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How We Have Supported NHS Wales During COVID-19

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How We Have Supported NHS Wales During COVID-19 Adding Value Through Partnership, Innovation and Excellence IN PARTNERSHIP Summer 2020 Portal Launched Procurement NWSSP Launch for Business Offers Services Celebrate New and of Support to NHS Success at GO Improved Website Wales Awards Wales How We Have Supported NHS Wales During COVID-19 NWSSP - Specialist Estates Services Support COVID-19 Field Hospitals Health Courier Services Featured on S4C Newyddion / News to Highlight Work Undertaken During COVID-19 CONTENTS How We Are Supporting NHS Wales 04 During COVID-19 NWSSP - Specialist Estates Services 06 Support COVID-19 Field Hospitals NWSSP - Specialist Estates Services 08 Supporting Oxygen Provision at 06 COVID-19 Field Hospitals NWSSP - Specialist Estates Services 10 Supporting Fire Safety at COVID-19 Field Hospitals Health Courier Services Featured on S4C Newyddion / News to Highlight 12 Work Undertaken During COVID-19 Portal Launched for Business Offers of 12 Support to NHS Wales in Fight Against 13 Coronavirus NWSSP meets Five Key Steps to 14 Keeping Safe at Work Pledge Procurement Services Celebrate 15 Success at GO Awards Wales 2020 13 Legal and Risk Services 16 Shortlisted for Wales Legal Awards NWSSP Launch New 16 and Improved Website Thank You to Our 15 17 NHS Heroes Daughter of Procurement Services Colleague Raises £230 for Treats to 18 Donate to NHS Wales Nurses Charity Football Match Raises Over 18 £300 for Lullaby Trust Charity 16 2 The Magazine for WELCOME NHS Wales Health TO IN PARTNERSHIP Boards & Trusts This publication aims to highlight some of the I am delighted to announce the launch of our recent achievements that the NHS Wales Shared new and modernised internet website. Our Services Partnership (NWSSP) has delivered on website has been developed in partnership with behalf of Health Boards and NHS Trusts across staff, service areas, NHS Wales Informatics Wales. Service and our customers. The new website platform reflects NWSSP’s core values of In this Summer edition, we focus on collaborative innovation and partnership working. working within NHS Wales, illustrating how Shared Services staff have responded to the Finally, I wish to thank our staff and stakeholders COVID-19 pandemic with articles focusing on for their dedication, commitment and the support provided by NWSSP. Whilst this has professionalism over the last 5 months. We been a very difficult time, NWSSP has embraced have seen unprecedented times but we have all challenges it has faced and has built on our risen to and met every challenge. Our staff already excellent professional relationships with have been continuously going the extra mile to stakeholders. The response by Shared Services ensure that we keep delivering our services to staff has been exceptional and has shown how support the NHS in Wales - something that has we have risen to these challenges collectively. been positively recognised by NHS Wales and Welsh Government officials as well as our wider NWSSP service areas fulfilled a critical role in stakeholders. helping to address the requirement to rapidly increase bed capacity across Wales, with the Neil Frow repurposing of many existing NHS buildings and Managing Director the development of new field hospitals. Within just a few short weeks, we created 1,500 beds at For more news about NWSSP, please follow us Ysbyty Calon y Ddraig in the Principality Stadium; on our social media channels. achieved a 75% increase in available oxygen flow provision across NHS Wales and procured and delivered 138,000 pieces of equipment @NWSSP provided to help support field hospitals, including beds, imaging equipment, syringe drivers and medicines. NWSSP Focusing on collaborative working, Life Sciences Hub Wales developed an online portal to enable NWSSP industry to upload offers of support for the health and social care sectors for consideration by NHS Wales. We are grateful to Life Sciences Hub Wales for developing this new portal and taking the pressure off processing initial enquiries. It enabled us to focus on following up the referrals from this exercise, facilitating quicker procurement of products to support frontline services. I would also like to reflect upon the recent success for NWSSP Procurement Services at the GO Wales Awards. This recognition is a culmination of the efforts of our staff and recognises the tireless work and endeavour that underpins the delivery of our critical services. 3 How We Have Supported NHS Wales During COVID-19 Aligned with continuing to deliver our main ‘business as usual’ services to our customers, we have carried out the below: Procurement Services are working Digital Workforce Solutions Digital with Public Health Wales on the Mass Learning Team have scheduled COVID-19 testing programme, for webinars with Local Authorities across national roll out. Wales to highlight available resources to support COVID-19. Workforce and Organisational Procurement Services have been Development Services have 200+ Sourcing and distributing 280 staff on deployment register, 26 million items of PPE to Health and deployed and 11 ready to start Social Care sites across Wales. deployment. Employment Services is currently Central Team eBusiness Services supporting the process of enrolment are providing 24-7 support for our and has deployed 2,344 Nursing and Supply Chain, Procurement and Midwifery Council Students, 149 Allied Finance enterprise systems across NHS Health Professions Students. Working Wales, this includes setting up urgent with Primary Care and Health Boards COVID-19 suppliers. to support 1,569 professional re- registrants back into NHS Wales and independent sectors. 4 Primary Care Services have Specialist Estates Services are supported the delivery of 105,000 supporting the creation of up to 50 surge hospital and COVID-19 testing patient letters with Welsh Government. facilities across NHS Wales. Surgical Materials Testing Legal & Risk Services has managed Laboratory are supporting a high volume of queries, including procurement through certification and cluster working and setting up test report checks for PPE and devices. COVID-19 treatment hubs. Student Award Services helpdesk Audit and Assurance Services are has been operating an urgent providing ongoing advice and support enquiries line in order to provide the as NHS bodies revise governance and best support to service users. control arrangements. Bwrdd Iechyd Prifysgol Cwm Taf Morgannwg University Health Board Medical Examiner Service has Counter Fraud Services are implemented a ‘Qualified Death supporting NHS Wales by providing Certifier’ role within Cwm Taf specialist guidance in relation to the Morgannwg University Health Board to current Recruitment, Procurement ease the burden on front line doctors. and Supply Chain processes to help prevent fraud during COVID-19. 5 NWSSP - Specialist Estates Services Support COVID-19 Field Hospitals ith the onset of COVID-19 in the UK, NHS The surveyors in the Property Section of SES Wales and Welsh Government started advised Health Boards on the terms of occupation Wplanning for the creation of temporary of the properties being acquired and assisted in hospitals to cover for the projected increase in documenting the occupational agreements which patients likely to require specialist care. included leases, licences and tenancies at will. To help provide this additional capacity temporary In many cases, the documentation had to be hospitals, or field hospitals, as is their more completed in an incredibly short period of time, common name, were constructed across Wales. with the surveyors working to ensure that the Field hospitals are designed to support the NHS Health Boards had the necessary rights to occupy during the coronavirus pandemic by providing the properties and were not over exposed on extra bed capacity but they will also help normal costs wherever possible. hospital services restart and support social care services. SES engineers and fire advisors initially provided technical scrutiny on the field hospitals designs Nineteen new field hospitals were created in taking a pragmatic approach in the application of less than 8 weeks, providing an additional Welsh Health Technical Memorandums (WHTMs) 6,000 beds throughout Wales. Specialist guidance documents to each specific site. Most Estate Services (SES) was involved in many of of the field hospitals designs were based on a the processes throughout the acquisition and modular construction methods, such as modular development of the new facilities. wiring for the electrical infrastructure utilising the existing electrical infrastructure and backed-up Health Boards repurposed existing buildings temporary generators. including two rugby stadiums, two rugby training venues, a holiday park, a theatre venue, industrial buildings and several leisure centres. In addition, Aneurin Bevan University Health Board accelerated the construction of the new Grange University Hospital near Cwmbran, to provide an additional surge capacity of 650 beds with SES again working closely with the contractor and colleagues in the Health Board. Health Boards quickly assembled construction team experts consisting of in-house staff, building contractors, designers and SES to facilitate the building of the new hospitals. The biggest field hospital constructed in Wales was Ysbyty Calon y Ddraig, Dragon’s Heart Hospital, in the Principality Stadium in Cardiff, providing an additional 1500 beds. Ysbyty Calon y Ddraig, Cardiff 6 A major problem they encountered was the 4 to 6 weeks provision of medical gas and in particular oxygen. The
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