It's Our Time
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It’s mackenziehealth.ca mackenziehealthfoundation.ca Our Time 2017/2018 Community Report Creating a world-class health experience Mackenzie Health and Mackenzie Health Foundation by the Numbers — 2017/2018 Cumulative from Transformative gifts the start of the ($1 million or more) Exceptional Care Belongs Here campaign 2,911 as of March 31, 2018 593Total beds Hospital and $81.9 million raised as of March 31, 2018 Foundation staff 25 Acute beds (including medical, ICU, surgical, mental health, pediatric, obstetrics) 2,570 9,648 $16,612,265 21,380 331 Births Donors Raised in 2017/2018 fiscal year Admissions Complex care and 94 rehabilitation beds $1,953,946 9,027 50+ 21,826 $280,000 Granted in support of Managed Third party Grants received Raised thanks ICAT* Services at Mackenzie Surgical community to 960 tribute Long-term Vaughan Hospital cases events gifts care beds *Information, Communication and 168 Automation Technology $214,000 $2.9 million 123,952 $1,990,109 91,720 Raised by signature Granted to enhance care at Volunteer hours Contributed by and community Emergency visits Mackenzie Richmond Hill Hospital (from Mackenzie Health 964 monthly donors events (including the Urgent Care Centre) Volunteer Association) 230,072 Table of Contents Ambulatory visits It’s Our Time 2 Building Canada’s First Smart Hospital 14 Improving Access to Quality Care 4 Innovation and Technology at (Including dialysis visits) A Lasting Legacy 7 Mackenzie Health 16 A Story of Determination and Strength 8 2017/2018 Signature and Community Events 18 The Power of Resilience 11 Thank You to Our Volunteers 21 A Thoughtful Act with Big Impact 12 To Our Generous Donors, Thank You! 22 Physicians 197,121 494 Diagnostic exams MACKENZIE HEALTH • IT’S OUR TIME // 1 of the way to achieving our bold Financial Highlights for 2017/2018 ($000s) $250-million campaign goal – the largest fundraising campaign led by a Sources of Revenue • Mackenzie Health community hospital in Canada. Province of Ontario funding $271,750 Throughout this report, you’ll read P a t i e n t s e r v i c e s $24,391 powerful stories from patients, donors Amortization of and staff whose lives are touched by capital contributions $7,085 the work of Mackenzie Health. Their words, deeply personal and meaningful, Other miscellaneous revenues convey the power of our work in a way $11,499 we never could. We thank them for Total Revenue $314,725 their courage and willingness to share their stories with us all. Expenses by Type • Mackenzie Health We are fortunate to have state-of-the- art equipment, smart technologies and world-class training to support us in Salaries and benefits $211,324 bringing the best care possible to our Supplies and other expenses $87,837 community. Above all, it is the people Interest expense $993 – selfless volunteers, giving donors and dedicated staff – who set us apart and Amortization of capital assets $20,293 for whom we are thankful. Total Expenses $320,447 We had an outstanding year. It truly is Net Deficit ($5,722) Pictured (from left): Altaf Stationwala, Anthony Ianni, Enzo Morini, Ingrid Perry our time. The work we do at Mackenzie Health is our passion, and we believe it’s possible to keep getting even better It’s Our Time in all areas of our organization. As Sources of Revenue • Mackenzie Health Foundation always, we continue to be inspired by Welcome to our 2017/2018 Community Report. We are pleased and our team and our community, and we welcome your questions, feedback and Campaigns and Major Gifts $12,740 proud to share the outstanding accomplishments of our team, as well input on our programs and initiatives. Special and Community Events $2,896 Thank you for taking the time to read as the heartfelt stories of our donors, staff and especially the patients Annual Giving $977 this report, and here’s to another who have been supported by the work of our entire organization. amazing year during which we will Investment Income $1,425 continue to relentlessly improve care This is the first time Mackenzie Health and Mackenzie addressing our capacity challenges, implementing a to create healthier communities. Total Revenue $18,038 Health Foundation have come together to issue a joint new electronic medical record and bringing innovation community report. This makes perfect sense: as is the closer to home. Anthony Ianni, CPA, CA case with so much of our work, the spirit of collaboration Chair, Board of Directors and partnership strengthens us and the impact we make We understand our community is overdue for another Mackenzie Health Grants Distribution by Program • Mackenzie Health Foundation together. Our people work closely to make our hospital hospital, and we’re pleased to report exceptional (soon to be two hospitals!) an exceptional example of progress in the planning and building of Canada’s first Enzo Morini, CPA, CA excellence in community building. smart hospital. As part of this process, we are also Chair, Board of Directors 0.54% Mackenzie Innovation Institute $21 working to define our two-hospital model of care that Mackenzie Health Foundation 49.54% Mackenzie Vaughan Hospital $1,954 We’ve adopted the theme “It’s our time” for several will continue to put Mackenzie Health on the map for reasons: excellent quality care and patient safety. Altaf Stationwala, HBA, MHSc, ICD.D 22.25% Patient Care Equipment & Renovations, Mackenzie Richmond Hill Hospital $877 President and CEO It brings focus and urgency to our vision to create a We continue to be grateful every day for the generosity Mackenzie Health 0.14% Education & Bursaries, Library $6 world-class health experience for every patient and of our community and inspiring donor support of 9.32% Mental Health $368 family, every time, because our community deserves the Exceptional Care Belongs Here campaign. Through Ingrid Perry 14.61% Medical Imaging - CT Scan $576 nothing less. We continue to take confident steps transformative major gifts and dozens of annual President and CEO to meet our mandate. As you read on, you’ll learn events involving thousands of caring individuals, Mackenzie Health Foundation 3.60% Medical Imaging - MRI $142 more about the dedicated individuals and teams we achieved $81.9 million by the end of the who are delivering solutions in critical areas such as 2017/2018 fiscal year. We are now almost one third 100% Total Grants $3,944 MAC KENZ IE HEALTH • IT’S OUR TIME // 32 // MACKENZIE HEALTH FOUNDATION • IT’S OUR TIME MACKENZIE HEALTH • IT’S OUR TIME // 32 Access to Mental Health Care Emergency Mental Health Patients at Mackenzie Richmond Hill Hospital will receive mental health support in an upgraded and renovated space in our Nick and Rosanne Cortellucci Emergency Department. Renovations will include safety and building upgrades such as new secure doors and camera monitoring systems to create a more calming and safer care experience for patients and care providers. This is thanks to the generosity of community leaders at Mackenzie Health Foundation’s A Time of Change Gala who answered the call and invested the $120,000 needed to fund the project. The 30th annual fundraising event hosted more than 1,100 business, clinical and community leaders from the GTA who together also contributed $1.1 million towards our Exceptional Care Belongs Here campaign. “We are here for the community. We want people to know that when they come here they will be safe, they will be heard and they will receive excellent care.” — Dr. Steven Youssoufian, Chief of Psychiatry, Mackenzie Health Royal Bank of Canada Mental Health Pledge In York Region, young patients and their families may wait several months to see a mental health specialist. As part of its Youth Mental Health Project, the RBC Foundation has supported increased access to these essential services in southwest York Region. Through their gift to Mackenzie Health, the Foundation provided funding to establish the RBC Child & Adolescent Mental Health Urgent Care Improving Access to Quality Care Clinic at Mackenzie Richmond Hill Hospital. During its first five months of operation alone, the clinic assisted The growing health needs of our community mean that establish the Reactivation Care Centre (RCC) at Richmond Hill site, helping to alleviate overcrowding 166 children and youth by providing comprehensive our hospital continues to experience high volumes in Humber River Hospital’s former Finch site – a in our Emergency Department, as well as maintain our assessment and intervention. the Emergency Department. Many times, we experience restorative environment where patients receive commitment to delivering excellent care to patients. a significant number of patients admitted who are specialized activation therapies in a setting designed This is a much-needed interim solution until the “Helping to provide health care access to those waiting to be transferred to an inpatient bed. to focus on the needs of the patient and support opening of Mackenzie Vaughan Hospital in 2020. in need is vitally important, especially in the transition to home or long-term care. The RCC – a area of mental health…” This shortage of beds is due, in part, to patients waiting first of its kind in Ontario – is a newly renovated By spring 2018, 82 patients were transferred to the — Rina Pillitteri, to be safely discharged from the hospital to a more facility that is a quiet, peaceful place for therapy and RCC, where they have been receiving continuing care appropriate setting – home, community care or a rehabilitation, where patients enjoy private or semi- and rehabilitation in a setting that best supports their Regional Vice President, retirement facility – where they can receive specialized, private rooms and 24/7 visiting hours. Mackenzie care journey. Transferring these complex care patients Vaughan, Royal Bank focused care and attention aimed to increase mobility Health occupies four dedicated clinical units, operated has allowed us to open a new 32-bed inpatient unit at of Canada and Vice-Chair, and independence.