Product Type: US & CA Supplier Fees Issue Date: 18 August 2021

Introduction This sheet covers all supplier fees that OpenMarket passes on to Customers when using US & CA Carrier Short Code, A2P Long Code, Text Enabled Toll Free originators and Text Enabled Landlines. It does not include other fees associated with messaging (operator and preview lookup fees or any OpenMarket fees).

All amounts are in USD unless otherwise stated These fees are subject to change.

What has changed since the last version? TETF Fees updated CA Rogers Short Code Setup Fee added Added Enflick TETF and TELL SMS Fees Added Enflick TETF and TELL MMS Fees T-Mobile 10DLC Fees effective from 1st October 2021 Canada 10DLC SMS Fees added Canada 10DLC MMS Fees added Product Type: Short Codes Issue Date: 18 August 2021 Price Currency: USD

CSCA Short Code Registry Fees

CSCA charges are paid in 3, 6 or 12 month increments.

Fee Type Supplier Rate Random Code Monthly Fee CSCA $ 500 Vanity Code Monthly Fee CSCA $ 1,000 Self-Managed Monthly Fee CSCA $ -

Standard SMS/MMS Short code set-up fees:

Fee Type Parent Carrier Rate Description Set-Up T-Mobile USA $ 500 per new, migrated short code or amended program Set-Up $ 150 per migrated short code (excludes FTEU migrations)

FTEU SMS/MMS Short code set-up fees:

Fee Type Parent Carrier Rate Description Set-Up T-Mobile USA $ 500 per new, migrated short code or amended program Set-Up Verizon $ 2,000 per new short code Set-Up Verizon $ 500 per migrated short code Product Type: US SMS Issue Date: 18 August 2021 Price Currency: USD

Standard Rate SMS - Short Code Below are the per message fees by carrier to send (MT) and receive (MO) standard SMS Messages.

Fee Type Parent Carrier MT MO Per Message AT&T $ 0.00250 $ - Per Message ClearSky $ 0.00200 $ 0.00200 Per Message Interop $ 0.00250 $ - Per Message T-Mobile $ 0.00250 $ 0.00250 Per Message United States Cellular Corp $ 0.00350 $ - Per Message Verizon $ 0.00250 $ -

Standard Rate SMS - 10 Digit Long Code Below are the per message fees by carrier to send (MT) and receive (MO) standard SMS Messages.

Fee Type Parent Carrier MT MO Message Class Per Message AT&T* $ - $ - P, X Per Message AT&T* $ 0.00200 $ - A, C, E, G, Q, Z Per Message AT&T* $ 0.00300 $ - B, D, F Per Message AT&T* $ 0.00400 $ - T Per Message AT&T* Restricted $ - S Per Message AT&T* TBD $ - Y, W Per Message AT&T* $ 0.00300 $ - N Per Message ClearSky $ 0.00200 $ 0.00200 Not Applicable Per Message T-Mobile $ 0.00300 $ 0.00300 Not Applicable Per Message United States Cellular Corp $ 0.00500 $ - Not Applicable Per Message Verizon $ 0.00255 $ - Not Applicable

Standard Rate SMS - Text Enabled Toll Free Numbers Below are the per message fees by carrier to send (MT) and receive (MO) standard SMS Messages.

Fee Type Parent Carrier MT MO Per Message AT&T $ 0.0025 $ - Per Message T-Mobile $ 0.0025 $ 0.0025 Per Message Verizon $ 0.0025 $ - Per Message Enflick $ 0.0015 $ - (effective 1st Sept

FTEU Rate SMS - Short Code Below are the per message fees by carrier to send (MT) and receive (MO) FTEU SMS Messages.

Fee Type Parent Carrier MT MO Per Message AT&T $ 0.0200 $ 0.0200 Per Message Interop $ 0.0025 $ - Per Message T-Mobile $ 0.0200 $ 0.0200 Per Message United States Cellular Corp $ 0.0035 $ - Per Message Verizon $ 0.0200 $ 0.0200 * AT&T 10DLC MT Pass through fees are currently charged at a discounted flat rate of $0.002 per MT for all classes (rates above will take effect with at least 30 days notice from AT&T) Product Type: US MMS Issue Date: 18 August 2021 Price Currency: USD

Standard Rate MMS - Short Code Below are the per message fees by carrier to send (MT) and receive (MO) standard MMS Messages.

Fee Type Parent Carrier MT MO Per Message AT&T $ 0.0030 $ - Per Message ClearSky $ 0.0040 $ 0.0040 Per Message T-Mobile $ 0.0100 $ 0.0100 Per Message United States Cellular Corp $ 0.0100 $ - Per Message Verizon $ 0.0050 $ -

Standard Rate MMS - 10DLC Below are the per message fees by carrier to send (MT) and receive (MO) standard MMS Messages.

Fee Type Parent Carrier MT MO Message Class Per Message AT&T* $ - $ - P, X Per Message AT&T* $ 0.0035 $ - A, B, C, D, E, F, G, Q, Z Per Message AT&T* $ 0.0050 $ - T Per Message AT&T* Restricted $ - S Per Message AT&T* TBD $ - Y, W Per Message AT&T* $ 0.0035 $ - N Per Message Clearsky $ 0.0040 $ 0.0040 Not Applicable Per Message T-Mobile $ 0.0100 $ 0.0100 Not Applicable Per Message Verizon $ 0.0052 $ - Not Applicable

Standard Rate MMS - Text Enabled Toll Free Numbers Below are the per message fees by carrier to send (MT) and receive (MO) standard SMS Messages.

Fee Type Parent Carrier MT MO Per Message AT&T $ 0.0030 $ - Per Message T-Mobile $ 0.0100 $ 0.0100 Per Message Verizon $ 0.0050 $ - Per Message Enflick $ 0.0020 $ - (effective 1st September 2021)

FTEU Rate MMS - Short Code Below are the per message fees by carrier to send (MT) and receive (MO) standard MMS Messages.

Fee Type Parent Carrier MT MO Per Message AT&T $ 0.0200 $ 0.0200 Per Message T-Mobile $ 0.0400 $ 0.0400 Per Message Verizon $ 0.0400 $ 0.0400

* AT&T 10DLC MT Pass through fees are currently charged at a discounted flat rate of $0.0035 per MT for all classes (rates above will take effect with at least 30 days notice from AT&T) Product Type: CA Short Codes Issue Date: 18 August 2021 Price Currency: USD (unless specified)

CWTA Short Code Registry Fees

The CWTA Short Code fees will be invoiced in USD using the applicable exchange rate at point of invoicing. CWTA Setup Fees cover the first 3 months of the Short Code lease. Following this period monthly fees will be charged as below.

Fee Type Supplier Rate Rate Curreny Setup Fee CWTA $ 1,207.50 CAD Monthly Fee CWTA $ 402.50 CAD

Standard SMS Short code set-up fees:

Fee Type Parent Carrier Rate Description Setup Fee $ 2,300 per new or migrated short code Setup Fee Rogers $ 50 per new or migrated short code Product Type: CA SMS Issue Date: 18 August 2021 Price Currency: USD

Standard Rate SMS - Text Enabled Landline and Text Enabled Toll Free Numbers Below are the per message fees by carrier to send (MT) and receive (MO) standard SMS Messages.

Fee Type Parent Carrier MT Per Message Bell Mobility $ 0.009000 Per Message Rogers $ 0.007200 Per Message $ 0.005000 Per Message Freedom / Wind $ 0.005000 Per Message Videotron $ 0.005500 Per Message Sasktel $ 0.006500

Standard Rate SMS - 10 Digit Long Code Below are the per message fees by carrier to send (MT) and receive (MO) standard SMS Messages.

Fee Type Parent Carrier MT Per Message Bell Mobility $0.0090 (Fees active from 1st September 2021) Per Message Rogers $0.0072 (Fees active from 1st September 2021) Per Message Telus $0.0050 (Fees active from 1st September 2021) Per Message Freedom / Wind $0.0050 (Fees active from 1st September 2021) Per Message Videotron $0.0055 (Fees active from 1st September 2021) Per Message Sasktel $0.0065 (Fees active from 1st September 2021) Product Type: CA MMS Issue Date: 18 August 2021 Price Currency: USD

Standard Rate MMS - 10 Digit Long Code Below are the per message fees by carrier to send (MT) and receive (MO) standard SMS Messages.

Fee Type Parent Carrier MT Per Message Bell Mobility $0.0320 (Fees active from 1st September 2021) Per Message Rogers $0.0120 (Fees active from 1st September 2021) Per Message Telus $0.0080 (Fees active from 1st September 2021) Per Message Freedom / Wind $0.0100 (Fees active from 1st September 2021) Per Message Videotron $0.0055 (Fees active from 1st September 2021) Per Message Sasktel $0.0065 (Fees active from 1st September 2021) Product Type: 10DLC Fees Issue Date: 18 August 2021 Price Currency: USD

Campaign Fees - 10 Digit Long Code Below are the campaign activation and migration fees imposed by carriers for 10DLC Services

Fee Type Carrier Rate Description Per Campaign T-Mobile* $ 50 Campaign Service Activation Fee (Fees active from Per Campaign T-Mobile* $ 50 Campaign Service Migration Fee (Fees active from

As mandated by Carriers, Use Cases must be declared as part of a Campaign Registration Process. There are 3 (three) types of Campaign Use Cases that can be registered. Low Volume Mixed Campaigns – Campaigns that need no more than 30 Messages per Minute throughput and up to a maximum of 2,000 messages a day. These Use Cases are immediately available for all qualified registered Brands and do not require Vetting or pre/post approval by MNOs. Standard Campaigns - Standard Use Cases are immediately available for all qualified registered Brands and do not require Vetting or pre/post approval by Carriers. Special Campaigns - Special Use Cases are sensitive or critical in nature and may require Vetting or pre/post registration approval by Carriers. Requirements may vary according to each Carrier.

Fee Type Rate Description Per Campaign/Monthly $ 2 Low Volume Mixed Campaigns Per Campaign/Monthly $ 10 Standard Campaigns Per Campaign/Monthly $ 10 Special Campaigns - Requires Vetting

Vetting Fees - 10 Digit Long Code Standard vetting is charged on a one time basis per Brand. If the customer is unhappy with the vetting score they may choose to apply for "Enhanced" vetting but this must be done within 30 days of the original standard vet. The outcome may result in the same score as the standard vetting, or a lower or higher score. If a customer opts for an "Enhanced" vetting then an additional fee of $55 will be levied as below.

Fee Type Rate Description Per Request $ 40 Std Brand Vetting Fee Per Request $ 55 Enhanced Brand Vetting Fee

Brand Fees - 10 Digit Long Code Below are the brand registration fees imposed by OM Vendors for 10DLC Services

Fee Type Rate Description Set-Up $ 4 Brand Registration Fee. Per Brand

Optional Carrier Fees - 10 Digit Long Code Below are the campaign fees imposed by carriers for optional 10DLC Services

Fee Type Carrier Rate Description Misc Fee T-Mobile $ 2,000 T-Mobile NNID Registration (Fees active from Misc Fee T-Mobile $ 5,000 Special Business Review Request*

* A special request can be made by the Customer if the brand is not satisfied with the daily limits set for T-Mobile. T-Mobile will review the use case and if approved could receive unlimited daily messaging. Approvals are not guaranteed, fee is non- refundable. T-Mobile is currently waiving this fee until further notice.

Non-Compliance Fees - 10 Digit Long Code

Openmarket reserves the right to pass on potential non-compliance fees/fines imposed from carriers to the customer.

T-Mobile USA Fines

Fine Type Rate Text Enablement* $ 10,000 (Fees active from Grey Route** $ 10 10DLC Messaging Program Evasion*** $ 1,000 (Fees active from Content Violation**** $ 10,000 (Fees active from

* This pass-through fee would apply if T-Mobile received a complaint where traffic is being sent from a long code prior to the program being fully approved by T-Mobile. ** $10 for each 10DLC message sent through a grey route. (This pass-through fee would apply if A2P messages are attempted to be routed as P2P messages after 10DLC is enabled. *** The pass-through fee would apply if a program is found to use evasion techniques like snowshoeing, unauthorized number replacement, and dynamic routing. **** T-Mobile may charge this pass-through fee for each unique instance of the third or any subsequent notification of a content violation involving the same content provider. Content violation is defined as sending messages in violation of the rules in the Code of Conduct, and are usually SHAFT violations (Sex, Hate, Alcohol, Firearms, Tobacco) but would also include spam or phishing, or messaging that meets the threshold of a Severity 0 violation per the CTIA Short Code Monitoring Handbook. Notes: OM Carriers which incur per message Pass Thru Fees

Country Parent Carrier Carrier OM Carrier Id US AT&T AT&T 383 US AT&T TracFone (AT&T) 556 US ClearSky Aerialink 11333 US ClearSky Altice 11359 Atlantic Tele-Network US ClearSky 10542 International (ATNI) bandwidth.com (includes US ClearSky 766 Republic ) US ClearSky Brightlink 10212 US ClearSky Bristol Bay Co-Op 11332 US ClearSky Carrier TSG Global (Flextalk) 11671

US ClearSky of N.E. Arizona 566 US ClearSky Chariton Valley Cellular 701 Digital Communications US ClearSky 11316 Consulting (DCC) / Otz US ClearSky DISH Wireless 12277 East Kentucky Network US ClearSky 570 (Appalachian Wireless) US ClearSky Enflick 10262 US ClearSky 11174 US ClearSky Inteliquent 10232 US ClearSky ISP Telecom 12228 US ClearSky Limitless Mobile 588 MTA Wireless/Matanuska US ClearSky 774 Kenai US ClearSky Nemont CDMA 796 US ClearSky Nemont US UMTS 873 US ClearSky Pine Cellular 580 US ClearSky Pioneer Cellular 621 US ClearSky Plivo 11620 US ClearSky RingCentral 11638 US ClearSky Shelcomm 11293 US ClearSky Telnyx 11351 US ClearSky TextMe 11306 US ClearSky Triangle Wireless 10272 US ClearSky US 11318 US ClearSky Tychron 12227 US ClearSky 602 US ClearSky ZipWhip 11749 US Interop 592 Systems (ACS) US Interop ASTAC 10242 US Interop Bluegrass Cellular 562 US Interop Carolina West Wireless 564 US Interop 587 US Interop Chat Mobility 619 US Interop Copper Valley Telecom 802 US Interop Cordova 10282 US Interop Cross Wireless 618 US Interop Duet Wireless 696 US Interop GCI Communications 603 US Interop Illinois Valley Cellular 574 US Interop Inland Cellular 575 US Interop IT&E 769 US Interop James Valley Cellular 11304 MTPCS Cellular One (Cellone US Interop 655 Nation) US Interop Nex Tech Communications 578 US Interop Northwest Missouri Cellular 620 US Interop Panhandle Wireless 626 US Interop Pine Belt 10352 Rural Independent Network US Interop 567 Alliance (RINA) US Interop SouthernLINC 763 US Interop Standing Rock Telecom 764 US Interop Thumb Cellular 604 US Interop Union Telephone 549 US Interop Viaero Wireless 650 US Interop 559 US T-Mobile 534 US T-Mobile Boost-CDMA 586 US T-Mobile Sprint 34 US T-Mobile Virgin Mobile 525 US T-Mobile MetroPCS (GSM) 788 US T-Mobile T-Mobile 79 US United States Cellular Corp United States Cellular Corp 56 US Verizon Verizon 77 CA Aliant Aliant 509 CA Bell Mobility Bell Mobility 80 CA Bell Mobility Virgin Mobile 537 CA Wireless 799 CA Fizz Fizz 10638 CA Freedom / Wind Freedom / Wind 653 CA Mobilicity 654 CA MTS MTS 510 CA Rogers Fido (Microcell) 138 CA Rogers Rogers 75 CA Sasktel Sasktel 102 CA SSI Micro SSI Micro 11315 CA Telebec Telebec 511 CA Telus Telus 70 CA Videotron Videotron 615 CA Xplornet 11356