Youth Services North Shore

Table of Contents Municipal Youth Services 4-7 North Shore Youth Outreach Services Overview 4 Capilano Community Services Society (CCSS) 5 North Shore Neighbourhood House (NSNH) 5 Norvan Boys and Girls Club 5 Parkgate Community Services Society (PCSS) 6 North Vancouver recCommission & Youth Lounges 6 West Vancouver Youth Outreach Services 6 Bowen Island Youth Programs 7 First Nations Squamish Nation 7 Tsleil Waututh Nation 7 Ministry of Children and Family Development & Contract Services 8-10 Guardianship, Youth Services and Family Development 8 Intake and Family Services 8 North Shore Youth Justice Office 8 Hollyburn Family Services 9 Elizabeth Fry Society 9 Family Services of the North Shore 10 Westcoast Family Resources Society 10 Ministry of Health: Vancouver Coastal Health & Contract Services 10-11 North Shore Community Health Services - Youth Clinics 10 Nursing Support Services & School-Aged Physiotherapy 10 PLEA Youth Services 11 West Coast Alternatives Society 11 North Shore Mental Health and Addictions Consortium (MCFD&VCH) 11-13 Child and Youth Mental Health Programs 11 Child and Youth Mental Health Hospital Liaison 12 Therapeutic Day Program 12 Youth Concurrent Disorders Program 12 Jumpstart Youth Addiction Day Program 12 CATS - School Suspension Program 12 Be Real Eating Disorders Clinic 13 Community Services and Programs 13-15 Big Brothers and Big Sisters 13 North Shore Association for the Mentally Handicapped 13 North Shore Crisis Services Society 13 North Shore Disability Resource Centre 14 North Shore Multicultural Society 14 North Shore Palliative Care—Youth Living with Loss 14 North Shore Restorative Justice Society 14 North Vancouver Salvation Army 15 North Shore Schizophrenia Society 15 Employment Programs 15 Eslha7an Employment and Training Centre 15 North Shore Continuing Education 15 North Shore YWCA One Stop Career Shop for Youth 15 Wired 4 Success Youth Employment Program 15 Municipally Sponsored Activities and Youth Services Coalitions 16-17 Parent Programs Family Preservation and Reunification Programs 18 Family Support Services: Parent-Teen Mediation 18 Municipal Youth Outreach Services: Parent-Teen Support 18 North Shore Multicultural Society 18 19 School 2Liaison Officers for North and West Vancouver North and West Vancouver Programs & Contacts List 20-21 24-Hour and Referral Lines 22 Youth Stats Youth Population in North & West Vancouver 2006 Census Age City of District of North Van District of North North Van North Van Totals West Van Shore Totals 5-9 2010 5000 7010 1970 8980 10-14 2140 6250 8390 2780 11170 15-19 2290 6320 8610 3275 11885 20-24 3035 4950 7985 2285 10270 Total 9475 22520 31995 10310 42305

Public Schools North Vancouver School District Ph: 604.903.3444 School Trustee Chairperson: Jane Thornthwaite Superintendent: John Lewis www.nvsd44.bc.ca School District #44 has 16,353 students from K-12. The School District has 28 elementary schools, 5 alternate school programs — Windsor House, Lucas Centre, Third Step, Keith Lynn Secondary and Learning Together program for adolescent parents. There are 7 secondary schools: Argyle, Balmoral Jr, Carson Graham, Handsworth, Seycove, Sutherland, and Windsor.

North Vancouver Youth Leadership Student Council C/O North Van- couver School Board Ph: 604.903.3444 The Student Leadership Council (SLC) is a group of secondary students that represent the interests of their peers at the school district. Council consists of a school administrator, a counselor and several representatives from the school’s student council. The SLC meet monthly with district personnel to discuss student perspectives for educational and social aspects of school life.

West Vancouver School District Ph: 604.981.1000 School Trustee Chairperson: Mary Ann Booth Superintendent: Geoff Jopson www.sd45.bc.ca School District #45 has 6,806 students from K-12. The School District has 14 elementary schools, one alternate school —A.C.C.E.S.S (Alternate Career and Continuing Education for Secondary Students), and 3 secondary schools: West Vancouver, Rockridge and Sentinel.

Post Secondary and Continuing Education Capilano College Ph: 604.983.7578 www.capcollege.bc.ca North Vancouver Continuing Education Ph: 604.903.3333 www.conted44.com 3

2009 Directory of Youth Services on the North Shore

Municipal Youth Services: North & West Vancouver & Bowen Island

North Shore Youth Outreach Services Overview (North and West Vancouver) provide neighbourhood-based programs that focus on developing community responses to the needs of local at-risk and potentially at-risk youth. Examples of specific objectives that have been established for the youth outreach services program include:

• opportunities for leadership and youth engagement • individual support (immediate one-to-one on-site and on-going), including crisis intervention and family mediation • opportunities for positive change for youth, including teaching life skills and skill development • referrals to community resources to facilitate healthy lifestyle choices • access to information for youth • assessment of needs of youth and provision of programs to meet those needs • Small group and classroom presentations on youth issues • opportunities for drug and alcohol education, assessment and referral

City and District of North Vancouver Youth Outreach Program The goal of North Vancouver Youth Services is, “To create relationships and opportunities that enable the development of youth (10-24 yrs) to be- come meaningfully involved in the life of the municipality and to be healthy, engaged and valued members of the community.” Four agencies provide youth outreach services at the community level. These services are funded through the City and District of North Vancouver’s Youth Outreach Funding Policy:

Capilano Community Services Society Upper and Lower Capilano and the City See pages North Shore Neighbourhood House 20-21 City of North Vancouver and Lynn Valley for list of NorVan Boys and Girls Club contacts West Seymour/Inter-River numbers for Parkgate Community Services Society Youth Workers East, West Seymour and Deep Cove

Capilano Community Services Society (CCSS) — 600 West Queens Rd NVan V7N 2L3. Contact: Renee Strong, Executive Director ph:604.988.7115 www.capilanocommunityservices.org CCSS has three Youth Outreach Workers (jointly funded by the District and City), with one of the positions serving as a Coordinator. The society and runs a youth drop-in, The Zone, at William Griffin recCentre.

North Shore Neighbourhood House (NSNH) — 255 East 2nd St NVan V7L 1C4. Contact: Dave Huber, Program Manager for Youth ph: 604.987.8138 www.nsnh.bc.ca The Youth Outreach Program includes four full-time City Youth Outreach Workers, one being a Pre-teen Worker specializing in alcohol and drug education and prevention (funded by the City of North Vancouver), and two full-time Lynn Valley Youth Outreach Workers (funded by the District of North Vancouver). NSNH operates four youth centres/drop-ins at Harry Jerome recCentre, John Braithwaite Community Centre, NSNH, and Lynn Valley Hall and partners with the NVan recCommission on band nights at Seylynn Hall.

NSNH administers the Pregnant and Parenting Teen Program for youth (13-20 yrs) on the North Shore. The program provides one-to-one support, group drop-in, out-trips, food bank, parenting classes and advocacy and a toy-exchange (funded by Ministry for Children and Family Development and the municipalities). NSNH partners in the Learning Together Program which takes place at Sutherland Secondary and is available for adolescent parents to complete their Grade 12 with an on-site day care (funded by Ministry of Education and Ministry of Children and Family Development).

NorVan Boys and Girls Club — 800 Forseman Ave, NVan V7J 2G6. Contact: Joe Yankanna ph: 604.986.3449 fx: 604.905.5743 www.bgc-gv.bc.ca Norvan provides a Teen Night at Lynnmour Club House for teens aged 13-18 yrs in the Inter-River area of West Seymour (funded by District of North Vancouver). Teen Club runs Friday nights and includes out trips & drop in: 6:30pm–9:00pm. The Club also provides pre-teen programming funded by the Boys & Girls Club of Greater Vancouver.

Parkgate Community Services Society (PCSS) — 3625 Banff Court NVan V7H 2Z8. Contact: Arleta Beckett, Executive Director ph: 604.983.6350 www.myparkgate.com PCSS employs three full-time Seymour Youth Outreach Workers and a full-time Youth Services Supervisor (funded by District of North Vancou- ver). PCSS operates and provides services through three youth centres at Parkgate Community Centre, Seymour Youth Centre (near Ron Andrews recCentre) and at Seycove Secondary Community School. PCSS partners with the North Vancouver recCommission and North Shore Neighbourhood House in running GLOW - a Gay, Lesbian or Whatever Group for youth on the North Shore.

North Vancouver Recreation Commission & Youth Lounges ph: 604.987.PLAY (7529) www.northvanrec.com The North Vancouver Recreation Commission partners in the provision of youth lounges with the municipally funded youth outreach agencies:

• William Griffin recCentre - CCSS Youth Lounge • Harry Jerome recCentre - Lonsdale Youth Lounge (NSNH) • John Braithwaite Community Centre - NSNH Youth Lounge • Seylynn Hall - Band Nights (NSNH) • Lynn Valley Hall - NSNH Drop-in Centre • Parkgate Community Centre - Youth Centre (PCSS) • Parkgate Community Services - Seycove Youth Centre & Seymour Youth Centre (beside Ron Andrews recCentre)

West Vancouver Youth Outreach Services: Ambleside Youth Centre — 1018 Marine Dr, WVan located in Ambleside Park next to the SPCA. Contact: Ira Applebaum, Youth Outreach Coordinator ph: 604.925.7233 www.westvancouver.ca/youth West Vancouver has three full-time Youth Outreach Workers and several part-time staff that work with youth in West Vancouver, providing a drop-in program, one-to-one support, skill development, referrals to community resources, social and recreational opportunities including regular out trips, Bowron Lakes Wilderness Experience, Summer Employment Program and Charitable Service Projects. These programs are complemented by recreational programs and the youth leadership opportunities provided through the municipality's Youth Programs and Engagement Coordinator (see p16).

Bowen Island Youth Programs — PO Box 279, RR #1, Bowen Island BC V0N 1G0. Contact: Youth Outreach Worker ph: 604.947.2717 Cell: 604.240-3467 www.six50.ca The Youth Outreach Worker is available for youth who require support or assistance. Youth enrolled in home-school programs, who are looking for a chance to connect with other home-schooled youth on the island also have a chance to get together at Six50 on Fridays from 10:30am to 2:30pm (academics, life skills, arts and sports, health, employment). Bowen Island Youth Centre, Six50, is run by the Bowen Island Teen Centre Society and is located at 650 Carter Rd, open Fri & Sat from 6:00pm until midnight.

Youth First Nations Outreach for At-Risk Squamish Nation & Potentially Squamish Nation Youth Centre At-Risk Youth 100 Capilano Rd NVan Open referral V7T 3P6. Contact: Natalie Baker, 10-24 Years Youth Development Coordinator ph: 604.980.3981 www.squamish.net 604.990.2244 Squamish Nation has a Youth Development Co- ordinator, Youth Centre, recreation centre, Social Development Office, the Eslha7an Employment Centre and Training Centre (see p15) and Esl- ha7an Learning Centre. The Learning Centre provides First Nations students (15 - 19 yrs) with Adult Basic Education and Dogwood Diploma. There is a learning disability program for various ages and an over 19 program. The Family Health Centre provides drug and alcohol counselling, a health clinic and legal aid. The Youth Development Coordinator also assists youth (10 - 18 yrs) with court and probation.

Tsleil-Waututh Nation Tsleil-Waututh Nation Social Development 3075 Takaya Dr. North Vancouver,V7H 3A8 ph: 604.924.4156 fax: 604.929.4714 Contact: Andrew Van Eden www.twnation,ca

7 Ministry of Children and Family Development & Contract Services (MCFD)

Guardianship, Youth Services and Family Development Response — #301-224 W Esplanade NVan V7M 1A4 ph: 604.904.4300 After-hours ph: 604.310.1234 www.mcf.gov.bc.ca/youth

Family Development Response (FDR) social work is a non- adversarial intervention allowing the FDR team to work with the family and community to protect the child/youth and build families’ capacity and resources. Focus is on helping the family enhance their strengths, not sub- stantiating the abuse allegation that may have been received. This solution focused model and strength based assessment enhances a family’s ability to engage in a safety plan and set goals for future change. The Youth In- take Worker is available to assess the need for youth specific services such as Parent-Teen Mediation and youth agreements. Guardianship Social Workers provide services to Youth In Care and to youth (16-19) on Youth Agreements who cannot return home and require significant support to live independently.

Intake and Family Services — #304-221 W Esplanade NVan V7M 3J3 ph: 604.981.0008 After-hours: 604.310.1234 MCFD has two offices servicing both North and West Vancouver up to Lions Bay and Bowen Island. Ministry provides child protection services, family support, services to youth and mental health services. Guardianship Social Workers provide services to Youth In Care and to youth (16-19) on Youth Agreements who cannot return home and require significant support to live independently.

North Shore Youth Justice Office — #301-224 W Esplanade NVan V7M 1A4. Contact: Diane Atkinson, North Shore/Coast Youth Justice Supervisor ph: 604.904.4300 Provides services to youth in conflict with the law including Extra Judicial Sanctions (diversion from the Court system), and Bail and Probation Supervision. Youth Probation Officers assist youth in following conditions of their court orders, including arranging Community Service Work and making referrals where appropriate. Youth Probation is under the Ministry of Children and Family Development. Services such as Intensive Supervision and Support, Curfew Monitoring, Bail and Residential Homes are provided by PLEA. (see p 11).

8 Hollyburn Family Services — Unit 210- 255 W 1st St NVan V7M 3G8. Contact: Paul Butler, Supervisor of Youth Services ph: 604.987.8211 fx: 604.987.8122 Cell: 604.790.6012 email: [email protected] website: www.hollyburn.ca Hollyburn Family Services provides a number of community-based services to Youth and Families on the North Shore. Hollyburn has skilled Youth Workers and Family Counselors who assist youth and families in a variety of programs.

Transitioning Youth to Adulthood Integrated Family and (ph: 604.987.1411) Youth Intake Line is for youth 15 -18 yrs, who Ph: 604.987.1411 are provided a Transition for parent, teen and family Youth Worker for up to one support year, to assist them in developing independent life skills, seek employment, and find housing. Parent-Teen Mediation assists families to develop solutions to promote healthy and realistic expectations for parents and teenagers (12 - 18 yrs) . Open referrals and no cost (see p 18).

Third Step is an alternate education school for youth (13 - 17 yrs) and is provided in partnership with the Ministry of Education and PLEA (see p11). Hollyburn Hockey Heroes is a free hockey program for at-risk youth.

Residential Care/ Group Homes: For youth with autism and other perva- sive developmental disorders, and the SAY Program, “Specialized As- sessment for Youth” is a group home for youth in care.

The North Shore Youth Safe House (1.877.78.YOUTH) provides a warm home environment for youth (14 - 18 yrs), who have run away from home or who are homeless. Qualified Youth Workers assist in managing the crisis and reconnecting youth with their families or determining other sus- tainable living arrangements. The house has four beds and two transition beds. The house has been funded through a private donation, Service Canada, North Shore Rotary Clubs, District of North Vancouver (which also owns the house) and a number of community partners.

Elizabeth Fry Society (North Shore) — Head Office: 4th Floor - 402 Columbia St New Westminster V3L 3X1 ph: 604.520.1166 fx: 604.520.1169 www.elizabethfry.com. Contact: Kathy McClellan, Program Supervisor, Family Preservation ph: 778.869.1551 or 604.987.1411 Society provides Volunteer Mentoring services to high risk youth and Family Preservation and Reunification for families on the North Shore.

st Family Services of the North Shore — #101-255 W 1 St, NVan V7M 3G8. Contact: Sue Bauman, Executive Director ph: 604.988.5281 www.familyservices.bc.ca Community Education, Community Counselling and Community Volunteer. Youth Programs include: Health Relationship Workshops, Clinical counselling services, Family Therapy, Sexual Abuse Intervention Program, Stopping the Violence Programs and Bully-Proofing. Free and open referrals – ph: 604.987.1411.

Westcoast Family Resources Society — Suite #304-1200 Lynn Valley Rd, NVan V7J 2A2 ph: 604.987.1411 or 604.985.2202 fx: 604.985.3742 [email protected]/ www.westcoastfamily.org. Contact: Wayne Wong, Program Director, cell: 604.417.3408. North Shore Family Preservation/Reunification and Support Services provides outreach services that are supportive, goal- oriented, and home/ community-based. Support services are available to families and youth in need of support.

Ministry of Health — Vancouver Coastal Health Authority & Contract Services PROGRAMMING North Shore Community Health Services 5th Floor 132 W Esplanade Ave NVan V7M 1A2. Contact: On Call Nurse ph: 604.983.6700 fx: 604.983.6839 www.vch.ca Three Youth Health Clinics on the North Shore provide free, confidential health services to youth 13 - 19 yrs. Doctors and Public Health Nurses provide birth control, the emergency contraceptive pill (ECP), individual counselling, diagnosis and treatment of sexually transmit- ted diseases, pregnancy testing, smoking cessation, information on healthy living and referrals to other community services.

Nursing Support Services 2121 Marine Dr WVan V7V 4Y2 ph: 604.904.6291 fx: 604.904.6262 Provides support to youth (up to 19) with special health needs and their families, including consultation for caregivers. School-Aged Physiother- apy provides consultation services for designated school-aged children and youth with disabilities (Ph: 604.904.6200). Drop-in Youth Health Clinics Mon 3:15 — 6:15 John Braithwaite Community Centre 2nd Fl 145 West 1st St. CNV Tue 2:30 — 4:30 West Community Health Centre 2121 Marine Dr WV Thur 2:30 — 4:30 Parkgate Community Centre 3526 Banff Court 2nd Fl DNV

On-Call Nurse 8:30am—5:00pm Mon-Fri for any10 health questions CALL 604.983.6700 www.vch.ca/facilities/clinics/youth.htm

10 Be Real Eating Disorders Clinic, Medical Day Centre (main floor, north-east corner), Lions Gate Hospital — 231 E 15th St NVan V7L 2L7 ph: 604.983.6847 www.vch.ca/nutrition/be_real.htm Open two Wednesday afternoons per month, for youth between 11 - 19 yrs, who live on the North Shore, Sunshine Coast, Powell River or Sea to Sky area. The multidisciplinary team includes a Doctor, a Counsellor and a Dietitian.

PLEA Youth Services: Youth Support Recovery Program — 3894 Commercial St Vancouver, BC V5N 4G2 Ph: 604-708-2616 Intake (pgr): 604-891-1082 www.plea.bc.ca PLEA has two beds on the North Shore that provide a 28-day transitional housing for youth up to 21 years who require a safe environment while they access alcohol/drug counselling from their referring outpatient service. Funding is provided by VCHA. PLEA also works with young offenders.

West Coast Alternatives Society—Alcohol and D-Talks: Drug Addiction Outpatient Clinic — 117-3721 604.658.1221 24-Hour Service to Delbrook Ave, NVan V7N 3Z4 Contact: Alan help youth find a Podsadowski, Executive Director Detox (alcohol and ph: 604.984.0255 [email protected] drugs) placement Society provides addiction counselling services to youth, adults and families, including the Kids FIRST (Families in Recovery Staying Together) program, which provides counselling and play therapy for children ages 2 - 12 yrs of clients in the program. Workshops are available for parents, to help them address potential drug-related problems affecting their children. A Clinical Counsellor is provided to extensively work with youth. Training is also available for groups and agencies, and youth interventions.

North Shore Child and Youth C&YMHA Mental Health and Addictions: Referral Line Vancouver Coastal Health Authority 604.904.4336 and Ministry of Children and Family Development

MCFD Child and Youth Mental Health (C&YMH) Program — #301 -224 W Esplanade, NVan V7M 1A2 and the Child and Adolescent Program 5th Floor–132 W Esplanade NVan V7M 1A2 ph: 604.904.4336 The consortium is a multi-disciplinary team of psychologists, psychia- trists, family therapists, child and youth clinicians, social workers, a psychometrist and other therapists and counsellors. Referring problems include anxiety, depression, behavioural issues, ADHD, and other mental health 11issues. Parent and after-school groups, summer programs, and a

11 social skills program are offered. Office and community-based therapy, outreach services and groups for children, youth and their families who have been affected by mental health issues are available. Services are free and referrals are accepted through Central Intake Ph: 604.904.4336.

Urgent Response is a unit made up of Clinicians that offers up to six sessions of crisis stabilization. Cases are referred though the Central Intake Number and follow-up occurs within 24hrs. Cases requiring immediate intervention call 911 or go to the hospital.

Child and Youth Mental Health Hospital Liaison A Clinician offers case consultation and treatment/discharge planning for children and youth on the Acute Psychiatry and Pediatrics Wards at Lions Gate Hospital; provides in-service education; bridge patients into community treatment/support; reviews cases presented at emergency; and conducts follow up with those in need of treatment. Short-term therapy and bridging to appropriate ongoing treatment in the community are provided.

Therapeutic Day Program — 2nd Floor-152 E 15th St, NVan V7L 2R1 This program provides therapeutic and educational services to youth who are currently unable to attend school due to psychiatric, emotional or be- haviour problems. The program incorporates a Clinician, a Psychiatrist, a Youth Worker, a Recreation Therapist, North Shore District Teach- ers, and a Special Education Assistant to support youth until they are able to be successfully re-integrated into a community school placement.

Youth Concurrent Disorders Program — 2nd Floor-152 E 15th St, NVan V7L 2R1 This program serves youth and their families who have been affected by a co-occurring mental health and substance abuse issue. School-Based Prevention Practitioners and Youth Clinicians work closely with North Shore schools and other agencies to develop and deliver curriculum, identify and support clientele, and provide group and individual therapy. The program also offers a recreation therapy component.

Jump Start Youth Addiction Day Program — 148 E 15th St, NVan, V7L 2R1 This program offers a variety of services related to substance misuse for youth 13 - 24 yrs. Services include drug and alcohol assessments, day programming, parent groups, individual and family counselling, outreach and follow-up support. Jump Start is also reaching out to the community and working with the School Districts and community agencies providing a range of drug and alcohol services to youth who are already connected to alternate school and community programs on the North Shore.

CATS (Constructive Alternatives to Teen Suspension) —148 E 15th St, NVan, V7L 2R1 An early intervention/prevention program offered to students who are caught committing drug or alcohol infractions at school. Stu- dents participate in a three-day program on drugs, alcohol and addiction issues.12 Therapeutic support is offered and confidentiality is assured. Upon

12 returning to school, each student is followed up. High risk students are assigned a Clinician for three follow-up sessions. Remaining students are assigned to their School Prevention Worker for one follow up. Second- time offenders are referred to a Clinician for ongoing one-to-one counselling.

Community Services and Programs

Big Brothers of Greater Vancouver — 102-1193 Kingsway, Vancouver, BC V5V 3C9 ph: 604.876.2447 Email: [email protected] Provide boys, 7-12 yrs, with the friendship of a positive adult. Accepts boys from male-absent homes (see fathers or other male role models less than once a month) and who come from a relatively stable home environment. Guardian is responsible for referral, must monitor the match and not have severe physical, emotional or behavioral problems.

Big Sisters of the Lower Mainland — 34 E 12th St, Vancouver V5T 2G5 ph: 604.873.4525 www.bigsisters.bc.ca/ Little Sisters are girls between 7-17 yrs who want to develop a friendship with a caring adult woman. Little Sisters are referred by parents, counselors, and social workers.

North Shore Association for the Mentally Handicapped —1070 Roosevelt Crst, NVan V7P1M3. Contact: Mary Mullen, Executive Director ph: 604.984.9321 www.nsamh.org Society offers friendship circles, after-school and career programs for youth with mental handicaps.

North Shore Crisis Services Society — 119-255 W 1st St, NVan ph: 604.987.0366 or direct: 604.786.7487 www.nscss.net Adolescent & Children’s Empowerment (ACE) Program provides services for children and youth 3 - 18 yrs exposed to abuse, threats, violence or substance misuse. Individual counselling, group support, and prevention activities for schools are provided free of charge. Support provided in a safe environment through art, play and discussion. Funded by The Ministry of Community Services as part of the Children Who Witness Abuse (CWWA) Programs.

North Shore Disability Resource Centre — 3158 Mountain Hwy, NVan V7K 2H5. Contact: Elizabeth Barnett, Executive Director ph: 604.985.5371 www.nsdrc.org Society offers a Teen and Pre-Teen Social Program for youth 9 - 18 yrs with developmental disabilities. Teens learn social and life skills and participate in recreational activities.

13 North Shore Multicultural Society— #207 – 123 E 15th St, NVan V7L 2P7 ph: 604.988.2931 fx: 604.988.2960. Contact: Ese Ero, Youth Coordinator email: [email protected] or iris yong, Youth Coordinator email: [email protected] Cultural Buddy Program - a buddy program for elementary school aged children where newcomer children are matched with established resi- dent children to participate in group activities and explore cross-cultural interaction. A partnership program with North Shore Neighbourhood House Newcomer Youth Support Group – workshops and discussions in a safe and fun environment to talk about the challenges coming to a new country. Immigrant Youth Volunteer Network – Introduction to getting involved in the community for immigrants and refugees who have never been volunteers before. This program involves workshops, personal action planning and group volunteering. Igniting Colours of Resistance – Anti-racism youth group who run workshops and education activities on issues related to diversity and anti- discrimination, and develop projects to address discrimination. Participants are trained in inclusive youth leadership skills. Immigrant Family Bridging Project - support and cross-cultural communication training for immigrant and refugee youth and families weekly sessions provide support and skills to communicate through intergenera- tional conflict experienced within newcomer families. Evolve and Power Trilogy: Inclusive Leadership Training - Peer training using social justice as the foundation to leadership and community building. Youth are trained in leadership, violence prevention and diversity. Youth Employment Programs – Phone for current information.

North Shore Palliative Care Family Bereavement Program Lions Gate Hospital — Youth Living with Loss —231 E 15th St NVan V7L 2L7. Contact Beth Clark, Facilitator and Music Therapist [email protected] ph: 778.995.5735 Youth Living with Loss serves youth ages 13-19 who are grieving the death of a family member or friend. Provides free assessment, short-term individual counselling and peer support. Facilitated group sessions are provided by a Bereavement Counsellor and volunteers, providing youth with opportunities to connect with a safe environment, increase understanding of the grieving process, develop coping skills and express them- selves through creative arts.

North Vancouver Restorative Justice Society — Administration Office: 147 East 14th St, NVan V&L 2N4. Contact: Alana Abramson, Executive Director ph: 604.990.7462 Fax: 604.985.0935 email: [email protected] [email protected]/ Provides restorative justice responses to crime and conflict such as: mediation, conferencing, peacemaking circles, and shuttle mediation between victims and offenders in order to facilitate understanding, reparation, and healing. Training sessions to community agencies and schools are also offered.14 Referrals through police, community agencies, and individuals.

14 The North Shore Salvation Army — 105 W 12th St, NVan V7M 1N2 ph: 604.988.7225 www.northvansallyann.com Music Program for teens where they learn to play an instrument, per- form in a group setting and participate in an open mic night at the centre’s coffee house on Friday nights.

North Shore Schizophrenia Society – 205-1865 Marine Drive, Vancouver, BC V7V 1J7 ph: 604-926-0856 Email: [email protected] Support, counselling, information, education and other services for family members or close friends of people with serious mental illnesses such as schizophrenia or bipolar disorder.

Employment Programs

Eslha7an Employment and Training Centre: Youth Programs Squamish Nation — 345 W 5th St NVan V7M 1K2. Contact: Faye Halls, Coordinator ph: 604.985.7711 www.squamish.net Summer youth employment program for First Nations youth 15 - 19 yrs and a post-secondary school program are provided.

North Shore YWCA One Stop Career Shop for Youth —Suite A- 15 Chesterfield Pl, NVan V7M 3K3 Contact: Carolyn Neilson, Manager ph: 604.988.3766 www.ywcajobseeker.org Free employment services for men and women 15 - 30 yrs old. Service offer the following: one-to-one employment counselling, computer lab with internet, access to training opportunities, community referrals and information, job boards, faxing and photocopying, resume help and career testing.

Wired 4 Success Youth Employment Program: Bowman Employment Services — 110-255 W 1st St, NVan V7M 3G8 Contact: John Stoffer ph: 604-988-1052 [email protected] Employment program for multi-barrier youth between 15 - 30 yrs old. Con- sists of 8 weeks skills link training Mon - Fri 6 hours per day, followed by job placement with a 50% wage subsidy for 10 weeks. Clients are provided a training allowance of $8/hr for the skills link portion of the program. Clients cannot be EI eligible. Federally funded through Service Canada.

15 Municipally Sponsored Activities

North Vancouver Community Development - Youth Programs The City of North Vancouver www.cnv.org and District of North Vancouver www.dnv.org both employ Community Development staff that focus on: 1. developing youth-focused programs and services 2. supporting non-profit agencies in providing municipally core funded youth outreach services 3. supporting planners and agencies with an interest in youth support related community projects 4. Liaising between municipal staff, council and youth and serving professionals North Vancouver Civic Contact: Youth Awards Nomination Deadline Wendy Mendes / Annie Mauboules, DNV st 355 West Queens Rd NVan March 31 V7N 4N5 ph: 604.990.2454 [email protected] City of North Vancouver Children & [email protected] Youth Initiatives Grants $500 for Youth (no deadline) Lisa McCarthy, CNV $3,000 for Agencies 141 West 14th St NVan Deadline March 31st V7M1H9 ph: 604.983.7385 [email protected] www.cnv.org or [email protected]

West Vancouver Youth Programs and Engagement Coordinator The Youth Program and Engagement Coordinator manages youth recreational and training programs, creates new youth programs (recreational, social & cross cultural), and supports and creates innovative ways to attract youth in all aspects of community development and facilitates the imple- mentation of the Civic Youth Strategy. The Youth Program Coordinator also supports youth volunteer opportunities, and is the Secretary and contact person for the Youth Awareness Committee (YAC) as well as the Youth Leadership Grants. The Youth Awareness Committee links to Mayor and Council. The Youth Services Team as a whole encourages individuals, agencies and businesses to examine their role as community leaders & mentors for youth. Questions regarding recreation, certification and training programs; leadership, volunteer and engagement opportunities. Contact: Melanie Clark, 2121 Marine Dr WVan V7V 4Y2 Office: 604.925.7222 Cell: 604.788.9536 [email protected]

West Vancouver Civic Youth Awards

Nomination Deadline April of Each Year

ph: 604.925.7233

16 North Shore Youth Week May 1 - 7 www.bcyouthweek.bc.com The first week of May is Youth Week. The Week is dedicated to a celebra- tion of youth and their achievements. Youth Week committees and activities occur within most youth agencies.

North Vancouver City Library: The Room — 120 W 14th St, NVan V7M 1P2 Contact: Teen Services Librarian, Cara Pryor ph: 604.998.3480 www.nvcl.ca The North Vancouver City Library offers services and programming for teens including books, DVDs, CDs, video games, free internet access, and a Manga and Anime Club. Volunteering opportunities for teens are available through the Read-Along Program, the Teen, and the Technology Council.

North Shore Youth in Film Summer Visions Film Program for Youth Pacific Cinémathèque — #200-1131 Howe St Vancouver V6Z 2L7 ph: 604.688.8202 www.cinematheque.bc.ca Through financial support from production companies, the three North Shore municipalities provide funding for youth from 14-19 yrs to enter the award winning Summer Visions Film Institute coordinated by Pacific Ciné- mathèque and Dream Big Productions. This is an intensive two-week program where videomakers write, shoot, edit and screen short digital videos, learning the art and craft of filmmaking as they create.

Full Bursaries Available to Youth in Film Participants

North Shore Youth Services Coalitions

North Shore Youth Services Coalition—Quarterly Meetings for Youth Serving Professionals. Contact: Jean Thompson, Community Developer, Coastal HSDA [North Shore] Vancouver Coastal Health, Parkgate Community Health Centre, 3625 Banff Court, NVan, BC V7H 2Z8 ph: 604.904.6460 fx: 604.904.6470 [email protected]

North Shore Middle Childhood Matters Project goal is to assist in facilitating out-of-school programs and services for children 6-12. Contact: Fran Jones, Coordinator, North Shore Community Resources Society #201-935 Marine Drive NVan V7P 1S3 — Capilano Mall ph:604.985.7138, fx:604.985.0645 email: [email protected]

17 Parent Programs

Family Preservation and Reunification Programs Provided by Hollyburn Family Services, Family Services of the North Shore, Elizabeth Fry Society and Westcoast Family Resources Society ph: 604.987.1411 Confidential referral line and parents will be assisted with the best service for particular need.

Family Preservation is designed to strengthen and preserve families where there is a risk of family breakdown or promote reunification when breakdown has already occurred. Family Counsellors are available to respond to the family's immediate needs, and provide therapeutic and educational interventions in the family home. Service is delivered to families with children under the age of 19, and reside on the North Shore. Referrals are made by the Ministry of Children and Family Development only.

Family Support Services: Parent-Teen Mediation Hollyburn Family Services — #210-255 W 1st St NVan V7M 3G8 Contact: Chris Burt, Family Services Coordinator ph: 604.987.8211 email: [email protected] www.hollyburn.ca Confidential referral line: 604.987.1411 Family Support Services are provided to meet family needs, including parent education and skill development, parent and teen mediation, family violence counselling, self-help and peer-led support groups, and assistance in accessing other support services (available to families with children under 19). Parent and Teen Mediation is a specialized counselling service. Mediators assist the family in developing solutions that promote healthy and realistic expectations (curfews, school, independence, respect). Available at no cost to all North Shore residents with teens between 12—18 years. Family Support Services is funded by the Ministry of Children and Family Development (see pp 8-9).

Municipal Youth Outreach Services: Parent-Teen Support North Shore Youth Services ph: 604.990.2244 Youth Outreach Workers are available, in their role as youth advocates, to meet with parents, counsellors, teachers, and social workers to help find strategies and solutions to interpersonal communication problems that are creating barriers to youth success (see pp 4-7).

North Shore Multicultural Society— #207 – 123 E 15th St NVan V7L 2P7 Contact: iris yong, Youth Coordinator email: [email protected] ph: 604.988.2931 fx: 604.988.2960 The Immigrant Family Bridging Program supports both teens and their newcomer parents through problems created by settling in a new community. 18

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19 Neighbourhood-Based Youth PARKGATE COMMUNITY SERVICES SOCIETY (East and West) Services 3625 Banff Court, NVan, BCV7H 2Z8 CAPILANO COMMUNITY SERVICES Ph: 604.983.6350 Fx: 604.983.6357 SOCIETY (Upper/Lower Cap and City) Executive Director: Arleta Beckett Delbrook recCentre, North Building Ph: 604.983.6375 600 West Queens Road Email: [email protected] North Vancouver, BC V7N 2L3 Community Programmer: Kristina Shubert Ph: 604.988.7115 Fx 604.988.7105 Ph:604.983.6362 [email protected] Executive Director: Renee Strong Youth Services Supervisor: Marc Keith E-mail:[email protected] Ph: 604.983.6379 Cell: 604.783.8053 Youth Outreach Workers [email protected] Christine Vandervelden cell: 604.418.3525 Youth Outreach Workers Email: [email protected] Jennifer Dibnah Cell: 604.783.5754 Dan Monument cell: 604.417.5474 Office: 604.903.3666 ext. 276 Email: [email protected] [email protected] Pejman Pirgheibi cell: 604.417.7095 Brian Aasebo Email: [email protected] Cell: 778.885.9583 Griffin Youth Centre/Zone Youth Lounge Office: 604.983.6673 William Griffin RecCentre [email protected] 851 West Queens Road, NV BC V7N 4E3 Youth Centre Staff: Youth Centre Coordinator Geoff Campbell Ph:604.983.6538 Jenny Kwong [email protected] NORTH SHORE NEIGHBOURHOOD HOUSE Office: 604.983.6358 nd 225 East 2 St NV, BC V7L 1C4 (City & Lynn Cell: 778.882.2566 Valley) Ph: 604.987.8138 Fx: 604.987.2107 Executive Director: Don Rutherford Parkgate Youth Centre Youth Program Manager: Dave Huber 3625 Banff Court Cell: 604.290.2776 North Vancouver, B.C V7H 2Z8 [email protected] Ph: 604.983.6358 Youth Outreach Workers Seymour Youth Centre Ryan McLeod (CNV): Cell: 604.258.8355 2425 Mount Seymour Parkway [email protected] North Vancouver, B.C. V7H 2Y9 Julia Wood (CNV): Cell: 604.258.8765 Ph: 604.983.6673 [email protected] Seycove Youth Centre TBA 1204 Caledonia Avenue, Josh Cheng Cell: 604.258.8539 North Vancouver, BC V7G 2A6 [email protected] Ph: 604.983.3666 ext. 276 Lisa Devine (LV): Cell: 604.258.8775 G.L.O.W. (Gay Lesbian or Whatever) [email protected] Coordinator: Jennifer Dibnah Preteen D & A Outreach Worker Cell: 604.783.5754 Roya Kashani Cell: 604.258.8750 Office: 604.903.3666 ext. 276 [email protected] [email protected] Pregnant and Parenting Teen Worker Georgina Farah Cell: 604.258.8325 BOYS & GIRLS INTER-RIVER [email protected] Teen Club Friday Nights Cultural Buddies Coordinator (out-trip & drop-in: 6:30 pm – 9:00 pm) Dhaneva Panday Ph: 604.987.8138 Program Coordinator, NorVan Club [email protected] Joe Yakanna Youth Centres Coordinator: Ph: 604.986.3449 Fx: 604.904.5743 Debbie Shaw (CNV): Cell: 604.868.7065 [email protected] NORTH SHORE YOUTH SAFE HOUSE Lonsdale Youth. Centre. Ph: 1.877.78.YOUTH (96884) rd (Harry Jerome 123 E. 23 ) 5 emergency beds – operated by Frankie Nugent Ph: 604.983.6430 Hollyburn Family Services Society John Braithwaite Youth Centre Youth Services Manager: Paul Butler st (145 West 1 ) Cell: 604.790.6012 Youth Ctr. Ph: 604.982.8318 [email protected] NSNH Pre-teen Clubhouse Safe House Manager: Janet Westcott nd (225 East 2 ) Email:[email protected] Jana Manley20 Ph: 604.987.8138

NORTH VANCOUVER RECREATION COMMISSION Call 604.987.PLAY Youth Outreach Worker Community Coordinators: Peter Chisholm Arleta Beckett (Seymour East) Ph: 604-925-7233 Ph: 604.983.6370 Fx: 604.983.6357 Cell: 604-219-0717 Trish Holme (Seymour West) [email protected] Acting for Tom Walker Youth Outreach Worker Ph: 604.983.6510 Jan Riddell Ron Holbrook (KM—Lynn Valley) Ph: 604-925-7233 Ph: 604.983.6569 Fx: 604.983.6571 Cell: 604-219-5880 Jaimie Brown Youth Programmer (LV) [email protected] Ph: 604.987.5820 Youth Outreach Worker Joyce Parkin (Capilano) Brenda Vandal Ph: 604.983.6546 Fx: 604.988.6213 Ph: 604-925.7233 Sue MacDonald (HJ Youth Centre –City) Cell:604.785.3955 Ph: 604.983.6420 Fx: 604.983.6547 Nancy McMillan (HJ—City ) SQUAMISH NATION Ph: 604.983.6415 Fx: 604.983.6409 Youth Centre Richard Gauntlett (JBCC—City ) 100 Capilano Rd NVan V7T 3P6 Ph: 604.982.8310 Fx: 604.982.8323 Youth Development Coordinator Natalie Baker WEST VANCOUVER Ph: 604.980.3981 AMBLESIDE YOUTH CENTRE [email protected] 1018 Marine Drive WVan Youth Outreach Coordinator BOWEN ISLAND Ira Applebaum YOUTH SERVICES Ph: 604-925-7233 PO Box 279, RR #1, Bowen Island BC [email protected] V0N 1G0 Youth Programs and Engagement Youth Outreach Worker Coordinator TBA Melanie Clark Ph: 604.925.7222 Cell: 604.788.9536 NORTH VANCOUVER YOUTH OUTREACH LINE PH: 604.990.2244

CITY OF NORTH VANCOUVER AND DISTRICT OF NORTH VANCOUVER NEIGHBOURHOOD-BASED YOUTH SERVICES 2009

Handsworth, Delbrook, Capilano, Norgate and City of North Vancouver Capilano Community Services

Lynn Valley North Shore Neighbourhood House

Inter-RiverInter River NorVan NBoysorvan and Boys Girls and Club Girls Club

21 City of North Vancouver West & East Seymour Parkgate North Shore Neighbourhood House Community Services Society

24-Hour and Referral Phone Lines D-Talks: 604.658.1221 North Shore 24 hour service to Youth Services help youth find a Phone Line 604.990.2244 Detox (alcohol and for a recorded drugs) placement. listing of municipal and local youth programs. Suicide Support Line Message directs caller 1.800.SUICIDE through touch-tone to the 1.800.784.2433 actual service in their area or one that meets their needs. See pages 4-7 Ministry of Children and Family VCH & MCFD Development Child and Youth Mental After-Hours Health and Addictions 604.310.1234 Referral Line 604.904.4336 See pages 11-13 Women’s 24-hour Support Line 604.987.3374 Integrated Family and Youth A Program of Intake Line 604.987.1411 North Shore (Hollyburn Family Services, Crisis Services Family Services of the North Society Shore, Westcoast Family www.nscss.net Resources and Elizabeth Fry) See pages 9-10

YOUTH SAFE HOUSE Phone 24/7

1.877.78.Youth 1.877.789.6884 See Page 9 22

NOTES