Handbook PO-603 September 2013 Transmittal Letter

Rural CarrierTransmittal Duties and Letter Responsibilities Handbook PO-603 September 2013 Transmittal Letter A. Explanation. This is a revision of Handbook PO-603, Rural Carrier Duties and Responsibilities. Revisions are made to part 535, Mail Count Forms. B. Online Availability. This handbook is available on the Postal Service™ intranet as follows: go to http://blue.usps.gov/cpim, click HBKs, then PO-603. C. Questions and Comments. Suggestions and comments about this handbook should be sent to: RURAL DELIVERY UNITED STATES POSTAL SERVICE 475 L’ENFANT PLZ SW RM 7336 WASHINGTON DC 20260-2802 D. Cancellations. All previous issues of Handbook PO-603 are obsolete. E. Effective Date. This publication is effective as of September 2013. Edward Phelan Vice President Delivery & Post Office Operations Contents Transmittal Letter . i 1 General Information . 1 11 Rural Carrier Function. 1 111 High Quality Service . 1 12 Basic Carrier Responsibilities . 1 13 Basic Carrier Duties . 2 131 General . 2 132 Delivery and Collection . 3 14 Equipment and Supplies. 4 141 Carrier Responsibilities . 4 142 Postal Service Responsibilities . 4 15 Schedules . 5 151 Management Responsibilities . 5 152 Carrier Requirements . 6 153 Management Requirements . 7 16 Rules of Conduct . 7 161 Funds . 7 162 Fixed Credits . 7 163 Outside Employment. 8 164 Service Changes . 8 165 Directories and Mailing Lists . 9 166 Drivers or Helpers . 9 167 Extra Fees . 9 168 Political Activity . 9 169 Sanctity of Mail . 10 17 Traffic Safety and Accident Reporting . 10 171 Traffic Safety . 10 172 Vehicle Operator’s Permit . 12 173 Accident Reporting . 13 18 Compensation for Injury or Death. 14 2 Office Work of Rural Carriers . 31 21 Reporting for Duty . 31 211 Recording Arrival. 31 212 Obtaining and Preparing Mail for Casing . 31 213 Carrier Cases. 32 September 2013 iii Rural Carrier Duties and Responsibilities 22 Casing Mail . 34 221 Study Plans for Learning the Case . 34 222 Coordinating Eye and Hand Movements at the Case. 35 223 Casing Methods . 36 224 Expedited Preferential Mail (EPM) System . 38 225 Preparing for Delivery . 38 226 Delivery Point Sequence (DPS) Mail . 40 23 Roster of Customers and Route Book . 40 231 Roster of Customers on Route . 40 232 Route Book . 41 24 Undeliverable-as-Addressed Mail Information . 41 241 Recording Address Change Information. 41 242 Procedures for Processing Undeliverable-as-Addressed Mail . 44 25 Accountable Items . 47 251 Definition . 47 252 Accountability Procedures . 47 253 Use of PS Form 3849 or PS Form 3849-C for Accountable Mail . 49 26 Preparing To Leave Office . 50 261 Strapping Mail . 50 262 Loading Vehicle. 50 263 Signing Out (PS Form 4240) . 50 27 Safe Office Practices . 50 28 Delivery Confirmation Data Collection Procedures . 51 281 No Signature Required . 51 282 Reserved for Future Use . 52 3 Carrier Performance on Route . 73 31 Route Travel . 73 311 Established Line of Travel . 73 312 Changes in Line of Travel . 73 313 Dismount.

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