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Mengenali Mcdonald's Malaysia Mengenali McDonald’s Malaysia Fakta-fakta Asas Maklumat dikemaskini pada Disember 2020 Isi Kandungan ms. 3 Mesej Daripada Pengarah Urusan McDonald’s Malaysia Maklumat Syarikat Assalamualaikum dan Salam Sejahtera, ms. 4 • Struktur Pemilikan McDonald’s Malaysia McDonald’s Malaysia hari ini terus berkembang maju dan terus yakin kearah mencapai sasaran 450 restoran menjelang 2025. Saya ingin merakamkan setinggi-tinggi penghargaan kepada ms. 6 • Pencapaian McDonald’s Malaysia pihak-pihak berkepentingan, rakan-rakan niaga dan para pelanggan setia kami di seluruh ms. 8 • Warga Kerja McDonald’s Malaysia atas sokongan padu yang diberikan kepada kami selama ini. ms. 9 • Program Perantis Vokasional McDonald’s Kami menjangkakan kira-kira 10,000 peluang pekerjaan baharu bakal wujud dengan tercapainya • Program Perantis Pengurusan McDonald’s sasaran yang ditetapkan ini. Ini bermakna, peluang pekerjaan dan perkembangan kerjaya • Program Sarjana Muda Pengurusan Perniagaan dengan UTM terbuka luas di McDonald’s untuk semua rakyat Malaysia, tanpa mengira latar belakang. ms. 13 • Anugerah-Anugerah McDonald’s Dalam melangkah ke hadapan, McDonald’s Malaysia ingin terus mengukuhkan kedudukannya sebagai jenama restoran khidmat segera yang sentiasa mengutamakan servis yang terbaik dan menjadi pilihan utama rakyat Malaysia. Pelanggan merupakan keutamaan kami. McDonald’s Menu McDonald’s Malaysia memanfaatkan teknologi terkini bagi meningkatkan kecekapan dan keberkesanan ms. 14 • Hidangan Kami operasi seharian, yang sememangnya telah banyak menyumbang kepada pertumbuhan positif dari tahun ke tahun. ms. 17 • Hidangan Berkualiti ms. 18 • Dijamin Halal Pelaksanaan inisiatif-inisiatif kemasyarakatan utama dan berskala besar yang dilakukan oleh McDonald’s Malaysia amat memuaskan. Sesungguhnya, mewujudkan impak positif kepada masyarakat merupakan komitmen berterusan McDonald’s Malaysia. Tanggungjawab Sosial Saya berharap risalah ini dapat memberi gambaran ringkas terhadap pendekatan menyeluruh ms. 19 • McDonald’s Pembayar Zakat yang dilaksanakan McDonald’ Malaysia selama ini. ms. 20 • Sumbangan Kepada Komuniti ms. 21 • Program Guru Yang benar, ms. 22 • Bulan Komuniti McDonald’s Tahukan Anda ms. 23 • Fitnah Yang Lazim Dikemukakan Azmir Jaafar Pengarah Urusan dan Rakan Operasi Tempatan McDonald’s Malaysia • McDonald’s Malaysia dimiliki sepenuhnya oleh syarikat Reza Struktur Group dari Arab Saudi dan seorang Syarikat Reza Group rakan niaga tempatan, di bawah Maklumat Syarikat Maklumat sistem francais yang dikenali sebagai memiliki McDonald’s Syarikat Maklumat Pemilikan “Developmental License”. • Melalui sistem ini, McDonald’s McDonald’s Malaysia diberi hak dan Malaysia, Arab Saudi tanggungjawab sepenuhnya untuk mengurus, mengendali dan Malaysia mengembangkan perniagaan dan Singapura rangkaian restoran McDonald’s di seluruh negara. • Selain daripada McDonald’s Malaysia, Reza Group juga memiliki rangkaian restoran McDonald’s Arabia di wilayah barat dan selatan Arab Utara Saudi serta seluruh Singapura, SAUDI ARABIA dibawah barisan pengurusan yang diterajui oleh Abdulrahman Alireza. Arabia Beliau mempunyai pengalaman Timur MADINAH mengendali lebih daripada 100 Wahhabistan restoran McDonald’s di Arab Saudi, termasuklah yang terletak di kota JEDDAH MEKAH Arabia Mekah, Madinah dan Jeddah. Barat Arabia Selatan MALAYSIA SINGAPURA Pencapaian Maklumat Syarikat Maklumat McDonald’s Syarikat Maklumat Malaysia JUN 2012 McCafe pertama di Malaysia dibuka di McDonald’s Kota Damansara APRIL 1982 2014 Restoran McDonald’s McDonald’s Malaysia kini pertama di Malaysia dibuka beroperasi di setiap negeri di Jalan Bukit Bintang, KL dengan pembukaan restoran pertamanya di Perlis NOVEMBER 1987 Ayam Goreng McD 2016 diperkenalkan Kemudahan tanpa tunai mula diperkenalkan MAC 1994 JANUARI 2001 di McDonald’s Perkhidmatan McDonald’s McDonald’s sebagai DISEMBER 1988 Delivery diperkenalkan Restoran Khidmat Restoran Pandu-Lalu Segera pertama pertama McDonald’s dibuka bekerjasama dengan JULAI 2016 di Jalan Pahang (Titiwangsa) FEBRUARI 1995 syarikat minyak untuk Perkhidmatan McDonald’s McDonald’s sebagai membuka restorannya Delivery kini 100% online www.mcdelivery.com.my Restoran Khidmat Segera di Mobil, Lebuhraya FEBRUARI 1990 pertama di Malaysia Seremban Persatuan Kebajikan menerima pensijilan Halal Ronald McDonald Malaysia daripada JAKIM JULAI 2002 2018 (RMHC) ditubuhkan Menu tempatan baharu, MALAYSIA Aplikasi McDonald’s JULAI 1997 Bubur Ayam McD dilancarkan JANUARI 1993 Restoran McDonald’s ke-100 dilancarkan di Restoran francais dibuka di Sunway Pyramid seluruh negara pertama McDonald’s dibuka di Sibu, Sarawak JUN 1999 JUN 2007 RMHC membuka Rumah Perkhidmatan 24-jam 2019 1994 Ronald McDonald McDonald’s dilancarkan Menu tempatan baharu, Prosperity Burger dicipta pertama di Malaysia di lebih 70 restoran di Nasi Lemak McD dan diperkenalkan di seluruh negara diperkenalkan Malaysia Warga Kerja McDonald’s Malaysia menyediakan pelbagai peluang pekerjaan kepada golongan belia untuk Maklumat Syarikat Maklumat Syarikat Maklumat McDonald’s memperkembangkan potensi diri dan membantu membina kerjaya dalam industri perkhidmatan makanan. • Program Perantis Vokasional McDonald’s atau Skim Latihan Dual Nasional McDonald’s Malaysia Perbelanjaan • Program Perantis Pengurusan McDonald’s mempunyai lebih • Program Sarjana Muda Pengurusan RM8 juta Perniagaan dengan UTM 14,000 setahun, untuk pelbagai kakitangan program latihan dan 100% daripada jumlah pembangunan kerjaya untuk ini terdiri daripada semua kakitangannya rakyat Malaysia Setiap tahun, lebih 1,000 Pengurus McDonald’s 50% menamatkan program kurikulum Pengurus Restoran Pengurusan Restoran McDonald’s, McDonald’s yang melengkapkan mereka dengan adalah wanita kemahiran kepimpinan, komunikasi dan operasi restoran 220 462 kakitangan kakitangan daripada warga emas golongan berumur 50 tahun kelainan upaya ke atas Program Perantis Vokasional Program Perantis McDonald’s atau Skim Pengurusan Maklumat Syarikat Maklumat Syarikat Maklumat Latihan Dual Nasional McDonald’s 10 BULAN 18 BULAN 70% 30% Latihan Kelas Pratikal Teori Hasil kerjasama McDonald’s Program berlangsung Program ini Program ini merupakan program Program berlangsung Malaysia dan Jabatan selama 18 bulan untuk menggabungkan 70% latihan hujung minggu untuk selama 10 bulan Pembangunan Kemahiran, belia lepasan Penilaian latihan praktikal di belia yang sedang melanjutkan Kementerian Sumber Tingkatan 3 (PT3) dan Sijil restoran McDonald’s pengajian di universiti, dan ingin Manusia Pelajaran Malaysia (SPM) dan 30% kelas teori di memulakan kerjaya di McDonald’s pusat latihan selepas tamat pengajian Elaun SKM Harian TAHAP 3 RM60 Sepanjang mengikuti Selepas tamat program, Belia kemudiannya layak Sepanjang mengikuti program, Program ini merupakan program, belia menerima belia dianugerahkan bekerja di McDonald’s belia menerima elaun harian usaha McDonald’s Malaysia elaun sara hidup bulanan Sijil Kemahiran Malaysia atau dalam industri RM60 (kira-kira RM700 sebulan), melahirkan Pengurus RM1,200, manfaat (SKM) Tahap 3 oleh perkhidmatan makanan termasuk manfaat perubatan dan berkaliber dalam operasi insurans dan perubatan, Jabatan Pembangunan di Malaysia makanan percuma perniagaannya tempat tinggal dan Kemahiran, Kementerian makanan percuma Sumber Manusia Program Sarjana Muda Anugerah-Anugerah Pengurusan Perniagaan McDonald’s Maklumat Syarikat Maklumat Syarikat Maklumat dengan UTM Graduates Choice Award Green Building Index Certified Restaurant 2020 2019 CSR Malaysia Award – Company of the Year Best Employers in Malaysia oleh Aon Hewitt (Food & Beverage), Overall Excellence in 2009 | 2011 | 2013 | 2017 | 2018 Sustainability & CSR HR Asia Best Company to Work For PROGRAM 2020 2013 | 2018 | 2019 SARJANA A&M inaugural PR Awards: Bronze for Best Halal Brand Award PENGURUSAN Engagement for A Targeted Community 2018 PERNIAGAAN 2020 (MBA) Master Franchisee Of The Year by Malaysian Best Family Chain Restaurant Award Franchise Association (MFA) oleh Parents’ Choice Award 2018 2020 Best Franchise Employer by Malaysian Franchise Green Real Estate Gold Certification Association(MFA) Hasil kerjasama McDonald’s Kerjasama ini membolehkan modul 2020 2018 Malaysia dan Universiti latihan terpilih McDonald’s diserap Anugerah Majikan Prihatin Emerging International Franchisee of the Year Teknologi Malaysia dalam program sarjana pengurusan oleh Kementerian Pembangunan Wanita, - Roger Ting by Malaysian Franchise keluarga dan Masyarakat Association(MFA) perniagaan (MBA) di Sekolah 2020 2018 Perniagaan Antarabangsa Azman Master Frachisee Of The Year by Malaysian International Franchisee of The Year Hashim (AHIBS), UTM Franchise Assosciation (MFA) - Agnes Chee by Malaysian Franchise 2019 Association(MFA) Emerging International Franchisee of the 2018 year - Ing Siang by Malaysian Franchise Master Franchisee Award oleh Persatuan Association(MFA) Francais Malaysia (MFA) 2019 2018 MBA International Franchisee of the Year Master Franchisee of the Year - Roger Ting by Malaysian Franchise 2018 Association (MFA) 2019 Best Franchise Employer 2018 Malaysia’s Healthiest Workplace AIA Vitality – Most Improved Workplace International Franchisee of the Year 2018 2019 Agnes Chee Modul latihan terpilih McDonald’s Program ini memberi peluang Best Employer oleh Kincentric Emerging International Franchisee juga diiktiraf sebagai kredit boleh kepada warga kerja McDonald’s 2019 of the Year 2018 Roger Ting dipindah kepada program MBA, UTM Malaysia terus meningkatkan diri Commitment to talent Focus Award dalam pendidikan dan kerjaya oleh Kincentric CSR Awards Malaysia
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