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SYDNEY HARBOUR FORESHORE AUTHORITY Annual Report 2009–10 the Authority Continually Strives to Refresh and Enhance Public Events in the Rocks and Darling Harbour

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SYDNEY HARBOUR FORESHORE AUTHORITY Annual Report 2009–10 the Authority Continually Strives to Refresh and Enhance Public Events in the Rocks and Darling Harbour SYDNEY HARBOUR FORESHORE AUTHORITY AnnuaL REPORT 2009–10 The Authority continually strives to refresh and enhance public events in The Rocks and Darling Harbour. In 2009, a team led by the Authority’s Graphic Design Team Leader, Minh Ho, created a Mona Lisa coffee sculpture at The Rocks Aroma Festival. The sculpture caught the attention of the global media, received more than 100,000 hits on YouTube and achieved a Guinness World Record. See page 30. Letter to the Minister The Hon. Tony Kelly MLC Minister for Lands Level 35 Governor Macquarie Tower 1 Farrer Place SYDNEY NSW 2000 Dear Minister I have pleasure in submitting the Sydney Harbour Foreshore Authority Annual Report for the year ended 30 June 2010. The report has been prepared in accordance with the Annual Reports (Statutory Bodies) Act 1984, the Public Finance and Audit Act 1983 and the regulations under those Acts. Yours sincerely Warwick Watkins AM Chief Executive Officer Sydney Harbour Foreshore Authority Contents 1 3 5 02 > At a glance 25 > Stakeholders and customers 41 > Corporate governance 02 > About us It is our responsibility to provide The Authority has established 02 > Achievements outstanding services and support to governance structures and systems to our key stakeholders—our tenants, the ensure it meets its compliance and 03 Our vision and purpose > NSW Minister for Planning, the NSW risk management obligations and 04 > Our places Government, our business partners sustainability objectives. 06 > Our performance and our employees—and deliver outstanding services and events to our 08 > Chief Executive’s message key customers—the public. 12 > Sydney Harbour Foreshore Authority Board 26 > Conventions, exhibitions 14 > Our structure and and entertainment executive team 27 > Community services 6 28 > Indigenous initiatives 28 > Education 47 > Financial performance 29 > Building stakeholder relationships By managing the business commercially, including maximising 30 > Outstanding events return from assets and operations, 33 > Supporting the community the Authority can continue to achieve 2 its important work. 17 > Business effectiveness 48 > Sydney Harbour Foreshore Authority The first of the Authority’s four key business outcomes, this section 88 > Office of the Sydney Harbour focuses on managing our business Foreshore Authority efficiently and effectively. We do this 108 > Sydney Harbour Foreshore by continually improving our processes, 4 Authority Casual Staff Division enhancing place management efficiency and integrating sustainability 35 > Organisational health into everything we do. To sustain business growth and 18 > Place management efficiency innovation the Authority strives to attract, retain and grow highly 19 > Creating sustainable precincts competent and motivated employees. 20 > Leadership in sustainability Employees are engaged in the future 21 > Managing heritage and of the organisation through effective 7 Warwick Watkins AM public places leadership and communication. Chief Executive Officer 118 > Appendix 23 > A year of accolades 36 > Strength in organisational Sydney Harbour alignment 128 > Index Foreshore Authority 36 > Employee development 129 > Contact us and engagement 37 > Workplace initiatives 37 > Human resources > Sydney Harbour Foreshore Authority Annual Report 2009–10 1 > Capital investment > Completed the final year of a five-year capital investment plan for The Rocks and Darling Harbour > $45.3 million Generated $45.3 million in lease revenue in The Rocks, Darling Harbour At a glance and surrounds > Community consultation Completed the first stage 1 of community consultation for the Bays Precinct Sydney Harbour Foreshore Authority owns > 90 events and manages some of the State’s most Successfully hosted more significant assets, including Sydney’s than 90 events at Sydney Entertainment Centre heritage and cultural precincts at The Rocks and Darling Harbour. > Industry awards Received 12 industry With more than $1.3 billion in assets The Authority also operates marketing awards for sustainability, and around 220 employees, the and visitor services and produces urban renewal, Authority manages significant significant events in The Rocks and heritage conservation commercial and retail leases, Darling Harbour each year. Between and marketing provides security, cleaning, building them, the precincts attract around 40 maintenance and other facility million visitors annually. > $20 million management services, and cares The Authority also owns sites at Invested $20 million in for the public domain and 140 White Bay Power Station, Rozelle heritage items. community services in railway yards and Ballast Point and our precincts manages other major waterfront assets around Sydney Harbour on > The World Cup behalf of other agencies. Provided operational Sydney Harbour Foreshore Authority and logistical support was formed in 1999 under the Sydney Harbour Foreshore Authority for Sydney International TM Act 1998 to consolidate the work and FIFA Fan Fest functions of City West Development Corporation, Darling Harbour > Aboriginal first Authority and Sydney Cove Authority. Created a full-time In March 2010 the Authority became Aboriginal role part of the Land and Property Management Authority within the > World record NSW Planning portfolio (see page 36). Achieved a Guinness World Record for the largest coffee sculpture > 1.84 million Produced events in The Rocks and Darling Harbour attended by 1.84 million people* * The number of people movements recorded. See page 33 for details on how figures are calculated. 2 Sydney Harbour Foreshore Authority Annual Report 2009–10 Our vision Our purpose To make unique places To create and sustain living places and in Sydney that the world great experiences talks about The Authority does this by: > Managing places profitably and socially to deliver excellence in our role as manager for Sydney’s significant waterfront and other precincts, balancing visitor, community and commercial expectations. As custodian, ensuring the preservation and interpretation of our natural and cultural heritage. > Promoting places effectively to capitalise on the economic and cultural worth of our places, as core attractions for both Sydneysiders and visitors. > Developing places responsibly to demonstrate leadership in creating quality environments that are enriching, diverse, accessible and sustainable. To add value by redeveloping surplus government land through a highly- skilled organisation. > Managing the organisation efficiently to meet customer and stakeholder needs and expectations. Sydney Harbour Foreshore Authority Annual Report 2009–10 3 Our places Sydney Harbour Foreshore Authority is responsible for Sydney’s most historically and culturally significant waterfront locations. These responsibilities include the care, protection, management and promotion of this land and its important buildings. The Rocks and Circular Quay The Rocks is located at the northern part of the Sydney CBD occupying the peninsula between Circular Quay and Sydney Harbour Bridge. It is the place where the first European settlers came ashore in 1788. In The Rocks, the Authority owns and maintains historic places and items including 93 buildings listed on the State Heritage Register. It also manages 298 retail and commercial tenants including waterfront cafes, restaurants, bars and contemporary shopping, as well as 27 residential tenants and around 200 stallholders in The Rocks Markets. The Authority is committed to ensuring The Rocks is a vibrant place that offers a diversity of experiences for all our visitors while protecting and enhancing its heritage. With a growing residential population and an increasing workforce, The Rocks is changing from a tourist destination to an intimate village with a new relevance to both residents and Sydneysiders. Darling Harbour Darling Harbour was created as a gift to the nation in celebration of Australia’s bicentenary. Since its opening in 1988, Darling Harbour has continued to be a Rozelle place of celebration for the people of Sydney, as well as a hugely popular tourist destination. At Darling Harbour, the Authority oversees the management of 139 tenancies comprising waterfront cafes, restaurants and bars, contemporary shopping, berths and many of Sydney’s top attractions. The Authority is committed to maintaining Darling Harbour as one of the world’s best waterfront leisure, entertainment and business destinations for Sydneysiders and visitors alike. The Authority also owns sites at White Bay Power Station, Rozelle railway yards and Ballast Point; is responsible for 21 tenancies at Pyrmont, Rozelle, Lilyfield and White Bay; and manages Luna Park Reserve Trust. Annandale 4 Sydney Harbour Foreshore Authority Annual Report 2009–10 Lavender Bay Luna Park Kirribilli Ballast Point Sydney Harbour Bridge Walsh Bay Barangaroo Circular The Quay Rocks Balmain White Bay CBD King Street Wharf Pyrmont Rozelle Bay Cockle Bay Blackwattle Bay Darling Harbour Ultimo Glebe Key Major owned or managed lands (boundaries are indicative only) N W E Sydney S Sydney Harbour Foreshore Authority Annual Report 2009–10 5 Our performance 2009–10 The table below shows the Authority’s results under our four key business outcomes: business effectiveness, stakeholder and customer satisfaction, organisational health and financial performance. Further information about our strategic objectives and their alignment to the NSW State Plan, as well as our achievements and challenges, can be found at the beginning of each section of this report.
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