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The Difference Between Good HEART INSTITUTES ANNUAL REPORT CANCER 2018-2019 INSTITUTES INSTITUTE OF NEUROSCIENCES INSTITUTE OF Indraprastha Medical Corporation Limited ORTHOPAEDICS [CIN: L24232DL1988PLC030958] Regd. Office: Sarita Vihar, Delhi-Mathura Road, New Delhi – 110 076 E-mail: [email protected] T h e Website: www.delhi.apollohospitals.com Phone: +91 11 26925858, 26925801 Fax: +91 11 26823629 D i f f e r e n c e INSTITUTE OF TRANSPLANTS B e T w e e n G o o D & EMERGENCY & CRITICAL CARE designed by STAMPA—the brand communications company (chennai) (www.stampa.co.in) Great. ROUTE MAP Indraprastha Medical Corporation Limited 31st Annual General Meeting Date : 20th September, 2019 Day : Friday CONTENTS Time : 11.00 A.M. Venue : Sirifort Auditorium Siri Fort Cultural Complex August Kranti Marg New Delhi - 110 049 2 Message Financial Statements Independent Auditors’ Report 58 Statutory Section Balance Sheet 64 Mahatma Gandhi Road 4 Corporate Information Mahatma Gandhi Road Statement of Profit and Loss 65 5 Notice to the Members Statement of Changes in Equity 66 Mahatma Gandhi Road 12 Directors’ Report Statement of Cash Flows 67 32 Management Discussion & Analysis Hudco August Kranti Marg Place Notes to Financial Statements 68 45 Report on Corporate Governance Green Sri Aurobindo Marg Park Market Balbir Josip Broz Tito Marg Saxena Marg August Kranti Marg Siri Fort Road Siri Fort Auditorium NCUI Auditorium & Convention M-Block Hauz Centre Khas Market GK-I Market Sri Aurobindo Marg Tito Marg August Kranti Marg Josip Broz Josip Outer Ring Road Outer Ring Road Panchsheel Park Is there a difference between a good hospital and a great one? THERE IS A DIFFERENCE. A difference between hands that do surgery And A SYSTEM THAT HEALS. A difference between a nurse on duty And ONE WHO NURSES WITH TENDER LOVING CARE. A difference between a hospital that runs tests And ONE WHICH INVESTS IN TECHNOLOGY FOR ACCURATE DIAGNOSIS. A difference between 16 stitches And NONE. A difference between an institution that has a certification And ONE WHICH SETS CLINICAL BENCHMARKS FOR THE INDUSTRY. A difference between living And ENJOYING GOOD HEALTH AND WELLNESS. Because when it comes to your health, that difference means a lot. reat hospitals have a distinguishing and established purpose; one, G which their people live to the fullest. Great hospitals know why they exist and are clear about the value they create in the world - a value which goes beyond the cost of care. They are bound to established values and beliefs which shape in their people, a unique culture of care—patient centered, proactive and sustainable. Great hospitals nurture patient relationships through the entire continuum of care. They focus on holistic patient well-being, and suggest ways to prevent illness rather than merely treating disease. They understand patient pain points, and leverage doctor skills, expertise and technology, to provide them optimal solutions. Great hospitals benchmark their practices and performance with the world’s best because when it comes to their patients’ health, they will stop at nothing short of best. Indraprastha Medical Corporation Limited MESSAGE priceless body needs strong guidance to protect its health and well-being. I feel extremely privileged that in February this year, the Honourable Governor of Tamil Nadu, Shri Banwarilal Purohit, launched a Postal Stamp to mark our pioneering efforts in the area of Preventive Healthcare in India. The Master Health Check which we pioneered is a great tool to help people in the pursuit of wellness. It can pick up abnormal health parameters and help in early diagnosis of potential health problems. I am happy to tell you that we have completed over 20 million checks till date. Over the years, the Postal Department of India has honoured us with four stamps to mark our achievements-something that no other hospital in the world can claim. Non Communicable Diseases or NCDs which include diabetes, cardiac, strokes, infections, and cancer, are soon going to become a major challenge to the physical health and economic security of many lower and middle income people. I would like to add two recently recognized conditions to this list—Obesity and Sleeplessness. The World Economic Forum has predicted that 80% of deaths by the end of this decade will be from NCDs, creating a Dear Shareholders, global cost burden of 30 trillion dollars. India’s share in At the outset, allow me to mark the 35-year milestone of this will be a staggering 4.8 trillion dollars; more than 50% Apollo Hospitals – a journey that began for me as a mission of the GDP. I call this a Tsumani. In our experience, we to bring top quality equitable healthcare of international have realized that early detection is important and NCDs standards to Indians. Our commitment to that mission led can be prevented or reversed. But we need to take good by consistent and uncompromising standards in clinical care of our precious bodies. At Apollo, we have made it practices, quality measures, and patient centric care, has our Mission to carry the message of prevention and early not only heralded the birth of an industry in the country, detection countrywide and overseas also. but has also enabled us to set benchmarks in healthcare In this regard we have launched ProHealth, a three-year delivery as a whole. I am proud that Indian private healthcare health and wellness programme for our 80,000 plus is able to serve two-thirds of the Indian population today as members of the Apollo family and their dependents, a well as people from more than 120 countries seeking better total of 200,000 people. The programme facilitates early healthcare options. detection and healthy living through health guides, online Apollo Hospitals Group is the only global institution with tools and call doctors. On completion of the program, I plan to send each one a cake to celebrate their health presence in every facet of the healthcare eco-system, and happiness. I urge captains of industries to extend this encompassing curative health, pharmacies, retail beneficial programme to all their employees so that the health, diagnostics, telehealth, home health, as well as community as a whole can celebrate health and happiness. preventive health and wellness, medical education and I firmly believe when India takes the lead, the world will skill development, not to mention health insurance and follow. over 3,400 pharmacies. We have touched over 120 million people through our eco-system led by our hallmark clinical We have since inception, underpinned our clinical excellence tendered with care, compassion and cost excellence with superior technology in every discipline, benefit – an achievement which no other private institution comparable to any hospital in the world. Our most recent can claim. Dr. HJ Morowitz, Professor at the Yale University, addition of the multi-room Proton Centre in Chennai will analyzed various parts of the body and its functions and serve patients not just in India, but also from other countries pegged the value of its creation at six trillion dollars. Such a that do not have this facility. The credibility of the Apollo Annual Report 2018–19 2 3 brand and the cost of treatment which is less than one- On the 24th of February, Shri Ram Nath Kovind, the third of international prices, attract many medical value Honorable President of India, inaugurated our Multi travelers to our hospitals and our highly skilled team of Specialty Hospital in Lucknow — ApolloMedics. This marks medical, surgical, and radiation oncologists and physicists. our 70th Hospital with a capacity of 330 beds. Our facilities are equipped with the latest technology to enable them in their diagnoses and treatments. This spirit I am delighted to tell you that this year, we have received 44 pervades our 70 hospitals and 170 Clinics. awards and accolades in India and abroad, in recognition of our commitment towards patient centricity, clinical Our Cardiac Institutes have consistently produced excellence and innovation. We were also awarded the No outcomes on par with the best hospitals in the world. The 1 rank among Indian hospitals, for the 16th year in a row by Institutes have completed over 170,000 coronary bypass The Week magazine, a true testimony to our consistency in surgeries and are the single largest establishment for delivering superior quality healthcare to or patients. minimally invasive cardiac surgeries. We have completed over 50,000 CABGs just in Chennai. The future of healthcare is dawning on us. A future in which the global health care systems will focus on keeping We continue to focus on growing our Centers of Excellence, people well-not just curing them when they are ill; where with a view to strengthening our leadership position in technology-enabled care will be available when and where key specialties in all our geographies. Neurosciences, people need it; where drugs and devices are personalized Orthopaedics, Emergency and Critical Care are identified and based on an individual’s needs; and where people as COEs, in addition to Cardiac, Oncology and Transplants. understand the cost, value, and impact of their options Our COE focus spans the entire spectrum of care, starting for care. The use of Artificial Intelligence in diagnostics, for with the best talent, latest technology, cutting-edge example, genomic sequencing, is fast gaining ground. The protocols, differentiated product and service portfolio, and opportunity for us to shape this future is promising and benchmarked clinical outcomes. rich. We have partnered with prominent global enterprises to create viable avenues to make healthcare delivery more th We opened our 3400 pharmacy store this fiscal. The efficient and sophisticated, and to cater to the evolving pharmacy business now contributes 39% to our topline. needs of our patients.
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