terminals during the construction phase?

Table 28 of the Transit Asset Management Plan: The capital program describes an update to the ticketing system in 2019. The RTA will coordinate any future changes to the ticketing/fare system as it is 158 How will the ferries be affected by the change to the ticketing system? related to ferry operations. See response to question #30.

159 Will RTA provide ticket machines to the new operator for use on the ferry vessels? See response to question #39.

Will RTA require the new operator, which is collecting cash on the ferries, to provide daily or monthly reporting on cash 160 See Section 17 and Section 22 of Draft Agreement. collections?

To the best of our knowledge, RTA holds a license to the use the GoMobile 161 Does RTA or Transdev run the Go Mobile app for ticketing and schedules? application that is run by Transdev.

Schedules, marketing materials, and Customer Service Guidelines (which are 162 How will the new operator interact with ferry information on the app for schedules, complaints, etc.? under development) will be provided by RTA. See Section 19 of the Draft Agreement.

See response to question #9. Security guards are on duty while ferry service is What actions is the current operator taking to operate and maintain the ferry Operation and Maintenance facility at Algiers? 163 active. Internal maintenance staff makes repairs when necessary. Cleaning is Is there a current facility budget at Algiers? performed by subcontractor for day to day activities.

The contractor is expected to operate the facilities as required under the CEA, 164 Will the RTA operate the new Canal Street facility upon completion or will the new ferry operator fully manage that facility? and it is anticipated that the Canal Street facility will remain under the CEA after construction/modification.

If the new operator will maintain the ferry facilities, what is the anticipated cost to maintain each facility? ( Please provide 165 See response to question #9. cost broken down by category including security, utilities, maintenance, grounds‐keeping, etc)

166 Please provide 12 months of historical expense data to operate the facilities. See response to question #9.

167 Please provide any budgets prepared by Transdev to operate the ferry facilities for 2020/2021. See response to question #9.

Even though it seems the Gretna Ferry Landing and Terminal is not active, is the new ferry operator responsible for 168 See response to question #69. maintaining the Gretna Ferry Landing and Terminal?

10/30/2019 17 If the new ferry operator must maintain the Gretna Ferry Landing, what actions are being taken by the current operator in 169 See response to question #69. maintaining the facility?

If the new operator will assume taking over the maintenance of the Gretna Ferry Landing, please provide the current budget 170 See response to question #69. for this activity broken down by category (utilities, Maintenance, grounds‐keeping, etc.).

Table 12 of Transit Asset Management Plan: Will the new ferry operator be responsible for moving landing barge from To the best of our knowledge, the Jackson Ave landing barge has been returned 171 Jackson Ave Ferry Landing to Canal Street Ferry Terminal when Canal Street begins operation? to DOTD.

What type of indirect costs are associated with operating all terminals? Can you provide an itemization of those costs for the 172 See response to question #9. past 3 years?

Is the new operator responsible for maintaining the Jackson Avenue Ferry terminal? If so, please provide the current budget 173 The Jackson Avenue ferry terminal has been returned to DOTD. on what is presently being maintained.

See Section 2(a) of the Draft Agreement. The Draft Agreement is intended to 174 Are we being asked to bareboat the ferries or put a Management Agreement in place for vessel and facility operations? supplement the requirements of the Blanket Bareboat Charter Agreement, Charter Orders, and any sub‐charter agreement or order.

Yes. The Transition Period will run from the Notice to Proceed until the Commencement Date, upon which date the contractor will take over Is there a vision for a possible temporary agreement to be put in place during an initial transition period? (Agreement to operations and maintenance of ferry services. The Commencement Date will 175 cover 90 days, safety, crewing, management, current maintenance personnel) commence immediately upon termination of the incumbent contractor's agreement. However, the RTA CEO may extend the deadline for transition objectives beyond the Commencement Date. See Section 26 of the Draft Agreement. Contractor shall obtain and maintain Under this agreement, it is the responsibility of the charterer to maintain insurance policies. Will this be the same going the insurance required for operation of ferry services pursuant to the Blanket 176 forward? Bareboat Charter Agreement, Charter Orders, and any sub‐charter agreement or orders.

Contractor must satisfy the insurance requirements set forth in the CEA, Should operator assume certain vessels should be quoted for insurance as "stacked" and not working? (This will save money Charter and Sub‐Charter Orders, Blanket Bareboat Charter Agreement, and 177 on the insurance plan) Section 26 of the Draft Agreement. Further specificities regarding insurance requirements may be discussed during negotiation.

In the event that insurance hull values change in an amended Bareboat Charter 178 Will the insurance hull values stay the same as currently in the Bareboat Charter Agreement? Agreement, the agreed‐upon Lump Sum for Indirect Costs and Insurance will be adjusted accordingly.

179 What will be the hull value of RTA1 and RTA2 for insurance purposes? See responses to question #176 & #178.

Which vessels are expected to be utilized in the initial ferry service? Specifically, which vessels will be operated by the new 180 See response to quesiton #105. operator vs which vessels will be returned to the LADOTD? See Section 6 for a description of the procedure for initial vessel inspection. It 181 Will charterer be reimbursed for the cost of marine surveys at time of delivery/takeover? is intended that the initial vessel inspection will result in a condition and valuation survey.

10/30/2019 18 Amendment(s) to the CEA, Blanket Bareboat Charter, and/or Charter Orders may be posted to https://www.norta.com/ferryrfp and/or The current bareboat charter agreement expired. Please provide a copy of the new bareboat charter agreement to be signed 182 http://www.drivertaforward.com/operating‐information as they become between RTA and LADOTD. available. For purposes of this RFP, proposers should assume that the documents have only been amended to extend the term.

183 Were new surveys of the vessels completed at that time for the updated agreement between the State and RTA? We are not aware of any new surveys of the ferries.

We are not aware of any agreements between RTA and DOTD regarding ferry 184 Was the direct, indirect and fixed fee set in the agreement between the State and RTA at $525 per hour? services other than the CEA and Blanket Bareboard Charter Agreement.

Will the operating agreement be a bareboat charter or is there another type of agreement in mind for the management of 185 See response to question #174. the ferry service lines? What were all tax expenditures or liabilities (including, but not limited to: ad valorem, transportation, use and sales) 186 See response to question #9. associated with the vessels for the last 3 years including RTA1 and RTA2?

Clarification of these terms may be found in the Draft Agreement, which supplements the requirements of the Blanket Bareboat Charter Agreement 187 In the Sub‐bareboat charter agreement, can you provide definitions for "navigate", "operate" and "maintain"? (and sub‐agreement). Further clarification of these terms may be discussed during negotiation with the selected proposer.

188 Is the RTA exempt from ad valorem taxes and waterway taxes? See response to question #186. The question calls for a legal determination.

189 If so, will the tax exemptions belonging to the RTA be passed on to the new operator? See response to question #186. The question calls for a legal determination.

If the new operator will not enjoy tax exemptions for ad valorem, waterways or any other taxes then please produce the 190 See responses to questions #9 and #188. amount paid for the past 3 years on all vessels including RTA1 and RTA2?

Has the current Cooperative Endeavor Agreement been renewed between RTA and the State of Louisiana? If so, could you 191 See response to question #182. please provide the agreement?

192 Will the RTA or its assignee be in charge of developing a marketing and branding program? See response to question #193.

See Section 19 of Draft Agreement for contractor's responsibilities regarding 193 Is the ferry operator expected to have an employee dedicated to assist the RTA Marketing team with community outreach? marketing. Also, see response to question #31.

Will the Management Agreement with Veolia and RTA, specifically related to the ferries, be canceled upon the selection of a 194 Yes. See response to question #175. new operator?

Does the new operator need to propose a program of passenger and vehicle fares and other charges for use of the ferry 195 The RTA will provide fare schedules. See Section 17 of the Draft Agreement. services or does the RTA set the fare schedule?

For Purposes of calculating Ferry Service Platform Hourly Rate should the proposer consider reduced manning requirements For purposes of the price proposal, calculate crewing requirements for the 196 for the RTA1 and RTA2 (and sub chapter T vessel crewing requirements) or should crewing requirements be calculated for existing vessels. See response to question #105. the present crewing for existing vessels?

10/30/2019 19 For purposes of calculating Ferry Service Platform Hourly Rate should the proposer assume that when RTA1 and RTA2 begin See response to question #196. Price proposals should be based on 12,000 197 service that the schedule will remain unchanged and only one ferry vessel will operate daily from Algiers Point to Canal annual service hours. Street?

The CEA is available at www.norta.com/ferryrfp and/or 198 Where is the CEA available for review? www.drivertaforward.com/operating‐information.

Available reports are included in supplemental documents and information Are previous reports and/or other data from previous surveys, inspection, or assessments available for the terminal/ 199 found at www.norta.com/ferryrfp and/or www.drivertaforward.com/operating‐ immovable facilities? information.

Are as‐built, engineering drawings, analyses, or other statements of fitness‐for‐purpose available for the immovable 200 See responses to questions #9, #36, and #47. facilities?

See Section 6(e) of the Draft Agreement for a description of the procedure for 201 What standards are applicable to the inspection of the immovable facilities? the initial facility inspection.

Maintenance Plan information may be found among the supplemental documents and attachments found at www.norta.com/ferryrfp and/or 202 Where are the Maintenance Plans for the terminal/ immovable facilities available for review? www.drivertaforward.com/operating‐information. Also, per Section 6 of the Draft Agreement, an objective of the transition will be RTA approval of a Maintenance Plan for the facilities. See the Transit Assit Management Plan which can be found at Please provide a current list of revenue assets, active and inactive, and also indicate any current of future planned changes to 203 www.norta.com/ferryrfp and/or www.driveRTAforward.com/operating‐ ferry fleet. information. Also, see Section 1(49) of the Draft Agreement.

Further information regarding RTA 1 and RTA 2 may be posted to Please provide a list of deficiencies, inadequacies, nonconformities, USCG recommendations, failed inspection reports or 204 www.norta.com/ferryrfp and/or www.drivertaforward.com/operating‐ internal reports available pertaining Metal Shark new ferry builds. information as it becomes available.

Please provide any reports or information available pertaining to Transdev/RTA efforts to remediate deficiencies, 205 See response to question #204. nonconformities and any steps taken to resolve certification issues with Metal Shark new ferry builds.

206 Is any litigation pending between Transdev/RTA and Metal Shark in regards to new ferry builds or construction contracts? We are not aware of any pending litigation.

207 Please provide maintenance records for existing revenue and non‐revenue assets for prior 12 months. See response to question #9.

208 Is the selected proposer responsible for the cost of Question appears to be incomplete.

209 Please provide drydock maintenance reports and records for last drydock intervals for each vessel. See response to question #9.

Please provide details such as acquisition dates, any available inspections or condition reports on immovable assets such as 210 See response to question #9. landing barges.

Please provide list of non‐revenue assets, indicating ownership status of each, condition reports and available maintenance 211 See response to question #9. records.

10/30/2019 20 See response to question #9. The incumbent contractor has provided the following information:

Capt. Neville Levy: C32 for mains D353 for SSDG Cat 3304 for E Gen

Thomas Jefferson: Cummins QSK 19 for mains Please provide vessel specifications, list of machinery and equipment and general arrangement drawings if available for Cat 3306 SSDG 212 existing ferry vessels. Cat 3306 Bow thruster Cat 3306 E Gen

Col. Frank X. Armiger: Cummins K19 for mains Detroit 471 for generators.

Sen. Alvin. Stumpf: Cat D398 for mains Cat D353 for SSDG Cat 3304 For E Gen

Please provide most recent condition and valuation survey or adequate information as to insured values of ferry vessels, 213 See response to question #9. including new ferry builds.

Please provide maintenance schedule a plans for current and future planned maintenance, upgrades and drydocks of ferry 214 See responses to questions #9 #142. fleet.

215 Please provide 12 month history of major component replacement and repair for ferry vessels. See response to question #9.

Please provide information on remaining warranties on any vessels, machinery and equipment in the entire ferry fleet. 216 See response to question #9. Please include warranty information on Metal Shark new ferry builds.

Please indicate if shop equipment, tools, spare parts and goods located within the ferry maintenance facility are to be 217 See response to question #9. transferred to incoming contractor. Is any shop equipment or service equipment requiring replacement?

Please provide information on how performance measurements are used in grading performance in terms of deductions or 218 See Section 21 of the Draft Agreement. incentives per the contract.

219 Please provide security requirements for active and inactive ferry terminals and facilities as directed by RTA. See response to question #62.

220 Please provide current labor rates and fringe benefits for current ferry system employees. See response to question #9.

221 Please provide, if available, current annual training costs for vessel and support staff of ferry system. See response to question #9.

10/30/2019 21 Available information on historical performance is included in the supplemental Please incident history, lost time incidents for ferry crew and staff for previous 24 months. Please also provide incident rates 222 documents and information found at www.norta.com/ferryrfp and/or for passenger related incidents. www.drivertaforward.com/operating‐information.

Insurance requirements for the incumbent contractor are set forth in the Please provide current insurance policy coverages, limits, deductibles and current policy term for any existing insurance Supplemental Agreement, Blanket Bareboat Sub‐Charter Agreement, and Sub‐ 223 policies in effect. Charter Orders found at www.norta.com/ferryrfp and/or www.driveRTAforward.net.

224 Please provide the current rates paid to the existing contractor for variable and fixed costs for ferry services. See response to question #9.

225 Please provide current marketing plan and budget including future needs, if available, specific to ferry system. See response to question #9.

10/30/2019 22