Department of Retailing & Tourism Management Program Review Self
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Department of Retailing & Tourism Management Program Review Self Study 2013- 2018 Submitted by: Vanessa P. Jackson, Chair & Professor Amber Gray, Academic Coordinator Jason Swanson, Associate Professor Elizabeth Easter, Professor Submitted to: Nancy Cox, Ph.D. Dean College of Agriculture, Food and Environment | University of Kentucky (859) 257-4772 | [email protected] Program Review Committee Ned Crankshaw, FASLA, Review Committee Chair and Chair of UK Department of Landscape Architecture Leslie Stoel, Ph.D., Miami University of Ohio Barbara Frazier, Ph.D., Western Michigan University Mary Quinn Ramer, Visit Lex Karla DiNardo, Oak Barrel Creative Min-Young Lee, Ph.D., Department of Retailing and Tourism Management, Merchandising Apparel & Textiles Program Pei Zhang, Ph.D., Department of Retailing and Tourism Management, Hospitality Management and Tourism program Nicole Martin, Ph.D., UK Lewis Honors College Amber Gray, Academic Coordinator, Department of Retailing and Tourism Management Nick Fazzino, Graduate Student, Department of Retailing and Tourism Management Date Submitted: October 12, 2018 i Department of Retailing & Tourism Management Program Review 2013 – 2018 Table of Contents Executive Summary ......................................................................................................... 1 Self-Study Committee Member Names and Affiliations ......................................... 1 Self-Study Process ................................................................................................ 1 Overview of Progress Since Last Self-Study ....................................................... 1 Department Overview ........................................................................................................ 8 Goal ............................................................................................................................ 8 Mission ...................................................................................................................... 8 Vision ......................................................................................................................... 8 Historical Overview of the Department ....................................................................... 9 Academic Department Overview ................................................................................ 9 Graduate Program ............................................................................................... 10 Online Master’s Degree ....................................................................................... 10 University Scholars Program ................................................................................ 10 Undergraduate Certificate Programs .................................................................... 11 Accreditation ............................................................................................................ 11 Department Organization & Administration ............................................................... 13 Department Uniqueness ........................................................................................... 14 Department Strategic Initiatives ............................................................................... 14 Department Contributions to Statewide Postsecondary Strategic Agenda .............. 15 MAT Programs in Kentucky ................................................................................ 15 HMT Programs in Kentucky ................................................................................ 16 Costs and Resources ...................................................................................................... 17 Costs and Funding Sources ..................................................................................... 17 Physical Capital Resources ..................................................................................... 17 Equipment ........................................................................................................... 18 Human Capital Resources ........................................................................................ 18 Faculty .................................................................................................................. 18 Attrition ................................................................................................................. 20 Unfilled Lines ....................................................................................................... 20 Academic Coordinator .......................................................................................... 21 Staff ..................................................................................................................... 21 Honors and Recognition of the Students ................................................................. 21 Fellowships ........................................................................................................... 21 Postdoctoral Fellows/Scholars and Graduate Assistants ..................................... 21 Quality of Collegial Environment ..................................................................................... 22 Diversity Plan ............................................................................................................ 22 Information Capital Resources ................................................................................. 23 Collaboration Resources .......................................................................................... 24 Instruction ........................................................................................................................ 24 Teaching Effectiveness ............................................................................................ 24 Quality of Teaching and Quality of Courses ............................................................ 25 RTM Core Course Evaluations ................................................................................ 26 ii Teaching Awards ..................................................................................................... 26 Credentialing ........................................................................................................... 26 Program Admission, Enrollment, Credit Hours, and Student Progression ................ 27 Time and Credit to Graduate Degree ................................................................... 29 Program Delivery and Administration ....................................................................... 29 Student Orientations ............................................................................................. 29 Advising ................................................................................................................ 30 Quality of Advising ................................................................................................ 31 Other Student Services/Programs ........................................................................ 32 Program Delivery Flexibility .................................................................................. 32 Internships ............................................................................................................ 33 Education Abroad ................................................................................................. 34 Student Learning Outcomes (SLO) .......................................................................... 35 Undergraduate SLO’s ........................................................................................... 35 Graduate SLO’s .................................................................................................... 35 Undergraduate Student Learning Outcomes Assessment Plan .......................... 36 Graduate Student Learning Outcomes Assessment Plan .................................... 36 Example of Annual Assessment reporting (MAT: 2014-2015) .............................. 36 Adherence to Educational Policies and Procedures ................................................. 38 Course Substitutions ................................................................................................ 38 Evidence of Course Scheduling and Teaching Assignment ..................................... 38 Course Grade Distribution and Strategies to Monitor Grade Deflation/Inflation ........ 39 Policy Dissemination and Transparency ................................................................... 41 Program Impact and Employer Satisfaction ............................................................. 41 Student Recruitment Activities ................................................................................. 42 Program Contributions to Undergraduate UK Core .................................................. 42 Quality Enhancement Plan ....................................................................................... 42 Students Seeking Employment Data ........................................................................ 43 Research ......................................................................................................................... 43 Major Research Strengths (Projects) ........................................................................ 43 Other Research Strengths ........................................................................................ 44 Overview of Faculty Research Expertise .................................................................