2016 Annual Report
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2016 ANNUAL REPORT “ GMHC IS A HOME FOR ME.” We hear this declaration of appreciation every day from clients living with and affected by HIV/AIDS—and we take that very seriously. As you’ll see on the following pages, in 2016 GMHC continued to evolve its offerings and give our clients ways to find hope—and to give them a sense of safe spaces, community, and home. For those who have escaped from homes filled with violence, GMHC embraces and helps place them in safer homes so they can heal from the ravages of abuse. For those who are homeless, GMHC links them to stable housing to help them build skills of self-reliance and independence. For those who feel isolated, GMHC provides them with a caring community of people with shared experiences, and people who want to help. GMHC does all this and more. It’s a place where there is room to realize solutions that address complex problems, to be less hungry, to connect with lifesaving care, and to feel hope. As we often say to our clients: “Welcome home.” LETTER FROM THE CEO Welcome to GMHC’s 2016 annual report, reflecting the incredible work we achieved together for our more than 12,600 clients — and all the work we’ve accomplished to help end the AIDS epidemic in New York City, New York State, and beyond. The year saw some major milestones at the agency, including the further development of our programs and services geared toward transgender people and long-term survivors; workforce development and advancement; nutrition counseling; and legal services for immigrants. We also created nearly a dozen community-specific committees across the agency to better address the needs of all of the populations we serve, with the understanding that we can capitalize on the vast expertise of our staff to help us develop and implement key strategies. One area we wanted to focus on: housing. It’s true that GMHC itself has been a welcoming home for our clients for 35 years, and that being at GMHC helps our clients feel safe, cared for, and in control of their own health and lives. But we also hear from many of our clients that maintaining stable housing is their top concern — just like it is for so many New Yorkers. That’s why I’m so proud that GMHC continued to provide a safe harbor for our clients — but in an entirely new way. We launched our first-ever housing programs, which now place clients in a variety of homes throughout New York City. First, GMHC was awarded nearly $1.3 million by the U.S. Department of Justice and the Department of Housing and Urban Development to create a program we call Safety in Housing. Safety in Housing provides crucial housing assistance and supportive services for low-income survivors of intimate-partner violence who are living with HIV/AIDS. The program offers transitional or permanent housing, supplies rental subsidies, and even helps cover security deposits and several months’ rent. Later in the year, GMHC partnered with the New York City Department of Health and Mental Hygiene’s Housing Opportunities for Persons with HIV/AIDS (HOPWA) program to take over a contract held for 25 units of housing in Brooklyn, Queens, and the Bronx. As in our Safety in Housing program, these housing clients benefit from the full array of GMHC’s services to help them access comprehensive health care, adhere to their HIV medications, seek legal counsel, gain employment skills, and eat nutritious meals. These new programs, in conjunction with our Short-Term Rental Assistance Program (STRAP) and Transitional Care Coordination initiatives, will help ensure that even more of our clients will have a safe, stable home of their own. It’s our belief that stable housing means more stable health, and we hope to continue to grow our housing programs in the years to come. As we start to commemorate GMHC’s 35th year, I’m mindful of the challenging political and funding environment, even as we know we have the tools to end the epidemic if we make the right investments now. Thank you for being an integral part of our mission and for believing in the important work we do — now and in the future. Kelsey Louie Chief Executive Officer LETTER FROM THE BOARD CHAIRS Looking back at 2016 — and toward the future — GMHC continues to help our growing list of clients in new and exciting ways. Thanks to your support, the agency’s finances are stronger than ever, enabling us to have an even greater impact on the campaign to end the epidemic. And thanks to the leadership of CEO Kelsey Louie and his staff, we’re expanding our portfolio to better help our clients in all aspects of their lives. From housing and legal services to testing and workforce job training, we’re continuing to pioneer a holistic approach to HIV prevention and treatment — one that works. However, even as we continue to expand our services, more people than ever are in need of them. In 2016, we saw a more than 20% increase in the number of clients we served compared to 2015. That means that, in 2016, we served more than 120,000 meals between our dining room and our Keith Haring Food Pantry Program. We conducted more than 4,300 HIV tests and, of those people who tested HIV positive, we connected nearly 90% to medical care to begin treatment. Through these and other efforts, we helped 85% of our HIV-positive clients become or remain virally suppressed. We have also expanded our efforts to counsel those who test HIV negative to remain so through education about PrEP, PEP, and other preventive measures. As Kelsey and his team have expanded GMHC’s programs to serve more clients, GMHC has also redoubled its efforts as a thought leader in the global response to HIV/AIDS. In 2016, GMHC delivered more than two dozen presentations at conferences across the United States, focusing on the importance of stable housing for survivors of domestic violence, the communities of color most affected by HIV in New York City, and the need for employment services for our trans siblings. GMHC also serves on New York City’s HIV Planning Group, Governor Andrew Cuomo’s Task Force to End the Epidemic, the Board of the National Minority AIDS Council, and other high-profile coalitions that enable us to share best practices and help shape the community response to HIV/AIDS. And while GMHC’s leadership and advocacy in the field remain core to our mission, we always do so for the ultimate benefit of our clients. Our clients come to our Midtown headquarters and testing center to get help, to learn workforce skills, to eat a nutritious meal, to be linked to health care, and to feel like part of a larger community. In this regard, more than 91% of surveyed clients said they were satisfied with their experience with GMHC, up from 83.4% in 2014. That means the GMHC team is doing a lot of things right. With your help, we’ll continue to provide the services our clients need to live their healthiest, most productive lives. On behalf of GMHC’s clients, staff, volunteers, and Board members, thank you. Roberta Kaplan Michael Harwood Co-Chair, Board of Directors Co-Chair, Board of Directors In 1997, GMHC opened the David Geffen Center for HIV Prevention and Health Education (also known as the Testing Center). The first facility in New York City to integrate HIV testing with a range of prevention, education, and other services, it offered sensitive pre- and post-test counseling (in English and Spanish), fast results, and sliding-scale fees in a stigma-free, non- judgmental environment. As the years went on, the services expanded to free STI testing that now includes syphilis, gonorrhea, chlamydia, and hepatitis C. The Testing Center also provides screening and referral for PrEP (pre-exposure prophylaxis) and PEP (post-exposure prophylaxis). Additionally, clients who test HIV negative can be connected to extra resources for support to help them stay that way. “I think the more tests we can offer, the more information we can offer,” said Amanda Mazloom, a test counselor who started as a volunteer in the Testing Center. “When a person is informed, they can make better decisions about their health.” The Testing Center has Navigation Specialists who are able to talk with a client who has tested positive about next steps, such as linkage to medical care. The Navigation Specialist will try to reserve a medical appointment for an HIV- positive client during their testing visit, or escort them to a partner medical facility nearby. The “ It never gets easier client can be further linked to other supportive GMHC services including a support group for newly diagnosed people and the Buddy to tell someone they Program, which consists of trained volunteers who visit with newly diagnosed people (and long- are positive, but I term survivors) to provide emotional support. consider it a success “It never gets easier to tell someone they are positive,” Amanda said. “But I consider it a when we can link a success when we can link a person to care.” The Testing Center’s level of care is evident person to care.” by the fact that people come back and are repeatedly tested — as well as the emotional hiv testinghiv center support these people receive. “There are times when people start crying and share that they haven’t talked with anyone because of shame about the sex they are having,” Amanda said.