How to move home

Telephone 01992 453 700 E-mail [email protected] If you would like to change your home and live elsewhere there are generally two ways you can do it. You could:

G Transfer to another G Exchange B3Living property your home with another tenant, here or elsewhere.

2 How to move home

Telephone 01992 453 700 E-mail [email protected]

Transfer If you want to transfer to another B3Living property, you will need Mutual exchange be on a housing register. Housing Association or Council If you live in , tenants can apply to swap , or homes, but you must have you can only apply permission from your landlord through Broxbourne Council before a move is arranged. If online at www.homeoptions.org/ you are in temporary onlineform. accommodation, with an If you live in Hatfield Assured Shorthold Tenancy, you you can apply at will not be able to exchange. www.welhat-cht.org.uk or How can I find someone to collect a form from the Welwyn swap with? Garden City or Hatfield Housing Office. The easiest way to find people looking to swap properties, in Computers are available in any area of the country, is libraries in Broxbourne and by checking on . If you are still www.homeswapper.co.uk. having difficulty, please contact Broxbourne Council Or you can contact the Lettings Housing Options Team on team on 01992 453 700 for a 01992 785 555, email mutual exchange application housingoptions@broxbourne. form. gov.uk OR Welwyn Hatfield Community Housing Trust on 01707 357 088, email: hatfield.housing@ welhat-cht.org.uk

3 How to move home

Telephone 01992 453 700 E-mail [email protected]

What do I do when I find the person you want to swap someone to swap with? with must accept the property in its current condition. This means When you have found someone that when they move into the to swap with, you must make property they will be responsible sure that you have seen each for any alterations that have other’s properties and be sure been carried out. you are making the right move. Then you and the person you If we agree to the exchange, we want to swap with need to will write to you and the person complete the relevant forms and you are swapping with to agree return them to us. The forms are an exchange date. You will all in our application booklet, which need to visit our office to sign all you can get from our offices or the relevant paperwork. online at www.b3living.org.uk If we do not agree to the We will make an appointment exchange, we will write to you with you, to inspect the property and the person you wish to swap and record any alterations you with to explain why we have have made or repairs that are refused it. needed. We will make a decision within 42 If the person you wish to swap days of receiving the fully with is a tenant with another completed application form landlord, it is likely that their landlord will want to arrange an inspection of their property. If the exchange goes ahead,

4 How to move home

Telephone 01992 453 700 E-mail [email protected]

What are the reasons for a G we believe that money has refusal? exchanged hands between you and the person you want We may refuse permission to to swap with, or if any force, swap your home if: bullying or intimidation has G you have been served a taken place to allow the Notice Seeking Possession on exchange to happen; or your tenancy; G you or the person you wish to G there is a Possession Order swap with has rent arrears. (including one that has been Permission may be given to suspended for example on exchange, subject to these condition that you make rent being cleared by the payments) in place; exchange date. G we think the property is too You are not legally allowed to big for the incoming exchange properties until each household; landlord has given you written permission to do so. You could G we think the property is too become homeless if you go small for the incoming ahead with an unauthorised household; swap. G the property has been adapted for a particular need which is not needed by the incoming household. For example, if it has a level access shower;

5 You can also download this leaflet via our website at: www.b3living.org.uk/publications

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       English            If you need help to understand the information in this document, please phone 01992 453 700.

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Arabic     ͘ϬϭϵϵϮϰϱϯϳϬϬ ͗Ϣϗέϒ ΗΎϬϟΎΑϝΎμΗϻ΍  ϰΟήϳΔϘϴΛϮϟ΍ϩάϫϲϓΓΩέ΍Ϯϟ΍ΕΎϣϮϠόϤϟ΍ ϢϬϔϟ ΓΪϋΎδϤϟ΍ ϰ ϟ΍ ΔΟΎΤΑϢΘϨϛ΍Ϋ΍                                     E-mail Published in November 2013 Scania House, 17 Amwell Street,  by: B3Living Hoddesdon EN11 8TS enquiry b3living.org.uk  @ Website Telephone  01992 453 700 www.b3living.org.uk