So Many Devices, So Littl e Time mobile device training GlGoals • Practical wayygs to offer training • Steps to getting started • Share training outlines • Ways to manage formal training sessions • Share ideas on one-on-one trainings Where do we bi?begin? •It depends. DdDepends on… • What your patrons need! oHow to use th e device Or oHow to borrow s from thhieir library Tth!Truth! • If patrons are not comfortable with their device, they will not borrow from the library. E RdiReading DDievices • Nook • Kindle Novel color • Paperwhite eReaders • • Kindle Fire • Pandigital • Nook Simple • Kindle Fire HD NlNovel ePaper Touch/glow • eReaders • Nook HD – 2 • • Pandigital sizes Novel Color • Multimedia • Kindle basic • eReaders • Kindle • Reader Keyboard • Pandigital TbltTablets • Surface • • Lenova • HP • • GlGoogle Nexus • iPad • Pandigital Know your patrons • What are the most popular devices in your community? oDevice specific trainings are easiest to manage Where to stttart • Select type of trainin g to offer • Choose a presenter • Create a lesson plan • Plan a space • Select a date & time • Adtidvertise Advertise Objec tives Device Classes Libraryyg Lending Classes • Power settings • Setting up an account • Home screen • Record/remember • Apps preloaded to account information device • How to find • Settings • How to check out • settings • How to download • Store • Lending rules • Apps Learn the ddievice • How? oPlay with it! DiDevice tiitraining • Create an outline o Power o Home o Settings o Reading on device • Model use • Allow for practice • Allow for questions • Plan for 2 hours o It will take that long with new users…at least OtliOutlines • Keeps you on track • Make handouts for patron WWbebcam with a sttdand Screen Image MdlModel PjtProject and share images PtiPractice Library LdiLending • What type of content can your librar y lend o Overdrive o 3M o Others • What does a patron need to get started o Library card o Accounts o Software Downloads o Device Cords o Wi-Fi Library LdiLending • How does a patron borrow an ebook from your library o Think of the step-by-step process o Walk through the process and document o Revise list of steps into usable check list o Add photos if appropriate o Process will change over time – update ElExample lis ts The New lklook

Created by Susie McIntyre TiiTraining SSiession • Be sure to advertise what to bring o Device with cords o Laptop o Library card or card number o account username and password o Adobe username and password o iTunes username and password o Barnes and Noble username and password DiDevice SifiSpecific • Use guide lists as handouts • Walk through the steps • Model • Practice • Time for questions IdiidlIndividual sessions • Reqqpuires a person to offer trainin g • Informal • Less intimidating • More focused on particular questions One‐on‐One • Schedule a session with a designated start and end time o AittAppointments o Sign-up • Find out what the patron hopes to learn • Use the same class hand- outs when applicable • Model and practice; side-by-side, device in hand Video SltiSolutions • Record short videos of device use o Use your webcam software • Create screen captures o Screenr o Jing o Webex Summary • Decide which devices to train • Decide which type of training is needed: Device or library lending • Learn the device • Plan the training • Create handouts • Decide if one-on-one trainings are an option • Create videos if possible QtiQuestions CttContact IfInformati on Jennifer Birnel

(406) 438-2041

[email protected]