Wintermission 880 Engagement cities Flashcards Wintermission noun | ‘win-tər-mi-shən 1. a break from winter 2. a task undertaken to raise quality of life during winter

Who created the Wintermission flashcards? 8 80 Cities. Visit us at www.880cities.org.

What is Wintermission all about? The Wintermission project is led by 8 80 Cities, with funding from the Knight Foundation. We have been on a mission to find out how winter cities can improve livability, accessibility, and vibrancy throughout the darkest, coldest months of the year.

These flashcards are just one outcome of the project. Visit our website at 880cities.org to learn more about other aspects of the project, including the Saint Paul Wintermission engagement results and Winter City Strategy! How can I use the Wintermission flashcards? These flashcards can be used atpublic meetings and events to ensure that winter-friendly principles and ideas are being considered in the planning of public space improvements. The cards can be used as visual cues to help participants brainstorm ideas for their community, or they can be used as a central tool in a facilitated workshop setting.

Warmth + Light + Spark + Movement There are four wintermission principles listed on the bottom of each flashcard. The underlined principles in blue apply specifically to the flashcard in hand. The four principles are: WARMTH: This refers to projects that provide physical warmth, e.g. places for people to heat up, as well as community-building activities that bring people together and combat any feelings of loneliness and isolation. LIGHT: This refers to efforts that use light as medium to make it safer or more inviting to be outside during long winter nights. It also refers to programming and events that foster winter nightlife, such as live music and ice bars.

SPARK: Projects that create a spark celebrate the unique winter culture of a city, and bring a sense of festivity, excitement, and playfulness to the season.

MOVEMENT: Projects that create movement encourage physical activity, such as sports, and increase access to active transportation (walk- ing, cycling, and public transit).

Budget Guide (in US Dollars)

= > $1,000

= > $10,000

= > $100,000

= > $1,000,000 Dotmocracy Exercise Other materials needed: String, clothespins, sticker dots, sticky notes, pens

Step 1 Hang the string in taught lines, then use the clothespins to clip the flashcards onto the string, image facing forward. Step 2 Give each participant 3-5 dots to place on their 3-5 most preferred winter improvements. They can write on the sticky notes any additional comments they have about the images they chose. Step 3 Facilitate a group discussion about the images that saw the most sticker ‘votes’. Winter Asset Mapping Exercise

Other materials needed: community basemap, pens/markers

Step 1 Divide people into groups of 4-8 and provide each group with a flashcard set. Step 2 Introduce the map context area Go through each flashcard and discuss with the group if and where specific improvements can be implemented. If an idea is unpopular or inapplicable to the community, set it aside. Step 3 Use the blank flashcards provided to suggest additional ideas. Step 4 Mark the proposed ideas on the map. Step 5 Have each table summarize the results of the exercise. Step 6 Facilitate a discussion with the larger group about common themes or conflicts that emerged. Photo: Eltis Plowed / compacted bike lanes

WARMTH LIGHT SPARK MOVEMENT Description Clearing snow from bike lanes in the winter makes it safer and more accessible for people to bike year round. Some cities plow the bike lanes, whereas others compact a layer of snow into an even, bikeable surface.

Who can do it? Local government

Budget:

Case Studies: Oulu, | Copenhagen, Denmark | Malmö, Photo: Studio Roosgaarde Glow-in-the-dark surface treatment WARMTH LIGHT SPARK MOVEMENT Description The glow-in-the-dark effect is achieved by combining paint with a ‘photo- luminising’ powder to create a substance that charges up during day- light hours and gives off a soft glow for up to 8 hours after the sun goes down.

Who can do it? Local government | business improvement districts | parks groups

Budget:

and up

Case Studies: Nuenen, | Cambridge, England Photo: Capilano Suspension Bridge Park Bridge / corridor lighting WARMTH LIGHT SPARK MOVEMENT Description Creative lighting on bridges and other connectors can provide a more visually inviting and warm environment for pedestrians during the winter when it is dark for long hours.

Who can do it? Local government | business improvement districts

Budget:

and up

Case Studies: Various locations Photo: Unkown author Fire pits WARMTH LIGHT SPARK MOVEMENT Description Create light, warmth, and s’mores with outdoor firepits. Some cities offer fire pits for rent at public parks. Check in with your city’s fire department to learn more about the bylaws and permits related to hosting open air fires.

Who can do it? Municipal government | park groups | event organizers | businesses

Budget:

Case Studies: Toronto, | , Canada Photo: City of Edmonton Snow shovelling initiatives WARMTH LIGHT SPARK MOVEMENT Description Some cities have programs that help seniors and those with mobility issues with shoveling snow from their public sidewalks. This requires either organizing a team of volunteers or hiring workers on a short-term basis.

Who can do it? Local government | community organizations

Budget:

and up

Case Studies: Washington, USA | Baltimore, USA | Edmonton, Canada Photo: Solotech Crashed Ice WARMTH LIGHT SPARK MOVEMENT Description Crashed Ice is a world tour for down- hill in an urban setting. This extreme sporting event involves four skaters racing down an ice trac kwith steep turns and high vertical drops. The series was created and is managed by the energy drink company .

Who can do it? Local governement | business owners

Budget:

Case Studies Saint Paul, USA | City, Canada | , Sweden Photo: David Giral Cross-country skiing WARMTH LIGHT SPARK MOVEMENT Description Cities can increase access to urban cross-country skiing by grooming trails in parks and public spaces and providing affordable rental equipment and lessons.

Who can do it? Local governement | local ski clubs | parks groups

Budget:

Case Studies Minneapolis-Saint Paul, USA | Montreal, Canada Photo: Unknown author Food trucks WARMTH LIGHT SPARK MOVEMENT Description By providing people with hot food and beverage options, food trucks/carts can make it more comfortable to be in parks and public spaces during the winter. Vendors can increase coziness by placing fire pits and heat lamps nearby.

Who can do it? Local government | parks groups | business owners

Budget:

Case Studies Various locations Photo: Kevin Tuong Edmonton Freezeway WARMTH LIGHT SPARK MOVEMENT Description The idea behind the Freezeway is to provide a year-round greenway that functions as a cycling path during the summer and skating path in the winter. Fully built-out, it will be a 3.5 kilometer trail that people can use for recreation and as a form of transportation around the city.

Who can do it? Local governement

Budget:

Case Studies Edmonton, Canada Photo: Danielle Hampton Gender-Equal Plowing WARMTH LIGHT SPARK MOVEMENT Description Stockholm plows the areas around day cares and schools — where parents stop in before work — before office districts and main roads. This acknowledges that the standard order of plowing highways and city centres ignores the areas where “vulnerable groups,” including women and families, frequent the most.

Who can do it? Local governement

Budget: N/A

Case Studies Stockholm, Sweden Photo: Jennifer Simonson Heated transit stops WARMTH LIGHT SPARK MOVEMENT Description Taking public transit can be a more comfortable experience in the winter with electric, radiant heaters at transit stops. Overhead heaters can be activated by commuters with the press of a button.

Who can do it? Local governement & transit authority

Budget:

Case Studies Minneapolis-Saint Paul, USA | Chicago, USA | Regina, Canada Photo: Chris Sweda Snowmelt systems WARMTH LIGHT SPARK MOVEMENT Description Also known as heated sidewalks, snow- melt systems prevent the build-up of snow and ice on pavement. They eliminate the need to plow snow or spread de-icing salt/sand. Sensors turn the system on once temparatures dip below freezing. These systems can be electric-powered or hydronic-powered.

Who can do it? Local government

Budget:

Case Studies Chicago, USA | Holland, USA Photo: Luke Beardsworth Hot Tub Cinema WARMTH LIGHT SPARK MOVEMENT Description Hot Tub Cinema originated in London, UK. After early success, the quirky event made its way to New York City. Inflatable hot tubs can be booked for groups of up to seven people. Films are projected onto a nearby screen and there are waiters on hand to take your drink orders.

Who can do it? Event organizers

Budget:

Case Studies London, UK | New York City, USA Photo: Will McGough Ice Canoe Racing WARMTH LIGHT SPARK MOVEMENT Description Originally a means of winter transport between the islands and shores of Quebec’s Saint Lawrence River, ice canoeing is now a sport. Crews of five athletes alternately push and row their canoe across the ice on the frozen parts of the river.

Who can do it? Event organizers | rowing clubs

Budget:

Case Studies Montreal, Canada | , Canada Photo: Allison Kaplan Mobile sauna WARMTH LIGHT SPARK MOVEMENT Description Mobile saunas can be built into the back of a truck/van or constructed as a separate trailer that can be hitched onto a vehicle. While it offers many health benefits, mobile saunas are a fun way to activate any outdoor winter space. Mobile saunas for public use must meet local safety and building regulations.

Who can do it? Event organizers | businesses

Budget:

and up

Case Studies Minneapolis-Saint Paul, USA Photo: Eva Blue Light art WARMTH LIGHT SPARK MOVEMENT Description Light art is produced when light is used as an artistic material. Creative uses of light can make a winter night feel more warm and inviting. Public, outdoor light art installations are often used as part of winter festivals, art festivals, or even as permanent pieces of public art.

Who can do it? Event organizers | businesses | artists

Budget:

and up

Case Studies Various locations Photo: CBC Edmonton Patio blankets WARMTH LIGHT SPARK MOVEMENT Description Winter cities can extend patio season by providing customers with thick blankets and heaters. This practice is common across many parts of Northern Europe and is catching on in North American winter cities.

Who can do it? Businesses

Budget:

Case Studies Denmark | Sweden | Norway | Edmonton, Canada Photo: TouchPlow Service Request Apps WARMTH LIGHT SPARK MOVEMENT Description Service request apps can be helpful during the winter, when residents can submit requests to the City to plow snow or apply salting to neighborhood streets with a few simple clicks. These apps typically provide options to receive live updates on the status of your complaint/request.

Who can do it? Local government | app developers

Budget:

Case Studies Philadelphia, USA | New York City, USA Photo: Charlie Brown Snow bocce WARMTH LIGHT SPARK MOVEMENT Description 311Played service just requestlike regular apps bocce, can be only in helpfulthe snow. during An informal the winter, game when of snow residentsbocce can can be submitplayed justrequests about to the Cityanywhere. to plow Some snow cities or apply shovel salting or to neighborhoodcompact the snow streets on withexisting a few bocce simplecourts, clicks.making These them apps accessible typically pro- videyear-round. options to receive live updates on the status of your complaint/request. Who can do it? LocalWho cangovernment do it? | parks groups | Localbocce government clubs | app developers

Budget:

Case Studies Philadelphia,Various locations USA | New York City, USA Photo: Snow Crew Snow Crew WARMTH LIGHT SPARK MOVEMENT Description 311Snow service Crew request is a website apps where can be residents helpfulcan post during job listings the winter, or request when snow residentsshoveling canfrom submit volunteers requests in their to the city. It Cityconnects to plow residents snow or in applyneed tosalting to neighborhoodpeople with a willingnessstreets with to a help.few The simplesite launched clicks. Thesein 2009 apps and typically has expanded pro- videacross options the US. to It receive is most live active updates in cities on thewhere status organizations of your complaint/request. have partnered directly with Snow Crew. Who can do it? LocalWho cangovernment do it? | app developers Residents | community organizations Budget: Budget Free

Case Studies Case Studies Washington | Chicago | Boston, USA Philadelphia, USA | New York City, USA Photo: 365TwinCities Snow golf WARMTH LIGHT SPARK MOVEMENT Description 311Who service knew golfrequest season apps could can bebe year- helpfulround? duringAt Majestic the winter, Oaks Golf when Club in residentsAndover, MN,can submit$5 gets requestsyou a tennis to the ball, a Cityclub, to and plow a round snow ofor golf.apply There salting are to neighborhoodconcessions on streets site if withyou needa few a cup simpleof hot cocoaclicks. to These warm apps up. Mosttypically holes pro - videare under options 100 to yards receive and live the updates cups are on 6 theinches status in diameter. of your complaint/request.

Who can do it? LocalGolf course government owners | app developers

Budget:Budget

Case Studies Case Studies Andover, USA | Uummannaq, Greenland |Philadelphia, Jämijärvi, Finland USA | New York City, USA Photo: Pinpin Studio Snow playground WARMTH LIGHT SPARK MOVEMENT Description 311This service winter requestwonderland apps featurescan be a maze, helpfulice slides, during seating, the andwinter, a “snow when lantern” residentsthat glows can at night.submit It requeststook less tothan the one Cityweek to to plow build, snow and oris applyfree to salting use. to neighborhood streets with a few simpleWho can clicks. do it? These apps typically pro- Localvide options government to receive | community live updates on organizationsthe status of your | park complaint/request. groups | event organizers Who can do it? LocalBudget government | app developers

Budget:

Case Studies

CaseKiruna, Studies Sweden Philadelphia, USA | New York City, USA Photo: Paul Tinkerhess Snow Buddy WARMTH LIGHT SPARK MOVEMENT Description 311One service neighborhood request appsin Ann can Arbor be helpfulpurchased during The the SnowBuddy, winter, when a tractor residentsoutfitted canwith submitspecial requests attachments to the to Cityclear to neighborhood plow snow or sidewalks. apply salting Paid to for neighborhoodby community-pooled streets with donations a few and simpleoperated clicks. by volunteers, These apps the typically little tractor pro- videwas aoptions major stepto receive towards live collectivizing updates on thewhat status was onceof your a private complaint/request. responsibility.

Who can do it? LocalResidents government | community | app organizations developers

Budget:Budget

Case Studies AnnPhiladelphia, Arbor, USA USA | New York City, USA Photo: Ola Bergengren Toronto Ice Rink Program WARMTH LIGHT SPARK MOVEMENT Description 311The service City of requestToronto apps provides can befree ice helpfulmaintenance during workshops the winter, and when basic residentsequipment can like submit hoses, requests scrapers, to and the Citywater to supply plow snowto community or apply saltinggroups to who neighborhoodwant to create streetsnatural with ice rinksa few in public simpleparks. These clicks. rinks These are apps typically typically pro- videcreated options and maintainedto receive live by updateslocal on thevolunteer status groups.of your complaint/request.

Who can do it? LocalMunicipal government government | app | developerscommunity organizations Budget: Budget

Case Studies Toronto,Philadelphia, Canada USA | New York City, USA Photo: Johan Gunséus UV Light Bus Shelters WARMTH LIGHT SPARK MOVEMENT Description 311In the service city of request Umea, apps Sweden, can bea local helpfulenergy companyduring the installed winter, whenspecial UV residentsbulbs in bus can shelters submit thatrequests can boostto the Citycommuters’ to plow moodssnow or during apply thesalting winter. to neighborhoodCommuters are streets invited with to spenda few a few simpleminutes clicks. facing These the therapeutic apps typically lights pro to- videsoak optionsup the benefitsto receive of live the updatessun they on miss theduring status dark of winters. your complaint/request.

Who can do it? LocalMunicipal government government | app | developerstransit authorities | energy companies Budget: Budget

Case Studies Umea,Philadelphia, Sweden USA | New York City, USA Photo: Johan Gunséus Warm winter hat program WARMTH LIGHT SPARK MOVEMENT Description Saint311 service Paul artistrequest Jun-Li apps Wang can be helps makehelpful during the winters winter, warmer when and moreresidents welcoming can submit by providing requests winterto the hatsCity to plowcity newcomers. snow or apply The salting hats are to bestowedneighborhood to recipients streets with at a a monthly few ceremonysimple clicks. where These residents apps typically officially pro - welcomevide options their to new receive neighbors. live updates on the status of your complaint/request. Who can do it? MunicipalWho can do government it? | community organizationsLocal government | residents | app developers

BudgetBudget:

Case Studies Case Studies Saint Paul, USA Philadelphia, USA | New York City, USA Photo: Warming Huts Warming Huts WARMTH LIGHT SPARK MOVEMENT Description Each311 service year Winnipeg’s request apps Red can River be is transformedhelpful during by the a series winter, of when “Warming Huts”residents that can bring submit life and requests refuge to to the one ofCity the to world’s plow snow longest or apply frozen salting skating to trails.neighborhood The annual streets competition with a few attracts submissionssimple clicks. from These design apps firmstypically around pro- thevide world. options The to trail receive has livealso updates featured on athe skate-through status of your museum complaint/request. and pop-up restaurant right on the ice. Who can do it? LocalWho cangovernment do it? | app developers Municipal government | event organizers Budget: Budget

Case Studies Winnipeg,Philadelphia, Canada USA | New York City, USA Photo: Azure Magazine Winter Stations WARMTH LIGHT SPARK MOVEMENT Description Each311 service winter, request a series apps of playful can be structureshelpful during pop theup alongwinter, a whenpublic beach inresidents Toronto. can The submit installations requests are to selected the throughCity to plow an international snow or apply design salting to competition.neighborhood Each streets structure with a featuresfew interactivesimple clicks. components These apps that typically allow pro- peoplevide options to climb, to receive huddle live in, updatesor play with. on the status of your complaint/request. Who can do it? MunicipalWho can do government it? | event organizers Local government | app developers Budget Budget:

Case Studies CaseToronto, Studies Canada Philadelphia, USA | New York City, USA Photo: Toronto Catholic District School Board Winter Walk Day WARMTH LIGHT SPARK MOVEMENT Description Winter311 service Walk request Days are apps usually can be organized andhelpful promoted during theby local winter, governments when in partnershipresidents can with submit companies requests and to schoolthe boards.City to plow The campaignsnow or apply urges salting people to of allneighborhood ages to commit streets to atwith least a few 15 minutes ofsimple walking, clicks. skating, These skiing, apps typically biking, or pro - rollingvide options on Winter to receive Walk Day.live updates on the status of your complaint/request. Who can do it? LocalWho cangovernment do it? | schools | residents | workplacesLocal government | app developers

BudgetBudget:

Case Studies Case Studies Cities across and Alberta, CanadaPhiladelphia, | Minneapolis-Saint USA | New York Paul, City, USA USA Photo: Steinbachonline.com Neighborhood Snow Sculpture Contest WARMTH LIGHT SPARK MOVEMENT Description Cities311 service can encourage request apps residents can be to animatehelpful during their front the winter, yards inwhen the winter byresidents hosting can neighborhood submit requests snow to sculpture the competitions.City to plow snow Winners or apply are usually salting to nominatedneighborhood by theirstreets fellow with neighborsa few or selectedsimple clicks. by a panelThese ofapps judges. typically pro- vide options to receive live updates on Whothe status can do of it?your complaint/request. Local government | residents | neighborhoodWho can do it? associations Local government | app developers Budget Budget:

Case Studies CaseEdmonton, Studies Canada | , Canada | Sainte Anne, Canada Philadelphia, USA | New York City, USA Photo: Red Brick Town Snowball fights WARMTH LIGHT SPARK MOVEMENT Description Organized311 service snowballrequest apps fights can are be a fun and inexpensivehelpful during way the to winter, celebrate when winter with hundredsresidents canof other submit people. requests Some to citiesthe likeCity Washingtonto plow snow DC or have apply formed salting to Snowballneighborhood Fight streets Associations with a andfew use Facebooksimple clicks. and These Twitter apps to build typically pro- excitementvide options for to theirreceive events. live updates on the status of your complaint/request. Who can do it? CommunityWho can do organizationsit? | residents Local government | app developers Budget Budget:

Case Studies CaseWashington, Studies USA | Saskatoon, Canada | Montreal, Canada Philadelphia, USA | New York City, USA Photo: Metro Edmonton Signature winter drink WARMTH LIGHT SPARK MOVEMENT Description Cities311 service can add request to the apps excitement can be and culturehelpful duringof winter the by winter, hosting when a signature drinkresidents competition can submit whereby requests participants to the areCity invited to plow to snow create or aapply unique salting beverage to toneighborhood complement streets the city’s with winter a few social eventssimple andclicks. outdoor These activities.apps typically pro- vide options to receive live updates on Whothe status can do of it?your complaint/request. Local government | community organizationsWho can do it? | businesses Local government | app developers Budget Budget:

Case Studies CaseEdmonton, Studies Canada Philadelphia, USA | New York City, USA Photo: NRK Winter outdoor movie WARMTH LIGHT SPARK MOVEMENT Description Outdoor311 service movie request screenings apps can in bethe winter,helpful withduring hot the beverages winter, when and warming stationsresidents are can a submitgood way requests to activate to the publicCity to spacesplow snow at night. or apply You saltingcan even to projectneighborhood films onstreets a wall with made a few of snow, justsimple like clicks. one drive-in These apps movie typically operator pro did- invide Fort options McMurray, to receive Canada. live updates on the status of your complaint/request. Who can do it? ResidentsWho can do| community it? organizations Local government | app developers Budget Budget:

Case Studies CaseFort McMurray, Studies Canada | Beitostølen, Norway Philadelphia, USA | New York City, USA Photo: Shaugn Butts Winter fashion show WARMTH LIGHT SPARK MOVEMENT Description An311 outdoorservice request winter fashionapps can show be is a spinhelpful on duringthe typical the winter,runway when experience. Theseresidents can can be organizedsubmit requests as stand-alone to the eventsCity to orplow as partsnow of or larger apply fashion salting orto winter-themedneighborhood streets festivals. with Edmonton’s a few “Forsimple the clicks. Love ofThese Winter apps Design” typically contest pro- challengesvide options local to receive designers live toupdates create onan outfitthe status that of is yourboth complaint/request.warm and fashionable.

Who can do it? EventLocal governmentorganizers | businesses| app developers

BudgetBudget:

and up

Case Studies Case Studies Edmonton, Canada | Seoul, South Korea Philadelphia, USA | New York City, USA Photo: Mike Reynolds Pond curling WARMTH LIGHT SPARK MOVEMENT Description While311 service most request curling appsmatch canes todaybe take placehelpful in during indoor the venues, winter, pond when curling takesresidents it back can tosubmit the origins requests of theto thesport: outdoors!City to plow Simply snow clear or apply the frozensalting pondto ofneighborhood any snow and streets debris with and a getfew started. simple clicks. These apps typically pro- Whovide options can do it?to receive live updates on Residentsthe status |of community your complaint/request. organizations | curling clubs Who can do it? BudgetLocal government | app developers

Budget:

Case Studies

Various locations Case Studies Philadelphia, USA | New York City, USA Outdoor heaters WARMTH LIGHT SPARK MOVEMENT Description P311ropane service or requestelectric-powered apps can beoutdoor heatershelpful duringcan extend the winter, patio season when or provideresidents added can submit comfort requests to any tooutdoor the space.City to plow snow or apply salting to neighborhood streets with a few Whosimple can clicks. do it? These apps typically pro- Eventvide options organizers to receive | businesses live updates | residents on the status of your complaint/request. Budget Who can do it?

Local government | app developers

Budget: Case Studies Various locations

Case Studies Philadelphia, USA | New York City, USA Photo: Toronto Life Winter activy guides WARMTH LIGHT SPARK MOVEMENT Description Winter311 service guides request are a apps popular can andbe easy wayhelpful to provideduring theresidents winter, with when a comprehensiveresidents can submit list of requests activities to and the eventsCity to theyplow can snow participate or apply saltingin through to - outneighborhood winter. These streets guides with can a fewbe distributedsimple clicks. in Theseprint or apps digital typically form. pro- vide options to receive live updates on Whothe status can do of it?your complaint/request. Local government | news media | blogs | communityWho can do organizations it? Local government | app developers Budget Budget:

Case Studies CaseEdmonton, Studies Canada | Toronto, Canada Philadelphia, USA | New York City, USA Photo: Bemidji State University Snowshoe race WARMTH LIGHT SPARK MOVEMENT Description Snow311 service shoe requestraces can apps be forcan individuals be orhelpful teams, during and canthe rangewinter, in when difficulty. -Be midjiresidents State can University submit requestsholds a simple to the yet funCity snowshoe to plow snow race or around apply campussalting to every year.neighborhood Compare streetsthis to withthe Shoeshoe a few Raid Aventuresimple clicks. Run Theseevent whereapps typically teams race pro -to avide series options of different to receive checkpoints. live updates on the status of your complaint/request. Who can do it? EventWho can organizers do it? | schools | snowshoe clubsLocal |government parks groups | app developers

BudgetBudget:

Case Studies Case Studies Blue Mountain, Canada | Lake Louise, CanadaPhiladelphia, | Minnesota, USA | New USA York City, USA Photo: Tamagini Visuals Winter fun run WARMTH LIGHT SPARK MOVEMENT Description Winter311 service fun requestruns are apps a great can way be to extendhelpful racingduring season the winter, throughout when the year.residents Some can cities/events submit requests take a to playful the approachCity to plow and snow get peopleor apply to salting dress upto in uglyneighborhood sweaters, Santastreets suits, with ora few other wintersimple costumes.clicks. These apps typically pro- vide options to receive live updates on Whothe status can do of it?your complaint/request. Event organizers | local government | runningWho can clubs do it? | community organizations Local government | app developers Budget Budget: and up

Case Studies CaseBoston/Cambridge, Studies USA | Madison, USA | Toronto, Canada Philadelphia, USA | New York City, USA Photo: Martin Bubandt Winter swimming WARMTH LIGHT SPARK MOVEMENT Description Winter311 service swimming request is apps gaining can popularity be aroundhelpful duringthe world. the Somewinter, cities, when like Copenhagen,residents can allowsubmit year-round requests to access the toCity their to plowswimming snow orharbors apply assalting well asto to theneighborhood adjacent-located streets changewith a few rooms and saunas.simple clicks. In fact, These Denmark apps has typically 80 winter pro- swimmingvide options clubs to receive with 20,000 live updates members! on the status of your complaint/request. Who can do it? LocalWho cangovernment do it? | waterfront organizationsLocal government | swim | app clubs developers | residents

BudgetBudget:

Case Studies Case Studies Copenhagen, Denmark | Beijing, China | Toronto,Philadelphia, Canada USA | |Berlin, New York Germany City, USA Photo: Original Travel Building color code WARMTH LIGHT SPARK MOVEMENT Description Longyearbyen,311 service request Norway, apps the can world’s be northernmosthelpful during city,the winter,has developed when a colorresidents master can plan submit for requeststhe exteriors to the of all itsCity buildings. to plow snowIn some or applyareas, salting buildings to mustneighborhood be painted streets in bright with colors a few to contrastsimple clicks. the snowy These landscape, apps typically while pro in- othervide options areas, buildingsto receive are live painted updates to on blendthe status in with of yourthe surroundings. complaint/request.

Who can do it? Local government | app developers

BudgetBudget: N/A

Case Studies CaseLongyearbyen, Studies Norway Philadelphia, USA | New York City, USA Photo: Friends of the High Line All-season plants WARMTH LIGHT SPARK MOVEMENT Description Parks311 service and public request spaces apps can be more enjoyablehelpful during throughout the winter, the whenwinter given someresidents thoughtful can submit approaches requests to to the planting.City to plow Certain snow types or apply of plants salting look to andneighborhood fare better streets than others with a throughout few thesimple year. clicks. Not toThese mention, apps plantstypically and pro - treesvide options can provide to receive people live with updates protection on fromthe status harsh of winter your complaint/request.winds.

Who can do it? Local government | parksapp developers groups | community organizations | residents Budget: Budget

and up Case Studies VariousPhiladelphia, locations USA | New York City, USA Photo: Friends of the High Line Park snow teams WARMTH LIGHT SPARK MOVEMENT Description To311 ensureservice that request parks apps are canaccessible be year-round,helpful during why the not winter, create when a team of designatedresidents can volunteers submit requests that you to can the call onCity every to plow time snow your or city apply experiences salting to a heavyneighborhood snowfall? streets New Yorkwith City’sa few High Linesimple pairs clicks. volunteers These apps with typicallystaff to get pro - thevide park options cleared to receive and safe live for updates publc use.on the status of your complaint/request. Who can do it? LocalWho cangovernment do it? | parks groups | communityLocal government organizations | app developers | residents

BudgetBudget:

Case Studies Case Studies New York City, USA | Kanata, Canada Philadelphia, USA | New York City, USA Photo: Toronto Christmas Market Outdoor Holiday Market WARMTH LIGHT SPARK MOVEMENT Description Also311 service known request as Christmas apps can Markets, be outdoorhelpful during holiday the markets winter, havewhen a long historyresidents in canEurope submit and requests can also tobe the found acrossCity to Northplow snowAmerica. or apply Generally salting held to in publicneighborhood squares streetsand adjacent with a few pedestriansimple clicks. zones, These the apps market typically sells food,pro- drink,vide options and seasonal to receive items live from updates open-air on stalls,the status along of with your other complaint/request. programming.

Who can do it? Local government | businessesapp developers | event organizers | community organizations Budget: Budget

and up Case Studies VariousPhiladelphia, locations USA | New York City, USA Photo: Fernando Morales Ice sculptures WARMTH LIGHT SPARK MOVEMENT Description Ice311 sculptureservice request artists apps can carvecan be massive blockshelpful ofduring ice into the intricate winter, when sculptures. Iceresidents sculpture can festivalssubmit requests can draw to large the crowdsCity to plowwhereas snow stand or apply alone salting sculptures to addneighborhood a sense of streetswinter festivitywith a few to any event.simple The clicks. longer These the apps temperatures typically pro - outsidevide options stay belowto receive freezing, live updates the longer on the sculpturesstatus of your will complaint/request. last.

Who can do it? BusinessesLocal government | event |organizers app developers | community organizations Budget: Budget

and up Case Studies VariousPhiladelphia, locations USA | New York City, USA Photo: Mayor Don Iveson Facebook page Newcomer winter welcome

WARMTH LIGHT SPARK MOVEMENT Description Some311 service newcomers request to apps winter can cities be have neverhelpful experienced during the winter,winter before.when The Cityresidents of Edmonton can submit recently requests hosted to the a “WinterCity to plow Wonderland snow or Welcomeapply salting Festival” to forneighborhood 1,000 newcomers streets whichwith a introduced few themsimple to clicks. city services These apps and recreationaltypically pro - options,vide options and to receiveget people live inspiredupdates toon embracethe status living of your in acomplaint/request. winter city.

Who can do it? Local government | communityapp developers organizations Budget: Budget

and up Case Studies Edmonton,Philadelphia, Canada USA | New York City, USA Photo: Pocket Robin Wintergration program

WARMTH LIGHT SPARK MOVEMENT Description Toronto’s311 service unique request Wintergration apps can be Club offershelpful welcoming during the and winter, accessible when opportunitiesresidents can submitfor newcomers requests of to all the ages toCity participate to plow snow in outdoor or apply winter salting to activitiesneighborhood and to streets start developingwith a few a healthysimple clicks. habit ofThese staying apps active typically yea- pro- roundvide options from the to receiveonset of live their updates on settlementthe status of process. your complaint/request.

Who can do it? Local government | communityapp developers organizations | settlement organizations Budget: Budget

and up Case Studies Toronto,Philadelphia, Canada USA | New York City, USA Photo: Frederique Menard-Aubin Outdoor concerts

WARMTH LIGHT SPARK MOVEMENT Description Outdoor311 service concerts request during apps can the bewinter can addhelpful a layer during of festivitythe winter, during when the cold, darkresidents months. can Thesesubmit can requests happen to as the part ofCity winter to plow festivals snow oror heldapply as salting a stand- to aloneneighborhood event. Igloofest, streets withan outdoor a few winter ravesimple in clicks.Montreal, These keeps apps it typicallyinteresting pro by- encouragingvide options toall receiveattendees live to updates show up on in retrothe status snowsuits. of your complaint/request.

Who can do it? Local government | eventapp developers organizers | community organizations Budget: Budget

and up Case Studies Montreal,Philadelphia, Canada USA || NewWhistler, York CanadaCity, USA Photo: City of Edmonton Living in a Winter City site

WARMTH LIGHT SPARK MOVEMENT Description The311 service City of requestEdmonton apps has can a pagebe on theirhelpful website during dedicated the winter, to when the everyday thingsresidents residents can submit need requeststo know toabout the livingCity to in plow a winter snow city. or applyFrom saltingseasonal to parkingneighborhood bans and streets transit with route a few changes tosimple tips onclicks. the bestThese toboggan apps typically hills and pro - Christmasvide options light to receivetours. live updates on the status of your complaint/request. Who can do it? LocalWho cangovernment do it? | community organizationsLocal government | app developers

BudgetBudget:

Case Studies Case Studies Edmonton, Canada Philadelphia, USA | New York City, USA WARMTH LIGHT SPARK MOVEMENT Description 311 service request apps can be helpful during the winter, when residents can submit requests to the City to plow snow or apply salting to neighborhood streets with a few simple clicks. These apps typically pro- vide options to receive live updates on theWho status can do of it?your complaint/request.

Who can do it? Local government | app developers

Budget:

Budget

Case Studies

Philadelphia, USA | New York City, USA WARMTH LIGHT SPARK MOVEMENT Description 311 service request apps can be helpful during the winter, when residents can submit requests to the City to plow snow or apply salting to neighborhood streets with a few simple clicks. These apps typically pro- vide options to receive live updates on theWho status can do of it?your complaint/request.

Who can do it? Local government | app developers

Budget:

Budget

Case Studies

Philadelphia, USA | New York City, USA