STUDENT HANDBOOK 2021 IPSWICH, DARLING DOWNS, SOUTH BURNETT AND SOUTH WEST

1300 308 233 tafeqld.edu.au TABLE OF CONTENTS WELCOME If you're new to TAFE Queensland you probably have a few questions about how to get started. This student handbook provides the essential information you need FROM THE to know during your first few weeks at TAFE Queensland.

CEO GETTING STARTED STUDENT SUPPORT 4 ORIENTATION 17 MENTAL HEALTH 4 CREDIT TRANSFER AND RPL AND WELLBEING 5 ACADEMIC CALENDAR 18 CAREER AND EMPLOYMENT It is my pleasure to outcomes. More than 86 per cent of our 6 STUDENT TIMETABLES SERVICES welcome you to TAFE students go on to work or further study, 6 STUDENT ID CARD 18 LEARNING SUPPORT and 100 per cent of our diploma and 8 DIGITAL ACCESS 19 ABORIGINAL AND TORRES Queensland, the largest higher-level courses provide a pathway to STRAIT ISLANDER SUPPORT and most trusted vocational university. STUDENT SERVICES 19 ACCESSABILITY SUPPORT education and training (VET) 20 SCHOLARSHIPS Whether you are completing an entry-level 9 CUSTOMER SERVICE CENTRES 21 BASIC KEY SKILLS BUILDER provider in the state. certificate or a degree, no matter your AND STUDENT HUBS We are in the privileged position of being career or life stage, you will learn all the LIBRARY SERVICES able to help our students change their hands-on skills you need with us to hit the ground running. You will also learn how to 22 SERVICES lives and achieve their career aspirations, STUDENT RULES AND 22 VIRTUAL LIBRARY SESSIONS which continued even during a global be agile in an ever-changing workplace. pandemic. The challenges of 2020 It is what makes our training so valued by RESPONSIBILITIES made us all think differently about our employers. 10 RULES AND POLICIES operations and find new, more agile ways If you are ever in need, we are here to 10 WHAT YOU CAN EXPECT CONNECT 11 WHAT YOU NEED TO KNOW of working and delivering training. help. We provide the specialised support, 23 USING CONNECT 11 PLAGIARISM 23 ACCESS AND LOGGING IN Above all, the COVID-19 pandemic has individual attention, industry contacts 12 PRIVACY AND FEEDBACK 24 CONNECT APP proven the power of VET and that there is and state-of-the-art facilities you need to 13 SURVEYS no doubt VET has played a critical role in succeed. No matter where you come from building Australia's workforce over many or where you want to go, everyone here decades and will continue to do so for is committed to helping you achieve your DISCOVER YOUR decades to come. goals. SAFETY AND CAMPUS Welcome again. We cannot wait to see SECURITY As a member of the TAFE Queensland 25 CHARLEVILLE CAMPUS family, you now have access to how you make great happen. 14 SMOKE FREE CAMPUSES 27 CHERBOURG CAMPUS opportunities and pathways that you 14 SAFETY ON CAMPUS 29 CHINCHILLA CAMPUS 14 COVID SAFE may never have thought possible. Today 31 DALBY CAMPUS 15 EMERGENCY SITUATIONS INALA CAMPUS is your first step on your pathway to 33 15 SEXUAL ASSAULT AND 35 IPSWICH CAMPUS greatness and we are excited to be with HARASSMENT 37 KINGAROY CAMPUS Mary Campbell you, every step of the way. ROMA CAMPUS Chief Executive Officer 39 41 SPRINGFIELD CAMPUS You have made a great choice for your TAFE Queensland 43 CAMPUS future, one that will have tangible, real-life 45 WARWICK CAMPUS

2021 STUDENT HANDBOOK | 3 GETTING STARTED GETTING STARTED

ORIENTATION 2021 ACADEMIC CALENDAR JANUARY FEBRUARY MARCH We want to make sure you have TAFE QUEENSLAND WEBSITE MON TUE WED THUR FRI SAT SUN MON TUE WED THUR FRI SAT SUN MON TUE WED THUR FRI SAT SUN everything you need to make a great 1 2 3 1 2 3 4 5 6 7 1 2 3 4 5 6 7 start. Our orientation sessions will give The TAFE Queensland website 4 5 6 7 8 9 10 8 9 10 11 12 13 14 8 9 10 11 12 13 14 you all the essential information you need tafeqld.edu.au is also a great resource 11 12 13 14 15 16 17 15 16 17 18 19 20 21 15 16 17 18 19 20 21 to have a successful study experience. for new students. Here you can find your 18 19 20 21 22 23 24 22 23 24 25 26 27 28 22 23 24 25 26 27 28 campus map, access the student rules 25 26 27 28 29 30 31 29 29 30 31 As well as a general orientation session, and policies, and view upcoming events. you may also have a course specific and/or international student orientation The Current Students section is also a APRIL MAY JUNE to attend. great place to get familiar with. It covers key student information such as the MON TUE WED THUR FRI SAT SUN MON TUE WED THUR FRI SAT SUN MON TUE WED THUR FRI SAT SUN For more information or to view 1 2 3 4 1 2 1 2 3 4 5 6 academic calendar, timetable information, upcoming events and sessions visit 5 6 7 8 9 10 11 3 4 5 6 7 8 9 7 8 9 10 11 12 13 and technical support options. tafeqld.edu.au/orientation. 12 13 14 15 16 17 18 10 11 12 13 14 15 16 14 15 16 17 18 19 20 Visit tafeqld.edu.au/current-students 19 20 21 22 23 24 25 17 18 19 20 21 22 23 21 22 23 24 25 26 27 for more information. 26 27 28 29 30 24 25 26 27 28 29 30 28 29 30 31

ONLINE ORIENTATION UNIT HOW TO ACCESS YOUR JULY AUGUST SEPTEMBER ONLINE ORIENTATION MONMonday TUETuesday WEDWednesday THURThursday FRIFriday SATSaturday SUNSunday MONMonday TUETuesday WEDWednesday THURThursday FRIFriday SATSaturday SUNSunday MONMonday TUETuesday WEDWednesday THURThursday FRIFriday SATSaturday SUNSunday All new students should be enrolled in 1 2 3 4 1 1 2 3 4 5 TAFE Queensland's online orientation unit INFORMATION 5 6 7 8 9 10 11 2 3 4 5 6 7 8 6 7 8 9 10 11 12 in Connect. In the unit you'll learn how to Visit connect.tafeqld.edu.au 12 13 14 15 16 17 18 9 10 11 12 13 14 15 13 14 15 16 17 18 19 use Connect, have digital access to all 19 20 21 22 23 24 25 16 17 18 19 20 21 22 20 21 22 23 24 25 26 your orientation materials and resources, Click on the ‘Select a Unit’ icon at the top 26 27 28 29 30 31 23 24 25 26 27 28 29 27 28 29 30 and join discussions with other students. of the page to choose: 30 31 ‘TAFE Queensland South West Student Orientation’ OCTOBER NOVEMBER DECEMBER

MondayMON TUETuesday WEDWednesday ThursdayTHUR FRIFriday SATSaturday SUNSunday MONMonday TUETuesday WEDWednesday THURThursday FRIFriday SATSaturday SUNSunday MONMonday TUETuesday WEDWednesday THURThursday FRIFriday SATSaturday SUN 1 2 3 1 2 3 4 5 6 7 1 2 3 4 5 CREDIT TRANSFER AND 4 5 6 7 8 9 10 8 9 10 11 12 13 14 6 7 8 9 10 11 12 11 12 13 14 15 16 17 15 16 17 18 19 20 21 13 14 15 16 17 18 19 RECOGNITION OF PRIOR 18 19 20 21 22 23 24 22 23 24 25 26 27 28 20 21 22 23 24 25 26 LEARNING 25 26 27 28 29 30 31 29 30 27 28 29 30 31 If you've previously completed studies Alternatively, if you have previous work TERM 1 START OF TERM 25 JANUARY TERM 3 START OF TERM 12 JULY at TAFE, university, or another education or volunteer experience in your industry END OF TERM 2 APRIL END OF TERM 17 SEPTEMBER provider it's worth checking to see if you may be eligible for Recognition TERM 2 START OF TERM 19 APRIL TERM 4 START OF TERM 5 OCTOBER you're eligible for a credit transfer. A credit of Prior Learning (RPL). Contact your END OF TERM 25 JUNE END OF TERM 12 DECEMBER transfer can reduce the amount of units local Customer Service Centre for more you need to complete to receive your information or to see if you’re eligible for TAFE QUEENSLAND ONLINE INTAKE DATE PUBLIC HOLIDAYS qualification, saving you time and money. credit transfer or RPL. For more information, including local show holidays and campus closures, visit tafeqld.edu.au/academic-calendar.

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STUDENT TIMETABLES

Your class timetable will let you know TIMETABLE CHANGES when and where your classes will be held. You’ll receive your full class Please note that while we try and keep timetable during your course orientation any timetable changes to a minimum, session. Students in select campuses they may need to change due to may also be able to access their unforeseen circumstances. We’ll do timetable online at tafeqld.edu.au/ our best to keep you informed of any timetables. changes, however we recommend you regularly check your timetable for any updates. STUDENT ID CARD Your TAFE Queensland Student ID is You’ll need to bring your current photo ID your passport to student life. You’ll and proof of enrolment to get your ID card. need it to borrow books from the library, gain access to certain facilities, and REPLACEMENT CARDS to sit exams. It’s also your VIP pass to discounted travel, movie tickets, meals, Your first ID card is free. Take care of it as and more. For security it’s important to replacement cards will incur a fee. keep your ID card with you at all times If your ID card is lost or damaged, head when on a TAFE Queensland campus. to your Customer Service Centre or WHERE TO GET AN ID CARD Library to buy a replacement card. During your orientation session you'll find out when and where you can get your student ID. This information varies from campus to campus. UPDATING YOUR CONTACT DETAILS It’s important that you keep TAFE updates, results and certificates, student Queensland up to date with any changes surveys, and graduation invitations. to your contact details, including those If you change address, update your email of your emergency contact. If your address, or get a new phone number, details are incorrect you may miss out on remember to update your details in the important information such as timetable Student Portal.

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DIGITAL ACCESS

As a TAFE Queensland student, you’ll be able to access our computer network TECHNICAL SUPPORT and a range of digital services including WiFi, Connect, Studiosity, and more. For further information and assistance To access these services you first need accessing TAFE Queensland's digital to create a password by following these services, please visit steps: tafeqld.edu.au/technical-support 1. To create a password: Access Password Manager: passwordreset.tafeqld.edu.au TAFE QUEENSLAND 2. Enter your User ID/Student Number STUDENT PORTAL 3. Follow the prompts. The portal is your one-stop-shop for easy access to the information you need about Your password will remain valid for 60 your study with TAFE Queensland. days. Automatic reminders will prompt you to change your password as You can access the portal via mobile and required. desktop to: § view your current study plan CONNECTING TO WIFI and results Free WiFi is available for students at most § pay your fees and apply for a TAFE Queensland campuses. VET student loan CUSTOMER SERVICE / You can use the WiFi to access your § update your address and course materials, online services, and contact details INFORMATION CENTRES more. By using the WiFi you are agreeing to the student rules and policies. § access live chat for support. AND STUDENT HUBS

Our Customer Service Centres, Student You will find our Customer Service LOGGING IN TO WIFI Hubs and Information Centres are where Officers at each TAFE Queensland To login to TAFE Queensland WiFi you'll find our Customers Service Officers. location with a Customer Service Centre (TAFE_OPEN), you will need your student They're here to help you: or Student Hub. number and password. § answer questions about and make For example changes to enrolments CONTACT STUDENT SERVICES USERNAME § take payments and assist with payment plans You can also get in touch with student [email protected] services via phone. (e.g. [email protected]) § provide course information and 1300 308 233 eligibility criteria PASSWORD your network password

8 | TAFE QUEENSLAND 2021 STUDENT HANDBOOK | 9 STUDENT RULES AND RESPONSIBILITIES STUDENT RULES AND RESPONSIBILITIES

STUDENT RULES AND RESPONSIBILITIES WHAT YOU NEED TO KNOW As a TAFE Queensland student you have a responsibility to:

At TAFE Queensland we are committed WHAT YOU CAN EXPECT § provide all documentation/undertake § make every effort to meet assessment to providing the highest quality of actions required at time of enrolment requirements and submit work on time service to our students. In accordance As a TAFE Queensland student you can with this, the student rules and policies § treat others with courtesy, respect § meet the requirements for academic expect to: and fairness progression and completion for your provide information on your rights and course responsibilities — whether you’re on or off § be provided with accurate information § respect the safety, well-being and campus. about your program and the property of others § disclose relevant information to enable requirements for enrolment TAFE Queensland to assist you to § refrain from behaviour that may be undertake study § be treated with courtesy, respect and perceived as unsafe, intimidating, RULES AND POLICIES fairness regardless of age, gender, discriminating, harassing, bullying or § Proactively seek assistance from ethnicity, religion, sexuality or disability disruptive to others support services when needed The full student rules and policies cover a § experience a safe learning range of areas: § respect TAFE Queensland resources Any breach of the TAFE Queensland environment where hazards are and facilities Student Rules and Policies will be subject § personal conduct and behaviour identified and controlled as far as is § use computing and electronic including equity and diversity, use of reasonably practicable to a TAFE Queensland disciplinary process. resources appropriately facilities and resources, and health A breach may also be considered unlawful § be provided with the resources to under Queensland or Australian law and and safety complete your education and training § participate actively and positively in learning and assessment activities could result in further action being taken. § enrolment and fees including § have personal information treated student support, fees, and refunds confidentially, protected against § assessment, progression and unauthorised access, and provided to misconduct including articulation, third parties only when permitted or extensions, and appeals required by law PLAGIARISM AND § results and awards including § be assessed fairly and judged on grades the criteria outlined in program CONTRACT CHEATING information § complaints and feedback Using someone else’s language, § be provided timely and constructive are considered major misconduct and thoughts, ideas, or expressions and § further information for international feedback about the outcome of any student found to be engaging in students. assessment and progress of study presenting them as your own is these services will face disciplinary plagiarism. If you use the words or action. We have provided a simple summary § have complaints and appeals ideas of others in your assignments you below. Please make time to read through considered promptly. must reference them accordingly. Your Supplying TAFE Queensland study the rules and policies in full at tafeqld. teachers will provide further information materials or assessments to third party edu.au/student-rules and tafeqld.edu. on referencing and plagiarism during online platforms (such as Course Hero) au/policies-and-procedures. orientation and/or in class. is also considered major academic misconduct. Contract cheating involves purchasing assessment materials from a person or service and submitting it as your own. Both plagiarism and contract cheating

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SURVEYS At TAFE Queensland we value your Surveys are a vital part of improving the feedback. That's why you'll receive a student experience, so we encourage series of student surveys at different you to complete all surveys you receive. points throughout your study journey. All responses are confidential.

WHO SAS Student Students receiving government subsidised Training and training under Certi cate 3 Guarantee (C3G) or Higher Level Skills (HLS). Employment WHEN Survey Survey Quarterly (March, June, September, December).

WHO Higher education students enrolled in a Student TAFE Queensland TEQSA accredited Experience higher education course (excluding third Survey party provider students). Survey WHO WHEN (SES)*^(SES)*^ Early All newly commenced Vocational Education and Annually (usually August). Experience Training (VET) students completing accredited Survey training (excluding RPL, off shore, AMEP, ELICOS, and third party provider students). (EES)(EES) WHEN TAFE WHO Within three weeks of the start of semester Queensland (usually February and July). Higher Education Higher education students enrolled in a TAFE Queensland TEQSA accredited Student higher education course (excluding third PRIVACY AND FEEDBACK Experience party provider students). Survey WHEN Six monthly (usually May and October). PRIVACY WHO VET students enrolled in accredited training Student within the semester, on shore (excluding Satisfaction TAFE Queensland is committed to higher education, AMEP, nonaccredited training, credit transfer and RPL students). Survey (SSS) WHO ensuring your personal information is Graduate OVER WHEN Higher education students enrolled in a Graduate safeguarded at all times. Your information Six monthly (usually May and November). TAFE Queensland TEQSA accredited Outcomes higher education course (excluding third Survey party provider students). is used only for the purposes for which (GOS)*^ WHEN (GOS)*^ it is collected and we do not provide Six monthly (usually May and November) information to third parties without your WHO Selected VET and international students consent, unless required to do so legally. Learning and undertaking accredited or nonaccredited Teaching training. NCVER For more information, you can view our Survey (LTS) WHEN Student WHO Mid-way through the course of your studies. Outcomes Selected VET students issued with an award in the previous calendar year. privacy statement at Survey (SOS)* Survey (SOS)* WHEN tafeqld.edu.au/privacy. Annually (usually May/June).

FEEDBACK WHO Quality All on, and offshore, students who have IndicatorIndicator If you want to provide feedback to TAFE participated in VET activity during the speci ed calendar year. Survey Queensland at any time throughout your WHEN (AQILEES)*(AQILEES)* studies, you can do so by using the January. online feedback form on our website at tafeqld.edu.au/feedback. NOTE: the above list is indicative only, you may also receive other surveys to complete. * deployed by external contractor or organisation ^ Additional Quality Indicators for Learning and Teaching (QILT) surveys for higher education 12 | TAFE QUEENSLAND students 2021 STUDENT HANDBOOK | 13 SAFETY AND SECURITY SAFETY AND SECURITY

SAFETY AND SECURITY EMERGENCY SITUATIONS SEXUAL ASSAULT AND In the event of an emergency, it’s critical HARASSMENT that you follow any directions from staff You are entitled to respectfully At TAFE Queensland we have a zero SMOKE-FREE CAMPUSES or emergency services personnel. challenge directions or decisions of tolerance policy for sexual assault and Providing a safe, healthy and productive TAFE Queensland staff if you think they harassment. place for you to study is our number one Fire wardens, identified by safety helmets are unlawful, unreasonable, or could priority. and high-vis vests, will communicate We are committed to providing a safe endanger a person's health or safety. safety instructions to students and staff. and secure environment for our students As part of our commitment to provide If you hear the evacuation alarm, and offers support services for students healthy, vibrant campuses for our TAFE QUEENSLAND IS evacuate the building immediately who have experienced sexual assault or students, all TAFE Queensland campuses as directed. Do not use the lifts or harassment. This includes supporting are smoke free. This also includes COVID SAFE escalators* and leave your personal items victims of assault or harassment to e-cigarettes. TAFE Queensland has implemented a behind. Go immediately to the evacuation continue to engage with their studies, range of proactive measures to limit the assembly location points. These can be For more information, including support as well as taking appropriate action impact of COVID-19 and to support our found on campus maps found in the services to help you quit, visit tafeqld. against perpetrators. students to continue their study. Discover your campus section of this edu.au/smokefree. handbook. If you experience sexual assault or As a student, it’s important that you play harassment you can contact your local In the event of a campus lockdown your your part in helping slow the spread and student support services team, teacher, SAFETY ON CAMPUS keep our campuses COVID safe. teacher will locate a secure area within the building where you can remain out of or any other member of staff. What you can do to help: As a student, there are steps you can sight. Ensure your mobile phone is set to For immediate on-campus assistance, silent in this situation. take to help ensure the safety of yourself § don’t come to campus if you’re call campus security. and others: unwell In the event of a minor incident requiring first aid, notify your teacher or nearest In an emergency call 000. § take precautions with your personal § if you have symptoms, get tested member of staff. There are a number of belongings and don’t leave items and self-isolate at home First Aid Officers on call and first aid kits CYBER BULLYING unattended or bring valuable items available at each campus. onto campus § limit your movements on campus Cyberbullying is the intentional use of and only come to campus for § be mindful of your sitting position as technology to hurt, threaten, harass poor posture can lead to physical and essential activities or humiliate a person and cause fear mental fatigue, and possible injury § practise good hand hygiene - wash and distress. TAFE Queensland has a zero tolerance for cyberbullying and § be careful when lifting or moving your hands or sanitise your hands is committed to ensuring our learning heavy objects and remember to use before and between classes STUDENTHELPFUL INFORMATIONSUPPORT your knees, rather than your back to environments are safe, respectful lift the weight § keep a distance of 1.5 metres from and inclusive. We are committed to For mental health, wellbeing and staff and other students (where addressing and resolving all incidents § obey safety signage and wear practicable) counselling services available through of student misconduct and encourage appropriate personal protective TAFE Queensland, turn to page 17 for § clean equipment after use with students to speak up if they are being equipment (PPE) more information. disinfectant. bullied online. § only use property, plant and You can also visit equipment for its intended purposes If you experience cyberbullying during tafeqld.edu.au/student-support. § follow directions given by TAFE your studies, please contact your teacher Queensland staff who can provide you with additional information and support. § report all injures incidents, hazards or near misses to your teacher. *if you require assistance to ensure successful evacuation and response in emergencies, please speak to our customer service team, student support, or your teachers about creating a Personal Emergency Response Plan (PERP).

14 | TAFE QUEENSLAND 2021 STUDENT HANDBOOK | 15 STUDENT SUPPORT IMPORTANTSTUDENT INFORMATION SUPPORT

OTHER USEFUL SERVICES MENTAL INCLUDE: HEALTH AND LIFELINE WELLBEING 13 11 14, 24/7 crisis support line KIDS HELPLINE These days, we know that looking after 1800 551 800 our mental health is just as important as Telephone Counselling Support maintaining our physical health. Being in a strong mental health space will benefit your study experience. Building your QUEENSLAND SEXUAL resilience and having strategies to cope ASSAULT HELPLINE with life changes will not only assist you 1800 010 120 in your studies, but will be beneficial in 7.30am - 11.30pm, 7 Days your future work environment. HEADSPACE COUNSELLING 1800 650 890 headspace.org.au Free counselling services are available headspace.org.au/eheadspace EXTERNAL SUPPORT at select TAFE Queensland campuses. Whether you want to debrief, gain REACH OUT A range of external support services are also available including: strategies on how to manage a situation, ReachOut.com Queensland Statewide Sexual Assault or just need someone to talk to, our Helpline – 1800 010 120 experienced and professional counsellors are here for you. The counsellors are HEAD TO HEALTH also available to advocate on your HeadtoHealth.gov.au 1800Respect: National Sexual Assault, behalf, especially if you're experiencing Domestic Family Violence Counselling Service – difficulties with your studies. 1800 737 732 or 1800respect.org.au Get in touch via (07) 3817 3357 or Rape and Domestic Violence [email protected]. Services Australia – 1800 211 028 or rape-dvservices.org.au EMERGENCY SUPPORT QLife: National LGBTI Telephone If you're worried you may harm yourself Counselling and Information line – or someone else, or need emergency 1800 184 527 or qlife.org.au help for someone else in this situation, please call 000.

Mensline – 1300 789 978 or mensline.org.au STUDENT SUPPORT

Queensland Program of Assistance to For more information on student support Survivors of Torture and Trauma (QPASTT) services visit 07 3391 6677 or qpastt.org.au tafeqld.edu.au/studentsupport.

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CAREER AND EMPLOYMENT ABORIGINAL AND TORRES SERVICES STRAIT ISLANDER SUPPORT Getting your qualification is only half the For more information visit story. At TAFE Queensland the real end tafeqld.edu.au/career-and- We understand that Aboriginal or Torres game is job outcomes for our students. employment-services. Strait Islander people may have specific If you're studying at select locations, Helpful resources covering topics like needs. That’s why we provide tailored you may be able to access specific resumes and cover letters are also support to help you settle into your new career and employment resources available on our blog at life as a student. and services. You can also speak to tafeqld.edu.au/blog. Our Indigenous Student Support your teachers and our counsellors Officers can offer specific advice and about planning your career pathway, help on topics including: applying for jobs, and your future career development. § career options and employment opportunities § choosing the right course or pathway LEARNING SUPPORT § enrolments, financial assistance, Abstudy, and funding opportunities We are committed to ensuring the success and progress of every student, § accommodation, travel and welfare from enrolment through to graduation. Feeling overwhelmed, stuck, or not sure § government departments, community You can access learning support service providers and advocacy Contact Indigenous Student Support where to start? Whether you're struggling services referrals services for help with: with writing, maths, or referencing, today on (07) 4694 1326 or § learning and study support [email protected]. § assignments, essay writing and you can get 24/7 online support from referencing Studiosity. Their subject specialists are § study skills and exam preparation available to give immediate, one-on-one help 365 days a year. § English and maths AccessAbility SUPPORT § time management and Studiosity also provides a writing At TAFE Queensland we are committed § coordinating alternative assessment organisation skills. feedback service with a maximum to making everyone's experience arrangements turnaround time of 72 hours. You can Depending on your location you may be enjoyable and worthwhile. If you have § creating and maintaining a Personal upload a draft of your written assessment able to access learning support in a variety a recognised disability and need help, Emergency Response Plan (PERP) to receive detailed feedback on your work. of ways, from Student Hubs and libraries we can provide practical assistance, to online services to on-campus staff. support, and advice. ACCESS STUDIOSITY Our AccessAbility Support team will HELPFUL INFORMATION To access Studiosity for free as a TAFE work with you to develop an individual Queensland student, you must be logged support plan. This may include: To book an appointment with our in to Connect. Under the 'Student Links' Accessibility Support team, please widget you will see 'Studiosity — § communicating with teachers on your behalf when required contact us on (07) 4694 1613 or After Hours Assessment Help'. § providing sign language interpreters, [email protected]. readers, scribes, coaches and You can also submit an enquiry on our mentors website at tafeqld.edu.au/contact. § recommendations on assistive technology

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SCHOLARSHIPS

Each year TAFE Queensland awards Applications are open from mid-July more than 50 scholarships of up to to the end of August with scholarships $5,000 to help cover the costs of awarded for start of study in Semester 1 courses fees, text books, and living the following year. expenses. Current students are eligible to apply, There are two types of scholarships provided you have at least one full available: semester of your qualification remaining from the commencement of the next § merit scholarships are aimed period of study. at supporting people who have demonstrated strong levels of Visit scholarships.tafeqld.edu.au for academic achievement and/or work more information. performance § access and equity scholarships provide equitable access to study at TAFE Queensland and are designed to help students experiencing social or financial hardship. GETTING STARTED Completing your bksb assessments unlocks free resources that you can Understanding your skills and knowledge access and complete anytime at your levels is an important step in preparing own pace. You'll receive an email for study success. The Basic Key Skills invitation with your bksb login details and Builder (bksb) is an approved online should complete the English and maths assessment tool that determines English initial assessments as soon as possible. and maths levels within the Australian Get your bksb assessment started today Core Skills Framework (ACSF). at tafeqld.edu.au/bksb We recommend all students complete the bksb before commencing training to WHO NEEDS TO COMPLETE identify your current learning strengths, THE BKSB ASSESSMENT? and where additional support may be TAFE Queensland students applying for a needed to help you achieve your study VET Student Loan who cannot provide an goals. Australian Year 12 Certificate of Education (or equivalent) must complete a bksb skills review. Other students may need to complete the bksb to meet course pre-requisites or eligibility requirements for certain funding options or concession prices.

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LIBRARY SERVICES

The TAFE Queensland Library Network For students studying a degree with provides a wide range of resources and one of TAFE Queensland's partner services to all TAFE students. Visit them universities, you can access additional at one of our campus libraries or online at resources through the partner university library.tafeqld.edu.au to take advantage library link, found on their website. of their services. Have a question that needs answering? Try our Ask a Librarian service by You can access: emailing [email protected] or use § books, DVDs and digital resources our Library Live Chat service at including databases and e-books library.tafeqld.edu.au. § assignment and referencing help § printing, copying and scanning facilities VIRTUAL LIBRARY SESSIONS § study spaces and computing areas Get off to the best start possible with our § computer assistance including series of virtual library sessions. These password resets and help classes will show you how to: accessing WiFi USING CONNECT § equipment lending including phone § access the library's collection of more chargers and laptops than 100 million resources Connect is TAFE Queensland's online When using Connect you will be able to: (available at select locations only) Learning Management System (LMS). It § research more effectively § has everything you need in one handy collaborate with your classmates in § resources to assist you with your job forum discussions search, applications and interviews. § reference more efficiently location, giving you the flexibility to study anywhere, anytime. § access class resources including Depending on your campus location, § get more from subject-specific presentations and notes in Connect additional resources can include individual resources like ClinicalKey and As a TAFE Queensland student, you'll § check your class study schedule study spaces, group study areas and Australian Standards. have access to the learning materials for seminar rooms. Bookings are essential so visit the library each unit of study five days prior to Start § submit your assignments website at library.tafeqld.edu.au to of Study (SOS) and continued access to § find your teachers’ details and check book in your session. all units in Connect until you finish your their availability. course. Please note: students in programs delivered with partner universities may use a LMS other than Connect. Please seek assistance early if you are having difficulties. ACCESS AND LOGGING IN You can access Connect online at connect.tafeqld.edu.au. Simply log in with your username (Student ID) and network password. For information about creating or resetting your password, please see Digital access on page 7 of this handbook.

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DOWNLOAD THE RESOURCES AND HELP CONNECT APP CHARLEVILLE You can find support information 66 GALATEA STREET, CHARLEVILLE QLD 4470 1. Open App Store for iPhones or and videos under the Help section Google Play for Android devices. in Connect. 2. Search for Brightspace Pulse. It includes short tutorials and guides 3. Select GET, then INSTALL. on the tools and processes involved Our Charleville location is located close to the 4. Follow the onscreen instructions, in navigating Connect, enabling town centre and provides industry-relevant then OPEN. notifications, submitting assessments, training to develop in-demand skills. following your progress, checking grades Please note that Charleville's opening hours are 5. At Pick Your School, type TAFE dependent on current course delivery and that and discussions with your peers. Queensland and tap the result. the campus may be unattended if there are no 6. Complete your login with your usual You can also check out classes scheduled. Contact us on student number and login youtube.com/tafeqldconnect. 1300 308 233 or through our website.

You can also access Connect using the Brightspace Pulse App. With Brightspace GETTING TO CAMPUS PLACES TO RELAX OR STUDY Pulse you can access communications, PUBLIC TRANSPORT § Campus rooms content and grade results in Connect. The campus is less than a 15 minute walk WHAT'S ON OFFER from the Charleville train station § Aged care BIKES § Agriculture If you live nearby, cycling could be another § Building and construction cost effective option to get to class. § Cookery PARKING § First aid Parking is available in the streets § Hospitality surrounding the campus. Make sure you § Nursing check street signage for local parking § SEE program restrictions. SECURITY PLACES TO EAT You are required to display your Student ID § Charlotte's Nest at any time should security staff request it. § Hotel Corones Charleville For help please call (07) 4694 1919. Local IGA stores less than a 10 minute walk.

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CHERBOURG COLLINS ROAD, CHERBOURG QLD 4605

Located off the Bunya Highway in the South Burnett region our Nurunderi campus is based in the Aboriginal community of Cherbourg. The community is situated on the traditional lands of the Wakka Wakka Aboriginal people with the Wondai State Forest and Lake Barambah on its doorstep.

GETTING TO CAMPUS FACILITIES § Aged care training facilities PUBLIC TRANSPORT § BBQ area There is no public transport available § Community hall at our Cherbourg (Nurunderi) campus, however transport services may be § Customer service centre available through our Indigenous § Indigenous support officer Support Office. § Video conferencing facilities BIKES If you live nearby, cycling could be another SECURITY cost effective option to get to class. You are required to display your Student ID at any time should security staff request it. PARKING We have plenty of free, undercover For help please call (07) 4694 1919. parking available on-site for students at our Nurunderi campus.

PLACES TO EAT Closest cafes and restaurants located in Murgon, less than a 10 minute drive away.

Buildings Parking Pathways Emergency Assembly Point Road Wheelchair Access

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CHINCHILLA 9 ZELLER STREET, CHINCHILLA QLD 4413

Our Chinchilla campus is located in the grounds of the Chinchilla State High School, adjacent to the Chinchilla Showgrounds. Chinchilla is a hub for the agricultural, resources and construction industries in the region.

GETTING TO CAMPUS FACILITIES § Modern classrooms PUBLIC TRANSPORT § Student Support Officer Taxi services are available through § Student lounge Chinchilla Taxi Service, however there is no public transport available to the § Video conferencing facilities Chinchilla campus. BIKES SECURITY You are required to display your Student ID If you live nearby, cycling could be another at any time should security staff request it. cost effective option to get to class. For help please call (07) 4694 1919. PARKING We have plenty of free street parking available for students at our Chinchilla campus.

PLACES TO EAT Kitchen facilities available on-campus. Closest cafes and restaurants located in town, less than a 5 minute drive away.

Buildings Customer Service Pathways Road Emergency Assembly Point Parking Wheelchair Access

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DALBY 463 BUNYA HIGHWAY, DALBY QLD 4405

Set among beautiful landscape, Dalby is a thriving regional centre as well as a hub for the surrounding rural communities. Our Dalby campus is located a five minute drive from the town centre and provides training across a range of industry areas.

GETTING TO CAMPUS FACILITIES § Aged care training facilities PUBLIC TRANSPORT § Automotive training facilities Taxi services are available through Dalby § Industry-current engineering workshop Courtesy Cabs, however there is no public transport available to the Dalby campus. § Video conferencing capabilities § Student kitchen BIKES If you live nearby, cycling could be another SECURITY cost effective option to get to class. You are required to display your Student ID PARKING at any time should security staff request it. We have plenty of free on-site parking For help please call (07) 4694 1919. available which can be accessed via the Bunya Highway entrance.

PLACES TO EAT Closest cafes and restaurants located in town, less than a 10 minute drive away.

Buildings Customer Service Pathways Road Emergency Assembly Point Parking Wheelchair Access

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INALA 54 THRUSH STREET, INALA QLD 4077

The Inala campus has provided essential education and training to the local community for over 13 years. The campus has a diverse and multicultural student cohort and offers training for job seekers as well as English classes for migrants and refugees.

GETTING TO CAMPUS FACILITIES § Modern classrooms PUBLIC TRANSPORT § On-site parking Our Inala campus is easily accessible via § Wudū' room public transport with the closest bus stop located on Partridge Street. SECURITY BIKES You are required to display your Student ID If you live nearby, cycling could be another at any time should security staff request it. cost effective option to get to class. For help please call (07) 4694 1919. PARKING We have plenty of free on-site parking available for students at our Inala campus.

PLACES TO EAT Kitchen facilities available on-campus. Closest cafes and restaurants located less than a 5 minute drive away.

Buildings Customer Service Pathways Emergency Assembly Point Road Wheelchair Access Parking

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IPSWICH CORNER MARY AND BYRNE STREETS, BUNDAMBA QLD 4304

Located in the outer suburb of Bundamba, our Ipswich campus offers a convenient location for students in Ipswich and surrounding areas. The campus is conveniently located 10 minutes from the Bundamba train station with nearby childcare facilities also available.

GETTING TO CAMPUS FACILITIES PUBLIC TRANSPORT § Auditorium and theatre § Automotive and engineering workshops The campus is less than a 10 minute walk from the Bundamba train station with the § Canteen closest bus stop located at the front of the § Client support services campus on Byrne Street. § Clinical nursing training facilities BIKES § Computer labs If you live nearby, cycling could be another § Construction facilities cost effective option to get to class with § Hairdressing and beauty salon bike racks available on campus. § Horticulture centre PARKING § Library § Training restaurant We have plenty of free on-site parking available for students at our Ipswich campus with entrance via Byrne Street. SECURITY You are required to display your Student ID PLACES TO EAT at any time should security staff request it. Kitchen facilities available on-campus. For help please call (07) 4694 1919. Closest cafes and restaurants located less than a 10 minute drive away.

Buildings Pathways Parking Road Canteen/Food Services Resources Emergency Assembly Point Customer Service Wheelchair Access

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KINGAROY CORNER BUNYA HIGHWAY AND GERITZ ROAD, KINGAROY QLD 4610

Kingaroy is surrounded by spectacular scenery with the nearby Bunya Mountains a popular destination for bushwalkers and the Booie Range home to several wineries and cellar . Our Kingaroy campus is located off the Bunya Highway just a short drive from the town centre.

GETTING TO CAMPUS FACILITIES PUBLIC TRANSPORT § Aged care training facilities § Free on-site parking Taxi services are available through Kingaroy Taxi Service, however there is no § Hairdressing and beauty salon public transport available to the Kingaroy § Modern classrooms campus. § Trade facilities for metal fabrication, construction, and automotive BIKES § Training restaurant If you live nearby, cycling could be another § Video conferencing capabilities cost effective option to get to class.

PARKING SECURITY We have plenty of free on-site parking You are required to display your Student ID available for students at our Kingaroy at any time should security staff request it. campus. For help please call (07) 4694 1919. PLACES TO EAT Kitchen facilities available on-campus. Closest cafes and restaurants located less than a 10 minute drive away.

Buildings Customer Service Pathways Library Road Canteen Childcare centre Emergency Assembly Point Parking Wheelchair Access

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ROMA TIMBURY STREET, ROMA QLD 4455

Roma is a pivotal business centre for the Western Downs region. Located on the , Roma is known for its gas and oil production and is home to Australia's largest cattle sales. Our Roma campus is located a 15 minute walk from the city centre with easy access to food outlets to fuel up between classes.

GETTING TO CAMPUS FACILITIES PUBLIC TRANSPORT § Aged care training facilities § Hospitality training kitchen Taxi services are available through Roma Cabs, however there is no public transport § Modern classrooms available to the Roma campus. § Nearby childcare facilities § Trade facilities for metal fabrication, BIKES construction, and automotive If you live nearby, cycling could be another cost effective option to get to campus. SECURITY PARKING You are required to display your Student ID We have plenty of free on-site parking at any time should security staff request it. available for students at our Roma campus with access off Timbury Street. For help please call (07) 4694 1919.

PLACES TO EAT Kitchen facilities available on-campus. Closest cafes and restaurants located less than a 5 minute drive away.

Buildings Customer Service Pathways Canteen Road Emergency Assembly Point Parking Wheelchair Access

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SPRINGFIELD EDUCATION CITY DRIVE, SPRINGFIELD QLD 4300

Our Springfield campus is positioned in a growth corridor between the cities of and Ipswich. The campus is located within Education City, a central nucleus for education in the greater Springfield area.

GETTING TO CAMPUS FACILITIES PUBLIC TRANSPORT § Child care training facilitates § Student hub The campus is a 10 minute walk from the Springfield Central train station and is § Student kitchens also serviced by public buses operated by § Vending machines TRANSLink. § Video conference rooms BIKES If you live nearby, cycling could be another SECURITY cost effective option to get to campus. You are required to display your Student ID at any time should security staff request it. PARKING Paid parking managed by PriPark is For help please call (07) 4694 1919. available adjacent to the Springfield campus. Parking permits are available for students at reduced rates.

PLACES TO EAT Kitchen facilities available on-campus. Closest cafes and restaurants located less than a 10 minute drive away.

Buildings Pathways Customer Service Road Food Service Roma State College Emergency Assembly Point Parking Wheelchair Access

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TOOWOOMBA 100 BRIDGE STREET, TOOWOOMBA QLD 4350

Toowoomba is known as the ‘Garden City’ and bordered by the Great Dividing Range, Toowoomba boasts wide open spaces, tree-lined streets, and historical attractions. Our Toowoomba campus is located close to Queens Park and next to the historical Cobb+Co Museum.

GETTING TO CAMPUS FACILITIES PUBLIC TRANSPORT § Auditorium and theatre § Automotive and engineering workshops Our Toowoomba campus is regularly serviced by public transport. TransLink § Canteen operates bus services in the local area § Clinical nursing training facilities with the closest bus stop is located out § Computer labs the front of the campus on Bridge Street. § Construction facilities BIKES § Customer service centre If you live nearby, cycling could be another § Futures training restaurant and cafe cost effective option to get to campus. § Hairdressing and beauty salons PARKING § Horticultural centre § Library Free on-site parking is available with entry via Lindsay Street near the Cobb+Co Museum or Campbell Street near the SECURITY Botanic Gardens, with additional parking You are required to display your Student ID available under B Block with entry from at any time should security staff request it. Knight Street. For help please call (07) 4694 1919. PLACES TO EAT Kitchen facilities available on-campus. Closest cafes located less than a 10 Buildings Customer Service minute walk away. Pathways Student Hub Road Food Services Childcare centre Emergency Assembly Point Parking Wheelchair Access

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WARWICK 200 DRAGON STREET, WARWICK QLD 4370

Sitting on the banks of the Condamine River, Warwick is the administrative centre of the Southern Downs Region. Known as the 'Rose and Rodeo Capital' Warwick also features some of the state's finest original sandstone buildings. Our Warwick campus is located on the outskirts of the town, close to the Warwick Showgrounds.

GETTING TO CAMPUS FACILITIES PUBLIC TRANSPORT § Aged care training facilities § Automotive and engineering workshops Hadleys Panoramic Coaches operate local bus services in Warwick with route § Customer service centre 4 Rosenthal Heights/Cinema Estate § Free on-site parking servicing the Warwick campus. § Student hub BIKES § Training restaurant If you live nearby, cycling could be another cost effective option to get to campus. SECURITY PARKING You are required to display your Student ID at any time should security staff request it. We have plenty of free on-site parking available for students at our Warwick For help please call (07) 4694 1919. campus.

PLACES TO EAT Kitchen facilities available on-campus. Closest cafes located less than a 7 minute drive away.

Buildings Pathways Parking Road Canteen Cobb & Co Museum Emergency Library Assembly Point Customer Service Wheelchair Access

44 | TAFE QUEENSLAND 2021 STUDENT HANDBOOK | 45 DISCOVER YOUR CAMPUS GET IN TOUCH

CONTACT US Keep up to date with the latest information on what's happening at TAFE Queensland and your local campus by connecting with us on social media. Phone: 1300 308 233 Online: tafeqld.edu.au/enquire-now

Email: [email protected] Post: PO Box 80, Toowoomba Qld 4350 In person: visit a campus customer service centre during opening hours

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Buildings Customer Service Pathways Library NOTE FOR INTERNATIONAL AND HIGHER EDUCATION STUDENTS Some of the information contained in this student handbook applies to domestic and/or vocational education and training (VET) students only. Road Canteen International and higher education students will receive additional information provided at your time of enrolment. Childcare centre Emergency Assembly Point PRINTING INFORMATION The information contained in this guide is correct at time of printing, 06 January 2021. For the most up to date information please refer to our website at www.tafeqld.edu.au. In many areas of Australia it is considered offensive to publish photographs of Aboriginal and Torres Strait Parking Wheelchair Access Islander people who are deceased. Readers are warned that this publication may inadvertently contain such photographs.

46 | TAFE QUEENSLAND 2021 STUDENT HANDBOOK | 47 #tafequeensland