East-West Cycle Superhighway St James’s Park and Response to Consultation August 2015

3 Responses to the consultation of stakeholder responses ...... 10 3 Responses to the consultation of stakeholder responses ...... 10 Contents

Executive summary ...... 3 1 Introduction ...... 5 2 The consultation ...... 7 3 Responses to the consultation ...... 9 4 Summary of stakeholder responses ...... 17 5 Conclusion and next steps ...... 26 Appendix A: Detailed analysis of responses ...... 28 Appendix B1: Responses to issues commonly raised (overall) ...... 54 Appendix B2: Responses to issues commonly raised (sections) ...... 58 Appendix C: Consultation letter to residents and businesses ...... 61 Appendix D: Distribution area for consultation letter ...... 67 Appendix E: Email to stakeholder groups ...... 68 Appendix F: List of stakeholder groups ...... 69 Appendix G: Email to transport users on the TfL database ...... 91 Appendix H: Consultation leaflet ...... 92

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 2 Executive summary Transport for (TfL) consulted on detailed proposals for the East-West cycle route in St James’s Park and Green Park between 9 February and 29 March 2015, in collaboration with The Royal Parks.

We received 646 responses to the consultation, of which 71% supported or partially supported our proposals. Comments from respondents included general support for the proposals, calls for continuous segregated cycling facilities along Spur Road, and concern over the proposal to route cyclists through the existing shared pedestrian-cyclist space behind Canada Gate.

After considering all of the responses to the consultation, we intend to proceed with the overall scheme along the route alignment consulted upon, with some changes to the detailed proposals as summarised below:

Spur Road Working with The Royal Parks, we are now proposing a segregated two-way cycle track on Spur Road, between Constitution Hill and Birdcage Walk, introduced on a trial basis. We are currently consulting on these proposals, which can be found at tfl.gov.uk/east-west- spur-road. This consultation is open until 4 October 2015

Junction of The Mall, Horse Guards Road and North Horse Ride Following further investigation and discussions with The Royal Parks, we will provide northbound cyclists on Horse Guards Road with an early release facility. Cyclists will have their own set of traffic signals, providing them with a green light a few seconds ahead of motor traffic. This will allow cyclists to proceed ahead of general traffic, reducing the risk of ‘left hooks’.

We will install a new signalised pedestrian crossing on Horse Guards Road, and relocate the signalised pedestrian crossings on The Mall east and west of Horse Guards Road closer to the junction.

Junction of Storey’s Gate/Birdcage Walk/Great George Street/Horse Guards Road We no longer intend to ban the left turn from Birdcage Walk into Horse Guards Road. This means motorists will be able to enter and leave Horse Guards Road as they do at present. Cyclists travelling eastbound and westbound on Birdcage Walk will be provided with their own dedicated signal phase to move through the junction.

Following further investigation and discussions with The Royal Parks, we will provide southbound cyclists on Horse Guards Road with an early release facility. Cyclists will have their own set of traffic signals, providing them with a green light a few seconds ahead of motor traffic. This will allow cyclists to proceed ahead of general traffic, reducing the risk of ‘left hooks’.

3 East-West Cycle Superhighway St James’s Park and Green Park Consultation  Response to Consultation We will create a loading zone on the east side of Storey’s Gate to facilitate the servicing of local frontages.

Birdcage Walk We will continue to work with The Royal Parks to finalise the design on Birdcage Walk, with the aim of widening the pedestrian crossings.

North Horse Ride We are working with cycling and disability groups to ensure the route is navigable by non- standard cycles such as hand cycles and cargo bikes. Where necessary, bollards and gates will be realigned. Working with The Royal Parks, we are undertaking a review of lighting in this area to ensure conditions are safe for all users

Subject to agreement with the relevant Highway Authorities, we plan to start construction in early 2016, with completion due in summer 2016. Construction will be phased to minimise the impact on other road and park users. We will keep visitors and road users informed of our plans and progress, including writing to local residents, businesses and other stakeholders before undertaking work in their area. We will also provide road traffic information to help people better plan their journeys and make informed choices about how, where and when they travel.

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 4

1 Introduction From 9 February to 29 March 2015, Transport for London (TfL) consulted on proposals for a continuous, largely segregated cycle route in Hyde Park and improved cycling provision in the St James’s Park and Green Park. This document explains the processes of the 2015 consultation, and sets out the responses and outcomes for St James’s Park and Green Park. The consultation report for Hyde Park was published on 4 August 2015, and can be found at https://consultations.tfl.gov.uk/cycling/8e23d698.

1.1 Purpose of the scheme Cycling in London has more than doubled in the last decade. Bicycles now make up around a quarter of rush hour traffic in central London* - but there are few special routes or facilities for them. We are determined to ensure London’s roads are as safe as they can be for cyclists. The proposed East-West Cycle Superhighway would create a separated cycle corridor to improve safety and reduce conflict between motor vehicles and cyclists. It has been designed to encourage the large numbers of people who would like to cycle, but currently feel unable to, and to improve safety for existing cyclists. Data from existing Cycle Superhighways suggest the new routes would also draw cyclists away from other routes in central London that are less suitable for them.

* Source: TfL Cycle Census 2013

The proposals for St James Park and Green Park are part of a wider scheme, on which TfL consulted in 2014. The results of the 2014 consultation are reported at tfl.gov.uk/cycle- east-west. In 2014, the proposals for St James’s Park and Green Park were not as advanced as for other sections of the route, so we returned to consult in 2015 on detailed plans.

The East-West Cycle Superhighway will start at Tower Hill, where it will connect to the existing Cycle Superhighway Route 3 (CS3), which runs east to Canary Wharf and Barking. From Tower Hill, the new route will run along Lower and Upper Thames Street, Victoria Embankment, across Parliament Square, through St James’s Park, Green Park and Hyde Park, and over the Westway flyover from Westbourne Bridge to Wood Lane. From there, it is proposed that it will continue along the A40 Western Avenue as far as Horn Lane, Acton. Proposals for the A40 Westway section from Westbourne Terrace to Acton are being designed currently and will be consulted on in the near future.

5 East-West Cycle Superhighway St James’s Park and Green Park Consultation  Response to Consultation 1.2 Description of the scheme in St James’s Park and Green Park Details of the proposals for St James’s Park and Green Park consulted on during 2015 can be found at https://consultations.tfl.gov.uk/cycling/9c956f89. Some of the key proposals were: • Horse Guards Road and The Mall (North Horse Ride) would have minimal new physical infrastructure, reflecting the heritage and national importance of these roads • A new signalised junction at Horse Guards Road and Storey’s Gate would protect cyclists from turning traffic and provide two new signalised pedestrian crossings • A new signalised junction at Horse Guards Road and The Mall would provide a dedicated cycle crossing across The Mall • A simplified cycle crossing at Marlborough Gate • The existing horse ride on Constitution Hill would be converted into a two way cycle track and the footway widened, to better cater for the needs of users in this area • A segregated cycle track would be introduced along Birdcage Walk in St James’s Park, assisting cycle journeys to and from Victoria and the proposed ‘Quietway’ cycle route on Buckingham Gate • A new signalised junction at Birdcage Walk and Spur Road would separate traffic that currently merges from two arms of the gyratory • Improvements for cyclists and pedestrians would be made at the Spur Road gyratory, including up to 900m2 of new footway, simplified pedestrian crossings, and a contraflow cycle track for eastbound cyclists

1.3 Drawings of the proposals

Drawings of the proposals can be found in Appendix A: Detailed analysis of responses, and at https://consultations.tfl.gov.uk/cycling/9c956f89.

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 6 2 The consultation 2.1 Consultation structure and duration

The consultation ran from 9 February to 29 March 2015 and was presented and marketed along side proposals for Hyde Park. The results of the consultations in Hyde Park have been published separately.

Information on the consultation, including the full detail of the proposals consulted on, was available online at https://consultations.tfl.gov.uk/cycling/8e23d698 from 9 February 2015. Paper copies of the consultation materials were also available on request, as were translations into other languages or Braille. Due to the size of the area covered by the consultation, the information was presented in six sections with a drawing for each:

• Section A: Green Park https://consultations.tfl.gov.uk/cycling/1ba47371 • Section B: The Mall (North Horse Ride) https://consultations.tfl.gov.uk/cycling/065554d1 • Section C: The Mall and Horse Guards Road https://consultations.tfl.gov.uk/cycling/c5acd514 • Section D: Horse Guards Road https://consultations.tfl.gov.uk/cycling/9beb6a7c • Section E: Horse Guards Road and Birdcage Walk https://consultations.tfl.gov.uk/cycling/4396ad7d • Section F: Spur Road Gyratory https://consultations.tfl.gov.uk/cycling/d6a7e60c

The detailed drawings are included in Appendix A: Detailed analysis of responses of this document. Respondents had the opportunity to comment on the overall proposals, or any section of the route. This structure enabled us to explain the key issues for each section in depth, and also meant consultees did not have to comment on the detailed drawings if they did not want to. For each section and for the overall scheme, respondents were asked about their level of support for the proposals (‘support’, ‘partially support’, ‘don’t support’, ‘not sure’, ‘no opinion’).

Of the questions asked, only the first question – asking for level of support for the overall scheme – was mandatory.

Due to a technical error, on launch this first question was missing, and respondents were not able to answer it. The error was corrected soon after, with this question made mandatory, and all subsequent respondents did answer this question.

As well as asking their views on the proposals, respondents also had to the option to submit their name, email address and postcode, along with information about their cycling and 7 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation other travel habits. Other information, such as the respondent’s IP address and the date and time of responding, was recorded automatically. All data is held under conditions that conform to the requirements of the Data Protection Act 1998.

2.2 Consultation material, distribution and publicity

2.2.1 Consultation website On 9 February 2015, detailed information on the proposals was published on TfL’s website at https://consultations.tfl.gov.uk/cycling/8e23d698. The consultation information included explanatory text and detailed design drawings covering different sections of the scheme area.

2.2.2 Paper formats Printed leaflets, plans and response forms were available on request by telephone, email or by writing to FREEPOST TFL CONSULTATIONS. The printed material was also available at the seven public events held during the consultation period.

2.2.3 Consultation publicity The consultation was publicised in conjunction with our proposals for the East-West Cycle Superhighway through Hyde Park (https://consultations.tfl.gov.uk/cycling/8e23d698) via the following channels:

Letter and consultation drawing was sent to over 97,700 addresses in postcode sectors within a 0.5-mile radius of the route through Hyde Park, St James’s Park and Green Park. The letter directed people to the consultation website and invited them to respond. A map of the distribution area is included in

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 8 Appendix D: Distribution area for consultation letter.

Emails to stakeholders: We emailed approximately 700 stakeholder organisations to tell them about the consultation. See Appendix G: Email to transport users on the TfL database for the email and Appendix F: List of stakeholder groups for the list of recipients. The email contained a brief summary of the proposals and a link to the consultation website.

Emails to individuals: We emailed over 45,000 people on the TfL database who are known to cycle, drive or use public transport in the area (see the email in Appendix H). The email briefly described the proposed scheme, and invited recipients to find out more and respond through the consultation website.

Public events: The printed material was also available at the seven public events held during the consultation period, and members of the project team were available at the public exhibitions:

• Hyde Park, at the junction of West Carriage Drive and North Carriage Drive* Wednesday 18 February, 0730-1000

*The location of this event was changed to the junction of West Carriage Drive and Rotten Row in order to accommodate the HGV transporting the marquee. However, due to an error, the information was not updated. We apologise for any inconvenience this may have caused.

• Lancaster London Hotel, Lancaster Terrace, London W2 2TY Monday 23 February, 1600-2000

• Apsley Gate, Hyde Park, near Hyde Park Corner Underground station Tuesday 3 March, 1100-1400

• St. James’s Church, Sussex Gardens, W2 3UD Sunday 8 March, 1200-1500

• Wellington Arch, Hyde Park corner roundabout, W1J 7JZ Tuesday 10 March, 0730-0930 • Institution of Mechanical Engineers, 1 Birdcage Walk, SW1H 9JJ Tuesday 17 March, 1600-2000

• Lancaster London Hotel, Lancaster Terrace, W2 2TY Thursday 26 March, 1600-2000

On-street leaflet distribution TfL staff distributed leaflets to members of the public on the street to coincide with some of the above public events.

9 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation Stakeholder meetings TfL has been meeting stakeholder groups since October 2013 to discuss the East-West Cycle Superhighway proposals. These meetings were used to improve our understanding the requirements of different groups, before producing drawings for consultation. Meetings also covered the Hyde Park section of the Cycle Superhighway. Attendees of these meetings included:

• BBC • Metropolitan Police • CTC • Ministry of Defence • English Heritage • No.10 • Friends of Hyde Park and • PRACT Kensington Gardens • Ride London • Household Cavalry Mounted • Ross Nye Stables Regiment • Royal Mews • Hyde Park Stables • Serpentine Gallery • Jack Morton Worldwide • Sustrans • King’s Troop • The Royal Parks • Limelight • The Royal Parks Foundation (organisers • Living Streets of the Royal Parks Half Marathon) • London Cycling Campaign • Westminster City Council • London Marathon • Winter Wonderland

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 10

3 Responses to the consultation

This chapter provides information and analysis on responses to questions on the overall St James’s Park and Green Park proposals. There is also an analysis of responses to the demographic questions (‘where do you live?’, and so on), as well as an overview of the levels of support for each section. The responses included submissions from individuals and stakeholders (organisations, businesses), and these are analysed together. There is detailed analysis of section comments in Appendix A, and summaries of stakeholder responses in Appendix B.

3.1 Support for the overall proposal

461 respondents supported or partially Figure 1: Support for the overall proposal supported our overall proposals for St James’s Park and Green Park, which 380 / amounted to 71% of all respondents who 59% gave an answer.

See Appendix A to see how we calculated this and the other overall 154 / 24% percentages on this page. 81 / 13% 154 respondents (24%) did not support 29 / 4% our overall proposal, with 29 (4%) not 2 / <1% sure and 2 (<1%) having no opinion. S upport P artially No N ot s ure D on't support opinion support

3.2 Comments on the overall proposals

3.2.1 Stakeholder responses The responses included submissions from 36 stakeholder organisations and businesses, representing a range of interests. These included The Royal Parks and Westminster City Council (partners in the scheme); coach operating companies; road user groups (bus/coach, taxi, cycle, freight, motor); utility organisations; business groups and individual businesses; emergency services; and a range of other organisations and employers across Greater London. See Appendix B for a summary of each stakeholder response.

11 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation 3.2.2 Analysis of comments on overall proposal Below we show the results of our analysis of the views that 284 respondents put forward in their responses to Question 9B, which asked for comments on the overall scheme. Some respondents’ comments included more the one topic, which is why the totals below are greater than 284. The percentages express the number who mentioned a particular topic against the total number of respondents to the overall questions (Q9A and Q9B) about the St James’s Park and Green Park consultation.

General views: 142 respondents (25%) provided general comments relating to the proposals: • 86 respondents (13%), including Arete Research, Burrell Architects, Capital Generation Partners, Crispin Hughes, Crying Sky, Hotsauce TV, Indigo Business Services, Kappa Beta, LRW Design, Spiramus Press and University of London, provided comments supporting the scheme • 27 respondents (4%), including Cranleigh Property Consultants and the London Chamber of Commerce and Industry, opposed the scheme • 24 respondents (4%) mostly supported the proposals • 6 respondents (1%) said the proposals would improve cycling safety, with The Royal Parks welcoming improved junction designs to reduce collisions • 4 respondents (1%) called for greater investment in cycling facilities • 4 respondents (1%), included William Sturges LLP, objected to the cost of building the Superhighway • Tower Hamlets Wheelers supported the views of the London Cycling Campaign

Spur Road: 51 respondents (9%) commented on the lack of cycling facilities at this location: • 40 respondents (6%), including the Campaign for the Protection of Rural England, The Cycling Embassy of Great Britain, CyclingWorks.London, Sustrans and Westminster Cycling Campaign, called for the proposal to provide continuous and segregated cycle tracks Wheels for Wellbeing called for continuous cycling facilities that provide safe passage for cyclists with disabilities • 39 respondents (6%) objected to the lack of cycling provision in Spur Road • 12 respondents (2%) said the lack of segregation in this part of the scheme would negatively affect the whole Superhighway

Cycling facilities: 47 respondents (8%) provided general comments relating to the proposals: • 13 respondents (2%), including the Cycling Embassy of Great Britain, expressed concern about proposals for shared pedestrian and cyclist space, particularly between Constitution Hill and The Mall • 11 respondents (2%), including Redwing Coaches, backed the principle of routing the Superhighway through parks • 10 respondents (2%) called for improved cycle tracks on The Mall • 7 respondents (1%) said the plans for cycling provision were not ambitious enough

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 12 • 6 respondents (1%) supported the proposed segregated cycle tracks • 5 respondents (1%) called for improved cycling facilities on Constitution Hill, able to handle larger volumes of cyclists • 5 respondents (1%), including the Friends of Hyde Park and Kensington Gardens and Paddington Residents’ Active Concern on Transport, opposed providing cycling provision through this area • 3 respondents (1%), including The Royal Parks and the Cycling Embassy of Great Britain, expressed concern over the potential closure or removal of segregated cycling facilities during events, calling for alternative cycle routes The Cycling Embassy of Great Britain questioned whether cycling facilities need to be removable because most infrastructure can be crossed on foot • The Royal Parks supported the alignment along The Mall and Horse Guards Road

Impact on motor traffic: 24 respondents (4%) commented on the scheme’s impact on motor traffic: • 14 respondents (2%), including Dial-a-Cab, the London Chamber of Commerce and Industry, London Fire Brigade, London United Busways and William Sturges LLP, expressed concern about the scheme creating motor traffic congestion The Confederation of Passenger Transport UK highlighted coach services using Victoria coach station and tourist coaches around and Westminster Abbey of particularly concern The Royal Borough of Kensington and Chelsea (RBKC) expressed concern about potential motor traffic displacement to Kensington High Street and other RBKC roads • 9 respondents (1%) claimed not enough consideration had been given to road users other than cyclists • 6 respondents (1%) expressed concern the scheme would lead to more air pollution as a result of increased motor traffic congestion • 4 respondents (1%) objected to proposed restrictions on motor traffic movements, including banned turns and newly created one-way roads Note, some comments relating to the overall scheme’s perceived impact on congestion were duplicated in answer to this question and the section-specific questions. When this was the case, we did not highlight the issues again in the section analysis pages.

Cyclist behaviour: 20 respondents (3%) commented on cyclist behaviour: • 17 respondents (3%), including Millicent Court Management and William Sturges LLP, made negative comments regarding cyclist behaviour and pedestrian safety • 4 respondents (1%) called for cycling to be restricted on Central London roads Note, some comments relating to the issue of cyclist behaviour and pedestrian safety were duplicated in answer to this question and the section-specific questions. When this was the case, we did not highlight the issues again in the section analysis pages.

Motor traffic in parks/central London: 12 respondents (2%) commented on restrictions on motor traffic: • 8 respondents (1%) called for general motor traffic to be excluded from St James’s Park and Green Park to improve cycling safety 13 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation • 4 respondents (1%) called for more restrictions for motor vehicles on Central London roads to improve cycling

Pedestrian crossings: 3 respondents (<1%) expressed concern about the quality of pedestrian crossings.

20mph speed limit: The Campaign to Protect Rural England and Cycling Embassy of Great Britain called for 20mph speed limits.

Pedestrian safety: 6 respondents (1%) mentioned pedestrian safety: • The Royal Parks and William Sturges LLP expressed concern over pedestrian safety, particularly visitors unfamiliar with the area. • Millicent Court Management said pedestrians should have priority at all times. • Victoria BID called for clarification as to the scheme’s impact on pedestrians. • Wheels for Wellbeing called for a scheme that provides safe passage for disabled pedestrians

Security considerations: The Royal Parks called for any removable infrastructure to be compatible with inspections by the security services.

Cycle parking: Victoria BID called for improved cycle parking across the scheme.

Signage: Victoria BID called for clear and legible wayfinding for cyclists.

Comments not applicable to this proposal: The following respondents commented on issues that are outside the scope of the scheme: • 3 respondents (1%), including the Campaign for the Protection of Rural England and the London Cycling Campaign, called for cycling provision to continue to , which is outside the scope of this scheme • 3 respondents (1%) made positive comments regarding parts of the Superhighway outside this proposal • 3 respondents (1%) made transport-related suggestions not related to the Superhighway. • 2 respondents (1%), including Westminster Cycling Campaign, called for improved cycling provision at Hyde Park corner, which is outside the boundaries of this proposal • The Cycling Embassy of Great Britain called for cycling facilities to continue to Victoria

Detailed analysis of responses can be found in Appendix A.

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 14 3.3 About the respondents

3.3.1 Responses by postcode Figure 2: Most frequently provided postcodes The majority of consultation respondents 0.0% 1.0% 2.0% 3.0% 4.0% said they lived in Greater London. The W2 3.5% most popular districts, as shown in Figure E1 2.9% 3.3, made up 30% of our respondents’ SE1 2.4% postcodes, with the remaining 70% located E14 2.2% in other parts of London and the UK. W3 1.6% W12 1.4% The postcodes with the highest proportions N1 1.2% E3 1.2% of respondents were those located along or W4 1.2% very near to the proposed cycle route. E2 1.2%

3.3.2 Stated cycling habits Of respondents who provided information Figure 3: On average, how often do you cycle? on their cycling habits, just over half (354) said they cycled most days. A further 14% Most days 354 (54%) (89) said they cycled weekly, and around About once a week 89 (14%) 7% (47) less frequently. 15% (96) of About 1–3 times a month 54 (8%) respondents reported that they never Less often 47 (7%) cycle. 96 (15%) Never Respondents who cycle most days were Total answered (of 661) 640 (97%) very likely to fully or partially support the Not answered (of 661) 19 (3%) proposals, with 89% fully or partially supporting, and 10% opposing the scheme. Among respondents who cycle less frequently, support for the scheme was still fairly strong, with 87% fully or partially in support, and 11% in opposition. Majority of respondents (65%) who never cycle opposed and 31 % supported the scheme.

15 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Figure 4: Cycle most Figure 5: Occasionally Figure 6: Never days and... cycle and... cycle and...

 Fully or partially support  Don’t support  Not sure/no opinion/not answered 31 3 18 4 3 10% 1% 11% 2% 4% 21 31%

44 287 148 65% 89% 87%

3.3.3 How respondents heard about consultation 403 respondents (61%) heard about our consultation by email. 74 respondents (11%) ticked the “Other (please state)” option, and provided a variety of sources such as word of mouth, Facebook and the TfL website. 48 respondents (7%) said they heard via a leaflet posted through the door, with 43 respondents (7%) naming Twitter. See below for information.

0% 10% 20% 30% 40% 50% 60% 70% Figure 3.8 How respondents heard about this consultation Email 61% Other (please state below) 11% Leaflet through the door 7% Twitter 7% Online advert 4% Leaflet from a TfL representative 3% Letter 1% Public Exhibition 1% Google (text) advert 1% Mobile message (MMS) 0%

Figure 7: How respondents heard about this consultation

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 16 3.4 Comments on the consultation process and materials

We asked all respondents to give feedback on our consultation materials and processes. 107 respondents provided relevant feedback on our printed materials, website, events, and so on. A further 81 respondents left irrelevant comments such as “no”, “no comment”, “N/A” or comments that were unrelated to the question. The percentages below show topics as a proportion of the 107 relevant comments:

The main themes arising from relevant to the question comments included:

• 37 respondents (35%), including included Roger Wilson Consulting LLP and Westminster Cycling Campaign, gave positive feedback on the consultation process • 26 respondents (24%), including Millicent Court Management, Spiramus Press and Arete Research, praised the consultation materials such as the website and leaflet content and design • 20 respondents (19%) said certain parts of the consultation were unclear, such as some maps and images • 10 respondents (9%) suggested the consultation should have been better publicised and included a wider audience • 7 respondents (7%) expressed concern that computer-generated images and/or data accompanying the consultation were misleading or biased in favour of cycling • 3 respondents (3%) called for additional information to be provided, such as greater impact on journey times, impact on local residents, and visualisations • 3 respondents (3%) said the questionnaire was too long

17 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

4 Summary of stakeholder responses Stakeholder comments have been counted along with the public responses in the previous section. Summaries of stakeholder responses are provided below. The Royal Parks and Westminster City Council are partners in the East-West route in St James’s Park and The Green Park, with proposals planned to pass through areas under their control.

The Royal Parks (TRP) The Royal Parks submitted a written response to the proposals. The comments were made in the context of a wider obligation to maintain the public space for the benefit of all park users, while also supporting the Mayor’s Vision for Cycling. • TRP drew attention to partial or full park closures up to 50 days per year caused by events, plus daily temporary road closures due to guard changes, saying alternative cycling provision should be provided • Reserved the right to change future cycling provision within the boundaries under its control if this is deemed not to have succeeded in terms of safety or function • Welcomed improved junction designs to reduce collisions • Favoured alignment via Horse Guards Road and The Mall • Expressed concern about two-way cycle track on northern side of Birdcage Walk, and associated banned left turn, due to: o Potential difficulties for police, army, contractor and other vehicles o Possibility of reduced access for TRP staff to operational areas • Concerned over security services’ ability to inspect removable segregation and signal for public safety • Called for heritage value of roads to be respected by using minimal infrastructure and using high-quality materials where appropriate • Concerned over pedestrian safety, especially visitors unfamiliar with roads

Westminster City Council Section A: • Cycle crossing on Constitution Hill (north side) Concerned that northbound cyclists give priority to cyclists travelling east-west, which could result in cyclists queueing in the carriageway. Recommended give-way markings are removed or priority switched to East-West route • Cycle crossing on Constitution Hill (south side) If westbound cycle flows are high, cyclists might queue in the carriageway. Might be possible to move crossing west, where more footway is available Section C: • Horse Guards Road and The Mall Sought assurance the operation of the junction is safe and will not cause traffic queues that block Trafalgar Square Section E: • Horse Guards Road, Birdcage Walk, Great George Street and Storey’s Gate Sought assurance the junction is safe and will not cause traffic to block Parliament Square • Concerned that ‘split-phasing’ will confuse pedestrians and other road users

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 18 • Concerned that carriageway markings guiding left-turning vehicles from Horse Guards Road around the cycle track may unintentionally guide westbound cyclists into the southbound carriageway of Horse Guards Road • Pedestrian crossings on Birdcage Walk Concerned ‘split-phasing’ will confuse pedestrians and other road users • Concerned that pedestrians crossing will have insufficient width on pedestrian refuges to wait safely. Recommend a single crossing over Birdcage Walk Section F: • Horse Guards Road, Birdcage Walk, Great George Street and Storey’s Gate Sought assurance that the junction is safe and will not cause traffic to block Parliament Square • Spur Road gyratory Concerned that ‘split-phasing’ will confuse pedestrians and other road users • Sought assurance that junctions are safe and will not cause traffic to block upstream • Birdcage Walk, Buckingham Gate and Link Road Concerned at lack of traffic islands to accommodate signage to advise road users coming from Buckingham Gate of permitted movements • Birdcage Walk and Spur Road Called for removal of left-turn arrow in eastbound cycle lane, and for review of marking around the corner of Spur Road • Called for greater clarity for all road users as to who has priority, including potential using signals or an additional stop line

Arete Research Supports the proposal, believing it will make cycling safer and London greener and healthier.

Burrell Architects Supports the proposal as it will make cycling safer.

Campaign to Protect Rural England Partially supports the route through St James’s Park and Green Park, but raised the following issues: • A 20mph zone is needed (including Birdcage Walk, The Mall, Horse Guards Road) • Reduce clutter on the carriageway • The gap in the cycle route outside Buckingham Palace (Green Park and Spur Road Gyratory sections) is unacceptable • Replace all barriers on The Mall-North Horse Ride section with bollards • Add a cycle lane on The Mall, east of Horse Guards Road, heading to Trafalgar Square • Preferred previous proposal for Horse Guards Road and the Birdcage Walk section

Capital Generation Partners Supports, with no comments.

19 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Confederation of Passenger Transport UK Concerned about potential for increased journey times, particularly in respect of scheduled coach services to and from Victoria and also those affecting tourist coaches serving the pick-up/ set-down facilities for Buckingham Palace and Westminster Abbey

Cranleigh Property Consultants On balance, it seems the business opposes the proposal, indicating it opposed some sections of the route in this area while giving no response on others.

Crispin Hughes Photographer Supports with no comments.

Crying Sky Supports with no comments.

Cycling Embassy of Great Britain Partially supports the proposal, noting: • Clear routes for cycling, separated from pedestrian areas, should be provided • Safe, attractive and convenient routes are needed on both Birdcage Walk and The Mall, which should connect at Buckingham Palace and through Horse Guards Road • Routes should be available 24 hours a day, seven days a week • Well-signed alternatives needed for any special event closures • Some of the roads covered by this scheme do not need to remain open - Horse Guards Road should be closed to through traffic at Birdcage Walk • Removable infrastructure may not be necessary – well-designed cycling infrastructure is easily traversable on foot. Any removable infrastructure should provide sufficient protection from motor traffic • A 20mph limit/zone should be applied in this area, with tighter junction geometry and better (and more) pedestrian crossing facilities • The route along Constitution Hill, separated from pedestrians, should continue through to The Mall and Victoria, connecting up with the cycle route on Birdcage Walk. It should not run through any areas shared with pedestrians • The route should run on the carriageway of The Mall itself rather than on North Horse Ride • It the route remains on North Horse Ride, bollards and gates have to ensure clear routes at least 1.5m wide. Marlborough Road crossing should be widened • Protected cycle route should extend to Trafalgar Square, along The Mall • Concerned at the use of temporary/removable cycle infrastructure on Birdcage Walk • Protected space for cycling must be provided at the Spur Road Gyratory, on the Link Road and in both directions on the Spur Road

CyclingWorks.London Partially supports the proposal. The group noted the following: • Current proposal is a major step backwards

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 20

• The shared space linking the cycle track between Constitution Hill and The Mall is unsafe. Most cyclists will not use it. The original proposal for a bidirectional cycle track should be restored • Gates and bollards on North Horse Ride need to be reviewed. For cargo bikes, tricycles, hand cycles and so on, a width of 1.5m between bollards should be a minimum • Cyclists should not be forced to take The Mall route. A direct route via Spur Road and Birdcage Walk to Parliament Square should be provided • Design for Horse Guards Road is inadequate as there is no segregated cycle track and no filter at Birdcage Walk • Buckingham Gate/Link Road junction should be a standard Dutch protected junction, with ASLs removed • Pedestrian crossing on Spur Road should have an island for pedestrians and allow cyclists to avoid the red • The Spur Road junction is a ‘hole’ in the Cycle Superhighway

Dial-a-Cab Opposes the scheme on the grounds that it will cause motor traffic congestion

Friends of Hyde Park and Kensington Gardens Urged consideration of the importance of maintaining parks for the benefit of residents and visitors on foot

Hotsauce TV Supports the proposal, with no comments.

Indigo Business Services Supports the proposal, with no comments.

Kappa Beta Supports the proposal with no comments.

London Cab Ranks Committee Partially supports, but asks that the left turn from Birdcage Walk into Horse Guards Road be retained. The Committee also asked that Storey's Gate remain two-way.

London Chamber of Commerce and Industry (LCCI) Does not support or oppose the proposal, although opposes the scheme overall: • Its concerns with the original consultation remain – the process was rushed, there was insufficient time to consider the environmental impact assessment and a full economic impact assessment was not provided • TfL’s response to consultation does not adequately address concerns raised by respondents, including increased journey times and impact on freight servicing and deliveries

21 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

• Estimated journey time increases along the whole route are still too high and would impose an unacceptable burden on businesses • LCCI is concerned that the proposal for Storey’s Gate to become one way will displace 247 vehicles. It is unable to support or oppose the proposal for the St James’s Park and Green Park section of the route where there is no indication of the impact of this displaced traffic

London Cycling Campaign • Welcomed Constitution Hill cycle track, but expressed concern over all other cycling movements in Section A, particularly sharing space with pedestrians • Called for: primary route along Birdcage Walk and Spur Road, with The Mall as an additional link; removal of through motor traffic from The Mall; make North Horse Ride cycle-friendly, including for non-standard bikes; improve Marlborough Road junction alignment and signals • Continue cycle track to Trafalgar Square; make signals at The Mall/Horse Guards Road favour cycle traffic; signal bypass for eastbound cyclists on The Mall • Close Horse Guards Road and Great George Street to through motor traffic • Expressed concern over signal timings/layout of Storey’s Gate junction, which could put cyclists at risk, particularly long set back for cyclists existing Storey’s Gate northwards and position of waiting area for westbound cyclists entering Birdcage Walk; said 2.8 metre track width is too narrow • Called for protected space for cycling for all movements between The Mall, Spur Road and Constitution Hill, including removal of Spur Road gyratory and filtering of Link Road; objected to extra signals/delays at Buckingham Gate and poor provision for cyclists entering and passing along Link Road

London Fire Brigade (LFB) Partially support the proposal, noting that it supports the Mayor’s Vision for Cycling and recognises the benefits the proposed changes will bring to London. The LFB encourages its staff to choose more sustainable forms of transport, including cycling. The LFB requested: • Access to the high-level traffic modelling to assess the cumulative impact of TfL’s plans on resource deployment • Detailed traffic modelling – covering both construction and the finished scheme - relating to the scheme’s impact along with any associated mitigation • A detailed programme of works for construction and TfL’s mitigation arrangements • Traffic management orders, or other regulatory measures, should not impede the brigade’s core service delivery functions • Education and enforcement to ensure appropriate emergency service access and egress is maintained to all sites and properties affected by the scheme, at all stages

London United Busways Partially supports, adding that all these roads are overcrowded, and giving up road space to cyclists will make the traffic worse.

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 22

LRW Design Supports the proposal with no comments.

Millicent Court Management Opposes the proposal, concerned at the adverse impact it will have on pedestrians, who should have priority at all times. Specific concerns were expressed regarding: • Cyclists should dismount and walk between Constitution Hill and The Mall. They should not cycle in the area of shared space • Lack of means to identify cyclists (no number plates) who do not abide by the Highway Code and do not have to have insurance • Pedestrian crossing arrangements at the north end of The Mall are dangerous due to the long wait between lights. The addition of cyclists will make it worse • The intersection of The Mall and Horse Guards Road is used by large numbers of pedestrians and there is the potential for collisions with fast-travelling cyclists, especially in the ‘pedestrian’ area at the bottom of the steps • Storey's Gate should remain two-way • Cyclists travelling at speed on Birdcage Walk who may not stop at the lights at the junction with Horse Guards Road • The installation of kerbs at the Spur Road Gyratory for the segregated cycle track creating the risk of pedestrian injury from tripping. Cyclists will be approaching at speed and there are no measures to force them to slow down as the approach the intersection

Paddington Residents' Active Concern on Transport Supported the views of the Friends of Hyde Park and Kensington Gardens

Redwing Coaches Supports the proposal commenting that more use should be made of the park and the safety of cyclists in the park should be maximised.

Roger Wilson Consulting LLP Opposes the proposal as a continuous cycle lane is needed in St James’s Park, Green Park, and in front and past Buckingham Palace.

Royal Borough of Kensington and Chelsea Expressed concern about the impact of the proposals on motor traffic journey times on Kensington High Street and other RBKC roads. Requested more information on revised modelling and traffic queueing predictions

Spiramus Press Supports with no comments.

23 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Sustrans Partially supports the proposal, while urging that the design is revisited to provide clear, safe, segregated cycle provision that does not cause conflict with pedestrians. It recommends that TfL and the Royal Parks: • Agree to segregated cycle facilities on Spur Road linking The Mall and Constitution Hill • Agree to segregated cycle facilities along The Mall • Revisit designs for the Spur Road gyratory to provide Cycle Superhighway standard cycle facilities for all possible movements • Agree to trial flexible road closures (filtered permeability) on Horse Guards Road

The group provided further comments on specific sections: • The two-way track on Constitution Hill should be clearly separated from pedestrians and at least 4m wide • Deeply concerned at several aspects of the Spur Road/The Mall junction o Fails to cater for any cycle movements to and from Constitution Hill o The shared space represents a major conflict point o Protected cycle lanes should be provided on all arms of the junction between The Mall, Spur Road and Constitution Hill • The cycle track should run along The Mall, to avoid conflict with pedestrians • The Mall should be closed to through traffic • The stop line at the Marlborough Road junction should be moved further back to allow for a wider cycle crossing and pedestrian crossing • There should be provision for cycles to join from and leave on to Marlborough Road • Tighten the run radius at Horse Guards Road to slow traffic where westbound cycles are turning left into the road • The dedicated cycle traffic light phase at Horse Guards Road should give cyclists enough time to cross safely • Two stage right turns should be provided for cyclists to turn right out of The Mall into Horse Guards Road • Supports formal pedestrian crossings on all arms of the Horse Guards Road/The Mall junction • A trial closure of Horse Guards Road to through traffic should be considered • Signals at Storey’s Gate should allow for movements from Birdcage Walk into Storey’s Gate • Segregated cycle facilities should be provided on the Link Road and on the approach to junctions at Buckingham Gate. New ASLs are insufficient • Provision of with-flow cycle tracks on Birdcage Walk would address the difficult movement for westbound cyclist at the Spur Road gyratory • Clear time should be given for cyclists to make the movement across two traffic lanes on the southern link of the Spur Road gyratory through to Buckingham Gate

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 24

Tower Hamlets Wheelers Partially supports the proposal, noting its supports for the London Cycling Campaign submission.

University of London Supports the proposed route through St James’s Park and Green Park. It’s supportive of improvements to cycle infrastructure, as many of staff and students cycle.

Victoria BID Offers partial support to the scheme, highlighting the following issues: • Cycle parking should be considered • Routes should be clear and legible for cyclists - for example the transition from the northern side of Birdcage Walk across Spur Road to the southern side of Birdcage Walk is not straightforward • Clarification is needed on the impact on pedestrians

Westminster Cycling Campaign Partially supports the proposed route for St James's Park and Green Park, highlighting a number of concerns: • The proposal only partly solves the problems with the traffic systems outside Buckingham Palace • Disappointed there is no segregated track between Constitution Hill and Birdcage Walk on Spur Road. Seems difficult for westbound cyclists to reach the cycle track along Constitution Hill, and arrangement for eastbound cyclists entering the carriageway at this point are unclear • Consider converting the crossing at the southwest end of The Mall to a toucan and aligning it with the path behind the Canada Gate, to form a route for less experienced eastbound cyclists to reach Birdcage Walk • Crossings of Duke of Wellington Place at the top of Constitution Hill are unsatisfactory, due to narrowness and two stage crossings • Marlborough Road crossing should be straightened and widened • If the existing pedestrian crossings are retained at The Mall/Horse Guards Road junction then cyclists should not be stopped at more than one of them • Disappointed motor vehicles are not be excluded from Horse Guards Road

Wheels for Wellbeing Overall, the group supported the principle of segregated cycle routes through central London, which benefit cyclists with disabilities. However, it objects to sections between Hyde Park Corner and Great George Street that do not separate cycling traffic from pedestrians or motor vehicles, failing to provide a safe environment for disabled cyclists or disabled pedestrians: • The section of shared use between Constitution Hill and The Mall is not acceptable • Gaps in the bollards on North Horse Ride need to be increased to allow safe passage for non-standard bikes • The design of The Mall and Horse Guards Road junction seems to be incomplete 25 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

• Horse Guards Road should be closed to through motor traffic to improve cycling safety • Expressed concern at what alternatives would be available when the removable cycle track is not available on Birdcage Walk • The stop line for the contraflow cycle lane in Storey's Gate is too far from the junction • The infrastructure proposed for the Spur Road Gyratory is inadequate and many disabled cyclists will not risk using it. Called for the removable cycle track along Birdcage Walk to continue around Spur Road to connect to Constitution Hill

William Sturges LLP Opposes the proposal on a number of grounds: • Significant increase in the number of signalised junctions and crossings • Significant cost • Little real benefit for cyclists or pedestrians • Proposals are biased in favour of cyclists against pedestrians • Significantly increase traffic congestion • Cyclists regularly ignore traffic nights and do not need to be identified or have third party insurance The respondent noted some specific issues with the proposal in St James’s Park and Green Park: • The proposed ban on traffic turning from Birdcage Walk left into Horse Guards Road will create congestion as traffic will have to travel via Parliament Square • There is no benefit in making Storey's Gate one way

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 26

5 Conclusion and next steps

We received 646 responses to the consultation, of which 71% supported or partially supported our proposals. Comments from respondents included general support for the proposals, calls for continuous segregated cycling facilities along Spur Road, and concern over the proposal to route cyclists through the existing shared pedestrian-cyclist space behind Canada Gate.

Having considered all of the responses to the consultation, we intend to proceed with the overall scheme along the route alignment consulted upon, but with some changes to the detailed proposals as summarised below:

Spur Road Working with The Royal Parks, we are now proposing a segregated two-way cycle track on Spur Road, between Constitution Hill and Birdcage Walk, introduced on a trial basis. We are currently consulting on these proposals, which can be found at tfl.gov.uk/east-west- spur-road. This consultation is open until 4 October 2015

Junction of The Mall, Horse Guards Road and North Horse Ride Following further investigation and discussions with The Royal Parks, we will provide northbound cyclists on Horse Guards Road with an early release facility. Cyclists will have their own set of traffic signals, providing them with a green light a few seconds ahead of motor traffic. This will allow cyclists to proceed ahead of general traffic, reducing the risk of ‘left hooks’.

We will install a new signalised pedestrian crossing on Horse Guards Road, and relocate the signalised pedestrian crossings on The Mall east and west of Horse Guards Road closer to the junction.

Junction of Storey’s Gate/Birdcage Walk/Great George Street/Horse Guards Road We no longer intend to ban the left turn from Birdcage Walk into Horse Guards Road. This means motorists will be able to enter and leave Horse Guards Road as they do at present. Cyclists travelling eastbound and westbound on Birdcage Walk will be provided with their own dedicated signal phase to move through the junction.

Following further investigation and discussions with The Royal Parks, we will provide southbound cyclists on Horse Guards Road with an early release facility. Cyclists will have their own set of traffic signals, providing them with a green light a few seconds ahead of motor traffic. This will allow cyclists to proceed ahead of general traffic, reducing the risk of ‘left hooks’.

We will create a loading zone on the east side of Storey’s Gate to facilitate the servicing of local frontages.

27 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Birdcage Walk We will continue to work with The Royal Parks to finalise the design on Birdcage Walk, with the aim of widening the pedestrian crossings.

North Horse Ride We are working with cycling and disability groups to ensure the route is navigable by non- standard cycles such as hand cycles and cargo bikes. Where necessary, bollards and gates will be realigned. Working with The Royal Parks, we are undertaking a review of lighting in this area to ensure conditions are safe for all users

Subject to agreement with the relevant Highway Authorities, we plan to start construction in early 2016, with completion due in summer 2016. Construction will be phased to minimise the impact on other road and park users. We will keep visitors and road users informed of our plans and progress, including writing to local residents, businesses and other stakeholders before undertaking work in their area. We will also provide road traffic information to help people better plan their journeys and make informed choices about how, where and when they travel.

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 28

Appendix A: Detailed analysis of responses

Calculating the percentages of support for the St James’s Park and Green Park proposal

Questions 9A and 9B

When we consulted on this scheme, it was our intention to ask all respondents two questions to get their views on the overall proposal (along with more questions relating to individual sections).

First, we would ask a closed question, asking respondents to indicate their level of support of the overall proposal from a choice of responses: ‘support’, ‘partial support’, ‘not sure’, ‘don’t support’ or ‘don’t know’. This question provides a top-level indication of support or lack of support for the scheme.

Second, we would ask an open question, asking respondents to give us their views on our overall proposal, providing a form to be filled with text. There is no choice of responses and no limit to how much text can be submitted. This question is optional, and provides us with detailed feedback on our proposal.

However, when the East-West Superhighway Phase 2 consultation was launched on 9 February 2015, the closed question (Q9A) asking respondents for their overall opinion was missing from the online questionnaire. This error was corrected soon after, but not before we had already received 272 responses.

All respondents had the option to provide a comment in the second open question, Q9B.

In order to provide an overview of all respondents’ opinions on the proposal (as a percentage), including those people who had not answered the closed question 9A, we interpreted respondents’ view on the overall scheme (‘support’, ‘partially support’, and so on) from their answer to the open question, Q9B, and from the specific section questions.

The actual results and interpreted results for Q9A are shown on the next page.

29 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Actual and interpreted results for Q9A

Figure 8: Actual views of the 416 respondents to Q9A

239 / 57%

100 / 24%

65 / 16%

2 / <1% 10 / 2%

S upport P artially No opinion N ot s ure D on't support support

272 respondents did not have an opportunity to answer Q9A and we interpreted these as follows:

Figure 9: Interpretation of Q9A from response to Q9B (230 answered, )

141 / 61%

54 / 23% 42 / 15%

16 / 7% 19 / 8%

S upport P artially N ot s ure D on't Not support support Answered

We interpreted comments from 42 out of 272 respondents who did not have an opportunity to answer Q9A as those respondents not wanting to answer. They are recorded above as ‘Not answered’, even after interpretation. We did not interpret any as having no opinion. Only the 230 we interpreted as ‘answered’ are included in the final table below.

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 30

Figure 10: Combined views of those who answered Q9A (416 respondents) and interpreted opinions of those who did not (230 respondents)

380 / 59%

154 / 24%

81 / 13% 29 / 4% 2 / <1%

S upport P artially No opinion N ot s ure D on't support support

The level of support (380 respondents) or partial support (81) is 461 out of 646, which is 71%.

Figure 10 is the figure reproduced in the body of the report (see Chapter 3) to show the degree of support or otherwise for our proposal.

31 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Section A: Green Park

Key proposals: Number of respondents: 634

69% • Signalised cycle crossing north of Support or partially support: existing pedestrian crossing on 438 / Constitution Hill with waiting area on 69% 372 / southern side of carriageway 59%

• Shared use area between 171 / Constitution Hill and The Mall 27% including measures to encourage 66 / 10% appropriate cycling speeds 11 / 2% 13 / 2%

• Improved signage on the footway to S upport S upport P artially No N ot s ure D on't highlight the route to both cyclists and S upport opinion S upport P artially and pedestrians S upport

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 32

Of 634 respondents to this section, 176 (28%) provided comments. Many comments covered more than one topic, which is why the totals below add up to more than 176. The percentages against each comment are a percentage of the 634 respondents in this section.

Cycling provision at Spur Road and Canada Gate: 108 respondents (17%) commented on the proposed carriageway and off-carriageway links:

• 71 respondents (11%), including the Cycling Embassy of Great Britain, CyclingWorks.London, the London Cycling Campaign, Sustrans and Wheels for Wellbeing, expressed concern about potential conflicts between cyclists and pedestrians caused by aligning the Superhighway along the shared-use area behind Canada Gate

Millicent Court Management said cyclists should dismount through this area

• 64 respondents (10%), including Roger Wilson Consulting LLP and Sustrans, objected to the absence of segregated cycling provision on Spur Road

• 13 respondents (2%) claimed the lack of segregation on Spur Road affected the viability of the whole Superhighway

• 24 respondents (4%) commented on current cycling conditions on Spur Road, saying the speed and/or volume of motor traffic made this road dangerous and/or intimidating

• 7 respondents (1%) said current shared-use conditions behind Canada Gate created conflict between cyclists and pedestrians

• 4 respondents (1%) commented on high pedestrian flows around Canada Gate

Cycling facilities: 41 respondents (7%) commented on the degree or type of segregation for cyclists:

• 20 respondents (3%), including the London Cycling Campaign, supported the proposed segregated cycle track along Constitution Hill

• 7 respondents (2%) commented on the signalised cyclist crossing, saying delays would impact negatively on journeys

• 5 respondents (1%) suggested improvements to the Constitution Hill cycle track to make it safer for cycling, with Sustrans calling for it to be at least 4m wide throughout

• 4 respondents (1%) supported the signalised cycle crossing

33 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

• 3 respondents (1%), including the Cycling Embassy of Great Britain, said cycle tracks should not be closed for Buckingham Palace events or to accommodate motor vehicle parking

• 2 respondents (1%) expressed concern at poor lighting in park sections of the route

• 7 respondents (1%) made general comments about supporting cycle tracks

• Westminster City Council expressed concern at the operation of the cycle crossing on Constitution Hill, which could encourage cyclists to queue in the carriageway

Route alignment: 25 respondents (4%) commented on route alignment in Section A:

• 12 respondents (2%), including CyclingWorks.London and the London Cycling Campaign, commented on poor connectivity and routing along the Superhighway

• 6 respondents (1%) suggested an alternative route for the Superhighway in this area

• 5 respondents (1%) said cycle tracks should not be installed in Royal Parks

• 3 respondents (1%) suggested a safer route for cyclists such as through the gyratory or in front of Buckingham Palace

• 2 respondents (1%) supported the use of parks for cycling

Motor traffic in parks: 5 respondents (1%) called for the exclusion of motor traffic through St James’s Park and/or Green Park to improve cycling safety

Impact on horse riders: 4 respondents (1%) objected to the removal of the horse track on Constitution Hill

General views: 13 respondents (2%) provided general comments relating to the proposals:

• 7 respondents (1%) made non-specific negative comments about the proposal

• 4 respondents (1%) made non-specific positive comments about the scheme

• 2 respondents (1%) supported investment in cycling

• 2 respondents (1%) said the Superhighway would have a negative effect on London’s economy

• 2 respondents (1%) said the scheme was a waste of money

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 34

Comments not applicable to this proposal:

5 respondents (1%) commented on other parts of the scheme, not Section A

4 respondents (1%) made transport suggestions that were outside the scope of the scheme

3 respondents (1%) said they were disappointed perceived problems at Hyde Park Corner had not been addressed

2 respondents (1%) suggested alternative locations for Superhighways in general

35 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Section B: The Mall (North Horse Ride)

Key proposals: Number of respondents: 683

Support or partially support: 72% • Create space between the existing pedestrian and cyclist crossings 456 / 404 / across Marlborough Road 72% 64%

• Straighten the cycle crossing to provide a more consistent and 141 / intuitive alignment 22%

• 52 / 8% Remove the short left-turn traffic lane 19 / 3% 15 / 2% on Marlborough Road S upport S upport P artially No N ot s ure D on't and S upport opinion S upport P artially S upport

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 36

Of 683 respondents to this section, 139 (20%) provided comments. Many comments covered more than one topic, which is why the totals below add up to more than 139. The percentages against each comment are a percentage of the total number of respondents in this section, 683.

North Horse Ride: 48 respondents (8%) expressed concern over the cycling facilities proposed along North Horse Ride:

• 25 respondents (4%), including the Campaign for the Protection of Rural England, the Cycling Embassy of Great Britain, CyclingWorks.London and the London Cycling Campaign, expressed concern about issues with the cycling provision such as insufficient gaps between bollards and poor surfacing

Wheels for Wellbeing expressed concerns as to whether non-standard cycles, such as hand cycles, would be able to navigate this route safely

• 16 respondents (2%) expressed concern about the lack of suitability for cycling of the pedestrian-cyclist shared use areas on North Horse Ride due to high pedestrian flows

• 11 respondents (2%) expressed concern about parked vehicles and events blocking cycling provision on North Horse Ride

• 5 respondents (1%) expressed concern at lighting along North Horse Ride

• 5 respondents (1%) said that many cyclists currently use The Mall because of perceived problems with cycling provision on North Horse Ride

• 3 respondents (1%) called for North Horse Ride to have priority for cyclists

• 2 respondents (1%) called for improved signage to raise awareness of cyclists among pedestrians on North Horse Ride

Cycling facilities: 39 respondents (6%) commented on the degree or type of segregation for cyclists:

• 31 respondents (5%) expressed concern at the lack of segregated cycle tracks

• The Cycling Embassy of Great Britain, the London Cycling Campaign and Sustrans, called for a segregated cycle track on The Mall, replacing carriageway space

• 6 respondents (1%) praised the proposals for segregated two-way cycle tracks

• 2 respondents (1%) made negative comments about poor driver behaviour on The Mall reducing cycling safety

• Sustrans called for through motor traffic to be removed from The Mall

37 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Route alignment: 22 respondents (4%) commented on route alignment in Section A:

• 11 respondents (1%) said routing cyclists via Birdcage Walk would be more direct

• 6 respondents (1%) expressed concern the route was away from the natural cycling desire-line

• 4 respondents (1%) objected to the use of parks for Superhighway

• 2 respondents (1%) backed the use of parks for Superhighways

Marlborough Road crossing: 14 respondents (2%) commented on the junction design proposed for Marlborough Road:

• 9 respondents (1%), including the Cycling Embassy of Great Britain, the London Cycling Campaign, Sustrans and Westminster Cycling Campaign, called for the stop line to be moved further back to allow more space for cycling east-west through the junction

• 5 respondents (1%) supported proposed changes to the Marlborough Road crossing, with Sustrans calling for improved provision for cyclists to enter/leave the main cycle route

Traffic in the parks: 6 respondents (1%) called for the exclusion of general motor traffic from the parks

General views: 32 respondents (5%) provided general comments relating to the proposals:

• 14 respondents (2%) said they were disappointed with proposals, which would provide little improvement in safety above existing facilities

• 6 respondents (1%) provided general comments opposing the scheme

• 5 respondents (1%) expressed general support for the Superhighway

• 4 respondents (1%) offered non-specific support for the proposals

• 2 respondents (1%) called for general improvements in cycling provision

• 2 respondents (1%) said the proposals would have a detrimental effect on London’s economy

• 2 respondents (1%) said the scheme was a waste of money

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 38

Comments not applicable to this proposal: 11 respondents provided comments on issues outside the scope of this consultation:

• 5 respondents (1%), including the Cycling Embassy of Great Britain, called for cycling facilities to continue to Trafalgar Square

• 4 respondents (1%) called for improved cycling connections to Green Park

• 2 respondents (1%) called for improvements to transport not related to the Superhighway

39 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Section C: The Mall and Horse Guards Road

Key proposals: Number of respondents: 684

Support or partially support: 71% • Signalised cycle crossing between North Horse Ride and Horse Guards 450 / 397 / Road, with traffic light phase to 71% 63% separate cyclists from motor traffic

• 1.5 metre approach cycle lane 144 / protected by islands 23%

53 / 8% • No coloured surfacing; infrastructure 20 / 3% 17 / 3% removable to restore full road width during events and ceremonies S upport S upport P artially No N ot s ure D on't and S upport opinion S upport P artially S upport

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 40

Of 684 respondents to this section, 135 (20%) provided comments. Many comments covered more than one topic, which is why the totals below add up to more than 135. The percentages against each comment are a percentage of the total number of respondents in this section, 684.

Cycling facilities: 25 respondents (4%) commented on the degree or type of segregation for cyclists:

• 23 respondents (3%) called for a cycle track on Horse Guards Road

• 2 respondents (1%) supported the proposed cycle tracks

Junction of Horse Guards Road and The Mall: 23 respondents (4%) commented on the new signalised junction of Horse Guards Road and The Mall:

• 10 respondents (1%), including the London Cycling Campaign, Sustrans and Westminster Cycling Campaign, called for the traffic light phasing to allow quick passage for cyclists

• 7 respondents (1%) supported the proposed signalised junction

• 3 respondents (1%) expressed concern at cycling safety at the junction

• 3 respondents (1%) expressed concern the junction would be confusing to navigate

• 2 respondents (1%), including Sustrans, called for improved cycling provision at the right turn from Horse Guards Road into The Mall

• 2 respondents (1%) said traffic lights at the junction of Horse Guards Road and The Mall were unnecessary and would delay cyclists

• Sustrans called for pedestrian crossing on all four arms of the junction of Horse Guards Road and The Mall

• Westminster City Council expressed concern that signalising the junction would create motor traffic queues that block Trafalgar Square

• The London Cycling Campaign called for a signal bypass for eastbound cyclists on The Mall

• Millicent Court Management expressed concern for pedestrian safety due to cyclists and long delays at traffic lights

• Wheels for Wellbeing expressed concern the junction design was not complete

41 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Cycling safety: 16 respondents (3%) commented on the scheme’s impact on cycle safety:

• 6 respondents (1%) commented that current cycling conditions were dangerous or intimidating due to speeds and/or volumes of motor traffic

• 5 respondents (1%) said they were disappointed with the proposals, which would make little improvement to cycling safety

• 4 respondents (1%) called for Horse Guards Road to be motor traffic free to improve safety

• 2 respondents (1%) called for signage to raise awareness among pedestrians of the cycle route

Route alignment: 11 respondents (2%) said the current route was away from the natural cycling desire line, suggesting Birdcage Walk is more direct

Traffic in parks: 11 respondents (2%) called for removal of general motor traffic from parks to improve cycling safety

Heritage considerations: 2 respondents (1%) called for infrastructure and paint to be kept a minimum to reduce the visual impact of the scheme:

• The Royal Parks called for the use of high-quality materials where appropriate

• The Campaign for the Protection of Rural England called for reduced clutter on the carriageway

General views: 17 respondents (3%) provided general comments relating to the proposals:

• 7 respondents (1%) expressed general support for the Superhighway

• 4 respondents (1%) made general comments opposing the Superhighway

• 3 respondents (1%) expressed general support for the proposals

• 2 respondents (1%) called for general improvements for cycling

• 2 respondents (1%) expressed concern the scheme would have a detrimental effect on London’s economy

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 42 Comments not applicable to this proposal:

13 respondents (2%) called for cycling provision to continue to Trafalgar Square

10 respondents (2%) commented on an issues not related to Section C

2 respondents (1%) commented on issue not related to the Superhighway

43 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Section D: Horse Guards Road

Key proposals: Number of respondents: 624

Support or partially support: 70% • Horse Guards Road is about 12 metres wide with no existing 434 / 396 / carriageway markings 70% 63%

• To reflect the heritage value of this location and its use for national 150 / event and ceremonies, no additional 24% physical infrastructure or carriage- 38 / 6% way markings were proposed for this 21 / 3% 19 / 3% section of the route S upport S upport P artially No N ot s ure D on't and S upport opinion S upport P artially S upport

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 44

Of 624 respondents to this section, 127 (20%) provided comments. Many comments covered more than one topic, which is why the totals below add up to more than 127. The percentages against each comment are a percentage of the total number of respondents in this section, 624.

Horse Guards Road: 66 respondents (11%) commented on the scheme’s impact on cycle safety:

• 39 respondents (6%), including CyclingWorks.London, called for a segregated cycle track

• 30 respondents (5%), including the Campaign for the Protection of Rural England, CyclingWorks.London, the London Cycling Campaign, Sustrans, Westminster Cycling Campaign and Wheels for Wellbeing, called for the removal of through motor traffic to improve cycling safety

• 10 respondents (2%) commented that motor vehicles currently create an intimidating environment for cycling

• 9 respondents (1%) expressed concern at the lack of improved cycling provision

Route alignment: 6 respondents (1%) commented that Horse Guards Road was not the most direct route for cycling

Impact on horse riders: 2 respondents (1%) expressed concern at having cycles in proximity to horses

General views: 19 respondents (3%) provided general comments relating to the proposals:

• 11 respondents (2%) offered general support for the proposals

• 6 respondents (1%) provided non-specific comments opposing the scheme

• 2 respondents (1%) said the scheme would improve cycling safety

Comments not applicable to this proposal:

4 respondents (1%) provided comments not related to the scheme

2 respondents (1%) commented on issues not relevant to Section D

45 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Section E: Horse Guards Road and Birdcage Walk

Key proposals: Number of respondents: 624

Support or partially support: 70% • Signalised junction at Great George Street/Horse Guards Road 465 / 409 / 75% 66% • Storey’s Gate to become one-way southbound for vehicles

• Pedestrian crossings across Bird- 134 / cage Walk and Horse Guards Road 21% 56 / 9% • Segregated cycle track on Birdcage 15 / 2% 10 / 2% Walk and Great George Street S upport S upport P artially No N ot s ure D on't and S upport opinion S upport P artially S upport

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 46

Of 624 respondents to this section, 130 (21%) provided comments. Many comments covered more than one topic, which is why the totals below add up to more than 130. The percentages against each comment are a percentage of the total number of respondents in this section, 624.

Storey’s Gate junction: 29 respondents (5%) commented on the junction of Storey’s Gate, Great George Street, Birdcage Walk and Horse Guards Road:

• 9 respondents (1%), including the London Cab Ranks Committee and William Sturges LLP, objected to the proposed banned left turn from Birdcage Walk into Horse Guards Road due to its impact on motor traffic

The Royal Parks highlighted potential impacts on its operations and those of other organisations and contractors working in the park

• 5 respondents (1%) supported the proposed banned left turn

• 5 respondents (1%) expressed concern the proposal to signalise this junction would create delays to motor traffic, with Westminster City Council naming Parliament Square as a location that could be affected

• 3 respondents (1%) called for an additional pedestrian crossing east of Storey’s Gate

• 3 respondents (1%) expressed concern about potential cycling conflicts with pedestrians at this junction, with Westminster City Council expressing concern that pedestrians could be confused by split traffic light phases, which could encourage them to cross when motor traffic has stopped but cyclists have a green signal

• Westminster City Council expressed concern that carriageway markings guiding left- turning vehicles from Horse Guards Road around the cycle track could encourage westbound cyclists into the southbound carriageway of Horse Guards Road

• London Cab Ranks Committee, the London Chamber of Commerce and Industry, Millicent Court Management and William Sturges LLP, called for Storey’s Gate to remain two-way for motor traffic

• The London Cycling Campaign and Wheels for Wellbeing expressed concern at the safety of this junction, in particular the long set-back for cyclists heading north from Storey’s Gate and cyclists heading west into Birdcage Walk

• Sustrans said this junction should allow safe cycling movements from Birdcage Walk to Storey’s Gate

Cycling safety: 23 respondents (4%) commented on the scheme’s impact on cycle safety:

• 15 respondents (2%) said the proposals would improve cycling safety

47 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

• 4 respondents (1%) called for the removal of through motor traffic from Horse Guards Road to improve cycling safety

• 2 respondents (1%) expressed concern the proposals would not do enough for cycle safety

• 2 respondents (1%) expressed concern about poor road surface posing a danger to cyclists

Cycling facilities: 9 respondents (1%) commented on the scheme’s impact on cycle safety:

• 8 respondents (1%), including the London Cycling Campaign, said the proposed cycle track was too narrow, with the area of greatest concern being where the track meets pedestrian crossings

• 2 respondents (1%), including the London Cycling Campaign, called for cycling tracks to be accessible to non-standard bicycles and mobility scooters

Birdcage Walk: 4 respondents (1%) commented on Birdcage Walk:

• Westminster City Council expressed concern that pedestrians could be confused by split traffic light phases at crossings on Birdcage Walk, which could encourage them to cross when motor traffic has stopped but cyclists have a green signal.

Concern was also expressed that the waiting area between the carriageway and the cycle track might be too narrow for pedestrians to use safely

• The Cycling Embassy of Great Britain and Wheels for Wellbeing expressed concern at the use of removable cycling infrastructure, leaving cyclists unprotected

• Millicent Court Management expressed concern that cyclists would not stop at traffic lights on Birdcage Walk

• Sustrans called for with-flow segregated cycle tracks

Great George Street: The London Cycling Campaign called for the removal of through motor traffic

General views: 16 respondents (3%) provided general comments relating to the proposals:

• 10 respondents (2%) provided non-specific comments opposing the scheme

• 9 respondents (1%) provide non-specific supportive comments for this section

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 48

Comments not applicable to this proposal:

4 respondents (1%) commented on issues not related to Section E

3 respondents (1%) provided comments not related to the Superhighway

49 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Section F: Spur Road Gyratory

Key proposals: Number of respondents: 627

Support or partially support: 68% • Enlarged footways on the Link Road

425 / 375 / • Improved pedestrian crossings on 68% 60% Buckingham Gate & Birdcage Walk

• Newly signalised junction where Birdcage Walk meets Spur Road 158 / 25%

• New contraflow cycle track and 50 / 8% mandatory cycle lane on Birdcage 22 / 4% 22 / 4% Walk S upport S upport P artially No N ot s ure D on't and S upport opinion S upport P artially S upport

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 50

Of 627 respondents to this section, 150 (24%) provided comments. Many comments covered more than one topic, which is why the totals below add up to more than 150. The percentages against each comment are a percentage of the total number of respondents in this section, 627.

Continuity of cycling provision: 70 respondents (11%) commented on the degree or type of segregation for cyclists:

• 51 respondents (8%), including the Cycling Embassy of Great Britain, called for the use of more segregated cycle tracks to improve cycling safety

• 13 respondents (2%) provided general comments expressing concern about cycling safety in this section

• 8 respondents (1%) supported the proposed use of segregated cycle tracks

• 8 respondents (1%) said more needed to be done to improve cycling safety

• 4 respondents (1%), including CyclingWorks.London, said this section of the proposals negatively affects the entire East-West Superhighway

• 4 respondents (X%) expressed concerns at the quality of cycling provision between Birdcage Walk and Constitution Hill

• 3 respondents (X%) expressed concern about cyclists and motor vehicles sharing road space

• 2 respondents (X%) commented negatively on current motorist behaviour creating danger to cyclists

Spur Road gyratory: 67 respondents (11%) commented on the Spur Road gyratory:

• 37 respondents (6%), including the London Cycling Campaign, Sustrans and Wheels for Wellbeing, called for cycle tracks from Birdcage Walk to continue into Spur Road

• 17 respondents (3%), including the London Cycling Campaign, called for the removal of the Spur Road gyratory to improve cycling provision and the public realm

• 11 respondents (2%) expressed concern about road users, particularly cyclists, getting confused by the proposed road layout

• 5 respondents (1%) said the proposals would create motor traffic congestion at this location

• 2 respondents (1%) expressed concern about potential dangers to left and right turning cyclists travelling south out of Spur Road

51 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

• Westminster City Council called for review of road markings, and sought assurance junction design would not cause motor traffic queues

• The London Cycling Campaign objected to lack of cycling provision on Link Road

• Millicent Court Management expressed concern that pedestrians could trip of cycling infrastructure on Spur Road

Route alignment: 5 respondents (1%) commented on route alignment in Section A:

• 3 respondents (1%) supported the more direct routing for cyclists in Section F

• 2 respondents (1%) supported the use of parks for Superhighways

Junction of Birdcage Walk/Buckingham Gate/Link Road: 4 respondents (1%) commented on this junction:

• 4 respondents (1%), including Sustrans, opposed the use of ASLs, saying they fail to provide protection for cyclists

• CyclingWorks.London called for a Dutch-style segregated junction

• Westminster City Council called for a review of signage, signals and traffic islands

Pedestrian crossings: 4 respondents (1%) expressed concern about the pedestrian crossing on Spur Road:

• 2 respondents (1%) expressed concern about the pedestrian crossing on Spur Road not being on the desire line

• Westminster City Council expressed concern that pedestrians could be confused by split traffic light phases, which could encourage them to cross when motor traffic has stopped but cyclists have a green signal

Traffic in the parks: 2 respondents (1%) called for the parks to be motor traffic free to improve cycling safety

General views: 17 respondents (3%) provided general comments relating to the proposals:

• 5 respondents (1%) made general comments opposing the Superhighways

• 5 respondents (1%) provide general comments supportive of the Superhighways

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 52

• 4 respondents (1%) provided comments generally supportive of the proposals

• 4 respondents (1%) said the scheme was a waste of money

• 2 respondents (1%) said the proposal would have a detrimental effect on London’s economy

Comments not applicable to this proposal:

5 respondents (1%) commented on issues not related to Section F

4 respondents (1%) provide suggestions for improvements to cycling provision at locations not covered by this scheme

3 respondents (1%) made suggestions relating to transport but not related to this scheme

2 respondents (1%) proposed the Superhighway would use an entirely different route

53 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Appendix B1: TfL response to issues commonly raised (overall proposals for St James’s Park and Green Park)

Appendices B1 and B2 contain TfL’s response to issues commonly raised as part of the consultation on detailed proposals for the East-West cycle route in St James’s Park and Green Park. Our response to issues relating to the wider route can be found in our report on the September 2014 consultation, available at tfl.gov.uk/cycle-east-west.

Cycle facilities on Spur Road, linking Constitution Hill and Birdcage Walk Working with The Royal Parks, we have developed designs for a segregated two-way cycle track on Spur Road, between Constitution Hill and Birdcage Walk, introduced on a trial basis. We are currently consulting on these proposals, which can be found at tfl.gov.uk/east-west-spur-road. This consultation is open until 4 October 2015.

The East-West cycle route should align on the shortest path along Birdcage Walk and Spur Road Under the proposals developed by TfL working with The Royal Parks, which are currently out for consultation (tfl.gov.uk/east-west-spur-road), we would introduce a segregated cycling facility linking Constitution Hill, the Mall and Birdcage Walk, providing safe passage through the shortest route from Parliament Square to Constitution Hill. This arrangement would be introduced on a trial basis, for an initial period of 12 months.

Confusion caused by sending cycle traffic along two separate routes We still intend to implement the improvements for Horse Guards Road and North Horse Ride, as consulted on. This is an existing cycle route and will form part of the Mayor’s Central London Cycle Grid. The route via Horse Guards Road and The Mall would include shared-use pedestrian-cyclist sections, and would handle relatively small numbers of local cycle trips.

The East-West cycle route should be installed on the south side of Birdcage Walk Aligning the cycle route on the north side of Birdcage Walk provides cyclists with a shorter distance to travel through St James’s Park. Cyclists would otherwise have to cross Birdcage Walk twice, at the junctions with Spur Road and Storey’s Gate, to continue their journeys.

Advanced Stop Lines are insufficient to provide safety for cycling in busy road environment Where provision for cyclists is on-carriageway and unsegregated, Advanced Stop Lines (ASLs) and associated facilities give cyclists a degree of priority over other traffic and can help to raise driver awareness of cyclists. ASLs can help cyclists to: position themselves in drivers’ line of sight, avoid conflict with left-turning vehicles (when arriving on a red light), wait away from direct exhaust fumes, and enjoy a head start over motorised traffic.

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 54

Traffic impact of these proposals The planned changes to the road layouts in the parks are not in themselves expected to have a significant impact on traffic. The overall proposals for the East-West Cycle Superhighway are expected to mean longer journeys for motorists and bus, coach and taxi passengers at busy times, although we made changes to the overall scheme following the September 2014 consultation to reduce the impact. We are satisfied that the impact on traffic is reasonable when balanced against the substantial safety improvements the East- West Cycle Superhighway would mean for thousands of existing cyclists and the likely growth in cycling along this route, including people who would cycle if they felt it to be safer. Please see the response to the September 2014 consultation at tfl.gov.uk/cycle-east-west for more information.

We will provide signage to indicate new traffic restrictions and work with satellite navigation companies to help motorists affected by the traffic restrictions on Storey’s Gate plan the most appropriate route for their journey.

Impact on pedestrians and other park users The proposals provide cycling facilities on or adjoining the main traffic roads in the parks, and make use of the existing road width on Birdcage Walk. Cycling will continue to be prohibited on the paths running through the parks. We will also install improved pedestrian facilities at Storey’s Gate, Birdcage Walk and Link Road. Taken together, the proposals provide substantial improvements for pedestrians and other park users.

Concerns about the interaction between cyclists and horse riders We have worked with key stakeholders to provide a dedicated area for cyclists, separate from horse ride facilities, which will help to minimise interaction between cyclists and horse riders.

Concerns about cyclist behaviour TfL is working with The Royal Parks, The Royal Parks Police, Westminster City Council and park user groups to review cycling as a whole in St James’s Park and Green Park, with a view to encouraging appropriate cycle speeds and behaviour in shared areas. TfL acknowledges concerns raised about cyclist behaviour, although our research shows that most cyclists ride responsibly, and that cyclists are no more likely to disobey road rules than other road users. Approximately 50 per cent of offences reported are committed by car drivers and motorcycle riders, 26 per cent by commercial vehicle drivers, and 24 per cent by cyclists. Statistics on road traffic collisions in Greater London show the number of injuries and fatalities for pedestrians in collisions involving cyclists are many times fewer than those involving motor vehicles.

TfL promotes adherence to the Highway Code by all road users and encourages responsible cycling and mutual respect between cyclists and other road users. We work to eliminate offences such as jumping red lights, cycling on the pavement and cycling at night without lights. We do this using police enforcement and education programmes, as well as marketing and engagement campaigns.

55 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

We recognise that some pavement cyclists break the law - often to avoid the dangers of motor traffic. However, we anticipate that providing dedicated and safe space for cyclists will discourage people from riding on pavements. Providing dedicated space for cyclists can also help other road users by letting them know where to expect high volumes of cyclists. The Metropolitan Police Cycle Safety Team will patrol the new East-West cycle route when it opens, working closely with The Royal Parks Police to encourage appropriate behaviour by all park users and enforce compliance.

TfL is working with the Royal Parks, The Royal Parks Police and local stakeholder groups to manage the impact of the new route on parks users. This will include monitoring the existing shared-use routes and non-cycle paths in the parks. The monitoring may result in design solutions being installed to slow cyclists on shared-use routes and prevent cycling on non-cycle paths.

Operation Safeway TfL also works with the Metropolitan Police on Operation Safeway, which sees up to 1,000 officers deployed at around 100 junctions, at least two days every month. High visibility officers use a combination of both enforcement and engagement to tackle dangerous illegal behaviour by all road users, including motorists and non-motorists. Locations are chosen by analysing collision data to determine those most at risk of killed and serious injured collisions (KSIs).

The results from Operation Safeway show that significantly more motorists are enforced against than cyclists. Between launch in November 2013 and January 2015, over 15,000 FPNs have been given to motorists, and 5,000 to cyclists. The most common offences where motorists were issued FPNs are contravening traffic signals (this would include crossing an advanced stop line), using a phone while driving, and failing to wear a seatbelt. The majority of cycling FPNs were issued for contravening traffic signals, cycling on the footway, and using a pedal cycle without lights.

Park signage and lighting TfL will work with The Royal Parks to provide new signage to help cyclists navigate through the Parks. North Horse Ride and the shared-use path behind Canada Gate – where cyclists share the space with pedestrians – will be maintained and signposted differently from the East-West cycle route, promoting them as quieter routes for cyclists travelling at a slower pace. We will continue to work closely with The Royal Parks on lighting along the cycle routes.

Cyclists paying road tax The maintenance of roads in the UK is currently funded through general taxation and not through specific taxes on road users, such as Vehicle Excise Duty. Therefore, most cyclists already contribute to the cost of maintaining roads. Although from 2017 the Government intends to support road maintenance through funding from Vehicle Excise Duty, this tax will continue to be levied on individual vehicles, with zero emission vehicles continuing to be

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 56 exempt. As bicycles produce no emissions, they too would be exempt from paying the duty, were it applied to them.

Call to remove motor traffic or through motor traffic from roads adjoining St James’s Park and Green Park TfL would not seek to remove traffic from roads adjoining St James’s Park and Green Park completely. The roads around the Park provide connection between Charing Cross to the north east, Westminster to the south east and Hyde Park to the west. Removing traffic would have a significant impact on the traffic network, increasing local and wider queuing.

Restrictions on cycling due to official events During official events restrictions are placed on vehicles and other road users. Cyclists will fall under these restrictions and treated the same as other traffic. TfL will continue to work closely with The Royal Parks, key stakeholders, businesses and event organisers to ensure the safe and smooth operation of events in and around the Parks.

Concern over visual impact of cycling infrastructure We will continue to work with The Royal Parks, Historic England and other key stakeholders to ensure any new infrastructure is in keeping with the heritage considerations of this sensitive historic area.

Mobility scooters in cycle lanes Mobility scooters are not allowed in cycle lanes under UK law. This is not proposed to change as part of the East-West Cycle Superhighway.

Response to other issues raised in relation to overall plans for the East-West Cycle Superhighway The overall proposals for the East-West Cycle Superhighway were consulted on in September 2014. Following that consultation, we decided to proceed with the route, although with some changes to reduce the journey time impact on motor traffic. Our response to more general issues around the introduction of the East-West Cycle Superhighway can be found in our response to the September 2014 consultation. Relevant information is also available in the papers from the meeting of the TfL Board on 4 February 2015, where proposals for the route were discussed and approved.

57 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Appendix B2: TfL response to issues commonly raised (individual sections)

Section A: Green Park

Cycle facilities on Spur Road, linking Constitution Hill and Birdcage Walk Working with The Royal Parks, we have developed designs for a segregated two-way cycle track on Spur Road, between Constitution Hill and Birdcage Walk, introduced on a trial basis for an initial period of 12 months. We are currently consulting on these proposals, which can be found at tfl.gov.uk/east-west-spur-road. This consultation is open until 4 October 2015.

Concern that cyclists waiting at the cyclist crossing will queue in the carriageway Under the new proposals for the cycling facilities in this area, there is no longer a need for a cyclist crossing at this location. It is proposed that cyclists would enter and exit the cycle track on Constitution Hill using the segregated cycle track on the carriageway. The new configuration can be seen at tfl.gov.uk/east-west-spur-road.

Impact on horse ride and footway on Constitution Hill We will continue to work closely with The Royal Parks and key stakeholders to finalise designs for the horse ride and footway on Constitution Hill.

Section B: The Mall (North Horse Ride)

Call for segregated cycle track to replace general traffic lanes on The Mall We consider the use of North Horse Ride, a lightly used service road, to be a suitable alternative to removing a lane of general traffic to accommodate a segregated cycle track. The use of North Horse Ride as the cycle route reduces the risk of conflict between cyclists and motorists, while avoiding the need to take space away from motor traffic. Removing a general traffic lane would impact on the traffic network, increasing local and wider queuing.

Non-standard cycles and trailers navigating North Horse Ride We will ensure sufficient width is provided for non-standard cycles to navigate the bollards on North Horse Ride.

Potential for pedestrian-cyclist conflict on North Horse Ride Cyclists will use the North Horse Ride service road, not the footway.

Request to set back the stop line for motor traffic passing from Marlborough Road to The Mall to allow for straight-through cycling movements The proposed design of the junction straightens the cycle crossing, so the stop line will be

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 58 set back further to better accommodate cycling movements along North Horse Ride. The Royal Parks will be taking forward the detailed design for this junction.

Concerns westbound cycle traffic on The Mall would be put at risk having to cross general traffic lanes to access North Horse Ride facility Cyclists will be given a two-stage right turn to allow them to avoid conflict with motor traffic.

Section C: The Mall and Horse Guards Road Junction of The Mall and Horse Guards Road In response to feedback received during consultation, we will introduce a two-stage right turn here for cyclists turning from The Mall into North Horse Ride. The turning pocket originally consulted on will be retained for cyclists who wish to turn right from the carriageway. The location of the islands, which accommodate signals, will ensure vehicles do not encroach into the marked turning pocket for cyclists turning right from The Mall into North Horse Ride. Following further investigation and discussions with The Royal Parks, we will provide northbound cyclists on Horse Guards Road with an early release facility. Cyclists will have their own set of traffic signals, providing them with a green light a few seconds ahead of motor traffic. This will allow cyclists to proceed ahead of general traffic, reducing the risk of ‘left hooks’.

Section D: Horse Guards Road Cycling facilities on Horse Guards Road Having considered responses to consultation, we consider conditions for cycling to be satisfactory. Horse Guards Road is about 12 metres wide with no existing carriageway markings. We are not introducing any new physical infrastructure or carriageway markings on this section of Horse Guards Road to reflect the heritage of this location and its use for national ceremonies and events.

Section E: Horse Guards Road and Birdcage Walk Junction of Storey’s Gate/Birdcage Walk/Great George Street/Horse Guards Road We no longer intend to ban the left turn from Birdcage Walk into Horse Guards Road. This means motorists will be able to enter and leave Horse Guards Road as they do at present. Cyclists travelling eastbound and westbound on Birdcage Walk will be provided with their own dedicated signal phase to move through the junction. Following further investigation and discussions with The Royal Parks, we will provide southbound cyclists on Horse Guards Road with an early release facility. Cyclists will have their own set of traffic signals, providing them with a green light a few seconds ahead of motor traffic. This will allow cyclists to proceed ahead of general traffic, reducing the risk of ‘left hooks’. We will create a loading zone on the east side of Storey’s Gate to facilitate the servicing of local frontages.

59 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Cycle track narrows at pedestrian crossings We have generally designed the two-way cycle track on the Cycle Superhighway to be between 3 and 4 metres wide. The track has been designed to allow cyclists to overtake one another wherever possible. The nature of the two-way track also offers a degree of flexibility in allowing cyclists to use the other side of the track to overtake when there are no oncoming cyclists. The cycle track reduces in width to accommodate pedestrian refuges and to slow cyclists as they approach at pedestrian crossings.

Requests for additional pedestrian crossings on Great George Street The proposals already provide a signalised north-south crossing west of Storey’s Gate. Introducing a signalised north-south pedestrian crossing east of Storey’s Gate would require an additional signal phase at this junction, which would increase waiting times for road users, cyclists and pedestrians.

Signalising Horse Guards Road/Storey’s Gate junction will cause congestion Horse Guards Road/ Storey’s Gate is a busy unsignalised junction. The introduction of traffic signals allows for the safe movement of cyclists by providing an early release facility on Horse Guards Road and dedicated traffic light phases on Birdcage Walk/ Great George Street and Storey’s Gate. This junction has been designed alongside other changes to the road network brought about by the wider East-West Cycle Superhighway and the Road Modernisation Plan. Traffic modelling predicts the overall scheme will mean longer journey times, although we made changes to the original proposals to reduce the impact. We are also investing our already sophisticated traffic signal systems to ensure the road network operates as efficiently as possible.

Long set back for cyclists northbound on Storey's Gate will take a long time to clear the junction The stop line for cyclists heading north along Storey’s Gate has been positioned back from the mouth of the junction in order to leave enough space for larger vehicles to make the turn into Storey’s Gate southbound. The signals will be timed appropriately to allow traffic to clear the junction before the next phase.

Removable cycling infrastructure on Birdcage Walk During official events, restrictions are placed on vehicles and other road users, and cyclists will fall under these restrictions and be treated the same as other traffic. We continue to work closely with event organisers to ensure the safe and smooth operation of events in and around the Parks.

Calls to open Queen Anne’s Gate to motor and/or cycle traffic Queen Anne’s Gate is a busy pedestrian route, and the current layout is considered satisfactory.

Section F: Spur Road Gyratory Cycle facilities on Spur Road, linking Constitution Hill and Birdcage Walk Working with The Royal Parks, we have developed designs for a segregated two-way cycle

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 60 track on Spur Road, between Constitution Hill and Birdcage Walk, introduced on a trial basis for an initial period of 12 months. We are currently consulting on these proposals, which can be found at tfl.gov.uk/east-west-spur-road. This consultation is open until 4 October 2015.

61 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Appendix C: Consultation letter to residents and businesses

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 62

63 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 64

65 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 66

67 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Appendix D: Distribution area for consultation letter

Approximately 97,700 Letters were distributed to postcodes commencing within 0.5 miles of the proposed alignment.

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 68

Appendix E: Email to stakeholder groups

Dear Stakeholder

We would like to hear your views on further proposals for the following sections of the East- West Cycle Superhighway:

Lancaster Gate: Revised proposals for the route between Sussex Gardens and Brook Street / Hyde Park, featuring a two-way segregated cycle track on the east side of Westbourne Street and one-way segregated cycle tracks in each direction on Bayswater Road

Hyde Park: Detailed proposals for a continuous, segregated cycle route through the park, including North Carriage Drive becoming one-way eastbound for motorists

St James’s Park and the Green Park: Detailed proposals for improved cycling provision through the parks. This includes revised proposals for the Horse Guards Road / Storey’s Gate junction, with changes to the previously-proposed traffic restrictions

Victoria Embankment / Northumberland Avenue: Revised proposals to aid traffic flow on Victoria Embankment, including a banned right turn from Northumberland Avenue to Victoria Embankment and removal of a bus/coach stop and pedestrian crossing

Please click the links above for details of the proposals for each section and to have your say. The deadline for comments is Sunday 29 March 2015.

We consulted on overall proposals for the East-West Cycle Superhighway in September 2014. Please click here for more information, including changes made following consultation and TfL’s response to issues commonly raised. TfL Board has now approved the overall scheme, subject to the above consultations.

Yours sincerely

Oliver Birtill Consultation Team Transport for London

69 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Appendix F: List of stakeholder groups

3663 First for Foodservice

A.S. Watson

AA Motoring Trust

Abellio West London Ltd t/a Abellio Surrey,

ABSOLUTE PARTY CRUISES LTD

Action Disability Kensington & Chelsea

Action for Blind People

Action on Hearing Loss (formerly RNID)

Addison Lee

AECOM

Age Concern London

Age UK London

Alive in Space Landscape and Urban Design Studio

All Hallows by the Tower church

All Party Parliamentary Cycling Group

Anderson Travel Ltd,

Angel BID

Apex Hotel and Addendum Restaurant

Argall BID

Arriva Kent Thameside/Kent & Sussex, Arriva Guildford & W Sussex,

Arriva London North Ltd,

Arriva The Shires/ E Herts and Essex,

Asian Peoples Disabilities Alliance

Association of British Drivers

Association of Car Fleet Operators

Association of Guide Dogs for the Blind

Association of Town Centre Management

Association of British Drivers

AT Coaches t/a Abbey Travel,

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 70

Automobile Association

Baker Street Quarter

Barking & Dagenham Cycling Campaign

Barking & Dagenham Safer Transport Team

Barking and Dagenham

Barnet Cyclists

Barnet Safer Transport Team

Baroness Flather

BATEAUX LONDON

Bayliss Executive Travel

Baynard House Car Park

Bayswater BID

Bayswater Residents Association

BBC

Belgravia Residents Association

Best Bike Training / Cycletastic

Best Bike Training/ Cycletastic

Better Bankside

Bexley Accessible Transport Scheme,

Bexley Council

Bexley Cyclists

Bexleyheath BID bhs bikeability

Bidvest Logistics

Big Bus bikeworks bikeXcite

Birmingham City Council

Blue Triangle Buses Ltd,

Borough Cycling Officers Group

Borough Cycling Officers Group (BCOG)

Brasserie Blanc

71 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Breakspears Road Project

Brent Cyclists

Brent Safer Transport Team

Brentwood Community Transport,

Brewery Logistics Group

British American Tobacco

British Cycling

British Land

British Medical Association

British Motorcyclists Federation

British Retail Association

British School of Cycling

Bromley Cyclists

Bromley Safer Transport Team

Brookline

BT

Bucks Cycle Training

Business B Ltd t/a The Expeditional,

Buzzlines,

CABE

CABE - Design Council

Cabinet Office:

Camden Council

Camden Cyclists

Camden mobility forum

Camden Safer Transport Team

Camden Town Unlimited

Campaign for Better Transport

Campbell's

Canary Wharf Management

CAPE CUVIER LTD

Capital City School Sport Partnership

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 72

CAPITAL PLEASURE BOATS

Carlton Motors

Carousel Buses

CBI-London

CCG Central London (WESTMINSTER)

CCG City and Hackney

Centaur Overland Travel

Central London Cab Trade Section

Central London CTC

Central London Forward

Central London Freight Quality Partnership

Central London NHS Trust

Centre for Accessible Environments

Chalkwell

Chalkwell Garage & Coach Hire

Chartered Institute of Logistics and Transport

CHAS NEWENS MARINE

Chauffeur & Executive Assn

Chauffeur and Executive Association

Chelsea Socity

Children's Society

Christopher Stephen Hunn t/a Travel with Hunny/TWH,

City Bikes (Vauxhall Walk)

CITY CRUISES PLC

City Cyclists

City of London

City of London Access Forum

City of London Police

City of Westminister

Clarkes

Cobra Corporate Servics

CoL School

73 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Colas Volker Highways URS

COLLIERS LAUNCHES

Community Transport Association

Computer Cab

Confederation of British Industry (CBI)

Confederation of Passenger Transport

Conway AECOM

Covent Garden Market Authority

Cross River Partnership

Crown Equerry

CROWN RIVER CRUISES

Croydon

Croydon Coaches (UK) t/a Coaches Excetera,

Croydon Council

Croydon Cycling Campaign

Croydon mobility forum

Croydon North

Croydon Safer Transport Team

CRUISE LONDON

CSC

CT Plus t/a Hackney Community Transport,

CTC

CTC ‘Right to Ride’ Network

Cycle Confidence

Cycle Confident

Cycle Experience

Cycle Newham

Cycle Systems

Cycle Training East

Cycle Training UK (CTUK)

Cyclelyn

Cycle-wise Thames Valley

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 74

Cycling Embassy of Great Britain

Cycling Tuition cycling4all

Cyclists in the City

Daily Express

Department for Transport

Design for London

DHL

DHL Express

DHL UK and Ireland

Dial-a-Cab

Disability Alliance

Disabled Persons Transport Advisory Committee

DNB Bank

Downing Street

E Clarke & Son (Coaches), t/a Clarkes of London,

E J LANGLEY

E11 BID (Leytonstone)

Ealing Broadway BID

Ealing Council

Ealing Cycling Campaign

Ealing Passenger Transport Users' Group

Ealing Safer Transport Team

East and South East London Thames Gateway Transport Partnership

East End Express (X1)

East Surrey Rural Transport Partnership t/a Polestar Travel,

EDF Energy

Edgware Road Partnership

Enfield Council

Enfield Cycling Campaign

Enfield Safer Transport Team

English Heritage

75 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

English Heritage - London

Ensign Bus Company

Enterprise Mouchel

ETOA

Evolution Cycle Training

Express Networks Forum

Express Newspapers

Federation of Small Businesses

First Beeline

First Beeline Buses Ltd,

First Group

Fitzrovia Neighbourhood Association

Fitzrovia Partnership

Freight Transport Association

Friends of the Earth

Future Inclusion

Future Inclusion/IDAG

G4S

Garratt Business Park (Earlsfield)

Gatwick Flyer Ltd,

Get Sutton Cycling

Gibson Dunn and Crutcher

GLA (Planning)

GMB

Go-Coach Hire Ltd

Golden Tours

Golden Tours (Transport) Ltd,

Greater London Authotity

Greater London Forum for Older People

Greater London Forum for the Elderly

Green Flag Group

Green Line (Arriva)

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 76

Green Urban Transport Ltd,

Greenwich Cyclists

Greenwich Safer Transport Team

Guide Dogs

Guide Dogs Association

Guide Dogs for the Blind - Inner London District team

Guide Dogs for the Blind Association

Hackney Cycling Campaign

Hackney Safer Transport Team

Hainault Business Park

Hamilton-Baillie Associates Ltd.,

Hammersmith & Fulham Action on Disability

Hammersmith & Fulham Cyclists

Hammersmith & Fulham Safer Transport Team

HammersmithLondon

Haringey Cyclists

Haringey mobility forum

Haringey Safer Transport Team

Harrow Cycling Campaign

Harrow Safer Transport Team

Harrowby and District Residents Association

Hartnell Taylor Cook

Havering

Havering Safer Transport Team

Health Poverty Action

Heart of London Business Alliance

Heathrow Airport

Heritage London hertfordshire County Council

HF Cyclists

Hillingdon Council

Hillingdon Cycling Campaign

77 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Hillingdon mobility forum

Hillingdon Safer Transport Team

Historic Royal Palaces (HM Tower of London)

HMRC

HMS President

Honourable Artillery Company, Army Ceremonial requirements

Hounslow Cycling Campaign

Hounslow Safer Transport Team

Household Cavalry Mounted Regiment

HQS Wellington

HR Richmond Ltd t/a Quality Line,

Hyde Park Estate Association

Hyde Park Stables

IBM

ICOMOS UK

Ifs learning

Ilford Town BID

In & Around Covent Garden

In Holborn

Inclusion London

Independent Disability Advisory Group

Independent Shoreditch

Inmidtown

Inner and Middle Temple

Inner Temple institution

Institute for Sustainability

Institute of Advanced Motorists

Institution of Civil Engineers inStreatham

Islington Cycle Action Group

Islington mobility forum

Islington Safer Transport Team

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 78

IT Skillfinder

J Brierley & E Barvela t/a Snowdrop Coaches

James Bikeability

Jeremy Reese t/a The Little Bus Company,

John Lewis Partnership

Joint Committee on Mobility for Disabled People (JCMD)

Joint Committee on Mobility of Blind and Partially Sighted People (JCMBPS)

Joint Mobility Unit

Keith Gould

Keltbray Limited

Keltbray ltd (construction)

Kensington & Chelsea Safer Transport Team

Kensington and Chelsea Cyclists

Kimpton Industrial Park (Sutton)

KING CRUISES

Kings Troop

Kingston Cyclists

Kingston First

Kingston mobility forum

Kingston Safer Transport Team

Laing O'Rourke

Lambert Council

Lambeth Cyclists

Lambeth Safer Transport Team

Lancaster London Hotel

Land Securities

LCC Enfield

Leonard Cheshire Disability

Lewisham Council

Lewisham Cyclists

Lewisham Safer Transport Team

Liam O'Connor Architects

79 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Liberal Democrats

Licenced Private Hire Car Association

Licensed Private Hire Car Association (LPHCA)

Licensed Taxi Drivers Assoc (LTDA)

Licensed Taxi Drivers Association

Line Line Coaches (TGM),

Living Streets

Living Streets - Brentwood

Living Streets - Hackney

Living Streets - Islington

Living Streets - Kings Cross (Camden)

Living Streets - Merton

Living Streets - Sutton

Living Streets - Tower Hamlets

Living Streets - Wandsworth

Living Streets Action Group

Living Streets London

Living Streets Southwark

Living Strrets

Local Government Ombudsman

London ambulance Service

London Bike Hub

London Borough Hammersmith & Fulham

London Borough of Barking & Dagenham

London Borough of Barnet

London Borough of Bexley

London Borough of Brent

London Borough of Bromley

London Borough of Bromley

London Borough of Camden

London borough of Croydon

London Borough of Ealing

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 80 London Borough of Enfield

London Borough of Greenwich

London Borough of Hackney

London Borough of Hammersmith

London Borough of Hammersmith & Fulham

London Borough of Hammersmith and Fulham

London Borough of Haringey

London Borough of Harrow

London Borough of Havering

London Borough of Hillingdon

London Borough of Hounslow

London Borough of Islington

London Borough of Kingston Upon Thames

London Borough of Lambeth

London Borough of Lewisham

London Borough of Merton

London Borough of Newham

London Borough of Redbridge

London Borough of Richmond Upon Thames

London Borough of Southwark

London Borough of Sutton

London Borough of Tower Hamlets

London Borough of Waltham Forest

London Borough of Wandsworth

London Cab Drivers' Club

London Central Cab Section

London Chamber of Commerce

London Chamber of Commerce and Industry (LCCI)

London City Airport

London Civic Forum

London Climate Change Partnership

London Councils

81 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

London Cycling Campaign

London Cycling Campaign (Ealing)

London Cycling Campaign (Hammersmith and Fulham)

London Cycling Campaign (Kensington and Chelsea)

London Cycling Campaign (Lewisham)

London Cycling Campaign (Tower Hamlets)

London Cycling Campaign (Westminster)

London Duck Tours Ltd

London European Partnership for Transport

London Fire

London Fire and Emergency Planning Authority

London Fire Brigade

London First

London General

London Mencap

London Older People's Strategy Group

LONDON PARTY BOATS

London Private Hire Board

LONDON RIB VOYAGES

LONDON RIVER CRUISES LTD.

London Riverside (Rainham)

London Strategic Health Authority

London Suburban Taxi Drivers' Coalition

London Tourist Coach Operators Association (LTCOA)

London Transport Users' Committee

London TravelWatch

London Underground

London United Busways Ltd,

London Visual Impairment Forum

Lonon borough of Lambeth

LoTAG

LoveWimbledon BID

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 82

LOWER THAMES & MEDWAY

LPHCA

LTCOA

M Moser associates

Marshalls

Marshalls Coaches,

Marylebone Association

MAYNARD LAUNCHES

Medway Estate Residents' Forum

Megabus/Stagecoach

Merton Council

Merton Cycling Campaign

Merton Metropolitian Police Service

Merton Safer Transport Team

Met Police

Metrobus Ltd,

Metroline Ltd

Metropolitan / City Police

Metropolitan Police

Metropolitan Police - Community Police

Metropolitan Police Service

Middle Temple institution

MIND

Ministry of Defence

Mobile Cycle Training Service

Mode Transport

Motorcycle Action Group

Motorcycle Action Group (MAG)

Motorcycle Industry Association

MP

Mullany's Coaches,

National Autistic Society

83 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

National Children's Bureau

National Express Ltd

National Grid

National Motorcycle Council

National Trust

National Trust - London

Neighbourcare St John's Wood & Maida Vale

New Addington BID

New West End Company (NWEC)

Newham Cyclists

Newham Safer Transport Team

NHS London

NHS Tower Hamlets CCG

Northbank BID

Northbank Business Improvement District (BID)

Northbank Guild

Norwood Green Residents' Association

Ocean Leisure

Ocean Youth Connexions

Olympian

Olympus Bus & Coach Company t/a Olympian Coaches,

On Demand PR & Marketing Ltd.,

On Your Bike Cycle Training

One Events

Original Tour

Orpington 1st

Oxford Tube (Stagecoach)

Oxford Tube (Thames Transit),

Paddington BID

Paddington Residents Active Concern On Transport (PRACT)

Parliament Security

Parliamentary Advisory Council for Transport Safety (PACTS)

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 84

Parliamentary Estates

Passenger Focus

Pedal4Health

Permium Tours

Phil Jones Associates philip kemp cycle training

Pimlico FREDA

Planning Design

Porcellio Ltd t/a Meridian Duck Tours,

Port of London Authority

Premium Coaches Ltd,

Private Hire Board

Purple Parking Ltd,

Puzzle Focus Ltd

Queen Mary University of London

Queensbridge House Hotel

R Hearn t/a Hearn's Coaches,

Rabobank

RAC

RAC Foundation for Motoring

RADAR London Access Forum

Radio Taxis

Rank and Highways Representative for Unite

RB Kingston

RBKC Cycling

Red Rose Travel

Redbridge Cycling Campaign

Redbridge Cycling Centre

Redbridge Safer Transport Team

Redwing (Evan Evans)

Redwing Coaches (Pullmanor Ltd),

REEDS RIVER CRUISES

85 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Reliance

Reliance Travel,

Residents Society of Mayfair and St James's

Reynolds Diplomat Coaches

RIB TOURS LONDON

Richmond Cycling Campaign

Richmond Safer Transport Team

RICS / Roux Restaurant

Ringway Jacobs

RIVER THAMES BOAT HIRE

RMT

RMT London Taxi branch

RNIB

RNID (Royal National Institute for Deaf People)

Road Danger Reduction Forum

Road Haulage Association

Roadpeace

Royal Borough of Greenwich

Royal Borough of Kensington & Chelsea

Royal Borough of Kensington and Chelsea

Royal Borough of Kingston Upon Thames

Royal Greenwich Cycle Training

Royal Horse Artillery

Royal Household

Royal Institute of British Architects

Royal Institute of Chartered Surveyors

Royal London Society for Blind People

Royal Mail

Royal Mews

Royal Parks

Royal Town Planning Institute (RTPI)

RS Hispaniola

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 86

Sainsbury's Supermarkets

Sardar Ali Khan t/a Red Eagle,

SCOPE

SEBRA

Sense

Sixty Plus

Sloane Robson Investment securities

Soho Society

Somerset House

South Bucks Cycle Training

South East Bayswater Residents Association

South East London PCT

South Herts Plus Cycle Training

South London Business Forum

South London Partnership

Southbank Employers Group

Southdown PSV Ltd,

Southgate & Finchley Coaches Ltd

Southwark Cyclists

Southwark Safer Transport Team

Space Syntax

Spokes Cycling Instruction

St Helen's Residents' Association

St John's Wood Society

STA Bikes Ltd.

Steer Davies Gleave

Stratford Renaissance Partnership

Stroke Association

Successful Sutton

Sullivan Bus and Coach Ltd

Supreme Court

Sussex Square Residents Association

87 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Sustrans

Sutton Centre for Voluntary Sector

Sutton mobility forum

Sutton Safer Transport Team

Tattershall Castle

Taxi and Private hire

Team London Bridge

Technicolour Tyre Company

Terravision Transport Ltd / Stansted Transport Ltd,

Tesco

TGM Group Ltd

THAMES & ORWELL MARINE SERVICES

THAMES CLIPPERS

THAMES CRUISES

THAMES EXECUTIVE CHARTERS

THAMES LEISURE

THAMES LIMO LTD

THAMES LUXURY CHARTERS

THAMES RIB EXPERIENCE

THAMES RIVER SERVICES

Thames Tideway project

Thames Water

The Association of Guide Dogs for the Blind

The Automobile Association

The Big Bus Company Ltd,

The British Dyslexia Association

The British Motorcyclists' Federation

The Cabinet Office

The Canal & River Trust

The City of Oxford Motor Services Ltd,

The company of watermen and lightermen

The Excel Centre

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 88

The fishmongers company

The Ghost Bus Tours Ltd

The Grange City Hotel

The hung drawn and quartered

The Kings Ferry

The Licensed Taxi Drivers' Association

The Mermaid Centre

The Novotel, City

The O2

The Original London Sightseeing Tour /London Pride Sightseeing Ltd,

The Road Haulage Assoc. Ltd.

The Southwark Cyclists

The Supreme Court

The Wellington Trust

The Yacht London (Temple Pier)

Thomas's London Day Schools (Transport) Ltd

Thorney Island Society

Time for Twickenham

TNT

TOPSAIL CHARTERS

Tower Hamlets mobility forum

Tower Hamlets Safer Transport Team

Tower Hamlets Wheelers

Tower Place West Facilities Manager

Tower RNLI

Tower Transit Operations Ltd,

Traffic Police

Trailblazers, Muscular Dystrophy UK

Transport for All

Transport for Greater Manchester

Transport Initiatives

TURK LAUNCHES

89 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Tyssen Community School Cycle Training

UK Power Networks

UK Supreme Courts

Unite

Unite The Union

Unite the Union (taxis)

University College London

University of Westminster

Universitybus Ltd t/a uno,

UPS

Urban Movement

Vandome Cycles

Vauxhall One BID

Victoria BID

VISCOUNT CRUISES/CAMPION LAUNCHES

Vision Impairment Forum

Vogt and Maguire shipbroking Ltd

Walk England

Walk London

Waltham Forest Cycling Campaign

Waltham Forest Safer Transport Team

Wandsworth - London Cycling Campaign

Wandsworth Cycling Campaign

Wandsworth mobility forum

Wandsworth Safer Transport Team

Waterloo Quarter

West London

West London Alliance

West Twyford Residents' Association

Westfield London

Westfield Shepherds Bush

Westminster Abbey

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 90

Westminster City Council Conservation Officer

Westminster Cycling Campaign

WESTMINSTER PARTY BOATS

Westminster Safer Transport Team

Westminster School

Westminster Special Events

Westway Development Trust

Wheels for Wellbeing

Whizz-Kidz

Willow Lane Trading Estate (Merton)

Wilsons Cycles

Wincanton

Woodfines

WOODS RIVER CRUISES www.cyclinginstructor.com

X90 (Oxford Bus Co)

Young Lewisham and Greenwich Cyclists

91 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

Appendix G: Email to transport users on the TfL database

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 92

Appendix H: Consultation leaflet

93 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation

East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 94 95 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation East-West Cycle Superhighway St James’s Park and Green Park  Response to Consultation 96 97 East-West Cycle Superhighway Green Park & St James’s Park Consultation  Response to Consultation