COMMITTEE INFORMATION PACKET

JUNE 21, 2021 2:15 PM

Page 1

COMMITTEE INFORMATION AGENDA (via Virtual Meeting) MONDAY, JUNE 21, 2021 2:15 P.M.

Special Notice Regarding this Meeting:

Due to the COVID-19 (Coronavirus) pandemic, Tarrant County Public Health Recommendations issued on March 13, 2020, “strongly” recommended “organizers of events of any size in which people will be in close contact to cancel or postpone such events. [emphasis added]” In response, the Trinity Metro Board will meet by virtual meeting in strict adherence with applicable law, including in accordance with the suspension of certain requirements of the Open Meetings Act made by Governor Abbott on March 16, 2020, to permit open meetings to occur in a fully virtual setting.

The public is invited to participate in this virtual meeting by dialing the following toll-free teleconference bridge number: Microsoft Teams meeting

Join on your computer or mobile app

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+1 321-754-9506,,45795200# United States, Orlando

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Each part of the virtual meeting is required to be open to the public will be audible to all participants on the call and recorded, and two-way communication will be maintained throughout the entire meeting, although there is not an opportunity or agenda for public comments in the committee meetings. Any individual who wishes to speak must first identify himself or herself. To optimize audibility, all participants are urged to mute their phones and turn off their cameras unless and until speaking.

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COMMITTEE INFORMATION AGENDA (via Virtual Meeting) MONDAY, JUNE 21, 2021, 2:15 P.M.

A. CALL TO ORDER

B. ROLL CALL

C. TRANSIT ORIENTED DEVELOPMENT COMMITTEE PRESENTATION

1. East Lancaster Transit Oriented Development – Brad Lonberger, Senior Project Manager, Kimley-Horn

D. COMMUTER RAIL COMMITTEE ACTION ITEMS

1. CRC2021-12 Continued Program Management Services for TEXRail – Jon-Erik Arjanen

E. PLANNING/OPERATIONS/MARKETING COMMITTEE ACTION ITEMS

1. POM2021-25 Concrete Services – Carrie Weir 2. POM2021-26 Extension of Trillium Contract – Carrie Weir 3. POM2021-27 Mercantile Partners Shared Ride Fare Amendment 1 – Rodney Woods

F. FINANCE & AUDIT COMMITTEE ACTION ITEMS

1. FAC2021-21 Section 5310 Paratransit Service Provider – Carla Forman

G. COMMITTEE INFORMATION REPORTS

1. Commuter Rail

i. TEXRail Ridership Report – Jon-Erik Arjanen ii. Trinity Railway Express Report – Jon-Erik Arjanen

2. Planning / Operations / Marketing

i. Operations Report – Wayne Gensler ii. Ridership Report – Wayne Gensler iii. Marketing & Communications Report – Melissa Chrisman iv. Customer Relations Report – Detra Whitmore

Page 3

3. Finance & Audit

i. Balance Sheet – Fred Crosley ii. Statement of Revenue and Expenses – Fred Crosley

4. Transit Oriented Development – Tito Rodiguez

THERE WILL BE NO REGULARLY SCHEDULED JULY 2021 COMMITTEE MEETINGS. PLEASE CHECK WEBSITE FOR UPDATES.

NEXT MEETING IS SCHEDULED FOR AUGUST 23, 2021. PLEASE CHECK WEBSITE FOR DETAILS.

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COMMUTER RAIL COMMITTEE

ACTION ITEMS

Page 5 DocuSign Envelope ID: 33D14261-9E33-4E5A-8C87-B249D9E2AC79

COMMUTER RAIL COMMITTEE ACTION ITEM

Item Number: CRC2021-12 Meeting Date: June 21, 2021 Item Title: Continued Program Management Services for TEXRail BACKGROUND

The TEXRail Program Management Consultant CH2M (PMC) provided program management services for the TEXRail project. Although the original contract ended on September 30, 2019, Trinity Metro needed to continue utilizing the TEXRail individuals/firms that were part of the PMC team providing oversight for these required contracts through 2020 and into 2021. Jacobs Engineering Group, Inc. has now acquired CH2M, and Jacobs Engineering Group, Inc. is one of the selected firms for the Indefinite Delivery/Indefinite Quantiy (IDIQ) contract. Trinity Metro seeks to extend a task order under the IDIQ contract based on cost plus a fixed fee to retain the services of the following firms from the PMC team through tentatively July 2021.

 Rail Vehicle Support Services through July 2021 – Jacobs Engineering Group, Inc., for $60,819.49  Positive Train Control (PTC) System Integrator, January 2021 to April 2021– JGA Railway Operations Services, work performed, for $57,937.71  Safety Certification Support Services – Jacobs Engineering Group, Inc., for $17,809.54

PROCUREMENT

In June 2018, Trinity Metro’s Board of Directors approved contracts with six (6) IDIQ consultants to provide professional engineering services, including planning, design, and construction management to Trinity Metro.

Task Order Number 4 was issued to Jacobs Engineering Group, Inc. to perform these services for $917,372.72 for work to be completed by December 2020. Additional work into 2021 was required as related to PTC, Rail Vehicle Support, and Design Verification and Safety Certification through the FTA. We recommended that Task Order Number 4 be extended for $178,841.46 for continued support for completing the TEXRail Program, from January 2021 through July 2021.

FINANCING

Funding for the continued Program Management services for TEXRail will be funded from the TEXRail Program Contingency.

Page 6 DocuSign Envelope ID: 33D14261-9E33-4E5A-8C87-B249D9E2AC79

Item Number: CRC2021-12 Meeting Date: June 21, 2021 Item Title: Continued Program Management Services Page: 2 for TEXRail

RECOMMENDATION

We request the Commuter Rail Committee recommend to Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to extend Task Order Number 4, with Jacobs Engineering Group, Inc., in the amount of $178,841.46 for continued program management services for the TEXRail Project.

Approved by: Jun-16-2021 JON-ERIK ARJANEN, VP/CHIEF OPERATING DATE PRESIDENT/CEO OFFICER RAIL

Page 7

PLANNING/OPERATIONS/ MARKETING COMMITTEE

ACTION ITEMS

Page 8 DocuSign Envelope ID: 00F9D071-D641-4A29-9B17-EB66320BB99CCFBAF2DD-5241-463A-A8A9-5A92FA85033D

PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM

Item Number: POM2021-25 Meeting Date: June 21, 2021 Item Title: Concrete Services

BACKGROUND

Trinity Metro requires concrete repairs to its bus and parking lots on an as-needed basis. These repairs must meet the requirements of the existing elements at each location. In addition to repair services, the Fort Worth Bike Sharing Program requires installing bicycle station concrete pads over the next three years. This contract will allow both the Facilities Maintenance Department and the Fort Worth Bike Sharing Program to address their specific concrete needs in a timely manner and at a lower cost.

PROCUREMENT

Trinity Metro’s Procurement Department has followed procurement policy and procedures and cmplies with all applicable Federal, State, and Trinity Metro procurement requirements.

FINANCING

Funds are included in Trinity Metro’s FY2021 Operating Budget through the permitted reassignment of approved funding levels from timing differences or project cost variations for operating expenditures. Consequently, approval of this Action Item should not result in a net modification of funding levels for operating expenditures in FY2021. Funds for future years of the contract will be considered in the proposed operating budgets for those years.

RECOMMENDATION

We request the Planning, Operations, and Marketing Committee recommend to Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to execute a three-year contract with two one-year renewal options with Thomas 11 Development, LLC to provide concrete services for $1,355,000.00 with a 5% contingency of $67,750.00 for a total amount of $1,422,750.00

Approved by: Jun-14-2021 CARRIE WEIR, DIRECTOR OF FACILITIES DATE WAYNE GENSLER, VP/CHIEF OPERATING OFFICER BUS AND PARATRANSIT

Page 9 DocuSign Envelope ID: 00F9D071-D641-4A29-9B17-EB66320BB99C

PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM

Item Number: POM2021-26 Meeting Date: June 21, 2021 Item Title: Extension of Trillium Contract

BACKGROUND

Trinity Metro’s compressed natural gas (CNG) fueling station is operated and maintained by a third-party contractor. The current CNG fueling station Operation and Maintenance contract No. 11-028 is with Trillium USA, LLC (Trillium). Trillium began Operation and Maintenance service of the CNG fueling station in 2011. Over the last ten (10) years contract term, the fueling station has gone through multiple upgrades, including converting from a gas-operated compression system to a fully electric compression system. The current contract is scheduled to expire on August 28, 2021. This request is to extend the current Trillium Contract No. 11-028 for one additional year.

The current rate is based on the compression pricing of 0.950 per MMBTU. The one-year extension would be billed at 0.979 per MMBTU. Currently, Trinity Metro utilizes roughly 22,000 MMBTU’s of compressed natural gas per month. Therefore, this one-year extension would have an approximate value of $258,456.00.

PROCUREMENT

Trinity Metro’s Procurement Department has followed procurement policy and procedures and complies with all applicable Federal, State, and Trinity Metro procurement requirements.

FINANCING

There are funds in Trinity Metro’s FY2021 Operating Budget to finance the cost of these services. Funds for future years will be considered in their respective proposed budgets.

RECOMMENDATION

We request the Planning, Operations, and Marketing Committee recommend to Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to execute a one-year extension with Trillium for the Operation and Maintenance of the Compressed Natural Gas Fueling Station at a fixed rate of 0.979 per MMBTU for an amount of $258,456.00 plus a 10% contingency of $25,845.60, for a total of $284,301.60.

Approved by: Jun-14-2021 CARRIER WEIR, DIRECTOR OF FACILITIES DATE WAYNE GENSLER, VP/CHIEF OPERATING OFFICER BUS AND PARATRANSIT

Page 10 DocuSign Envelope ID: 00F9D071-D641-4A29-9B17-EB66320BB99C

PLANNING, OPERATIONS & MARKETING COMMITTEE ACTION ITEM

Item Number: POM2021-27 Meeting Date: June 21, 2021 Item Title: Mercantile Partners Shared Ride Fare Amendment 1 BACKGROUND

On December 17, 2018, Trinity Metro Board of Directors approved BA2019-26 Pilot On-Demand Ride Share Services Program with River North Transit, LLC (VIA) and Circuit Inc. (formally known as TFR Transit), as contractors to provide on-demand rideshare service, implementing a combined not-to-exceed amount of 10 million dollars for up to five one-year term agreements.

On March 25, 2019, Trinity Metro Board of Directors approved BA2019-44 for the Mercantile ZIPZONE On-Demand Service providing first-mile/last-mile connection servicing the TEXRail Station at Mercantile Center. Thereby supporting our core focus of delivering seamless transportation service in an area that creates approximately 18,000 jobs for the citizens of Fort Worth.

On June 24, 2019, Trinity Metro Board of Directors approved BA2019-59 establishing a two-year agreement with Mercantile Partners L.P. for subsidy support of the prosed $3.00 fare associated with this premium service within the outlined area of Mercantile Center Business Park.

CURRENT STATUS

Trinity Metro Planning, Operations, and Marketing Departments continue to develop support for core services, serve employers and workforce needs, and increase ridership by improving access to convenient services within this area.

As part, Mercantile Partners, L.P. have agreed to amend Memorandum of Understanding No. 006, extending their agreement for another two-yearS continuing to bring validity to the program and establish continuity of services within the area.

FINANCING

Mercantile Partners L.P. will provide a subsidy of $2.00 per ride originating or terminating in the outlined Mercantile Partners zone. The passenger will be responsible for $1.00 per ride to meet the premium fare of $3.00 per ride per passenger.

Page 11 DocuSign Envelope ID: 00F9D071-D641-4A29-9B17-EB66320BB99C

Item Number: POM2021-27 Meeting Date: June 21, 2021 Item Title: Mercantile Partners Shared Ride Fare Page: 2 Amendment 1

RECOMMENDATION

The Planning, Operations, and Marketing Committee request Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to approve the extension of Mercantile Partners L.P. continuation to provide a subsidy of $2.00 per ride as outlined in MOU-006.

Approved by: Jun-14-2021 RODNEY WOODS, EMERGING MOBILITY DATE WAYNE GENSLER, MANAGER VP/CHIEF OPERATING OFFICER BUS AND PARATRANSIT

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FINANCE & AUDIT COMMITTEE

ACTION ITEMS

Page 13 DocuSign Envelope ID: 00F9D071-D641-4A29-9B17-EB66320BB99C

FINANCE AND AUDIT COMMITTEE ACTION ITEM

Item Number: FAC2021-21 Meeting Date: June 21, 2021 Item Title: Section 5310 Paratransit Service Provider

BACKGROUND

The Federal Transit Administration (FTA) provides funding under the Section 5310 grant program of Title 49 of the United States Code. The goal of the Section 5310 program is to provide transportation for elderly and disabled persons residing in cities that do not have public transportation available to them. Trinity Metro has received these grant funds and contracted with Catholic Charities Fort Worth to provide the service since 2011. The existing contract with Catholic Charities Fort Worth expires in August 2021.

Trinity Metro’s Section 5310 program is called Tarrant County Transportation Service (TCTS). There are currently eleven cities that participate financially in TCTS. Their financial participation, along with the Section 5310 grant funds, pays for the service. No local FWTA funds are used for this service.

REQUEST FOR PROPOSAL

In accordance with the FWTA Procurement Policy, Request for Proposals (RFP 21-T022) for para- transit service for the TCTS program was released and advertised on Trinity Metro’s website and the Bonfire Portal on May 10, 2021. RFP packets were downloaded by 15 organizations and firms. The proposal submission due date was May 26, 2021.

One proposal was received from Catholic Charities, the current service provider.

An evaluation team of Trinity Metro employees evaluated the proposal based on specific criteria and determined it to be compliant. Their costs per one-way trip for years one through five are:

Year 1: $45.00 Year 2: $46.35 Year 3: $47.74 Year 4 : $49.17 Year 5: $50.65 A cost analysis was conducted to ensure their pricing was fair and reasonable.

The Section 5310 grant is typically $200,000 each year.

FINANCING

Funds are available through the Federal Transit Administration 5310 grant. The local match is paid by participating cities. Trinity Metro receives an administration fee for managing the program.

Page 14 DocuSign Envelope ID: 00F9D071-D641-4A29-9B17-EB66320BB99C

Item Number: FAC2021-21 Meeting Date: June 21, 2021 Item Title: Section 5310 Paratransit Service Provider Page: 2

PROCUREMENT

Trinity Metro’s Procurement Department has followed procurement policy with the Request for Proposals and is in compliance with all applicable Federal, State, and the Trinity Metro procurement requirements.

A Disadvantaged Business Enterprise (DBE) Goal of 5% was established for this solicitation. Catholic Charities Fort Worth will be utilizing their own in-house workforce and volunteers to perform this paratransit service. Additionally, Catholic Charities Fort Worth uses a DBE firm to perform preventive maintenance, auto body repair and tire repair and replacement for its fleet vehicles. A portion of that work is related to the vehicles that would be used for this paratransit service.

RECOMMENDATION

We request the Finance & Audit Committee recommend to Trinity Metro Board of Directors to authorize the President/Chief Executive Officer to enter into a five-year contract with Catholic Charities Fort Worth to provide Section 5310 Transportation Services (i.e. TCTS) subject to annual grant funds availability.

Approved by: Jun-14-2021 CARLA FORMAN, DIRECTOR OF DATE WAYNE GENSLER, VP/CHIEF PARATRANSIT AND CONTRACTED OPERATING OFFICER BUS SERVICES AND PARATRANSIT

Page 15

COMMITTEE REPORTS

Page 16 COMMUTER RAIL COMMITTEE INFORMATION ITEM

Item: TEXRail and Trinity Railway Express (TRE) Meeting Date: June 21, 2021 Update

Jon Erik Arjanen, Chief Operating Officer / Vice President of Rail, will present an update on TEXRail and Trinity Railway Express (TRE).

Page 17 TEXRail Report April 2021

Jon-Erik "AJ" Arjanen COO/VP of Rail June 2021

Page 18 TEXRail Safety

Days without a lost time injury: ● Transportation/Maintenance of Equipment - 1,206 ● Maintenance of Way/Signal - 276

Page 19 TEXRail On-Time Performance

99.8% 100.0% 99.4% 99.4% 99.6% 99.1% 99.3% 99.2% 99.0% 99.2% 99.5% 99.5% 99.4% 99.0% 99.3% 99.2% 98.9% 99.0% 98.9% 98.0% 98.5%

97.0% 97.0% 96.0%

95.0%

94.0%

93.0%

92.0%

91.0%

90.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 FY21 Goal -- 97%

Page 20 TEXRail Monthly Ridership

60,000

51,211 50,000 44,741 43,795 41,943 40,276 40,000

28,476 30,000 23,804

20,000 23,194 24,752 19,452 17,803 17,585 17,391 18,421 15,064 10,000 12,879 14,067 14,145 10,478

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 260,920 FY21 YTD Ridership: 139,469 Wkd Sat Sun

April 2021 April 2020

Page 21 TEXRail Average Weekday Ridership

1,800 1,649 1,600 1,386 1,380 1,400 1,319 1,330

1,200 959 1,000

800 744 755 600 689 598 628 552 564 573 400 484 463 461 495 385 200

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21

Page 22 TEXRail Average Saturday Ridership

2,500

1,951 2,000 1,894 1,722 1,737 1,767

1,500

1,102 1,035 1,000 1,074

816 745 795 500 659 665 574 583 505 425 462 300 0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21

Page 23 TEXRail Average Sunday Ridership

1,600 1,511 1,462

1,400 1,297 1,183 1,210 1,200

1,000 822 756 800 812 750 600 643 640 541 537 524 400 495 467 446 457 369 200

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21

Page 24 TEXRail Average Weekday Ridership

191 DFW Airport Terminal B 110 13 DFW Airport North 4 85 Grapevine/Main Street 21 74 North Richland Hills/Smithfield 29 57 North Richland Hills/Iron Horse 33 60 Mercantile Center 27 32 North Side 20 123 Fort Worth Central 73 110 Fort Worth T&P 68

0 50 100 150 200 250 April 2021 April 2020

Page 25 TEXRail Average Saturday Ridership

174 DFW Airport Terminal B 67 7 DFW Airport North 2 267 Grapevine/Main Street 15 172 North Richland Hills/Smithfield 9 75 North Richland Hills/Iron Horse 21 50 Mercantile Center 12 47 North Side 6 156 Fort Worth Central 49 154 Fort Worth T&P 45

0 50 100 150 200 250 300 April 2021 April 2020

Page 26 TEXRail Average Sunday Ridership

206 DFW Airport Terminal B 87 6 DFW Airport North 1 123 Grapevine/Main Street 19 68 North Richland Hills/Smithfield 11 42 North Richland Hills/Iron Horse 20 27 Mercantile Center 10 28 North Side 11 133 Fort Worth Central 57 123 Fort Worth T&P 63

0 50 100 150 200 250 April 2021 April 2020

Page 27 TRE Report April 2021

Jon-Erik "AJ" Arjanen COO/VP of Rail June 2021

Page 28 TRE Safety

Days without a lost time injury: ● Transportation/Maintenance of Equipment - 57 ● Maintenance of Way/Signal - 184

Page 29 TRE On-Time Performance

99.6% 100.0% 99.2% 98.8% 99.3% 98.2% 97.7% 97.7% 98.0% 98.7% 97.9% 98.2% 98.0% 97.9% 97.9% 98.0% 96.0% 96.4% 94.0% 95.0% 95.3%

92.0% 93.1% 92.5% 90.0%

88.0%

86.0%

84.0%

82.0%

80.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21 Goal -- 97%

Page 30 TRE Monthly Ridership

250,000 229,669

200,000 172,496 156,507 147,144 147,462 150,000

110,765

100,000

68,275 52,364 54,016 74,715 43,797 45,332 44,247 50,000 62,970 55,314 51,770 54,502 45,081 45,686

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 1,009,729 FY21 YTD Ridership: 412,627 Wkd Sat Sun

April 2021 April 2020

Page 31 TRE Average Weekday Ridership

9,000 8,246 8,000 7,090 6,845 6,881 7,000 6,493

6,000

5,000 4,585

4,000

3,000 2,731 2,881 2,000 2,475 2,462 2,365 2,225 2,116 2,203 2,114 1,797 1,845 1,826 1,763 1,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21

Page 32 TRE Average Saturday Ridership

8,000 6,932 7,000

6,000

5,000 4,403 3,777 4,000 3,328 3,315

3,000 2,463 2,046 2,000 2,116 1,703 1,824 1,000 1,521 1,441 1,537 1,594 1,304 1,356 1,378 1,291 1,230

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21

Page 33 TRE Average Weekday Ridership

614 EBJ Union 478 282 Victory 163 250 Medical Market Center 135 265 Downtown Irving Heritage Crossing 166 164 West Irving 94 229 CentrePort 143 132 Bell 79 175 Richland Hills 85 330 Fort Worth Central 227 289 Fort Worth T&P 227 0 100 200 300 400 500 600 700 April 2021 April 2020

Page 34 TRE Average Saturday Ridership

538 EBJ Union 432 282 Victory 152 82 Medical Market Center 91 165 Downtown Irving Heritage Crossing 140 87 West Irving 75 148 CentrePort 96 80 Bell 59 90 Richland Hills 61 309 Fort Worth Central 200 264 Fort Worth T&P 232 0 100 200 300 400 500 600 April 2021 April 2020

Page 35 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item: Operations Update Meeting Date: June 21, 2021

Wayne Gensler, Chief Operating Officer / Vice President of Bus and Paratransit, will present an update on Operations.

Page 36 Operations Report April 2021

Wayne Gensler COO/VP of Bus and Paratransit June 2021

Page 37 Fixed Route On-Time Performance

100.0%

95.0%

90.0% 90.0% 90.0% 90.4% 90.0% 90.0% 90.3% 89.5% 89.5% 90.0% 89.3% 89.8% 90.0% 89.6% 89.6% 89.0% 89.6% 89.2% 89.5% 88.0% 85.0%

80.0%

75.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21 Goal Above 90%

Page 38 Fixed Route Miles Between Road Calls 25,000

20,000

15,000

10,000

5,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 9,858 11,364 10,828 19,522 17,580 13,134 15,141 17,390 13,128 22,422 10,466 11,791 FY21 12,172 13,233 14,534 16,631 16,352 15,145 17,660

Goal Above 13,900 Below Minimum

Minimum 11,500

Page 39 Preventable Major Collisions Fixed Route per 100K Miles 0.90

0.80

0.70

0.60

0.50

0.40

0.30

0.20

0.10

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 0.34 0.55 0.71 0.53 0.57 0.60 0.00 0.00 0.00 0.78 0.00 0.19 FY21 0.37 0.00 0.00 0.00 0.00 0.00 0.00

Goal Below 0.39 No Collisions

Page 40 Preventable Collisions Fixed Route per 100K Miles 3.00

2.50

2.00

1.50

1.00

0.50

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 1.89 1.65 2.49 1.41 1.90 1.60 1.59 0.78 0.98 0.78 1.15 1.70 FY21 1.64 0.97 1.12 1.36 1.06 0.92 1.17

Goal Below 1.71

Page 41 Non-Preventable Collisions Fixed Route per 100K Miles 7.00

6.00

5.00

4.00

3.00

2.00

1.00

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 3.09 2.93 1.95 3.89 1.71 4.01 1.85 1.83 1.47 1.16 1.72 1.51 FY21 2.92 3.49 3.35 5.82 1.06 1.65 1.37

Page 42 ACCESS InHouse On-Time Performance

100.0% 96.7% 97.0% 97.0% 95.4% 95.7% 93.9% 94.6% 95.0% 97.1% 96.6% 95.5% 96.3% 94.3% 95.3% 90.0% 91.8%

89.0% 89.0% 88.3% 85.0% 84.1% 80.0%

75.0%

70.0% 73.0%

65.0%

60.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21 Goal Above 91%

Page 43 ACCESS InHouse Miles Between Road Calls 40,000

35,000

30,000

25,000

20,000

15,000

10,000

5,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 7,929 36,318 36,396 18,480 13,457 12,628 14,863 18,527 8,620 17,052 12,383 22,532 FY21 18,722 17,291 15,348 26,984 15,936 13,083 30,526

Goal Above 14,700 Below Minimum

Minimum 13,000

Page 44 Preventable Major Collisions ACCESS InHouse per 100K Miles 1.20

1.00

0.80

0.60

0.40

0.20

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 FY21 1.07 0.00 0.00 0.00 0.00 0.00 0.00

Goal Below 0.15 No Collisions

Page 45 Preventable Collisions ACCESS InHouse per 100K Miles 6.00

5.00

4.00

3.00

2.00

1.00

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 0.00 0.00 1.83 0.90 2.79 5.66 1.68 0.00 1.16 0.00 1.15 2.22 FY21 2.14 0.00 1.09 0.00 0.00 2.18 0.00

Goal Below 0.75 No Collisions

Page 46 Non-Preventable Collisions ACCESS InHouse per 100K Miles 7.00

6.00

5.00

4.00

3.00

2.00

1.00

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 4.20 6.42 1.83 3.61 3.72 0.00 0.00 0.00 0.00 0.00 0.00 0.00 FY21 2.14 3.47 0.00 0.00 6.28 0.00 0.00 No Collisions

Page 47 ACCESS Contract On-Time Performance

100.0% 97.5% 96.2% 96.7% 96.4% 96.8% 95.1% 94.7% 95.0% 97.1% 96.5% 96.5% 96.2% 96.4% 93.9% 90.0% 92.6%

85.0% 86.6% 85.1% 83.2% 80.0% 82.6% 79.2% 75.0%

70.0%

65.0%

60.0% Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep FY20 FY21 Goal Above 91%

Page 48 ACCESS Contract Miles Between Road Calls 80,000

70,000

60,000

50,000

40,000

30,000

20,000

10,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 No RCs No RCs No RCs No RCs No RCs No RCs No RCs No RCs No RCs No RCs 60,781 43,803 FY21 70,075 42,583 22,532 20,232 22,881 37,327 71,642

Goal Above 14,700

Minimum 13,000

Page 49 Preventable Major Collisions ACCESS Contract per 100K Miles 1.00

0.90

0.80

0.70

0.60

0.50

0.40

0.30

0.20

0.10

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 0.55 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 FY21 0.71 0.00 0.00 0.71 0.87 0.00 0.00

Goal Below 0.15 No Collisions

Page 50 Preventable Collisions ACCESS Contract per 100K Miles 3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY20 2.20 0.00 0.00 0.00 0.56 2.02 0.00 0.00 0.00 1.69 0.00 0.76 FY21 0.71 3.13 2.96 1.41 0.87 2.68 0.00

Goal Below 1.00 No Collisions

Page 51 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item: Ridership Report Meeting Date: June 21, 2021

Wayne Gensler, Chief Operating Officer / Vice President of Bus and Paratransit, will present the Ridership Report.

Page 52 Ridership Report April 2021

Wayne Gensler COO/VP of Bus and Paratransit June 2021

Page 53 System-wide Monthly Ridership

900,000 799,000 800,000 697,898 700,000 655,076 660,912 653,547

600,000 506,521 500,000

400,000 371,966

373,815 386,916 300,000 340,902 349,128 334,410 339,625 346,750 351,686 315,210 293,971 311,337 200,000 248,082

100,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY21 FY20 44 4 4 FY20 YTD Ridership: 4,266,925 FY21 YTD Ridership: 2,405,219 Wkd Sat Sun

April 2021 April 2020

Page 54 Fixed Route Monthly Ridership

500,000 473,458

450,000 431,894 415,826 415,687 408,529 400,000

350,000 326,418

300,000 245,214 250,000 260,061 253,225 254,152 240,098 245,988 250,245 249,674 200,000 232,776 230,286 228,539 213,431 150,000 165,239 100,000

50,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 2,685,243 FY21 YTD Ridership: 1,642,601 Wkd Sat Sun

April 2021 April 2020

Page 55 TRE Monthly Ridership

250,000 229,669

200,000 172,496 156,507 147,144 147,462 150,000

110,765

100,000

68,275 74,715 50,000 62,970 55,314 51,770 54,502 52,364 54,016 45,081 45,686 43,797 45,332 44,247

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 1,009,729 FY21 YTD Ridership: 412,627 Wkd Sat Sun

April 2021 April 2020

Page 56 TEXRail Monthly Ridership

60,000

51,211 50,000 44,741 43,795 41,943 40,276 40,000

30,000 28,476 23,804 24,752 20,000 23,194 19,452 17,803 17,585 17,391 18,421 14,145 15,064 10,000 12,879 14,067 10,478

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 260,920 FY21 YTD Ridership: 139,469 Wkd Sat Sun

April 2021 April 2020

Page 57 ACCESS InHouse Monthly Ridership

12,000 10,801 9,928 10,000 9,724 9,505 9,583

8,000 7,432 6,961

6,000 6,784 6,856 6,343 6,359 6,049 6,283 6,158 5,671 5,725 5,251 4,000 4,571 4,194

2,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 61,167 FY21 YTD Ridership: 43,235 Wkd Sat Sun

April 2021 April 2020

Page 58 ACCESS Contract Monthly Ridership

25,000

19,811 20,000 18,473 17,242 17,526 17,465

15,000 13,369 11,584

10,000 11,106 10,939 10,139 9,626 9,656 9,614 9,399 9,616 9,531 7,860 7,770 7,924 5,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 111,656 FY21 YTD Ridership: 70,385 Wkd Sat Sun

April 2021 April 2020

Page 59 ZipZone Monthly Ridership

1,800 1,663 1,684 1,600

1,400 1,345 1,238 1,200 1,070 998 1,029 1,205 1,000 955 983 800 909 929 923 907 905 823 760 772 764 600

400

200

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 7,304 FY21 YTD Ridership: 7,929 Wkd Sat Sun

April 2021 April 2020

Page 60 Other Services Monthly Ridership

25,000 22,363

20,242 20,158 20,000 19,161 19,154 18,176

15,000 14,444 14,766 13,339 12,444 12,094 10,000 11,629 11,652 11,103 11,248 10,748 9,916 9,856 9,240

5,000

0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Ridership: 130,906 FY21 YTD Ridership: 88,973 Wkd Sat Sun

April 2021 April 2020

Page 61 Fixed Route Revenue

700,000 $641,814 $589,225 600,000

$501,237 500,000

$400,796 $403,314 400,000 $365,240 $318,914 300,000 $348,141 $302,348 $296,569 $282,868 $248,899 $262,907 200,000 $245,952 $232,300 $224,840 $224,088

100,000 $133,936 $70,495 0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Revenue: $2,972,121 FY21 YTD Revenue: $1,890,803 Wkd Sat Sun

April 2021 April 2020

Page 62 ACCESS Revenue

250,000

$195,083 200,000

150,000 $122,239 $104,352 100,000 $88,961 $79,730 $78,649 $79,005 $69,328

$72,528 50,000 $63,089 $58,908 $57,300 $54,357 $41,341 $38,088 $40,385 $39,836 $27,717 $17,254 0 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

22 22 FY20 FY21 44 4 4 FY20 YTD Revenue: $548,830 FY21 YTD Revenue: $432,405 Wkd Sat Sun

April 2021 April 2020

Page 63 Summary

April 2021 Bus ACCESS TRE TEXRail System Wide

Recovery Ratio 12.15% 8.25% 4.53% 1.16% 6.42%

Average Fare per Boarding $1.30 $3.74 $0.90 $1.29 $1.35

FY2021 - FYTD Bus ACCESS TRE TEXRail System Wide

Recovery Ratio 7.00% 5.20% 2.64% 1.06% 4.50%

Average Fare per Boarding $1.15 $3.81 $0.63 $1.22 $1.19

Page 64 COVID Service Highlights – May 2021

May

Trips to Medical District on Fixed Route Service 10,673

Medical and Grocery Trips on Paratransit Service 8,940

Dialysis Trips on Paratransit Service 6,296

Work Trips on ZIPZONES 1,809

Job Seekers 4,297

Vaccine Rides Fort Worth 90

Page 65 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item: Marketing & Communications Report Meeting Date: June 21, 2021

Melissa Chrisman, Vice President of Marketing & Communications, will present an update on Marketing & Communications.

Page 66 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item Number: Marketing & Communications Update Meeting Date: June 21, 2021

PAID MEDIA – UPDATE

CAMPAIGN NAME: ZIPZONE RIDERSHIP - ZIP AROUND YOUR ZONE

TIMEFRAME: APRIL 2021

CAMPAIGN RESULTS: 713,409 AD VIEWS, 3,880 AD CLICKS

RIDERSHIP GOAL: 2,151 RIDES IN ZIPZONES IN APRIL

RESULTS FINAL: 1,684 RIDES IN ZIPZONES IN APRIL (GOAL NOT MET)

TACTICS: PAID SOCIAL MEDIA, PAID ONLINE DISPLAY

PAID MEDIA – UPDATE

CAMPAIGN NAME: TEXRAIL RIDERSHIP - MAKE YOUR MOVE

TIMEFRAME: APRIL 2021

CAMPAIGN RESULTS: 9,772,472 AD VIEWS, 6,613 AD CLICKS

RIDERSHIP GOAL: 21,976 RIDES ON TRINITY METRO TEXRAIL IN APRIL

RESULTS FINAL: 23,804 RIDES ON TRINITY METRO TEXRAIL IN APRIL (GOAL EXCEEDED) TACTICS: CABLE TV, STREAMING SERVICES, PAID SOCIAL, PAID ONLINE DISPLAY, BILLBOARDS, PRINT

Page 67 EARNED MEDIA – APRIL RESULTS

NATIONAL/INTERNATIONAL TEXRail was featured in a Mass Transit Magazine article: Living along the TEXRail line, housing booms on commuter line in Dallas-Fort Worth. Metro Magazine included Trinity Metro in an article: DART and Trinity Metro rail lines to connect at DFW Airport following resolution. Trinity Metro was mentioned in a Railway Age article: DART Silver Line, TEXRail: “Meet you at B in ’23.” Trinity Metro was featured in a Progressive Railroading article: DART approves payment to Trinity Metro for DFW Airport connection. Trinity Metro was mentioned in a Railway Gazette International article: Silver Line access to Dallas/Fort Worth airport agreed. TEXRail was mentioned in a Trains Magazine article: Grapevine, Texas, opens “Main Station” with rail facility, hotel and other features. Board Chairman Jeff Davis was quoted in a Mass Transit article: Fort Worth’s TEXRail line and DART’s Silver Line will connect at DFW Airport. TEXRail was mentioned in Yahoo News: Hundreds celebrate “dawn of new era” with grand opening of Grapevine Main Station. Board Chairman Jeff Davis was quoted in an Aviation Pros article: Fort Worth’s TEXRail line and DART’s Silver Line will connect at DFW Airport.

LOCAL/REGIONAL TEXRail was featured on the front page of the Fort Worth Star-Telegram: Housing is booming along TEXRail commuter line. The article was accompanied by an online video: “It’s a hidden gem.” Living and commuting on the TEXRail line. TEXRail was included in a Fort Worth Business Press article: Grapevine Main Station, a $114 million public-private partnership, opens April 24. Culture Map Fort Worth included TEXRail in an article: Trains are now rolling at new commuter rail stop in historic Grapevine. TEXRail was featured in The Gilmer Mirror: Grand opening of historic Grapevine’s majestic Grapevine Main Station. TEXRail was mentioned in a Fort Worth Star-Telegram article: Hundreds celebrate “dawn of new era” with grand opening of Grapevine Main Station. Culture Map Dallas included TEXRail: Trains are now rolling at historic Grapevine’s new commuter rail stop. TEXRail was mentioned in a Fort Worth Star-Telegram article: “We can’t worship the automobile forever.” Grapevine celebrates its grand train station. Free rides to vaccination sites were featured in an Al Dia Dallas article: Fort Worth: Trinity Metro ofrece transporte gratis a centros de vacunacion contra covid-19. Jon-Erik “AJ” Arjanen, vice president and COO for Rail, was interviewed on WBAP news radio: Trinity Metro has reached an agreement to allow DART to run Silver Line into TEXRail’s airport station. Trinity Metro was featured in a Centre for Aviation article: Trinity Metro approves TEXRail-DART rail extension through Dallas Fort Worth International. Board Chairman Jeff Davis was quoted in a Fort Worth Star-Telegram article: Fort Worth’s TEXRail line and DART’s Silver Line will connect at DFW Airport. TEXRail was featured in the Fort Worth Business Press: Learn about planned new southside station for TEXRail.

Page 68 SHARED MEDIA – APRIL RESULTS

OWNED MEDIA – APRIL RESULTS

OWNED MEDIA RESULTS SUMMARY: BLOG/MAKE YOUR MOVE

TOP PERFORMING BLOG POSTS  Black-Owned Businesses You Can Support in Fort Worth | 182 Page Views, 113 Sessions  Transit 101: TEXRail at DFW Airport | 95 Page Views  Parking at TEXRail Stations | 111 Page Views, 57 Sessions  ZIPZONE 101 | 93 Page Views, 57 Sessions  Dash and Discover The Modern Art Museum of Fort Worth | 76 Page Views, 50 Sessions

OWNED MEDIA RESULTS SUMMARY: GOVDELIVERY EMAIL/TEXT MARKETING BULLETINS SENT: 33 (57 IN MARCH)

TOTAL RECIPIENTS: 157,282 (220,464 IN MARCH)

EMAIL OPENS: 20,856 (29,436 IN MARCH)

EMAIL OPEN RATE: 15% (16% IN MARCH)

LINK CLICKS: 1,763 (1,859 IN MARCH)

TOTAL SUBSCRIBERS 25,268 (25,112 IN MARCH)

TOTAL SUBSCRIPTIONS 172,415 (170,650 IN MARCH)

Page 69

OWNED MEDIA RESULTS SUMMARY: WEBSITE/RIDETRINITYMETRO.ORG

Top 5 most-visited pages on the website

1. TEXRail schedules 2. Homepage 3. Bus routes & schedules 4. Tickets 5. ZIPZONE

TRINITY METRO EASYRIDE – APRIL RESULTS

Total EASYRIDE organizations Total EASYRIDE participants Monthly EASYRIDE revenue (includes online and in-person sales)

72 (+/-0) 1,641 (+12)* $5,670 (+$1,530) + *Includes 1,018 City of Fort Worth $558 City of Fort Worth (+$17) employees. Does not include the 42K+ TCC $1,061 TCC (-$30) students who ride with their student I.D.

CITY OF FORT WORTH RIDERSHIP = 498 TRIPS TARRANT COUNTY COLLEGE RIDERSHIP = 854 TRIPS

EASYRIDE ticket type Total EASYRIDE sales by ticket type Total EASYRIDE revenue by ticket type

Local Monthly 70 (+16) $4,320 (+$1,080)

Regional Monthly 0 $0

Local Annual 3 (+1) $1,350 (+$450)

Regional Annual 0 $0

Page 70 PLANNING, OPERATIONS & MARKETING COMMITTEE INFORMATION ITEM

Item: Customer Relations Report Meeting Date: June 21, 2021

Detra Whitmore, Vice President of Customer Experience, will present an update on Customer Relations.

Page 71 Customer Relations Report June 2021

Detra Whitmore Vice President of Customer Experience

Page 72 Customer Care Calls 36000 31,665

26,988 26,919 26,613 30000 27,595 26,219 English vs. Spanish 20000 17,607 18000 16,233 24000 16000 14514 16,679 14000 17,607 15,884 16,100 16,027 12000 18000 12,391 10000 8000 16,429 6000 12000 17,215 4000 14,999 15,670 15,284 14,514 16,643 2000 422 410 569 0 6000 Feb Mar Apr

0 Oct Nov Dec Jan Feb March April May June July Aug Sept Average Wait Time (in seconds) 45 41 Goal: <60 sec. FY2020 FY2021 40 35 30 24 25 Calls Answered Lost and Found 20 ZIPZONE 15 10 with no Wait Time Calls 10 10 5 67.46% 209 0 Feb Mar Apr

Page 73 Customer Expectations Transit ENVOYs in ACTION APRIL FY2021 ACCESS Fixed Route 90 • 733 41 • 611 • 3 Travel Customer 69 Masks Training Contacts Distributed 56 Sessions 25 48 21 43 • 4 Ride 18 33 Alongs 12 10

FEB MAR APR FEB MAR APR

FY2020 FY2021 FY2020 FY2021 Transit ENVOYs, Evelia Zalazar and Mia Horne travel trained 25 seniors from New Mount Rose 14 13 ACCESS WOW! Moment Certificates Baptist Church, on TEXRail from downtown Fort 12 Ops Worth to Grapevine. Marketing 10 Customer Care 8 7 7 6 6 6 6 5 5 5 5 4 4 4 3 3

2 1 1 1 0 Oct Nov Dec Jan Feb Mar April

Page 74 Goal 120 600 90 108 84 82 545 76 75 76 534 80 100 500 495 73 492 494 499 66 70 80 63 454 61 422 58 57 400 55 55 56 390 60 60 Goal 40 371 356 367 350 50 300 350 40 40 32

Vanpools 24

Participants 19 200 30 20 13

20 100 0 10 FY2017 FY2018 FY2019 FY2020 FY2021

0 0 Clean, litter free bus stops improve the communities’ appearance and October November December January February March April increases ridership. Transit customers feel the sense of safety and FY20 Vanpools FY21 Vanpools FY20 Paricipants FY21 Participants security while waiting for the bus. The community has really stepped up to support our adopt a stop program. Top Employers with Vanpool Participation  V.A. Hospital – 15  Bell Helicopter – 14  Bureau of Prisons – 10  Lockeed Martin – 10  AAFES –5

 Newest Employer: Sabre - 4 Page 75 FINANCE & AUDIT COMMITTEE INFORMATION ITEM

Item: Finance Update Meeting Date: June 21, 2021

Fred Crosley, Chief Financial Officer/ Vice President, will present an update on Finance.

Page 76 Fort Worth Transportation Authority Balance Sheet As of April 30, 2021 (Unaudited) CURRENT ASSETS Cash restricted for Operations $3,227,757 Cash restricted for Rail Vehicles 795,396 Unrestricted cash and cash equivalents 61,595,912 Receivables 20,467,651 Inventory 2,376,131 Prepaid 3,304,988 Total Current Assets 91,767,837 FIXED ASSETS Work in Progress 23,278,469 Land 156,770,450 Buildings 152,273,956 Building Improvements 4,252,901 Machinery and Equipment 374,466,216 Improvements other than Buildings 764,632,378 Intangible Assets 18,897,291 1,494,571,660 Less: Accumulated Depreciation & Amortization (327,956,010) Total Fixed Assets 1,166,615,650

TOTAL ASSETS $1,258,383,487

LIABILITIES AND NET ASSETS

CURRENT LIABILITIES Accounts Payable and Accrued Liabilities $16,272,687 Payroll Liabilities 3,868,352 Unearned Revenue 22,681,409 Unearned Grant Revenue 795,396 Current portion of LT Payable to State 953,592 Current portion of LT TEXRail Loan 60,000,000 Current portion of LT Due Grapevine 160,291 Total Current Liabilities 104,731,728

LONG TERM LIABILITIES Long Term Payable to State 7,512,334 Long Term Payable to City of Grapevine 3,428,049 Total Long Term Liabilities 10,940,383

TOTAL LIABILITIES $115,672,111

NET POSITION Net Investment in Capital Assets $1,086,949,228 Operating Reserve 3,227,757 Escrow Reserve 2,000,000 Unrestricted 50,534,390

TOTAL NET POSITION $1,142,711,375 Page 77 Fort Worth Transportation Authority Statement of Revenues and Expenses Fiscal Year to Date April 30, 2021 (Unaudited) Actual Budget Variance Operating Revenue Fares Multi Modal Fares (Note 1) $2,192,218 $3,553,434 ($1,361,215) ACCESS Fares 432,405 501,240 (68,835) Easy Ride & Corporate (Note 2) 129,741 278,016 (148,275) Other Revenue Sales Tax (Note 3) 44,051,790 33,412,965 10,638,825 Fort Worth Bike Share 101,863 243,457 (141,594) Advertising 318,809 291,667 27,142 Rental Income 299,311 389,262 (89,952) Other 728,424 664,570 63,854 Total Operating Revenue: 48,254,562 39,334,611 8,919,951 Federal/State/Local Income: Operating Assistance Grants (Note 4) 10,789,272 15,399,890 (4,610,618) Grapevine Contribution (Note 5) 4,403,389 3,703,348 700,041 Contributions from Partners 903,005 1,272,327 (369,322) Total Assistance Income 16,095,666 20,375,565 (4,279,898)

Total Revenue $64,350,228 $59,710,176 $4,640,053 Operating Expenses Fixed Route Operations Salaries & Fringe Benefits $15,525,852 $15,831,883 ($306,031) Services 623,104 369,778 253,326 Purchased Transportation (Note 6) 1,023,947 1,846,998 ($823,052) Other 2,328,741 1,990,411 $338,330 Total Fixed Route Operations 19,501,644 20,039,071 (537,427) ACCESS Operations Salaries & Fringe Benefits 3,100,549 3,292,511 (191,962) Services 2,540,823 2,385,672 155,151 Other 497,105 446,811 50,294 Total ACCESS Operations 6,138,477 6,124,994 13,483 TRE Operations Salaries & Fringe Benefits 70,963 60,386 10,577 Services (Note 7) 8,351,976 9,318,039 (966,063) Other 12,554 1,225 11,329 Total TRE Operations 8,435,494 9,379,650 (944,156) TEXRail Operations Salaries & Fringe Benefits 229,364 244,494 (15,130) Services 9,960,646 11,071,745 (1,111,099) Other (Note 8) 4,594,322 5,699,742 (1,105,420) Total TEXRail Operations 14,784,331 17,015,980 (2,231,649) Bike Share Operations Salaries & Fringe Benefits 127,945 241,518 (113,573) Services 77,958 57,038 20,919 Other 31,378 107,604 (76,226) Total Bike Share Operations 237,281 406,161 (168,880) General & Administrative Salaries, Wages & Fringe Benefits (Note 9) 7,304,149 8,204,407 (900,257) Other Professional Services 4,110,417 4,658,567 (548,150) Vehicle & Facilities Maintenance 1,225,289 1,061,265 164,023 Software/Systems Maintenance 1,140,265 1,455,569 (315,305) Other General & Administrative 1,845,246 2,559,949 (714,703) Total General & Administrative 15,625,365 17,939,757 (2,314,392) Total Operating Expenses: $64,722,593 $70,905,613 ($6,183,021) Operating Income / (Deficit) ($372,364) ($11,195,437) $10,823,074 Capital Grants (Note 10) 28,452,525 36,826,302 (8,373,777) Investment Income 45,556 46,667 (1,111) Depreciation (28,293,893) (29,690,660) 1,396,767 Interest expense (17,678) 39,696 (57,375) Net Income / (Deficit) ($185,854) ($3,973,432) $3,787,579

Page 78 Fort Worth Transportation Authority Notes to Financial Presentations Comparisons of Actual Results to FY21 Budgeted Amounts

($ 000's) Note 1 Multi Modal Fares 35% less ridership to budget and a $.05 reduction in average price to budget.

Note 2 Easy Ride & Corporate $ 105 Unfavorable subscription variances, including from Visit FW, Sundance Square, Downtown FW $ 43 Unfavorable variance between annual passes anticipated compared to actually purchased

Note 3 Sales Tax $ 43,859 Actual collectons from October through March $ 6,393 Accrual for April $ (6,200) Overpayment from the State 27.5% March Collection variance 4.4% YTD Collections variance

Note 4 Operating Assistance Grants The variance is substantially due to the recognition of revenue from the CARES Act in FY20 over that anticipated in the budgeting process.

Note 5 Grapevine Contribution $ 2,989 Actual Collections from October through February $ 1,415 Accrual for March and April -30.5% February Collection Variance 26.0% YTD Collections variance

Note 6 Fixed Route Operations - Purchased Transportation The variance is substantially due to the activities of all ZIPZONES.

Note 7 TRE Operations - Services Lower than budgeted PTC costs and less costs paid to Herzog amounted to 55% and 25% of the variance with budget to date.

Note 8 TEXRail Operations - Other Insurance costs related to the contract with FW&W have not been incurred which accounted for 80% of the variance with budget to date.

Note 9 General & Administrative - Salaries, Wages & Fringe Benefits Budget salary increases were not awarded for FY21 which substantially accounted for the variance when coupled with open positions.

Note 10 Capital Grants Timing differences with the expenditure of funds for projects.

Page 79