EDCUTAH INDUSTRY PROFILE | FY 20-21 HEADQUARTERS & SHARED SERVICES IN MAJOR UNIVERSITIES AND COLLEGES MAJOR SHARED MAJOR HEADQUARTERS SERVICE CENTERS 1 4 Westminster College 7 1 Campbell ON THE COVER 1 The Home Depot Scientific 2 5 Salt Lake 8 Delta Airlines Hub At International Airport 2 American Express Community College 2 Lifetime 3 9 As a hub and regional headquarters for Delta Airlines, Salt Lake Bard Access Products 6 University 3 Systems City International airport offers 353 average daily departures to 3 4 Delta Airlines 93 nonstop destinations. 4 ARUP 5 Discover Financial Laboratories Services 5 Black Diamond 6 Fidelity Investments Equipment

7 6 C.R. England

LOGAN 8 JC Penney 7 Control4 1 1 A Corporation 9 L-3 Communications 8 Easton Technical 10 Rocky Mountain Products Power 9 Myriad Genetic 11 Solar City A Laboratories

12 United Healthcare 10 Nelson Laboratories OGDEN 13 Wells Fargo 11 O.C. Tanner 1 2 14 Jet.com Manufacturing

2 3 15 Thumbtack 12 Overstock.com 3 4 16 eBay SALT LAKE CITY 13 Pride Transport 17 5 A A E-Trade 14 Dominion Questar

18 Adobe 15 Select Portfolio B 14 15 Servicing 19 Oracle 16 Zions 16 17 Bancorporation C 18 “The only regret I have about moving 17 MaritzCX 19 PROVO 18 Merit Medical 6 7 D Systems B 19 Ultradent our business to Utah is that I didn’t do Products

20 SelectHealth

ERIK SNYDER | CEO | ARMADA SKIS 21 Progressive it sooner.” Leasing 22 Micron (Formerly IM Flash) Industry • In 2017, Utah’s post-performance tax incentives C 23 Workfront • Utah is proud to be home to companies like DOMO, facilitated nearly 11,000 new jobs and more than $70M 24 Xactware Solutions Goldman Sachs, IM Flash Technologies, , in new state revenue. 25 Domo , and many others. Utah is one of the best locations 26 .com 27 Entrata for relocating headquarters and shared service functions • With a 4.95% flat corporate income tax and AAA bond rating, Utah has the right tax environment for business. 28 Xant (Formerly in the nation. D Insidesales.com) 29 Vivint Workforce • Utah has many initiatives and programs focused MOAB 30 Qualtrics • Utah has high employee concentrations of chief 31 SkyWest on developing leaders, including many professional Airlines education programs, women-in-business programs, and executives, general and operations managers, “Leadership Utah,” a product of the Salt Lake Chamber computer programmers, customer service of Commerce. representatives, and other positions central to a Headquarters or Shared Services Center. • Utah has outstanding language skills, including an estimated 33% of adults who speak at least two • There are a wealth of finance, HR, and technology education resources in Utah, with 11 languages, covering over 120 languages. This 8 makes Utah an ideal location institutions offering related programs. Brigham Young for international business and University is nationally acclaimed for their accounting customer service operations. and finance programs.

9 31 • Utah has financial services employment of over ST. GEORGE Business Climate 84,000 people, an information technology industry • Forbes magazine has recognized employment of over 86,000 people, and has attracted Utah as “The Best State for such headquarter relocations as Amer Sports, Armada, Business” six of the past eight Syber Jet, OOCL, and IM Flash, in addition to years, ranking 3rd in 2019. homegrown successes.

EDCUTAH HEADQUARTERS & SHARED SERVICES PROFILE EDCUTAH.ORG Updated April 2020 Major Headquarters Employers COMPANY EMPLOYEES* DESCRIPTION Pluralsight 500-999 Pluralsight is an e-learning company that provides professional technology learning with COMPANY EMPLOYEES* DESCRIPTION map #3 4,800+ courses in IT and creative. Headquartered in Farmington, UT.

ARUP 3000-3999 ARUP is a national clinical and anatomic pathology reference laboratory, and a nonprofit Laboratories map #4 enterprise of the University of Utah. Headquartered in Salt Lake City, UT. Pride Transport 500-999 Pride Transport focuses on providing high quality refrigerated transportation services and map #13 has been in business since 1979. Headquartered in Salt Lake City, UT.

Black Diamond 250-499 Black Diamond manufactures and develops rock climbing, skiing, and other outdoor products. Equipment map #5 Headquartered in Salt Lake City, UT. Progressive 1000-1999 Progressive Leasing is a financial services firm offering financing options and credit to -con Leasing map #21 sumers of retail stores and merchants. Headquartered in Draper, UT.

Bluehost.com 100-249 Bluehost is a web solutions service provider that provides comprehensive tools for online map #26 activity. Headquartered in Orem, UT. Qualtrics 1000-1999 Qualtrics is an online survey, market research, and consumer and employer feedback software map #30 developer. Headquartered in Provo, UT.

C.R. England 2000-2999 C.R. England provides temperature-control, third-party logistics (3PL), dry and cold chain LTL, map #6 parcel, and complete supply chain management. Headquartered in Salt Lake City, UT. Dominion 1000-1999 Questar Gas provides retail natural gas-distribution service to almost 900,000 customers in Questar map #14 Utah, Wyoming, and Idaho. Headquartered in Salt Lake City, UT.

Campbell 250-499 Designs and manufactures data loggers, and products in the measurement field, and devices Scientific map #1 for collection, storage, communication, and retrieval of data. Headquartered in Logan, UT. Select Portfolio 500-999 Select Portfolio Servicing, Inc. is a mortgage servicer specializing in single-family residential Servicing map #15 mortgages. Headquartered in Salt Lake City, UT.

Control4 250-499 Control4 is a provider of automation systems for homes and businesses. Headquartered in Corporation map #7 Salt Lake City, UT. SelectHealth 1000-1999 SelectHealth is a health insurance organization serving members in Utah and Idaho. It is one of map #20 the nation’s top-ranked integrated health systems. Headquartered in Murray, UT.

Domo 500-999 Domo is a business software developer aimed at providing a data platform for easy access map #25 and decision making. Headquartered in American Fork, UT. SkyWest 2000-2999 SkyWest Airlines has a fleet of 359 aircraft with more than 1,800 flights each day to 209 Airlines map #31 destinations. Headquartered in St. George, UT.

Easton Technical 250-499 Easton Technical Products manufactures and develops sporting goods, specializing in archery, Products map #8 hunting, camping, and more. Headquartered in Salt Lake City, UT. Ultradent 1000-1999 Ultradent Products develops and manufactures dental products that are used worldwide by Products map #19 dentists, orthodontists, labs, and universities. Headquartered in Salt Lake City, UT.

Entrata 500-999 Entrata (formerly Property Solutions International) is a property management software pro- map #27 vider with an open-access Platform as a Service (PaaS) system. Headquartered in Provo, UT. Vivint 4000-4999 Vivint is a smart home technology provider, offering home security, energy management, map #29 , and high-speed . Headquartered in Provo, UT.

Micron (Formerly 1000-1999 Micron designs and manufactures flash memory used in phones, hard drives, tablets, and IM Flash) map #22 computers. Headquartered in Lehi, UT. Workfront 250-499 Workfront (formerly Attask) is a cloud-based Enterprise Work & Project Management map #23 software. Headquartered in Lehi, UT.

Xant (Formerly 100-249 Xant offers a sales acceleration platform built on Neuralytics, a predictive and Insidesales.com) map #28 prescriptive engine to aid sales rep performance. Headquartered in Provo, UT. Xactware 500-999 Xactware Solutions provides computer software solutions for professionals involved in Solutions map #24 estimating all phases of building and repair. Headquartered in Lehi, UT.

Lifetime 1000-1999 Lifetime Products is a leading producer of plastic and metal products such as folding tables Products map #2 and chairs, basketball hoops, and water craft. Headquartered in Clearfield, UT. Zions 2000-2999 Zions Bancorporation is a national leader in SBA lending, public finance advisory services, and Bancorporation map #16 agricultural finance. Headquartered in Salt Lake City, UT.

MaritzCX 100-249 MaritzCX (formerly Allegiance Software) helps organizations increase customer retention and map #17 In 2010 Lifetime acquired the assets of Dragonfly Innovation Corporation, *SOURCE: Utah Department of Workforce Services conversion by providing customer experience intelligence. Headquartered in Lehi, UT. a producer of blow-molded kayaks and moved their production facilities to Lifetime’s headquarters in Utah. In 2011 Lifetime purchased Pennsylvania-based Emotion Kayaks, making Lifetime one of the largest Merit Medical 2000-2999 Merit Medical develops, manufactures, and distributes medical devices used in interventional kayak manufacturers in the world. Systems map #18 and diagnostic procedures. Headquartered in South Jordan, UT.

Myriad Genetic 500-999 Myriad Genetic Laboratories develops molecular diagnostic tests that address pressing clinical Laboratories map #9 needs across multiple medical specialties. Headquartered in Salt Lake City, UT.

Nelson 500-999 Nelson Laboratories provides full, life-cycle microbiology testing services for the medical Laboratories map #10 devices, pharmaceutical, and other industries. Headquartered in Salt Lake City, UT.

O.C. Tanner 250-499 O.C. Tanner Manufacturing designs, manufactures, and sells jewelry. They also offer services Manufacturing map #11 such as jewelry maintenance and repair. Headquartered in Salt Lake City, UT.

Overstock.com 500-999 Overstock.com is an online retailer that offers an opportunity to shop for bargains, while map #12 offering suppliers an alternative distribution channel. Headquartered in Salt Lake City, UT.

EDCUTAH HEADQUARTERS & SHARED SERVICES PROFILE EDCUTAH.ORG Major Shared Services Employers Designed by WRNS Studio, the Adobe regional headquarters COMPANY EMPLOYEES* DESCRIPTION is essentially the bow of the tech ship in Utah Valley’s . Adobe 1000-1999 Adobe provides creative, marketing, and document solutions through a suite of software map #18 programs and cloud platforms.

American 500-999 American Express is a direct banking and payment services firm best known for its credit card, Express map #2 charge card, and traveler’s check businesses.

Bard Access 250-499 Bard Access Systems manufactures and distributes medical devices for the purpose of Systems map #3 delivering chemotherapy, blood products, antibiotics, drugs or nutrition.

Delta Airlines 4000-4999 Delta Airlines is one of the world’s largest global airlines, helping more than 160 million map #4 travelers each year.

Discover 3000-3999 Discover Products is a direct banking and payment services firm which issues the Financial Services map #5 Discover Card and operates the Discover and Pulse networks.

eBay 1000-1999 eBay’s Utah locations offer customer service, technology development for software tools, and map #16 operations that include human resources and the legal and finance departments.

E-Trade 500-999 E-Trade is an online stock broking and retail banking company. They are a leading financial map #17 services company and a pioneer in the online brokerage industry.

Fidelity 1000-1999 Fidelity Investments is a multinational financial services corporation and is the fourth largest Investments map #6 mutual fund and financial services group in the world.

Goldman Sachs 2000-2999 Goldman Sachs is a banking firm that engages in global investment banking, investment map #7 management, securities, and other financial services, primarily with institutional clients.

JC Penney 500-999 JC Penney is one of the nation’s largest apparel and home furnishings retailers with over 1,000 map #8 store locations across the United States and Puerto Rico.

Jet.com 250-499 Jet.com is an online retailer that focuses on buyer transparency and creating efficiencies to map #14 lower costs.

L-3 3000-3999 L-3 Communications is a provider of communication solutions for high-performance military Communications map #9 intelligence collection, imagery processing, and satellite communications.

Oracle 100-249 Oracle specializes in developing and marketing database software and technology, cloud map #19 engineered systems and enterprise software products.

Rocky 1000-1999 Rocky Mountain Power provides electric service to nearly 1.1 million customers in Idaho, Utah, Mountain Power map #10 and Wyoming and is a part of PacifiCorp.

Solar City 250-499 Solar City is the nation’s number one provider, installing and running one out of map #11 every three solar systems in the U.S.

The Home Depot 500-999 The Home Depot is a home and garden retail business with over 2,200 stores in three countries. map #1

Thumbtack 250-499 Thumbtack is a software technology company that links local commerce directories together. map #15

UnitedHealthcare 250-499 UnitedHealthcare is an operating division of UnitedHealth Group, the largest single health map #12 carrier in the United States.

Wells Fargo 3000-3999 Wells Fargo offers financial solutions for small businesses, wealth management, mortgages, map #13 and other financial products.

*SOURCE: Utah Department of Workforce Services

EDCUTAH HEADQUARTERS & SHARED SERVICES PROFILE EDCUTAH.ORG Recent Announcements

Clarus Corporation to Expand Salt Lake Operations (2018) Clarus Corporation, parent company of Black Diamond Equipment, announced plans to invest $40 million in their Salt Lake City operation, adding 147 high-paying jobs. Clarus Corporation is a bedrock partner and an anchor of Utah’s outdoor industry. We couldn’t be more pleased with their decision to expand in the state of Utah,” said Val Hale, Executive Director of GOED.

Pluralsight Chooses to Expand at Home (2017) Utah-based Pluralsight is expanding in the state, adding approximately 2,400 jobs, $86.2 million in new state revenue, and an estimated $371.7 million in capital investment. Founded in 2004, Pluralsight offers on-demand, digital technology learning tools, including more than 6,000 expert-authored technology courses, adaptive skill tests, custom curriculums for individuals and businesses, and live mentoring.

Adobe Expands in Lehi, Utah (2017) Adobe will add up to 1,260 new high-paying jobs in Lehi and an initial estimated $90 million in capital investment to the state. A previous recipient of a post-performance incentive from GOED, Adobe is receiving a new incentive for its additional investment in the state and creation of new jobs. Adobe will embark on a “Phase 2” building in Lehi and working space expansion within its current Lehi building, adding capacity for approximately 1,260 employees over the next 20 years. The projected new state wages over the life of the agreement are expected to be approximately $2.3 billion. Projected new state tax revenues, as a result of corporate, payroll and sales taxes, are estimated to be $85.8 million over 20 years.

Entrata Expands at Home (2016) Entrata will expand in Utah, creating up to 191 jobs and $6 million in capital investment. “The economic climate and booming IT infrastructure of Silicon Slopes has been integral to the growth and development of our company since day one,” said Dave Bateman, Entrata CEO. “We’re proud to call Utah home and appreciate the support of our community as we continue to innovate and advance our technology in this great state.”

Qualtrics Opens New Headquarters in Provo (2016) Qualtrics, the unicorn survey and market-research company, constructed and opened a new 151,000 square foot headquarters in Provo, UT. “We are rapidly expanding globally, but our headquarters will remain in Utah,” said Stuart The Qualtrics head- quarters in Provo, Utah Orgill, co-founder of Qualtrics. “Utah has been a great partner for us.” “Provo City welcomes the opportunity ... and is includes not only Volkswagon minibuses, proud to have Qualtrics doing business in Provo and to see this expansion of its facility,” said but rideable bicycles and scooters. John Curtis, Provo City mayor. “It is great to see that the company has achieved such great success.”

EDCUTAH HEADQUARTERS & SHARED SERVICES PROFILE EDCUTAH.ORG Cost Profile

Occupational Wages in HQ and Shared Services

$150K Statewide Average SOURCE: Bureau of Labor Statistics, May 2019 Annual Wage $173,180 $173,180

125 $158,980 $149,540 $149,540 $146,360 $139,640 $139,640 $135,910 $135,910 $135,090 $131,030 $131,560 $94,430 $129,890 $129,890

100 $126,480 $85,850 $84,300 $84,650 $116,720 $116,720 $111,750 $111,750 101,590 101,590 $110,430 $110,430 $74,170 $73,740 $69,546 $69,546 75 $69,180 $99,800 $64,190 $60,460 $60,460 $60,350 $60,350 $100,960 $96,540 $57,810 $57,624 $57,624 $54,330 $54,043 $54,043 $53,066 $53,066 $51,060 $49,744 $49,744 50

25 UTAH ARIZONA CALIFORNIA COLORADO NATIONAL UTAH ARIZONA CALIFORNIA COLORADO OREGON NATIONAL UTAH ARIZONA CALIFORNIA COLORADO OREGON NATIONAL UTAH ARIZONA CALIFORNIA COLORADO OREGON NATIONAL UTAH ARIZONA CALIFORNIA COLORADO OREGON NATIONAL UTAH ARIZONA CALIFORNIA COLORADO OREGON NATIONAL

Computer & Information Financial Managers Human Resources Managers Human Resources Specialists Financial Analysts Systems Manager

Real Estate SOURCE: RSMeans SOURCE: Loopnet Other Comparative Wages in HQ and Shared Services $300 $35

OCCUPATION UTAH ARIZONA CALIFORNIA COLORADO OREGON NATIONAL 250 30 $27.84 $183.17 $185.25 $23.73 $23.24 $23.16

200 $161.58 25 $163.42 $163.42 $163.39 $163.39 $21.83

Accountants 150 20 $212.34

& Auditors $62,890 $62,480 $75,130 $70,300 $63,110 $69,350 100 15 N/A 50 10 Computer UTAH ARIZONA CALI. COLORADO OREGON NATIONAL UTAH ARIZONA CALIFORNIA COLO. OREGON Systems Analysts $75,650 $88,480 $97,940 $91,960 $89,340 $88,270 Oce Construction ($/sq.ft.) Oce Lease ($/sq.ft.)

Utilities Database SOURCE: Energy Information Administration, 18¢ $18 Feb 2020 Administrators $94,180 $86,240 $95,500 $94,540 $85,460 $87,020 15 15 Network & 10.47¢ 10.47¢ 10.02¢ 10.02¢ ¢ 10.44

12 12 $9.08

Computer Systems 8.98¢ 14.83¢ $8.92

$8.29 8.21¢ $6.78 $6.78

Administrators $77,600 $77,160 $92,290 $81,690 $77,740 $81,100 $7.76 $7.78 9 9

6 6 Computer User 3 3 Support Specialists $46,740 $46,960 $59,430 $56,770 $49,420 $50,210 UTAH ARIZONA CALIFORNIA COLORADO OREGON NATIONAL UTAH ARIZONA CALI. COLO. OREGON NATIONAL Electricity / Commercial (¢/kWh) Natural Gas / Commercial ($/1000 Feet3) Bookkeeping Accounting & Taxes Auditing Clerks $37,030 $38,140 $45,040 $39,970 $39,360 $39,240 $2000 10% $1,518

1600 $1,444 8% $1,559 $1,559 $1,425

Customer Service $1,062 $1,062 $1,019 $1,019 1200 6%

Representatives $30,060 $31,280 $37,260 $34,280 $34,270 $32,890

800 4% Human Resources 400 2% NATIONAL UTAH ARIZ. CALIFORNIA COLORADO OREGON UTAH ARIZONA CALIFORNIA COLORADO OREGON Assistants $40,110 $37,810 $42,000 $43,680 $39,670 $39,480 NATIONAL Flat Rate Flat 4.95% Rate 4.9% Flat Rate 8.84% Flat Rate Flat 4.63% Rate Top 7.6% 6.33% Average

Property Tax (Collections per capita) Corporate Income Tax SOURCE: taxfoundation.org *SOURCE: Department of Workforce Services & Bureau of Labor Statistics EDCUTAH HEADQUARTERS & SHARED SERVICES PROFILE “When considering the location “Our Utah office has grown to of our new headquarters, the become the 4th largest office educated workforce, commit- in the world for Goldman ment to economic development, Sachs. That growth is largely financial support, wonderful attributed to the quality of four-season climate, and tre- life and access to talent that mendous commitment to out- Utah provides.” door recreation made Utah the best choice for Vista Outdoor.”

MARK DEYOUNG | CEO | VISTA OUTDOORS DAVID LANG | MANAGING DIRECTOR | GOLDMAN SACHS

31% of the current BYU The University of student body is enrolled SCHOOL Utah offers studies in a language course and in 17 different world 85% of seniors reported ESCUELA language courses and the ability to speak a there are over 180 second language. languages spoken by university students.

LANGUAGE PERCENT About 70% of Brigham Young University’s (BYU) 30,000 students speak a language other than Utah residents speak 90% of their native tongue, and 47% have lived outside the U.S. for at least one year. Courses in 80+ the world’s written languages. world languages are offered to students. These students speak over 170 different languages.

EDCUTAH HEADQUARTERS & SHARED SERVICES PROFILE EDCUTAH.ORG Education & Labor

A State of Education The Labor Picture Utah is home to 12 major colleges and universities and has an excellent talent pipeline of over 250,000 students. Utah’s labor force is well educated, growing, and affordable. Utahcreated nearly 45,000 jobs in 2019 and maintained Bachelor’s and graduate awards grew by 50.2% over the last five years. Utah has an educated workforce, with over one of the highest job growth rates in the nation throughout the year. Utah is the youngest state in the nation with a 92% of the population 25 or over with a high school diploma and over 33% with a bachelor’s degree. median age of 31 and has an average wage of $49,238, which is 14% lower than the national average.

HEADQUARTERS AND SHARED SERVICES EMPLOYMENT INDEX 2018-19 TOTAL STATEWIDE ENROLLMENT & DEGREES Information Technology Industry 257,000 141

Financial Services Industry 110 34,627 Enrollment Degree

60,000 120,000 180,000 240,000 300,000 Customer Service Representatives 155

Computer User Support Specialists 138

Software Developers, Applications TOP THREE INSTITUTIONS WITH BUSINESS SCHOOLS 126This graph represents an index based on location quotients showing the large concen- Brigham Young University University of Utah Weber State University First Line Supervisors/Oˆce & Administrative Support Workers 107 tration of HQ and Shared Services-related Marriott School of Management Eccles School of Business Goddard School of Business occupations in Utah. Any occupation above the national average of 100 demonstrates a Network & Computer Systems Administrators 102 competitive advantage in Utah. The Brigham Young University The University of Utah Weber State University’s Marriott School of Management David Eccles School of Goddard School of Business 25 50 75 100 National 125 150 175 receives national attention for Business has seven institutes & Economics MBA program Average being one of the best, and cheapest, and centers that deliver academic has been recognized by The business school in the country. BYU has research and support an ecosystem Princeton Review for eight straight years, FIVE-YEAR EMPLOYMENT CHANGE one of the highest acclaimed accounting of entrepreneurship, technology and and in 2016, their Master of Taxation UTAH 17.3% programs in America. innovation. Eccles has one of the program was ranked #16 in the nation NATION strongest venture capital and startup by Online Accounting Degree Programs. 7.9%

cultures of any business school in 4 8 12 16 20 the nation. SOURCE: Bureau of Labor Statistics

Utah’s Silicon Slopes EAST IN PARK CITY With a low cost of living and a trove of tech talent streaming out of nearby universities, the 50-mile corridor south of Salt Lake City has SKULLCANDY become a hotbed of tech activity. The number of tech companies in the state, most of which are clustered in that valley has jumped 96% INSTRUCTURE HEALTH CATALYST to 4,338 over the past decade. BACKCOUNTRY.COM

FUSION-IO IM FLASH OVERSTOCK.COM

DOMO

MINDSHARE INCONTACT MOZY XACTWARE EXPERTICITY

RAKUTEN MEDIAFORGE MARITZ CX Xi3 CORPORATION

HIREVUE PLURALSIGHT SOLERA NETWORKS

MEDIACONNECT/VERISK HEALTH ADOBE SOUTH IN PROVO NORTH TO OGDEN SALT LAKE CITY

ENTRATA MX (Money Desktop) LANDESK CONTROL4

VIVINT ANCESTRY.COM EBAY

JANE.COM INSIDESALES.COM

WORKFRONT MICRO FOCUS

ACCESS DATA

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