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Annual Report

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Annual Report St. Augustine H e alth Cam p us www.staugustinemanor.org July 2010 celebrating purpose, individuality, companionship & well-being Mission Statement President’s Message Continuing the healing ministry of Christ by People across the country felt the economic crunch of 2009 as promoting the quality of businesses closed, homes went into foreclosure, jobs were lost. life and independence of We too, have felt the effects of the fractured economy through major each person entrusted to cuts in funding from the State and increasing costs, however, we our care. have not lost sight of our Mission to serve each individual with dignity, respect, and love. If I had to choose a phrase to describe the past year, it would be “Excellence in Action.” In spite of the uncertainty of the future, we Vision have not wavered in our ability to provide quality care and services. To promote the sacredness of life in This is evidenced by the exceptional annual surveys across the a community that Patrick Gareau Health Ministries. Through the strategic leadership of the celebrates purpose, President and CEO Administration and the Board, we continue to grow, adding new individuality, services, providing a companionship and renewed sense of purpose and building upon a proud well-being. history of serving the greater community with this Healing Ministry. Our staff has been extremely mindful of our resources, and have responded with initiative and flexibility. Together our Board, staff, volunteers, residents and friends show excellence in action by the way they care ANNUAL for the most vulnerable, for the compassion they show, for going the extra mile and fighting the fight for those REPORT who are often forgotten or who cannot speak for themselves. St. Augustine At Home In February, St. Augustine began accepting patients for our new Home Health Care Agency under the direction of Diane Hovan. This expansion offers individuals, 21 and over, the same excellence in care and individualized attention that St. Augustine E D | L I E R F E is known for, in the comfort of their home. T - A N F E F C I - R St. Augustine Home Health Care provides Medicare services, T M S I I under a physician’s order, such as skilled nursing care, physical, N R G H St. Augustine occupational and speech therapy, home health aides and medical C | | Health Ministries C E social workers. St. Augustine Care at Home provides non- O V M S I P R E H E N medical services for personal care and private duty to those who want to remain in their home. Color production By offering a comprehensive selection of services ranging from donated by Home Health Care through end of life care — all within the Academy Graphic same system — patients receive an enhanced continuity of Communication Inc. services through the personal knowledge and relationships between you, your family and your health care team. Setting a Higher Standard A fundamental measure of our society and our faith is how we care for and stand with the poor and vulnerable. Poor does not only refer to financial, but for many it may be poor in health, faith, hope or in spirit. As a faith-based organization, we at St. Augustine know that we must follow a higher standard — treating each individual with love and compassion — doing the right thing because it’s the right thing to do — beyond regulations, beyond the bottom line, beyond receiving recognition. When we serve as God calls us to serve all else falls into place. We are blessed with a dedicated team of staff, volunteers and donors who in addition to offering the highest quality of care, are sensitive to the material, psychological and spiritual needs of others and are willing to make sacrifices to help meet those needs. In addition to taking an active role as advocates for the chronically ill and elderly, they are committed to innovative approaches which bring life and hope to others and they humbly and quietly give their time, talent and treasure — all working together to make everyday miracles happen. St. Augustine Health Campus Board of Directors 2009-2010 Leadership: Administrative Staff Chairperson: William Florio President, CEO & Administrator: Patrick Gareau Carmen Naso James W. Ginley Chief Financial Officer: Frank Huba Vice Chairperson Edward G. Hack Senior Director of Retirement Living: Anita Gerrasch Martha Cooney J. Thomas Hannon Human Resource Director: Beth Mullen Secretary Marianne Kinkopf Director of Nursing: Colleen Wilson Nancy Bouhall Thomas Lynch Director of Marketing, Development Treasurer Margaret Mazza and Public Relations: Dana Carns Thomas Lynch Ellen McCarthy Karen McCarthy Ex-Officio: William McGinty Tom Mullen David Mortenson The nursing care to our beloved friend, Mary Jean Patrick Gareau Carmen Naso Margaret Lynch Thomas Pillari Donahue, was exemplary; full of competence and Honorable Thomas Pokorny compassion. The staff is a credit and striking asset to the Members: Vincent Polomsky St. Augustine Health Campus family. They displayed William Beargie Carol Rini dedicated, competent, skillful nursing care each day in the Nancy Bouhall George J. Samson work they do and their verbal communication. We enjoyed Martha Cooney Joseph Sciarrillo their sense of humor, wise insights into the dying process Patricia Costello Linda Sheehan Joseph Dailey Charles Slone and responsiveness to our concerns. Warmest regards and God’s abundant blessings to you. Theresa Dawson Patricia Snowbrick Thomas DeFranco Nancy J. Sweeney Mary Doyle Catherine Corrigan Tompkins —Susan Chambers 2 Colleen Wilson, Director of Nursing, Celebrating the perfect survey! is always ready to share a cup of fresh coffee. Recognized for Excellence The Health Ministries staff goes above and beyond meeting covering a shift or simply government standards. They work extremely hard every day to grabbing a vacuum to fulfill our mission, to do everyday tasks with the same love and clean a floor. Colleen also compassion they would provide for their own family. It is their has an open door policy loving care that truly makes a difference in the lives of those for employees and they serve. residents alike, often dispensing advice or This hard work and dedication of our staff was recognized by lending a sympathetic ear the Ohio Department of Health during their annual unannounced over a cup of coffee. inspections at the Towers, the Manor and at Holy Family Home The Resident Camping & Hospice. Each received a “perfect” survey. Trips at St. Augustine received The Excellence “Less than 10% of all surveys result in a perfect score,” states in Service (Best Practice) Award given for displaying Patrick Gareau, President/CEO and Administrator. “I am proud outstanding initiative, motivation and leadership in quality of the entire staff for this accomplishment.” At the Manor, this skilled nursing services. inspection measures over 372 regulatory standards in health and fire safety. Tangy Thompson, a nursing assistant says, “When “Providing daily quality care and housing for residents, many you work hard all year and the State comes through and with varying levels of disabilities, is a challenge,” said AOPHA’s recognizes that hard work, it is an overwhelming good feeling Phil Braisted. “Providing for an out-of-the-ordinary experience that makes everything you do worth it.” with a camping trip requiring massive planning and detail in meeting the special needs of all participating residents is truly a Throughout the Health Ministries, our goal is not to just meet testament to the dedicated, mission-driven staff and supporters the standards set by the State. Our goal is to live our Mission in of St. Augustine Health Campus.” all that we do — to provide Quality Care — to Celebrate Life — to be an example of Christ’s love to one another by the way Patrick Gareau, President/CEO serves on the AOPHA Board of we treat one another. Directors, chairing the Membership Recruitment and Retention Committee and serving on the Public Policy Committee which Colleen Wilson, Director of Nursing, was honored by AOPHA, sets legislative and regulatory priorities. the advocate of not-for-profit services for older Ohioans, with the Excellence in Leadership/Direct Care Award. “Due to decreasing public and private funding, it is critical that we create new pathways in providing necessary health care and Colleen leads more than 250 employees in one of the largest housing for those most in need,” Patrick said. “In spite of many departments in one of the largest nonprofit nursing facilities in challenges facing not-for-profit providers of senior services, the state that consistently produces resident and survey there are tremendous opportunities for us to innovatively meet outcomes beyond expectation. She is renowned within St. the needs of one of our most vulnerable populations.” Augustine for her willingness to tackle any project, whether 3 While you were out ... St. Augustine Style! Great things are accomplished when it doesn’t matter who gets walls, scrubbed baseboards, hung pictures and rearranged the credit. At St. Augustine, just as in any family, when there is a furniture so that the new private rooms were ready in no time. job to be done everyone pitches in! Many staff would come in on their day off to help. When the need for private rooms became evident for our rehab/ There were no meetings or assignments on what to do and who short-term residents, a little updating was needed on the does what. The need for help was made know and people showed transitional care unit. Since the maintenance staff was working up. It was fun. All staff members enjoyed a sense of pride and on some major renovations at the time, staff from all accomplishment working together to improve our home. departments stepped up to help. They emptied rooms, painted Style Meet Angie: When St.
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