HALIFAX CHAMBER OF COMMERCE | FEBRUARY 2019 | VOLUME 28 ISSUE 02

SPECIAL EDITION OUTLOOK 2019

NOW OR NEVER NOW OR NEVER, 5 YEARS LATER Province making progress on 10 of 19 Ivany goals

‘ENDLESS VALUE’ HALIFAX’S INNOVATION DISTRICT ADD YOUR VOICE Co-ops provide ideal opportunity Driving forces behind the city’s Chamber launches for employers Pg 19 global expansion Pg 21 advocacy email tool Pg 25 A DIFFERENT KIND OF UNIVERSITY

Leaders come in many forms. Since 1974, Atlantic School of Theology has been developing post-graduate students for ministry, as well as shaping leaders to meet the theological and ethical challenges of today’s world.

We invite you to discover the Atlantic School of Theology. astheology.ns.ca Volume 28 • Issue 02 We need to meet learners where they are, help reduce 15 Business Voice is published 11 times a year for members of the Halifax Chamber of Commerce and Metro Halifax’s barriers, and provide clear pathways to employment.” business community. Views expressed in Business Voice are those of the contributors and individual members, — Don Bureaux, President, NSCC and are not necessarily endorsed by, or are a policy of, the Halifax Chamber of Commerce. No part of this publication may be reproduced without written consent of the publisher. While every effort has been made to ensure accuracy, the publisher cannot be held COVER STORY: responsible for any errors or omissions that may occur. Please address editorial enquiries and changes to information to: Halifax Chamber of Commerce NOW OR NEVER, 100-32 Akerley Boulevard, Dartmouth, B3B 1N1 Tel: 902-468-7111 5 YEARS LATER Fax: 902-468-7333 [email protected] www.halifaxchamber.com Board of Directors Cynthia Dorrington, Vale & Associates, Chair Margaret Chapman, Corporate Research Associates, Vice Chair Mark Fraser, T4G, Past Chair Directors Lori Barton, Beaumont Advisors Limited Robert Dean, MNP LLP Mark Sidebottom, Nova Scotia Power Inc. Gavin MacDonald, Cox & Palmer Paul Bent, Consultant Saeed El-Darahali, Simply Cast Faten Alshazly, WeUsThem Stefanie MacDonald, Halifax Paper Hearts Captain David Mazur, Maritime Forces Atlantic Richard Butts, Clayton Developments Limited Michele Peveril, Nova Scotia Department of Business Brad Proctor, McInnes Cooper Chamber Staff Patrick Sullivan, President and CEO Nancy M. Conrad, Senior Vice President, Policy Colin J. Bustard, Director of Finance and Administration Becky Davison, Director of Marketing Business Voice is published by 14 The Chronicle Herald Custom Publishing Department Publisher: Sarah Dennis Vice President, Partner Solutions (NS): Jeff Nearing Manager, Custom Publishing: Lindsey Bunin Editor: Lindsey Bunin • [email protected] Layout & Design: Peter Ross Contributing Writers: Jon Tattrie, Heather Laura Clarke, John Rogers, Cynthia McMurray, Ann Divine, Kathleen MacEachern, Nancy Conrad, Cynthia Dorrington TABLE OF Customer Relations Specialist: Jennifer MacLean Sales Executives: Wanda H. Priddle, Karen Publicover 902-426-2811 ext. 1163 • [email protected] 18 Cover Illustration: Mike Deadder CONTENTS: Copyright 2019 by The Chronicle Herald. All rights reserved. Reproduction of any article, photograph or artwork without expressed written permission from the publisher is strictly prohibited. 04 Events 2717 Joseph Howe Drive Halifax, Nova Scotia B3J 2T2 05 President’s message Tel: 902-426-2811 TheChronicleHerald.ca 06 New & noted Nick Pearse, Disclaimer Business Voice magazine makes no warranties of any kind, written or implied, regarding the contents of this magazine 10 Members and expressly disclaims any warranty regarding the 21 Halifax Partnership accuracy or reliability of information contained herein. in the news The views contained in this magazine are those of the writers and advertisers; they do not necessarily reflect 22 Profile: the views of Business Voice magazine and its publisher 14 Now or Never, Black Business Initiative The Chronicle Herald. 5 years later Publications Mail Agreement No. 40032112 Province making progress 24 Trends Return undeliverable Canadian addresses to with 10 of 19 Ivany goals Halifax Chamber of Commerce. 25 Working for you 18 Co-ops provide SPECIAL FEATURES: ‘endless value’ for employers 27 Meetings and Work-integrated learning conventions benefits everyone involved, but it takes effort 28 Real estate

BUSINESS VOICE 3 EVENTS

For a full and up-to-date list of our Chamber events, please visit CHAMBER EVENTS www.halifaxchamber.com/events

ANNUAL STATE OF THE NS CO-OP SUMMIT JANUARY SPONSORS PROVINCE WITH PREMIER DATE: March 8 TIME: 8:30 am – 3:30 pm STEPHEN MCNEIL LOCATION: Halifax Marriott Harbourfront Hotel PRESENTED BY: NATIONAL DATE: February 6 BUSINESS AFTER HOURS TIME: 11 am – 1:30 pm HOSTED BY: DoubleTree by Hilton LOCATION: Halifax Convention Centre DATE: March 27 TIME: 4:30 – 6:30 pm BUSINESS AFTER HOURS LOCATION: 101 Wyse Rd., Dartmouth HOSTED BY: Big Erics LUNCHEON DATE: February 12 TIME: 4:30 – 6:30 pm Glenn Cooke, CEO of Cooke LOCATION: 171 John Savage Ave., Dartmouth Aquaculture Inc. DATE: March 28 CHAMBER 101 TIME: 11:30 am – 1:30 pm LOCATION: Halifax Marriott Harbourfront Hotel DATE: February 21 TIME: 12 – 1:15 pm SAVE THE DATE LOCATION: Halifax Chamber office, 32 Akerley Blvd., Dartmouth AGM: April 18 Spring Dinner: May 2 Wonder Women Conference: June 7

902-423-6440

4 FEBRUARY 2019 PRESIDENT’S MESSAGE Celebrating progress The Now or Never Report is celebrating its fifth anniversary this month — how are we doing? @prezhfxchamber

While Ray Ivany and his colleagues challenged our province, which we accepted and acted on, the journey is just beginning. The progress we’ve seen in the last five years is tremendous, but it can never really slow down.”

exceptional value and richness diversity be part of this work. You can see more on would bring to our province. Taking a the report’s status in our main feature on similar approach to encouraging our page 14. PATRICK SULLIVAN members to hire, train and seek out While Ray Ivany and his colleagues PRESIDENT & CEO opportunities to retain talent in this prov- challenged our province, which we ince has delivered good results. accepted and acted on, the journey is just he Outlook issue of Business Voice is The Chamber was an advocate for a beginning. The progress we’ve seen in Tan opportunity to celebrate how far dedicated approach to championing red the last five years is tremendous, but it we’ve come as a region, and to explore tape reduction and the establishment can never really slow down. The col- where we’re heading next. With the Now of the Office of Regulatory Affairs and laboration and investment in start-ups, or Never Report’s 5-year anniversary this Service Effectiveness. We are pleased to innovation and the oceans sector is just month, we felt it was the perfect time to see the department’s measurable results. beginning to unfold. Our post-secondary delve deeper into the report’s goals and Government was not going to institutions brought their A game to the progress. Led by Ray Ivany with a group achieve the goals on their own, nor force table with unprecedented collaboration, of outstanding Nova Scotians, includ- Nova Scotians to achieve these goals. and with an eye on the future of this ing Irene d’Entremont, John Bragg, Government needs to put the conditions province. Susannah Fuller and Dan Christmas, in place to enable the private sector At the Chamber, we will continue to they delivered a report that doubled as an (including companies, associations, voice the need for our province to remain urgent call to action to all Nova Scotians. and membership groups), to step up and on its course of fiscal sustainability and to The report’s daring goals would catapult succeed. To give government its due, it ensure that every tax dollar provides true Nova Scotia to stand among the prov- has made some progress on the report’s value for each Nova Scotian. To continue inces leading the country in economic goals through programs and services put to hire and invest, our business commu- growth. When I spoke to the commission- in place to support this important work nity needs competitive taxes, smarter ers at the time of release, I heard even if and they should be recognized for this regulations and an open-for-business we get the majority of the way there, we leadership. environment. These improvements, com- will have made significant progress! In the last year, the NS Collective bined with the culture of change we have It was a clarion call to move us out was set up to track the progress of the seen since the report, will ensure our of our comfort zone and do better. At goals in the Now or Never Report. The businesses grow and thrive in the next the Chamber, our Strategic Plan and key Chamber welcomed the opportunity to 5 years and beyond. goals were well aligned with the goals of the report. Attraction and retention of skilled labour, immigration, job creation by the private sector, and red LOOKING FOR A CHANGE OF SPACE? tape reduction were key focus areas for • Video Conferencing the Chamber and remain so in our new • State of the Art Audio- Strategic Plan. Visual and Smart In five years, we have seen sig- Board Technology. nificant improvements in a number of • Free Parking and Free Wi-Fi. areas. Immigration numbers have grown • Hourly and day due in part to strong communications rates available initiatives by this Chamber, Boards of Trade and other Chambers of Commerce Book today. Call: 902.468.6606 ext. 227 or email: [email protected] across this province. We reminded our DASC Dartmouth Adult members about the urgent need for not 59 Dorey Ave., Burnside, N.S. Services Centre www.dasc-ns.ca only increased demographics, but the

BUSINESS VOICE 5 NEWSMAKERS NEW & NOTED We welcome our new Chamber members

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6 FEBRUARY 2019 NEWSMAKERS

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BUSINESS VOICE 7 NEWSMAKERS

OZ SHOES LTD. Mike Merrigan SUNSWIRL LASER & 2813 Agricola Street TANNING STUDIO Michele Giffin Halifax, NS 1887 Granville Street Charlyn Charbonneau 902-455-7325 Halifax, NS 644 Portland Street [email protected] 902-407-2045 Dartmouth, NS www.peakaudio.ns.ca [email protected] 902-405-4090 EVENTS – www.ozshoes.com [email protected] Audio/Visual Equipment/Services SHOPPING & SPECIALTY RETAIL – www.sunswirl.ca Retail (General) PERSONAL CARE & SERVICES – POWERCASES PORTABLE Esthetics POWER SOLUTIONS PEAK AUDIO VIDEO LTD. Powercases is a Canadian technology TOURISM NOVA SCOTIA Peak Audio Video is Nova Scotia’s pre- company that develops portable power miere locally owned and operated home Kelli MacDonald solutions for business and consumers and commercial audio visual, entertain- 8 Water Street through innovative deployment of ment and automation specialist. Our Windsor, NS lithium ion battery technology. staff holds some of the most technical 902-798-6700 Brett Michelsen and professional designations that are [email protected] Halifax, NS available in the industry today. The www.tourismns.ca 647-278-3423 TRAVEL & TOURISM – Tourism experts at Peak have been responsible [email protected] for executing some of the most innova- www.powercases.com TYLER’S LAWN CARE tive home theatre, 2-channel and home INDUSTRIAL & MANUFACTURING – AND SNOW REMOVAL automation setups in the Maritimes. Batteries Tyler’s Lawn Care & Snow Removal provides a range of residential and commercial lawn care, landscaping and snow removal services. We are dedicated to providing our clients with high-quality services and excellent customer service. Tyler Ford 2004 Hammonds Plains Road Hammonds Plains, NS 902-220-7872 [email protected] www.tylerslawncare.ca HOME & GARDEN – Landscaping/Lawn Care

UPSTREET BBQ BREWHOUSE Upstreet BBQ Brewhouse brings authen- tic southern style BBQ together with delicious craft beer brewed in-house. Whether you're grabbing a quick lunch, IMAGINE. sitting in for supper, or grabbing a pint with friends, Upstreet BBQ Brewhouse is the ultimate hangout. Call for take-out and grab bottles, cans or crowlers of deli- cious Upstreet craft beer to go. Mike Scaife 612 Windmill Road Dartmouth, NS 902-407-4344 Halifax Distilling Co. made their business goals a reality, [email protected] with the Chamber in their corner. Learn more about how www.upstreetbbqbrewhouse.ca becoming a member can build your business. halifaxchamber.com RESTAURANTS, FOOD & BEVERAGE – Brewery

8 FEBRUARY 2019 NEWSMAKERS

STUDENT MEMBERS RETIRED MEMBERS Asma Kottapalli – Master of Sharyn Clairmont Business Administration, SMU Halifax, NS Halifax, NS [email protected] 902-403-6622 [email protected] Fred Swain Dartmouth, NS Maria Palacios – Master of [email protected] Business Administration, SMU Halifax, NS 902-818-3869 [email protected] Are you a new member? Tara Ralph – Landscape To submit your 50-word description for Architecture, DAL New & Noted, please contact Mandi Goudey, Hammonds Plains, NS Administrative Assistant at mandi@ 902-449-5340 halifaxchamber.com or 902-468-7111 within [email protected] the first six months of membership.

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BUSINESS VOICE 9 NEWSMAKERS MEMBERS IN THE NEWS How our members are growing Halifax

SOUTHWEST PROPERTIES WINS BIG Gordon Laing, President & CEO of Southwest Properties, was excited to spread the wonderful news of their most recent awards and express congratula- tions to all employees. Their Executive Chairman, Jim Spatz, was named one of Canada’s Most Admired CEOs for 2018, and Southwest Properties was NEW $10 BILL ENTERS CIRCULATION named one of Canada’s Most Admired On Nov. 19, the Bank of Canada issued note is “social justice and human rights.” Corporate Cultures for 2018. Both awards the new $10 bank note featuring a The new vertical $10 will be rolled out were for the mid-market size category. portrait of Halifax businesswoman and gradually and circulate alongside other The award will be presented in Toronto at civil rights icon Viola Desmond — as well $10 bills in circulation. To learn more, Waterstone’s Human Capital Corporate as an image representing a map of the visit www.bankofcanada.ca/banknotes/ Culture Summit in 2019. The team is very north end of Halifax, where she lived and vertical10. excited about these accomplishments. had her business. The theme of the bank

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10 FEBRUARY 2019 NEWSMAKERS

ULRIKE BAHR-GEDALIA WINS WXN AWARD Digital Nova Scotia’s President & CEO, Ulrike Bahr-Gedalia, has been named one of Women’s Executive Network’s OCEANSTONE WINS AT (WXN) Canada’s Most Powerful Women: TOURISM SUMMIT Top 100, and was inducted into the WXN The team at Oceanstone Seaside Hall of Fame. The list of Top 100 winners Resort was thrilled to receive the was announced in November, paying Tourism Business of the Year Award at the tribute to the outstanding women across Crystal Tourism Awards. Susan Wilson Canada who have advocated for diver- and Lizzie Moore were delighted to sity in the workforce, and who serve as receive the award from Minister McLellan an inspiration for the next generation of at the 41st annual TIANS Tourism leaders. Congratulations, Ulrike! Summit. They would like to thank all of their employees, suppliers and commu- HUNGRY TO HELP! nity supporters who made this happen. Nutri-Lawn would like to thank all of their customers who generously TWIST BUYS BITS supported Feed Nova Scotia and Food Twist by Trampoline, a subsidiary Depot Alimentaire as part of their Fall of Trampoline Branding, has purchased Aeration promotion at their Halifax and Halifax marketing and website develop- Moncton Nutri-Lawn locations. Nutri- ment company, Bits Creative Agency. The Lawn was able to proudly donate a total new agency — co-branded Twist & Bits — of $550 to local charities. In Nova Scotia, is now one of the region’s largest direct-to- $350 was donated to Feed Nova Scotia. execution marketing partners. “We have In Moncton, $200 was donated to Food worked with many web development shops Depot Alimentaire. over the years and Bits impressed us right from the start,” says Trampoline CEO DRESS FOR SUCCESS EXECUTES Mark Gascoigne. “It was obvious to us that INAUGURAL FUNDRAISER they were best-in-class in their space, and BARRINGTON STEAKHOUSE we knew we were very good at what we did Dress for Success Halifax is thrilled WELCOMES NEW GENERAL best, so we said ‘Why don’t we team up and to announce the success of their inau- MANAGER & SOMMELIER make one kick-ass team?’” gural fundraising event, Holiday Magic Barrington Steakhouse has welcomed 2018, which took place at the Spatz a new General Manager and Sommelier. Theatre on Dec. 1. More than 400 CBCL ACQUIRES Ilaria Rimessi joins their team with years attendees enjoyed the performances of CONQUEST ENGINEERING of experience in Michelin Star restau- silk painting artist Holly Carr, fiddler CBCL Limited is pleased to announce rants and a vast knowledge in wine. Richard Wood, and many other young the acquisition of Conquest Engineering Ilaria has worked in London, Dubai, artists. “The success of these events Limited — a 30+ person geotechnical New York and Italy — and is now calling makes it possible for us to continue to do and materials testing firm based out of Bedford home! Ilaria says choosing the our work in the community,” says Julie Saint John, NB with offices in Saint John, wine industry for her career has been Wisen, Board President. “Thank you to Fredericton, Moncton and Halifax. This one of the best decisions of her life. She RBC for contributing both volunteers is exciting news and is consistent with is excited to be living and working in and financially to the event.” CBCL’s strategic plan objectives for both Halifax, and can’t wait to meet all of www.dressforsuccess.org/halifax growth and expansion. Barrington Steakhouse’s guests.

BUSINESS VOICE 11 NEWSMAKERS

MONK RENOVATIONS RECOGNIZED BY CANADIAN SALESFORCE.ORG INVESTS IN NOVA SCOTIA’S ICT & DIGITAL SECTORS HOME BUILDERS ASSOCIATION Digital Nova Scotia and the Discovery sector to educators, with the help of MONK Renovations was awarded the Centre announced the launch of a pilot $180,000 USD committed by Salesforce. prestigious recognition of Renovator program to increase exposure of the org. This is the first time Salesforce.org of the Year by the Canadian Home ICT (Information and Communications has invested in a Nova Scotia initiative. Builders Association – Nova Scotia Technology) and digital technologies (CHBA-NS) during the annual Peter Kohler (Kohltech) Peak Awards on Nov. 30. MONK was also awarded Most WhitePointWinter Outstanding Addition and Kitchen ExecutiveMeetingPackage from $219 Renovation in 2018. Owner Dan Monk would like to thank the association for the honour and give recognition to all of their employees, suppliers, subtrades and wonderful clients.

ENGEL & VÖLKERS PARTNERS We draw people out of their shells, too. WITH RAMAR HOMES Engel & Völkers in Halifax recently Memorable, sea-infused gatherings have been driving folks back to White Point since 1928. Today, announced its exclusive partnership the roots of appreciating and frolicking with nature are still here – along with modern day bells and with Ramar Homes, Atlantic Canada’s whistles, and all-inclusive rates to make everything flow with ease. Imagine winter surfing lessons, premier new home builder — extending mussel bakes, bonfire bonding, and dark sky adventures. Picture meeting rooms with sweeping the real estate shop’s global network and ocean or lake views, and the calming crackle of fires. With this our luxury service across HRM. The part- Year of the Lobster, picture your crew out lobster fishing, then sharing fish nership is led by shop license partners tales in Founder’s Lounge after cracking open their catch of the day. Sebastien Latulippe and Donna Harding. You can’t do that in the city! Contact Anne to begin planning a Latulippe, Harding and their team of meeting tailored for your gang of 2 or 200! [email protected] real estate advisors will collaborate with Callanne: 902.423.8887 whitepoint.com Ramar Homes to represent more than 120 listings across its seven subdivisions.

12 FEBRUARY 2019 NEWSMAKERS

LUXURY VIEWS, AEROVISION ENDORSED FOR A LUXURY LIFESTYLE BY LLOYD’S REGISTER Forest Lakes is pleased to have occu- AeroVision Canada Inc. (AVCI) is pancy on their first multi-unit building, pleased to announce it has been endorsed overlooking Forest Lakes Golf Club, the by Lloyd’s Register after having been regions’ first Nicklaus Design course. successfully assessed in accordance with These stunning units start at $339,000 the requirements of Lloyd’s Register and offer all luxuries of modern condo Procedures for Approval of Service living, set in a pristine natural environ- Suppliers. Class accredited inspections ment. There are a handful of units left and surveys using Remote Inspection for sale and rental opportunities are also Techniques (RIT), specifically with available. Inquire today to learn more: Unmanned Aerial Vehicles (UAV’s) or [email protected] “drones,” of the interior and exterior structure of ships and mobile offshore SMU PRESIDENT NAMED units can now be conducted for Bulk CBIE BOARD CHAIR Carrier and Tanker Ships as well as Mobile Offshore Units. AVCI is Canada’s only ISO The Canadian Bureau of International 9001 certified UAV operator, providing Education (CBIE) announced Dr. Robert complex flight operations around the Summerby-Murray’s appointment as world for inspection of high-value assets. Board Chair, effective January 2019, SIXTY NOVA SCOTIANS for a term of two years. CBIE is the QUIT SMOKING national organization focused on the ALWAYS HOME HOMECARE The Lung Association of Nova Scotia internationalization of education and the ANNOUNCES NEW STAFF (LANS) is pleased to announce that 60 expansion of educational partnerships Always Home Homecare is pleased Nova Scotians from across the province between Canada and countries around to announce that Jennifer Ruelland was have been able to kick their cigarette the globe. “I am delighted with the promoted to Client Services Manager. habit for 30 days, after participating opportunity to lead an organization Jennifer joined the company six years in the fourth annual Quit Cold Turkey committed to priorities that so closely ago. As Client Services Manager, she program — a smoking cessation pro- align with those of Saint Mary’s makes the perfect match between clients gram offered by LANS. One hundred University,” says Dr. Summerby- and caregivers. Rosanne Burke also and seventy-seven people from across Murray. “I am proud that our collective came aboard as Business Development the province signed up for the program, work underpins the objectives of Halifax, Manager and Certified Dementia Trainer. which challenges smokers to quit smok- and both the provincial and Canadian She’s responsible for marketing and for ing for 30 days. If successful, participants governments in your unified efforts to training staff in Positive Approach to are rewarded with a free turkey. For more attract young people from around the Care™ techniques, and brings with her a info, visit ns.lung.ca. world to study, live and thrive.” passion for improving dementia care.

BUSINESS VOICE 13 SPECIAL EDITION OUTLOOK 2019

NOW OR NEVER, 5 YEARS LATER Province making progress on 10 of 19 Ivany goals By Jon Tattrie • Illustration By Mike Deadder

14 FEBRUARY 2019 COVER STORY OUTLOOK 2019

In 2014, Ray Ivany told Nova Scotians it was time to act — now or never. Five years later, the results show the province is making progress on 10 of the 19 goals outlined in the report.

he OneNS.ca tracking website says students bring to the workplace that’s TNova Scotia is gaining ground on invaluable,” he says. “That cultural com- more than half of the key areas: petency, those international connections, • Inter-provincial migration those worldly views.” • International migration It also helps that a shortage of qual- • Retention of international students ified workers remains one of the biggest • Youth employment concerns for businesses in Nova Scotia. • Post-secondary education and “When you ask business leaders training what keeps them up at night, it’s will • Research and development they have access to the human capital partnerships they require to allow their businesses to • Venture capital prosper in the economy of tomorrow,” • Tourism expansion Bureaux says. • Fisheries and agriculture exports He thinks the province’s universi- • Province-wide plan ties and colleges can do more to focus on getting more African Nova Scotians But the province is listed as not and Mi’kmaq Nova Scotians into the progressing on nine areas: workforce. • New business startups As a parallel, he points to the Women • Value of exports Unlimited program. It gathered women • Firms participating in export trade interested in jobs like welding and gave • Labour-force participation rate them a 14-week tour of the different • Employment rate for African trades. They could then apply to study Nova Scotians their chosen trade and many ended up • Post-secondary education research working at the Irving Shipyard. and development “We need to meet learners where • Domestic market for agriculture they are, help reduce barriers, and pro- • Municipal stability vide clear pathways to employment,” says • Net debt to GDP Bureaux. “That will increase that labour- force participation in the future.” Don Bureaux is President of the Bureaux says the education sec- Nova Scotia Community College and tor can help drive up the new-business the convener of the One N.S. website. He startup figures, too. He thinks the ques- says it’s important to remember that the tion should switch from focusing on what report was written for Nova Scotians, not field you want to innovate in, to what type the government. of innovator you want to be. “This is something that we have to “What type of entrepreneur do you be committed to for the long term, so want to be? That’s rooted in the belief therefore over the long term we’re going that all of us have an entrepreneurial to see changes.” spirit in us,” he says. He credits programs like EduNova’s He sees students use that approach Study and Stay with keeping more to become social entrepreneurs driving international students in the province community development. He thinks after graduation. The program, and focusing on the self-starting mindset of others, connects the students to suitable an entrepreneur will eventually lead to NOW OR NEVER, 5 YEARS LATER companies while they are studying, more new businesses in Nova Scotia. which can often lead to employment after Bernie Miller, the Deputy Minister of Province making progress on 10 of 19 Ivany goals graduation. Business, says one of the biggest successes “There’s an increased realization of the first five years is also one of the By Jon Tattrie • Illustration By Mike Deadder that there’s a skill set that international hardest to achieve: population growth.

BUSINESS VOICE 15 COVER STORY OUTLOOK 2019

We need to meet learners where they are, help reduce barriers, and provide clear pathways to employment, that will increase that labour- force participation in the future.” — Don Bureaux, President, Nova Scotia Community College

Contributed

For generations, Nova Scotia shrunk new jobs. “The data is lagging. It isn’t for how individual Nova Scotians can with a net outflow of about 2,000 people a capturing the more vibrant high-growth do their part. “Maybe I think it’s my year. Since 2015, it’s steadily increased — startups that are creating lots of opportu- personal responsibility to try every and Miller says Nova Scotians aren’t hav- nity,” he says. micro-brewery in the province,” he ing more babies or cheating death. He adds that the province has had a says with a laugh. “By trying these, I’m “It was a very definitive focus on string of balanced budgets and “is track- employing Nova Scotians. I’m buying immigration and the creation of new ing to” the Ivany target of a debt-to-GDP products made by Nova Scotians.” immigration streams,” Miller says. ratio of 30 per cent. The province’s credit He spent Boxing Day shopping in “There was a focus on reversing youth was recently upgraded to AA-, the best in downtown Dartmouth and Halifax, outmigration.” Atlantic Canada. which strengthens existing businesses He credits programs like Graduate Like Bureaux, Miller wants to and encourages others to open. to Opportunity, Innovate to Opportunity see more African Nova Scotians and The government can help wine pro- and the Connector programs in Halifax Mi’kmaq Nova Scotians getting better ducers by listing them at the NSLC and and Cape Breton. All connect people to jobs. “More targeted approaches, more giving them good shelf space. They can work, and that’s a strong factor in attract- targeted policies. I think employers could give grants to plant new grapes. But they ing and retaining new Nova Scotians. have an impact,” he says. can’t plant the grapes and turn them into And he takes a more positive Many of those jobs could come in the wine. And they can’t make people decide account of exports not increasing in growing Oceans supercluster, informa- to buy locally, rather than internationally. value. tion and communication technology and “It’s not up to government to solve these “In fact, Nova Scotia led the country entrepreneurship. “The biggest change things for us. It’s up to us,” Sullivan says. in export growth,” Miller says. is that the province and participants in “Frankly, if we leave it to government, The numbers don’t reflect that the economy seem to have a new focus on it won’t get done.” because the big offshore oil-and-gas sec- areas of competitive advantage.” He does want the provincial gov- tor has struggled, while there’s been a He says venture capital investment ernment to cut spending down to rates 44 per cent growth in non-energy exports. has risen by 323 per cent in the last five on par with inflation and population That’s things like fisheries, agriculture years. growth. “They’ve been spending faster and manufactured goods like tires. “The government just lowered the than inflation and spending faster than “The province has experienced cost to incorporate, so Nova Scotia has our population has been growing,” he steady GDP growth since the Ivany the lowest incorporation fee in Canada. says. “Long term, we need to think about report with a real GDP growth rate of This, plus incubators like Volta, Cove, how we can reduce those kinds of things 1.5 per cent last year,” he says. “Nova Ignite (Yarmouth) and Momentum to reduce taxes to attract those new busi- Scotia’s trade is diversifying, with about (Sydney), together with focused effort of nesses and ensure people are enthusiastic 11 per cent of our exports now going post-secondary, business, venture capital about staying. And that goes for folks in to China. Tourism growth has been and entrepreneurs will build on the 4,500 every income category, not just higher- record-setting.” jobs created in start ups since the Ivany income earners.” For business start ups, high-growth report.” He also points to IBM, which in 2013 companies (defined as 20 per cent Patrick Sullivan, the CEO and employed 65 people locally and by 2018 employment increase or 20 per cent rev- president of the Halifax Chamber of employed 518. He puts a number on the enue growth) have created about 6,500 Commerce, has a pleasant suggestion venture capital increase: it went from

16 FEBRUARY 2019 COVER STORY OUTLOOK 2019

Nova Scotia’s trade is diversifying, with about 11 per cent of our exports now going to China. Tourism growth has been record- setting.” — Bernie Miller, Deputy Minister of Business, Province of Nova Scotia

Contributed

Contributed $15.9-million in 2013 to $77-million in number of people who may decide that youth retention and immigration.Contributed With a 2017. “We’re seeing many more start they’d rather not work,” he says. “We widespread focus on those key areas, he’s ups — in the Halifax area in particular,” need to replace them.” confident the 10-year anniversary of the he says, adding that 16 per cent of the As a final point, Sullivan says the Ivany report will see a prospering Nova startups generate more than $1-million Chamber’s 2019 strategic plan focuses on Scotia getting closer to the overall goal of in revenue. key Ivany report goals: entrepreneurship, building a new economy. He says the Ivany report stands the test of time as an overall view of the state of the province in 2014. He cites popula- tion and immigration as two bright areas that will bring long-term benefits. He puts a positive spin on the areas marked as “not progressing” in the report. That means we’re not on track to meet the targets, but it doesn’t necessarily mean we’re not progressing. The One N.S. website backs him up. It calls the goals “visionary, ambitious and difficult to achieve.” It defines progressing as “moving substantially closer to the target” while not progressing means “the indicator is moving away from the target or not moving substantially.” The Ivany report calls for 7,000 new immigrants per year. Nova Scotia had 5,500 last year. “If we only get 75 per cent of the way to say a significant increase in youth employment, or labour-force partici- pation, that’s a significant accomplish- ment,” Sullivan says. That will be especially important as our aging population continues to retire. He says companies may want to “overin- vest” in attracting and retaining younger staff to smooth that transition period. “We’re going to have over 75,000 people who are going to turn 65 in the next 10 or 12 years. That’s a significant

BUSINESS VOICE 17 CO-OPS OUTLOOK 2019

Nick Pearse, Dalhousie University Co-ops provide ‘endless value’ for employers

Work-integrated learning benefits everyone involved, but it takes effort By Heather Laura Clarke

ou might say Krista Martin special- to employers, giving them access to now. MNP’s Regional Human Capital Yizes in creating win/win situations. up-and-coming talent and bridging the Advisor, Norma Melancon, says they As a Senior Recruiter with Early gap between educational institutions and typically hire 4-6 each year and everyone Talent Acquisition for RBC, she connects the workforce. RBC hired more than 35 enjoys working with them. students looking to jump-start their students across Atlantic Canada in 2018, “They’re very inquisitive and careers with the companies looking to and Martin says their goal is to hire even innovative, and they challenge us,” says bring in fresh, talented professionals. more in 2019. Melancon. “When you’ve been doing “Many students are stuck in the ‘no “Co-op students can help employ- a job the same way for years, you don’t experience, no work’ cycle where they ers fill a variety of needs, from specific always question if it’s the most efficient aren’t able to get a job without experience project support or long-term recruitment, way, so it’s wonderful to have them come and can’t get experience without a job,” to just shaking things up with a new point in, observe, and make suggestions on says Martin. “But work-integrated learn- of view,” says Martin. “They also bring how we might be able to improve.” ing — which includes co-ops — allows inquisitive minds, fresh new diverse Shawn Smith, Regional Marketing students to apply their skills from the ideas and great energy to the workplace.” Manager with MNP, agrees that co-op classroom to real-life work.” Halifax accounting, tax and business students offer a uniquely youthful outlook. Martin says these co-op pro- consulting firm MNP has been engaging “They’re often able to look at new grams also provide “endless value” co-op students for more than 15 years information, think outside of the box

18 FEBRUARY 2019 CO-OPS OUTLOOK 2019

Co-op students can help employers fill a variety of needs, from specific project support or long-term recruitment, to just shaking things up with a new point of view, they also bring inquisitive minds, fresh new diverse ideas and great energy to the Danny Abriel, Dalhousie University workplace.” — Krista Martin, Senior Recruiter, Early Talent Acquisition, RBC

and create new opportunities for your business,” says Smith. “You might have been stuck on something for weeks or months, but they’re coming at it from a fresh perspective.” While it’s true that students benefit from co-op terms, Melancon says employ- ers have a lot to gain, too. They’re essen- tially getting a sneak peek at what their future employees value, how they think, and how their talents can be harnessed. “It’s a fantastic opportunity for them to be introduced to different thought processes, innovations and skill levels — Nick Pearse, Dalhousie University and to understand the new generation as they’re coming up through school,” But Moorhouse says the true test both sides, if it’s done right — and there says Melancon. “The wants and needs of came when he joined Atlantic Canada’s are a lot of people out there to make sure employees are changing, so this helps a Better Business Bureau (BBB) as President it is.” business adapt their processes to better & CEO in 2014. He says everyone at the BBB found fit the growing generation.” He was now part of a tiny non-profit their students’ help “absolutely invalu- Peter Moorhouse has spent decades organization with no more than a dozen able” as they went through a reinven- working towards making Halifax a place employees at most. Despite their small tion and needed the perspective of the where young professionals can thrive. size, they began hiring marketing and PR younger generation. During his time with the Halifax students for co-op terms — and recently Sometimes employers are wary of Partnership, he was heavily involved in offered one a full-time, permanent what it might cost to hire a co-op student, projects to attract and retain young profes- position. but Moorhouse says it’s “an excellent sionals in Halifax — which led to his found- “If we, as a small non-profit organi- value” thanks to government subsidy ing Fusion Halifax, a non-profit organiza- zation, can commit to helping young peo- programs that sometimes cover as much tion working to empower young leaders. ple find that first role in their career and as half of the student’s salary. He then spent four years with T4G putting get them on-the-job work experience, “You’re getting a bright, talented “a much more formatted approach” to anyone can,” insists Moorhouse. “There university student who’s committed, hiring co-op students — some of whom are isn’t a single organization out there with hard-working and eager to learn — all still enjoying a career there. an excuse. It’s a fantastic experience on for a subsidized cost,” says Moorhouse.

BUSINESS VOICE 19 CO-OPS OUTLOOK 2019

Danny Abriel, Dalhousie University

I’ve heard far too many stories about talented co-op students who were stuck filing papers or tidying meeting rooms. That’s not what they should be doing all day long, if you don’t give your student opportunities to provide value and take ownership over projects, they’re really not going to learn anything.” — Peter Moorhouse, President & CEO, Better Business Bureau of Atlantic Canada

“They’re going to bring new ideas and filing papers or tidying meeting rooms. begin hunting for candidates. new ways of thinking to your organiza- That’s not what they should be doing all Martin agrees that hiring a co-op stu- tion, and it may not cost you much more day long,” says Moorhouse. “If you don’t dent takes some time and effort — includ- than minimum wage.” give your student opportunities to provide ing interviews, onboarding and orienta- The Now to Next Nova Scotia value and take ownership over projects, tion. She suggests looking into resources Co-operative Education Summit is set they’re really not going to learn anything.” that can make it easier, like hiring support for March 8 at the Marriott Harbourfront He says he’s seen a lot of companies through schools and education part- Hotel in . Participants struggle because they jumped into nab- ners, as well as wage assistance like the will learn about the logistics of finding bing a co-op student without first doing Cooperative Education Incentive (CEI). and hiring a co-op student, explore fund- their homework. He believes the onus is “When you hire a co-op student, you ing options (nscoopsummit.com) and on the employer to develop a solid, realis- bring in someone with fresh energy who even meet potential candidates. tic job description that includes what the is eager to prove themselves and make When Moorhouse spoke at Now to organization has to offer and how the stu- an impact,” says Martin. “Their contri- Next last year, he covered the importance dent can add value — as well as how they butions will quickly add up, outweighing of creating a positive co-op experience on will be supported during their co-op term. any of the time spent getting the program both sides. Only once these details are finalized off the ground.” “I’ve heard far too many stories about should an employer apply for subsidies or “It’s easier than many realize, and talented co-op students who were stuck approach a school’s co-op coordinator to the benefits are endless.”

20 FEBRUARY 2019 HALIFAX PARTNERSHIP OUTLOOK 2019

Building Halifax’s innovation district Innovation and inclusion are the driving forces for the city’s global expansion

Brookings Institution defines Innovation Districts as geographically dense areas in cities where anchor insti- Today, Halifax’s tutions and companies cluster and con- emerging Innovation nect with start-ups, business incubators and accelerators to facilitate the creation District is home to: and commercialization of new ideas. 2,000 companies, including While we are in the early stages 360 professional, scientific and of planning for Halifax’s Innovation technical services firms, 80+ District, we are not starting from scratch. The Partnership has researched and software development and developed a deep understanding of our IT services firms, two-thirds JOHN ROGERS INTERIM city’s innovation ecosystem and rich of Halifax’s 40 life and health PRESIDENT & CEO, collection of economic, physical and net- sciences startup companies, and HALIFAX PARTNERSHIP working assets concentrated in the heart 18 R&D organizations. of our city. As we enter 2019, we have the oppor- The good news is that Halifax has Four universities, a top tunity to reflect on successes from the the elements of a successful district — a community college campus, and past year and look ahead to what we need density of assets, innovative firms, cool multiple startup incubators and to accomplish for our businesses and our spaces and highly-educated talent. But accelerators. city. The five-year anniversary of the One Innovation Districts are more than just Nova Scotia Report allows us to do both. geographic areas where these things One of the most concentrated Its calls to action have been answered by co-exist. The magic happens when there talent pipelines in Canada: business, government and community is knowledge-sharing, collaboration and 29,000+ people enrolled in leaders across the province and it is influ- a “synergistic relationship between peo- universities and colleges, including encing how we grow our city. ple, firms, and places”. 5,500 international students. Halifax’s Economic Growth Plan Developing a globally recognized, 2016-21, led by the Partnership and highly energized and engaged Innovation 23,000 residents who are young HRM, includes shared goals with the District is a long-term project that will (40% are ages 20 to 40); highly One Nova Scotia Report. One driver in require vision, commitment, and a global educated (71% are university achieving our shared goals is accelerating view on the art of the possible from graduates); multicultural (more innovation driven entrepreneurship. corporations, risk capital, entrepreneurs, than 70 languages spoken); and There is a concerted and collective academia and governments. tech savvy (nearly one in five effort across the province to: increase As a province, we are halfway have post-secondary education the number of start-ups, scale-ups and through the timeframe to drive the qualifications in science, exports; grow industry clusters; and changes identified in the One Nova technology, engineering and increase entrepreneurs’ connections Scotia report. It is time now to recommit math disciplines) and access to physical space, networks, to its implementation. The Partnership’s mentors, research, risk capital, and the focus on advancing the Innovation Places and spaces that can private sector. The Partnership is work- District means businesses can take be used in new and interesting ing with public, private and post-second- advantage of opportunities to get ways to support innovation and ary partners to achieve this by developing involved. We invite you to join in. Watch collaboration. Halifax’s Innovation District. HalifaxPartnership.com for details.

BUSINESS VOICE 21 PROFILE OUTLOOK 2019

Rustum Southwell, founding Chief Executive Officer of the Black Business Initiative Contributed A billion-dollar impact The Black Business Initiative plays a significant role in the province’s economy By Cynthia McMurray

alifax is a city deeply rooted in cul- development and we provide a full gamut the economy he says, a truly impressive Hture — both old and new. It is a big of services in terms of business skills number by any standards. part of what makes it so attractive to new- development, coaching and networking Since the Ivany Report was released comers and entrepreneurs hoping to add to the black community,” Southwell adds. in 2014 as a means to help kick start to what is quickly becoming a world-class Southwell, whose resume is an and revitalize Nova Scotia’s fledging hub for diversification and innovation. impressive culmination of decades of economy, it has become the benchmark And no one understands this better than giving back to his community, actually in terms of its recommendations and Rustum Southwell, the founding Chief retired in 2012. But two years ago, he objectives for the province’s economic Executive Officer of the Black Business came back to help usher the BBI into leaders, entrepreneurs and businesses. Initiative (BBI), an organization that is a new phase of what he hopes will be The iconic report set 19 ambitious goals also truly unique in its own right. another 20 years of positive growth for for businesses to strive to meet by 2024, “The BBI was founded as a way to what is becoming a growing community including such things as increasing the meet the particular needs of the black of young, black leaders. His relentless province’s exports and immigration, business community,” says Southwell, passion and deep understanding of the as well as fostering an environment for who came to Halifax 45 years ago from unique needs of the community has business startups, innovation and even Saint Kitts. Since its inception in 1996, helped create more than 1,000 jobs and doubling tourism revenues. Southwell and the BBI have helped trained another 1,000 people that have “We have not only had a significant launch or expand hundreds of black- gone on to become key players in some impact on the Nova Scotia economy but owned and operated businesses that of the top-performing companies in the we believe we have made significant continue to have a significant economic province and Canada. In fact, Southwell’s strides in 11 of the areas recommended in impact in the community. efforts through the BBI have contributed the Ivany report,” Southwell says, one of “We play a vital role in business combined sales of more than $1 billion to those key areas being tourism.

22 FEBRUARY 2019 PROFILE OUTLOOK 2019

We play a vital role in business development and we provide a full gamut of services in terms of business skills development, coaching and networking to the black community.” — Rustum Southwell, Chief Executive Officer, Black Business Initiative

“Only a few years ago we had only and then do what is needed to resolve contributions this culturally vibrant one option — the Black Cultural Centre. the issues in need,” something that has community brings to the province. Now, five years later, the Black Cultural obviously been working for Southwell “I don’t think most people realize that Centre has had a complete refurbishment whose decades of dedication and com- black folks play a significant role in the and the Africville church has been recon- mitment to advocating for the African economy and the companies [in the structed, which was a million-dollar Nova Scotian community has resulted in province],” demonstrated in the more job that contributed significantly to the the economic prosperity for many Nova than $1 billion in sales they are directly economy,” he explains. Scotians and the province in general. and indirectly responsible for, according For Southwell though, his real pas- “One of the things that we don’t to Southwell. sion lies with the youth of the province. speak about much, apart from the actual While statistically, about 25 per “We place a strong emphasis on youth businesses development skills and oppor- cent of the businesses in the province training and development through our tunities we offer through the BBI, is the are black owned or operated, Soutwell Business is Jammin’ program [BIJ],” he confidence we provide our community says those numbers are realistically says. BIJ is a key and a vital program run members. We play a significant part in much higher and something he hopes through the BBI that is aimed at reaching that, always trying to live up to the best will continue to grow as the BBI evolves what Southwell says has historically been standards, always trying to put our com- and reaches out to more community a particularly vulnerable sector of the munity members into situations they may members. And while Southwell thinks population. not necessarily like or feel comfortable he was lucky to be involved with the BBI The program’s goal is to instill in, but ones that will make them better,” since its beginnings, he says we are all a comprehensive entrepreneurship he explains. very lucky to be able to attract the many learning strategy in school-aged kids by As we celebrate Black History bright, young minds of those in the black teaching them the necessary business Month, it is important to look at the community. skills they will need to become future leaders in the community. “We found that the youth we became involved with when they were 10 or 11 are more successful later on,” Southwell says, who adds that in the last 10 years alone, they have helped inspire thousands of kids to stay in school who may have otherwise fallen through the cracks. These kids have gone on to hold key positions within the workplace and even become some of the communities leading entrepreneurs. “When looking back at our accom- plishments we found that in 2001 until 2006 that 56 per cent of the companies [in Nova Scotia] were employing [on average] four of our youth,” he adds. And those numbers can only increase since participation in the BIJ program in just the past two years has grown by more than 60 per cent, which is why Southwell says one of his key agendas moving forward is to create a youth leadership academy that will mentor school-aged kids and follow them through on their path to what he believes will be a success- ful future. “I think I was just lucky to be chosen Join the Chamber, build your network, and make as the person honoured to work with the your business goals a reality. organization and to take it in the direc- Learn more at halifaxchamber.com tion that it seems to be going,” he says. “My leadership style is to spend more time listening to what people have to say

BUSINESS VOICE 23 TRENDS OUTLOOK 2019 Still room to improve

On the value and power of engaging with women of colour in business

During my time in the Nova Scotia business environment, I have seen increasingly diverse entrepreneurial talent in our region thanks to more opportunities for underrepresented groups, but we still have work to do.” — Cynthia Dorrington, Chair of the Board, Halifax Chamber of Commerce, and President, Vale and Associates Human Resource Management

ANN DIVINE CEO, ASHANTI LEADERSHIP & PDS Human Resource Management. “But we Today in Nova Scotia, the landscape still have work to do.” is changing as we take entrepreneurial Nova Scotia is becoming increas- In Canada, there are 950,000 risks by engaging in various business ingly diverse, and that is something to self-employed women business owners sectors previously unoccupied by women celebrate. Our community is beginning to and 16 per cent are micro-enterprises of of colour (including: technology, export recognize the underrepresented groups 1 — 4 people. It is difficult to find statis- and import, publications, accounting, and understand the value each segment tics on women of colour entrepreneurs education, catering, pharmacy, online has to offer in support of our province’s or small business owners (Centre for products, quantity surveying, hair salons, economic growth and development. Women’s Foundation). Despite a lack of dry cleaning, management consultancy, With all the great work being done to reporting, we know women of colour are automotive industry, fashion, medical advance our minority groups, there is still making a significant contribution to our and legal professions, and many others). room for improvement. Women of colour ever-growing economy in various sectors Some of the challenges they’re in Halifax have been contributing sig- and industries. facing ring true for all entrepreneurs, nificantly to our economy for years, but In 2012, I founded the Black and including finding appropriate funding they are rarely in the spotlight. Like other Immigrant Women’s Network at the sources to start their business, building entrepreneurs, they find their niche, they behest of other women, and I have been mentoring relationships, approaching the hone their craft and they work hard. It’s privileged to engage with many who are right networks and contacts, understand- time to take the diversity and inclusion business owners or have a small business ing procurement, access to contracts, conversation and turn it into more oppor- in addition to their professional career. research, and how to bid for contracts. tunities for women of colour in business. The little-known facts are that As entrepreneurs, we have to understand Cynthia Dorrington, a successful women of colour have always been indus- the competition and how to use one’s international businesswoman and a trious, owning their small home-based competitive advantage to find your own champion of her community, is the first businesses, selling their products in their unique selling proposition. There’s an woman of African descent to be appointed community and earning an income for added barrier for these women, however, as Chair of the Halifax Chamber of themselves, to supplement their income due in part to biases, a limited network Commerce, a 200-year-old institution. or to gain independence and to raise their and less perceived opportunities. Cynthia is only the fourth woman to families. The good news is that we are a hold the position of Chair of the Halifax Women of colour have always used growing network, who are not only pro- Chamber of Commerce and comes to their skills, talents, intellect, creativity viding for ourselves and our families but the chamber after a distinguished career and innovativeness for the advance- have international business connections that includes Chairing the Black Business ment of themselves, their families and and are employing men and women in Initiative for a number of years and most communities. A great example of this other countries. Those who have online recently being appointed a Nova Scotia most recently given nationwide acclaim businesses are selling their products Human Rights Commissioner. is Viola Desmond on our Canadian to a global market We are finding new “During my time in the Nova Scotia $10 bill. marketplaces and ways to collaborate, business environment, I have seen increas- However, we often face insurmount- building allies, and aligning ourselves ingly diverse entrepreneurial talent in our able barriers and are not adequately with like-minded people. region thanks to more opportunities for represented in business for a variety of We need to surround ourselves with underrepresented groups,” says Cynthia reasons. Consciously or unconsciously, women from all industries, all colours, Dorrington, Chair of the Halifax Chamber systemic discrimination has been the and together lift our collective horizons Board and President of Vale and Associates major obstruction. for our mutual benefit.

24 FEBRUARY 2019 WORKING FOR YOU OUTLOOK 2019

Need experienced Add your voice talent but want to skip

Chamber launches advocacy email tool job boards and recruiters? Our advocacy team works diligently to stay abreast of the issues that may impact your business and community. We attend numerous workshops, confer- ences and economic growth briefings, and we meet with the people who know what’s happening — and, more impor- tantly, what the outcome will be. This email tool will mean further engagement: a chance for our members to use their own voice and collectively speak to those who can make change. KATHLEEN MacEACHERN You might see other tools in the future, POLICY ANALYST, HALIFAX like Twitter polls or Facebook campaigns, CHAMBER OF COMMERCE one-click calling and maybe even a few letters to the editor, but for now we are focusing on creating and sustaining a In January, we launched our first voice for our members that can create advocacy campaign using our new easy value for their business and community. and targeted online email system. We Here are a few ways to be more reached out to our members through our involved with advocacy at the Chamber: BoomersPlus matches our standard media platforms to gauge public clients with experienced • Sign up for our weekly bulletin opinion and garner support for an issue through our website for policy managers, professionals and we felt needed more attention. updates and events Through this advocacy tool, we can executives for fl exible • Read through the “Working for You” engage with our members, government and term contracts. section of Business Voice officials, decision-makers and stake- magazine, which often offers policy holders to raise awareness and promote tips and information positive change for businesses in Halifax. Access A Hidden • Join one of our task forces, What exactly is this tool, and how can “Fostering Private Sector Business” Talent Pool you utilize it for the betterment of your or “Accessing a Skilled Workforce” 5500+ semi-retired business and community? Well, I am glad professionals with you asked. Issues like taxes and electoral The email tool is an online campaign boundary reform, regulatory change and 15+ years experience. wherein the Halifax Chamber writes a by-law policies are always in the forefront letter in support of a project (or against of discussions at the Halifax Chamber, Up to 30x faster a potential change) and you get to send but we would like to diversify to ensure this letter to the stakeholders making the we tackle your issues. Go from posting to decisions. You can edit the letter to better If you have an issue affecting your interview in as little reflect your views or add in a personal business and you think other members as 5 days. touch. The goal is to show decision-mak- are facing the same problem, don’t hes- ers that an issue may come with poten- itate to contact us. Reach out to Nancy tially unintentional consequences for a Conrad ([email protected]) Control Your Cost business — or opposingly, have a positive or Kathleen MacEachern (kathleen@ Our fl at fee guarantees impact. halifaxchamber.com). We would be more 2-4 vetted candidates The email tool provides smart than happy to discuss your advocacy in 10 business days. targeting, ranging from local officials issue. Remember, the Chamber is in your to national targets. It’s quick and easy, corner! integrating new and current technologies If you would like to learn more about to monitor real-time engagement. It pro- the email advocacy tool for your own Contact Gregor Ash vides a sense of community and sparks business, you can find it on the [email protected] meaningful relationships with stakehold- New/Mode website: ers and our Chamber members. www.newmode.net/email-your-rep. 800.830.1249 ext 706

BUSINESS VOICE 25 WORKING FOR YOU OUTLOOK 2019 Advocacy asks for government New strategic plan brings new asks

Each year, the Halifax Chamber of implementation of cannabis regulations Commerce submits, at minimum, two should try to be within the current foundation documents to the provincial spending envelope, rather than funding and municipal government: issue notes additional by-law officers. Finally, we and pre-budget submissions. expect that projects, whether municipal These documents bring focus to the run or in partnership with other stake- issues our members face on a day-to-day holders, are transparent and allow the basis, and provide our collective voice public to provide input and to review the to bring about positive change for the projects that affect their business and life business community. in Halifax. This year, our advocacy asks were NANCY CONRAD aligned with our new 2019-2023 Strategic Advocacy Asks for the Provincial SENIOR VICE PRESIDENT, Plan, and objectives will be met through Government: POLICY, HALIFAX CHAMBER the help of our two task forces: Fostering We have asked the provincial gov- OF COMMERCE Private Sector Growth and Accessing a ernment to manage taxation through Skilled Workforce. effective and efficient spending, and Combined, the task forces strive to: to consider new revenue sources. Our members would like to see departmental • Optimize the size of government spending aligned with population growth • Create a frictionless business and inflation. We, as well, want to see the environment Our submissions province provide greater autonomy for • Support export development HRM — i.e. natural person powers. HRM focus on a wide • Reduce the tax burden is almost 50 per cent of the provincial • Promote immigration variety of topics, and GDP and should have greater flexibility • Increase student retention in managing its business. A clear long- provide both levels • Increase entrepreneurship training term vision for the future growth for the • Promote the growth of Halifax as a of government with province and an overall plan for fiscal major city input prior to creating sustainability (debt, debt service costs, Our submissions focus on a wide unfunded teachers’ pension) will provide their budgets for the variety of topics, and provide both greater predictability and support for our 2019-2020 year. We levels of government with input prior to business community. creating their budgets for the 2019-2020 The Chamber’s submissions provide track post-budget year. We track post-budget releases and key officials in government, as part of responses against our asks for future fol- our government relations approach, releases and responses low-up as part of our advocacy initiatives. a heads-up on what is important to against our asks for our members of the Halifax business Advocacy Asks for the Municipal community. The submissions also stress future follow-up as Government: how decisions on various topics — such part of our advocacy We requested the municipality as tax increases — can have unintended balance the budget through expenditure consequences for those that provide our initiatives.” reductions, rather than tax increases. province with economic growth and Our members want any proposed com- stability. mercial tax reform to be implemented If you would like to chat about the without raising taxes on the commer- issues affecting your businesses, contact cial sector. As well, we feel costs for the me at [email protected].

26 FEBRUARY 2019 SPECIAL FEATURE MEETINGS AND CONVENTIONS For the love of Learning Recent graduate’s career journey comes full circle Contributed

The Administrative Coordinator at upgrade technology has taken us to a graduates HLC has hired with the support Halifax Learning Centre knows all about whole new level — and this was just in the of GTO. This hiring has been essential the challenges that face many marginal- first year. Now she is actively developing to the growth, reach and longevity of the ized youth at school — she’s experienced outreach programs in HRM,” Arnold said. Centre, and invaluable to its outreach them herself. “As someone who is a shining example of efforts. Shakisha Downey and her employer a successful, young African Nova Scotian, “I am continuously inspired by my are using that insight to help more young who used education as a foundational coworkers, who challenge me to want people across HRM set themselves up for building block, she brings intelligence more.” Downey says. “I am position academic success and good jobs. and insight into her role, connecting and where I have colleagues to support what Shakisha is a sociology graduate of engaging the community in a strategy to I am doing. In many ways I learn from Dalhousie University. She was hired by educate youth.” them and they learn from me too.” Halifax Learning Centre (HLC) as an Hiring well-educated post-sec- It is amazing that now I am in a posi- administrator, but her role soon expanded ondary graduates like Downey is made tion to help it come together for others.” to involve outreach and partnerships easier for employers with the help of a Employers are eligible for GTO if within communities such as North provincial funding program, Graduate to they are small businesses with fewer Preston. She works to assess youth liter- Opportunity (GTO). than 100 full-time employees, start-ups, acy needs and deliver programs to help Eligible employers can receive non-profits, registered charities or social youth reach their full learning potential. 25 per cent of a graduate’s first year salary enterprises. The Executive Director of HLC, (35 per cent if the graduate identifies as Interested in learning more about the Sarah Arnold, says, “Shakisha has been diverse) and 12.5 per cent of the graduate’s available funding to hire talented grad- making an impact since the start.” second year salary from the government. uates like Downey? Check out the GTO “Her ability to manage projects and Downey is one of three recent program at novascotia.ca/GTO.

Nova Scotia youth are on par with any in the world. As a small company with global reach, we benet from that talent and energy everyday. JORDAN KYRIAKIDIS, CEO QRA CORP

The Graduate to Opportunity Program provides salary contributions to small businesses, start-up companies, social enterprises, and non-prot organizations to help hire a recent grad. To breathe new life into your workforce, visit NOVASCOTIA.CA/GTO

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BUSINESS VOICE 27 SPECIAL FEATURE REAL ESTATE Showcasing Halifax homes Engel & Völkers in Halifax is leading local market ‘into the future’ By Heather Laura Clarke

A change was in the air. Donna about moving to Halifax. Partnering with areas across Canada just can’t compare. Harding and her husband, Sebastien Engel & Völkers would mean they’d be It’s still affordable to buy a home in Nova Latulippe, had been successfully run- able to serve their clients in a way they Scotia.” ning their own independent brokerage, never could before. Since Engel & Völkers opened its Harding Real Estate Inc., for eight years. “Listing with Engel & Völkers means doors across from Citadel Hill in June, it’s But they felt a pivot was necessary to we can showcase our clients’ properties almost tripled in size. Harding says the support their clients in a rapidly-shifting on more than 55 websites around the plan is to expand Engel and Völkers over real estate market. world that get more than 200 million hits the next few years, opening branches in “The influence of international each month,” says Latulippe. “If you’re Chester, Wolfville and Cape Breton. buyers from Europe, Britain, south of the going to list your home, you want as Engel & Völkers operates a global border, and those from across Canada much as exposure as possible.” network of more than 10,000 real estate moving east to settle in a slower-paced Latulippe says it’s critical for homes professionals in more than 36 countries. lifestyle city required a more robust mar- in Halifax to be listed internationally Harding attributes the company’s growth keting model,” explains Harding. “It was because it’s quickly becoming a No. 1 des- to its “emphasis on ensuring luxury ser- something we simply weren’t able to offer tination for international buyers, retirees vice at every price point.” as a mom-and-pop brokerage.” and those looking to downsize to cottage “We list homes of all prices — it isn’t When Harding and Latulippe were homes. about how much they cost. It’s about the approached by global luxury real estate “Buyers are attracted to Halifax service we provide, and the unparalleled, brand Engel & Völkers last January, they because of its spacious landscape, prox- global exposure we’re able to offer our knew the timing was right. Immigration imity to the beaches and blend of country clients,” says Harding. “It all comes was up, the housing market was growing, and downtown living,” says Harding. together to allow us to lead the Halifax and there had never been more buzz “Investors are starting to see that other marketplace into the future.”

International Scope, Community Roots Engel & Völkers is a 38-year old global luxury real estate brand with a network of brokerages in 37 countries — and a special commitment to the distinctive communities in which we operate. We know community-based business is the best business and we offer any local charity or small business access to our Community Room, located in our offi ce on Gottigen Street in Halifax, to support their endeavours. The Engel & Völkers standard of luxury service for all clients extends to our community roots, working together to support, inspire and lead the Halifax marketplace into the future. Engel & Völkers 1901 Gottingen Street · Halifax, NS B3J0C6 · Phone: + 1 902-422-5552 · www.halifax.evcanada.com

28 FEBRUARY 2019 SPECIAL FEATURE REAL ESTATE Your best investment Property management made easy By Heather Laura Clarke

Real estate is often the largest invest- For some clients, Real Estate 360 This includes advising on rental ment you’ll ever make, so it’s important to acts as “substitute owners,” performing rates to maximize revenues, reviewing know the right people are in your corner — all of the activities required to manage annual and capital budgets together working hard on your behalf to make it a their properties and sending in reports with market conditions to make the best success. and surplus funds at the end of the year. recommendations for their clients, and “We manage our clients’ prop- For others, Thompson says they work recommending expansion, renovation, erty as if it were our own,” says Judith closely with the owner/asset manager in acquisition and development opportuni- Thompson, Vice President Operations sharing the management responsibilities ties in efforts to maximize their clients’ with Real Estate 360 Property Advisory. of the properties. regional investments. “Our goal is the same as our clients — “Some clients prefer hands-on Real Estate 360 is proud to count to create long-term real estate value.” management while others don’t want as Team Retail Atlantic as part of our group While the majority of Real Estate much involvement, and that’s why we’re of real estate experts. They specialize in 360’s business is in the Halifax area — scalable,” explains Thompson. “We work all areas of real estate, including expert where they run offices in Dartmouth with clients to give them exactly what site selection, market analysis and and Halifax — they also have a New they need, when they need it.” negotiation. Brunswick office in Fredericton and serve Thompson says Real Estate 360’s Since it began more than 30 years ago, clients across the Maritimes. knowledge, extensive experience and Real Estate 360 has expanded its portfolio The locally owned and operated firm strong relationships in the regional real of properties managed to nearly 100 — offers a full spectrum of real estate ser- estate market enables them to invest including commercial properties, apart- vices, from investment management, prop- successfully in those markets for our ment buildings and condominiums — erty management, leasing and brokerage to clients — and to manage their investment with an estimated market value of close development and project management. properties wisely. to $1B.

BUSINESS VOICE 29 MESSAGE FROM THE CHAIR Supplier diversity — why does it matter In today’s business world there are two words that you need to familiarize yourself with, and fast — Supplier Diversity

With roughly 97 per cent of the Fortune Although many of these programs 500 companies engaged in supplier were formed to promote a positive public diversity, Canada has some catching up image, many corporations are now real- to do. izing that maintaining diverse suppliers Minority owned businesses are can also help the company improve its vital to Canada’s economic prosperity. bottom line in countless ways. Diverse, well-developed supply chains Growing a diverse supplier base can help these companies reduce costs, only makes sense given the increasingly enhance innovation, successfully inte- diverse markets that most companies grate acquired businesses, and reach serve in this global age. Partnering with new markets. However, many of these a diverse range of suppliers to provide CYNTHIA DORRINGTON businesses have had difficulty gaining products and services that meet or CHAIR OF THE BOARD access to the supply chains of leading exceed customer needs enables a com- Canadian businesses and government pany to serve its consumers to the best organizations. Reinforcing this challenge extent possible. upplier Diversity is a strategic is the fact that the benefits of diverse So what exactly does this mean to Sbusiness process aimed at providing supply chains are not widely known in you? In Canada, a business can qualify as minority-owned companies an equal Canada, even though they create a win- a diverse supplier if they are 51 per cent opportunity to become suppliers to major win opportunity for both the supplier and owned, operated, and controlled by one corporations across Canada and the US. the producer. or more of the following: minority, It is an initiative launched by companies There is a strong business case for woman, aboriginal, LGBT and veteran. to ensure they are being inclusive in leveraging businesses owned by minori- If your business fits this description, we their supply chain practices to suppliers ties and women in larger organizational encourage you to get involved so that of diverse backgrounds and to enhance supply chains. Beyond corporate social national organizations, like the Canadian community economic development and responsibility, diverse supply chains may Aboriginal and Minority Supplier prosperity. help corporations to: Council, can start promoting your goods Many companies spend millions, or services to businesses across the and some, billions, of dollars each year • better represent a corporation’s world. on goods and services. Historically diverse customer base, thereby In the coming months, initiatives at though, minority-owned business enter- increasing customer satisfaction and a Federal level in Canada will start imple- prises (MBEs) and women-owned busi- revenues; menting many of these supplier diversity ness enterprises (WBEs) have struggled • better reflect the diverse initiatives in their procurement, which in procuring supplier contracts with large backgrounds of employees, thereby will commence a movement of such an organizations. It is for that reason that increasing their job satisfaction and initiative to roll-out to big businesses supplier diversity programs have become retention; in Canada. It’s time to start thinking increasingly popular in companies of • build more robust supply chains beyond just employee equity and public all industries and areas. Today, some by identifying a wide range of image. Supplier Diversity is a win-win for companies are going beyond MBEs and qualified suppliers and reducing the all involved. WBEs by also considering LGBT-owned risk associated with streamlined So what are you waiting for, be the and veteran-owned businesses in their supplier pipelines; organization your employees are proud procurement process. • open new markets (e.g., in the to work at. Supplier diversity is gaining traction, United States), which can lead to and more and more Canadian businesses economic development for the are incorporating this process. TD Bank, corporation and the local economy; Cynthia Dorrington is Chair of the RBC, Telus, and the City of Toronto (just • build and maintain a competitive Board of Directors of the Halifax to name a few) have made a significant advantage; Chamber of Commerce and President impact in Canada and are proud leaders • win new business and retain of Vale & Associates Human Resource in this field. In comparison though, to our customers; and Management and Consulting Inc. neighbours in the south, we are still in • reinforce their brand and expand the infant stages of this business practice. brand recognition.

30 FEBRUARY 2019 WORKING FOR YOU OUTLOOK 2019

2018 ANNUAL FALL DINNER HALIFAX CONVENTION CENTRE THANK YOU! November 1, 2018

n November 1, 2018, the Halifax OChamber welcomed over 800 guests to the Halifax Convention Centre for our annual Fall Dinner. We were delighted to host Malcolm Fraser, President and CEO of Innovacorp and three successful entrepreneurs making it happen right here in Nova Scotia. Malcolm told the audience of his goal to make Nova Scotia one of the top 10 startup ecosytems in the world, and we’re ready to support it. Thank you all for an incredible evening of entrepreneurship and local inspiration.

PRESENTING SPONSOR: CELEBRATION SPONSOR: PREMIERE GALA SPONSOR:

HOST SPONSORS: