Firstgroup Plc Annual Report and Accounts 2018 Our Vision Is to Provide Solutions for an Increasingly Congested World
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Simply the Best Buses in Britain
Issue 100 | November 2013 Y A R N A N I S V R E E R V S I A N R N Y A onThe newsletter stage of Stagecoach Group CELEBRATING THE 100th EDITION OF STAGECOACH GROUP’S STAFF MAGAZINE Continental Simply the best coaches go further MEGABUS.COM has buses in Britain expanded its network of budget services to Stagecoach earns host of awards at UK Bus event include new European destinations, running STAGECOACH officially runs the best services in Germany buses in Britain. for the first time thanks Stagecoach Manchester won the City Operator of to a new link between the Year Award at the recent 2013 UK Bus Awards, London and Cologne. and was recalled to the winner’s podium when it was In addition, megabus.com named UK Bus Operator of the Year. now also serves Lille, Ghent, Speaking after the ceremony, which brought a Rotterdam and Antwerp for number of awards for Stagecoach teams and individuals, the first time, providing even Stagecoach UK Bus Managing Director Robert more choice for customers Montgomery said: “Once again our companies and travelling to Europe. employees have done us proud. megabus.com has also “We are delighted that their efforts in delivering recently introduced a fleet top-class, good-value bus services have been recognised of 10 left-hand-drive 72-seat with these awards.” The Stagecoach Manchester team receiving the City Van Hool coaches to operate Manchester driver John Ward received the Road Operator award. Pictured, from left, are: Operations Director on its network in Europe. -
Parker Review
Ethnic Diversity Enriching Business Leadership An update report from The Parker Review Sir John Parker The Parker Review Committee 5 February 2020 Principal Sponsor Members of the Steering Committee Chair: Sir John Parker GBE, FREng Co-Chair: David Tyler Contents Members: Dr Doyin Atewologun Sanjay Bhandari Helen Mahy CBE Foreword by Sir John Parker 2 Sir Kenneth Olisa OBE Foreword by the Secretary of State 6 Trevor Phillips OBE Message from EY 8 Tom Shropshire Vision and Mission Statement 10 Yvonne Thompson CBE Professor Susan Vinnicombe CBE Current Profile of FTSE 350 Boards 14 Matthew Percival FRC/Cranfield Research on Ethnic Diversity Reporting 36 Arun Batra OBE Parker Review Recommendations 58 Bilal Raja Kirstie Wright Company Success Stories 62 Closing Word from Sir Jon Thompson 65 Observers Biographies 66 Sanu de Lima, Itiola Durojaiye, Katie Leinweber Appendix — The Directors’ Resource Toolkit 72 Department for Business, Energy & Industrial Strategy Thanks to our contributors during the year and to this report Oliver Cover Alex Diggins Neil Golborne Orla Pettigrew Sonam Patel Zaheer Ahmad MBE Rachel Sadka Simon Feeke Key advisors and contributors to this report: Simon Manterfield Dr Manjari Prashar Dr Fatima Tresh Latika Shah ® At the heart of our success lies the performance 2. Recognising the changes and growing talent of our many great companies, many of them listed pool of ethnically diverse candidates in our in the FTSE 100 and FTSE 250. There is no doubt home and overseas markets which will influence that one reason we have been able to punch recruitment patterns for years to come above our weight as a medium-sized country is the talent and inventiveness of our business leaders Whilst we have made great strides in bringing and our skilled people. -
Public Forum Public Forum for 7Th July Meeting of Full Council
Public Forum Public Forum for 7th July meeting of Full Council Date: Tuesday, 7 July 2020 Time: 6.00 pm Venue: Virtual Meeting - Zoom Committee Meeting with Public Access via YouTube Issued by: , Democratic Services City Hall, Bristol, BS1 5TR E-mail: [email protected] Public Forum – Public Forum Public Forum 1. Public Petitions and Statements Public Petitions – none received or this meeting. Public Statements Ref No Name Title Registered to Speak PS01 Thomas Pearce Councillor Comments Attending to speak PS02 Ben Anthony BS3 asthma Clean-Air-For-Life No PS03 Ollie Fortune Merchant Venturers Attending to speak PS04 Suzanne Audrey Backbench and opposition members No access to information PS05 Tom Bosanquet Totterdown side of Victoria Park traffic No and road crossings PS06 Colin Davis Clean Air Zone No PS07 Andrew Varney The Importance of ELT schools to the Attending to speak Bristol Economy PS08 SWTN/ RFS Transport Attending- David Redgewell to speak as representative PS09 David Redgewell Transport Attending to speak PS10 Osei Johnson Black Lives Matter Attending to speak PS11 Esther Kelly-Levy Education Attending to speak PS12 FoSBR (Christina Biggs) Covid/ development of the local rail Attending to speak network PS13 Jendaye Selassie Rastafari Cultural Centre in St Pauls Attending to speak PS14 Martin Upchurch Colston Statue No PS15 Pat Ross Care of black disabled children in Bristol No PS16 Mary Page Pay Gaps report, City of hope, and No improving Inclusion 2. Questions from Members of the Public Ref No Name Title Registered -
101 Things I Wish I’D Known
‘101 Things I Wish I’d Known Before Coming to UWE’ R FINAL REPORT YUANQING DU AND PARISHMA GUTTOO July 2016 CONTENTS Contents ................................................................................................................................................................. 1 1. Introduction ........................................................................................................................................................ 2 1.1 Terminology and basic statistics ................................................................................................................... 2 2. Research methods .............................................................................................................................................. 3 2.1 Aims and Objectives ..................................................................................................................................... 3 2.2 Data collection .............................................................................................................................................. 3 2.2.1 Online survey ......................................................................................................................................... 4 2.2.2 offline survey cards ................................................................................................................................ 4 2.2.3 Focus Group Discussions ...................................................................................................................... -
Summary of Comments - Lets Talk About Supported Transport
APPENDIX C(1) Summary of comments - Lets talk about Supported Transport Aim of the consultation The consultation sought to engage a range of stakeholders in a debate about the savings the council needs to make with its spending on supported transport services and the opportunities to reconfigure these services following a tendering process and a reflection on some of the recent changes e.g. concessionary bus passes for older people. The consultation ran from 1 March 2011 and closed on 11 May – a period of just over 9 weeks. How was the consultation conducted The council used multiple channels to get the message out that it was seeking to engage people on these issues. The channels used were: • Press release • Leaflets on all buses, community transport vehicles, in doctors surgeries and newsagents • Posters at Park & Ride sites • A listing on the council’s Consultation Finder which details all the council’s consultation in one place on the internet: www.bristol.gov.uk/consultationfinder • Twitter • Facebook • Informed existing operators of supported transport services • Emails to equalities fora / letter to Bristol Older People’s Forum • Posters and information packs to all the council’s libraries In order to have an informed public debate about these issues, the ASK Bristol discussion site was used which gave an overview of the challenge and opportunities facing the council with these services. The site also allowed people to access detailed passenger, expenditure and subsidy information to help participants make an informed contribution to the debate. This information can be seen at: http://askbristol.wordpress.com/2011/03/02/lets-talk-about- supported-transport-services/ Access for those people NOT online For those people without internet access, paper copies of a briefing paper were sent to the council’s libraries along with a paper feedback form. -
Review of Firstgroup Bus Undertakings in Bristol Provisional Decision
Review of FirstGroup bus undertakings in Bristol Provisional decision 9 June 2017 © Crown copyright 2017 You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government- licence/ or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected]. Website: www.gov.uk/cma Members of the Competition and Markets Authority who are conducting this review Simon Polito (Chair of the Group) Anne Lambert Sarah Chambers Chief Executive of the Competition and Markets Authority Andrea Coscelli (acting Chief Executive) The Competition and Markets Authority has excluded from this published version of the provisional decision report information which the CMA considers should be excluded having regard to the three considerations set out in section 244 of the Enterprise Act 2002 (specified information: considerations relevant to disclosure). The omissions are indicated by []. Contents Page Summary .................................................................................................................... 2 Provisional decision .............................................................................................. 4 Provisional decision.................................................................................................... 6 1. Introduction and background ............................................................................... -
Firstgroup Plc Annual Report and Accounts 2015 Contents
FirstGroup plc Annual Report and Accounts 2015 Contents Strategic report Summary of the year and financial highlights 02 Chairman’s statement 04 Group overview 06 Chief Executive’s strategic review 08 The world we live in 10 Business model 12 Strategic objectives 14 Key performance indicators 16 Business review 20 Corporate responsibility 40 Principal risks and uncertainties 44 Operating and financial review 50 Governance Board of Directors 56 Corporate governance report 58 Directors’ remuneration report 76 Other statutory information 101 Financial statements Consolidated income statement 106 Consolidated statement of comprehensive income 107 Consolidated balance sheet 108 Consolidated statement of changes in equity 109 Consolidated cash flow statement 110 Notes to the consolidated financial statements 111 Independent auditor’s report 160 Group financial summary 164 Company balance sheet 165 Notes to the Company financial statements 166 Shareholder information 174 Financial calendar 175 Glossary 176 FirstGroup plc is the leading transport operator in the UK and North America. With approximately £6 billion in revenues and around 110,000 employees, we transported around 2.4 billion passengers last year. In this Annual Report for the year to 31 March 2015 we review our performance and plans in line with our strategic objectives, focusing on the progress we have made with our multi-year transformation programme, which will deliver sustainable improvements in shareholder value. FirstGroup Annual Report and Accounts 2015 01 Summary of the year and -
Passenger Information During Snow Disruption December 2010
Passenger information during snow disruption December 2010 A Rail passenger Information during snow disruption December 2010 Headline Findings 1. The National Rail Enquiries (NRE) website appears to have coped well with very high volumes 2. The online real time journey planner on the NRE website did not show correct information for some train operating companies (TOCs) 3. The online journey planners on TOC and third-party websites did not generally reflect the contingency timetables in operation 4. Tickets continued to be available for sale online for many trains that would not run 5. Station displays appear to have reflected formal contingency timetables, except for Southeastern 6. Station displays and online Live Departure Boards did not always keep pace with events 7. The NRE call centres appear to have provided good information, but queuing times of 11 or 12 minutes were common. 1 The National Rail Enquiries appears to have coped well with very high volumes We saw no evidence that the NRE website crashed or was slower than usual, despite a large spike in volume (Chris Scoggins reported that the volume on 2 December was twice the previous record peak on 7 January 2010). 2 The online real time journey planner on the NRE website did not show correct information for some train operating companies NRE had to advise passengers not to use the journey planner for enquiries about East Coast, Southeastern and South West Trains. This was a significant failure, with three scenarios: 2a Although the journey planner showed services from a contingency timetable for East Coast on 1 and 2 December, it also showed services from the base timetable that were no longer running. -
The Demand for Public Transport: a Practical Guide
The demand for public transport: a practical guide R Balcombe, TRL Limited (Editor) R Mackett, Centre for Transport Studies, University College London N Paulley, TRL Limited J Preston, Transport Studies Unit, University of Oxford J Shires, Institute for Transport Studies, University of Leeds H Titheridge, Centre for Transport Studies, University College London M Wardman, Institute for Transport Studies, University of Leeds P White, Transport Studies Group, University of Westminster TRL Report TRL593 First Published 2004 ISSN 0968-4107 Copyright TRL Limited 2004. This report has been produced by the contributory authors and published by TRL Limited as part of a project funded by EPSRC (Grants No GR/R18550/01, GR/R18567/01 and GR/R18574/01) and also supported by a number of other institutions as listed on the acknowledgements page. The views expressed are those of the authors and not necessarily those of the supporting and funding organisations TRL is committed to optimising energy efficiency, reducing waste and promoting recycling and re-use. In support of these environmental goals, this report has been printed on recycled paper, comprising 100% post-consumer waste, manufactured using a TCF (totally chlorine free) process. ii ACKNOWLEDGEMENTS The assistance of the following organisations is gratefully acknowledged: Arriva International Association of Public Transport (UITP) Association of Train Operating Companies (ATOC) Local Government Association (LGA) Confederation of Passenger Transport (CPT) National Express Group plc Department for Transport (DfT) Nexus Engineering and Physical Sciences Research Network Rail Council (EPSRC) Rees Jeffery Road Fund FirstGroup plc Stagecoach Group plc Go-Ahead Group plc Strategic Rail Authority (SRA) Greater Manchester Public Transport Transport for London (TfL) Executive (GMPTE) Travel West Midlands The Working Group coordinating the project consisted of the authors and Jonathan Pugh and Matthew Chivers of ATOC and David Harley, David Walmsley and Mark James of CPT. -
Getting Around Access Guide
Getting Around Access Guide Accessible public transport in the West Midlands April 2018 CONTENTS Preface Introduction 1. Who we are, what we do 2. Where to find travel information 3. Our equality commitment 4. Ring and Ride and Community Transport 5. Buses and coaches 6. Trains 7. Metro 8. Taxis and private hire vehicles 9. Tickets 10. Ensuring your safety and security 11. Further accessibility help 12. Toilet facilities 13. Other information About Network West Midlands West Midlands districts’ map West Midlands rail map 2018 Getting Around Guide reply card Blind and Disabled Pass reply card 1 PREFACE From Laura Shoaf Managing Director, Transport for West Midlands I am delighted to introduce this, the 24th edition of the Getting Around Access Guide. Accessible travel for the people of the West Midlands is an integral aspect of our goal of transforming public transport. I am sure that you will find this guide useful and that it provides all the information you need to improve your journey experience on the region’s public transport network. The past 12 months has been an exciting time for the West Midlands Combined Authority and within that Transport for West Midlands (TfWM). We were named best in the UK for the second year running after winning City Region Transport Authority of the Year at the National Transport Awards, in recognition of a number of key projects that TfWM had delivered, many of which are included here. The innovative West Midlands Bus Alliance was renewed, meaning passengers across the region can look forward to even higher standards of service and reliability, following the partnership’s first two successful years. -
Chapter 11 ) LAKELAND TOURS, LLC, Et Al.,1 ) Case No
20-11647-jlg Doc 205 Filed 09/30/20 Entered 09/30/20 13:16:46 Main Document Pg 1 of 105 UNITED STATES BANKRUPTCY COURT SOUTHERN DISTRICT OF NEW YORK ) In re: ) Chapter 11 ) LAKELAND TOURS, LLC, et al.,1 ) Case No. 20-11647 (JLG) ) Debtors. ) Jointly Administered ) AFFIDAVIT OF SERVICE I, Julian A. Del Toro, depose and say that I am employed by Stretto, the claims and noticing agent for the Debtors in the above-captioned case. On September 25, 2020, at my direction and under my supervision, employees of Stretto caused the following document to be served via first-class mail on the service list attached hereto as Exhibit A, via electronic mail on the service list attached hereto as Exhibit B, and on three (3) confidential parties not listed herein: Notice of Filing Third Amended Plan Supplement (Docket No. 200) Notice of (I) Entry of Order (I) Approving the Disclosure Statement for and Confirming the Joint Prepackaged Chapter 11 Plan of Reorganization of Lakeland Tours, LLC and Its Debtor Affiliates and (II) Occurrence of the Effective Date to All (Docket No. 201) [THIS SPACE INTENTIONALLY LEFT BLANK] ________________________________________ 1 A complete list of each of the Debtors in these chapter 11 cases may be obtained on the website of the Debtors’ proposed claims and noticing agent at https://cases.stretto.com/WorldStrides. The location of the Debtors’ service address in these chapter 11 cases is: 49 West 45th Street, New York, NY 10036. 20-11647-jlg Doc 205 Filed 09/30/20 Entered 09/30/20 13:16:46 Main Document Pg 2 of 105 20-11647-jlg Doc 205 Filed 09/30/20 Entered 09/30/20 13:16:46 Main Document Pg 3 of 105 Exhibit A 20-11647-jlg Doc 205 Filed 09/30/20 Entered 09/30/20 13:16:46 Main Document Pg 4 of 105 Exhibit A Served via First-Class Mail Name Attention Address 1 Address 2 Address 3 City State Zip Country Aaron Joseph Borenstein Trust Address Redacted Attn: Benjamin Mintz & Peta Gordon & Lucas B. -
Scotland/Northern Ireland
Please send your reports, observations, and comments by Mail to: The PSV Circle, Unit 1R, Leroy House, 9 436 Essex Road, LONDON, N1 3QP by FAX to: 0870 051 9442 by email to: [email protected] SCOTLAND & NORTHERN IRELAND NEWS SHEET 850-9-333 NOVEMBER 2010 SCOTLAND MAJOR OPERATORS ARRIVA SCOTLAND WEST Limited (SW) (Arriva) Liveries c9/10: 2003 Arriva - 1417 (P807 DBS), 1441 (P831 KES). Subsequent histories 329 (R129 GNW), 330 (R130 GNW), 342 (R112 GNW), 350 (S350 PGA), 352 (S352 PGA), 353 (S353 PGA): Stafford Bus Centre, Cotes Heath (Q) 7/10 ex Arriva Northumbria (ND) 2661/57/60/2/9/3. 899 (C449 BKM, later LUI 5603): Beaverbus, Wigston (LE) 8/10 ex McDonald, Wigston (LE). BLUEBIRD BUSES Limited (SN) (Stagecoach) Vehicles in from Highland Country (SN) 52238 9/10 52238 M538 RSO Vo B10M-62 YV31M2F16SA042188 Pn 9412VUM2800 C51F 12/94 from Orkney Coaches (SN) 52429 9/10 52429 YSU 882 Vo B10M-62 YV31MA61XVC060874 Pn 9?12VUP8654 C50FT 5/98 (ex NFL 881, R872 RST) from Highland Country (SN) 53113 10/10 53113 SV 09 EGK Vo B12B YV3R8M92X9A134325 Pn 0912.3TMR8374 C49FLT 7/09 Vehicles re-registered 52137 K567 GSA Vo B10M-60 YV31MGC1XPA030781 Pn 9212VCM0824 to FSU 331 10/10 (ex 127 ASV, K567 GSA) 52141 K571 DFS Vo B10M-60 YV31MGC10PA030739 Pn 9212VCM0809 to FSU 797 10/10 54046 SV 08 GXL Vo B12BT YV3R8M9218A128248 Pn 0815TAR7877 to 448 GWL 10/10 Vehicle modifications 9/10: fitted LED destination displays - 22254 (GSU 950, ex V254 ESX), 22272 (X272 MTS) 10/10: fitted LED destination displays - 22802 (V802 DFV).