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20110905-NEWS--0001-NAT-CCI-CD_-- 9/2/20116:15PMPage1 ©Entire contentscopyright2011byCrainCommunicationsInc.Allrightsreserved said, whyaren’twedoing New York,andIliterally ticle aboutbiergartensin said. “Basically,Isawanar- October. running throughtheendof the endofSeptemberand for fiveSundaysstartingat ropean flairandwillbeopen and canseatupto350people. all -basedbrews Agnes andCoe. on VanDykeStreetbetween den inDetroit’sWestVillage Biergarten teers areopening troit. ing anewbeergardeninDe- Simply SuzanneLLC from federaloversight Clarkston bankemerges Page 6 bus tounprovengrounds, Altair takeshybridelectric ’s West Village Beer gardenplannedfor

NEWSPAPER www.crainsdetroit.com Vol.27,No.37 This JustIn Inside Page 3 “I amsoexcited,”Vier The spacewillhaveaEu- The beergardenwillserve She andagroupofvolun- Suzanne Vier See ThisJustIn,Page2 , a pop-upbeergar- , founderof Page 11 specs’ icon for ‘sexy opportunity A golden careers, build employees helping , isopen- Hiring, 2011: Tashmoo cool in What’s Detroit in Detroit,”saidBlaskiewicz,presidentof the opportunityforatransformationalproject buildings andretailshops. hood withnewapartment trict asawalkableneighbor- cials seetheCapitolParkDis- of economicdevelopmentoffi- idated buildingsandabusstop. mainly comprisedvacant,dilap- enue nearMichiganAvenue area justwestofWoodwardAv- Development wave to start with3 buildingsDevelopment wavetostart Group seesstarsaligntoredevelopCapitol Park “I seealotofelementsalignedrightnow,and Not inDavidBlaskiewicz’smind. Impossible? Two yearsfromnow,agroup Two yearsago,thetriangular CRAIN’S DETROITBUSINESS B Y and the D ANIEL Downtown DetroitPartnership D UGGAN opportunity for a opportunity transformational SEPTEMBER 5–11,2011 “ Detroit. David Blaskiewicz, project in project I see...the Invest Detroit Invest , two or forgivableloanscanbeused. buildings, thoughthepricecan benegotiated Oct. 14,withfinalselectionbyDec.15. fy specificcompanies. taking aninterest,”hesaid,decliningtoidenti- from localfirmsandalloverthecountry of theDEGC.Hesaidthereisinterest. has beenleadingtoursfordevelopersonbehalf Group development intheotherbuildingsarea. ” Blaskiewicz saidonedeveloper doesnot Developers willbeabletopurchase thethree Proposals mustbesubmittedtotheDEGCby “We’ve hadstronginterest,withdevelopers David DiRita,aprincipalwith , aDetroit-baseddevelopmentcompany, oped buildingswillspurmore the buildings. ing anewuseforoneormoreof who mightbeinterestedinfind- show thebuildingstodevelopers is leadingamarketingeffortto The buildings borderingthepark. currently controlsthreeofthe17 economic developmentagencies on thedistrict’sredevelopment. of manyorganizationsworking The ideaisthatthoseredevel- A groupofgovernmentand Detroit EconomicGrowthCorp. See CapitolPark,Page29 Increased securityoftencostly changes forbiz 9-11 forcedbig ty againuntilitwastimetogo You neverworriedaboutsecuri- morning andturnoffthealarm. ments. corporate newsecurityrequire- improvement projectshadtoin- took centerstage—andcapital tingency planningfordisasters changed indramaticways.Con- facets ofday-to-daybusiness vices inmetroDetroit,many providers ofcriticalbusinessser- changed. rity threats—wereirrevocably zations viewinternationalsecu- structure —andthewayorgani- protect people,dataandinfra- ist attacks,themethodsusedto ness changedinaninstant. way manycompaniesdobusi- Trade Center10yearsago,the “It usedtobeyou’dcomeinthe For securitycompaniesor After theSept.11,2001,terror- When theplaneshitWorld CRAIN’S DETROITBUSINESS B Y The Roxbury S HERRI W ELCH helped buildmomentumforredeveloping CapitolPark. incentives suchastheLiveDowntown programhave David Blaskiewicz,presidentofInvest Detroit,says and thefederalgovernment. health careandenergymarkets change ofdataforautomotive, vides secure,Web-basedex- Covisint curity officerof plans, saidDaveMiller,chiefse- scale testofdisasterrecovery Center alsowasthefirstwide- clock, hesaid. ly awareofactivitiesaroundthe off-business hourstobeingkeen- ing peopleoutofbuildingsduring on securityswitchedfromkeep- Guardian AlarmCo. president ofSouthfield-based home,” saidDavidGoldstein, Detroit. 9-11 changedbusinessinmetro coverage abouthowtheeventsof See nextweek’s 10 The demiseoftheWorldTrade In fact,thewholeworldview ER LATER YEARS business unit,whichpro- $2 acopy;$59year Crain’s Compuware Corp. See 9-11Page26 JOHN SOBCZAK for more ® ’s 20110905-NEWS--0002-NAT-CCI-CD_-- 9/2/2011 6:16 PM Page 1

Page 2 CRAIN’S DETROIT BUSINESS September 5, 2011

MOCAD said Croquer is leaving Landfill fee increase on the way Michigan’s two largest utilities Participants sought THIS JUST IN to focus on his curatorial career. has a new job — leading a group Croquer joined MOCAD with a A bill that would raise the championing that cause. to create area’s ‘best ■ From Page 1 three-year contract in December state landfill disposal fee appears Former state Sen. Wayne 2008. on its way to finality. Kuipers, R-Holland, has become this here?” Museum Deputy Director Re- Senate Bill 449, part of the bud- executive director of Energy in class’ health get for the beginning Vier is working with her becca Mazzei and a committee of Choice Now, a group that includes Oct. 1, cleared the House Aug. 24 boyfriend and the former presi- the museum’s board, including businesses and alternate suppli- after passing the Senate in June. sciences inventory dent of the West Village associa- founding director and board ers and wants lawmakers to raise tion, Aaron Wagner, to plan the Under the bill, the so-called tip- or eliminate a state limit on cus- President Marsha Miro and board Crain’s Detroit Business and event. ping fee paid by waste disposal tomers’ ability to choose alter- member Julia Reyes Taubman, will Medical Main Street, Southeast Proceeds will be reinvested customers would increase to help nate suppliers. serve as the museum’s manage- Michigan’s alliance of hospitals, into next year’s beer garden. fund landfill regulation and over- — Amy Lane ment team while a search is con- universities, life science and The beer garden is named for sight. ducted for a replacement. medical device companies, are one of the first tenants of a near- The fee would rise from 7 cents — Nancy Kaffer working jointly to create a “best by house who was the engineer per cubic yard of waste to 12 Tata takes new space in class” health sciences invento- on a steamship called the Tash- cents, producing about $1.8 mil- Tata Consultancy Services Ltd. ry for Southeast Michigan. moo that would transport people lion for a Michigan Department of has taken close to 20,000 square LARA takes on health exchange The inventory will be a concise from Detroit to Port Huron. Environmental Quality solid-waste feet in the PNC Building in Troy. Development of a statewide list of the region’s top-rated and — Nathan Skid program that’s run dry of other The deal was a consolidation of health insurance exchange is most important health science as- state support. The new fee level several Troy offices and an ex- shifting from the Michigan Depart- sets: best clinical care, research would last through Sept. 30, 2013. pansion of Tata’s local presence. ment of Community Health to an- projects, product/medical device COO leaves United Physicians The Senate is expected to give The 534,000-square-foot PNC other department. innovations and related assets. Frank DeLaura has resigned as final concurrence to the bill and Tower is now at 85 percent occu- The Michigan Department of Li- A survey has been distributed COO at United Physicians, a 1,600- send it to the governor. pancy, said Tony Antone, first to major health care and life sci- member physician organization censing and Regulatory Affairs is — Amy Lane vice president of development for ence organizations and is also based in Bingham Farms, for taking over management of cre- Kojaian Management Co. available for individual compa- undisclosed reasons. He was un- ating the exchange, which will Randall of Colliers Interna- Ex-senator has new job nies and organizations to access available for comment. serve individuals and small busi- tional in Southfield represented online. Deborah Withrow, senior vice nesses and is mandated by na- A legislative advocate of allow- Tata Consultancy, along with To be included in the invento- president and general counsel, tional health care reform. ing more electricity customers to Sucsy, Fischer & Co. , Chicago. ry, participants must have a has been named interim COO. LARA’s role will include ad- choose suppliers other than — Daniel Duggan physical presence in Oakland, — Jay Greene dressing technology issues relat- ed to the exchange and serving as Macomb, Wayne, Washtenaw, the agency shepherding legisla- CORRECTIONS Livingston or Genesee counties. MOCAD seeks new director tion needed to set it up. Ⅲ In the Aug. 29 story on Riverview-based Ash Stevens’ expansion Participants do not have to be part of the Medical Main Street Luis Croquer is stepping down Legislation needs to pass by plans, Crain’s reported that Detroit-based Walbridge Aldinger Co. was network to be listed. as director and chief curator of year-end to receive federal fund- conducting construction projects at the and The deadline for submissions the Museum of Contemporary Art ing to form the exchange. The ex- Wayne State University. Both projects have been completed. is Sept. 15. Detroit. change would begin in 2014. Ⅲ James Townley was incorrectly listed as president of Fishbeck, Thomp- To receive a link to the survey, A statement issued Friday by — Amy Lane son, Carr & Huber in the list of Largest Architectural Firms in the Aug. 29 issue. Townley is chairman and James Susan is president. please email a request to cdbre- [email protected].

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September 5, 2011 CRAIN’S DETROIT BUSINESS Page 3

Inside Clarkston State off No-fault changes could trim rates but cost jobs, Page 10 Speculators might use FDIC ‘troubled’ list auctions to tie up land essential to Detroit Works Bank cut assets, raised capital Project, Page 25

BY TOM HENDERSON thing for so long, we’re thrilled to CRAIN’S DETROIT BUSINESS have it gone. We’d have customers coming in saying they heard we Clarkston State Bank formally were going out of business, and Company index will announce Tuesday that the we’d tell them: ‘No, we’re going to These organizations appear in this week’s Crain’s Federal Deposit Insurance make it. We’re going to be Corp. has removed it from Detroit Business: here.’ ” Advantage Technical Resourcing ...... 20 the list of troubled banks Clarkston got its order Airfoil Public Relations ...... 18 needing close scrutiny. on June 16, 2008. As each Altair ProductDesign ...... 6 It recently got the word of the 11 local banks were American Society of Employers ...... 11 from regulators in a terse, Arrow Strategies ...... 19 shut down over the past Automated Payment Highway ...... 18 two-sentence letter whose three years, local bankers, Azure Dynamics ...... 6 brevity stands in sharp speaking off the record, BBK ...... 27 contrast to the turmoil, would wonder how Clark- Beaumont Health System ...... 20 years of red ink and mil- ston (OTCBB: CKFC.OB) Blue Cross Blue Shield of Michigan ...... 20 lions in loans gone bad. It Boydell Development ...... 29 once again had managed Brightwing ...... 18 is a reward for a success- We to evade the hangman. Brogan & Partners Convergence Marketing ...... 18 fully executed survival “ But Smith, who had Brown & Brown of Detroit ...... 19 strategy that made Clark- been with the U.S. Office of Clarkston State Bank ...... 3 cheated Coalition Protecting Auto No-Fault ...... 10 BRENDAN ROSS ston a local rarity. Thrift Supervision from Core3 Solutions ...... 18 Richard Golden says he wouldn’t consider launching a new eyewear company Clarkston is first local death. 1990 to ’94, knew what Covisint ...... 26 except for the fact that market research shows he may have an easier time bank to have a consent de- ” sorts of signs of life were Credential Check ...... 18 doing so than a startup founder without his “recognized persona.” cree terminated by regula- Data Driven Detroit ...... 25 J. Grant Smith, of most interest to regula- tors since the first order Detroit Athletic Club ...... 19 CEO, Clarkston tors and what strategic was issued in May 2008. Detroit Economic Growth ...... 1 Bank moves would buy more Detroit Lions ...... 3 Since then, 11 area banks time on life support. Digitas ...... 20 failed, unable to survive the reces- Those moves included reducing Partnership ...... 1 sion or live up to promises to regu- the number of investors to elimi- DTE Energy ...... 26 Golden’s lators to improve their perfor- Educational Data Systems ...... 20 nate Sarbanes-Oxley compliance mance. (See story, Page 27.) Eisbrenner Public Relations ...... 18 costs, pruning assets and eventual- Epitec Group ...... 20 “We cheated death,” President ly attracting more capital invest- Farbman Group ...... 19 and CEO J. Grant Smith said. General Motors ...... 20 “We’ve been operating under this See Bank, Page 27 Giarmarco, Mullins & Horton ...... 19 Guardian Alarm ...... 1 opportunity Henry Ford Health System ...... 20 HHA Services ...... 16, 19 Hiller’s Markets ...... 4 With noncompete clause ending, ‘sexy IAC Group North America ...... 17, 20 Inergy Automotive Systems ...... 20 Ticket sales, sponsorships Innovative Learning Group ...... 18 Insurance Institute of Michigan ...... 10 specs’ icon can broaden market view Interior Partnership Group ...... 18 Invest Detroit ...... 1 ITC Holdings ...... 26 BY CHAD HALCOM On the other hand, when he is rise with Lions’ potential Joyce Julius & Associates ...... 28 CRAIN’S DETROIT BUSINESS free to re-enter mass-market eye- JVS ...... 15, 19 Macomb-Oakland Regional Center ...... 20 wear in February 2012, it could BY BILL SHEA Richard Golden has a big deci- Market Strategies International ...... 19 mean a new opportunity for his CRAIN’S DETROIT BUSINESS sion to make. Marketing Associates ...... 19 children. His son Seth McGraw Morris ...... 18 The president, CEO Golden was a vice The Detroit Lions’ foremost invest- McGraw Wentworth ...... 19 and majority owner of A president of D.O.C. ments — quarterback Matthew Mercedes-Benz Financial Services ...... 20 Southfield-based Se- “ and still handles spe- Stafford and defensive tackle Mercedes-Benz Research & Development...... 19 Michigan First Credit Union ...... 18 lective Eyewear Ele- recognized cial projects for SEE. Ndamukong Suh — emerged un- ments — SEE Inc. — Michigan Municipal League ...... 13, 18 And some recent mar- scathed from an undefeated presea- Michigan Suburbs Alliance ...... 18 has only a few months persona ... ket research has told son. MIE Financial Services ...... 11, 14, 19 remaining on a five- him that building trac- Keeping them healthy — Nemeth Burwell ...... 12, 18 year noncompete (is)still tion on a new eyewear Stafford, especially, because he’s O’Keefe and Associates ...... 13, 18 agreement that began Potestivo & Associates ...... 19 startup might be easi- played in just 13 games over two SEE ...... 3 when he closed on the an asset er for Golden than for seasons because of shoulder and Seko Worldwide-Detroit ...... 20 $120 million sale of most, he said. knee injuries — was as much a St. John Providence Health System ...... 17, 20 D.O.C. Optics Corp. to I have. The SEE stores do goal as winning. So mission ac- Sun Communities ...... 16, 20 Taktix Solutions ...... 29 Italian optical compa- ” not compete with Lux- complished thus far in 2011. ny Luxottica Group SpA Richard Golden, The Roxbury Group ...... 1 ottica properties like Stafford and Suh are the faces of Trubiquity ...... 19 SEE Inc. in early 2007. LensCrafters and Pearle a National Football League franchise United Road Service ...... 26 On one hand, there Vision because they do that goes into the 2011 season bear- United Way for Southeastern Michigan . . . 11, 14, 18 is plenty to keep him busy at not carry the manufacturer name ing an unfamiliar but welcome Urban Optiques ...... 28 AP PHOTO SEE, which is on pace to grow 30 burden: high expectations. Valassis Communications ...... 20 brands and designer collections Ndamukong Suh (above) plays a large Walsh College ...... 19 percent with revenue of $23 mil- found in those chains. And Gold- A cadre of talented young play- role in the Lions’ change of fortune. Warner, Norcross & Judd ...... 19 lion to $24 million this year. The en, 65, can manage SEE in part ers who have shown flashes of bril- Wayne County Airport Authority ...... 26 eyewear chain also opens a 26th from remote offices without the liance — including winning the fi- “We are pleased with where we location in the SoHo district of heavy marketing that went into nal four games of 2010 and an are in all of our key business met- New York this fall. D.O.C., leaving more time for eye-popping manhandling of the rics,” team President Tom Lewand Department index The SEE chain, which opened said. “We’re seeing double-digit family and other investments. vaunted New England Patriots BANKRUPTCIES ...... 6 its original store in Birmingham “My honest answer is that starters two weeks ago — and a growth in almost every area to BUSINESS DIARY ...... 24 in 1998, offers exclusive collec- (question is) unanswered. I can’t front office and coaching staff that date.” tions of glasses from artists or give my own wife an answer and have earned praise from the nation- That includes suite sales and CALENDAR ...... 24 manufacturers of other designer commit on that. I spent a couple al media have translated into an corporate sponsorship invest- CLASSIFIED ADS ...... 25 brands to fashion-conscious improving financial picture for the ment, but Lewand declined to dis- KEITH CRAIN...... 8 shoppers at affordable prices. See Golden, Page 28 Lions. See Lions, Page 28 LETTERS...... 8 OPINION ...... 8 Living and Investing in the D online In focus OTHER VOICES ...... 9 THIS WEEK @ Download this year’s supplement on life and Check out Crain’s collection of PEOPLE ...... 23 developments in the city, crainsdetroit.com/ videos related to timely news stories RUMBLINGS ...... 30 WWW.CRAINSDETROIT.COM lidpdf. Non-subscribers must register for free. at crainsdetroit.com/video. WEEK ON THE WEB ...... 30 20110905-NEWS--0004-NAT-CCI-CD_-- 9/2/2011 4:46 PM Page 1

Page 4 CRAIN’S DETROIT BUSINESS September 5, 2011 The parables of Jim: Personal merchandising and marketing

Jim Hiller is the 63-year-old blunt- charge them. We are letting our this with absolute certainty, but speaking, NRA card-carrying, elk- customer base get exposed to these we contribute more to the commu- hunting owner of the seven-store ideas. No development money or nity and religious organizations Hiller’s Markets. He makes business seed money is needed. The world is here than other grocery stores. We decisions at his stores based as filled with people like that and, spend about — well it hurts the much on intuition as market influ- yeah, we can help them. bottom line, but I am committed. I ences and is willing to take a hit to want to pave a road for younger the bottom line to make a point. What has been the reaction of your people to stay in the state. One of those points — customers to this? which he makes regularly It’s been wonderful. We Why did you decide to stop selling in radio advertisements get so many emails from tobacco products? that he creates with the people who say, I wrote a In a span of about six months, I help, he says, of his dog — book, can I sell it, or I have lost two friends to lung cancer. is the importance of buy- an idea for this or that. Both were long-term smokers. ing products made by The best feedback is One, on his deathbed, asked me to Michigan companies. (His watching the results of keep people from smoking. ... agency is Southfield-based what we do. I do radio ads With every other thing, I can see Denha Media and Communi- and try to feature people the point of why we have the right cations.) from Michigan like to use it and it serves a purpose, The goal is for those Tykies vegetarian dog like guns and alcohol. companies to support oth- food, which is handmade The world is full of people who er state companies, even- in northern Michigan — need to be shot, but no person ben- tually creating a climate Jim Hiller, great stuff, her dog lived efits from tobacco. where children like his Hiller’s Markets 25 years. I put it on the ad I quit smoking when I was 28; it don’t move to other states. and sales have roared. Or was hard. Not selling cigarettes or Hiller sat down with reporter Ma Cohen’s herring — this stuff tobacco was a decision I made and Nathan Skid to discuss, among oth- took off, too. I stand by it. er things, what it would take for I live by these stupid parables, I probably lose a quarter of a him to put a store in Detroit. and I fully believe we are responsi- million a year by not selling tobac- ble for our own salvation. co. That is not a small amount of How did the “buy Michigan prod- money, but people who have lost ucts” campaign start? Has the state reached out to you? family members thanked me. A lot I am a sailor. There are old sail- No. But I don’t ask for it. I don’t of people said screw you. It doesn’t ing sayings in these old parables of want it. matter. I am committed to it. the sea. One of the parables is, “One hand for the ship and one What more could the state do to Why do you have so many products? hand for yourself.” promote Michigan products? How many markets carry spotted Guys that worked on ships had a I don’t know. I am not sure that I dick (an English pudding) or high- lot to do. When they stood and have a good, solid concept of what plains bison or goat yogurt or worked, (if) they used both hands the role of government should be. whoopee pies from Maine? Normal to pull in sails they would fall over Most of the time, I would say less grocery stores carry 12,000 to 15,000 and drown. If they only hung on, rather than more. But if we are all items. We carry upwards of 70,000. I nothing would get done. responsible for our own salvation, could not stay in business if I only I was sailing on a rough day and I then it’s up to us. sold 12,000 items. Large grocery was thinking about that. The sea is stores and chains, the huge ones, a great metaphor for life. In busi- Can you quantify the impact of this they have a different buying power ness in Michigan, what is really campaign to your bottom line? than I do. But I sell “unobtanium.” I needed is one hand for the ship and No. But I am not doing it for that. sell the items you can’t find else- one hand for ourselves. We have to In the end, I am selfish. This is all where. see the value, to all of us who live about me not wanting to be alone. I here, to keep one hand for the ship. want my boys to stay in Michigan Would you consider opening a store Here the hand for Michigan re- after they graduate college. I want in downtown Detroit? quires us to work. But we have to to go sailing with them. I am considering a Detroit store. focus, like very few other places I have empathy for merchants who do, more so here than elsewhere. Why did you decide to become the opened up with no incentives un- Our ship of Michigan needs that radio spokesman for your stores? der egregious circumstances. daily focus. Maybe I have an unreasonable So my decision to come to Detroit That parable became an idea, amount of confidence in myself. I wouldn’t have anything to do with through the reach we have at don’t know. I just thought — I incentives. I would have to be able Hiller’s, that we would look for com- thought I have an authentic mes- to subsidize a store that could give panies based in Michigan and seek sage; why not do it myself? the same quality and service as my out people who, for one reason or I am in these stores every day. best store. I would not want to dif- another, chose to go into the food Shouldn’t I be the one to deliver it? ferentiate the people of Detroit. business. And we realized by doing There is a value in being authentic that, keeping one hand for the ship, in life. It’s all easier when you Do you think Whole Foods coming we were helping ourselves. don’t have to live in a story. to Detroit is a good sign? We are surviving right here. I The same is true with business. I think Whole Foods was a politi- know if I deal with a company If someone wants to see how the cal decision. ... I understand the de- whose people live in my neighbor- meat at one of our stores is han- cision-making process they went hood, then the money they generate dled, come to the back room and through thinking if you get Whole goes back to my neighborhood. If I look. Transparency harks back to Foods, development will come. deal with a company based 3,000 the way people did things and Whole Foods is hoping to, at miles away, I know that money isn’t lived their lives 100 years ago. best, open a 7-Eleven of Whole staying here. As an ethos, this is not When I design my stores, I al- Foods stores in Detroit. It’s about something I want to live with forev- ways make it so that people can see the sizzle, not the steak. er, but it is right now. It helps us. behind the butcher’s counter. My Amish chicken versus There is a corollary to this: Once Light is the best disinfectant. Whole Foods? What’s the differ- we really got rolling, we began ence? Do they have magic Whole looking for programs and develop- How do you come up with your Foods fairy dust? ing initiatives. weekly advertisements? If they wanted to create buzz We are now advertising for peo- I get up really early and talk to about Detroit they should have ple who have ideas or businesses; my dog. His name is Alfred Taub- just given that $4 million to Lind- we will give them a forum. On the dog. I am not joking. say Lohan to hang out in the city. weekends they can come in, meet The way I view advertising is Nathan Skid: (313) 446-1654, with customers, pass out litera- that as a company, we really are [email protected]. Twitter: ture and sell their ideas. We don’t different and unusual. I can’t say @nateskid DBpageAD.qxp 8/2/2011 9:44 AM Page 1 20110905-NEWS--0006-NAT-CCI-CD_-- 9/2/2011 4:42 PM Page 1

Page 6 CRAIN’S DETROIT BUSINESS September 5, 2011 Altair takes hybrid electric bus into unproven grounds

BY DUSTIN WALSH to the ultra-lightweight hybrid bus ing for Altair Engineering. “This CRAIN’S DETROIT BUSINESS developer in April 2010 after it approach makes us more of an in- failed to meet benchmarks re- tegrator.” Altair ProductDesign Inc. has a quired for the funding. Shore declined to comment on product gamble in play that could The state lost $1.6 million it had Fisher Coachworks directly, but bring it a $160 million annual pay- already disbursed as the company said that all transit funding rec- out. eroded into insolvency. ommendations come from consul- Its new hydraulic electric tran- However, Heskitt believes Al- tants at the U.S. Environmental Pro- sit bus, the LCO-140H, is the first of tair’s history of success sets it tection Agency’s National Vehicle its kind and has bragging rights apart from others on the quest for and Fuel Emissions Laboratory in for many measurable factors on hybrid bus business. Ann Arbor and that the goal is to energy efficiency. Altair ProductDesign is a sub- bring successful technology to The Troy-based design and engi- sidiary of Troy-based Altair Engi- market. neering firm showed off the entire- neering Inc., which offers product “That was the motivation in all ly in-house design and build of the ALTAIR PHOTO design and simulation software to of this for us,” Shore said. “The Al- bus to its investors last week at Altair’s new hydraulic electric transit bus gets 6.9 mpg, compared to an average the automotive industry. tair bus represents a great exam- Ford Motor Co.’s Michigan Proving 3.3 mpg for conventional diesel buses. “That company (Fisher) didn’t ple of a private-public partnership Grounds in Romeo. tional diesel buses cost approxi- commercial space,” Shore said. exist before it decided to make bus- and the opportunity to bring in vi- The 25,800-pound, 40-seat bus mately $320,000 and hybrid electric “Everything we see suggests a es and maybe didn’t understand ability to the technology.” gets 6.9 mpg, compared to an aver- buses cost about $535,000, accord- great success story here.” the risks,” Heskitt said. “Our expe- Fisher could not be reached for age 3.3 mpg for ing to data compiled by the Federal However, the MEDC has been rience and deep understanding of comment. conventional Transit . burned by transit bus projects in those risks is what we’re confident Transit authorities and munici- diesel buses. It’s The federal government subsi- the past. about.” palities purchase approximately 15 percent dizes 80 percent of the cost for most Greg Fisher, great nephew of While designing and implement- 5,000 buses annually and hybrids lighter than regional and local authorities. Edward Fisher, one of the found- ing a new product, Altair focused are increasingly becoming part of those buses and Altair plans to sell 400 buses an- ing brothers of the Fisher Body em- on using existing technologies to the equation. has a 20 percent nually, once in production, which pire and once owner of the land make the LCO-140H, Heskitt said. Southeast Michigan’s Suburban lower cost of would generate revenue of more that is now the Michigan Proving The bus uses drivetrain compo- Mobility Authority for Regional Trans- ownership than than $160 million. Grounds, founded a similarly nents from Troy-based Meritor Inc. portation and Ann Arbor Transporta- diesel buses, ac- That plan is supported by a $4 funded hybrid bus company in and Cleveland-based Parker Han- tion Authority have been flocking to Heskitt cording to the million investment from Altair, a 2008. nifin Corp. hybrids for years. company. $5 million investment from the The MEDC awarded Oak Park- The Cummins Inc. diesel engine is Tom Lincoln, director of sales It’s also lighter and cheaper FTA, $500,000 by the Michigan Eco- based Fisher Coachworks LLC a $2.6 the same model used in the Dodge for Oak Park-based Azure Dynamics than current hybrid electric buses, nomic Development Corp., $100,000 million loan in January 2009 from Ram — which is considerably LLC, said public interest in hybrid said Mike Heskitt, COO of Altair from Automation Alley and support the 21st Century Jobs Fund. During smaller and more fuel efficient transit vehicles goes beyond the ProductDesign. from a host of local suppliers, said the developmental phase, Fisher than a standard diesel bus engine. “secondary benefits of going The hybrid electric bus, which Mike Shore, director of corporate had an order to deliver two of the “By chasing suppliers already green.” uses a hydraulic drivetrain that communications for the MEDC. hybrid buses, which were estimat- used in the transportation indus- “Aside from the green image, forces fluid through the system to “Altair’s technology, to us, is ed to get 10 mpg, to the city of Flint. try, we’re able to get into the infra- there’s less maintenance and a turn the wheels, is expected to cost precisely the kind of projects That never happened and the structure quicker,” said Michael lower operating cost,” he said. just over $400,000, he said. Conven- we’ve wanted to bring into the state halted $1 million in payments Kidder, vice president of market- Azure, which also received fed- eral funding for its hybrid electric buses, has 200 short transit buses for multiple authorities, including the St. Joseph County Transportation Authority and the Midland County Connection. Make an Executive Decision. Altair, meanwhile, plans to demonstrate the vehicle to re- porters this week and will show- Choose Sommers Schwartz case the bus at the American Public Transportation Association Expo in To Protect your career October in New Orleans. The company hopes to field pitches from manufacturers at the and your Family expo, with intentions of going into production in as early as two years, Heskitt said. “The bus industry is very tough, Decisions… decisions. but it’s a big opportunity,” Heskitt said. “Our bus saves you money, Choosing the right law firm to handle your emissions and fuel economy. You employment law dispute can be difficult. Fortunately, can save one or two of those in oth- we at Sommers Schwartz can make your choice much easier. er hybrids, but not all three. That’s Why? Simple. We offer you our vast experience with both a pretty good business plan.” business and individual cases, handle a diverse clientele, Dustin Walsh: (313) 446-6042, [email protected]. Twitter: resolve cases quickly, customize fee arrangements and offer @dustinpwalsh you the clout of a big law firm combined with highly personalized service.

So make an executive decision. Choose Sommers Schwartz for all your employment law needs. BANKRUPTCIES The following businesses filed for Chapter 7 or 11 protection in U.S. Bankruptcy Court in Detroit Aug. 26- Sept. 1. Under Chapter 11, a company files for reorganization. Chapter 7 in- volves total liquidation. Palmer Motor Sales Inc., 652 Mayer Drive, Chelsea, voluntary Chapter 7. Assets and liabilities not available. AP Development LLC, 335 Liberty St., yhd/s ^WZd/KE /^Whd^ ͻ /^Z/D/Ed/KE ͻ ,Z^^DEd ͻ KsZd/D >/D^ ͻ t,/^d>ͳ>KtZ Canton Township, voluntary Chapter 7. Assets: none; liabilities: $470,000. SOMMERS SCHWARTZ | 248-415-3205 | 1-800-285-0048 | 2000 Town Center, Suite 900, Southfield, MI 48075 Mound Road Realty Venture LLC, 21807 www.sommerspc.com Middlebelt Road, Suite 102, Farming- ton Hills, voluntary Chapter 11. As- sets and liabilities not available. — Michelle Muñoz DBpageAD.qxp 8/1/2011 4:41 PM Page 1

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Page 8 CRAIN’S DETROIT BUSINESS September 5, 2011 OPINION Cut insurance rates, but don’t shift costs t $2,541, Michigan has the highest average annual auto insurance premiums in the country. A The reason? Insurance companies argue it’s be- cause Michigan is also the only state to offer unlimited life- time medical coverage for people injured in vehicle accidents. The insurance industry has tried for years to get rid of life- time provisions and is gearing up again to do so this fall. But consumer advocates and health care providers have mobi- lized, using a vigorous and grassroots campaign to stop any changes. (See story, Page 10.) Insurers already have benefited by court rulings that have reduced the ability to sue over auto-related injuries. Insurance premiums haven’t declined much, at least not so we’ve noticed. At the same time, unlimited and lifetime coverage is a tempt- ing profit center for health care companies to help make up for smaller margins in other parts of their business. Example: How do emergency room fees charged an accident victim compare to those charged a patient covered by private health insurance? A fee schedule for reimbursed costs is not unreasonable. Consumer advocates involved in lobbying have alleged that top policy officials in the Snyder administration are warming to capping medical coverage because they figure anyone injured can always be shifted to Medicaid, for which LETTERS the federal government pays about 65 percent. Shifting cost, ultimately, to taxpayers is not good policy. At the same time, anyone who has visited a long-term care facili- Repeal tax, but replace revenue ty with Medicaid patients and one that specializes in treating injuries of vehicle accidents knows there is a difference. Med- Editor: will hinder the ability to provide Crain’s Detroit Business icaid simply isn’t as rich in coverage as claims paid from auto I am writing in response to the vital public services like public Aug. 29 editorial covering the per- welcomes letters to the editor. health, jail and law enforcement insurance policies. sonal property tax, “Replacing tax All letters will be considered for and a functioning court system. This is an important issue. All drivers are required to car- will be necessary hard work.” publication, provided they are Proponents of the elimination of On behalf of the Michigan Asso- signed and do not defame the personal property tax make ry insurance, but because of the high price, about one-third of individuals or organizations. ciation of Counties, I am writing good points. It’s a burdensome tax the driving population drives without it. No-fault has been Letters may be edited for this letter to convey that much like that discourages investment, but length and clarity. good for Michigan, but premiums need to be lower. other local governments, counties most people will acknowledge that are dependent upon the revenue Write: Editor, Crain’s Detroit replacement revenue is necessary generated from personal property Business, 1155 Gratiot Ave., for local governments to continue Did 9-11 change your life, biz? taxes to operate. However, unlike Detroit, MI 48207-2997. to operate. other local governmental units, E-mail: [email protected] Most of us have it seared in our memories: What we were Counties currently levy over Michigan counties provide an ar- $212 million in commercial, indus- doing when we first heard of the attacks on the World Trade ray of costly state-mandated ser- trial and utility personal property Center. vices while at the same time have and compensation, and worked taxes, which account for anywhere Our worlds haven’t been the same. little authority to provide many with other governmental units to from 3 percent to 27 percent of a We share the experiences and changes for many readers and ancillary services. share services. Simply put, the county’s total taxable value. Be- During recent years declining costs that could be cut have been their companies on Page 1. More coverage will follow next week. cause the state has a poor track revenues and cuts to revenue shar- cut and efficiencies have been record of fulfilling its statutory And as the 10th anniversary approaches, this week is a ing coupled with unfunded state- found, but compounded with sub- promises for its share of funding good week to remember the victims and to reflect on the after- mandated services have placed stantial decreases in real property for revenue sharing, payment in math in our business and personal lives. Michigan counties in a position of taxable values, a dramatic cut in lieu of taxes, public health, Medic- financial stress. personal property taxable value Do you have stories about how 9-11 has affected how you or aid and county jails, local govern- In response to declining rev- further curtails counties’ delivery ments will not be able to rely on your company does business? Email Enterprise Editor Bill enue, counties have cut their bud- of basic services to its citizens. Shea at [email protected]. gets, trimmed back on employees Further cuts to county revenue See Letters, Page 9

KEITH CRAIN: The People Mover was the beginning Anyone who has been to Chica- “Loop,” otherwise to be built last. At the mary reason the entire rapid tran- now we’re trying to re-create a sys- go has seen the subway system and known as the People time, no one thought it sit system was never funded. tem that existed a half a century the “L.” Mover. would be able to sup- But we did get the funds for our ago. Today we have our People You also can’t help but notice There was a bunch of port itself without the People Mover, and it’s been run- Mover and it still works. We the now famous “Loop,” an elevat- federal money allocated feeder lines running ning around for almost a quarter should only be very cautious when ed train that circles what was for to our city, and Mayor into downtown. It is of a century all by itself. we start to raise fares. Every time decades the downtown of Chicago. Coleman Young wasn’t amazing that it has Now we’re talking about a street the city raises fares, it will lose Well, that was the plan for De- going to let it get away. done as well as it has passengers. It will become a vi- car system from Woodward out to troit. As I recall, it was without the rest of the cious spiral downward. There are who knows where. Ironically, we We were supposed to have three around $400 million. system. no mass transit systems in the na- feeder lines coming in from the And although it was I, along with many once had a mass transit system of tion that are self-supporting. suburbs. They were to run along very premature, Detroit others, was involved street cars, and I am told that those Our People Mover is lucky to Woodward, Gratiot and Grand had to take the money with a transportation street cars are still being used in generate the revenue it does today. River avenues into downtown. and build the system or the city study chaired by the UAW’s Doug Mexico City. We shouldn’t try to raise more When they got there, passengers would lose the cash. Fraser. The trouble was the huge There’s a lot of déjà vu in this. money; we’ll just lose passengers would be distributed by our The People Mover was supposed cost involved, and that was the pri- Yes, we’ve been there before and and then the system itself. 20110905-NEWS--0009-NAT-CCI-CD_-- 9/2/2011 10:16 AM Page 1

September 5, 2011 CRAIN’S DETROIT BUSINESS Page 9 OTHER VOICES: Detroit students need changed system

If our city leaders were risen from being two of a deep desire for Detroit to suc- asked to agree upon a sin- the lowest-performing to ceed. At Teach for America, we’ve gle solution that would the fastest-improving sys- Putting schools and districts on a different seen this in widespread interest spur short-term progress tems in our country. among our teacher corps and in Detroit, they’d be hard- These examples mean this path will take an all-hands-on-deck alumni to come to Detroit and pressed to come to a con- kind of change is possible work alongside our city’s efforts to sensus. Ask the same in Detroit. approach. give every kid a great education. group how to ensure our Second, we can make We have a solvable problem on city prospers over the the changes necessary to troit, including emergency finan- community to advocate for the ed- our hands. With a city deeply com- decades to come, and no prepare every student for cial manager Roy Roberts, will get ucation our students need today to mitted to this work, I’m confident doubt they’d agree: The college and life success be- us where we need to be. become Detroit’s educated work- Detroit will be our nation’s next key to Detroit’s future lies Annis Brown cause we’re building Finally, we can provide an excel- force and leaders of tomorrow. I great success story and prosper for in ensuring our students receive strong leadership. lent education to every Detroit stu- also urge our education leaders to generations to come. an excellent education that pre- Putting schools and districts on dent because, like our city’s teach- engage community advocates for Annis Brown is executive direc- pares them to be our next genera- a different path will take an all- ers and education leaders, our support to achieve ambitious out- tor of Teach for America-Detroit tion of leaders. hands-on-deck approach at every business and civic communities comes for our students. and is a member of the 2011 class of To put all Detroit students on the level of the system, and I’m opti- share a commitment to solve this Across our community and Crain’s Detroit Business 20 in their path to life success, we must change mistic that those at the helm in De- problem. I encourage the business across the country, I’ve witnessed 20s. the reality that kids growing up in our low-income communities aren’t getting the education they need. Staggering data reveals that more than two-thirds of Detroit Public Schools’ 11th-graders can’t read on grade level, and 89 percent aren’t proficient in math. This is an enormous challenge to tackle, but we have tangible proof that we can solve this prob- lem. I’m deeply optimistic that we can turn the tide and give every Clients + Partners + Employees child in Detroit a great education. We can see what’s possible for Detroit schools by looking at re- markable progress in other school systems such as New York City and Washington, D.C. Leaders of ® both districts built a strong cul- A Better Partnership ture of achievement and account- ability and focused on recruiting and retaining talent at every level of the system. While these districts have a long way to go, both have

LETTERS CONTINUED ■ From Page 8 any type of replacement revenue unless it is constitutionally guar- Thank you for making anteed. From a county perspective, a re- duction, phase out or elimination of personal property tax is a good idea only if the revenue from per- sonal property taxes is fully re- Warner placed with a constitutionally guaranteed revenue source. The Michigan Association of Counties is willing to support the repeal of personal property taxes so long as there is a constitutional- a Cool Place to Work ly guaranteed revenue replace- ment. On behalf of MAC, we look forward to working with the Legis- lature and the administration on the potential repeal and full consti- tutional replacement of personal property taxes. David Maturen Commissioner Kalamazoo County No windfall from Irene Editor: I just finished reading Keith Crain’s column, “The world is a very dangerous place (Aug. 29),” with amusement about an all too common fallacy. The destruction caused by Hur- ricane Irene is not an economic boom for the East Coast as you im- ply, but in fact it is an economic disaster because the rubble left be- hind represents the annihilation SOUTHFIELD | STERLING HEIGHTS | GRAND RAPIDS | MUSKEGON | LANSING | HOLLAND of wealth. Sure, it puts people to work, but the loss of capital can never be recovered. wnj.com Michael Bates Ferndale 20110905-NEWS--0010-NAT-CCI-CD_-- 9/2/2011 10:28 AM Page 1

Page 10 CRAIN’S DETROIT BUSINESS September 5, 2011 Report: No-fault changes would trim rates but cost jobs BY JAY GREENE average insured driver could save the highest in the nation and an in- jury Association of Michigan and the Bill Buccalo, president of Livo- CRAIN’S DETROIT BUSINESS as much as $137 annually in lower crease of 17 percent from 2009, said Michigan Consumer Federation. nia-based Rainbow Rehabilitation insurance premiums because the Quadrant Information Services. An- The Anderson report also said Centers and a member of the Michi- Up to 5,200 jobs could be lost in bill would offer consumers a derson Economic Group produced 75 percent to 90 percent of drivers gan Brain Injury Association, said Michigan if pending legislation is choice of six coverage levels — the report for the Coalition Protect- in Michigan would choose a lower passage of the auto reform bill approved this fall to reform the starting with a minimum of $50,000 ing Auto No-Fault, a group that op- coverage level than unlimited. As would have negative impact on in- state’s no-fault automobile insur- — instead of the state-mandated poses the auto insurance reform a result, an estimated 638 to 765 jured drivers, the Medicaid pro- ance laws, said a report issued to- unlimited coverage that adds $145 package. The 28-member coalition people each year would be expect- gram and the health care industry. day by East Lansing-based Ander- a year to each written premium. includes the Michigan Health and ed to be underinsured and suffer “If 75 percent of accident victims son Economic Group LLC. Michigan’s average annual auto Hospital Association, the Michigan catastrophic injuries of more than underinsure, they will not have ac- But the report also says that the insurance rate was $2,541 in 2010, State Medical Society, the Brain In- $500,000, the report said. cess to health care services as they would have with lifetime coverage and they could go bankrupt,” Buccalo said. “This will result in a big economic job loss because those services will not be purchased.” Based on lower expected health care spending and premium sav- ings, the proposed law would mean a minimum 2,550 to 5,200 fewer jobs in Michigan and $70 million to $150 million less in annual payroll based on payouts above $500,000, the report said. But Pete Kuhnmuench, executive     director of the Lansing-based Insur- ance Institute of Michigan, disputed           the numbers because he said An- derson’s assumption is wrong that “Your operation is standing head and shoulders above all operators in up to 90 percent the Detroit area” – Aviation Analyst for Fortune 500 Companies of drivers would choose lower Experience, Safety and Service you can Count on. coverage levels. Locally Based. Serving All Detroit Area Airports Since 2003 “In New Jer- sey, which is comparable to Michigan, insur- HANTZ AIR ers are mandat- ed to offer a ͹͵ͶǦͺͻ͵Ǧ͸͸ͳͳ $250,000 cata- Kuhnmuench Ǥ  Ǥ strophic cover- age on top of a $15,000 minimum. Eighty to 85 percent of drivers pur- chase the catastrophic coverage,” Kuhnmuench said. “Will there be folks who will have inadequate coverage, yes,” said Kuhnmuench. “Four hundred people might not have adequate coverage if they purchase the min- imum of $50,000. The exposure out there is minimal.” Kuhnmuench said 94 percent of claims in Michigan are less than $50,000 with an average claim of $3,966. Only 0.5 percent of claims exceed $400,000. Claims exceeding $500,000 are covered by reinsurance provided by the Michigan Catastrophic Claims You Deserve to See All of Your Commercial Real Estate Options Association, which is paid by the $145 annual policy assessments. The state’s 39-year-old auto no- fault law contains the nation’s only unlimited and lifetime med- ical benefit provision. Under the proposed auto insur- ance reform package, four bills are under consideration (Senate Bills 293, 294, 295 and 296). The bills have not yet been scheduled for hearings in the Senate Insurance Committee headed up by Sen. Joe Hune, R-Hamburg Township, a spokesman said. The bills include creating a fee Real Estate Strategy schedule for providers similar to workers’ compensation, enhancing Tenant Representation anti-fraud efforts and offering six personal injury protection liability Buyer Representation coverage levels instead of the cur- rent unlimited medical protection. Project Feasibility The six proposed coverage lev- Before you make a move, let us uncover every commercial els are $50,000, $100,000, $200,000, Construction Oversight $400,000, $500,000 and lifetime. The real estate option. As an unbiased, tenant representative, lower coverage levels would be we bring more thought per square foot. Incentives priced less expensively, Kuhn- muench said. Lease Administration Jay Greene: (313) 446-0325, pmcresa.com 248.223.3500 [email protected]. Twitter: @jay- bgreene 20110905-NEWS--0011-NAT-CCI-CD_-- 9/2/2011 10:26 AM Page 1

September 5, 2011 CRAIN’S DETROIT BUSINESS Page 11

EDITOR’S NOTEBOOK

Ronald Alsop, Workforce Management Cool Places to work Robust culture helps workplace Ronald Alsop is editor of Workforce Attract, retain, repeat Management, a sister publication of Crain’s Detroit Business. A version of this article appeared in July. Every week, two or three studies What’s cool in 2011: Hiring, helping workers build careers about lagging employee engagement cross my desk. But in analyzing this problem, rarely do the reports hen Crain’s last held its Cool mention the significance of corporate Places to Work awards program INSIDE COOL AND THE WINNERS ARE ... culture in attracting and retaining the in 2009, the big issue was how to Crain’s Detroit Business has named 48 very best kind of talent: employees At look at 10 winning cool companies. W navigate the economic realities Profiles begin on Page 12. companies of varying sizes as Cool Places to who truly fit the organization and of the recession without punishing work- Work in Southeast Michigan. reinforce its values. Many people A full list of the winners and what makes ers in the process. them cool begins on Page 18. yearn to belong to an organization Now, things are less grim. Many em- 1-50 employees whose principles they share and can ployees who nominated their employers Ⅲ Brogan & Partners embrace in their daily work. In fact, a mentioned how these organizations WEB EXTRAS Ⅲ Michigan Municipal League survey of job seekers by the careers worked hard to avoid major cuts in pay A Web version of this section is available Ⅲ Eisbrenner Public Relations website www.glassdoor.com found and benefits during the worst years. Better online at crainsdetroit.com/cool, including a Ⅲ McGraw Morris that about three-quarters rated culture still, quite a few said one of the coolest link to winner profiles from the previous Ⅲ O’Keefe & Associates just as important as salary. Cool Places to Work recognition program in things about the company they work for is Ⅲ Credential Check Yet, many employers haven’t that it is growing and hiring. 2009. Check back Nov. 11 for a video featuring cool companies that will be Ⅲ Innovative Learning Group articulated their cultural values. This year, Cool Places to Work, as honored at the Nov. 10 awards ceremony. Ⅲ Nemeth Burwell That’s what the Haas School of judged by Crain’s and the Ⅲ Michigan Suburbs Alliance Business at the University of California American Society of Employ- Ⅲ Interior Partnership Group at Berkeley realized a couple of years ers, recognizes companies MEET THE COOL CROWD ago. After much discussion, and nonprofits that take Ⅲ Airfoil Public Relations This year’s 48 cool companies will be Ⅲ Brightwing administrators settled on four guiding talent attraction and re- honored Nov. 10 at in cultural principles: Show “confidence tention seriously. These Dearborn. Ⅲ Core3 Solutions without attitude”; be “students organizations acknowl- Tickets cost $60 each, $40 for groups of Ⅲ Billhighway.com (Automated Payment always” with a thirst for lifelong edge the importance 20 or more, and $75 on-site. Highway) learning; “question the status quo”; their workers play in The event begins with the presentation of 51-250 employees and think “beyond yourself” by putting the success of their awards, 3:30-5:30 p.m., followed by a larger interests above your own. Ⅲ Michigan First Credit Union business and take ac- strolling dinner that runs to 9 p.m. Ⅲ The Haas School doesn’t simply tions to help those The American Society of Employers is the United Way for Southeastern Michigan post the principles on its website. The workers thrive. presenting sponsor. Ⅲ The Farbman Group school weeds out prospective As some workers pointed out in their For questions or to register, call (313) 446-0300 or Ⅲ Giarmarco, Mullins & Horton students through application nominating forms, this means more than go to www.regonline.com/2011coolplaces. Ⅲ Brown & Brown of Detroit questions, recommendation letters having a video game console and a few Ⅲ Potestivo & Associates and interviews. Managers evaluate couches in a corner of the office. Ⅲ Walsh College staff members on how their behavior “We are currently seeking to hire over The survey covered six weighted cate- Ⅲ MyInsuranceExpert.com (MIE Financial reflects the spirit of the Haas culture. 100 sales positions this year, and that is gories: work-life initiatives, talent man- Services) When employers try to define their sure to lead to other opportunities within agement, communication, total rewards, Ⅲ Trubiquity cultures, it’s important to include the company for existing employees,” work environment, and recruitment and Ⅲ Mercedes-Benz Research & Development workers from the top to the bottom. wrote an employee at MIE Financial Services employment activities. ASE applied scores North America Even better, employers should mix it LLC, the Troy-based operator of to each category and derived a final rank- Ⅲ Marketing Associates up, as the Cleveland Clinic did to MyInsuranceExpert.com. ing from those category scores. Ⅲ McGraw Wentworth create a stronger “patients first” It means demonstrating a commitment Some features were given extra credit, Ⅲ Detroit Athletic Club culture of quality service along with to employees’ future success Marrs said. While offering flexible quality medical treatment. In three- through advancement and schedules was con- 251-500 employees hour meetings, neurosurgeons training opportunities. It sidered positive, Ⅲ Arrow Strategies debated the culture with cooks and means keeping them in the it is also com- Ⅲ JVS parking attendants, reinforcing the loop on the organization’s mon. If an organi- Ⅲ Market Strategies International point that they are all “caregivers who strategy and direction. zation went the Ⅲ Warner, Norcross & Judd are in this together,” James Merlino, And, yes, sometimes it extra mile on flexi- Ⅲ HHA Services the clinic’s chief experience officer, does mean a stocked refrig- bility, that yielded said earlier this year. Staff members Ⅲ Educational Data Systems erator, a game room and more points. were astonished; they were used to a Ⅲ Advantage Technical Resourcing other things that have Mary Corrado, hierarchical culture in which doctors Ⅲ Macomb-Oakland Regional Center nothing to do with the or- president and CEO were in a class above it all. ganization’s primary of ASE, said there is 501-1,000 employees Once the culture is defined, razor- Employees use the exercise room at the product or service. Plenty no one-size-fits-all Ⅲ The Epitec Group sharp communication becomes Michigan Municipal League. Profile on of nominators were happy formula — just be- critical. What if some workers don’t Page 13. Ⅲ Mercedes-Benz Financial Services USA to highlight niceties such cause one organization embrace it? Merlino recommended a Ⅲ Sun Communities as on-site dry cleaning pickup offers certain perks “zero tolerance” policy and cited a and regular happy hour meetings. doesn’t mean others More than 1,000 employees physician who was terminated for not Kevin Marrs, Southfield-based ASE’s di- should. Some people might prefer an orga- providing the desired patient Ⅲ Henry Ford Health System rector of survey services, said many nization that offers adoption services and experience. “You have to focus on the Ⅲ General Motors lighter offerings aren’t expensive and they child care to one that has beer and games. disengaged employees who will bring Ⅲ Beaumont Health System signal a company’s values to workers who “Every organization can come up with down the mildly disengaged,” he said. Ⅲ Valassis Communications would match the culture. “They’re toxic.” ways to make it a cool place, she said. Ⅲ Seko Worldwide-Detroit “It helps recruit talent that’s a right fit And while talent attraction does have a The lesson: Define your culture, Ⅲ Digitas for the organization,” he said. bottom-line impact, stability will always communicate it well and, above all, be Ⅲ St. John Providence Health System Nominated organizations were asked to trump cool, Corrado said. sure you can live it in good times and Ⅲ complete a survey conducted by ASE. Out “I prefer to be assured I have a job to go Inergy Automotive Systems (USA) bad. A robust culture can be the best of 378 nominated organizations, nearly 100 every day next week,” she said. Ⅲ Blue Cross Blue Shield of Michigan protection against employee completed the survey, of which 48 were se- Ⅲ International Automotive Components disengagement. lected as winners. — Gary Anglebrandt Group North America 20110905-NEWS--0012-NAT-CCI-CD_-- 9/2/2011 10:30 AM Page 1

Page 12 CRAIN’S DETROIT BUSINESS September 5, 2011 Focus: Cool Places to Work

he achievements of an organization T are the results of the combined effort of each individual.

GLENN TRIEST Linda Burwell says that every client who comes into Nemeth Burwell is a client of the entire firm, and everyone jumps in to help. is honored to once again be named a Crain's "Cool Place to Work". Nemeth Burwell: Eliminating

Being "cool" doesn't happen by chance. competition on the inside eparting from the competi- “We want to make sure our em- Our employees fuel our success, tive nature of most law ployees have all of the resources D firms, Linda Burwell and they need,” Burwell said. “We let making the whole system work. Patricia Nemeth take care in re- the staff, from the receptionist on moving potential for conflict up, decide what type of education among their employees. they want. We meet with them at The founders and managing the end of every year and ask what partners of Detroit-based labor kind of skills they want to develop.” and employment law firm Nemeth Nemeth Burwell attorney Erin Burwell P.C. Behler said the firm supported her Visit our website at www.inergyautomotive.com to learn more. 1-50 EMPLOYEES root out com- when she was starting out. petition be- “I’m a newer attorney, so I have tween attorneys by adopting a tons of questions all the time,” “firm client” approach. said. “I never feel bad going to any- “With other law firms, because one to ask for help. ... If I want to go of the economics and the way to a seminar to help me learn to firms are structured, everyone has write a better deposition, they’ll their own client, and it becomes send me.” competitive,” Burwell said. “Here, Behler, who started at the firm we have a mentality that every as a clerk while attending law client who comes to the firm is a school, said the open, considerate firm client. It’s a very collegial at- atmosphere was a big draw. mosphere.” When the firm moved into a Burwell said regardless of who larger space, employees were able brings the client in, management to pick which office they wanted, puts the best person on the case. with views of the and Helping companies rise She said by having a hand on all the the Windsor or Detroit skylines work that comes in, employees feel available. they’re all there for a common goal. “I didn’t know a place like this to the surface. Nemeth Burwell offers tuition existed in Detroit,” she said. “I feel reimbursement, paid time to at- lucky I get to come here every day tend seminars and training to fur- for work.” Turnaround Consulting | Debt Restructuring ther employees’ education. — Ellen Mitchell Corporate Finance | Litigation Support Receiverships | Mergers & Acquisitions Creditor & Bankruptcy Services | Business Valuation Double-Dip or Not? Finding your way in tough economic times Webcast Event Thursday, September 8, 2011 Noon to 1:30 p.m. EDT RSVP: Call 1.800.847.6424 or Our only sustainable competitive advantage is our reputation visit www.mcdonaldhopkins.com derived by our dedicated professionals bringing value to our clients. A timely analysis and Crain’s 2011 Cool Places to Work discussion based on the latest economic developments in the U.S. and international '(752,7_ *5$1'5$3,'6_ &+,&$*2_ 1$3/(6 markets.

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September 5, 2011 CRAIN’S DETROIT BUSINESS Page 13 Focus: Cool Places to Work O’Keefe’s goal: Nurture employees Municipal League: Career path guide

at O’Keefe, managing member of lthough the Michigan Municipal O’Keefe and Associates LLC, knows League advocates for Michigan vil- P keeping talent is as valuable as at- A lages and cities, the organization tracting it. makes sure to look out for its employees, as That’s why his Bloomfield Hills-based fi- well. nancial consulting firm makes it a priority To make sure its employees stay ahead, to keep the employees it brings on. the Ann Arbor-based nonprofit association “We help our professionals here really of municipal governments and leaders pro- do a self-assessment of what they bring to vides tuition reimbursement and profes- the table,” he said. sional development through training pro- Director Patrick Callaghan said every- grams, coaching and mentoring. thing starts with the “We try to treat em- 1-50 EMPLOYEES recruiting process 1-50 EMPLOYEES ployees as well as we and “finding individu- can,” CEO Daniel als that want to grow with the company.” Gilmartin said. “We want to show them ca- Amanda Rymiszewski is an associate reer path opportunities and let them expand with the firm and has spent most of her ca- from beyond what they were specifically reer with O’Keefe and Associates. She hired to do. That keeps it much more dynam- knows from listening to friends complain ic than getting stuck under your boss for 20 about their jobs that hers is special. Even years and either waiting or moving on.” ROBERT CHASE the building, an 1830 farmhouse, makes Caroline Kennedy, MML’s manager of CEO Daniel Gilmartin: “We want to show them O’Keefe stand out in a crowd. field operations, said when she didn’t suc- career path opportunities.” “I love going to work,” she said. “I’m one ceed on a project early in her career at the DAVID DALTON be of maximum potential to you in this posi- of the last people to leave every day.” CEO Pat O’Keefe says his firm tries to develop MML, the organization helped her improve. One of Rymiszewski’s favorite features his employees as individuals. “You have this kind of fear and sense of tion,’ ” and he listened to me,” she said. “I of her job is the flextime offered. foreboding when you don’t do well in a new might be hired for one thing, but I’m not She said her boss will often provide a day that benefit,” he said. position,” Kennedy said. “My boss at the locked into that little silo. I get to exercise all off for employees who have worked long O’Keefe believes nurturing those in his time said, ‘If you don’t fail once in a while, my knowledge and they appreciate that.” hours on a project. Pat O’Keefe said experi- firm as employees as well as individuals is you aren’t trying hard enough,’ and I think The creative and high-energy environ- ence showed him those who give time and beneficial to everyone, including the busi- that’s what allows us to take chances.” ment and managers who are willing to lis- dedication to the company should be ness. Kennedy works in the northern Michi- ten and offer advice make for an enjoyable shown dedication back. “We actively train people not only in gan field office in Gladstone and has been work atmosphere, Kennedy said. He found working long hours away from technical aspects of their career path but with the organization nearly 15 years. She “There’s not a boredom or routine to family and friends proved detrimental to also in some intangibles and try to develop said employees are never locked into their what we do, and you don’t feel stiffened,” his relationships, and he does not want his them as individuals,” he said. “There’s a first position. she said. “An old-school line of thinking employees to regret their diligence at work. certain sense of empowerment that “In my first position in this organization, I doesn’t always work today. We have to be “There is a cost (to working overtime) (clients) find refreshing.” was able to approach my boss and say ‘I want open to everything.” that’s not borne equally to all the parties — Michelle Muñoz to stay here, but I don’t feel like I’m going to — Ellen Mitchell

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Page 14 CRAIN’S DETROIT BUSINESS September 5, 2011 Focus: Cool Places to Work COOL CLUB MyInsuranceExpert.com: A fun-loving tribe ith MyInsuranceExpert.com on the verge of a COOL MEMBERS move into downtown Detroit amid a rapid ex- W pansion, it isn’t hard to see why employees think it is a cool place to work. COOL STAFF The company recently an- 51-250 EMPLOYEES nounced that Rockbridge Growth Equity LLC made an investment S in MyInsuranceExpert.com that will lead to 200 new jobs and the move to Detroit. The Web-based insurance consultancy run by MIE Financial Services LLC in Troy does comparison shop- DETROIT ATHLETIC CLUB ping of insurance products for its customers. The growing business offers employees monetary 241 MADISON AVENUE ‡ DETROIT, MI incentives to bring on new recruits. But the business (313) 963-9200 WWW.THEDAC.COM growth itself is a bonus for Payroll Coordinator ‡ Trisha Aiken and her co-workers. “With the company growing and expanding so quickly, it gives us all greater opportunities within JOHN SOBCZAK the company to take on other positions and promo- CEO Lorne Zalesin (left) plays foosball with employees tions,” Aiken said. Devin Polaski (center) and Mazen Kadi. Whereas office jobs she has had in the past felt commission-based sales environment. more traditional, she said the atmosphere at The company’s culture is built around core values, MyInsuranceExpert.com is more fun, with people he said. One of those values is fun, and it’s something talking and music playing. Zalesin and his staff members take seriously. “It just makes it more relaxed and not so stuffy,” So seriously, in fact, that some members of the tribe Aiken said. recorded a dance video and posted it on YouTube. The team at MyInsuranceExpert.com is more like a “The most important thing that we do is we focus tribe, said CEO Lorne Zalesin. on our culture, on our core values, and we are true to “People are actually willing to help each other be them,” Zalesin said. “We live them every day.” successful,” which Zalesin said is not typical in a — Michelle Muñoz United Way: A collaborative workplace

hen United Way for South- cool environment for United eastern Michigan moved to Way’s employees. W the renovated First Nation- He moved the organization from al Building in Detroit in May 2009, a 12-story CEO Michael Brennan was looking 51-250 EMPLOYEES location to a to save the nonprofit money. two-story But he also wanted to create a space and asked employees to give up their desks. The move saved $300,000 a year, and at the same time led to a workplace more suit- ed to the tasks at hand. “It’s a very collaborative work environment be- cause you’re not isolated by de- partments,” said Annie Dun- sky, director of IT’S donor relations, corporate sec- JOHN SOBCZAK tor. “With so United Way employees Alexis many of us be- Alexander (left) and Beverley Ebersold COOL... ing mobile, it chat in the welcome center. really helps us employee and said the space and stay connected.” feel of the office have contributed ... to help families stay in their homes You’re When walking to employees’ success. “ through the ... to get kids ready for school by age 5 “I think it’s very innovative to not doors of United the Detroit area and is the future Way, people ... to keep kids from going hungry isolated of what office space could look might think ® like,” she said. ... to see every teenager graduate from by they’ve walked Dunsky, who managed corpo- high school into a trendy rate giving at IBM before joining LIVE UNITED depart- downtown New United Way, said the leadership York office, Dun- and closeness of the employees We do all this at a Cool Place to Work ... United Way ments. sky said. Parts of drew her to the organization. the ceiling and for Southeastern Michigan. With modern offices in ” “The environment I came from, Annie Dunsky, the walls are ex- the heart of Detroit’s Campus Martius, and a flexible although we had mobility and flex- director of donor posed brick, and ibility, as a staff we didn’t come to- work space and diverse culture, United Way for relations, a range of gether as much in the way we do Southeastern Michigan provides a great work corporate sector booths, tables here,” she said. “Having a connec- environment for those committed to our mission. and open cubi- tion with people, even in our re- cles provide work space for the mote environment, you need to two-thirds of United Way’s 110 em- have a balance of that to work.” We are proud to receive the “Cool Places to Work” ployees who don’t have permanent United Way employees also are designation from Crain’s Detroit Business, and we desks. given one paid day off per quarter congratulate all the other “cool” companies in United Way That includes Brennan. to volunteer in the community. Southeastern Michigan. for Southeastern Michigan “I call it a combination of office “We have a desire for people to space, loft space and Roman ru- be engaged in the community be- ins,” he said. “We don’t like to cause we wake up every day and think of the space as housing for ask other people to volunteer,” If you’re interested in learning more on how you can “be cool” by giving, our employee workforce.” Brennan said. “We think we advocating, volunteering or working with us, go to www.LiveUnitedSEM.org Dunsky was a volunteer with should model what we ask.” United Way before becoming an — Ellen Mitchell 20110905-NEWS--0015-NAT-CCI-CD_-- 9/2/2011 10:33 AM Page 1

September 5, 2011 CRAIN’S DETROIT BUSINESS Page 15 Focus: Cool Places to Work JVS: Satisfying work keeps employees moving ahead The Parents’ Association of hen asked why she loves her job, Karen Gutman of the Macomb-Oakland W JVS simply describes what she and her co-workers do each Regional Center salutes Jerry day. It doesn’t involve playing a Wii Provencal and the staff, on a big-screen television in the break room, but it does involve donors, and volunteers of changing lives, Gutman said. “You have to feel good about where MORC, Inc. for its unwavering 251-500 EMPLOYEES you’re working commitment and because of what you’re doing,” Gutman said. “Because what we contributions to people with do really goes to the heart of peo- ple. ... It’s more of a feeling than disabilities locally and something tangible. That other stuff doesn’t matter.” throughout the world. JVS, a nonprofit based in South- field, works in workforce develop- ment, specialized services, elder care, youth services and financial education services. “It’s the people that work here JOHN SOBCZAK Barbara Nurenberg, JVS president and that are so dedicated that make me CEO, stops by JVS Senior want to come in to work every day ServiceCorps, where seniors help area and miss (being at) work on the nonprofits by sorting and stamping weekends,” said Gutman, an em- informational fliers, invitations and www.morcinc.org ployment specialist and communi- goodie bags. ty outreach coordinator. “We know that we are really truly mak- ment, but the knowledge that each ing a difference in people’s lives.” achievement helps someone in Gutman said those helped by the need keeps JVS employees thriv- organization are always treated ing. with respect and dignity, as are “We view (our employees) as the employees. One of the people our number one asset, and we JVS helped wrote to Gutman say- treat them that way,” Nurenberg ing that the organization had said. “We have tried to develop a brought the person “back from the work environment that reflects abyss.” that.” “I met with someone today who The organization helps about said, ‘I just feel so humiliated and 19,000 people annually. To help so lost.’ But after we meet, people those in need, all employees need say, ‘I feel like I got my dignity to be “up for the challenge,” back. I feel like I’m not alone,’ ” Nurenberg said. Gutman said. “Having people tell “There has to be an emotional me on a regular basis that the payoff, and part of it is just feeling place where I work is changing good about what your work has their life, I mean, that’s just the done for the community,” Nuren- greatest thing.” berg said. “Our employees often go JVS President and CEO Barbara above and beyond, and one of the Nurenberg said large financial re- reasons they do is that they truly wards for achievements are not care about the organization.” possible in a nonprofit environ- — Michelle Muñoz

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Page 16 CRAIN’S DETROIT BUSINESS September 5, 2011 Focus: Cool Places to Work HHA Services: ‘Welcome to the family’ Sun Communities: Rewards rain down cott Wise knew HHA Services Inc. was arly last month, the employees of Sun different before he was even hired. Communities Inc. got the day off for a S Wise, now a regional director of op- E scavenger hunt at the Detroit Zoo. The erations at HHA, was being recruited from outing may seem like a stretch of resources one of HHA’s competitors. in this tough economic climate, but for Sun The father of two was rooted in Kentucky, Communities, it’s a common and necessary but thanks to HHA, he and his family did not occurrence. have to leave. The Southfield-based company, which He travels frequently as part of his work owns and operates 155 manufactured home and said moving to Michigan or Indiana, communities and RV resorts across the closer to a central office, would have saved U.S., frequently rewards its employees with the company thousands in travel expenses. monthly outings, free lunches and raffles “This is how awesome the company is,” for tickets to concerts and sporting events, Wise said. “It was that important to them on top of yearly bonuses and raises. that they let me “We believe in people being rewarded for 251-500 EMPLOYEES stay in my current the hard work location.” 501-1,000 EMPLOYEES they do,” said It didn’t take long for Connie Day to see DAVID DALTON COO John what made HHA a special place to work. CEO Paul Fayad (left) and President Dan Bowen McLaren. “It’s even more challenging to be GLENN TRIEST CEO Gary Shiffman has maintained annual meet with staff at HHA Services. The marketing and communications man- able to do that now with the tough economy, increases and bonuses, despite the economy. ager said she was greeted by Mark Goodwin, but we’ve taken a mindset that we’re not go- the vice president of human resources. It ganization and the stronger the culture you ing to participate in this economic down- social networking site to allow employees to was a greeting she said set the company establish as an organization, which is vital turn. People need to be rewarded, and it def- communicate throughout the company. apart from previous employers. to survival,” he said. initely translates into financial results.” “We’ve left it a very open forum so people “It was a welcome to the family,” Day said. Day said she has heard Fayad call HHA Sun Communities CEO Gary Shiffman can say essentially anything they want to “When I was welcomed to the company, it Services employees his “secret weapon.” has held firm on maintaining annual in- say,” McLaren said. was something that really resonated with Employees are offered education and creases and bonuses, perks that keep em- McLaren said the company creates two or me, and that is something I try to put out training on their duties. ployee morale high. three jobs every year based on the ideas and with new hires.” Wise said his ideas are encouraged in “Sometimes you have that fear with other strengths of its employees. HHA Services, based in St. Clair Shores, group discussion, something that was not jobs about being laid off, and I don’t have “We keep our ears wide open, because provides contracted food, patient transporta- true at past jobs. that fear here,” said Judy Zayed, a credit you never know what idea is going to help tion, housekeeping and other services to the “If we are evaluating a new product line underwriter who has been at Sun Commu- you take a giant leap,” he said. health care industry. that we might implement throughout the nities for seven years. Zayed said she appreciates how manage- CEO Paul Fayad said employee retention country, if I see something I like or don’t Sun Communities also offers employees a ment involves the employees, something is about creating loyalty, fostered through like, I feel very free to speak my mind gym with on-staff trainers, and Sun Univer- she rarely encountered in other jobs. positive work environments. without fear of repercussions or anything sity, a formal curriculum of classes ranging “I don’t plan on leaving anytime soon,” “The more good that you do for employees, like that,” Wise said. from leadership to customer service. she said. the better off the company performs as an or- — Michelle Muñoz Last year, Sun Communities began its own — Ellen Mitchell

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September 5, 2011 CRAIN’S DETROIT BUSINESS Page 17 Focus: Cool Places to Work St. John Providence Health: IAC: Concerned with employees, community

hen International Automo- little more motivation to do well,” tive Components Group Ulicki said. Opportunities to add skills W North America Inc. planned The valuing of communication to move its headquarters, the also extends into the community. hen Patricia Maryland company looked at where its em- Service projects such as VIP Men- talks about St. John Provi- ployees lived. toring, run by Volunteers in Preven- W dence Health System, the Human Resource Specialist tion, Probation, Prison Inc., are built word “opportunity” comes up of- Lindsey Lawler said that speaks into the workweek. ten. volumes The company also provides op- The Warren-based, six-hospital MORE THAN about portunities for its employees to en- system offers its employees in-ser- those gage in Kids Against Hunger, Toys vice training to update skills, con- 1,000 EMPLOYEES who run for Tots and United Way programs. tinued medical education and tu- IAC. Global co-CEO and President ition reimbursement, as well as “They take the employees into James Kamsickas said IAC makes access to professional conferences consideration,” Lawler said. the programs accessible and orga- and classes. “They really showed that all em- nized so employees don’t have to “We believe that an engaged, in- ployees are important.” spend time away from work look- spired A little communication goes a ing for volunteer opportunities. MORE THAN workforce long way for the automotive com- “Learning how to give is a bit of translates ponent and systems supplier, now a process,” he said. “It’s not one- 1,000 EMPLOYEES into excep- based in Southfield. sided uplifting; it’s certainly two- tional pa- Communication among depart- sided uplifting.” tient care,” said Maryland, presi- ments is one of the key aspects of IAC’s employee involvement dent and CEO of the health the company that keeps employ- GLENN TRIEST team is cross-departmental and ees like Jenna Ulicki happy. Co-CEO and President James helps to shape the culture. Kam- system. “We want to give opportu- Kamsickas says IAC helps employees Ulicki, also a human resources sickas said this team and employ- nities for our employees to be the JOHN SOBCZAK find volunteer opportunities. best.” Patricia Maryland, president and specialist, said speaking with the ees’ volunteer work helps to Maryland said at that least 60 CEO, says that St. John Providence executive team and seeing how just in her department, makes change the office dynamic from employees have been offered pro- Health wants “to give opportunities the company operates gives her work more fulfilling. one based on politics to one based for our employees to be the best.” motions in the past year. perspective. And knowing her fel- “You feel more comfortable on camaraderie. low IAC employees, beyond those where you work, and you have a — Michelle Muñoz Diana Birdsall, an account exec- been in the company for an ex- utive in occupational health, said tended period of time, you get that she started as an office assistant working knowledge.” and was identified for a different Birdsall said employees re- position within her first year. ceived a 3 percent pay increase in “There’s plenty of opportunity January despite the difficult econ- Looking for a Financial to move up, and there are so many omy, and last summer every em- departments and locations for ployee received a surprise $650 anyone who’s really interested in bonus. Partner You Can Trust? wanting to do more,” said Bird- “If you’re very hard-working sall, who worked in and and you do what you need to do, marketing before coming to St. people will notice that and appre- John Providence. ciate you,” she said. “It’s a wonderful place to hear “The president is always at our what other people are thinking. meetings and always looking for We get to know each other like a our input. I think it opens the door family.” for people to say what they think To train for her position, Bird- will work.” sall said she shadowed a long-term The positive environment of St. account executive to learn the job John Providence also is a factor in procedures and visit clients or the employees’ overall mood, prospect new clients. Birdsall said. “To be able to job shadow and “I do look forward to coming to see what she did in the job work- work every day,” she said. “I come ing with our corporate clients, it’s in and I’m happy. That’s what you definitely beneficial to someone want: something that feels good new to the company,” she said. when you walk in the door.” “When you have someone that’s — Ellen Mitchell

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Page 18 CRAIN’S DETROIT BUSINESS September 5, 2011 Focus: Cool Places to Work

events such as company meetings WHAT EMPLOYEES SAID ABOUT at Kart 2 Kart. 14. Billhighway.com (Automated THEIR COOL PLACES TO WORK Payment Highway Inc.), Troy 11. Airfoil Public Relations Inc., Ⅲ Top executive: Vince Thomas Here are some of the selling points Southfield Ⅲ Cool points: Use of social media employees of winning companies Ⅲ Top executive: Lisa Vallee-Smith for internal communication; many made in their nominating forms. Ⅲ Cool points: Senior leadership open forums for dialogue; The companies are ranked with responds to feedback; financial commitment to keeping young their category size, based on the rewards for completing talent in Michigan. number of employees. professional development programs. COMPANIES WITH COMPANIES WITH 12. Brightwing, Troy 51-250 EMPLOYEES 1-50 EMPLOYEES Ⅲ Top executive: Aaron Chernow 1. Michigan First Credit Union, 1. Brogan & Partners Convergence Ⅲ Cool points: Paid private Lathrup Village Marketing, Birmingham sessions with a life and business Ⅲ Top executive: Michael Poulos Ⅲ Top executives: Marcie Brogan, coach; Xbox in the Ⅲ Cool points: Healthy Maria Marcotte lounge; paid days off work-life balance; strong Ⅲ Cool points: Open-door to volunteer. Generous support for community communication policy; support for with programs such as continuing education expenses; 13. Core3 Solutions with scholarships for metro dogs allowed. LLC, Troy Detroit youth. Ⅲ Top executive: Paul holidays Continuity 2. The Michigan Municipal League, Chambers 2. United Way for Trusted for 70 years. We’ll be here for generations. Ann Arbor Ⅲ Cool points: and paid Southeastern Michigan, Detroit Ⅲ Top executive: Daniel Gilmartin Generous with holidays Ⅲ Cool points: Entrepreneurial and paid time off; time off. Ⅲ Top executive: Michael Brennan We work with our clients and their advisors to: fervor for a nonprofit mission; development programs going the extra mile does not go for employees to build strengths Ⅲ Cool points: Open loft-type Reduce estate and income tax Enhance fixed income unnoticed. and managerial skills; personal environment overlooking Campus yields Solve family and business issues Improve development time at the end of 3. Eisbrenner Public Relations Inc., every day. See Next Page existing life insurance policies. Royal Oak Ⅲ Top executive: Tom Eisbrenner Ⅲ Cool points: Less hierarchy, more team-like; pool table, stocked bar and flat-screen TVs.

4. McGraw Morris PC, Troy Ⅲ Top executive: Thomas McGraw BIRMINGHAM, MICHIGAN 248.731.9500 Ⅲ Cool points: Very low turnover; WWW.SCHECHTERWEALTH.COM personalized decor encouraged; a x Integrated Logistics Services: Air, Ocean and Surface guitar-strumming boss. x Flexible Domestic Services: Same Day to Deferred x 5. O’Keefe & Associates Consulting Warehousing and Fulϔillment LLC, Bloomfield Hills x ISPM-15 Export Packaging Ⅲ Top x Scalable Technology & Supply Chain Visibility executive: x Patrick O’Keefe Centralized, Single Point of Contact Cool x Ⅲ Cool points: Licensed Customs Brokerage and Compliance Services outings, Offices are in x Detroit Customer Service Center open 24/7/365 an 1830 such as farmhouse; cool ‘ŽŽ ”‡‡ǣͺͲͲǤ͵Ͷ͸ǤͺͻʹͲ outings, such Presented by feather as feather ƒ‹Š‘‡ǣ͹͵ͶǤ͸ͶͳǤʹͳͲͲ bowling at †–™‹–‡”ƒ–‹‘ƒŽ̷•‡‘Ž‘‰‹•–‹ •Ǥ ‘ bowling. Cadieux Cafe. ™™™Ǥ•‡‘Ž‘‰‹•–‹ •Ǥ ‘Ȁ†‡–”‘‹– 4FQUFNCFS  6. Credential Check Corp., Troy QNoQN Ⅲ Top executive: Michael Pachuta .46,FMMPHH)PUFM$POGFSFODF Ⅲ Cool points: Company-paid home SEKO Worldwide $FOUFS &BTU-BOTJOH Internet service; fun events: curling and glow-in-the-dark bowling. Global Reach x Local Control

Michigan in 2050 7. Innovative Learning Group Inc., Royal Oak Joel Kotkin Ⅲ Author of THE NEXT HUNDRED MILLION: Top executive: Lisa Toenniges America in 2050 Ⅲ Cool points: Company-paid memberships to professional associations; finances of business Internationally-recognized speaker and writer Joel Kotkin are openly shared with employees; will examine Michigan’s future economy and demography working for a growing business is a including changes to our state’s population, its cities and small plus. communities, and the opportunities for new jobs and industries as America reaches new heights in the coming decades. 8. Nemeth Burwell PC, Detroit Ⅲ Top executives: Patricia Nemeth, Linda Burwell Annual Dinner Ⅲ Cool points: Supportive, caring management and staff; scenic Al Sharpton and Pat Buchanan view of Detroit River from office. Debate the Big Issues 9. Michigan Suburbs Alliance, Political analysts and former Presidential Candidates Sharpton Ferndale and Buchanan share their thoughts on national issues and their Ⅲ Top executive: Conan Smith impact on Michigan. Topics include an outlook on the 2012 Ⅲ Cool points: Magically appearing national elections and Michigan’s congressional candidates. snacks in the kitchen; mobile office systems allow flexibility; well- designed office space. Register at www.michamber.com/futureforum

.JDIJHBO$IBNCFS'PVOEBUJPOt48BMOVU4U -BOTJOH .* 10. Interior Partnership Group Inc., tXXXNJDIBNCFSDPN Clawson Ⅲ Top executive: Mark Sawchuk Ⅲ Cool points: Friendly, family- oriented company; fun outings and 20110905-NEWS--0019-NAT-CCI-CD_-- 9/2/2011 10:37 AM Page 1

September 5, 2011 CRAIN’S DETROIT BUSINESS Page 19 Focus: Cool Places to Work

From Previous Page 8. MyInsuranceExpert.com (MIE Show Them What Financial Services LLC), Troy COMPANIES WITH Show Them What Martius; question-and-answer Ⅲ Top executive: Lorne Zalesin sessions with top leadership. 251-500 EMPLOYEES Ⅲ Cool points: Growing business YouYou StandStand For For means opportunities for 1. Arrow Strategies LLC, Bingham 3. The Farbman Group, employees; 25 days off Farms Southfield a year right from the Ⅲ Top executive: Jeff Styers Ⅲ Top executive: start; foosball table. Andrew Farbman Allowed to Ⅲ Cool points: Team-building BBB Accreditation is a commitment activities such as rock climbing; Ⅲ Cool points: bring children 9. Trubiquity Inc., Troy foosball table, dart board and to fairness and honesty that lets Business expansion Ⅲ Top executive: Steve other game equipment available to has led to foreign during school Koons let off steam. consumers know you are a business travel; parents allowed Ⅲ to bring children during Cool points: Keen they can trust - a business that school closures. closures. sense of 2. JVS, Southfield entrepreneurialism; Ⅲ Top executive: Barbara honors its promises and embodies growth and acquisitions have Nurenberg 4. Giarmarco, Mullins & Horton PC, sparked hiring amid down Troy economy. Ⅲ Cool points: Satisfaction of confidence they deserve. Ⅲ Top executive: Executive working for human services committee agency; internal events are fun 10. Mercedes-Benz Research & while also serving as fundraisers. Your customers start with Ⅲ Cool points: “Cubeside” lunch Development North America Inc., service; concierge service Redford Township bbb.org. 3. Market Strategies International, package; paid membership to Ⅲ Top executive: Neil Armstrong nearby gym. Livonia Shouldn’t you? Ⅲ Cool points: Workers hail from a Ⅲ Top executive: Andrew Morrison variety of different countries; 5. Brown & Brown of Detroit Inc., employees allowed to take home a Ⅲ Cool points: Sterling Heights hybrid Mercedes-Benz vehicle 20 Student Ⅲ Top executive: Eugene LoVasco days a year. mentoring program; Student Ⅲ Cool points: Points program for generous time- earning time off by participating in 11. Marketing Associates LLC, off policy, mentoring wellness programs; plenty of Detroit beginning with opportunities for professional Ⅲ Top executive: Mark Petroff new hires. program. development and training. Ⅲ Cool points: Clear business strategy and goals; great people 4. Warner, Norcross & Judd LLC, 6. Potestivo & Associates PC, mean no dread in the morning and Southfield Rochester Hills no headaches in evening. Ⅲ Top executive: Douglas Wagner Ⅲ Top executive: Brian Potestivo 12. McGraw Wentworth Inc., Troy ® Ⅲ Ⅲ Cool points: Cash incentives; Cool points: Great holiday Ⅲ Top executive: Tom McGraw free legal advice and Start With Trust parties; many opportunities to Ⅲ Cool points: Work-from-home representation in some areas; advance professionally. program; dry cleaning service; personal investment planning. massage therapists provided weekly. Better Business Bureau 7. Walsh College, Troy 5. HHA Services Inc., St. Clair Serving Eastern Michigan and the Upper Peninsula Ⅲ Top executive: Stephanie Shores Bergeron 13. Detroit Athletic Club, Detroit Ⅲ Call 248-223-9400 to learn more Ⅲ Top executive: Paul Fayad Cool points: Generous health Ⅲ Top executive: J.G. Ted Gillary Ⅲ Cool points: Decisions based on or go to bbb.org benefits; free tuition for full-time Ⅲ Cool points: Annual Cedar Point doing things the right way, not just and part-time employees. trip; free meal served every day. See Page 20

where the What, Us Cool? Party Red Wings play!

Õ'LQQHU *DPH*URXS3DFNDJHV$YDLODEOH Õ%RRN\RXU3ULYDWH3DUW\DWÐ7KH-RHÑ Õ&RUSRUDWH 6RFLDO3ULYDWH,FH6NDWLQJ(YHQWV 313.471.3333 Must be our cake day...

...or maybe our karaoke parties, Explore Detroit nights, charitable contributions, participation in After 5 events, scavenger hunts, cool Campus Martius location, generous employee benefits, community volunteerism, and our slightly goofy executive team. But probably most of all, it’s the Crain’s 2012 Book of Lists great collection of cool people who make MA a terrific place to work. See what we’re made of at marketingassociates.com. goes statewide! For exclusive ad placement next to your industry or client lists, contact Marla Wise today at 313-446-6032 or email [email protected] Follow Us AD CLOSE: Oct. 28 • ISSUE DATE: Dec. 26 20110905-NEWS--0020-NAT-CCI-CD_-- 9/2/2011 10:45 AM Page 1

Page 20 CRAIN’S DETROIT BUSINESS September 5, 2011 Focus: Cool Places to Work

4. Valassis Communications Inc., From Page 19 COMPANIES WITH Livonia 501-1,000 EMPLOYEES Ⅲ Top executive: Alan Schultz 800-292-3831 Ⅲ Cool points: On-site hair salon More encouragement 1. The Epitec Group Inc., Southfield and mail services; courses offered indiantrails.com and less ‘bloodied- Ⅲ Top executive: Josie Sheppard on personal finance. Ⅲ Cool points: “Take Your Parents back resentment.’ to Work Day” for youthful 5. Seko Worldwide-Detroit, workforce; support for youth Romulus charities; no negative surprises Ⅲ Top executive: Tanya Bartelo on bottom line; more coming from top management. Ⅲ Cool encouragement and less points: NE HU “bloodied-back resentment”; O ND Pajama Day NG R 2. Mercedes-Benz Financial I E Pajama T cellphone reimbursements. A D held after a R Y Services USA LLC, Farmington Hills B E

E A L challenging R

E Ⅲ Top executive: Franz Reiner S Day after a C 100 6. Educational Data Systems Inc., project; Dearborn Ⅲ Cool points: Lack of “corporate cooking speak” — management challenging Ⅲ Top competitions; communicates clearly; indoor casual, executive: Kevin soccer tournament with upper Schnieders creative project. Special management playing; fun internal atmosphere. Ⅲ Cool points: communication such as Dilbert-like Special events comic strip. events for held for people 6. Digitas Inc., Detroit in need in and people in 3. Sun Communities Inc., Southfield Ⅲ Top executive: Tamy Harms out of the Ⅲ company such Ⅲ Top executive: Gary Shiffman Cool points: More employees need in as employee Ⅲ Cool points: Free tickets to The coming in than leaving; free whose house Palace of Auburn Hills; employee downtown parking; “Block Parties” and out of caught fire; recognition programs; held to meet unfamiliar multiple management informs employees of employees. the channels for company health and direction. communicating 7. St. John Providence Health Comfort and company. updates and System, Warren soliciting ideas. OMPANIES WITH C Ⅲ Top executive: Patricia Maryland 1,000 OR MORE EMPLOYEES Ⅲ Cool points: Generous tuition t$IBSUFST 7. Advantage Technical Resourcing reimbursement and training Luxury Inc., Bloomfield Hills 1. Henry Ford Health System, opportunities; surprise bonuses. Ⅲ Top executive: Ian Driscoll Detroit t5PVST Ⅲ Top executive: Nancy Schlichting Ⅲ Cool points: Continuous 8. Inergy Automotive Systems (USA) Ⅲ Cool points: Major investments improvements to office space; new LLC, Troy t4IVUUMFT 00 computers for entire staff. in facility upgrades and $100 appearance; incentives to live in Ⅲ Top executive: Mark Sullivan t$POWFOUJPO4FSWJDFT OFF Midtown; online university courses. Ⅲ Cool points: Open-door SAVE 8. Macomb-Oakland Regional Center Inc., Clinton Township management policy; program to t$PSQPSBUF&WFOUT 2. General Motors Co., Detroit help employees with personal life Ⅲ Top executive: Gerald Provencal issues; profit sharing. Contact Indian Trails for details. Must use this Ⅲ Top executive: Daniel Akerson t4DIFEVMFE4FSWJDF promotional code at time of booking: 2011CDB-SEP Ⅲ Cool points: Family-like atmosphere; continuing education Ⅲ Cool points: Numerous retail credits. discount programs; vehicle 9. Blue Cross Blue Shield of discounts; special access at Walt Michigan, Detroit Disney World. Ⅲ Top executive: Dan Loepp Ⅲ Cool points: Strong teamwork to 3. Beaumont Health System, Royal meet challenging deadlines; Oak improved communication in recent Ⅲ Top executive: Gene Michalski years of organizational goals to Ⅲ Cool points: Range of wellness employees. programs, including consultations with wellness professionals; 10. International Automotive résumé-building and interviewing Components Group North America classes promote hiring from within. Inc., Southfield Ⅲ Top executive: James Kamsickas Range of wellness Ⅲ Cool points: Executives interact closely with employees; emphasis programs. on keeping egos and politics out of the way.

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September 5, 2011 CRAIN’S DETROIT BUSINESS Page 23

CareerWorks online Visit www.crainsdetroit.com /careerworks to search for jobs, post a résumé or find talent.

PEOPLE Hospice and Pal- president West, U- ket leader, Aon Hills, from assistant vice president, IN THE SPOTLIGHT liative Care, Store-it, Vacaville, Hewitt, South- core service center, Chicago, Ill. Madison Heights. Calif. Also Ken field, from princi- DMC Sinai-Grace Hospital has Neiman to North- pal, Buck Consul- SUPPLIERS named Joann Riggins, D.O., to the SERVICES east regional man- tants LLC, new position of Matthew Stevenson to general manag- ager from district Southfield. chief medical John George to er, North American field operations manager, U-Store- information vice president of Dan Johnson to re- and marketing, Meritor Inc., Troy, officer. operations, Pago- It, Tucson Ariz. gional vice presi- from director of marketing. Also, Riggins, 51, da Cos., Farming- Linda Van Howe to dent, Amerisure Christy Daehnert to director, investor ton Hills, from di- client executive Mutual Insurance relations, from director, finance, af- had been Johnson administrative George visional vice Van Howe and Detroit mar- Co., Farmington termarket and trailers. director for the clinical transformation department and physician Riggins liaison for the initial adaptation of electronic medical records. She earned a certificate of health informatics from the University of A LOAN WITH Illinois, an executive MBA from the University of Tennessee and a Doctorate of Osteopathic Medicine from Michigan State University.

FINANCE

A CITIZENS BANK LOAN LETS YOU FOCUS ON THE FUTURE ... because the businesses Gilgen Powell that will succeed tomorrow are the ones that make the right choices today. They are Gary Gilgen to principal, Rehmann Fi- nancial Group LLC, Troy, from direc- led by individuals who see opportunity for growth and expansion, and take action with tor of the financial planning depart- ment. Also Mike Powell to tax complete confidence. A loan from Citizens Bank will keep you moving forward and principal from senior manager. never wondering, “What could have been?” GOVERNMENT Bret Bergeron to director, Southfield Economic Development Corp., South- Get the loan you deserve now. To make an appointment with a Citizens Banker, call field, from treasurer, Downtown De- velopment Authority, Southfield. 800-946-2264 or visit CITIZENSBANKING.COM/BUSINESS. INFORMATION TECHNOLOGY Dan Villas to vice president of sales, Mist Innovations Inc., Detroit, from senior regional QSR sales manag- er, Muzak LLC, Minneapolis. MANUFACTURING Saikat Dey to vice Villas president, strate- gy and business development, Severstal North America Inc., Dearborn, from associate princi- pal, cyclical commodities service, global energy and materials practice, McKinsey and Co., Chicago, Ill. Ken Fultz to vice president of opera- tions and distribution, Thomson- Shore Inc., Dexter, from director of operations, Atlantic Coast Advisory Group, Dayton, Ohio. MARKETING Kevin Danaj to COO, MVP Collabora- tive LLC, Madison Heights, from ac- count executive. NONPROFITS Jennifer Patterson to director of in- home services, Lutheran Social Services of Michi- gan, Detroit, from director of busi- ness develop- Patterson ment, Seasons 20110905-NEWS--0024-NAT-CCI-CD_-- 9/2/2011 11:53 AM Page 1

Page 24 CRAIN’S DETROIT BUSINESS September 5, 2011 MBE/WBE CertifiCertification cation Experience In Your Corner. CALENDAR THURSDAY Deal Structures: Term Sheets, Alterna- CRAIN’S WORKSHOP FOCUSES tive Deal Structures and Non-nego- SEPT. 8 tiable Terms. 5-8 p.m. Sept. 15. New ON FINDING CUSTOMERS Enterprise Forum, others. With Capital & Capacity: Funding Industry Ganesh “Ananth” Ananthasubramani- Companies interested in learning Growth & Restructuring. 9:30 a.m.-6 am, director, board, DTE Energy Ven- more about the Pure Michigan p.m. Original Equipment Suppliers tures; others. Spark Central, Ann Ar- Connect plan to create more Association. With Tim Leuliette, man- bor. NEF members free, $20 procurement opportunities for in- aging director, Finnea Group LLC. nonmembers, $5 students. Contact: state businesses can meet top The Henry hotel, Dearborn. OESA (734) 761-9317; website: www.annar- purchasing managers at Buy members and guests $425. Contact: borusa.org. Michigan, a Crain’s Detroit (248) 952-6401 ext. 246; email: Business Second Stage workshop, [email protected]; website: www.oesa.org. Homeland to Hometown: The Next 10 Sept. 22, 7:30-11:30 a.m. at the Years. 8 a.m.-7 p.m. Sept. 19; 7 a.m.-7 MSU Management Education p.m. Sept. 20; 7 a.m.-1 p.m. Sept. 21 Center in Troy. The event is in National Defense Industrial Associa- partnership with the Small tion Michigan Chapter. With Col. Don Business Association of Michigan COMING EVENTS Potchman, president, NDIAMC; Maj. and the Michigan Economic Small Business Unlocked’s Marketing Gen. Kurt Stein, commanding general, Development Corp. Huntington Mondays. 11:30 a.m.-1:30 p.m. Sept. 12. U.S. Army TACOM Life Cycle Man- Bank is the title sponsor. Detroit Regional Chamber. With Toby agement Command; others. Troy Mar- Speakers Barlow, chief creative officer, Team De- riott. $350. Contact: (248) 613-1102; include Jeff troit. Emagine, Royal Oak. $25 chamber email: [email protected]; Brownlee, members, $40 nonmembers. Contact: website: www.ndia-mich.org. purchasing (313) 596-0479; email: malabast@ detroitchamber.com; website: www. director for the Detroit Economic Club. 11:30 a.m.-1:30 detroitchamber.com. state of p.m. Sept. 20. With Jim Young, chair- Michigan; John man, president and CEO, Union Pacific Eley Jr., senior Detroit Economic Club. 11:30 a.m.-1:30 Corp. Dearborn Inn Marriott, Dear- supply chain p.m. Sept. 14. With James Mulva, born. $45 DEC members, $55 guests of manager for chairman and CEO, ConocoPhillips. members, $75 nonmembers. Contact: DTE Energy Co.; Detroit Marriott at the Renaissance (313) 963-8547; website: www.econclub. Pamela Emenheiser Mike Finney, Center. $45 DEC members, $55 guests org. Finney president and of members, $75 nonmembers. Con- tact: (313) 963-8547; website: CEO of MEDC; Brian Smith, Impact Awards Luncheon. 11 a.m.-1:30 www.econclub.org. president of the Institute for Supply p.m. Sept. 22. Commercial Real Estate Management; and Cynthia Kay, Women-Detroit. Honoring one new owner and president of Cynthia Brushstrokes of Knowledge. 5-9 p.m. real estate development, one redevel- Kay and Co. Sept. 14. Executive Women Interna- opment and one special impact project Advance tickets are $35 each or tional of Detroit-Windsor, Com- (new or redevelopment) that signifi- $30 for groups of 10 or more. puware Corp. With Terry Barclay, cantly improved their surrounding They’ll be $40 at the door. For CEO, Inforum. Compuware, Detroit. communities. Oakland Hills Country Contact Pamela at [email protected] more information, visit $65. Contact: (734) 462-8557; email: Club, Bloomfield Hills. $65 or $600 for www.crainsdetroit.com/events. [email protected]; website: www. a table of eight. Contact: (248) 427-8400; I Novi I Grand Rapids I Kalamazoo I Grand Haven I Lansing ewidetroitwindsor.org. website: www.crewdetroit.org.

BUSINESS DIARY ACQUISITIONS through a U.S. Department of Energy turer of maintenance-free facility pro- Your Bank’s grant. tection and guarding products, has Huron Capital Partners LLC, Detroit, added a new decorative bollard cover, announced that its portfolio company, TI Automotive Ltd., Auburn Hills, se- the Skyline Bollard, to its Ideal Shield TouchPoint Print Solutions Corp., Oak- cured contracts to supply fuel tanks to Stuttgart, -based Daimler decorative bollard product line. Web- brook, Ill., acquired certain assets of site: www.idealshield.com. Not Lending? Winnebago Color Press Inc., Menasha, AG’s Smart car platform and Wis. Boulogne-Billancourt, France-based Renault S.A.’s Twingo platform. NEW SERVICES The Anderson Group LLC, a Bloomfield Hills-based private-equity firm, has NSF International’s global food safety Macomb County Circuit Court, Mt. partnered with management and ex- division, Ann Arbor, a public health Clemens, launched E-Court, a new isting ownership to purchase the as- organization, and Paster Training Inc., e-filing program. Website: www. sets of Columbus, Ohio-based concrete Pottstown, Pa., a provider of food safe- macombcountymi.gov/circuitcourt. masonry and landscape products ty and alcohol management training Harrington Communications LLC, manufacturer Oberfields, Inc., and consulting, entered into an agree- Grosse Pointe Woods, a communica- through an out-of-court restructuring. ment to offer training and consulting tions and design firm, launched a new services to the food service and retail , Bloomfield Hills, a man- website for St. Clair Shores Obstetrics TriMas Corp. food industries. ufacturer of engineered and applied & Gynecology PLC, www.scsobgyn. products, agreed to acquire the stock com. of Innovative Molding Inc., Sebastopol, EXPANSIONS Ally Financial Inc., Detroit, launched Calif. Presbyterian Villages of Michigan, Ally Wallet Wise, a new financial Southfield, a nonprofit senior living literacy program. Website: www. CONTRACTS communities organization, opened allywalletwise.com. The Village of Sage Grove in Kalama- Michigan First Credit Union, Lathrup LG Chem Power Inc., Troy, has been zoo. Telephone: (269) 567-3300. Web- Village, launched Student Choice, its awarded a development contract from site: www.pvm.org. new private student lending program. the Advanced Battery Website: www.michiganfirst.com. Consortium LLC, Southfield, the col- Fisher Unitech Inc., Troy, an informa- laborative automotive technology tion-technology company, relocated ours are its Dayton, Ohio office to 11260 STARTUPS company for Chrysler Group LLC, Ford . Motor Co. and General Motors Co. Chester Road, Cincinnati, Ohio. Tele- Agency-9 LLC, a marketing and adver- phone: (800) 816-8314. Website: Call for a free consultation. CareTech Solutions Inc., Troy, an infor- tising company for small and midsize www.funtech.com. organizations in , at 1033 Loan amounts: $1,000,000.00 and above. mation-technology and Web products and services provider, was contracted Plastipak Packaging Inc., Plymouth, a Audubon Drive, Waterford Township. by Tampa General Hospital, Tampa, manufacturer of rigid plastic contain- Telephone: (248) 977-4767. Website: s Investment Real Estate s Equipment Fla., to provide help desk service. ers for the food, beverage, and con- www.agency-9.com. sumer products industries, broke s Owner Occupied Real Estate s Turnaround Consulting The Rochester Regional Chamber of ground on an expansion to its plastic s Lines of Credit s Loan Modifications Commerce has chosen Village Profile recycling facility in Dundee. Website: DIARY GUIDELINES s Accounts Receivable s Bank Workouts Inc., Elgin, Ill., a community profile www.plastipak.com. network, to produce its new communi- Send news releases for Business ty map. Website: villageprofile.com/ MOVES Diary to Departments, Crain’s michigan/rochester. Detroit Business, 1155 Gratiot Strategic Staffing Solutions, Detroit, Rooter1 LLC, dba Plumbing Profes- Ave., Detroit, MI 48207-2997 or sors, a plumbing, sewer repair and hired Charter One Bank, Southfield, to send e-mail to cdbdepartments@ provide banking services. epoxy pipe lining company, moved its Southeast Michigan service center crain.com. Use any Business Diary , Detroit, will install DTE Energy Co. from Canton Township to 30836 Eight item as a model for your release, four plug-in electric vehicle charging Mile Road, Farmington Hills. Website: and look for the appropriate stations at 800.509.3552 Detroit Metropolitan Air- www.plumbingprofessors.com. category. Without complete www.eclipsecapitalgroup.com port, as part of a program to deploy 16 information, your item will not run. 2207 Orchard Lake Road, Sylvan Lake, MI 48320 such public charging stations NEW PRODUCTS Photos are welcome, but we cannot “Since 1997” throughout Southeast Michigan work- guarantee they will be used. ing with General Motors Co., Detroit, Ideal Shield LLC, Detroit, a manufac- 20110905-NEWS--0025-NAT-CCI-CD_-- 9/2/2011 4:39 PM Page 1

September 5, 2011 CRAIN’S DETROIT BUSINESS Page 25 Speculators may use auctions to CAREER MOVES FINANCE MANAGEMENT

CFO/CONTROLLER Manager: Bay City State Recreation Area Established multi-state AEP firm is seeking a The Michigan Department of Natural tie up land essential to Bing plan highly motivated CFO/Controller to lead the finance Resources, Parks and Recreation team and participate as a member of senior Division is hiring a Park and Recreation BY NANCY KAFFER port for the 2009-10 fiscal year that means speculators will know management. Minimum of 10 years experience at Manager for Bay City State Recreation Controller or CFO level with a service-oriented firm, Area. This position is responsible for the CRAIN’S DETROIT BUSINESS notes that $132 million in delin- just where to shop. preferably involved with consulting, quent property tax receivables Some of the city’s largest bulk engineering/design or contracting. BA in Business, management of the Bay City State This year, Wayne County will Finance or Accounting. Recreation Area, Saginaw Bay Visitors were transferred to the county that property buyers have habitually Center, and the DNR Boating Program (13 auction a historic number of tax- year, and $68 million was charged purchased properties near govern- Apply online at www.ohm-advisors.com access sites) in Bay, Arenac, Saginaw, foreclosed properties, more than back, estimating that $91 million ment or nonprofit investment, said OHM is an equal opportunity employer (EOE). and Tuscola counties, including three 14,000, 13,051 of them in Detroit. would be charged back in future Rob Linn, a geographic informa- boating fee sites. Specifically, this position But as the Sept. 16 start of the ensures that we provide safe public years. tion systems specialist at the non- recreation activities while protecting the auction nears, problems for the The total cost of the 13,051 De- profit Data Driven Detroit and one of natural resources of the unit. This position city are mounting. troit properties the county will the authors of the UM report. MARKET is also responsible for managing an urban City and county sources say lit- Eleven bulk buyers have pur- outreach program in Bay City and the city of Saginaw. tle has been done to stop specula- chased 24 percent of all properties tors from purchasing property in Please visit the State of Michigan, The evidence is sold from 2002 through 2010, the re- PLACE Civil Service website at areas key to Detroit Mayor Dave “ port found. www.michigan.gov/mdcs and click on Bing’s Detroit Works Project. The "Mi Jobs". Select the Park and Recreation clear that once the “I think the evidence is clear FRANCHISE OPPORTUNITIES mayor’s signature policy effort that once the city marks project Manager 12 position within Natural Resources. aims over the long term to re- area boundaries and publishes city marks project Existing Big Apple Bagels Franchise shape the city by consolidating them, it tends to attract specula- In order to be considered for this position, residents in its most viable neigh- Genessee County you must follow the directions on the Civil boundaries and tive investment from these large Service website and submit required borhoods, and in the short term scale investors,” Linn said. “It Motivated Seller information and college transcripts as Reduced Price: $68K/OBO improve quality of life by targeting publishes them, it happened to the city in the east noted. philanthropic and federal funds in side planning areas … with Jeffer- Priced for Quick Sale three demonstration areas. tends to attract son village, and more recently 1-800-251-6101 ext. 319 Crain’s Classifieds Gets Results Because of the way property is with the (DRIC). The city or the transferred from the city to the speculative state ends up paying a lot more county, the amount Detroit re- money to acquire property from coups from those delinquent prop- investment. the new property owner than they erties has dwindled in recent years REAL ESTATE ” could have from the county.” by as much as 50 percent. Rob Linn, Data Driven Detroit State Sen. Tupac Hunter has in- When property taxes aren’t troduced legislation that would AUCTIONS ANNOUNCEMENTS paid, said Wayne County Chief bar landowners who owe back tax- Deputy Treasurer David Szymans- auction is roughly $173 million, ac- es on other property previously STOP ki, communities hand the tax bills cording to a spreadsheet posted on owned from bidding at auction; BANK OWNED to the county. COMMERCIAL REAL ESTATE the auction site, about 90 percent that legislation is in committee. A FORECLOSURE “The treasurer goes into the of the possible total the auction Wayne County commissioner in- marketplace and borrows the mon- AUCTIONS • All property types will bring in. troduced a similar ordinance earli- • Southeast Michigan area ey (equivalent to the unpaid taxes) The amount the county collects er this year. ONSITE WITH LIVE WEBCAST • Low interest rates to turn over to the communities,” in each auction has declined over Dan Lijana, a communications • 30-year amortization he said. “We spend the next two the past decade, the UM report manager in Bing’s office, said the IVY PRIVATE CAPITAL years trying to collect taxes.” 800 N. Old Woodward Avenue found. city is “aggressively seeking to ac- #209 #345 #401 Birmingham, MI 48009 Delinquent tax bills the county “In 2005, the Treasurer’s Office quire targeted parcels of land to Visit www.ivyprivatecapital.com to complete is working to collect are subject to recovered 56 percent of delinquent ensure that we are utilizing the MANY SELL ABSOLUTE, our quick form today! 12 percent interest and a 4 percent taxes plus fees and interest for De- city’s 139 square miles most effec- REGARDLESS OF PRICE 248-430-4858 administration fee, according to a troit properties offered at the auc- tively.” 35 COMMERCIAL AND LAND University of Michigan report, “From tions,” the report’s authors wrote. But Detroit is hampered by the ASSETS in Michigan plus 7,600+/- INDUSTRIAL PROPERTY Revenue to Reuse: Managing Tax- “The recovery rate declined to regulations surrounding auctions. SF HOME in Bloomfield Hills Reverted Properties in Detroit.” 7 percent in 2010.” A property must pass through AVAILABLE NOW Money collected through those Tuesday, September 20, 2011 The falling rate of sales in auc- two auctions before it can be land- Dowagiac, Bale Creek, Plainwell, Grand efforts, including interest and fees, tions, lower prices for properties banked at no cost, Linn said. Local Rapids Office, Commercial, Industrial & 4,000 to 100,000 sq. ft. goes into a revolving fund that also that do sell, and an increase in the governments have right of first re- Former Bank Branch funds debt service on the bonds Also 10,000 & 25,000 sq. ft. number of properties entering the fusal, Szymanski, but can’t buy if Wednesday, September 21, 2011 the county issues to pay local com- market — just 282 properties were the money’s not there. Lansing, Holly Township, Grand Blanc Free Standing Bldgs w/truckwells. munities for the tax delinquent auctioned in 2002 — are contribut- “The law is limited,” Szymanski Industrial, Retail, & Lots properties. After two years, the 1 Mile from Metro Airport ing factors, the report found. said. “They have to pay the back Thursday, September 22, 2011 county can foreclose on properties “A poor sales rate continued to taxes.” Port Huron, Detroit Metro, Brighton, Shelby that are still delinquent. Fore- diminish the percent of taxes re- Linn said that other communi- Township, Taylor, etc - 19 Properes - Former REA CONSTRUCTION closed properties are sold at two covered by the Treasurer’s Office ties have worked through the sys- Bank Branches, Industrial, Commercial, Lots, (734) 946-8730 auctions. The first, in September, on the properties offered at auc- tem by bundling key properties in Land, & Home in Bloomfield Hills sets minimum bids at the cost of tion,” authors of the report wrote. ways that discourage typical in- Friday, September 23, 2011 Also Heavy Industrial the tax liens on the property plus Since 1999, just 28 percent of De- vestors or speculators from bid- Former Bank Branch in Adrian Land Available an administrative fee. At the Octo- troit properties auctioned have ding. Online at www.auconEbid.com or ber auction, minimum bids are been sold. “Genesee County has had a www.pamelaroseaucon.com www.reaconstruction.net $500. The number of sales went up in great deal of success and has a Quesons? Call Toll Free “What we don’t collect we 877-462-7673 or 877-980-9565 last year’s auction, the first held very effective program of bundling ©2011 charge back to the communities,” online. In the September sale, 180 property and sending them to the Szymanski said. Aucon Management Corporaon properties were sold, compared to land bank once they do not sell,” Pamela K. Rose Aucon Co LLC, MI Broker The process is a bit more compli- 73 the year before. he said. “By state law, the county The Crain’s reader: cated than a straight cash transac- There’s no reason to think that has to auction all properties twice, 26.5% influence the tion. this year’s auction will be dramati- but the county found that if you Call Us For Personalized purchase of office/industrial Rather than presenting a local cally different from the 2010 auc- bundle 1,000 properties together, Service: (313) 446-6068 and commercial space. government a bill for the differ- tion, said Margaret Dewar, profes- they generally don’t get pur- Help them find you by ence between the taxes fronted by sor of urban planning in the chased.” CLOSING TIMES: Monday 3 p.m., advertising in Crain’s Real Wayne County and the proceeds of University of Michigan’s A. Alfred In Detroit, Szymanski said, the one week prior to publication date. Estate section. Please call us for holiday closing times. the auction, the county takes its Taubman College of Architecture and scale of the tax-delinquent proper- 313.446.6068 • FAX: 313.446.1757 share out of the next year’s delin- Urban Planning, and one of the re- ty inventory complicates matters. FAX: (313) 446-1757 E-Mail: [email protected] quent tax bills, through the revolv- port’s authors. “Those things can be made to E-MAIL: [email protected] ing fund. “I know they’re doing more to happen,” he said. “With an active- INTERNET: “So next year when (the commu- try to bring in buyers with adver- ly functioning land bank on behalf www.crainsdetroit.com/section/classifieds nity) turns over delinquent taxes, tising, so maybe the percent would of Detroit or Wayne County and Confidential Reply Boxes Available instead of paying 100 cents on a go up, but in general there’s very appropriately coordinated efforts, PAYMENT: All classified ads must be dollar, we say now you owe us little demand for those proper- we could be more successful. The prepaid. Checks, money order or 37 cents, so they get less,” Szyman- ties,” she said. problem we deal with is a vast Crain’s credit approval accepted. ski said. Unless you’re a land speculator. number of properties.” Credit cards accepted. Detroit, he said, has lost about And with the mayor’s vision for Nancy Kaffer: (313) 446-0412, See 50 cents on the dollar. the first phase of the Detroit [email protected]. Twitter: @nan- Crainsdetroit.com/Section/Classifieds The city’s annual financial re- Works project clearly articulated, cykaffer for more classified advertisements 20110905-NEWS--0026-NAT-CCI-CD_-- 9/2/2011 6:37 PM Page 1

Page 26 CRAIN’S DETROIT BUSINESS September 5, 2011 9-11: Attack put companies on alert, forced security changes ■ From Page 1 Tough lessons learned manufacturers doing defense work have them in place, Goldstein said. A lot of the companies in the About 40 percent of Guardian’s Metro a test airport for faster screening World Trade Center lost entire data local client base has added card ac- The Transportation Security Ad- ipation, said James Fotenos, Mid- centers, email servers and even the cess and closed-circuit TV since 9- ministration is preparing to west public affairs manager for business continuity plans in the 11. Guard hours also have risen launch a pilot program this fall at the TSA. event of a disaster, Miller said. And about 22 percent weekly over the Detroit Metropolitan Airport and Travelers chosen to participate it took many months to get back up past decade, Goldstein said. He three other airports that would in the program will move and running. projects Guardian’s revenue will speed up security screening for through an expedited security Subsequently, companies began reach $10 million this year. certain frequent fliers. checkpoint. backing up their data centers off- Meanwhile, executive travel Delta Air Lines has been inviting “We’re estimating 5,000-8,000 site and creating self-contained dis- practices also changed, but over its frequent fliers out of Detroit passengers a day may be eligible aster recovery sites. The recovery time that has had as much to do and Atlanta and American Airlines for expedited screening at the sites are complete duplicates of with lean budgets as with jittery C- its frequent fliers from Miami four airports to test the pro- their primary sites housed, in most suite executives. and Dallas/Fort Worth Interna- gram,” Fotenos said. cases, in other cities. The first couple of years after 9- tional Airport to participate in TSA is still finalizing the date Covisint’s customers began ask- 11, PricewaterhouseCoopers LLC the Trusted Traveler Program. the program launches at Metro ing about its contingency plans, backed off from flying as much as Once travelers opt into the pro- and the ways in which the expe- which ultimately became a part of possible, said Rick Hanna, global gram, the TSA will review the in- dited security line will differ more finely tuned plans, he said. automotive leader in the compa- formation the airlines have on from regular security lines, he The Detroit-based company, ny’s Detroit office. “We still had to file for each of them and make a said. which houses data for customers go meet clients, but we tried to determination about their partic- — Sherri Welch around the globe, backs up data have a lot fewer internal meetings from its primary data center in GLENN TRIEST that required flights.” Dave Miller is chief security officer for Chicago to Detroit, where it oper- That policy continues today, but ty equipment changes. implement approaches to guard that Compuware Corp.’s Covisint. The ates a live data center, as it had be- Wintner said it’s tough to esti- infrastructure, said Michael Lynch, company’s data center backs up data mainly to keep costs down rather fore the attacks. And it sends taped for customers. than to avoid airport hassles, said mate the total costs the airport au- chief security officer. data to Boston-based document Hanna, who travels weekly cross- thority has incurred as a result of DTE created more “standoff dis- management company Iron Mountain Web-based business platforms. country or to other countries. the infrastructure changes — given tance” at some sites, such as cement Inc. like it always has. “That’s when a lot of businesses Personally, he has adjusted by the number of times they’ve barriers that prevent vehicle access, But the passage of the USA Patri- figured out they could do business giving more of a time cushion to get changed. and installed walls at others. It also ot Act in October 2001, and one of its without actually sending people through security lines, checking in “Those were costs that pre-9-11 asked the city of Detroit to close provisions allowing the U.S. govern- places,” he said. electronically, wearing slip-on we wouldn’t have anticipated,” he some streets to prevent traffic from ment — without warrants — to ac- shoes and leaving liquids at home. said. “But after 9-11, it just became driving near its downtown head- cess any data hosted on U.S. soil, Executive security “As people get used to the secu- part of the cost of doing business.” quarters. concerned Covisint’s foreign cus- rity issues and they know what’s It’s been 10 years, but the TSA is DTE’s Fermi 2 nuclear plant near tomers. The 9-11 attacks forever altered expected and required, you just only now beginning to look more Monroe “was safe and secure before “I have customers in Germany normal security practices for orga- adapt, and life goes on.” closely at the process for securing 9-11,” but the company has since who say, ‘I don’t care how secure nizations of all types. general aviation airports like Wil- spent more than $50 million to fur- you say you are, I’m afraid your gov- For example, closed-circuit tele- low Run, which ship primarily on- ther improve security, said Guy ernment will take our data ... and vision and card access control were Adaptable security infrastructure demand cargo through charter Cerullo, manager of nuclear com- you don’t have to tell us because ... the Cadillac of the industry a Post 9-11, there’s been a dramatic flights and host flight schools, pri- munication for DTE. Steps included it’s a national security issue,’ ” decade ago. Today, they are stan- increase in federal regulations on vate planes and business jets, adding more people to the security Miller said. dard, said Guardian’s Goldstein. airport security. And that has in- Wintner said. force, installing new surveillance Covisint was able to assure most Customer demand for upgraded creased the workload for the Wayne equipment and other measures. of its overseas customers that the security systems — both installa- County Airport Authority, said commu- Protecting the power grid Similarly, any kind of business act wouldn’t have any impact on tion and continued monitoring — nications manager Scott Wintner. that touches a border crossing has their operations even if the U.S. gov- increased Guardian’s revenue be- The authority, which manages Utilities and other kinds of De- had to rethink processes and add ernment did access their data, as tween 2001 and 2009, but overall rev- Detroit Metropolitan Airport and Wil- troit-area businesses that center on federally mandated security steps. that information was just shipping enue remained flat as the company low Run Airport, had to retool its the essential delivery of energy or For example, drivers for trucking or other routine data and not trade lost commercial and residential process for providing and check- goods also had to make changes to companies like Romulus-based Unit- secrets, he said. customers to the economy, he said. ing security access credentials. the ways they operate after the at- ed Road Service Inc., must now go But a few European customers, Guardian’s revenue has in- The changes include more exten- tacks. And newer organizations be- through a rigorous certification to including Daimler AG, demanded creased 15 percent to 20 percent sive and frequent checks plus a gan with whole different ways of do- speed up their release through Cus- their data be housed in Germany. over the past two years, however, host of changes related to the sup- ing business. toms crossings into Canada and To keep the business, Covisint in- as it’s been able to negotiate lower port of all airport functions. Novi-based ITC Holdings Corp., through a separate certification re- vested millions of dollars to set up a pricing on the systems with manu- The federal government began which owns and operates high-volt- quired for all transportation work- new data center in Frankfort. facturers, which has spurred more screening 100 percent of checked age transmission infrastructure in ers entering international shipping Miller points to another broader companies to pick them up. baggage and enhanced screening Michigan, Iowa, Minnesota, Illinois, ports, said President Kathleen Mc- change in terms of information tech- Also driving growth of the sys- of air cargo. The cargo screening Missouri and Kansas, has planned Cann. That makes hiring drivers nology after 9-11: the proliferation of tems is a federal requirement that requirement added a layer of work for and implemented high levels of more challenging. and complexity for airlines and lo- physical and cyber security in its as- “Clearing all the rigorous securi- gistics companies shipping cargo. sets and operations, said Beth How- ty hurdles and certifications are re- The government also created the ell, ITC vice president of operations, ally now up-front costs in qualifying Transportation Security Administra- in a statement to Crain’s. to do business with our manufactur- tion after 9-11 to take over passen- That vigilance includes en- ers,” she said. ger security screening from the hanced monitoring and protective United’s truck drivers cross the airlines. And, the increasing space measures that enable ITC to comply border daily and pick up freight and electrical needs for new gov- with expanded national critical in- from major ports on the eastern and ernment-owned security systems frastructure protection standards. western seaboards daily, transport- required airports like Metro to re- The standards apply to its key sub- ing about 2 million new vehicles per design passenger check and bag- stations, operations centers and year across the continental U.S., gage screening areas. communications networks. Alaska, Puerto Rico and Canada. The airport retrofitted its old “While ITC came into being Border delays are expensive be- terminals for a while and was able about two years after 9-11, this na- cause they directly impact produc- to incorporate increased space and tional tragedy brought attention to tivity, McCann said. other security needs in its plans the integrity and security of the na- When coupled with restrictions for McNamara Terminal in time tion’s critical infrastructure, in- on the number of hours drivers can for its February 2002 opening, cluding the power grid,” Howell be behind the wheel at a time, those Wintner said. said. delays can affect United’s ability “to It had another six to seven years After 9-11, DTE Energy Co., parent turn another daily load” and also hit to incorporate flexible elements in of Detroit Edison Co. and Michigan the pocketbooks of drivers who are its design for the North Terminal, Consolidated Gas Co., did its first- paid by the unit or mile. which opened in 2008. One exam- ever business impact analysis in “Not unexpectedly, increased se- ple is the false floor under the se- the interests of protecting assets curity has meant increased delays curity checkpoint at the North and ensuring continuous service to and increased cost for the company Terminal. The floor can be lifted to its customers. The company took and our drivers,” she said. allow easy manipulation of wiring inventory of all of its facilities and Sherri Welch: (313) 446-1694, so the authority doesn’t have to prioritized them by how critical [email protected]. Twitter: @sherri- run conduit and rip up walls and each was to its overall operation welch. Reporter Amy Lane con- floors to run new wiring as securi- and embarked on a five-year plan to tributed to this report. 20110905-NEWS--0027-NAT-CCI-CD_-- 9/2/2011 4:41 PM Page 1

September 5, 2011 CRAIN’S DETROIT BUSINESS Page 27 Bank: Clarkston State not ‘troubled’ ■ From Page 3

ment from board members and the standards at the time, to others. 5 area banks still builders and developers of good Patrick McQueen, the former standing and great credit. state banking commissioner who Smith calls them “the silent is now managing director of the under FDIC decrees bankruptcies,” good customers banking practice for the South- who paid their loans on time until field-based turnaround firm of BBK FDIC officials told Clarkston’s the day they walked in, handed in Ltd., credited Clarkston with “do- board of directors on Aug. 19 their keys and said they were ing all the right things in working that, in agreement with the state broke and out of business. through their problems” but said of Michigan’s Office of Financial In December 2007, the FDIC the key thing that differentiated it and Insurance Regulation, it had exam team went through Clark- from other banks in Southeast terminated a decree that went ston’s . The result was the Michigan that failed “is Clarkston into effect on June 16, 2008, re- cease-and-desist order the follow- is more of a tight-knit market. The quiring the bank to improve its ing June. investors in the bank and the com- procedures in the wake of loan The early trickle of loan defaults munity are so entwined. It made defaults and distressed loans. became a deluge, and the two or for a stronger commitment to keep Eleven other area community three quarters of expected losses the bank going. banks that had received similar stretched on for years. The num- “Other banks couldn’t clearly orders from federal and state ber of problem loans ended up to- identify a vision for the future. regulators to improve their op- taling about 175, with the bank en- When you’re writing a check to erations, called either consent during net charge-offs to date of buy more stock, you have to have decrees or cease-and-desist or- about $18.1 million. confidence there’s something to ders, have gone out of business, Meanwhile, Clarkston em- build on, and clearly the Clarkston from Main Street Bank of barked on a multipronged ap- board had that confidence,” he Northville in October 2008 to proach for survival: said. Community Central Bank of Mt. Ⅲ To eliminate some regulatory One of those board members Clemens in April. issues and to cut costs associated who wrote a check, for $900,000, Five other local banks contin- with Sarbanes-Oxley compliance, was Ed Adler, former chairman of ue to operate under such orders. the bank reduced the number of the Pontiac Silverdome Authority. His Only Oxford Bank, which got its investors and received approval family used to own the former Food notice in May 2008, has operated to go private in March 2008. (Its Town supermarket chain in Oak- under a decree longer than shares still can be bought and sold land County and he and his step- Clarkston did. The other banks over the counter but are thinly brother, Bob Roth, own Washington are Fidelity Bank of Dearborn; traded.) Michigan Commerce Bank of Ann Management LLC, a property man- Ⅲ Also early in 2008, the holding Arbor; Monroe Bank and Trust, agement firm in Clarkston. company sold its interest in Huron which, ironically, bought Main Adler, who is chairman of the Valley, and was able to get in- Clarkston Street Bank’s assets and as- bank’s holding company, vestors to agree to retire debt of $4 Financial Corp., said he and other sumed its Northville branch; million for $2.2 million. board members, including Ken and Citizens Bank of Flint. Ⅲ The bank began to aggressive- Rogers, chairman of the bank and Nationwide, 1,370 banks have ly shrink its asset base, cutting in- executive director of Troy-based entered into consent decrees terest on deposits and recommend- Automation Alley, put more money with the FDIC since the begin- ing customers go to higher paying into the bank because of its impor- ning of 2008, and 273 have had banks. That may sound counterin- tance to the community and local them removed. tuitive, but shrinking assets al- business owners. — Tom Henderson lows a troubled bank to improve a “The big banks say they want to key metric eyed by regulators, the write loans and they’ll meet with Tier 1 ratio, which is a ratio of as- you, but they don’t want to do any That worry intensified when at sets to equity. loans less than $5 million,” said the end of the meeting he heard Many of the local banks that Adler. “They aren’t interested in one of the loan officers whisper to failed did so because that ratio fell loaning to local small businesses.” another: “This won’t be the last of Adler, Rogers and others found- these meetings.” below 2 percent, the threshold for ed Clarkston State Bank in 1999, Smith said he stopped his exit fast federal action. though it traces its roots to 1911 from the room. “What did you Eventually, Clarkston shrunk and the creation of the first Clark- say?” deposits by about $80 million and ston State Bank on Main Street in The loan officer told him they sold off about $10 million in munic- downtown. had another big loan they might ipal bonds, reducing its assets al- The first bank was eventually need to meet about soon. most in half to about $112 million. bought by National Bank of Detroit, Smith said he went to Adler and Ⅲ Last, but not least, it closed in which closed it in 1997. The new told him he wanted a rigorous re- April on a round of investment of bank is headquartered in the same view of the loan portfolio. “I told more than $8 million, of which stone structure. Ed, ‘If you guys want me to be re- $3 million came from its 10 board Smith joined Clarkston in 2001 sponsible, I’ve got to know every members, all of whom participat- as CFO. In 2005, at what would be loan in the portfolio.’ I felt very ed. The rest came from one local the peak of the boom time for local strongly that the portfolio was not high net worth individual and one community banks, Clarkston Fi- up to par.” institutional investor, both of nancial decided to launch a second Smith hired an Ohio firm, Avalon whom declined to be named. bank, Huron Valley Bank of Milford. Financial Services in Niles, to go “We always kept in close contact Grant was promoted to presi- over every loan of $250,000 and with the FDIC about what we were dent and CEO of the holding com- over. Smith looked at all the small- doing, and they knew we had pany, with both bank presidents er loans. board members who were commit- reporting to him, and on Aug. 15, In September 2006, Avalon pre- ted to reinvesting, although I’m Milford opened its doors. sented its findings to the board. sure the FDIC had some doubts From that high point, things “They said that while things we’d make it,” Smith said. went south in a hurry. weren’t as bad as I feared, we did “No one with the bank ever quit In November, Grant was invited have some issues. They said we believing we’d survive,” Rogers to a meeting at Clarkston State may have several quarters of loss- said. “We said we’re going to see Bank to discuss what would be the es but that we’d be all right, with our way through this. We’re going first loan to go bad. It was just one one caveat — that the market does- to find our way to sunlight.” loan, to a local landscaper, but n’t weaken,” Smith said. “And we “We still have more problems to Grant said it scared the heck out of all know what happened to the address, and we’re going to be ag- him. market.” gressive in going after the remain- “It had a bad structure to it. The Smith said he kept a few people ing issues and repositioning our- collateral wasn’t as good as I in his loan department, broomed selves for 2012,” said Smith. “We would have liked. The company’s five or six and rebuilt the lending have great loan opportunities. cash flow wasn’t that good. It’s not team. We’ve got a lot of market opportu- uncommon for a new bank trying Compounding the early defaults nities teed up.” to build a balance sheet to approve of loans that shouldn’t have been Tom Henderson: (313) 446-0337, loans that don’t meet all the guide- written, many of the subsequent [email protected]. Twitter: lines, but I was worried.” defaults were on loans that fit all @tomhenderson2 20110905-NEWS--0028-NAT-CCI-CD_-- 9/2/2011 4:43 PM Page 1

Page 28 CRAIN’S DETROIT BUSINESS September 5, 2011 Lions: Ticket sales, sponsorships on rise with Lions’ successes ■ From Page 3 cuss specifics. He did say the team Bay. Detroit opens its home season year-over-year growth in the NFL The Lions must sell 54,500 tick- provement arc is skewing upward added Quicken Loans as a corporate at at 1 p.m. Sept. 18 after the Jacksonville Jaguars. ets to sell out Ford Field in each of as the league enters a decade of la- sponsor this year and expanded against the Kansas City Chiefs. The league per-game average at- its eight home games every season. bor peace. current deals with McDonald’s and tendance last season was 66,960, Premium/club seating at NFL sta- The NFL and its players union Meijer. down from 67,509 in 2009. Dallas diums is exempt from sellout re- settling a dispute over a new col- Season ticket sales — a key met- Win or lose, it’s revenue led the league at 87,047 per game, quirements. lective bargaining agreement — ric of a team’s popularity with fans Winning attracts more fans to and Oakland was last at 46,431. When individual game tickets an impasse that led to lawsuits, — are doing better than 2010, games, and more fans mean more An addition of 6,891 per game went on sale Aug. 24, the team’s bitterness and a 136-day lockout which in turn were up over the revenue. But under the NFL’s fi- over eight regular-season home Oct. 10 game against the Chicago over the spring and summer — has previous year, Lewand said. nancial structure, the financial games translates into $6.2 million in Bears — a Monday Night Football given every team a stronger finan- “We are trending significantly penalty for losing is much milder additional income for the Lions, a game televised nationally by ESPN cial base, Lewand said. higher,” he said. Neither the team than in other sports. number derived from a formula — sold out in less than an hour, in- “I don’t think there’s any ques- nor league discloses season ticket NFL teams generally operate on published by Chicago-based sports cluding the pricier club seats. tion, for the league as a whole and sales information. a strong financial base because of research firm Team Marketing Report. “We’re close on several other our club specifically, having cer- Industry insiders are optimistic revenue sharing that provides A single fan is worth $114.15 per games,” Lewand said. “We’ve got tainty is a tremendous linchpin in about the Lions’ future, as well. each team roughly $100 million game to the Lions, according to the to get to a point that the fact our creating the incentive to invest, “If the team gets off to a fast from several sources: television, Team Marketing Report’s Fan game wasn’t blacked out is no for our partners to invest in us,” start, and with the marketability Internet and licensing and club Cost Index published last year. longer a newsworthy event. That’s he said. “We have the ability to of many of its young stars, I would seat revenue, all split equally The National Football League FCI a part of making Lions football an grow our business and game in an not be surprised to see some new among the 32 teams. average is $138.16. event again in Detroit.” environment of labor certainty promotions/sponsorship arise as Teams also generate local rev- The calculation is derived by a Detroit had 50 straight sellouts and economic certainty.” the season progresses,” said Eric enue they keep — merchandise, simple formula: A fan at Ford at Ford Field until Oct. 26, 2008, Under the new deal, owners will Wright, vice president of research concession and parking sales from Field buys a ticket at $62.40 (aver- when it hosted the Washington Red- keep 53 percent of the league’s $9.3 and development for Ann Arbor- the stadiums, and preseason game age price), a beer for $7.50, a pop skins. billion in annual revenue, up from based Joyce Julius & Associates Inc., TV and radio deals. for $5.50, a hot dog for $5.75, park- The team’s front office has also a roughly 50-50 split with the play- which specializes in measuring The Lions need that local money ing for $10, a program $5 and a hat made moves to entice fans to ers under the old deal. the impact of sponsorships across in part because they have a $350 for $18. games: In 2010, the team lowered all forms of media. million debt load on the $500 mil- The Lions’ FCI ranks as the 27th prices on 19,000 of Ford Field’s “Playing winning football over a lion construction of Ford Field, lowest among the NFL’s 32 teams. 65,000 seats — and this season Super Bowl? season or two would mean in- which opened in 2002, according to At the top are the Dallas Cowboys at froze all ticket prices at last sea- Sports Illustrated NFL writer creased sponsorship rates when Forbes. $224.70 and at the bottom at the son’s levels. Last year, individual- Peter King, during a July appear- those multiyear deals go into nego- And $100 million in revenue Jacksonville Jaguars at $97.29. game tickets ranged from $30 to ance on MSNBC’s “Morning Joe,” tiations.” sharing won’t cover the team pay- Forbes.com estimated that De- $140, according to a league-wide said the Lions are a possible Super Winning football has been some- roll, which is expected to be near troit had $210 million in revenue price survey by USA Today. Bowl contender this year — a pre- thing of a mythological aspiration the league’s $120.3 million salary for the 2009-10 season, the lowest in Ford Field has 132 suites avail- diction heavily salted with the for Detroit. The team is 39-121 cap this season. the league, and a $2.9 million loss able for single-game and full-sea- word “might.” since its last winning season (9-7) The Lions have seen an uptick in operating income. son rental, and all suite leases that With economic certainty at in 2000. in fans buying tickets, fueled by The financial news outlet’s esti- were up this season have been re- hand, and optimism running high, The nadir was the NFL’s first 0- optimism. mates for last season are expected newed, Lewand said. it’s now on the players and coach- 16 season in 2008, and the team has Detroit ranked 29th out of 32 to be published this week, and it’s Suites lease for $75,000 to es to deliver on such expectations. crept back with two wins in 2009 teams in attendance last season. believed that the Lions were in the $150,000 for the entire season, and “We have to go out and prove and six last year, while being com- The team drew 450,286 for its eight black for 2010-11 operating income. the team offers a variety of deals ourselves on the field. We have a petitive in almost every game. home games, for an average of That’s because the team sold out for single and multi-game rentals. lot of hard work left to do on the “Winning — that’s the ultimate 56,285 per game, which is 87.3 per- all but one of its home games in 2010, field, in the front office and on the instrument to strengthen your cent of Ford Field’s capacity. The an improvement over the previous business front,” Lewand said. brand,” Lewand said. boost of 6,891 fans per game was season when half the games at Ford A 10-year truce Bill Shea: (313) 446-1626, This season’s attempt at winning nearly a 14 percent increase over Field failed to sell out and the team Fortune also smiled on Detroit [email protected]. Twitter: begins at 1 p.m. Sunday in Tampa 2009, which was the second largest was blacked out on local television. in another way: The Lions’ im- @bill_shea19 Golden: Ending of noncompete clause opens new market doors From Page 3 of decades building a recognized said recent growth also derives local ad series. positive customer reviews on Yelp said. “There are still customers persona — good, bad, or indiffer- from a mix of new media market- “Everyone remembers ‘sexy and elevated its email and direct who choose to buy on the name, ent — and the research suggests ing strategies, increased customer specs’ in this market — so much mail contact with customers, with but we’ve actually got a lot more that’s still an asset I have,” he said. recognition at local stores and a re- that many people probably don’t very little mass market advertis- interest in brands that are less “If it wasn’t for that fact, I’d say cent management push to convert even realize yet that he’s out of that ing. All marketing and social me- well known but are higher quality ‘absolutely not’ to going back — store visitors into new sales. SEE business,” said retail consultant dia work is handled in-house. even if it’s at a higher price.” because it would be such a job to gathered its local managers at a Kenneth Dalto of Farmington Hills- “With a lot of one-off or two-off Golden continues to manage oth- (launch a new company). But I conference in January in Miami based Kenneth J. Dalto & Associates. stores in major markets, it wasn’t er investments — he is one of the lo- would have such a running start after sending sales specialists into “The market is there, too. You feasible to do print and TV ads. So cal business community backers of from that past, the question is do I many of the stores to observe and have an 80 million baby boomer we’ve discovered things were just the Coney Dog restaurant launched want to invest the time?” report on customer service. market, who are about to turn 65. as feasible,” he said. “In that earlier this summer on Sunset Earlier this summer, SEE “A bell went off for us in the They still represent the largest sense, it’s like the total opposite Boulevard by actor-director Mike opened a fifth Florida location in management, and I told my staff: buying power, three-quarters of model of D.O.C., which was fewer Binder and several other Detroit- South Miami, lifting a moratorium Forget about coming up with new them will need new glasses in the markets and greater (local media) alumni celebrities, and he is also co- Golden had placed on new stores ideas; right now we just put a new short-term, and they’re vain. If he saturation.” ordinating with a partner in Flori- for more than two years while the focus on capture,” he said. “We’re can sell the notion their glasses Michelle Calder, optometrist da on some film projects that are company adapted to the economy. in a lot of walkable communities, don’t have to make you look old, it and owner-president of Northville- still in early development with little The company received a permit and throughout a 10- or 11-hour could work. He’d have to come based Urban Optiques, also said the details available so far. last week to open the SoHo store, day, it’s easy to miss two or three back like gangbusters in advertis- economy and a mix of new media A final decision on Golden’s its third in Manhattan, by October. customers that walk in with some ing, but he could.” marketing strategies have helped plans on a new eyewear company Golden plans a second location in interest in buying because you Even when Golden was growing improve sales since she acquired San Francisco and a new location were checking on an order or had D.O.C. during the 1990s, he also the former Urban Optiks from Rob will probably happen around the in another mid-American city out- someone else waiting. That could formed SEE after developing his Diegel in late 2009. time the noncompete expires, he side Michigan by early next year. be a $250-$500 sale, three times a own frame brand names and form- Monthly sales of designer brands said. But he will not consider Revenue was off about 8 percent day — and over a year it adds up.” ing exclusive retail agreements he have more than doubled since then, broadening SEE or changing its fo- to just over $16 million in 2009 but Golden in 1986 became president had forged with frame designers said Calder, who launched “The Vi- cus to include mass-market recovered enough last year to and CEO of D.O.C., the company and artists. sionista Blog” to promote the com- brands, or cross-promoting with roughly match sales before the na- founded in 1946 by his father. By Glasses at SEE start as low as pany online and like Golden focuses another eye care company. tional recession began in late 2008, the mid-2000s, he had grown it into $169 but are commonly at the mid- largely on marketing European “It took a lot of years to build an he said. He was expecting an aver- the 10th-largest retail optical chain market $250-300 range including couture frames for the fashion-con- awareness in the public as the age 40 percent same-store growth in the country with more than 100 lenses — more than some commer- scious customer. spokesman for my company. I don’t in 2011 across the company this locations in six states and $100 mil- cial optometrists but below the $450- “We were still in the midst of lo- really want to dilute that by lending year, but he now is hedging that lion in revenue. Golden’s distinc- 700 range of designer boutiques. cal economic problems when I it to another business,” he said. projection due to uncertainty in tive dancing and “sexy specs” slo- The company also recently cre- started. But I have found there is Chad Halcom: (313) 446-6796, the national economy. gan used in local commercial spots ated profile pages on Facebook and still a strong market for really [email protected]. Twitter: Besides the economy, Golden is one of Detroit’s most memorable Twitter, started cultivating some good quality designer glasses,” she @chadhalcom 20110905-NEWS--0029-NAT-CCI-CD_-- 9/2/2011 4:46 PM Page 1

September 5, 2011 CRAIN’S DETROIT BUSINESS Page 29 Capitol Park: A redevelopment wave is planned www.crainsdetroit.com ■ From Page 1 EDITOR-IN-CHIEF Keith E. Crain PUBLISHER Mary Kramer, (313) 446-0399 or have to propose using all three [email protected] EXECUTIVE EDITOR Cindy Goodaker, (313) 446- buildings, but will get “bonus District home to 0460 or [email protected] points” by doing so. DEPUTY MANAGING EDITOR Jennette Smith, Owners of buildings on or near (313) 446-1622 or [email protected] the park are expected to bid on the SENIOR EDITOR Bob Allen, (313) 446-0344 or 1st state Capitol [email protected] projects, including the developer WEST MICHIGAN EDITOR Matt Gryczan, (616) 916- of the Westin Book Cadillac, Cleve- 8158 or [email protected] The Capitol Park district of land-based John Ferchill. He de- COPY DESK CHIEF Gary Piatek, (313) 446-0357 or Detroit, bounded by Shelby, [email protected] clined to comment on the park or Griswold and State streets, gets ASSISTANT NEWS EDITOR Jeff Johnston, (313) his involvement. 446-1608 or [email protected] its name from an obvious place: The owner of the 154,000-square- DATA EDITOR Brianna Reilly, (313) 446-0418, It was home to Michigan’s first [email protected] foot building on the park at 1214 Capitol building when the city of WEB DEVELOPER Steve Williams, (313) 446- Griswold Ave. is Bingham Farms- 6059, [email protected] Detroit was the state capital. based Silverman Cos., whose Chair- WEB EDITOR Gary Anglebrandt, (313) 446-1621, Lansing took over in 1847 and [email protected] man and CEO is Gilbert “Buzz” Sil- the building itself eventually EDITORIAL SUPPORT Robertta Reiff (313) 446- verman. Silverman, whose burned down, after which the 0419, YahNica Crawford, (313) 446-0329 companies have developed and NEWSROOM (313) 446-0329, FAX (313) 446- site was made into a park. The managed 25,000 multifamily resi- 1687 TIP LINE (313) 446-6766 remains of Michigan’s first gov- dences and 10,000 single-family REPORTERS ernor, Stevens T. Mason, were homes, did not respond to phone Daniel Duggan, senior reporter: Covers retail, real buried in the park and are now estate and hospitality. (313) 446-0414 or and emails requests for comment. [email protected] in a mausoleum beneath a Jay Greene, senior reporter: Covers health care, insurance and the environment. (313) 446-0325 or statute in his honor. [email protected]. Recent renovation By the 1950s, the area was a Chad Halcom: Covers law, non-automotive transit hub for the city, given its manufacturing, defense contracting and Oakland Capitol Park gets its name be- and Macomb counties. (313) 446-6796 or proximity to entertainment and [email protected]. cause the state Capitol was here retail centers. Tom Henderson: Covers banking, finance, until Lansing became the capital technology and biotechnology. (313) 446-0337 or WHO OWNS WHAT It later became home for af- [email protected]. in 1847 (See story, this page). The Nancy Kaffer: Covers small business, the city of A consortium of Invest Detroit, Downtown Detroit Partnership, Detroit fordable housing developments, building burned down in the 1890s, Detroit, Wayne County government. (313) 446- Economic Growth Corp., Downtown Development Authority of Detroit, but the buildings eventually be- 0412 or [email protected]. and the site became a park. Bill Shea, enterprise editor: Covers media, Michigan Land Bank Fast Track Authority, Wayne County Land Bank, came mostly vacant. advertising and marketing, the business of sports, Those bus lines were reconfig- Michigan Economic Development Corp. and the Michigan State Housing Over the past two years, three and transportation. (313) 446-1626 or ured and the Rosa Parks Transit Development Authority has taken ownership of three buildings in Capitol [email protected]. buildings have been purchased Nathan Skid: Multimedia reporter. Also covers the Center was built several blocks Park and are shopping them to developers. They expect other property by government entities, along food industry and entertainment. (313) 446-1654, away. With that move, the actual owners in the park to redevelop buildings. Among owners: [email protected]. with a renovation of the actual Sherri Welch: Covers nonprofits and services. park was renovated. The consortium: park and new landscaping. (313) 446-1694 or [email protected] In 2009, three vacant historic 1. The Farwell Building (1249 Griswold): 96,000 square feet; purchased Dustin Walsh: Covers auto suppliers, steel, higher — Daniel Duggan education and Livingston and Washtenaw buildings bordering the park were by the state land bank in 2009. counties. (313) 446-6042 or [email protected] purchased by public bodies. 2. Former United Way Building (1212 Griswold): 101,000 square feet; LANSING BUREAU Amy Lane: Covers business issues at the Capitol, Detroit’s Downtown Development purchased by the Downtown Development Authority in 2009. nis Kefallinos owns three of the telecommunications and utilities. (517) 371-5355, Authority bought the former United buildings fronting Capitol Park FAX (517) 371-2492, [email protected]. or 115 W. 3. Capitol Park Building (1145 Griswold): 68,000 square feet; purchased Allegan, Suite 220, Lansing 48933. and is excited by the level of in- Way Building and the Capitol Park by the Downtown Development Authority in 2009. ADVERTISING Building for $1.75 million and vestment taking place in the park Dennis Kefallinos, Boydell Development Co.: ADVERTISING DIRECTOR Marla Wise, (313) 446- $1.9 million respectively. The state and the nearby buildings, said 4. 1265 Griswold: 36,000 square feet 6032 or [email protected] of Michigan’s land bank bought the Chris Mihailovich, who leads the SALES INQUIRIES: (313) 446-6052; FAX (313) 5. 37 W. Grand River Ave.: 30,000 square feet real estate operations for Kefalli- 393-0997 Farwell Building for $3.3 million. ADVERTISING SALES Christine Galasso, Matthew In addition to the DDA and the 8. 119 State St.: 34,000 square feet nos’ Boydell Development Co. J. Langan, Lori Tournay Liggett, Tamara Rokowski, He said Kefallinos plans to ei- Cheryl Rothe, Dale Smolinski land bank, money and planning Others: CLASSIFIED SALES (313)-446-0351 for the Capitol Park project comes 6. 1214 Griswold: 154,000 square feet. Owned by Bingham Farms-based ther redevelop the buildings or sell MARKETING MANAGER from a coalition of groups that in- Silverman Cos. them if the price is right. EVENTS DIRECTOR Nicole LaPointe MARKETING ARTIST Sylvia Kolaski cludes the land bank, the DEGC, 7. Westin Book-Cadillac (1132 Washington Blvd.): Owned by Cleveland- “They’ve spent a lot of money Invest Detroit, the Wayne County over there, and I’m sure they’ll get SALES SUPPORT Suzanne Janik, YahNica Crawford based Ferchill Group. AUDIENCE DEVELOPMENT MANAGER Land Bank, the Michigan Economic 9. : 205,000 square feet. Owned by West Palm Beach, those buildings developed,” he Candice Yopp Development Corp. and the Michigan Fla.-based Luke Investments. The 37-story building is vacant except for the said. “Dennis would like to be part MARKETING COORDINATOR Jenny Griffith State Housing Development Authority. of the development; but if the mon- PRODUCTION MANAGER Wendy Kobylarz street-level Sky Bar. PRODUCTION SUPERVISOR Larry Williams The crucial link built by a rede- ey was right, I’m sure he’d sell.” Source: Detroit Economic Growth Corp., Crain’s research CUSTOMER SERVICE veloped Capitol Park would tie the There’s an expectation that pri- MAIN NUMBER: Call (877) 824-9374 or write lower Woodward area to Grand Cir- al and local incentives. “The timing is right, and the key vate development would come after [email protected] cus Park through redeveloping a Also driving the push for rede- for the healthy environment is the three public buildings are sold, SUBSCRIPTIONS $59 one year, $98 two years. Out of state, $79 one year, $138 for two years. key site west of Woodward Avenue, velopment, Blaskiewicz said, is the jobs,” he said. “Bringing these new combined with completion of the Outside U.S.A., add $48 per year to out-of-state Live Downtown program. jobs to the city is putting fuel in rate for surface mail. Call (313) 446-0450 or said Khalilah Burt Gaston, a devel- light rail on Woodward Avenue. (877) 824-9374. opment specialist for the land bank. Announced in July, the program the tank to get residential projects Di Rita points to the nearby SINGLE COPIES: (877) 824-9374. “We want to create this as a offers incentives for 15,000 people in a position to move forward.” Broderick Tower redevelopment REPRINTS: (800) 290-5460, ext. 125; (717) 505-9701, ext. 136; or rosie.hassell mixed-income subdistrict of down- working for five Detroit-based Marantette also said, however, on Grand Circus Park as a project @theygsgroup.com. town that helps anchor transit-ori- companies to live downtown. that the city of Detroit is not yet in blazing a trail. TO FIND A DATE A STORY WAS PUBLISHED: (313) 446-0367 or e-mail [email protected]. ented development, connect Lower Many downtown buildings are full a position for residential develop- The $53 million project has 23 in- Woodward to Grand Circus Park, with waiting lists and the Midtown ment to happen without some level vestors and uses a wide range of lo- CRAIN’S DETROIT BUSINESS IS PUBLISHED BY neighborhood is 94 percent occu- of public incentive. CRAIN COMMUNICATIONS INC. and really stabilize that area,” she cal, state and federal incentives. CHAIRMAN Keith E. Crain said. pied, according to a recent study. “You’ll find that in most urban ar- But it also has a $27 million loan PRESIDENT Rance Crain “With Live Downtown, we’re eas of the country right now,” he from Bank of America and a $5 mil- SECRETARY Merrilee Crain said. “Aside from places like New TREASURER Mary Kay Crain sending a message to developers lion loan from Chase Bank. Executive Vice President/Operations More public money needed that there is a built-in demand for York and San Francisco, you need Capitol Park projects won’t William A. Morrow Group Vice President/Technology, It’s going to take more public the next five years,” he said. “Even public support until the rental rates wind up with such a large public Manufacturing, Circulation if it takes someone two years to are $1.75 or $2 per square foot.” incentive, Di Rita said, but will Robert C. Adams money to fund the redevelopment Vice President/Production & Manufacturing of the three buildings. build something, they still have In Detroit, he said, rates range have some incentive. And, as more Dave Kamis Di Rita, whose firm is about to three years on the incentives.” from $1.05 to $1.25 per square foot. development takes place, fewer in- Chief Information Officer Paul Dalpiaz start construction on the 58-unit The marketing document for the centives will be needed. Director of Audience Development Operations Auburn apartment building in buildings, requesting proposals “We’re looking to a near future Michelle Roth Other buildings could benefit G.D. Crain Jr. Founder (1885-1973) Midtown and is working on the re- from developers, also focuses on where there are only one or two Mrs. G.D. Crain Jr. Chairman (1911-1996) One hope is that the three rede- development of the David Whitney the proposed light-rail system buildings on the west side (of EDITORIAL & BUSINESS OFFICES: planned for Woodward Avenue, veloped buildings will increase the Woodward) that need this kind of 1155 Gratiot Ave., Detroit MI 48207-2732; (313) Building, said that the market rate 446-6000 for rent in Detroit is not yet at a which would travel just a few value of the other buildings on the support,” Di Rita said. Cable address: TWX 248-221-5122 AUTNEW DET level that supports development blocks from the district. park, said Brian Holdwick DEGC For now, however, Blaskiewicz CRAIN’S DETROIT BUSINESS ISSN # 0882-1992 is published weekly, except for a special issue the without public incentives. The combination of incentives, executive vice president for busi- and the other officials involved in third week of January, a special issue the fourth While Gov. Rick Snyder has new jobs and statewide focus on re- ness development and finance. the project say there’s enough mo- week of August, and no issue the third week of December by Crain Communications Inc. at 1155 called for a halt to many of the in- vitalizing Detroit will all help re- “You can’t find a developer to mentum and access to incentives Gratiot Ave., Detroit MI 48207-2732. Periodicals centives used for real estate develop- develop the buildings in Capitol work on a project next to the Far- to make the project happen. postage paid at Detroit, MI and additional mailing offices. POSTMASTER: Send address changes to ment, Di Rita said there are several Park, said Larry Marantette, prin- well Building when it looks like it “It’s going to be an amazing op- CRAIN’S DETROIT BUSINESS, Circulation key programs still available. cipal with Detroit-based real estate does,” he said. “To have that build- portunity,” he said. Department, P.O. Box 07925, Detroit, MI 48207- Daniel Duggan: (313) 446-0414, 9732. GST # 136760444. Printed in U.S.A. The area can get incentives consulting firm Taktix Solutions ing redeveloped will eventually Entire contents copyright 2011 by Crain through a state enhanced historic LLC, which is not involved in the drive other investment.” [email protected]. Twitter: Communications Inc. All rights reserved. @d_duggan Reproduction or use of editorial content in any tax credit program, as well as feder- Capitol Park project. Longtime Detroit investor Den- manner without permission is strictly prohibited. 20110905-NEWS--0030-NAT-CCI-CD_-- 9/2/2011 5:51 PM Page 1

Page 30 CRAIN’S DETROIT BUSINESS September 5, 2011 RUMBLINGS WEEK ON THE WEB FROM WWW.CRAINSDETROIT.COM, WEEK OF AUG. 27-SEPT. 2

Though bodies have nev- tion’s Michigan district of- stal Dearborn; Wharton, er been mentioned in the Ann Arbor fice. She most recently was Ohio-based AK Steel Corp.; NEI quietly past, there is ammonia, gas, the federal government se- and Follansbee, W.Va.- lots of chemicals and cold nior manager who led the based Wheeling-Nisshin Inc. tar pits. At a $20 million tab rail station gets 8(a) and HUBZone business over specific chemistries in to fix just a third of the 40 development programs in the patent on ArcelorMit- acres out there, the stuff out the Michigan SBA office. tal’s rolled aluminum-coat- gets TechTown there is probably scarier $2.8 million in ed, boron-bearing carbon than a dead body. federal funds COMPANY NEWS steel. Roxbury reviving Buhl Bar Ⅲ Novi-based Cooper- OTHER NEWS out of loan jam Standard Holdings Inc. is he Federal Railroad Ad- The Buhl Bar, on the seeking potential deals to Ⅲ The Federal Transit Ad- ministration has re- ground floor of the Buhl sell or merge the company, ministration said the $528 he New Economy Ini- salary for general manager Building on the corner of T leased $2.8 million to the supplier confirmed. million proposed project to tiative has quietly Leslie Smith, who joined help build a high-speed rail Congress and Griswold New York-based JP Morgan build a light-rail line along T come to the rescue of TechTown from the Michi- station in Ann Arbor. The streets, is making a come- Chase Co. and Lazard Ltd. are Woodward Avenue in De- Detroit’s TechTown. The gan Economic Development funding, announced by U.S. back. reportedly advising on po- troit satisfies the require- combination incubator and Corp. last July. James Van Dyke, vice pres- Rep. John Dingell, will allow small-business training cen- the city of Ann Arbor to be- tential deals. Cooper-Stan- ments of the National Envi- ident of development for dard exited Chapter 11 ronmental Protection Act. ter affiliated with Wayne Roxbury gin the preliminary engi- Quicken to sign the Blues? Detroit-based bankruptcy in May 2010 in The city still must apply for State University recently had Group, said the 1,000 square- neering, design and envi- the hands of several hedge an estimated $318 million coming due an $11.9 million Detroit-based Quicken foot bar was loosely in- ronmental documentation funds, including Silver Point under the FTA’s New mortgage, taken out to pay Loans is in the final stages of spired by the original Buhl required to construct a new Capital and Oak Hills Starts funding. If funds are for the high cost of convert- negotiating a health care bar but with a modern intercity and high-speed Advisors, after cutting $650 ing an old auto factory into services contract with Blue twist. (For more on the Rox- rail station, referred to as approved, the Detroit Depart- million in debt. a suitable home for high- Cross Blue Shield of Michigan bury Group, see the Capitol the Fuller Road Station. ment of Transportation would Ⅲ Amway, the network- tech companies. that would replace Cigna, Park story on Page 1.) begin construction in the based direct-sell giant, has Problem was, the perpetu- which does business in “Its pre-Deco in that it’s a spring and the line could be N THE MOVE inked a deal to become the ally cash-strapped nonprofit Michigan as Connecticut little more classic, a little O running by 2015. Detroit Red Wings’ first-ever had only enough money in General Life Insurance Co., more ornate,” Van Dyke Ⅲ Detroit Science Center Ⅲ The Detroit Transporta- presenting team sponsor. its budget to make payments sources tell Crain’s Detroit said. “What we were going President and CEO Kevin tion Corp. approved a 25- Financial terms were not on a $6 million mortgage Business. for is a modern recreation Prihod has cent fare increase to 75 disclosed, but the contract moving forward. And PNC Officials for Blue Cross of the famed downtown af- resigned cents per ride on the People is believed to be a two-year, Bank, which held the note, and Quicken said they ter-work haunt.” for undis- Mover, the Detroit Free certainly wasn’t going to seven-figure deal. could not comment. Construction began closed rea- Press reported. It was the write off half its loan just to Ⅲ Southfield-based However, sources told about a month ago on the sons. The first increase since the 1987 be a good citizen. Guardian Alarm Co. recently Crain’s that if Quicken’s 1,000-square-foot space. The center’s opening. At zero hour, on June 30, acquired Complete Protec- third-party administration bar is expected to be open board of di- Ⅲ Gov. Rick Snyder en- the day the old note was due tion, the alarm division of and health services con- by Oct. 1. rectors dorsed former U.S. Rep. for payment in full, NEI ap- named Vice Cincinnati Bell Inc., for $11 tract is completed before The Buhl Bar will seat Pete Hoekstra in the five- proved a grant of $5.9 mil- Chairman million. The deal, which open enrollment this fall, only 25 and will be open for Prihod way Republican race for lion. TechTown then put John Miller closed in July, gives Blue Cross could hire more business at 5 p.m. Monday the U.S. Senate seat held by that amount down on the as interim president and Guardian a bricks-and- employees in Detroit. through Friday. Democrat Debbie Stabenow, old note and refinanced the CEO while it conducts a mortar base in Cincinnati. Matt Badrak, founder of AP reported. remaining $6 million. search for a permanent top Ⅲ Canton Township- Ⅲ Uniroyal cleanup: Tar pits Grosse Pointe Farms-based Travel Michigan Vice Why is word just now get- executive. based Andus-Leuliette LLC, President George Zimmer- ting out? Some in the corri- Badrak Designs LLC, was the Ⅲ State Rep. Tim Melton, the -centric invest- mann has been named 2011 dors at TechTown say the but no melted people lead designer on the project. D-Auburn Hills, is resign- ment advisory firm led by state tourism director of NEI board is leery of being When Detroit Mayor Dave ing his po- longtime auto executive the year by the National considered too partial to De- Bing and NFL great Jerome sition Sep. Tim Leuliette, announced Council of State Tourism Di- troit by economic develop- Bettis announced Friday the BITS & PIECES 9 to become that Hong Kong-based China rectors. Under Zimmer- ment folks in Oakland Coun- cleanup getting started on Ⅲ Robert Knowling, chair- national Auto Parts and Accessories mann’s tenure at the Michi- ty and Ann Arbor and didn’t the old Uniroyal tire-manufac- man of Eagles Landing Part- legislative Capital Holding Ltd. has ac- gan Economic Development want to trumpet the news. turing plant on the Detroit ners, a strategic manage- director for quired a 50 percent owner- Corp., the state launched The $100 million initia- River, Bettis, part of the de- ment consulting firm in the nation- ship stake previously held the award-winning Pure tive, launched four years velopment company, gave a New York, has been award- al educa- by The Tempo Group Inc., a Michigan tourism cam- ago by 10 local and national joking sense of what might ed the Eleanor Josaitis tion reform Beijing auto supplier. foundations, provided near- need to be cleaned up. Global Citizenship Award organiza- paign. Melton Terms of the deal were not ly $5 million for Tech- “I remember as a kid, by the University of Michi- tion Stu- Also, the MEDC has won disclosed. its 10th Mercury Award Town’s FastTrac training we’d look over at that gan’s Stephen M. Ross School dentsFirst. He’ll be in the from the National Council of program, funded the $5 mil- place,” said Detroit native of Business. The award is Sacramento, Calif., head- State Tourism Directors for lion First Step seed fund that Bettis. “We’d always say: named for the founder of Fo- quarters of the group, led OURTS C Pure Michigan. is housed there and agreed ‘Man, somebody melted in cus: HOPE who died in Au- by former Washington, Ⅲ A judge has cleared Ⅲ United Auto Workers to pay the first two years’ that place.’” gust. D.C., public schools Chan- the way for Birmingham, President cellor Michelle Rhee. Ala.-based Books-A-Million Bob King Ⅲ Excellent Schools Detroit Inc. to take over the leases said he has has named Daniel Varner, of 14 Group Inc. asked for program officer at the W.K. stores that were slated for higher Kellogg Foundation and co- closure, AP reported. wages for founder of the former Think Ⅲ U.S. District Judge new work- BEST FROM THE BLOGS Detroit Inc., as its new exec- Stephen Murphy ruled last ers at Gener- utive director. He succeeds week that Southfield-based al Motors READ THESE POSTS AND MORE AT WWW.CRAINSDETROIT.COM/BLOGS Greg Harris, who joined the Sullivan, Ward, Asher & Pat- King Co., Ford coalition as executive di- ton PC can collect contin- Motor Co. Subterranean space rides high Study focuses on homeless, ERs rector in January and re- gency fees totaling about and Chrysler Group LLC, signed in May. $36 million in a lawsuit set- which he said won’t add to There's a unique Henry Ford Hospital Ⅲ Pamela Lavers, former tlement with the former the companies’ fixed costs, piece“ of real estate in ER“ staff psychologist Fraser assistant city man- Watson Wyatt Worldwide Inc., Bloomberg News reported. Ann Arbor picking up Jennifer Peltzer-Jones ager, joins Macomb County now Towers Watson & Co., af- Ⅲ Dan Gilbert officially momentum as a location knows one reason why Executive Mark Hackel’s for small companies. ... some patients come to ter a merger with Towers, closed on the purchase of (It) has gone from a food the emergency leadership team as a new Perrin, Forster & Crosby Inc. the . court to a corporate department 10 to 40 assistant county executive. in 2010. Ⅲ The law repealing the headquarters to a multi- times each year. They Lavers was most recently Ⅲ Severstal Dearborn Inc. price-tag requirement for tenant space. Oh, and don't have a home. an executive liaison officer said that a U.S. District Court retail items took effect it's underground. in Hackel’s office. judge in Delaware ruled Thursday. Gov. Rick Snyder ” Ⅲ Constance Payne-Logan that the steelmaker did not had urged the Legislature Reporter Dan Duggan’s blog on commercial real” estate Reporter Jay Greene’s blog about health care, has been appointed deputy infringe on a patent held by to get rid of the tags, saying can be found at www.crainsdetroit.com/duggan insurance and the environment can be found at district director of the U.S. competitor ArcelorMittal S.A. they were unnecessary and www.crainsdetroit.com/greene Small Business Administra- ArcelorMittal sued Sever- discouraged new business. DBpageAD.qxp 8/25/2011 4:16 PM Page 1

There’s good news and there’s good news. We’re not only upggrar ding your network today, but we’e ree also bub sy buuilldingng a nexe t-geeneration, highg -speed network. This included s:s ˾ Ú ÑÜÑ ËÎÓØÑ ËØØÎ ËÎÎÎÓØÑÑ ØÏÏá ÍÏÖÖ ÝÓÝ ÞÏÝ ÒÏÜÏ ÓØØ ÞÒÏ DeD trtroit area annd all ara ound theh country ˾˾ ÎÎÎÓØÑ ×ÙÜÏ ʨÌʨÌÏÜ ÙÚÚÞÓÍ ÍËÍ ÌÖÏ ÞÙ ÍÏÖÖ ÝÓÞÏÝ ÐÙÜ ÑÜÏËÞÏÜ ÍËÚËÍÓÞã ˾˾ ØØÎ áÏáÏ˪˪ÜÏ ÚÖÚÖËØØØÓØÑ ÞÙÞ ÍÙÍ ×Ì× ÓØÏ áÓá ÞÒÒ̋Ù ÌÓÖÏ ÞÙÞ ÎÏÏÖÓàÏÜ Ë ÌÏÞÞÏܘ ÝÞÜÙØÑÏÜ ØÏØ ÞáÙÜÜÕ˜ ËÎÎÓÎ ØÑ ÞÒÒÙßÙ ÝËËØÎÎÝ ÙÐÐ ÍÏÖÖÖ ÝÓÝ ÞÏÞ Ý ËÍÜÙÝÝÝ ÞÒÏ ØËÞÓÞ ÙØØ ÞÙÞ ÎÏÎ ÖÓÖ àÏÏÜ ÞÒÒÏ ×ÙÝÞ ËÎàËØÍÏÎÎ ×ÙÌÓÌ ÖÏÖ ÌÜÙËËÎÌËØÎ ØÏØ ÞáÙÜÜÕ ÏâÏ ÚÏÏÜÓÏØØÍÏ ÜÙ× Ë ÝÓ×ÚÖÏ ÚÒÙÙØØÏ ÍËÖÖ ÞÙÞ ÞÒÏ ×ÙÝÞÞ ËÎÎàËØÍØ ÏÎÎ ÎËËÞËÞ ÎÙáØá ÖÙÙËÎΘ  ʶiss ÍÙ××ÓʵÏÎ ÞÙÞ ÎÏÖÓÖ àÏÏÜÓØÑ ÞÒÒÏ ÌÏÝÞÞ ØÏÏÞááÙÜÜÕ ÚÙÝÝÓÌÖÏÖ ÞÙ ÞÒÏ ÏÞÜÙÓÞ ËÜÏËÏ ˛ Ù ÝÏÏ ÙßÜ ÚÜÙÑÜÏÝÝ ÓØ ãÙßÜ ØÏÓÑÒÌÙÜÒÙÙΘ ÑÙ ÞÙ ÐÙÍßݲËʵ˛ÍÙ×˹ÎÏÞÜÙÓÞ ÙÜ ÐÙÖÖÙá ßÝ ËÞ ÞáÓʵÏܲÍÙ×˹̰ÏÞÜÙÓÞ

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Increasingly, mid-sized companies are expanding globally. At Deloitte Growth Enterprise Services, we’re helping them. With global connections. Experience in nearly every country in the world. And mid-market insight delivered through Perspectives — a program that gives you access to events, webcasts, and signature reports. It’s just what the mid-market needs to take its success global.

To learn more about Deloitte Growth Enterprise Services and its customized mid-market offerings, contact Mark Davidoff at +1 313 396 3000 or e-mail us at [email protected]

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