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Ministry Strategic Plan 2020-2023

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Ministry Strategic Plan 2020-2023 MINISTRY STRATEGIC PLAN 2020-2023 Ministry of Information, Communications, Transport, and Tourism Development (MICTTD). Betio, Tarawa, Republic of Kiribati. Website: micttd.gov.ki Acronyms AKL Air Kiribati Limited APHoMSA Asia Pacific Heads of Maritime Safety Agencies ATHKL Amalgamated Telecom Holdings Kiribati Limited BNL BwebwerikiNet Limited BPA Broadcasting Publication Authority BSL Betio Shipyard Limited CAANZ Civil Aviation Authority of New Zealand CAAK Civil Aviation Authority of Kiribati CASP-AP Civil Aviation Security Programme for Asia Pacific CCK Communications Commission of Kiribati CES Central Electronic System for Marine Division CTO Communications Telecommunications Organisation DCA Director of Civil Aviation DCC Development Coordination Committee EMS Express Mail Services GMDSS Global Maritime Distress Safety System GoK Government of Kiribati GP Government Printery HR Human Resource IALA International Association of Marine Aids to Navigation and Lighthouse Authorities IHO International Hydrographic Organisation IATA International Air Transport Association ICAO International Civil Aviation Organisation ICT Information and Communication Technology IMO International Maritime Organization INMARSAT International Maritime Mobile Satellite IPS International Postal System KDP Kiribati Development Plan KNSL Kiribati National Shipping Line KNTO Kiribati National Tourism Office KPA Kiribati Ports Authority KPI Key Performance Indicator KPB Kiribati Philatelic Bureau KUC Kiritimati Urban Council KV20 Kiribati 20-year Vision 2016 to 2036 MARPOL Marine Pollution MDCC MICTTD Development Coordinating Committee MICTTD Ministry of Information, Communication, Transport and Tourism Development MELAD Ministry of Environment, Land and Agricultural Development MFED Ministry of Finance and Economic Development MOU Memorandum of Understanding MOP Ministry Operational Plan MSDI Marine Spatial Data Infrastructure MSP Ministry Strategic Plan NCASP National Civil Aviation Security Programme I PASO Pacific Aviation Safety Office PIPA Phoenix Islands Protected Area PIO PIPA Implementing Office PSO Public Service Office RESA Runway End Safety Area SOE State Owned Enterprises SOI Statement of Intent SOEMAU State Owned Enterprises Monitoring and Advisory Unit SMT Senior Management Team SPTO South Pacific Tourism Organisation STCW Standards of Training, Certification and Watchkeeping (1978 as amended) TICTDP Telecommunications and ICT Development Programme UPS Universal Postal Services UPU Universal Postal Union USAP Universal Security Audit Programme USOAP Universal Safety Oversight Audit Programme VHF Very High Frequency VFR Visiting Friends and Relatives WADP World Association for the Development of Philately II PREFACE The Ministry and SOE Strategic Plan 2020-2023 is an outcome of the strategic thinking and collective work of the SMT, Heads of Department (HODs), technical staff, SOE Boards, and Chief Executive Officers (CEO) within the Ministry and its SOEs. This strategic plan is the first that involves all SOEs operating under the Ministry of Information, Communication, Transport and Tourism Development (MICTTD). The key areas addressed and content in this includes the following: • Transportation, ports and regulatory requirements • Information and Communication Technologies and its regulatory requirements • Tourism development • Government printer • Postal services • Customer services • Registry and accounting systems The plan was designed in alignment with Te Motinnano (Government Manifesto) and the KV20 and is a guiding framework with an inclusive approach that focuses on the commercial, technical, administrative and operational issues, extending it as far as possible to look into other factors that have impact on the efficiency of the service. Of critical importance, this time are: • Expansion and improvement of sea and air ports • Improving sea and air transportation infrastructures and regulatory requirements • Improving sustainable tourism developments • Developing efficient postal and printer services • Establishment of autonomous Authorities so they focus specifically on their functions and objectives to implement MICTTD’s strategies more efficiently. Commitment from all staff of the Ministry and SOEs participating in the implementation of the plan is fundamental. We invite our development partners to work with us in good partnership to achieve our mission for better service delivery, so our vision for our country and the people in the years ahead will be realized. Hon. Willie Tokataake, Honourable Minister, Ministry of Information, Communication, Transport and Tourism Development III TABLE OF CONTENTS 1 EXECUTIVE SUMMARY ....................................................................................................... 1 2 MICTTD’S ORGANIZATIONAL STRUCTURE ............................................................... 2 3 VISION ....................................................................................................................................... 4 4 MISSION .................................................................................................................................... 4 5 GUIDING PRINCIPLE ........................................................................................................... 4 6 INTRODUCTION .................................................................................................................... 4 7 STRATEGIC CONTEXT ........................................................................................................ 5 8 SITUATIONAL ANALYSIS .................................................................................................... 7 8.1 Sustainable Tourism .................................................................................................................................... 8 8.2 Air, Sea and Land transportation and infrastructure ................................................................................. 10 8.3 ICT and Communication services ............................................................................................................. 12 8.4 Strengthening Support Services ................................................................................................................. 14 8.4.1 The New Authorities and Commercial entities .......................................................................................... 15 9 GOAL, OBJECTIVES AND STRATEGIES ....................................................................... 16 9.1 Strategic Objective 1 ................................................................................................................................. 17 9.2 Strategic Objective 2 .................................................................................................................................. 18 9.3 Strategic Objective 3 .................................................................................................................................. 19 9.4 Strategic Objective 4 .................................................................................................................................. 20 10 KEY PERFORMANCE INDICATORS .............................................................................. 20 10.1 Strategic Objective 1 .................................................................................................................................. 20 10.2 Strategic Objective 2 .................................................................................................................................. 22 IV 10.3 Strategic Objective 3 .................................................................................................................................. 27 10.4 Strategic Objective 4 .................................................................................................................................. 28 11 MINISTRY OPERATIONAL PLAN AND SOE’S SECTOR PLANS ........................... 30 12 RESULT MANAGEMENT ................................................................................................... 30 12.1 Domestic coordination. ............................................................................................................................. 30 12.2 Coordination with development partners .................................................................................................. 31 13 MONITORING ....................................................................................................................... 32 14 RISK MANAGEMENT .......................................................................................................... 33 15 IMPLEMENTATION PLAN FOR STRATEGIC ACTIONS ........................................ 34 END ................................................................................................................................................... 54 V 1 Executive Summary The Ministry felt that many of the issues and indicators for 2016-2019 were not reflected in the KV20. The SOE’s business plans were also not included in the Ministry’s Strategic Plan 2016-2019 but remain vital for the Ministry’s strategic operations to achieve the desired goals set by Government. This new edition of the MSP has new content and has incorporated those missing links from the Ministry’s SOEs towards the overarching plan, as well it aims to promote the use of support services that the Ministry is endowed with, provided its diverse nature. The Strategic Plan sets the
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