CONSUMER GRIEVANCE REDRESSAL FORUM NORTHERNREGION, KOZHIKODE. (Formed under section 42(5) of Electricity Act 2003.) Vydyuthibhavan, Gandhi Road, Kozhikode -673011 Telephone Number -0495 2367820
[email protected] PRESENT BEENA GOPINATH. S : CHAIRPERSON LEKHA RANI R : MEMBER ROBIN PETER : MEMBER OP NO.101/2020-21 PETITIONERS :- 1. K P M Crystal Palace, 5/2037/E3, 64/2117,2118, Opp: Sarovaram Bio Park, Eranhipalam, Kozhikode. RESPONDENTS :- 1. Assistant Executive Engineer, Electrical Sub Division, KSEB Ltd, Karaparamba, Kozhikode District. 2. The Special Officer, Revenue, KSEB Ltd., Pattom, Thiruvanathapuram. ORDER Case of the Petitioner:- The complainant is a High Tension consumer bearing Con. No. LCN/30/8919, having a contract demand of 210KVA. The complainant is running a hotel in the name and style “KPM Tripenta Hotel” and the visitors of the hotel were mainly in and outside India. The consumer had paid the electricity charges regularly without fail till the outbreak of the pandemic COVID 19. Owing to restrictions imposed upon the outbreak of Covid 19, tourists and visitors deserted travelling and as a result the hotel was in complete lock down. Owing to the fear of spreading the pandemic, usual guests and foreign tourists were reluctant to stay in the hotel. This has drastically reduced the business. During the initial months of Covid 19, eventhough the hotel was in total lockdown state, the electrical appliances like centralized air conditioners, geysers, lifts etc could not be put in switch off mode for long period due to fear of heavy maintenance work. Moreover due to the fear of rodents, the equipments were run occasionally.