SPECIAL ACHEMA 2018 EDITION Hall 6.1 BOOTH 70 waveInsights from Veolia Water Technologies

A QUAVISTA™ Your new digital service

DISCOVER OUR TECHNOLOGIES TO BOOST YOUR WATER VALUE FIND SOLUTIONS TO YOUR COMPENDIAL WATER CHALLENGES

WATER TECHNOLOGIES 2 WAVE I ACHEMA 2018 SPECIAL EDITION

CONTENTS 17 29 EVA Link remote control NEW WFI MONOGRAPH The new smart EVALED® & cost reduction evaporators management 05 18 31 Next Generation ACTIFLO® REVERSE OSMOSIS Critical Utilities One of the highest performing VS WFI clarifiers in the world 06 20 32 Interview AQUAVISTA™ Certification BAYER Aude Giard & New purified water and water Jean-François Nogrette injection system 08 21 33 AQUAVISTA™ AQUAVISTA™, digital trust FISHERMAN’S FRIEND The water digital service Reliable, FDA complant, water system 10 22 34 Water quality for a Smart glasses: GRINDESK laboratory monitored how to support your plant’s Rising to the challenges of a difficult by AQUAVISTA™ operations? pharmaceutical wastewater 12 24 35 AQUAVISTA™ for a soft WASTEWATER: ZIMMER drink manufacturer choose the right supplier 100% recovery of the wastewater Portal, Insight & Assist generated 14 25 36 A volatile PCP WASTEWATER MARKET LEADING pharmaceuticals TREATMENT GUIDE PHARMACEUTICAL company COMPANY 16 26 38 AQUAVISTA™ DISTILLING EXPERIENCE: LINDHARDT for the Oil & Gas evaporation for small Reliable neutralization of highly Industry cosmetics facilities fluctuating wastewater volumes CONTENTS 3

39 47 56 EGY VAC RAPIDE STRATA™ Follow the Electron A first Short cycle regeneration ion for lithium, nickel and cobalt exchange deionisation producers 40 48 58 PISA SIRION™ Mobile Water Services The biggest purified Reserve osmosis systems Delivering water anywhere water system 41 49 59 ORION® ANOXKALDNES™ MBBR HYDREXTM Hot water Sanitisable Solution The next generation polishing Water treatment chemicals for the Pharmaceutical Industrie technology 42 50 60 THE NEW ORION EXENO™ AQUA service plant audit OFFERING Drug residues removal solution Expertise to optimise your plant 43 52 POLARIS™ MED BIOSEP MBR® 61 Veolia Industries Global Multiple Effect Distiller An aerobic biological treatment Solutions Integrated solutions for the industry 44 53 POLARIS™ VCD EVALED® Vapour Compression Evaporation technologies for Distiller wastewater treatment 45 54 POLARIS™ CSG IDRAFLOT™ Clean Steam Generator Flotation technology

46 55 IONPRO™ MBD™ Reverse osmosis & CEDI Modular Brine Crystallization System ASSET MANAGEMENT

COMPLIANCE SMARTER WATER SOLUTIONS

PERFORMANCE EXPERTS ONLINE

REMOTE ACCESS CONVENIENCE

WATER TECHNOLOGIES 5 waveInsights from Veolia Water Technologies

Next Generation Critical Utilities

In the pharmaceutical industry, water is used in the manufacturing process as an ingredient but also as a cleaning agent. Production of purified water, pyrogen-free water and water for injection to international pharmaceutical standards is widely recognized as a critical process. In collaboration with our clients we develop efficient water generation systems that meet and exceed these international standards.

No matter the application - pre-treatment, generation of purified water, production of water for injection, storage and distribution or wastewater treatment - we use the best available technologies to improve manufacturing efficiencies and reduce costs without compromising process security or product quality. All aspects of our product development, project management and service offerings are managed to a high quality standard to ensure that our dedicated team of experts is in tune with market needs.

In today’s manufacturing plants our customers require reliable data to optimize their manufacturing process. AQUAVISTA™ is Veolia Water Technologies’ solution solution. Entirely dedicated to water treatment applications it offers expert insight via a secure cloud platform available 24/7.

AQUAVISTA™ is built on the back of a worldwide network of service personnel dedicated to maintaining and optimizing compendial water treatment systems and pharmaceutical wastewater plants. Veolia maintains thousands of systems worldwide to ensure that clients’ compliance and uptime objectives are always met.

In the following pages, discover more on how we can help you to address your water challenges. 6 WAVE I ACHEMA 2018 SPECIAL EDITION

INTERVIEW Jean-François Nogrette, CEO & Aude Giard, Chief Digital Officer Veolia Water Technologies

What are the main challenges of This information must be accurate on their own business value and the water world? and reliable, it must be available in on the performance of their daily real time, over a long period of time. operations. Jean-François Nogrette: We often talk about the issue of access How can we get an accurate and These digital tools need to be to water. This is of course a very reliable information? flexible, they need to be available important topic that needs to be 24/7, and most importantly, they JFN: This information can be addressed, along with access to need to be available on a highly obtained by establishing the digital sanitation and the importance of secured Cloud platform. This is how plant. water reuse. But there is another we can provide information to our topic that we don’t address as much, clients and establish a long-term and that I feel is very important, and For me, the digital plant is a lever to boost operational performance relationship based on trust. that is the issue of trust. and it is also a way to solidify a long-term pact with the client. This Could you give us an example of In many parts of the world, we are pact of trust is based on real-time the benefits of a digital plant? sharing, exchanging and reusing data paired with water treatment water in various ways, through expertise and a worldwide Aude Giard: Yes of course, we have many different partners at a much benchmark. several projects. One example is faster pace than ever before. These our customer BlueKolding who exchanges must be based on trust, The world is changing fast, optimized its energy consumption and trust can only be established technologies need to respond to an thanks to our digital offer through information. increasingly complex environment AQUAVISTA™. and help us address the challenges Information about water quality, of water scarcity and water reuse. BlueKolding is an environment, of course, quality of the water And as I mentioned before, they energy, and climate company which coming in, quality and composition need to secure the trust of the client covers the entire municipality of the water going out, but also and of the end-user. information about chemical of Kolding in Denmark. They are consumption, about the amount Water is either an ingredient of inspired by the concept of blue of sludge generated, of biogas customers’ value creation or a economy and and are constantly produced and energy used. cost of compliance but either working to find new ways of Information about hydraulics, way, it needs to flow as per exploiting the resources in about the network, even about the expectations. Implementing a wastewater and improving processes weather. digital plant can help clients focus to clean it. VEOLIA WATER TECHNOLOGIES I INTERVIEW 7

Veolia has been working with We are really lucky to be able to take And we have an “Insight” module, BlueKolding for several years. In 2017, advantage of these VWT long-term based on more advanced analytics, they decided to adopt our digital experiences. Innovation is in our DNA looking at long-term data, liaising service offering Aquavista. Doing this and we count on this new offer to operational information and gave them access to a sort of digital improve the operations of our clients’ financial information to deliver autopilot at the service of energy plants. business decision KPIs and enable optimization, while maintaining operators and managers to simulate robust and sustainable water AQUAVISTA™ is not just one offer, the impact of an operational treatment. it presents four different modules decision. which can be adapted to our They had the flexibility to choose different clients’ needs. As a digital services solution, which features of AQUAVISTA™ they AQUAVISTA™ is value driven. wanted to activate on the processes A customer portal which provides in their plant. They have access to real-time remote monitoring of Our ambition is to deliver high real-time cloud-based information equipment and alert management value services to our customers and that optimizes energy use and to our clients. address their key business stakes and energy production through biogas. industrial challenges : It also optimizes sludge production The AQUAVISTA™ Plant, our • increase their operational efficiency and recirculation, and it optimizes most complete offer, is a stack of and plant uptime, chemical usage. remote controls algorithms that • improve their water quality embed twenty five years of process anytime anywhere How far does Aquavista help knowledge of our engineers in • ensure the output effluent the municipalities and industrial Denmark. This product provides real- companies to better operate their time remote controls on drinking complies with regulation for a plants? water & wastewater treatment better environmental footprint plants (municipal and industrial). • work on the complex energy AG: AQUAVISTA™ is a complete suite exchanges the plant perimeters: of digital services using internet- We have some other modules in the biogas management optimization, of-things, advanced analytics and pipeline, for example, a module called SMARTGrid and energy balance, our water treatment expertise. We ‘‘Assist’’ which aims to provide our water network optimization, etc developed Aquavista on several customers with remote expertise by of our existing technologies, on giving access to the network of VWT Connecting our customers to solutions provided to our customers process and commissioning engineers Aquavista will make them better during these past few decades and (water quality reports, compliance operators of our technologies and on our design & build experience. reports, online expertise, etc.). will boost their own value creation! �

SHARE VALUE TRUST

DIGITAL QUALITY ACCURATE & RELIABLE

BEST-IN-CLASS DATA SECURITY CLOUD CLIENT 8 WAVE I ACHEMA 2018 SPECIAL EDITION

AQUAVISTA,™ the water digital service

AQUAVISTA™ Portal AQUAVISTA™ Insight

KEY FEATURES KEY FEATURES Single point of reference for all information Through remote access to an information relating to your water treatment system: dashboard, benchmarks and suggestions for > real-time remote monitoring of equipment process optimization, AQUAVISTA™ provides: data, > key operational information overview, > dynamic alarm management and > analysis of technology units performance, information for operators, > global benchmarks (comparison, scenario > key information about service contracts and and optimization). reports, > archive of all service and sales orders, This data-driven optimization of equipment >  access to equipment data: user guides, performance could ultimately result in a full performance documents, calibration auto-pilot solution. certificates, documentation for a specific ADDED VALUE site, O&M manuals and training videos/ A dashboard for managers, operators and materials for operation of selected engineers, built in conjunction with the technologies, existing AQUAVISTA™ Portal and leading to: > notification of events for equipment. > global benchmarking, ADDED VALUE > continuous optimization review, > Improvement of preventive maintenance > monitoring of key performance indicators. through dynamic alarm management, > access data from multiple sites via a single point of entry, > private and secure, > 24/7 managed service, > ATAWAD: Any Time, AnyWhere, Any Device, > improves convenience and simplifies operations. RESOURCING THE WORLD 9

AQUAVISTA™ Assist

KEY FEATURES Support operators’ treatment processes through access in real time to knowledge, digital training and a network of process engineers for: > advice in a timely manner, enabled by data as well as a consistent platform, > a better understanding of the specific end users’ operations, > an improved risk mitigation to meet your challenges (compliance, plant shutdown, etc.).

ADDED VALUE > Community management where operators can communicate and share knowledge with other operators and Veolia process engineers. > Operators can request support from Veolia Water Technologies (site visit, online assistance for maintenance service, troubleshooting, emergency support).

AQUAVISTA™ Plant

AQUAVISTA™ Plant is a holistic solution: > a suite of intelligent software solutions, > a state-of-the-art plant overview, > an online control & forecasting tool.

AQUAVISTA™ Plant is implemented across several countries with hundreds of plants already connected.

It is suitable for small and large municipal and industrial wastewater plants. 10 WAVE I ACHEMA 2018 SPECIAL EDITION

Water quality for a laboratory monitored by AQUAVISTA™

The Biochemical & Molecular Biology offer that allows laboratory technicians and laboratory at Nîmes University Hospital medical biologists to have real-time access has four main activities: the Biochemistry, to water quality monitoring and to intervene Hormonology, Biological Oncology and within the scope of preventive and curative General Toxico-Pharmacology sectors, for both maintenance actions. routine and emergencies; the Toxicology and specialized and forensic Pharmacology sector; Traceability at the heart the Molecular Genetics sector (somatic of the laboratory oncogenetics, neurogenetics, constitutional The current era of medical biology pharmacogenetics) and finally a delocalized laboratories is the consolidation of analytical Biology sector. solutions (grouping of several analysers into a single one) for medico-economic aspects The laboratory team is composed of 41 to ensure greater traceability in sample staff, of which 26 technicians who are processing procedures, while optimising the mainly in charge of the maintenance of the analysers’ performance and production. analysers and the technical validation of the examinations and also nine medical biologists “Previously, each analyser had a dedicated who ensure, among other things, the medical water supply, today a single water expertise of the laboratory examinations production plant must be able to produce through the provision of advice to clinicians a sufficient volume of water while ensuring and a university teaching activity. an irreproachable water quality, as this is an essential part of the analytical process The laboratory operates 7 days a week and at the origin of the production of patient 24 hours a day and on average the laboratory examination results”, explains Dr David-Paul processes 1200 samples/day and produces 2.4 De Brauwere, hospital practitioner at the million procedures/year. Biochemical & Molecular Biology laboratory. These automated technical platforms are at The Biochemical & Molecular Biology the heart of the laboratory’s organisation; laboratory at Nîmes University Hospital they make it possible to manage high flows has been using Roche Diagnostics and while meeting the quality and traceability Veolia solutions since 2013. This solution standards required by regulations. is differentiated by a complete analytical RESOURCING THE WORLD 11

Roche Diagnostics France supports laboratories in this evolution by offering high- performance, proven analytical solutions for automated technical platforms.

Clinical analysers need a constant, safe and compliant supply of water to produce and reproduce reliable diagnostic tests. Roche and Veolia’s offer meets this requirement for quality and traceability. It includes both the Roche product lines (cobas®8000), Medica Pro for water supply and the user interface with the AQUAVISTA™ portal for real-time water quality monitoring.

An interface that facilitates “For example, regarding resistivity, we the accreditation process evaluated at 18 hours the interval between the By 2020, 100% of the NABM examinations beginning of its deterioration and its impact produced by a laboratory must be certified. on water quality and therefore on the results The COFRAC (COmité FRançais of patient examinations. Water quality is at d’ACcréditation - French Certification the heart of the laboratory’s activity in order Authority) is in charge of issuing these to ensure a constant quality service in the certificates to medical biology laboratories production of test results while guaranteeing who must meet the specific requirements the performance of our production: over concerning competence and quality required 1,000 samples are processed every day; 24/7 by standard NF EN ISO 15 189. reproducibility of analytical processes is essential for rigorous monitoring of patients’ With a view to full accreditation in 2 years: biological parameters.” “access to an interface that centralises water quality histories and allows us to view all When an alarm sounds, or when one of the these main parameters on a single page - water quality monitoring parameters shows temperature, conductivity, resistivity - provide a deterioration of the water quality, the a guarantee of traceability; as well as access technicians intervene immediately as part of to the calendar of events, allowing us to a preventive maintenance action. view the history of alarms. We become more efficient! We can immediately provide all the “This type of early warning has enabled us to information requested during the COFRAC reduce the number of alarms since the solution audits”, says Dr De Brauwere. has been deployed in our department”, concludes Dr De Brauwere. � Anticipating risks: preventive maintenance Customer: Roche Diagnostics Every day, the technicians check the water End user: Biochemical and Molecular Biology Laboratory quality from the AQUAVISTA™ Portal. Thanks at Nîmes University Hospital (CHU de Nîmes) to the graphs, they can see if the water quality is deteriorating, and if necessary, act Solutions: cobas®8000 (Roche Diagnostics), Medica Pro & AQUAVISTA™ Digital Services from Veolia Water preventively by changing the Medica Pro Technologies filtration cartridges. 12 WAVE WAVE #07 I IFAT 2018 SPECIAL EDITION

AQUAVISTA™ for a soft drink manufacturer, Portal, Insight & Assist

Food and Beverage companies currently face The Problem several challenges with water management, During operation the performance of both which is especially true concerning ingredient ultrafiltration units had severely and abruptly water used in the actual product. It is a declined. Discussions, analysis and various key challenge to monitor in real-time the counter measures such as CIP procedures quality of their ingredient water in order on site had been carried out without to ensure the maximum traceability of the sustainably solving the problem. Since a production processes to ensure compliance to further degradation of the UF performance increasingly stricter regulations. would have lead to a shutdown of the plant causing considerable damages and costs, Project Scope an action plan was defined by Veolia Water In September 2015, a 100m⁳/h water Technologies engineers. The main objectives: treatment plant for a global beverage leader • Determination of root causes of rapid was installed in North Africa. The solution differential pressure increase implemented is BERKEFELD PurBev®, a range • Reduction of the differential pressure of the of hygienic water treatment solutions for UF systems by performing modified CIP the food & beverage industries consisting • Inspection of the dosing equipment and of reverse osmosis, activated carbon dosing rates and ultrafiltration technologies. This • Check of chemical quality and concentration beverage company was looking for a way to considerably improve the monitoring of The Action their ingredient water. One of the client’s As Aquavista Portal, Insight and Assist was main objectives was to improve their water implemented, process experts were able consumption KPI liter to liter. to investigate the causes based on the available data and trends from the previous months and to suggest counter actions in a timely manner. The Aquavista digital services modules provided are Portal, Insight and Assist. The Aquavista Services has successfully allowed the company to closely monitor their ingredient water in real-time by monitoring the parameters of PurBev, with an ATAWAD (AnyTime, AnyWhere, Any Device) access to this information.

AQUAVISTA Key Features: • Remote monitoring of parameters • Remote control on demand • Operations reporting CREATING VALUE FOR INDUSTRY 13

• Feedback on performance and The client benefits from more process support recommendations for optimization and expertise to operate the water treatment • Training in local language plant, as well as from high value digital services. • HYDREX® service with special chemicals “We are very satisfied with the new Veolia performance monitoring service. This really is a high value service which helps us to reduce operational cost and improve the reliability of our water treatment plant. Veolia’s digitaliation strategy is the right step to differentiate its services further from competition” engineering director, April 2017.

This project has not only allowed for the client to benefit from increased reliability but also from increased plant uptime and an overall Client Benefits improvement in performance. The client The introduction of digital services in the feedback and testing has allowed us at Veolia water treatment plant at this production to considerably improve our technologies, site has provided technical and operational services and the PurBev design. � benefits for the client. Their processes and plant is now more reliable and they were able KPIs to reduce their operating costs. They are able to now fully access real-time data on their ingredient water and monitor Benefits the quality of it according to the regulations, • Increased membrane lifetime from and more importantly, to their specifications. 8-12 months to 2,5 y A full team of Veolia experts are in charge of • Reduced liter-to-litre KPI from 3,0 to analysing the reports generated from the KPIs 1,8l and send out immediate feedback in case • Prevented 5-8 days downtime, of any problem. These experts also provide equivalent to many thousands kilo € recommendations and advice on how to improve operations.

UF Permeability decreased over weeks CIP procedures by local operators did not stop the trend Specialised cleaning procedure by Veolia expert 14 WAVE I ACHEMA 2018 SPECIAL EDITION

A volatile pharmaceuticals company gets a cost-effective remote monitoring solution

The client tablet or PC. A bespoke control panel was also Our client is an industry-leading contract installed and fitted with a paperless chart manufacturer that specialises in handling recorder, to automatically capture data trends volatile pharmaceuticals. allowing engineers to use their time more efficiently. The needs The platform supports improved asset A new ORION™ water treatment system management and performance, leading was installed by Veolia Water Technologies to optimised efficiency, lower operational to upgrade the client’s existing plant, costs and reduced chemical and energy which, in the near future wouldn’t meet consumption. In addition, intelligent tools the required pharmaceutical standards. As use the data to help minimise manual part of this project, the client also wanted maintenance, as well as costly downtime to address a number of logistical problems; and non-compliant events, by supporting firstly, the plant room was in an isolated a proactive, data-driven approach to plant location, making routine monitoring by management. staff inconvenient, and secondly, remote monitoring via their existing business The results management system (BMS) was difficult to AQUAVISTA™ overcame the difficulties manage and not straightforward. associated with the plant room’s isolated location and integrating the existing BMS, The solution providing a cost-effective, remote monitoring Veolia Water Technologies recommended solution. The system is easy to manage and its AQUAVISTA™ digital services platform, can be accessed by multiple engineers, who which is specifically tailored to the are automatically notified of any plant alerts client’s requirements, offering real-time, and alarms. 24/7 monitoring and direct access via a The alarms are colour-coded using a traffic secure, private portal using a smartphone, light system to reflect the urgency of response required and are also copied to Benefits Veolia’s technical support team, which helps • Remote monitoring of new water treatment platform; Anytime, Veolia to support, manage and optimise Anywhere, and from Any Device plant performance, maximise uptime and • Direct access to engineers via Smartphone, tablet or PC, maintain production. In addition, a consistent complementing manual control data history will provide a good foundation • Automatic and programmed alerts enable fast responses and for moving to predictive maintenance improved operational efficiency and maintenance within a 12 month timeframe, supporting • Data collection supports process optimisation and predictive improved safety, mitigating critical issues and, maintenance to mitigate critical issues ultimately, leading to better customer service and further efficiencies. RESOURCING THE WORLD 15

Empower your cooling tower operations!

By 2030 the world population is expected to electrical power generation and air increase from 7.3 to 8.3 billion (www.un.org), conditioning. meaning the world’s population will need at Aware of these stakes, Veolia Water least 35 percent more food, 40 percent more Technologies is consolidating its Conclusion water and 50 percent more energy. expertise to provide a state of the art With a dedicated digital solution to its clients and partners strategy for Cooling Tower, Water and energy scarcity issues across the in order to guarantee cooling tower Veolia Water Technologies has globe are increasing pressure on industries production efficiency. launched new value added to reduce reliance on fresh water sources services for Cooling Towers to and to conserve water through enhanced Digital will play a key role to allow help customers and partners efficiency, such as in cooling operations. It is these industries to better manage deliver profitable growth; key for these industries and public services to their cooling tower operations and to to transform their challenges maintain efficient cooling towers production comply with regulations. into new opportunities. to providing cool water for manufacturing,

Challenges for Cooling Tower Management

Your Challenges >>>>>>>>>>>>>>>> Our Expertise

Ensure availability of the installation: • Full Hydrex chemicals product range & expertise minimizing downtime, avoid production loss • Services contract | complete site audit - energy, water, chemicals & operation

RISK MITIGATION Energy, Chemistry & Water Challenges • Specific standardised water treatment technologies - for MU / SSF / BD water & RESILIENCE • Mobile Water Services

Avoid high penalty for legal • Services contract | Legionella Compliance Certification compliance with local legislation. • Hydrex chemicals COMPLIANCE Legionella compliance. LICENSE TO OPERATE

Reduce costs on excessive resources consumption. • Services contract | Operational guidelines and KPIs Reduce costs of operations with efficient • Control corrosion, scaling, fouling, microbiological activity through: operations & higher productivity. • MU / SSF standardised water treatment technologies COSTS EFFICIENCY • Hydrex chemicals Decrease environmental footprint. • Minimize fresh water consumption through internal and/or external reuse • Optimize energy consumption, water quality & chemical consumption

BRAND CSR

Unique Digital Solution for Cooling Tower Needs AQUAVISTA Solution for Cooling Tower AQUAService Remote Opt-E Solution Structure / Design Based Data Based Schematics of Specific Real Data Analysis Remote Monitoring Customer System

01010111 01101101 Analyze Advanced Analytics / KPIs

Remote Accessibility Forecast Structure Based Simulation Data Based Forecasting 16 WAVE I IFAT 2018 SPECIAL EDITION

AQUAVISTA™ for the Oil & Gas Industry a new era in service solutions for Water Injection Asset Integrity Management

Veolia’s unique combination of a digitized visibility into the performance of the water system with expert engineers now provides injection system. Combined with the onshore upstream water injection assurity. process specialist delivered by Veolia through Aquavista Assist, a service of true value is Our expertise in facility asset management integrated into the customer’s teams, both has been gained from decades of experience onshore and offshore. in operations enabling us to balance Using OSIsoft PI, Aquavista will transform conflicting drivers and deliver pragmatic upstream water injection operations; outcomes based on the actual production unlocking the value of your data to transform needs of the Industry. it into relevant business driven operations. Aquavista improves water injection system In the challenge to meet the oil & gas performance: • Real-time upstream data capture onshore • Business KPI’s for water injection • Laboratory analytics and manual offshore batch control inputs • Generates “benchmarking” performance KPI’s. • Technical and process support by Veolia specialists. • Bespoke water injection operational support for unlocking availability and industry’s need for improved operation and reliability reduced OPEX, Veolia has developed the • Optimised chemical consumptions and AQUAVISTA™ digital services platform that performance allows smarter management of our client’s • Early event detection notification for upstream water injection systems; improving operational risk reduction performance, minimising operational risk, whilst reducing OPEX. Existing methods of handling and assessing The key benefits to our clients: water upstream asset data was problematic as a injection assurity - providing increased oil service provider onshore. Aquavista, Veolia’s recovery and reduced OPEX real time monitoring service, delivers early warning of deteriorating performance and operational issues, giving unprecedented RESOURCING THE WORLD 17

EVA Link Remote Control EVA Link, the remote control access, EVA Link remoteis one of the most important control service included into the EVA-Life program. EVA Link is the new service productThe targeted to Clientsnew smartEVA Life,EVALED the program which makes evaporators who have an evaporator equipped your evaporator perfectly performing with a management.state-of-the-art HMI. for its entire life. This ultimate interface allows EVALED is a reliable partner as ensures to keep your evaporator under a lifetime guarantee for the EVALED controlEVA and toLink optimize is the its new service pack dedicatedevaporators. to EVALED evaporators which allows to monitor your performances, thanks to the daily checks waterand to thetreatment updating unit from smartphone, tablets and PC. of parameters and programs. Evaporation Leadership since 1978 Veolia Water Technologies Italia Via Pra’ di Risi, 3 • 33080 Zoppola (PN) • Italy tel. +(39) 0434 516311 • fax +(39) 0434 516310 � [email protected] | [email protected] In keeping with theAPPLICATIONS progressive nature of the company, Alarm notification can be set up REFERENCE we reserve the right to amend details without notice. www.evaled.com for rapid troubleshooting from � Ideal to optimise EVALED Chemical, Detergents Veolia personnel (available in the evaporators’ water treatment production (ITALY) GOLD level service pack). performances and reducing Remote operation and running costs. assistance, immediate support FEATURES and troubleshooting, Reduction BENEFITS � Access to your water treatment of non-scheduled maintenance unit from any device (PC, tablet, activities and consequent � Real time data and trends check- smartphone) downtimes. up � No software or license to buy � Monthly data check-up and back- up (with technical comments only � Password security protocol with with the GOLD level service pack) double access level.

� Alarms notification via e-mail/ SMS

� Minor modifications on PLC and HMI’s softwares upgrading

� Veolia’s technical personnel will intervene via online request. 18 WAVE I IFAT 2018 SPECIAL EDITION

ACTIFLO®, one of the highest performing clarifiers in the world boosted by digitalisation

• Asset improvement: scenarii for Actiflo is ahigh rate compact water clarification process in � Operational cost savings which water is flocculated with microsand and polymer in a � Effluent quality improvement and Turbomix® draft tube. The microsand enhances the formation stability of robust flocs and acts as ballast, significantly increasing their � Throughput increase settling velocity. The unique characteristics of the resulting • Asset Benchmarking: Comparison of microsand ballasted flocs allow for clarifier designs with very multiple sites or the same site over different short retention times, high rise rates and extremely compact seasons system footprints that are up to 50 times smaller than other clarification processes of similar capacity. It counts more Benefits than 1,000 references all over the world, for municipal and Aquavista Insight gives the plant managers industrial water and wastewater treatment over the past more peace of mind by: 25 years (see page 25 to know more about Actiflo). • An improved operation of the Actiflo: real- time optimisation of the plant based on historical data and intelligent algorithms. The AQUAVISTA™ team works with the • Having a greater stability of downstream technical department and the data scientists treatment: by an optimised clarified water of Veolia to improve the performance of the quality, the lifetime of the downstream Actiflo thanks to the digitalisation. In light of filters are increased and the process the market needs, are developed Aquavista stabilised. Insight and Assist. • Reducing operational costs: reduced polymer and coagulant consumption. In one AQUAVISTA™ Insight plant 19,8% chemical savings. Plant operators are faced with increasing • Increasing resilience of the operation: demands for continuous process improved up-time of the operation and optimisation, reduction of water, wastewater, increased predictability of the operation. chemical and energy consumption, while not • Ensuring compliance by increase jeopardising the process stability and meeting operational resilience. strict regulations. To support clients in this • Learning from comparable sites: Evaluate crux, Aquavista Insight aggregates historic the performance of different sites to apply data acquired from multiple Actiflo around lessons learned throughout. the world and real-time data from site, and applies analytics developed based on Veolia’s “By adding Veolia’s process expertise to the experience in designing and operating water new digital tools we can go much further and wastewater treatment plants worldwide. in monitoring and optimizing the quality of treatment. We have access to an “enhanced” Features process control adapted to each site, which • Asset monitoring: Correlation of process represents a real optimization compared to data with operational costs what we had with scientific formulas alone. CREATING VALUE FOR INDUSTRY 19

In addition, thanks to the Aquavista Insight • Online training materials: Documents/ dashboard, operators have a global and videos on process troubleshooting, comprehensive vision of their installations. maintenance etc. The operator thus benefits from a continuous supervision and optimization service.” Philippe Benefits Bréant, projects department director, Veolia To support you in this, Veolia is developing Research & Innovation. AQUAVISTA™ Assist, a suite of digital communication channels and training In cooperation with our customers, we have modules. It is based on a long-term carried out several tests on their Actiflo. experience of troubleshooting, maintenance Aquavista Insight has a real impact on their and process knowledge that have been operating expenses, the processes carried out compiled into training materials, as well as on the various operations are optimized, which access to experts at your own convenience. in turn extends the equipment’s durability. We AQUAVISTA™ Assist will give more agility can see a real optimisation of the operation to Actiflo operators, and will secure the of the plant and water quality”, Philippe equipment by: Sauvignet, water industrialization manager, • Having a direct line to process experts from Veolia technical & performance department. Veolia to support with day to day questions, pro-actively ensuring that problems are AQUAVISTA™ Assist resolved avoiding plant downtime The framework under which a plant is • Knowledge sharing with other sites operated is challenging: technologies are • Providing continuous development of highly complex, new developments occur operators, by attending training sessions at a fast speed, the number of operators is or revising materials at the operator’s own declining and there is often little time for speed and time training. In a day to day operation it is thus • Facilitating onboarding of new operators challenging to solve complex problems or by giving them access to a library of step- improve operation. by-step training videos, troubleshooting support and process knowledge Features If combined with AQUAVISTA™ Portal, Veolia • Communication platform: Channels to experts can access real-time data and provide exchange with operators from different sites even more powerful advice. � • Virtual process engineer: Specialized support from a network of experienced Veolia experts 20 WAVE I IFAT 2018 SPECIAL EDITION

AQUAVISTA™ Certification

AQUAVISTA™ is embedded by design in standard equipment made by Veolia Water Technologies. All our AQUAVISTA™-compatible technologies will be stamped and certified by Veolia Water Technologies as able to be integrated within the AQUAVISTA™ environment.

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Scan the QR Code and discover new digital features for your technology ► RESOURCING THE WORLD 21

AQUAVISTA™, digital trust

Digital transformation is no longer a buzz- Physical security means that the phase where word: it has become a reality. The growing the data is acquired is safe. This is achieved by connectivity of equipment, people and ensuring the physical security of the device businesses has profoundly changed the entire or equipment, of course, but also through landscape in which businesses are operated secured accessibility and data encryption. and is quickly becoming a key parameter of Veolia Water Technologies complies with all success for companies all over the world. industry standards. The amount of data captured through these connected systems, the big data, Network security covers data transfer. We processed with intelligence in cloud gives a ensure that the data transits through secured way to optimise the processes and increase tunnels and that the protocols used for data the overall efficiency. Hence it needs to be communication are secured and recognized protected and the channels through which by registered regulation entities. Moreover, it transits must be controlled and secured network-enforced policies are put in place. to ensure that it is only available to those for whom Cloud security is all about it is meant. safe data aggregation and PHYSICAL SECURITY safe data analysis. On a cloud The increasing digital Data acquisition architecture, security is in connectedness of the entire place by design. A dedicated value chain creates agility team of security experts with and procures flexibility, NETWORK SECURITY access to state-of-the-art but it also demands that Data transfer tools manages the security cybersecurity risks and and applies continuous threats be effectively security improvement DIGITAL SECURITY assessed and thwarted. Data aggregation / strategies, while also The key is to address these Data analysis conducting penetration challenges by embedding tests and security audits. security at the core of We ensure cybersecurity platform design. compliance (NSIT/IES Standards) and apply industry-proven security architecture practices. At Veolia Water Technologies, we believe that security is better and stronger when it is built The value and the volume of data have in and not bolted on. Our Digital Platform, never been higher, affording users with a AQUAVISTA™, is built with security at its core. level of information and flexibility that has Cybersecurity aspects are considered as vital to never been seen before, but which could the design and architecture of the platform, and also potentially make businesses more we ensure that best-in-class security practices vulnerable than ever before. It is imperative are enforced over the entire infrastructure. that we maintain confidentiality, integrity and availability of the data and Veolia Water Physical Security, Network Security and Cloud Technologies is committed to do so in Security: the complete digital landscape is partnership with our clients. � addressed. 22 WAVE I IFAT 2018 SPECIAL EDITION

Smart glasses: how to support your plant’s operations?

VIRTUAL SUPPORT • Live video calling & annotations → Support User from back-office that can instantaneously Operator or technician on site annotate things in your field of view Features & Added Values • Hands-free glasses → Increased safety • Access to manuals and checklists precaution, focus on tasks (document/videos) → Remember to perform all tasks in the correct order VIRTUAL REALITY • Live video calling → Troubleshooting User support from the back-office, enabling them • Engineer, operator, technician during to see exactly what you are seeing and training or design phase, off-site instructing you Features & Added Values • Shoot pictures or videos → Record your • Simulated image of an equipment/plant in steps for quality assurance 3D → walk inside a plant before doing it in • Hands-free glasses → Increased safety real life, increased safety precaution, focus on tasks • Explode the equipment → Understand how the equipment is built, facilitating 3D/AUGMENTED REALITY maintenance services User • Build 3D representation of the build Engineer, operator, technician during training environment, e.g. for refurbishments before or inspection, off-site implementing them in real life → time Features & Added Values savings, cost savings, safety precautions • Walk around a 3D image of a plant on a computer → no need for glasses • Familiarise and train operators on a new plant → increased safety, time savings • Tag equipments with datasheets or points of precaution → ease of use, ensure data transfer, increased health and safety

MIXED REALITY User Operator or technician on site Features & Added Values • Instructions superimposed on your actual field of view → Read instructions and highlights while seeing the equipment in front of you Innovative Water Solutions

WATER TECHNOLOGIES

Through its innovative solutions, Veolia Water Technologies enables industry, local authorities and citizens to optimize their use of resources for more efficient, environmentally-friendly and socially responsible outcomes.

We understand the importance of increasing the value of water and we do so by supplying high quality water, treating and reusing wastewater, producing and/or recovering energy, extracting raw materials and capitalizing on valuable byproducts. www.veoliawatertechnologies.com 24 WAVE I ACHEMA 2018 SPECIAL EDITION

Wastewater: choose the right supplier to gain competitive advantage Shaun Summers, Pharmaceutical Market & Key Account Manager at Veolia Water Technologies

Pharmaceutical wastewater treatment is of bidding and the risks are comparable to a growing market. Over the last couple of major design/build projects but with a much years the industry has begun to realize that lower return – this discourages suppliers from wastewater treatment is a way of gaining bidding and thus limits the choice for clients. competitive advantage in an industry where margins are increasingly tight. An optimized There are many projects by region but treatment line can reduce operating costs, few by country remove production constraints, reduce We estimate that there are 20-30 projects a non-compliance risks and provide options year in Europe for example. But at a country for water reuse. But it is not an easy area for level that translates to 2-3 per year. As such, clients to find suitable suppliers…and here is country level suppliers mostly avoid this why: market and those that do respond pose a risk for clients due to their lack of experience. Wastewaters differ greatly between Regional or global suppliers are better projects positioned to centralize expertise and respond This means that it is time consuming and through their local entities – reducing risks hence costly for suppliers to respond to and costs for all concerned. one-off calls for tender. The characteristics of wastewaters may be so specific that lab Industry knowledge is the key to tests and pilot plants are required in order to success minimize risk and optimize the solution. Knowledge of wastewater treatment alone is Furthermore the combination of variability not sufficient to meet clients’ requirements in and complexity do not fit well with this market. It is also essential to understand standardized solutions, which are regularly clients’ products, production techniques, and deployed in other markets to control costs the legislative trends that may impact their and risks. Only suppliers with significant industry. As such, suppliers who dip in-and- experience in the market, good analytical out of the market are of less interest to clients capabilities and solid relationships with their than those that have daily exposure to the clients manage to deliver standardized units market. The latter often translates into global and their associated advantages. partnerships and co-development initiatives.

Projects are relatively small for the At Veolia we have the technologies, we risks/costs involved understand the market - as we are exposed Wastewater projects range is value from 1 – to it on a daily basis - and we are in a good 10M€ depending on the size, scope and type position to reduce risk and optimize cost for of project; with the majority of projects being clients through regional/global initiatives and around the 2-3M€ range. However, the cost standardized solutions. CREATING VALUE FOR INDUSTRY 25

Supporting personal care product manufacturers in their wastewater treatment challenges

In today’s Personal Care Products (PCPs) • What is in the wastewater? facilities, an effective wastewater treatment • What options exist for treating pollutants? is essential. Here are some points for • What are the pros and cons of different consideration. techniques? • What are the typical treatment lines? The production of shampoos, perfumes or skin moisturizers uses water and a variety Veolia Water Technologies is highly of compounds inevitably find their way experienced in water treatment and has into plants’ effluent streams in varying hundreds of wastewater and reuse references. concentrations. This has been captured in a special PCP Wastewater Treatment Guide that is now Although the human health effects of many available. To request your copy email Shaun of these compounds can often be seen as Summers, Pharmaceutical Market Manager at positive, their environmental impacts to [email protected] various wildlife and the broader impacts from widespread environmental exposure are uncertain.

For PCP manufacturers, implementing a wastewater treatment process that meets legal requirements is the main challenge. But increasingly it is also the key to the sustainable development of the business as well as for cost control. The first step in meeting these challenges is knowledge: 26 WAVE I ACHEMA 2018 SPECIAL EDITION

Distilling Experience: Veolia Water Technologies Industrial Sales Manager, Kalpesh Shah, explains how evaporation can help smaller cosmetics facilities to save money on wastewater disposal.

Energy Managers are starting to realise that This water vapour can then be condensed by wastewater from cosmetic production is cooling to remove the latent heat, producing a potential source of money instead of an distilled water for re-use. What is left behind unwelcome expense. Evaporation for smaller in the evaporator is a concentrated liquid, cosmetics manufacturing facilities that around only 10% of the original volume which currently dispose of liquid waste offsite will substantially reduces off-site disposal costs. reduce wastewater disposal costs and offer For this process to work the water has to be at opportunities for recovering raw materials its boiling point and, at atmospheric pressure, (such as disinfectants, proteins and glycols) as this is 100°C, a temperature which can break well as recycling water. The article will explain down many pharmaceutical and cosmetic how evaporation works and demonstrate a ingredients. The latest generation of heat customer that is using the technology. pump evaporators operate under vacuum, which means that water boils in the range How Does It Work? of 30-40°C. The resulting low temperature Evaporation is a very old technology – think evaporation means that it is possible to extracting salt from sea water – and this recover even heat sensitive raw materials concept has been applied in many industries from wastes. but, in the context of wastewater treatment it has all too often been dismissed as Heat pump evaporators use a compressor uneconomic. However, things are changing. driven refrigerant circuit to extract the latent As alternative disposal routes such as heat from the water vapour, which condenses sewer discharge and landfill become more it, and then transfers it to the liquid to expensive, evaporation is looking more and evaporate it. This is a highly efficient way of more attractive. Offsite disposal of wastes recovering the latent heat and means that containing Active Pharmaceutical Ingredients there is very little additional heat required for (APIs) and similar ingredients, often the process. Any additional heat that is involves incineration or complex chemical treatment: evaporation is a sustainable and required can be provided by an internal environmentally friendly alternative that can electric heater or an external hot water supply. reduce the waste volume by up to 90% giving The result is a process that uses, typically, 0.15 a significant cost saving. kWh per litre of distillate.

Cosmetics and pharmaceutical Forced Circulation or Scraped Surface? manufacturing facilities that currently dispose There are two principal technological options of liquid wastes offsite can use evaporation for evaporation: forced circulation and scraped to minimise operating costs and recover surface. In forced circulation units, the raw materials including APIs, disinfectants, liquid is pumped through a heat exchanger proteins and glycols, as well as recycling water. to increase the temperature to about 40°C How? Well, evaporators work by converting but, because it is under pumped pressure, water into vapour, which needs heat to it does not boil. The hot liquid then enters overcome the latent heat of evaporation. the evaporator body, which is under vacuum, CREATING VALUE FOR INDUSTRY 27

where the liquid “flashes” to form vapour worldwide, with their main facility in Italy, leaving behind a concentrated liquid stream. manufacture hair care products operating The recirculation velocity maintains turbulent 24 hours a day for six days a week. The conditions in the heat exchanger tubes to plant produces 36TPD (Tonnes Per Day) of keep the heat transfer surfaces free from wastewater with a Chemical Oxygen Demand deposits which could adversely affect heat (COD) in excess of 30,000mg/l. This was transfer efficiency. This type of evaporation originally treated by a membrane bioreactor means that the liquid and vapour phases are (MBR) producing a high quality treated easily separated under gravity, producing the effluent fed directly to a reverse osmosis highest distillate quality. plant for recovery. The MBR also produced about 0.5tpd of excess biological sludge. The Forced circulation evaporation is about company’s global sustainability targets set distillate quality, but scraped surface goals for water and raw materials reduction, technology is about minimising the volume which led the facility to search for an effective of concentrate for disposal. It can even handle solution that would allow them to reduce high viscosity or foaming wastes. Scraped both water consumption and MBR sludge surface is like reducing a sauce in cookery – if production. Initially they installed a small you don’t keep stirring it, it is going to burn. heat pump evaporator to concentrate high Heat is transferred rapidly by conduction density wastewater for off-site disposal. This from the cooker through the bottom of the was so successful that they decided to see saucepan to the liquid. The heat is then what other evaporation technology could be transferred from the hot saucepan into the implemented. liquid. This hot liquid then moves away from the heating surface by convection into the After a review of the site operations and bulk of the liquid. As the liquid viscosity wastewater characterisation, Veolia’s increases, the rate of convection is reduced, engineers developed a scheme using two so more heat is going into the liquid than stages of evaporation. The first stage uses a can be removed; with the result that the TC30000 FF viscous liquid at the bottom of the saucepan MVR evaporator to treat 30TPD of dilute overheats and burns. Stirring removes the wastewater producing 27TPD of distillate and liquid from the hot saucepan doing the job 3TPD of concentrate, which is mixed with of convection currents. In a scraped surface 6TPD of concentrated process waste and sent evaporator the internal heat transfer surface to a RW 12000 FF scraped surface evaporator, is continuously scraped by a rotating blade which is fed with hot and cold water from that prevents viscous liquids clinging to the the on-site Combined Heat and Power surface and overheating. (CHP) plant. Subsequently this produces a further 7.5TPD of distillate and reduces the A Case in Point concentrate to only 1.5TPD, which is taken off- Looking at a case study will help to explain site for incineration. The plant performance is the difference. A multinational company summarised in the table: with more than 250 manufacturing facilities

Parameter Units Wastewater Distillate Concentrate Flow tpd 36 34.5 1.5 COD mg/l > 30,000 < 1,000 > 200,000 Conductivity �S/cm 2,500 < 50 Suspended solids mg/l 10,000 < 1 250,000 Silica mg/l 70 < 1 > 200,00 Surfactants mg/l > 50,000 < 50 28 WAVE I ACHEMA 2018 SPECIAL EDITION

Both evaporators are constructed in SAF 2507 The new plant slightly increased energy super-duplex (austenitic-ferritic) stainless consumption but this was more than steel and each has a footprint of 14.5m2. compensated for by the recovery of some The condenser cooling water and hot water 96% of the wastewater for reuse and a large for heating the scraped surface evaporator are reduction in off-site disposal costs. The overall supplied from the on-site CHP plant. result is a reduction in total treatment costs of 75% giving a payback on the investment in The combined 34.5tpd of distillate is further less than a year. treated in the membrane bioreactor (MBR) but sludge production has been reduced from 500kg/day to less than 20kg/day with an improvement in treated wastewater quality resulting from a lower COD loading on the plant.

Conclusion Evaporation can reduce off-site disposal costs and recover not only good quality distilled water but also valuable ingredients. With low capital and operating costs, evaporative technologies, such as Veolia Water Technologies’ range of EVALED™ PC heat pump evaporators, the result of three decades of evaporation experience, are now well within the reach of even small cosmetics facilities. CREATING VALUE FOR INDUSTRY 29

New WFI Monograph teases with cost reductions

Since April 2017, the revised European designed so as to minimize risk of microbial Pharmacopoeia monograph 0169 allows the growth and facilitate regular sanitization. generation of Water for Injection (WFI) by The advantage offered by distillation is that it distillation or by a purification process that is possible to operate the loop at a continuous is equivalent to distillation such as reverse high temperature thus ensuring microbial osmosis(RO) coupled with appropriate control. RO system loops run at ambient secondary membrane system. temperatures therefore require regular hot water sanitization or ozonation (coupled Towards a greater choices of with UV) to control the risk of microbial techniques contamination. Historically distillation has been the preferred method for producing WFI in the Cost vs Risk biopharmaceutical industry even though the The selection of WFI production method is US and Japan Pharmacopoeias have allowed ultimately about finding the correct balance alternatives for some years. The authorisation between cost and risk. Multiple effect of equivalent techniques to distillation by Ph. distillation (MED) is seen as less risky than Eur. offers the industry more choice. Vapour Compression Distillation (VCD) as there are no moving parts. Likewise both Production Techniques distillation techniques are viewed as less Distillation offers the reassurance of a phase risky than RO based systems, which may change from water to steam that removes be susceptible to biofilm formation if not impurities and results in product water maintained correctly. However, in a market compliant with microbial and endotoxin where margins are under pressure the OPEX limits for WFI. RO based systems achieve savings offered by RO based system and VCD compliance through the use of CEDI and units are highly attractive and an increasing Ultrafiltration (UF) downstream of the RO. UF number of clients are looking at ways to reduces endotoxin levels and removes any reduce operating costs without affecting the prevailing microorganisms. integrity of the system.

Storage & Distribution Overcoming Risks Regardless of production technique, a storage Any system for WFI production - regardless and distribution system should be well of technology - must be well designed by an 30 WAVE I ACHEMA 2018 SPECIAL EDITION

experienced company in line with the current Veolia, 30 years of pharmaceutical regulatory guidelines, correctly installed and experience then monitored and maintained to a high Whether you decide to produce Water for standard. For RO based systems, some extra Injection using distillation with the POLARISTM care and attention is required to monitor range or with the ORIONTM RO based system, the condition of the membranes. This would you can be assured that the system will include regular sanitization of the membranes produce EP, USP and JP compliant WFI. using hot water and multi-point in-line Performance optimization, risk reduction, monitoring of TOC, conductivity and possibly compliance and preventative maintenance are rapid microbiological testing. As cited above, second nature to Veolia. storage and distribution risks also need to be assessed and controlled appropriately

Quick Comparison table Veolia Water Technologies also has extensive experience in storage & distributions and turn-key projects.

Polaris VCD Polaris MED Orion™ Vapour Compressor Multi Effect Distiller Reverse Osmosis Distiller Description High efficiency distillation, Multiple effect stills with Skid mounted with high compression energy efficient falling film multi-technology system. ratio’s and ultra low droplet technology Comprising of softening, separation. reverse osmosis, CEDI & UF. WFI water quality production according to current USP,EP and JP Up to 20,000 litres/hour production WFI production with membrane based system WFI production by distillation/water to steam phase change Product monitoring with calibrated instru- ments cGMP validation documents including IQ/OQ/commissioning Cold WFI production Hot WFI production Combined WFI and Clean Steam production Independent PLC control with 21CFR Part 11 Compliance Pressurised discharge Low water footprint Hot water sanitisation capability Low steam pressure requirement CREATING VALUE FOR INDUSTRY 31

RO based systems for WFI production: what companies say?

Not tempted COMMON WORRIES* 17% Microbial control

Tempted Risk of biofilm 41% Notify authority Run a cold loop Still researching Other 42% 0 5 10 15 20 25

41 % are tempted to use RO based systems for WFI production*

THE APPEAL* In a market where margins are under pressure the OPEX savings o„ered by 1 2 3 RO based systems are highly a†ractive and an increasing number of clients are looking at ways to reduce operating costs without a„ecting the integrity of the system. Cost savings Single system for Space saving *Source: Veolia Water Technologies 2017 both PW/WFI Survey: 36 respondents 32 WAVE I ACHEMA 2018 SPECIAL EDITION

New purified water and water for injection system for BAYER

The client suitable for human therapies and the treated water specification is Bayer Animal Health is one of the is the most advanced facility of its met at all times. world’s leading producers and kind in New Zealand. suppliers of animal health products. Bayer New Zealand managing In New Zealand, Bayer Animal The solution director Derek Bartlett says the Health supplies a wide range of Purified water is produced by the new water treatment plant is a products for both livestock animals OrionTM 2000 system. The OrionTM major leap for the production site. and companion animals. 2000 is a single skid mounted “Previously it would take about six system, including softeners, 5 hours to produce 2000 litres of Water The needs micron filter, multi purpose tank, For Injection. Now we can produce In the effort to continuously single pass Reverse Osmosis , and 2000 litres in one hour. We can now produce high-quality animal Continuous Electro Deionisation get high quality water whenever health medicines in New Zealand, (CEDI). The RO and CEDI are hot we want without any restrictions, Bayer commissioned a new water water sanitised. which will impact positively on our treatment plant at its Manukau production times.” production site, which was going The resulting treated water is through a series of upgrades. further refined and distilled to The packaged plant will also allow create Water For Injection (WFI) Bayer to reduce capital and ongoing The plant was designed and using a PolarisTM multiple effect still. operational costs and eliminate constructed by AB Mandal Pty Ltd, PolarisTM produces WFI according interface risks for both the Purified Pharmaceutical process engineers. to EP and USP, using an innovative Water Generation and WFI Veolia Water Technologies falling film technology, that reduces generation plants. was contracted to provide the energy costs and start up times. equipment to produce purified The same Polaris unit is also used to water (PW), water for injection produce pyrogen free clean steam. (WFI), and pure steam for the use in Added value for the client the manufacture of veterinary drug The results > Minimising operating risks by ensuring products. It meets the demanding Veolia’s overall approach provided water supply meets the required water requirements of the European a well-designed and robust water standards Pharmacopeia, produces water treatment system that will ensure > Saving costs through maximum steam and water efficiency > Local service support > Low carbon footprint and low energy usage CREATING VALUE FOR INDUSTRY 33

Reliable, FDA compliant, water system for Fisherman’s Friend manufacturing

The client by an Veolia Water Technologies together with full support provided by Lofthouse of Fleetwood have been validated water purification system. a 24 hour response service agreement making Fisherman’s Friend since 1865 and a ‘Disaster Recovery Plan’. when chemist James Lofthouse of Now they were installing another Fleetwood in Lancashire (UK) first new production facility to meet The results formulated a menthol and eucalyptus expansion needs for new ‘zip’ The IonPROTM LX is fully compliant syrup. The company developed packaging for the overseas market with FDA and MHRA regulations and, Fisherman’s Friend into the familiar and, several million Fisherman’s as Lofthouse of Fleetwood knows lozenges which are now available in Friends being consumed globally from experience, it is a very reliable over a hundred countries around the every year, reliability was top of the plant. However, engineering section world. wish list. Once again, Lofthouse of leader Paul Grassie is aware of the Fleetwood turned to Veolia Water cost of lost production, so to ensure The enormous popularity and success Technologies. that all the water systems operate of Fisherman’s Friend has led to at peak performance he took out a Lofthouse of Fleetwood receiving the The solution five-year AQUAservice Diamond - 24 Queens Award to industry for Export The main Fisherman’s Friend hour response service contract which Achievement on three separate production facility, where water is covers all four plants. This means that occasions, along with many other used as an ingredient, is supplied Veolia Water Technologies’ engineer awards for export success. with Purified Water by a Veolia Water can prioritise any issues, reduce down Technologies OrionTM packaged water time and minimise disruption to The needs treatment solution system, whilst the manufacturing. The success of Fisherman’s Friend sugar free facility has an IonPROTM LX The contract includes emergency worldwide has meant several system to supply up to 1000 litres/ breakdown cover, parts and expansions to the manufacturing hr water for final rinse following consumables, media/membrane facility over the years. But exporting cleaning. Veolia Water Technologies’ replacements, calibration and an has made other demands: some solution for the new Pharma suite in-depth annual report for regulatory countries require the product to facility was a second IonPROTM LX, compliance. By taking up a multi-year meet with the regulations of the US agreement, Lofthouse of Fleetwood Food and Drugs Administration (FDA) benefit from fixed price for the and the Medical Health Regularity duration, providing cost savings and Authority (MHRA). reducing admin time. In addition, Lofthouse of Fleetwood This means that water used in has registered under the Mobile manufacture must comply with the Water Services ReACT scheme for water quality standards for Purified disaster recovery planning. This is Water, that is conductivity <1.3μS/ where modifications have been cm at 25°C, Total Organic Carbon made to the inlet/outlet, so that <500ppb and total viable bacteria in the event of a major failure, a count <100cfu/ml. Lofthouse of mobile treatment plant can be on Fleetwood has three separate site, connected to the system and production facilities, each supported operational within a few hours. 34 WAVE I ACHEMA 2018 SPECIAL EDITION

GRINDEKS Rising to the challenges of a difficult pharmaceutical wastewater

The client feasibility studies and for the pharmaceuticals. Reactor three JSC Grindeks is the leading optimization of the process design continues the removal of hard to pharmaceutical company in the of the MBBR technology. The reduce organic compounds. The Baltic states, based in Riga, Latvia. laboratory trials helped to identify three upstream reactors act as a the maximum concentration of buffer ahead of reactor 4 where The needs toxic compounds that could be fed nitrification takes place. The final The wastewater from the to the biological process without reactor is a post-denitrification production plant is highly interfering with the treatment reactor where solvents from the polluted and contains difficult- processes. A “toxic” tank for production process are utilized as to-degrade and toxic organic storage of the effluents rich in toxic an effective carbon source. compounds (including phenols). compounds was proposed as part High organically bound nitrogen of the solution. The effluent stored Total nitrogen treatment efficiency concentration is just one challenge in the toxic tank was designed varies between 45-88%. Nitrification of this wastewater. The requirement to be slowly fed to the biological is the most sensitive step of was to build a new, compact, and treatment without exceeding a the process treatment and it is efficient wastewater treatment maximum allowed concentration. periodically upset during production plant and comply with regulations stops and when disinfectants are for discharge to the municipal The results used for cleaning. The average treatment plant for chemical The first MBBR reactor is primarily phosphorous concentration in oxygen demand, total nitrogen, for the reduction of COD. About effluent is usually around 2 mg/l. total phosphorous and suspended 60-70% of the COD is removed Wastewater containing phenols solids. in this reactor with the final are pumped to a buffer tank with effluent COD removal typically controlled flow rate so that phenol The solution over 90%. The second MBBR concentration in the buffer tank is AnoxKaldnes, a subsidiary of Veolia reactor is used for reduction of 20-30 mg/l and in effluent phenol Water Technologies, began the large molecules that are a waste concentration do not exceed 0,8 mg/l. project in the laboratory through unique to the production of certain MBBR reactors

Influent

Toxic tank Buffer tank COD removal Nitrification Denitrification Chemical precipitation Flotation

Sludge dewatering

Sludge CREATING VALUE FOR INDUSTRY 35

ZIMMER, 100% recovery of the wastewater generated

The client The solution The results Zimmer Orthopaedics manufacture This solution is comprised of an > 100% Water Recovery products that restore mobility, RO Concentrate Recovery System > Water footprint reduction alleviate pain and improve the consisting of a 2,000L Polypropylene > Adaptable to meet the facility’s quality of life for patients around the Concentrate Tank, a booster pump growing need world. In order to produce products and a MegaRO™ unit. The waste of the highest possible quality produced by the MegaRO™ unit is “The success of our company and Zimmer rely on a continual supply of further treated using UV sterilising our products is built upon a spirit Purified Water at every stage of their technology enabling it to be used of innovation. We are constantly production. Zimmer has operations in alternative applications by the striving to do things differently in more than 24 countries around the customer. and as such we demand this same world and sells products in more than progressive thinking from our business 100 countries. The MegaROTM Mk2 reverse osmosis partners and suppliers. Veolia Water systems produces high purity water, Technologies have proven themselves The needs removing up to 98% of dissolved to be highly capable in the area of Pure With increased demand for their inorganic and over 99% of large Water solutions and what is more, products world-wide, a new dissolved organics, colloids and their forward thinking with regard to manufacturing facility required a particles. ‘Green Solutions’ creates ideal synergies dedicated water solution that would between our two teams. The net result not only ensure a highly efficient The system has been standardised of this project has led to sustainable and sustainable supply of Purified and optimised in order to fulfil the development and on-going financial Water that would also be innovative essential demands of the relevant savings” Michael Finn, Facility and adaptable to meet the facility’s applications and minimise operating Manager, Zimmer Orthopaedics growing needs. costs. With its high output, low- Manufacturing energy membranes it achieves a In May 2011 an agreed design was desalination rate of about 96 to in-place that would see a single- 98% and at the same time, a water unit Recovery RO (Reverse Osmosis) recovery of 100%. solution being added to the Pure Water infrastructure that is today recovering 100% of the waste water generated. 75% of this is sent back once again to begin the purification cycle as raw water; the remaining 25% is re-used within the plant for other services. 36 WAVE I ACHEMA 2018 SPECIAL EDITION

MARKET LEADING PHARMACEUTICAL COMPANY IN SPAIN relies on us for the production of purified water, water for injection and maintenance service.

Since 2004, the Spanish biotechnology center major pharmacopeia, including the USP and of one of the world’s largest pharmaceutical Ph. Eur. companies, has trusted the Spanish subsidiary of Veolia Water Technologies for the Water reuse to increase efficiency and compendial water requirements. reduce costs The most recent project awarded to Veolia, The partnership with the Client started in in 2016, comprises two plants, one for the 2004, when the first ORION™ system for 500 production of purified water and the other one liters an hour of purified water production for the production of water for injection that was installed. Six years later, the Client ordered feeds a new freeze dryer manufacturing plant the extension of this plant to 1,000 liters an of their production plant. This lyophilization hour and a new ORION™ system of the same equipment allows water removal in medical capacity. solutions at low pressure and temperature. Additionally, the Client employs a reverse This water purification installation starts osmosis for water reuse. The rejected water with the pretreatment of the raw water by from the reverse osmosis stage of the 3 means of filtration, duplex softening and ORION™ systems is treated and sent back chlorine reduction. Then, the pretreated water to the inlet as raw water for the production feeds an ORION™ system, which features of purified water. This allows the Client to the stages of reverse osmosis, continuous increase the efficiency of the installation, electrodeionization and UV disinfection. All reduce water costs and its water footprint. this process is sanitisable with hot water at Today, all of the purified water and water for 85ºC to ensure the microbiological quality of injection produced at this factory bears the treated water. Veolia Water Technologies seal. The Spanish The ORION™ system has a production team is also responsible of the design and capacity of 2 cubic meters per hour of purified installation of nearly all the distribution loops water. Part of the purified water is sent to at the factory. distribution loops and the remaining flow feeds a POLARIS™ MED plant, which has a Providing maintenance service for the production capacity of 700 liters an hour of whole water cycle water for injection. Veolia’s Spanish team also provides Pfizer Polaris™ MED is part of Veolia’s family of with 24/7 response service. The scope includes distillation products. All Polaris™ solutions the predictive, preventive and corrective are designed in accordance with GAMP, cGMP, maintenance of the 3 ORION™ plants and ISPE and FDA guidelines and meet the product the Polaris™ MED system, distribution loops, quality specifications of all of the world’s cold and hot water closed circuits, cooling CREATING VALUE FOR INDUSTRY 37

towers circuits as well as water for human the most advanced technological offer and consumption circuits, supplying also Hydrex™ greatest service capabilities, allows Veolia to water treatment chemicals. Additionally, since make the most professional and competitive January 2018, Veolia also provides operation offer in the market, backed by a highly and maintenance service to the Client’s qualified team. wastewater treatment plant that treats the In Spain and Portugal, Veolia is responsible pharmaceutical effluents. for a significant number of installations with major pharmaceutical and cosmetics The reference in the Pharmaceutical companies, reinforcing Veolia’s renown for Industry the production, distribution and maintenance With more than 35 years experience in of process water and wastewater treatment the market, the Pharmaceutical team in systems in this sector. Among its clients, the Spanish subsidiary of Veolia Water Veolia is trusted by Pfizer, Boehringer Technologies has gained vast experience and Ingelheim, Merck, Nivea, Rovi, Normon, Lilly, great knowledge of the market and clients’ Basi, Labesfal, Novartis, Hipra, Esteve Quimica, specific needs. This know-how, together with Syva and L’Oreal just to mention some of them.

Milestones with the Client

2004 2010 2016 2018

The Spanish subsidiary of A new installation is The latest contract with Veolia is in charge of the Veolia Water Technologies entrusted to Veolia. the Client comprises the operation and maintenance is awarded a contract for The existing ORION™ production of purified of the wastewater the design, installation system is extended to water (2 m3/h) and water treatment plant as well as and commissioning of an 1,000 liters an hour plus for injection (700 l/h). distribution loops and the ORION™ system for 500 a new ORION™ system complete water cycle of the liters per hour of purified for a production capacity biotechnological center. water production. of another 1,000 liters per hour. Also, Veolia is awarded a reverse osmosis plant for water reuse. 38 WAVE I ACHEMA 2018 SPECIAL EDITION

LINHARDT reliable neutralization of highly fluctuating wastewater volumes

The client The Requirement Linhardt GmbH & Co. KG produces Linhardt required an operationally products for manufacturers in the reliable concept for construction of pharmaceutical, cosmetics, food a fully automated treatment plant and consumer goods sectors. The for neutralization of wastewater company develops and produces from production. The amount high-quality tubes, cans and other of wastewater varies greatly, packaging made of aluminum and depending on different cleaning plastic at three German and two processes. Nevertheless, the new international sites. neutralization plant had to be able to reliably meet the requirements Advantages for wastewater discharge at the > Reliable treatment of highly site. Wastewater produced during fluctuating wastewater volumes production is passed from the > Fully automated operation due washing plant to the neutralization to the compact SIMATIC S7-1200 plant at a pH of about 10 and controller approximately 45 ˚C. The average > Cost-effective plant amount of water is 10 m3/h, the hydraulic peak power is 20 m3/h.

The Solution Veolia Water Technologies Germany developed an economic and fully automated two-stage plant for continuous neutralization. The wastewater is fed into the neutralization tank. An upstream surge water tank absorbs wastewater accumulating at the top and buffers it, then ensuring a uniform, continuous supply of wastewater to the neutralization tank. Wastewater is neutralized via pH-value control by the addition of hydrochloric acid. A pH end controller ensures that the parameters for sewerage are met. Wastewater parameters are documented by an automatic recorder. The plant has been operating successfully since 2016. CREATING VALUE FOR INDUSTRY 39

A first withEGY VAC

The client The solution The benefits EGY VAC specialises in the production Veolia upgraded the existing PW > 100% Water Recovery and distribution of vaccines. Market & WFI system. The competitive > Water footprint reduction leader in Egypt, EGY VAC also exports technical and commercial proposal > Adaptable to meet the facility’s to countries in the Middle East, Far comprised the OrionTM 4000, a growing need East, Africa and some parts of Europe, pre-treatment system, WFI & Clean which accounts for approximately Steam Generators meeting the Meeting the Client’s main 20% of Egypt’s total drug exports. required treated water quality. The requirement, EGY VAC remains equipment package included: compliant with European & US The needs Pharmacopoeia standard. Veolia Water Technologies was > Raw water tank awarded a contract to supply, install > Raw water pumps Veolia’s new treatment system and commission a 3m³/hr purified > Sand Filters allowed EGY VAC not only to reduce water generation plant to comply > Carbon filters the running costs of maintaining with latest USP standards. > OrionTM 4000 System the old system but also allowed it to > PolarisTM Multiple Effect Still double production output, resulting > PolarisTM Clean Steam Generator in a market share increase in the Egyptian and African markets.

Veolia offered the Client a turnkey solution from project execution through to service contract. 40 WAVE I ACHEMA 2018 SPECIAL EDITION

The biggest purified water generation system to PISA Pharmaceutical in MEXICO

Ones again, PISA Pharmaceutical and from the well water dragging, The client can count on a choose VEOLIA to cover a new which includes the “Clean In Place documentary support compliant demand for purified water to – CIP”. Subsequently, we treat by with section 21 CFR part 11, supply Electrolit® processes. Reverse Osmosis system, in order to according FDA. Therefore, they PISA built a new building, which reduce the dissolved salts and high will have a reliable documentary will concentrate the Electrolit® Silica contents present in the supply evidencing, before any auditing production. water. This is considered a Pre- entity, ensuring the high quality in treatment for the sanitary package one of their critical processes, such Electrolit® is a rehydrating oral system, RO-CEDI, based on SPA as the purified water. solution Electrolit® is a rehydrating platform, sanitary system platform oral solution indicated to treat and with hot water sanitization, which prevent hydroelectrolytic imbalance will produce 75,000 lph of purified caused by excessive heat, intense water. physical exercise, vomiting and diarrhea, in patients older than 6 Our differentiator is in the strict years of age. Packaging on Plastic compliance with the National bottle with 300 ml, 625 ml and and American Pharmacopoeia, 1150 ml. The solution considers the plus the high commitment of the following filtration cascade, starting project team with a timely delivery, with the Ultrafiltration process, for exceeding the technical and the removal of particulate matter assistance expectations. CREATING VALUE FOR INDUSTRY 41

ORION™ Hot Water Sanitisable Solution for the Pharmaceutical Industry

Orion packaged systems are pre-validated, skid-mounted and hot water sanitisable. Developed specifically for the FEATURES & BENEFITS pharmaceutical market for producing Purified Water and cold � Regular hot water sanitization at 85˚C; WFI water, they are compliant with all industry requirements. guaranteed microbial compliance Orion systems have over 80 standard configuration options in � Designed, manufactured and validated order to best meet the unique needs of each client. Nominal to GAMP � Fully compliant with latest ISPE, USP flow rates from 500 to 20 000 l/hr. and Ph Eur specifications � Automated PLC control; minimizes APPLICATIONS operator involvement � HMI has secure access keys and alarms; Purified Water Highly Purified Water prevents accidental or unauthorized � Ophthalmics � Nasal/ Ear preparations usage

� Antibiotics � Nebuliser solutions � Unique CEDI design; efficiently and reliably ensures water quality � Tablet coating � Haemo filtration solutions � Skid-mounted, pre-assembled, pre- � Granulation � Irrigation solutions tested; space saving, short lead times, quick start-up � Diagnostics � Cold WFI Production � Comprehensive and standardised � Veterinary products validation pack (FAT, IQ, OQ); reduces validation time 42 WAVE I ACHEMA 2018 SPECIAL EDITION

THE NEW ORION OFFERING, SUSTAINABILITY AT THE CORE

Delivering critical high performance in Classic Orion offers the core Orion technology a sustainable manner is key to this high within the most economical investment technology product, the Orion comes with a package whilst continuing to produce industry number of sustainability features including standard purified water. low energy membranes Reverse Osmose (RO), integral recovery RO and concentrate As with all Veolia pharmaceutical systems the recycle. All products and materials have unit comes complete with a validation pack been selected for optimum recyclability. As covering all requirements for your system to microbial control is paramount in any purified meet with GAMP and ISPE guidelines as well water treatment system the Orion retains the as inspection bodies the FDA and MCD. proven Hot Water Sanitisation (HWS) of the main treatment system as well as the pre- To further improve your plants operation treatment softeners. the Orion can be linked to the new Veolia technology AQUAVISTA™. This web based An evolution in modular water customer portal is a private secure web treatment based platform that allows you to access all Available in three models with an expanded information regarding your Orion its products range of flow rates from 0.5 to 20m³/hr and services. AQUAVISTA™ allows for remote the Orion is an evolution in modular water monitoring giving you further control and treatment. enabling you to access real-time encrypted performance data including alarms and S-Series - Our premier Orion meets the equipment status. ultimate in sustainability, optimising our The new Orion is reliable with proven purified technology we can reduce overall water and water technology and created with intelligent energy consumption whilst also delivering innovation in the age where sustainability is long term operational efficiencies. of paramount importance.

E-Series - Our mid-range Related Services Orion provides standard Local after-sales service and support teams features of reduced offer preventative and corrective maintenance water to waste during programs to ensure the long-term, efficient the recycle process and operation of installed plant. conserves both water and energy use for Hydrex® Chemicals environmental Hydrex® 4000 water treatment chemicals best practices. from Veolia Water Technologies should be C-Series - Our used for optimised operation. CREATING VALUE FOR INDUSTRY 43

POLARISTM MED Polaris is Veolia Water Technologies’ family of distillation products for the production of water for injection and highly purified water. The Polaris MED (Multiple Effect Distiller) equipment are efficient and effective WFI solutions. Polaris MED multiple effect stills with energy efficient falling film technology.

Quantity and quality for water • Tall heat exchangers to optimize heat transfer • Standard units are available from 50 - 15.000 l/hr. performance. • Column geometry, design and efficient droplet • Super fast start-up, minimizing water losses. separation gives the MED excellent decontamination • Hot standby not required, saving energy, but performance. maintaining fast start-up times. • Labyrinth baffles reduce steam velocity and optimize droplet separation. Service and Support • Evaporator columns are dry running, avoiding the • Local support & service from our global offices. risk of bacterial contamination associated with static • Yearly service and protection plans. water. • High running pressures and ease of balancing offers Flexibility and Choice excellent steam and water quality, with low industrial • Combi units - producing steam and water from the steam and cooling water consumption. same unit. • Uplift frames & raised cooler / condenser sub Opex - Cost of ownership assemblies. • High efficiency, dry running, falling film evaporator • Siemens or Allen Bradley PLC, with large touchscreen columns. panel, complete with SCADA option. • 3-8 columns. • 10% blowdown offers a small water footprint. 44 WAVE I ACHEMA 2018 SPECIAL EDITION

POLARISTM VCD Polaris is Veolia Water Technologies’ family of distillation products for the production of water for injection and highly purified water. The Polaris VCD (Vapour Compression Distiller) equipment are the ultimate in energy efficient distillation technology. Polaris VCD vapour compression stills are the ultimate in high efficiency distillation, with high compression ratios and ultra low droplet separation. It is ideal for low steam pressure & softened feedwater applications.

Quantity and quality for water Service and Support • Standard units available between 50-15.000 l/hr. • Local support & service from our global offices. • High decontamination efficiency. • Yearly service and protection plans. • 3 stage NCG removal (feedwater, condenser & degassing tank). Flexibility and Choice • Low velocity solution for optimizing impurity • Hot & cold water production (25-95°C). separation. • Low pressure steam supply (3barg). • Dry running FDA approved compressor seal. • Integrated pre treatment, dosing & RO. • Steam production through integrated steam Opex - Cost of ownership generator. • Low steam consumption. • Siemens or Allen Bradley PLC, with large touch screen • High efficiency, low power consumption, multi stage panel complete with SCADA option. blowers. • Pressurized water discharge. • High thermal efficiency. • NCG used for pre heating. • No cooling water system required. CREATING VALUE FOR INDUSTRY 45

POLARISTM CSG Polaris is Veolia Water Technologies’ family of distillation products for the production of water for injection and highly purified water. The Polaris CSG (Clean Steam Generator) sets the standard for high capacity, high purity clean steam applications.

Applications Service and Support • Up to 6 barg Clean steam for autoclave steam supply • Local support & service from our global offices. • SIP (Sterilization in place), Bio reactors, make up • Yearly service & protection plans. vessels. • Sterile facility HVAC humidification. Flexibility and Choice • Lyophilizer sanitization. • Vertical and horizontal (Kettler) steam generators. • Additional condenser units for small scale, Quantity and Quality of Steam • Simultaneous steam & WFI production - • Standard units available between 50 - 10,000 kg/hr. Siemens or Allen Bradley PLC, with large touchscreen • Rapid response steam production. panel & SCADA option • Low velocity, droplet free steam production via • Electric or steam heated units internal labyrinths. • Integrated pre teatment, RO’s, CEDI’s & - UF for • Integrated thermal degasser for non condensable. custom build packages. gases removal, in compliance with HTM 2010, 2031 & EN285 compliance. 46 WAVE I ACHEMA 2018 SPECIAL EDITION

IONPRO™ LX Reverse osmosis & CEDI

The IonPRO™ LX systems produce high purity water with low bacteria levels. Flow rates from 500 to 1000 l/hr..

Applications • Aesthetically pleasing ; moulded covers • Pharmaceutical • Combined drain ; simplicity • Microelectronics • Degasser for performance enhancement • Central laboratory (analytical water grade 2) • Flexible design solutions ; easy upgrade options • General manufacturing Options Features & Benefits • Validation pack with schedules, Installation • Ionpro™ LX - High Purity Water Production Qualification (IQ) and Operational Qualification (OQ) • Integral automatic sanitization (AutoSan) ; minimal • Degasser for performance enhancement operator involvement, reliable & repeatable • Supplied with full Factory Acceptance Test (FAT) Related Services • Validation pack with schedules, Installation cal after-sales service and support teams offer Qualification (IQ) and Operational Qualification (OQ) preventative and corrective maintenance programs to • I-Button security protection ensure the long-term, efficient operation of installed • HMI: intuitive & simple to use ; process information, plant. performance calculations, warnings, alarms displayed on screen HYDREX® • Compact skid ; small footprint Chemicals Hydrex® 4000 water treatment chemicals • Standardized single-skid design; short lead times and from Veolia Water Technologies should be used for quick start-up optimised plant operation. • Configurable set points • Stainless steel skid ; longevity CREATING VALUE FOR INDUSTRY 47

RAPIDE STRATA™ Short cycle regeneration ion exchange deionisation Rapide Strata two-bed or three-bed units produce high purity water for a range of industrial applications. The unique design offers savings of up to 40% on operational and wastewater costs compared to conventional deionisation systems. Flow rates from 2.5 to 60 m3 /hr.

Applications times, quick installation and start-up • Pharmaceutical • Variable frequency drive (VFD) on the pump on larger • Beverage models (23/23+ to 60/60+) • High and medium pressure boiler feed • Surface finishing Rapide Strata+ Model • General industry • Integrated polishing device (Hipol™) • Eliminates need for separate post deionisation step Features & Benefits • Produces water exceeding Ph Eur and USP • 3 models available: Rapide Strata, Rapide Strata+ and conductivity requirements Rapide Strata+ Extended. Regeneration in varying sizes • Standard regeneration in 35-45 minutes: minimizes Extended Regeneration Option on Strata+ down time, enhances bacterial control, improves models chemical usage efficiencies • Capable of producing water with <20 ppb of reactive • Control system PLC, Touch Screen HMI, AQUAVISTA™: silica; suitable for high and medium pressure boiler- facilitate monitoring and operation feed • Duplex operation mode for continuous water • Produces water of <0.1 μS/cm; polishing RO water production: increased production capacity • Continuous conductivity monitor with auto service Related Services shut-off and alarm: ensures water quality Local aftermarket service and support teams offer • Continuous, intermittent or zero recirculation of water preventive and corrective maintenance programs to when tank reaches high point: operational flexibility ensure the long-term, efficient operation of installed • Skid-mounted, standardised systems: short lead equipment. 48 WAVE I ACHEMA 2018 SPECIAL EDITION

SIRION™ Reserve osmosis systems The SIRION™ reverse osmosis systems are developed for pure water production, sea water desalination and water re-use applications, and for all Water Applications and Budgets.

Reverse Osmosis process Features & benefits Reverse osmosis is a process that Our products are manufactured to strict quality uses membranes to remove over 95% standards using the best materials, have short of dissolved salts, such as calcium lead-time and can be quickly installed on-site. bicarbonate and sodium chloride, • Compact and skid-mounted systems from water. It is used either alone • For brackish water and sea water desalination or in combination with processes • Flow-rates from 10 L/h to 105 m3/h such as ion exchange in a variety of • Complete range from basic to upscale units applications where the total dissolved • Modular in design, can be easily integrated solids (TDS) concentration in water into existing plants has to be reduced. The RO membrane • Options, flexibilty, adaptability also acts as a very fine filter removing • Total water management, related services 99% of suspended and colloidal • We meet the most demanding standards of solids, bacteria and organic molecules reliability, safety and quality with molecular weights in excess of about 200Da. This makes the process particularly attractive for applications where treated water not only has to be low in TDS but also of high clarity and free from bacteria, such as that used for soft drinks and pharmaceuticals manufacturing CREATING VALUE FOR INDUSTRY 49

ANOXKALDNES™ MBBR The next generation polishing technology

EXPERTISE ADVANTAGES REFERENCES

� 1000+ references Worldwide � Biofilm expertise applied using AstraZeneca, Sweden MBBR technology AstraZeneca approached AnoxKaldnes � 30+ years of experience in order to obtain a state-of-the-art � Retrofit and Increase Capacity � +27 years, longest plant solution for a new treatment plant. The in operation-with original � Compact Footprint wastewater from the pharmaceutical AnoxKaldnes media � Robust and Tolerant production was highly toxic and in � References in municipal and most addition contained many difficult- � Flexible Configurations industrial sectors to-degrade organic compounds. The recipient was the very sensitive Lake CUSTOMIZED FOR YOU Mälaren, which surrounds several cities including the capital, Stockholm. � Biological expertise allows Since the beginning, the treatment AnoxKaldnes to find the best results are excellent. In addition, the solution to fit your needs built-in tolerance to peak loads and � For BOD/COD and nitrogen toxicity in the MBBR process has removal provided a very stable operation that could not have been obtained with � But also for complex compounds conventional treatment processes. like pharmaceuticals, EDTA, The treated wastewater is totally Selenium and Phenols detoxified by the action of the � Side stream and mainstream microfungi. The bacterial communities anammox solutions remove additional organic substances: the overall TOC removal is 97%. Approximately 80% of incoming nitrogen is removed. Phosphorous removal is 99%. 50 WAVE I ACHEMA 2018 SPECIAL EDITION

An effective and economic friendly biological removal of drug residues in wastewater Numerous pollutants such as pharmaceuticals and other drug residues are continuously released into wastewater treatment plant (WWTP) due to (i) human consumption (in hospital and in households), (ii) manufacturing (e.g., pharmaceuticals industry) and (iii) veterinary and agricultural use (e.g., of antibiotics and pesticides/herbicides). Due their complex chemical formula and limitation of conventional WWTP, when discharged into receiving water bodies, can possibly cause acute and chronic toxic effects on aquatic organisms even at very low concentrations.

Exeno™

Pharmaceutical industy

Wastewater Treatment plant

Exeno™ CREATING VALUE FOR INDUSTRY 51

EXENO™ an effective, economic and environmental friendly solution from Veolia Water Technologies

ExenoTM is the Veolia Water Technologies References solution for an effective and economic Astrazeneca, Sweden friendly biological removal of drug residues A tailor-made MBBR process in six stages for in wastewater. ExenoTM is based on treatment of wastewater from production AnoxKaldnesTM MBBR (Moving Bed Biofilm to the quality required for discharge to the Reactor) and relies on microorganisms lake serving as drinking water resource for growing as biofilm on plastic carriers. greater Stockholm. The plant was designed for By using multiple reactors in series, removal of TOC, N and P (capacity 1,800 m3/d, MBBR technology will select for specific TOC 440 kg/d). microorganisms specialized in removing difficult biodegradable compounds like JCS Grindes, Latvia pharmaceuticals. ExenoTM can be designed A five stage MBBR process for degradation of for complete treatment of wastewater (for hardly degradable organic compounds from example from pharmaceuticals industry pharmaceutical production, including phenols where multiple MBBR in series are used to and high concentrations of organically bound remove pharmaceuticals) and post-treatment nitrogen compounds. Plant capacity 500 of municipal WWTP after existing activated m3/d. sludge plant. In this case, three reactors are used in cyclic mode and a short retention Mermiss, Denmark time is sufficient to remove residual drugs A development project partly funded in wastewater. As an innovative biological by Danish EPA with focus on MBBR for solution, ExenoTM is: removal of pharmaceuticals primarily from hospital wastewater. Project partners from • Effective: resulting in high removal of hardly universities, institutes, water companies. degradable pharmaceuticals (e.g. diclofenac) • Economical advantageous: using more Mereff, Denmark bacteria and less ozone and/or activated A follow up development project on findings carbon, the cost of energy and chemical in Mermiss with focus on post-treatment usage is reduced with MBBR of effluents from conventional • Environmental friendly, avoiding the activated sludge system (project partly funded release of by-products typical of advanced by Danish EPA). The process utilizes a rotation treatment principle providing unique treatment results. Process patented. 52 WAVE I ACHEMA 2018 SPECIAL EDITION

BIOSEP MBR™ An aerobic biological treatment for wastewater treatment and water reclaim

An innovative solution developed by Veolia Water Biosep™ Pack - new standard membrane filtration Technologies, Biosep™ combines two proven units technologies: > Flow rates from 4 to 110 m⁳/hr • Biological treatment using activated sludge > Flexible and modular solutions, manufacturing in- • Membrane filtration house in the Veolia workshops Biosep™ produces very high quality water, fully > Guaranteed performances identical to those of the compliant with the highest standards for water reuse conventional Biosep™ process for irrigation, industrial and municipal applications. Biosep™ Pack is added to a biological aeration tank. The With more than 120 references worldwide, Biosep™ is membrane bioreactor replaces the traditional settling recommended for: system and separates perfectly the purifying biomass • Significant reduction of carbon, nitrogen and from the treated effluent through microfiltration. phosphorus pollution The microfiltered water is of excellent bacteriological • High and simultaneous removal of bacteria quality and removal of TSS is guaranteed at any time. depending on the treated water, completed by Flow rates from 4 to 110 m⁳/hr. downstream disinfection. Biosep™ is sold under the Neosep™ trademark in Applications Japan, the United States, Australia and New Zealand. > Small or medium sized industrial effluent treatment plants (800 to 10,000 PE) > Temporary solutions during refurbishment or upgrade work CREATING VALUE FOR INDUSTRY 53

® REFERENCES EVALED Chemical, wastewater from washdown of factory areas, cleaning of processing and Evaporation technologies batch tanks, spillages, etc., South Africa � Water reuse for tanks cleaning for wastewater treatment � Water recovery: ~ 96% � Concentration factor: ~ 25 times

Printing, Inks production, Mexico APPLICATIONS BENEFITS � ZLD, water reuse for products

� Effective solutions for the � Waste disposal costs reduction manufactoring � treatment of industrial � Low energy consumption Wastewater reduction: ~ 98% � Concentration factor: ~ 50 times wastewater, concentrating and � Fully automatic, minimum labor removing salts, heavy metals � Remotely controllable (Industry Chemical & Detergents, healthcare and a variety of hazardous 4.0 compliant) products, Italy components. � � Standard & Package design Reduction of sludge from biological plant, disposal cost reduction � Small footprint, Plug & Play PERFORMANCES � Water recovery: ~96% � High quality of distillate � ZLD � Concentration factor: ~25 times � Water reuse Glue and adhesive products, Germany � Valuable matter recovery Evaled is now boosted by our digital � ZLD, disposal cost reduction, concentrate � Up to 95% distillate yield services offer AQUAVISTA™ recovery as by-product to resell � Sizes from 0.1 to 200 m⁳/day of � Water recovery: ~90% distillate produced � Concentration factor: ~10 times 54 WAVE I IFAT 2018 SPECIAL EDITION

IDRAFLOT® Flotation technology

Flotation is a physical process where water is separated • Wastewater treatment process - tertiary treatment from the suspended solids to be reused. Flotation (P removal) consists of separating solids from the water phase by • Wastewater treatment process - sludge thickening attaching the solids to fine air bubbles to decrease the • MBBR post treatment sludge separation density of the particles which float instead of sinking. • Rain water, floor cleaning The rising solids are called the “float” and are skimmed • Pure water and wastewater off the surface and further processed in the sludge • Filter back wash treatment train. Benefits Chemicals can be added to improve the separation: first • A unique mobile and modular stainless steel design for coagulation and then for flocculation. for faster delivery, easier implementation and reduced costs; The type of flotation used by IDRAFLOT® is the Dissolved • An enhanced thickening and clarification Air Flotation (DAF), in which the suspension is saturated performance. This creates an increased removal of with air at high pressure. Bubbles are released to the insoluble COD, suspended solids, and FOG (fats, oils, water and will attach to the suspended solids. and grease). • The IDRAFLOT®’s three patents are intended to assure The bubbles from a DAF system are much smaller than a perfect mixing of the waste with saturated water in other types of flotation systems and better adhere to and a uniform distribution of the water flow along the the solids. This makes IDRAFLOT® DAFs one of the most entire surface of the unit. efficient flotation options of wastewater treatment. • Treatment capacities from 5 to 480 m³/h. • Reduce chemical additive dosing Applications • Reduce the saturated water flow rate (up to 50% less Effective for biological treatment and thickening of compared to the conventional models) activated sludge from biological plants. • Avoid hydraulic short circuits • Wastewater treatment process - pre-treatment • Reduce the unit’s operational costs RESOURCING THE WORLD 55

An ideal solution that not only effectively treats high TDS wastewater, but also manages the subsequent mixed salts.

MBD™ Modular Brine Crystallization System Thermal, Modular, Wastewater Treatment System

System Description Modular Design: The system is based on HPD® Forced Circulation • Rapid deployment to site Crystallization technology to treat a variety of waste • Supplied as (3) skids; can be redeployed streams followed by management of waste brines for • Shippable by standard, over-the-road transport disposal (as a concentrated or solid waste brine). • Small footprint This “Bulldozer” system is supplied as a modular, Mixed Salt Management (ZLD option): skidded system and designed to treat feed from RO • Centrifuge or filter press reject, ponds, or untreated brines without complex • Supplied as skidded package pretreatment: • Capacity: 13.5 m³/h (70 gpm) Applications • High-efficiency, Mechanical Vapor • Pond Volume reduction Recompression (MVR) driven • Evaporator blowdown treatment • Process designed to resist scaling • Pilot well testing • Materials of construction minimizes corrosion • Zero Liquid Waste (ZLW) requirements • Used for volume reduction or Zero Liquid Discharge (ZLD) Reference Benefits & Features OSUM Oil Sands Corp., Canada Environmental Performance: MBD™ crystallizer will reduce the disposal costs and • Water recovery up to 99% increase the amount of recovered • High-purity recovered water suitable for reuse, water as the new system will reduce wastewater discharge, or aquifer reinjection disposal by up to 80%, remove 6 trucks per • Produces solid salt cake suitable for landfill disposal day from the road on average, and recycle up to an (ZLD option) additional 90,000m3 of water annually • Minimal chemical consumption for reuse to generate steam at the Orion oil field. 56 WAVE I ACHEMA 2018 SPECIAL EDITION

Follow the Electron Veolia’s Capabilities for lithium, nickel and cobalt producers

Process Development Expertise Lithium Processing Experience Veolia Water Technologies has a long history Veolia has supplied several process systems to of supplying systems for purification, recovery, leading lithium suppliers worldwide as well as and drying of inorganic chemicals utilizing having performed analytical, bench and pilot its HPD® Evaporation and Crystallization scale testing. Technologies. • Lithium brine concentration State-of-the-art research and development • Lithium salts crystallization capabilities allow investigation into the • Lithium salts purification by re- behavior of complex multi-component crystallization aqueous systems and subsequent • By products recovery from lithium optimization of the process design to most processing efficiently achieve the desired product quality • Impurity removal (precipitation, ion and reduce performance risk. Unlike typical exchange, etc.) for hire hydrometallurgical laboratories, • Solid/liquid separation systems and solids Veolia also designs and supplies commercial handling equipment. Veolia understands how learnings at the lab or pilot scale translate to commercial Lithium salts crystallization performance and will take responsibility for • Lithium Chloride (LiCl)

the processes that are developed in our facility. • Lithium Carbonate (Li2CO3) We can typically scale up from the laboratory • Lithium Hydroxide anhydrous and scale directly to offer commercial systems on monohydrate (LiOH) a design build basis with complete process, • Lithium Sulfate anhydrous and monohydrate

mechanical, and schedule guarantees. (Li2SO4) • Lithium Bromide (LiBr)

Precursor materials for lithium ion battery • Lithium Phosphate (Li3PO4) production must be provided at extremely high purity levels. Nickel and cobalt By-product recovery from lithium processing: compounds are particularly sensitive to • Potassium Chloride (KCl)

contamination during the crystallization • Sodium Sulfate (Na2SO4) process. Through our crystallization expertise • Sodium Chloride (NACl)

supplemented with specific testing, Veolia is • Potassium Sulfate (K2SO4)

able to identify the appropriate crystallization • Boric Acid (H3BO3) processes required to achieve desired purity levels from unique sources with differing contaminant levels. CREATING VALUE FOR INDUSTRY 57

Research & Development The analytical, bench-scale, and pilot-scale testing capabilities, with an extensive catalog Veolia’s 5,000 m2 Research and Development of data, allows advancement of first-of-a-kind Center is crucial for development of innovations. challenging process designs for HPD® Evaporation and Crystallization technologies. This is especially important to design processes for achieving the purity The facility is home to a wide variety of requirements in evolving lithium, nickel and tools used for investigation of new process cobalt applications and purity requirements. designs, testing to support customer projects, and development of new technologies. It Rigorous testing provides the confidence is the foundation for design evaluation, that the commercial system will perform as feasibility, and process validation as well as designed. improvement and economizing overall system designs.

58 WAVE I ACHEMA 2018 SPECIAL EDITION

Mobile Water Services Delivering water anywhere, 24/7. Ideal for planned hire, emergencies and disaster

Our Mobile Water Services provide PLANNED MOBILE WATER Multi-year services are available pure water anytime, anywhere, 24 SERVICES over defined time periods, typically hours a day, 7 days a week. With flow This ‘customer choice’ planned between one and ten years, to rates from 200 litres/hr to >150 m⁳/ service provides customised, match your needs. hr, our Mobile Water Services are flexible and adaptable solutions ideal for planned hire, emergency for your foreseen requirements REFERENCE for temporary water treatment. call-outs and disaster recovery. James Paget Hospital, UK This service provides capabilities, The renal ward at James Paget Safeguarding the production of your technologies and engineers who Hospital operates 16 hours each water treatment plant, our Mobile deliver treated water of any quality day, and accommodates up to 18 Water Services provide flexible and quantity in the most cost- patients at any one time for three water services, while reducing your effective way, during open-ended hour sessions. To support this wastewater discharge volume and usage periods and meeting the critical activity, James Paget needed identifying reuse opportunities. highest service standards. to upgrade their existing water treatment system. EMERGENCY MOBILE WATER MULTI-YEAR MOBILE WATER Veolia Water Technologies’s carbon SERVICES SERVICES analysis team assessed the carbon This high-value service has been Our multi-year service provides footprint of the existing system developed to protect and provide reliable, cost-effective and adaptable and compared various options for your business with ‘treated solutions to meet and exceed your the new system. The recommended water security’ in the event of an long-term requirements for treated solution comprised of a Modula unplanned circumstance where you water. This service provides tried SXL hygienic reverse osmosis unit require a temporary water treatment and tested standard equipment, and a nephro SAFE heat sanitisable plant. We can deploy equipment and capabilities, technologies and ultrafiltration unit. The project has engineers within four hours of your engineers who deliver treated provided James Paget Hospital with call 24/7, and can deliver any quality water to industry standards, a new renal water system to meet and quantity of treated water for an meeting and exceeding quality and its current and planned needs, and a unlimited time period, in a safe and quantity requirements in a secure, reduced carbon footprint. � responsible way. responsible and sustainable way. CREATING VALUE FOR INDUSTRY 59

Did you know that HYDREX™ covers all your water treatment chemical needs?

Veolia Water Technologies provides a Boiler Water Treatment Products HYDREX 1000 SERIES full range of water treatment additives but also associated services (technical Cooling Water Treatment Products HYDREX 2000 SERIES assistance and audit onsite + support of Drinking Water Treatment Products HYDREX 3000 SERIES Hydrex experts’ team) and equipment Membrane Treatment Products HYDREX 4000 SERIES such as dosing systems and tanks. Maintenance and Cleaning Products HYDREX 5000 SERIES You can also take advantage of our Wastewater Treatment Products HYDREX 6000 SERIES AQUAVISTA™ monitoring / digital tools and on-line scanners to ensure better Biocides Products HYDREX 7000 SERIES performance of the treatment. If you need Industrial Application Products HYDREX 8000 SERIES water treatment chemical assistance, Thermal Desalination, bulk chemicals & Others HYDREX 9000 SERIES Hydrex™ has the solution! 60 WAVE I ACHEMA 2018 SPECIAL EDITION

AQUA service plant audit

Decades of experience in the building and EFFICIENCY IN FOUR STEPS operation of water treatment plants is the 1 Initial discussion basis for the development of our plant audit. • Definition of the requirements, first plant inspection You are the expert when it comes to • Review of the documents your technologies, products ans services. • Detailed offer for AQUAservice plant audit You modify your processes based on the 2 Kick-off customers’ requirements. But what about • Inventory of performance data and plant your water treatment? How much does the design purification and disposal of your wastewater • Recording of measurement and operating cost? Is the water quality sustainable? data, water analysis How high is the energy and chemicals consumption? How can risks be minimised 3 Report and health protection be optimised? How • Plant status with operational often is maintenance required? Can you run recommendations your plant more efficiently? What would the • Economic perspective of ways to optimize budget be for necessary investments? the plant • Legal/technical limitations and risk analysis AIMS OF THE PLANT AUDIT • Long-term operational safety 4 Summary • Evaluation of the findings • Lowering operating costs • Recommendation of options for • Increasing the plant output optimisation • Legal certainty • Resource-minimizing operation BENEFITS • Long-term operational safety • Lowering operating costs • Increasing the plant output • Legal certainty • Resource-minimising operation CREATING VALUE FOR INDUSTRY 61

Veolia Industries Global Solutions integrated solutions for the industry

Veolia Industries Global Solutions is part of the Veolia group, the global leader in optimized resource management. For companies with multiple facilities located across different countries or regions Veolia Industries Global Solutions provides tailored outsourcing support to manage Facilities Services, Utilities, Energy, Water and Waste.

Established for more than twenty years Veolia Industries Global Solutions brings a wealth of experience in managing and operating on site services for local and international industrial clients. With key expertise in Integrated Utilities Management and Integrated Facilities Management, backed by the global presence of Veolia and with a high degree of self-delivery we are well placed to match the evolving demands of our industrial clients.

Integrated Utilities Management IntegratedIntegrated Facilities Facilities Management Management Operation and maintenance of equipment • Utilities •infrastructure Utilities infrastructure maintenance maintenance dedicated to the production and distribution • Support •to Support production to production of utilities • Occupant• Occupantservices services 62 WAVE I ACHEMA 2018 SPECIAL EDITION

Our key clients believe in us

Utilities management Integrated FM contract, First green automotive Global services on multiple sites on 4 sites in France plant in the world, for the throughout Europe in Marocco defence secteur

RECREATE PMS(FROM PDF)

Long-term global Integrated Facilities Industrial utilities partnership on utilities and Management contract for maintenance, building infrastructure management 11 sites over 7 countries services management, soft in Europe services in France & Slovakia

Novartis multitechnical maintenance, janitorial Since 2001, Veolia has been supporting services, grounds management, laboratory Novartis in its operational, economic and support activities and an array of services environmental excellence performance for building occupants, including cleaning, on its Basel industrial platform - a global reception and dining services. showcase for the pharmaceutical giant. The contract encompasses 11 production, Veolia ensures and optimizes the supply and research and administrative sites: three in the management of water (drinking, ultra-pure, UK; two in Ireland; two in Italy; and one each industrial, and demineralized water) and in Germany, Belgium, Spain and France. energy fluids (electricity, steam, superheated Veolia has demonstrated its ability to draw water, compressed air, cooling water) from on its full range of expertise in utilities – the Basel sites, and the collection and treatment water cycle, hazardous and non-hazardous of waste, including the recovery of special waste management, recycling of solvents waste. In 2014, all production support services and more – to produce a single, integrated for its European sites, including water, energy solution. and waste management, as well as facilities Veolia’s ISO 9001-certified Business Manual and occupant services, became part of the System, with its incorporation of ISO 14001 partnership. and OHSAS 18001 standards for managing environmental impact and safety-related Bristol-Myers Squibb risks, ensures that uniform, standardized In 2010 Veolia assumed sole responsibility for procedures are in place at each of BMS’s sites. an array of technical and support services on Moreover, Veolia has proposed a number behalf of the pharmaceutical giant BMS, at its of solutions to improve energy efficiency, sites throughout Europe. The scope of services reduce their water consumption and recover included in Veolia’s contract with Bristol waste at BMS facilities. Veolia have actively Myers Squibb is exceptionally broad a true supported BMS in the acquisition of ISO50001 IFM: utilities and water cycle management, certification at a number of facilities. CREATING VALUE FOR INDUSTRY 63

Hupgrade: our digital solution to serenely manage your facilities services, utilities, energy, water and waste

• Typology of sites connected to Hupgrade: • tertiary buildings • industrial process • Sensor metering through Building Management System, API and 4G secure routing • More than 20 million data available for analysis by the end of 2018 • Economic target goals: min. 10% reduction on annual consumption • Number of energy performance actions idenitified and launched: 70

• Close proximity to the Call Center • Monitoring of ongoing intervention requests • Management of urgent calls • Incident management • Management of meeting rooms 64 WAVE I ACHEMA 2018 SPECIAL EDITION

Notes CREATING VALUE FOR INDUSTRY 65

Notes Notes Publication Director: Élise Le Vaillant Chief editor: Clément Leveaux Coordination: Séverine Le Bideau Contributors to this issue: Israel Arenas, Lisa Bourcier, Philippe Bréant, Carol Easton, Ajinkya Farsole, Erika Favero, Marí­a Jesús Fernández, Aude Giard, Gabriela Horning, Ivy Latour, Jean-François Lauzon, Séverine Le Bideau, Sylvaine Leriquier, Roisin McCready, Alessandra Mott, Brandy Nussbaum, Vanessa Perez, Philomene Rabu, Ranj Rihal, Christian Ripper, Nicolas Rosen, Rania Sadek, Philippe Sauvignet, Gisela Schilling, Kalpesh Shah, Ralph Swinka, Elena Torresi Design: Veolia Water Technologies Graphic Design Team Photo credits: Veolia Photo Library / Christophe Majani d’Inguimbert / Stéphane Lavoué / Mariette Guigal PLANET / Communication CHU de Nîmes Printing: Imprimerie Daniel Faurite Printed on paper from sustainably managed forests with vegetable inks by a printer labeled Imprim’vert. 10-31-1291 06/2018 (180217) @VeoliaWaterTech • Veolia Water Technologies www.veoliawatertechnologies.com