Vantiv Speeds Time to Market, Shortens Test Execution Time & Increases Risk Coverage by 90% with Tricentis Tosca

Vantiv Case Study

“In a digital economy where fintech firms are disrupting established business mod- els by redefining customer experience and business processes, time to market is key. Automating Vantiv’s testing exponentially decreased our test windows, significantly improving both time to market and reli- ability. It has been a key differentiator.”

Sujit Unni, Vice President of IT

About Vantiv for regression testing and test automation • Automation objects must be identifiable Vantiv is a U.S. based financial services quickly became apparent. independently of their screen location company that provides payment process- • Allow unattended execution with the ing solutions and technology services, Key Requirements ability to recover from failures processing 25 billion payment transac- The initial goal in the automation journey tions annually (over $930 billion in volume) was for Vantiv to identify their automation Key Business Challenges for merchants and financial institutions. needs and select a tool that best fulfilled • Large regression suites could not be Vantiv supports over 800,000 merchant their goals. Their ultimate goal was to de- fully executed manually; even partial locations and around 1,400 financial insti- liver a centralized suite of automated re- coverage took several weeks tutions. Vantiv is the second-largest mer- gression tests and a flexible enterprise test • Testing depended on inconsistent ex- chant acquirer and the largest PIN debit data management strategy for a collabora- isting test data because creating new acquirer based on the number of transac- tive enterprise-wide QA team comprised test data was too time-consuming tions in the U.S. of 100 individual resources. The right tool • Tens of thousands of manual test cas- had to meet the following criteria: es in HP ALM were defined in ways Business Setting • Increase the overall quality of testing that led to misinterpretation and in- Payments is an extremely complex industry • Improve risk-based coverage for re- consistent execution with unknown that is rapidly-evolving in response to tech- gression testing risk coverage nology disruption and demand for new ca- • Reduce execution time & manual • Production release cycles had to be pabilities. Vantiv is a high-growth company testing effort extended to accommodate long man- that recently underwent a transformation • Integrate automation into an iterative ual regression test cycles which directly impacted how they devel- development process • If defects were found, additional test- op and deliver their payment processing • Integrate with Vantiv’s requirement, ing was conducted, but did not pro- solutions. Part of this transformation in- defect and build tools vide a proactive solution cluded a large scale adoption of agile best • Implement Continuous Integration • Could not complete satisfactory end practices and methodology. This shift also and Continuous Testing to end testing due to time constraints required testing to become faster, more • Allow easy refactoring of automated reliable, and more predictable. The need test cases

The Tricentis Solution Key Benefits Tricentis was engaged to conduct a pilot. Reduced execution time of regression testing by ~90% The pilot was completed on time and a Time to Continuous Testing demonstrated roadmap for strategic automation of key Market Automated End to End Testing Higher number of releases per year applications was created. This pilot was 100% successful in the automation of key Reduced test redundancy with risk-based test case design applications. Vantiv decided to start with Improved Quality & Risk Coverage Implemented risk based testing 15 licenses of Tricentis Tosca as their auto- Improved risk coverage by ~90% mation solution. Leveraged Tricentis Tosca TDM (non DB) Test Data Improved test data consistency Vantiv implemented all capabilities of Management Reduced dependency on upstream / downstream applications Tricentis Tosca: • Module-Based Test Automation • Manual Testing Key Accomplishments & Results • Risk-Based Testing • Test Data Management “We have made huge strides in Test Other key accomplishments include: • API Engine Automation over the last year by • More than 15 applications are current- • Excel Engine rolling out Tricentis Tosca enterprise ly using Tricentis Tosca for automation. • Database Access wide. We not only automated re- • All critical applications have automat- • Exploratory Testing gression suites, but also went a step ed regression test suites completed or • Orchestrated Service Virtualization further in demonstrating Continuous in progress. (in progress) Integration and Continuous Testing... • Regression Automation helped uncov- • Big Data Testing (in progress) and now we’re moving towards Con- er defects not found in manual test- tinuous Delivery. This brought signifi- ing. This prevented major customer Following the purchase, Vantiv moved on cant improvements in speed to mar- disruptions. to the bigger initiatives of improving re- ket and confidence in the quality of • Demonstrated Continuous Testing gression testing risk coverage & continu- our deliverables.” with the ability to distribute execution ous integration. An enterprise rollout plan Raj Kanuparthi and schedule regression testing. was established as well as a roadmap for Head of Enterprise Quality Assurance team • Achieved automation with the cur- automation of regression backlog items for rent QA resources, thanks to Tricentis strategic applications. Tricentis partnered Tosca’s ease of use. with Vantiv to provide support and guid- After the initial implementation, the QA us- • Quickly created test data for all test- ance during the implementation of Tricentis ers could successfully execute and expand ing cycles (Regression, UAT, Perfor- Tosca across many different technologies. on the provided test portfolio as well as per- mance).n form test data management by themselves.

About Tricentis

Tricentis, the Continuous Testing Company, specializes in market leading agile software testing tools for enterprises. We help Global 2000 companies adopt DevOps and gain success by achieving automation rates of over 90%. Top analysts recognize Tricentis as a leader in Software Test Automation, with Model-based Test Automation and Test Case Design as standout features.

Our 400+ customers include global names from the Top 500 brands such as A&E, Allianz, Deutsche Bank, HBO, JetBlue, Orange, Swiss Re, Telstra, Toyota, UBS, Vantiv, Virgin Airlines, and Zurich Insurance. Tricentis has offices in Austria, United States, Germany, Switzerland, UK, Netherlands, Poland, and Australia.

www.tricentis.com