Importance of International Accreditation in TH&E

Importance of International Accreditation in TH&E - a Global Perspective

Professor Perry Hobson PVC Global Engagement Perry Hobson WhatWhat Do Do We We Want? Want?

When Do we Want It? WhatWhat Do Do We We Want? Want?

When Do we Want It? 8 Increasing Global Competition

6 Institutions you may never have heard of….. Need for Credential Recognition

Does the industry know that these institution’s degrees worth the paper they are written on?

8 Faking it is Easy

Institutions

Journals 9 Univ of Northern New Jersey – Launched 2012

• The expansion and proliferation of hospitality, culinary arts, tourism, and events in Asia is causing increasing marketplace confusion for both students and industry • Students/parents increasingly want assurance that they going to be getting a quality education experience • The industry wants to know that they are going to get quality graduates • Also, students/parents want not only domestic recognition of their course/institution but now also see the importance of international recognition

12 Also: Blogs provide a voice ….rightly or wrongly

“XXXX YYYYY is absolutely a "false promise" and the brochure is totally fake and full of "lies". As a victim of such a fake propaganda, I can assure you that it's the worst hotel school in the world ….! If you want to learn more about that hellish school ……. send me an e-mail and you'll be duly informed”.

“This institution or should I call it rip-off scheme is an absolute master at window dressing their school and charging X,XXX for a first years tuition and then not being able to deliver on their promises. They make their students train at various hotels, close to home, and 'supposedly' are being placed with managers etc to receive the best training but are then just being used as cheap labour at the various hotels and no proper training is given”. 13 Importance of Accreditation

• Domestic Quality Assurance (regulations) and International QA (accreditation) has become increasingly important.

• Increasingly ‘Business Schools’ have been seeking accreditation from the main bodies: - AACSB (North America) - EQUIS (Europe) - AMBA (UK)

14 Double Accreditation

Increasingly Business Schools are seeking more than just one accreditation

15 Triple Accreditation

Accreditation is clearly playing an increasingly important role not only in terms of internal QA but also the marketing of global business education

Challenges

• There are some 18,000+ universities in the world • Never before have so many people studied in higher education • There are some 4-5million students studying outside of their home country - in Australia 1:50 people is now an int’l student • More students are directly paying for their education before so parents/students what to know what they are paying for • Govts are also more ‘demanding’ in knowing where their $ investment in education is going, and what the returns are • Increasing concern about the ‘quality’ of education • Increase in role of national domestic QA agencies – but these all vary in scale, scope and focus • Since 2007 International ‘Rankings’ (QS, THE) have become a ‘proxy’ global measure of ‘quality’ but is that what they are really designed to do?

18 Whose Excellence? Ratings and Rankings?

Taylor’s University was awarded QS 3- Stars overall in 2015

In 2016 - awarded QS 4- Stars and with 5-Star in five categories of the QS Stars Rating namely, Facilities Employability, Internationalisation as well as Teaching and Inclusiveness. Taylor’s University Receives Its QS 4-Stars University Rating at The QS Asia-Pacific Conference

Taylor’s University was formally awarded its overall QS 4-Stars by Mandy Mok, Director QS-Asia, at the 12th annual QS-APPLE conference in Putrajaya. The university was also recognised for getting the maximum of QS-5 stars in five of the eight categories assessed by QS. Whose Excellence? Ratings and Rankings?

Taylor’s University was awarded QS 3- In 2015/16 Taylor’s University Stars overall in 2015 initially ranked 200-230 in Asia.

In 2016 - awarded QS 4- Stars and We jumped to 179 in 2016/17. with 5-Star in five categories of the QS Stars Rating namely, Facilities Employability, Internationalisation as well as Teaching and Inclusiveness. Rank University

27 Universiti Malaya 49 Universiti Putra Malaysia 51 Universiti Sains Malaysia 55 Universiti Kebangsaan Malaysia 63 Universiti Teknologi Malaysia 127 Universiti Teknologi Petronas 137 Universiti Utara Malaysia 151 International Islamic University Malaysia 2016 179 Taylor’s University 181 Universiti Teknologi MARA 193 Multimedia University 211-220 Universiti Malaysia Sabah TU Ranking 221-230 University Malaysia Perlis 251-300 LimKokWing University of Creative Technology 251-300 University Malaysia Pahang #179 Asia 251-300 University Malaysia Terengganu #29 SE Asia 251-300 University Tenaga Nasional 251-300 University Tunku Abdul Rahman #9 Malaysia 301-350 Universiti Tun Hussein Onn Malaysia - UCSI University Whose Excellence? Ratings and Rankings?

Taylor’s University was awarded QS 3- In 2015/16 Taylor’s University Stars overall in 2015 initially ranked 200-230 in Asia.

In 2016 - awarded QS 4- Stars and We jumped to 179 in 2016/17. with 5-Star in five categories of the QS Stars Rating namely, Facilities For the 2018 Rankings we jumped Employability, Internationalisation as again to #150 in Asia and #8 in well as Teaching and Inclusiveness. Malaysia

The top university among private universities (non GLC-linked) in Malaysia • Improved 29 places, potentially the most progressive university in Asia

• Top 1.3% in Asia

Excellence - Just Ahead? This Doesn’t Happen Oversight Taylor’s University, KL, Malaysia A Story That Started in 1969

From Melbourne to Malaysia

Mr Peter Burns, the first Principal at the opening ceremony March 3, 1969 (L-R: Mrs Burns, Mrs Taylor, Mrs Oon & Mrs Jalan Kwang) Pantai

"Concept was pioneered in 1969 with the opening of a Taylor's College, a university preparation programs provider, in Kuala Lumpur offering 'for the first time an Australian program, the Victorian High School First team Certificate' to 345 students".

Source: http://dfat.gov.au/about-us/publications/international-relations/60-years-australia-in-malaysia/chapter3-rebalancing-the-regional-education-network.htm Taylor’s University - Nearly 50-Years of Experience in Malaysian Private Education

Sri Hartamas Campus Taylor’s College Malaysia was established in 1969 as a branch of Taylor’s College Melbourne

Subang Jaya Campus RM450 million integrated modern tropical Lakeside Campus 1969 2010 - Now Jalan Pantai Baru, Kuala Lumpur Taylor’s University Lakeside Campus, Subang Jaya Now….. The Transition School of Liberal Arts & Sciences (2013) School of Medicine (2009) Design School (2008) School of Biomedical Sciences (2004) 2013 School of Communication (2000) 2011 School of Architecture, Building 2010 and Design (1998) 2000-2009 School of Education ( 2011) School of Engineering (1997) School of Pharmacy (2010) School of Computing (1997) American Degree Transfer Program (1996) Mid 90s Language Centre (1993) Business School (1993) Early 90s Law School (1992)

Mid 80s School of Hospitality & Tourism (1986)

1969 School of Pre-U Studies (1969) Who Is In the Driving Seat? International Benchmarking

International Benchmarking •First university in Malaysia to collaborate with i-graduate in 2012 •A UK-based agency with customer base consisting of 1,200 leading universities, colleges, schools and government bodies across 24 countries •Tracking and benchmarking student and stakeholder opinion Mr William Archer, then CEO of i-graduate and Professor Dato’ Dr. across the globe Hassan Said, the then VC & President, Taylor’s University, 2011 Accreditation by THE-ICE

Taylor’s University became an Associate of THE-ICE in 2010, held THE-ICE International Panel of Experts Forum in 2011 and progressed to being a full member by 2013.

Accrediting Developing Excellence Excellence

AccreditationPLUS

Benchmarking Promotion of Excellence Excellence

35 Our Purpose

To educate the youth of the world to take their productive place as leaders in the global community.

GLOBAL EXCHANGE PARTNERS

61 Partners in 5 Partners in 75 Partners in 10 Countries 3 Countries 14 Countries

1 Partner in 1 Country 9 Partners in 2 Country

180 Partners in 30 Countries “Recruiting International Students with Integrity” Taylor’s Professor Highlights Issues at QS-APPLE Conference

Given that there are over 4 million studying overseas, the issues of the ethical recruitment of international students was one of the sessions that formed part of the 12th QS Asia-Pacific conference Meeting Our International Partners

Lyceum of the Philippines University Meeting Our International Partners

University of Santo Thomas UST – Like Taylor’s University is also an Accredited Member of THE-ICE

Do You Have The Vision? Accreditation Requires Baby Steps Of Course - You Can Procrastinate Accreditation may seem like a lot work But we have people to help you with the process every step of the way Join the Global Network of THE-ICE

Australia and Oceania (11) Stenden University of Applied Sciences, Netherlands Australian School of Management, Australia Swiss Hotel Management School, Switzerland Blue Mountains International Hotel Management School – Torrens Swiss School of Tourism and Hospitality, member of EHL, Switzerland University Australia, Australia University of Derby, United Kingdom (in progress) Charles Darwin University, Australia Saxion University of Applied Sciences, the Netherlands (in progress) Griffith University, Australia The Hotelschool, The Hague, the Netherlands (in progress) InternationalCollege of Management, Sydney, Australia Zuyd University Maastricht, the Netherlands (in progress) BERJAYA University Melbourne Polytechnic, Australia (Observer) College, Malaysia (Observer) The Hotel School Sydney, Australia Asia-Pacific (9) The University of the South Pacific, Fiji Dusit Thani College, Thailand Pacific TAFE, Fiji Far Eastern University, the Philippines William Angliss Institute, Australia INTI International University & Colleges, Malaysia William Blue College of Hospitality Management – Torrens University Lyceum of the Philippines University, the Philippines Australia, Australia Singapore Institute of Technology, Singapore (Observer) Europe (17) Taylor's University, Malaysia César Ritz Colleges Switzerland, Switzerland THEi, Technological & Higher Education Institute of Hong Kong (Observer) Free University of Bozen-Bolzano, Italy University of Santo Tomas, the Philippines Glion Institute of Higher Education, Switzerland Mae Fah Luang University, Thailand (in progress) Haaga-Helia University of Applied Sciences, Finland (Observer) Hotel Institute Montreux, Switzerland Middle East & the Sub-Continent (3) IHTTI School of Hotel Management, Switzerland Stenden University Qatar, Qatar MCI Management Center Innsbruck, Austria The Emirates Academy of Hospitality Management, Dubai, UAE NHTV Breda University of Applied Sciences, the Netherlands (in Dubai College of Tourism (Observer) progress) North Americas (1) RP Technology, United Kingdom (Business Alliance) STR SHARE Center, USA (Business Alliance)