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PRIMERGY Hardware Installation Fact Sheet

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PRIMERGY Hardware Installation Fact Sheet Fact Sheet PRIMERGY® Hardware Installation Fact Sheet PRIMERGY® Hardware Installation With optional operating system installation on select models To succeed in today’s highly demanding The Benefits business environments, you depend upon your ■ Timely delivery of service IT resources as never before. At Fujitsu, we ■ Installation planning based on the Fujitsu understand the technological challenges you Systems Assurance Process face every day; after all, we’ve been providing ■ Installation by an Fujitsu Field Engineer enterprise solutions for over thirty years. providing on site expertise ■ As the industry has matured, so have we Verification of configuration and and as a result we’ve already managed the functionality of hardware learning curve most new companies are ■ Shorten time to ROI currently facing. You can benefit from our experience in blending multiple technologies: Operating system eligibility Overview ■ mobile platforms, desktop solutions, and Microsoft® Windows Server® 2003 ■ Outstanding customer support and enterprise-level systems. ■ Microsoft® Windows Server® 2008 technical service plans ■ Red Hat Enterprise Server 5 ■ Quick solutions to minimize downtime Our Enterprise Service and Support group ■ Top-notch System Engineers, provides fast, accurate problem identification PRIMERGY installation service description knowledgeable in a variety of technologies and resolution, allowing you to get back The Fujitsu installation service will include ■ Variety of service plans online as quickly as possible. the following: ■ Comprehensive post-warranty plans ■ A Fujitsu Field Engineer will complete our PRIMERGY server hardware installation time-tested System Assurance process. ■ Available on all models This process is designed to allow a complete installation to customer PRIMERGY server eligibility for operating and Fujitsu specifications. system installation ■ Unpack server ■ PRIMERGY Tower PRIMERGY Rack Visually inspect all product components Servers Servers ■ Install all hardware components purchased from Fujitsu TX120 S1 RX100 S5 ■ Connect peripherals (monitor, mouse, and keyboard to server and iRMC where TX150 S6 RX200 S4 applicable) and to the rack server if required TX200 S4 RX300 S4 ■ Update all firmware to the latest supported level TX300 S4 RX330 S1 ■ Run hardware diagnostics Page 1 of 3 http://solutions.us.fujitsu.com Fact Sheet PRIMERGY® Hardware Installation ■ Verify configuration and functionality of hardware ■ Be responsible for all data backup and restore operations ■ Install one Ethernet interface to server ■ All OS media and License keys must be provided at the time of the ■ Configure Integrated Remote Management Controller (iRMC) installation to the Technical Specialist* ■ Consolidate all packing material for removal by customer PRIMERGY Installation Restrictions ■ Provide customer with orientation on the PRIMERGY Product The following activities are excluded from this service. There may be including firmware update processes additional limitations not documented below: ■ Provide customer information on Fujitsu Service ■ Service deployment on hardware and/or software not supported in ■ Provide customer with Systems Assurance Completion Package the PRIMERGY Support Matrix ■ Install operating system* ■ Resolution of hardware-related problems on products not covered ■ Install ServerView agents and ServerViewRAID tool* by a Fujitsu support contract ■ Planning and implementation of a solution outside the Customer pre-installation responsibilities purchased product The customer is responsible to: ■ Reconfiguration of a factory-racked and configured solution ■ Complete Systems Assurance Process prior to Installation Service ■ Reconfiguration of the customer’s existing IT infrastructure ■ Ensure that all implementation prerequisites have been provided ■ Any services not clearly specified in this document. Installation of (for example IP addresses) software products as part of basic hardware installation, except as ■ Uncrate and deliver product to service location specifically agreed upon during a Systems Assurance process. ■ Provide site access for Fujitsu Field Engineer ■ Assign a designated person to resolve any questions or issues * Applicable to Operating System option discovered during the Installation Service Note: Complex Planning or Implementation Services are available through the purchase of Fujitsu Professional Services offerings. Page 2 of 3 http://solutions.us.fujitsu.com Fact Sheet PRIMERGY® Hardware Installation About Fujitsu America Fujitsu America, Inc., is a leading ICT solutions provider for organizations in the U.S., Canada and the Caribbean. Fujitsu enables clients to meet their business objectives through integrated offerings and solutions, including consulting, systems integration, managed services, outsourcing and cloud services for infrastructure, platforms and applications; data center and field services; and server, storage, software and mobile/tablet technologies. For more information, please visit: http://solutions.us.fujitsu.com/ and http://twitter.com/fujitsuamerica Fujitsu platform solutions More information Copyright In addition to Fujitsu PRIMERGY servers, For more information, please visit: Fujitsu, and the Fujitsu logo are trademarks Fujitsu provides a range of platform http://solutions.us.fujitsu.com/ or registered trademarks of Fujitsu Limited solutions. They combine reliable Fujitsu in the United States and other countries. products with the best in services, know-how For Information on our Intel based PRIMERGY is a trademark or registered and worldwide partnerships. PRIMERGY Servers: trademark of Fujitsu Technology Solutions http://solutions.us.fujitsu.com/www/content/ in the United States and other countries. Dynamic Infrastructures products/servers/ primergy/index.php Microsoft and Windows Server are As a global IT infrastructure provider, Fujitsu trademarks or registered trademarks of For Information on our offers a complete range of servers designed Microsoft Corporation in the United States Enterprise Storage: to fill any role in today’s business. Whether and/or other countries. All other trademarks http://solutions.us.fujitsu.com/www/content/ your business requires affordable entry-level mentioned herein are the property of their products/storage/ETERNUS/index.php servers, compact and scalable blade systems, respective owners. Program specifications or advanced multiprocessor servers capable For Information on our are subject to change without notice. of handling the most demanding data center SPARC® Enterprise Servers: Copyright ©2012 Fujitsu America, Inc. applications, the PRIMERGY® line delivers http://solutions.us.fujitsu.com/www/products All rights reserved. Intel®Architecture servers with the rock-solid _sparc.shtml?products/ servers/sparc/index FPC58-2034-02 10/12 reliability and industry-leading performance FCI_12.0865 you need. For Information on the new PRIMEQUEST® Servers: PRIMERGY Servers http://solutions.us.fujitsu.com/www/content/ Disclaimer www.fujitsu.com/global/services/computing/ products/servers/ primequest/ Technical data are subject to modification ■ PRIMERGY: Industrial standard server and delivery subject to availability. Any ■ SPARC Enterprise: UNIX server liability that the data and illustrations are Fujitsu green policy innovation ■ PRIMEQUEST: Mission-critical IA server complete, actual or correct is excluded. Fujitsu Green Policy Innovation is our Designations may be trademarks and/or ■ ETERNUS: Storage system worldwide project for reducing burdens on copyrights of the respective manufacturer, Software the environment. Using our global know- the use of which by third parties for their www.fujitsu.com/software/ how, we aim to resolve issues of own purposes may infringe the rights of ■ Interstage: environmental energy efficiency through IT. such owner. Application infrastructure software Please find further information at: ■ Systemwalker: www.fujitsu.com/global/about/environment/ System management software Contact FUJITSU AMERICA, INC. Address: 1250 East Arques Avenue Sunnyvale, CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 Website: http://solutions.us.fujitsu.com Contact Form: http://solutions.us.fujitsu.com/contact Have a question? Email us at: [email protected] Page 3 of 3 http://solutions.us.fujitsu.com.
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