INFORMATION DISORDER : Toward an interdisciplinary framework for research and policy making Council of Europe report Claire Wardle, PhD DGI(2017)09 Hossein Derakhshan Information Disorder Toward an interdisciplinary framework for research and policymaking By Claire Wardle, PhD and Hossein Derakhshan With research support from Anne Burns and Nic Dias September 27, 2017 The opinions expressed in this work are the responsibility of the authors and do not necessarily reflect the official policy of the Council of Europe. All rights reserved. No part of this publication may be translated, reproduced or transmitted in any form or by any means without the prior permission in writing from the Directorate of Communications (F-67075 Strasbourg Cedex or
[email protected]). Photos © Council of Europe Published by the Council of Europe F-67075 Strasbourg Cedex www.coe.int © Council of Europe, August 2018, 2nd revised edition Table of content Authors’ Biographies 3 Executive Summary 4 Introduction 10 Part 1: Conceptual Framework 20 The Three Types of Information Disorder 20 The Phases and Elements of Information Disorder 22 The Three Phases of Information Disorder 24 The Three Elements of Information Disorder 25 1) The Agents: Who are they and what motivates them? 30 2) The Messages: What format do they take? 39 3) Interpreters: How do they make sense of the messages? 42 Part 2: Challenges of filter bubbles and echo chambers 49 Part 3: Attempts at solutions 59 Part 4: Future trends 77 Part 5: Conclusions 79 Part 6: Recommendations 82 Appendix: European Fact-checking and Debunking Initiatives 88 References 93 2 Authors’ Biographies Claire Wardle, PhD Claire Wardle is the Executive Director of First Draft, which is dedicated to finding solutions to the challenges associated with trust and truth in the digital age.