n?r. I nEWTHlnKlnG. ~ HYUnDRI nEW POSSIBILITIES.
VO/i. 23, 1880£ 02 I PUBLISHED BY THE NATIONAL SERVICE TRAINING & SUPPORT DEPARTMENT Most Dependable 01 Most Dependable in its Class! in its Class! 02 San Jose Training Center Reopens After Remodel 03 2013 Santa Fe Named Best Car for the Money
g 04 Running the EVAP Leakage Test Using GOS 05 Hyundai Tech Info Titles Available he 2010 Sonata earned top honors in the said Erwin Raphael, director of engineering Midsize Car segment of the J.D. Power and quality, Hyundai Motor America. 08 TVehicle Dependability Study. The J.D. "Hyundai is committed to providing cus Why Should I ... Power and Associates Vehicle Dependabil tomers with high-value vehicles that with ity Study measures problems experienced stand the test of time. The quality and during the past 12 months by original owners dependability of our models is important to 10 of three-year-old (2010 model year) vehicles reassuring owners that we care about their Fix·lt·Right: includes 202 specific problem symptoms Hyundai experience beyond their initial ECM Update grouped into eight major vehicle purchase at the dealership." MIL on with OTC systems. Overall dependability is The 2010 Accent pl aced third P0441 determined by the level of "prob in the Sub Compact Car segment. lems experienced per 100 vehicles These honors come on the heels (PPlOO)'', with a lower score re of the 2009 Genesis garnering the flecting higher quality award in 2012 as the best in the "In one of the most competitive Midsize Premium segment. We segments within the industry, look forward to improving on our Sonata places highest in its class," VDS results in the coming years. San Jose Training Center Reopens After Remodel •
apacity at the San Jose Training Center has been expanded by adding a classroom and Cenlarging our shop space. The shop re ceived two additional lifts and the resources required to actually create a classroom in the shop itself. Classes resumed at the facility in late February.
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2 TechNet Times 2013 Santa Fe Named Best Car for the Money
he all-new 2013 Santa Fe was named Best 3-Row Mid industry expert opinions. Value is measured by combin size SUV by U.S. News and World Report in its 20 13 ing a vehicle's five-year total cost of ownership with the TBest Cars for the Money Awards. U.S. News & World average price paid for the vehicle at the time of the Report'sannual award combines quality and value data to awards. The vehicles with the highest score within each determine the top-ranked vehicles within their respective category receive the Best Cars for the Money Award. categories. The 20 13 Santa Fe took top honors within the "Hyundai strives to create vehicles that embody qu al 3-row midsize SUV segment for its outstanding value and ity and bold design without sacrificing value, and this critical acclaim. award from U.S. News & World Report is proof that our "The 2013 Hyundai Santa Fe wins praise from the au recipe is a success," said John Shon, Product Manager, tomotive press for its long list of standard features, up Hyundai Motor America. "Offered in two wheelbase scale cabin and easy-to-live-with performance," said variants, the third generation Santa Fe continues to lead Jamie Deaton, U.S. News & World Report. "When you the pack in redefining the CUV/SUV market. " combine that with excellent safety ratings and low own The three-row Santa Fe is a progressively designed ership costs, the Santa Fe provides a combination of and highly capable crossover built for today's family, value and ownership experience that 's tough to beat. " with flexible space, upscale amen ities, outstanding per U.S. News & World Report measured vehicle quality formance and advanced safety. The larger Santa Fe joins and value data within 21 categories. Quality is scored the all-new two-row Santa Fe Sport launched last year. by a combination of safety, reliability and a consensus of The Santa Fe is equipped with a standard V6 powertrain and features everything found on the Santa Fe Sport plus additional premium amenities such as power liftgate and 115V power outlet. The larger Santa Fe also features standard rear-passenger HVAC controls and vents for BEST additional family comfort. CARS
TechNet Times 3 Running the EVAP Leakage Test Using GOS
hen you need to run an EVAP System leakage test, you Note: The procedure illustrated below was taken Wcan initiate one right on your GDS. It is likely that you using the 2013 Santa Fe Sport. Actual screens • have detected an EVAP DTC. After your code search, just may differ based on the model being tested. follow these steps.
1. From the GDS DTC screen, click on the Vehicle S/W Management tab.
Evopon1tive Emission System.Leak detected (Lorge leak) History 0 Select a OTC code to view its relative information .
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No OTC present at this time.
-o Actuation SimulaUon= Internet Case Ana lysis Current Data Flight Record OVOM Oscilloscope Test Test Updale •
2 . The next screen wi ll display the "Inspection!fest" sec Repair tion. In th at section, select, 013/G 2.0 T-GOI "Evap. Leakage Test. " ID Register
IJ System Identification ta SY$tem Identification 1§1 Read \'tN IJ Read VIN 1§1 Write \'tN IJ Write VIN
Data Treatment
IJ Resetting Adaptive Values
«> Auto Detected Configuration Reset
__ _!!l_s~ction I Test Option Trealment I«> Evap.Leakage Test Data Treatment IJ Cylinder Power Balance(Option) Inspection I Test
ECU Mapping Venficationl IJ CWTTest
Actu.1tlon Simulation C.lseAnl!llysis OTC Current Data Flight Reooro DVOM Osc.illoscope s!,Dm Test Test •
4 TechNet Times 3. When the Instruction win Preparation Diagnosis Repair dow pops up, carefu lly read the instructions and click ,,,\~' iJ0 '.;:; 1, "OK." I Evap. Leakage Test I ; ...;.. }~'80 ~-- ~.}~ This test Is used lor functional Cheek ol the evapo1a1ive system and leakage Cheek. J Note: Instructions differ from 7 :-20_:40 _,..,...,,... -=220-: a ~ c 2~ (Condition) J model to model. It is impor 1. Vehlde Stopped 2. Fuel Level Below 80% tant to follow instructions 3. No Trout>le Code J ...... ' '~ ··' A' '· ~' ', ,,,, 4. ldlestale that display at this stage of 5. Engine Warm Up ( ECT Above SO'C) ,.J :''2 ·-- 6'.... the process for your specific If test condition does not meet prerequisite, test result "~ ~1 - 7 cannot be trusled. model. c.. ~o e
Cyde key OFF for al least 5 minutes before re-trying H J: ,''2 X1 this Evaporative Leakage Test ' ' ·_ !-1 Press (OK) button to stan.
Option Tl c ~o Data Tr~ J lnspecti~ l ECUMa ppingV erifi cation1 ~ J _, CWT Test
case Anatysis Acluatlon Simulation s!,D• OTC Current Data Test Flig h1 Record OVOM Oscmosc.ope Test
4. When the test begins, the Evap. Leakage Test status Preparation window pops up. Normal test duration is 5-30 sec ,,,1~' ~\~'1, onds depending on the ;,,.__ ,::'~"' --- M&;;,~ model and conditions. la System 7 E°40 -= llil Read 11 ~20 ~ ~ I>! Write 11 8 ;..i; 2.ftl.2
,,''3 '' ·:·.. , ,,, , J. __- '2 ·- 6'',. ·_ ~1 - 7 c"' ~o e
H J: ,''2 ' ·_ !-1' c ~o
Ac tuation Smu"1t.on Cast Anatysis OTC current Data FlightRKOtd OVOM Test OsctUOscopt Test
5. Once the test has been ; Message rQ1 ; Message [Q1 completed one of two results will display. Test completed ! Test completed ! No leaK detecte d. IE vaporative system fault I Note: If a leak is detected I I OR please refer to the appro priate shop manual for diagnosis and repair. El El
TechNet Times 5 Hyundai Tech Info Titles Available
he Tech Info section found under the "Technical Train and enjoyment of Hyundai model features. The catalog of ing" tab at HMAService.com contains several past web web courses includes past New Model and New Technol • Ttraining courses no longer located on the TACS dash ogy titles that offer introduction to systems that debuted board. In addition, there are informative "Tips for the with their respective models. Road" videos developed to enhance driver understanding
To reach the Hyundai Tech Info library, follow these simple steps: 1. After logging into HMAService.com, roll your cursor over the "Technical Training" tab at the top of the home page. A dropdown menu will appear.
(:. Hyundai Se rVJ ce We bsite - Windows Inte rnet Explore r GJ@IKJ
• l(l;sll;ht.tps h)'U'ldaitect-Ho.com,
~ Fevorites J ~Hy..nda!ServlceWebsle [ 1 ®HvunCRI Home Detail Seareh Vehlde Info Sile Requirements Contact Us Un1'Cs Page Help LogOul User Information 19.:1M§Mfo.Ji!!! . !.M@~l,Z:.ii,J ·ifi.!,i.Hiljiji #&=••·'n§li weicome• •SSTUsting HMA SERVIC E •Shop •Tralnlng(TACS) • Hyundai Tool Site TRAINING • ETM • Teeh Info •SST News Updates •OTC • TechUne • MlQ.e ] •TSB •iETM •FixHR1ght •lnstalllnstrudlon • ill! J •Symptom •Downloads . •Replace •TechNet · ~ J •Component · ~ ] • ECU Upgrade eu+1. · ~ J •campaign • 080-11 - · ~ ] • ocs > B1ue!oolh Compatjbjlity) •OM '1 12QT.J"t r-~T.SJ l"CeC
Campaign ~ Tech Net ~
• 113012013 (FS13J 13--01-00S.1 PAJ\IORAJ.t • 212612013(aU)TeehNet-Vol 231 NCWI • 1122/2013 [F$ 13) 13-01-003VELOSTER.. • 111112013(allJTeehNel -Vol 221 • 112212013 IFS13) 13·01-004 VELOSTER .. • 1111312012 (all) TeehNel. VOL 22 L • Hyunda i Dea ler • 1115/2013 (AN 13J 13·01-002 SANTA FE • 1011712012(allJTec:tiNel-Vol.221 > Hyundai IACS • 11912013 [FS13] 13-0 1-001 VELOSTER • 911012012 (all) TeehNel- Vol 22 ls > Tech Info > Hyu ndi l TEC S Aw;ud
·• ~Hyundai Ca re ers · ~ D https:Jlwww.hy\ndalect.-lo.com,IMain.aspl 100"1.
2. With the menu open, scroll down to the Tech Info button and click on it and the Tech Info wel HMA TECH INFO come page will open in a new window. I 3. Next, Click OK and the This site contains lechnk:al training materialS from Hyundai Motoc America for lnfonnational purposes only. Ir you are a Hyundai lechnlclan please IOg into the TACS !raining sne for cer111'catlon credit
Tech Info catalog will I AH inlormatlon on this site was current at the tme Of 1he original pobllcatlon. However. Hyundai reserves !he r1ght 10 make display. changes at any !roe.
Hyundai Molor Amertca is not responsible if any oplions or matefials presented are not available ln production vehicles. Specific equipmenl may only be onered wtth certain l r1m tevets aOCI lheir availal>llity may be delayed Olher Items may be Installed as a "Port Installed Option" atld llave no "eslimated tme Of a111Yar. See your dealer fOf availabihty.
F OK •
6 TechNet Times <8> HMA TECH INFO
Ff S'f £1• welcome to the new updated "HMA Tech Info" Site .... It will be populated with Hyundai Motor America legacy training n
_____IB
Tire Pressure Monitoring ...
Video Window Fogging Ti ...
2013 Genesis Coupe Techno ... 2011 Elantra New Model 2012 Genesis Sedan Techno ...
Video VR and Bluetooth Ti ...
Video· ECO Features· Ti ...
Video • TPMS ·Tips fort ...
2007 Veracruz New Model
2011 Sonata New Model 2010 Tucson New Model
4. The most popular courses are prominently displayed. Additional titles are continuously added to Tech Info Click in the corresponding picture to open the course so check in often to remain up to date on Hyundai 's or video. body of training materials 5. For the balance of titles, scroll through the navigation bar on the right side of the screen.
Titles currently available at Tech Info: • Tire Pressure Monitoring System • 2010 Genesis Coupe New Model • 2013 Genesis Coupe Technology • 2010 Tucson New Model • 2012 Genesis Sedan Technology • 2007 Veracruz New Model • 2012 Azera New Model • ECO Features Tips for the Road • 2011 Sonata New Model • TPMS Tips for the Road • 2011 Sonata Turbo New Model • VR Buttons Tips for the Road • 2011 Sonata Hybrid New Model • Window Fogging Tips for the Road
TechNet Times 7 Why Should I ... • . . . make sure my GDS unit has the correct Dealer Code registered? When a dealership changes hands, a new Dealer Code is assigned and the previous Dealer Code is discontinued. HTSS cross-references the Dealer Code in your GDS unit with the dealership database. If the code is not found, you will not have access to the search shortcuts that HTSS provides . . . .always review the links offered in HTSS? Even if you are familiar with a repair pro cedure, occasionally recommended proce dures change. Technical Service Bulletins are revised and reissued. HTSS catalogs the latest updated information. Perhaps a de tected DTC did not generate any links this week. Material is continuously being added to the HTSS database; so new in formation for the same condition may ap pear at its next occurrence. ... enter an active and accurate on an HTSS link. This may be caused by popup blocking software or other firewall settings in your • email address in my TACS network. See your dealership's IT manager if you information? have questions about the functionality of HTSS over your network. HMA uses your TACS email address to alert you of ways you can periodically earn Star Awards as I points by completing recommended online training. ... keep the HTSS window open Also, if you leave feedback after your HTSS ses continue my diagnosis? sion, your TACS email is the only way we can reply You don't have to close HTSS to view your GDS to your feedback. In some cases, technicians have DTC page again. You only need to learn the toggling received gifts for their suggestions that resulted in between windows procedure available on your com additional information added to the HTSS database. puter by using the ALT+ TAB keys. When HTSS Make sure we can find and communicate with you. launches, it is in a new window. Your GDS DTC page is actually still on your desktop, but behind the ... double-check my internet HTSS screen. ALT+ TAB allows you to select which connection and popup blocker open window you want to view. settings in my shop network? The HTSS GDS application requires internet con nectivity to function. We have heard from techni cians that could not access the content when clicking •
8 TechNet Times <8> Fix-It-Right
ECM UPDATE - MIL ON WITH DTC P0441 This aiticle provides the procedure to update the Engine • DTC P0441: Evaporative Emissions System Control Module (ECM) of some 2010-2011MY SANTA Incorrect Purge Flow FE (CM) 2.4L vehicles which may experience malfunc tion indicator lamp illuminated with the ECM (Electronic NOTE: There are no vehicle performance issues Control Module) system-related OTC P0441. associated with this condition.
APPLICABLE VEHICLE: 2010-2011 SANTA FE (CM) vehicles equipped with 2.4L engines NOTE: To verify the vehicle is affected, be sure to check the version of the vehicle 1s control unit ROM ID with reference to the ROM ID Information Table below before attempting to update the control unit software.
EVENT #218 - ROM ID INFORMATION TABLE
•I MODEL I I
FAC4MK4A 2010 39104-2G340 39114-2G340 FAC4MK5A FAC4MLOB FAC4MLOA Santa Fe (CM) 2.4L 201 1 39104-2G341 39 114-2G341 FBC4M M 2A FBC4MM2B
SERVICE PROCEDURE: GDS SYSTEM AND ECM UPDATE PRECAUTIONS: • The USB cable must be used for ECM Update between the GOS and VCI the procedure will not work in VCI wireless mode. • Make sure the GOS laptop battery indicator in the lower right tray icons has 50% or more charge remaining. Charge the laptop battery with the AC adaptor cable if lower. • Turn off all lamps (do not leave head lamp switch in auto mode) and all accessories (including heater, A/C, blower, radio, seat warmer, defroster, etc.) to prevent battery discharge during the update. • Perform update with the ignition switch in the ON position. • Be careful not to disconnect any cables connected to the vehicle or scan tool during the update.
CAUTION: Please ensure the following items for the • Do not start the engine during update. ECM update: • Do not turn off the ignition switch during update. • Make sure the vehicle's battery has reasonable charge. • Make sure the GOS system has the latest internet If the vehicle has been in storage for days, run the update. engine to ensure an adequate battery charge state for continued on page 1O reliable update results. The ECM Update procedure contains a check to ensure that battery voltage is above 12 volts to allow the procedure to occur.
TechNet Times 9 <8> Fix-It-Right 8. After clicking the Upgrade button, read the infor mation then click OK. ECM Update - MIL on with OTC P0441 9. The vehicle battery voltage is checked to make sure continued from page 9 it is at least 12 volts to ensure reliable update results. • Click OK if the results indicate Voltage is OK. 1.0-GDS AUTOMATIC UPDATE PROCEDURE: (EVENT #218) NOTE: If voltage is below 12 volts, click Cancel and then run the engine at idle at least 10 minutes to 1. Choose or on the initial screen. VIN ECU Upgrade ensure an adequate battery charge state for reli 2. Enter the vehicle information by pressing the VIN able update results. Auto Detect button, entering the vehicle's VIN or se 10. Update will begin and the progress of th e update lecting the vehicle model, model year, engine/fuel will appear on the bar graph. type and ENGINE as the system and then click OK. See the screen example below. 11. Updating will occur until 100% is reached on the bar graph. Tum the ignition key OFF for 10 seconds, 3. Select ECU Upgrade on the initial screen after en place it back in the ON position and then click OK tering the vehicle information. to continue according to Information displayed on 4. Select Auto Mode then ENGINE in the left ECU the screen. Upgrade column. 12. Click OK on the final screen, which indicates up 5. Read Preparation and click OK. date is complete. 6. The GDS will read the vehicle's ROM ID. 13. Check if any incidental Diagnostic Trouble Codes (OTC) have been created by the update and clear 7. After the Current ROM ID is displayed, select the the DTC (s) present. Update Event "218.CMA 2.4 P0441 DTC LOGIC IMPROVEMENT." 14. Start the engine to confirm proper operation of the vehicle. • "' Clear "Previ~us Vehicle
SANTAFE(CM) 2010 G 2.4 DOHC
System ~ mmmll Select System Selected System
Group Symptom ' .--- Fault Code Searching ' Cancel •
10 TechNet Times 2.0-GDS MANUAL UPDATE PROCEDURE: 3. Enter the appropriate Event #218 password from (EVENT #218) table below and then click OK.
NOTE: Manual Mode is intended to be used only if MENU t • t Event #218 Auto Mode Update had failed after the progress bar began during the update. CMA 2.4 ULEA-IMMO: 39104/39114-2G340 2340
IMPORTANT: CMA 2.4 ULEA-IMMO: 39104/39114-2G341 2341 • Pull out the ECM fuse from the engine com partment junction box or disconnect the battery 4. The vehicle battery voltage is checked to make sure negative cable to reset the ECM before per it is at least 12 volts to ensure reliable update results. forming manual update. Click OK if the results indicate Voltage is OK.
• If the ECM Update still is not successful, then NOTE: If voltage is below 12 volts, click Cancel and disconnect the ECM connectors for 10 minutes then run the engine to ensure an adequate and retry the ECM Update. battery charge state for reliable update re sults. 1. Tum the ignition key back to the ON position. 5. Update will begin and the progress of the update will 2. Within the ECU Upgrade screen, select Manual appear on the bar graph. Mode in the left column, then select Update Event #218. Select the appropriate control unit part num 6. Updating will occur until 100% is reached on the bar ber with reference to the ROM ID Information Table graph. Tum the ignition key OFF for 10 seconds, and click OK. place it back in the ON position and then click OK to continue according to Information displayed on the screen. Event Event Liit 7. Click OK on the final screen, which indicates update •Current ROM ID I_ .. Latest ROM ID fAOIMLOB is complete. CMA 2 4 ULEV •i'.1MO . 39 104/39114-2G330 8. Check if any incidental Diagnostic Trouble Codes (OTC) have been created by the update and clear the MM!·iif DTC(s) present. 9. Start the engine to confirm proper operation of the NOTE: Do not select the "+IMMO" part numbers. vehicle. Santa Fe vehicles for U.S.A. do not have an immobilizer.
WARRANTY CLAIM INFORMATION: OPCODE I OP NAME I OP TIME I CAUSAL P/N I NATURE I CAUSE ECM Upgrade 39104-2G340 (All) 0.3 M/ H N69 C40 (201 o MY Santa Fe) 39114-2G340 (Mfl) 39110F4E ECM Upgrade 39104-2G34 l (All) 0.3 M/ H N69 C40 (2011 MY Santa Fe) 39114-2G341 (Mfl)
TechNet Times 11 CORRECTION On page 11 in Volume 23, Issue 1 ofTechNet Times, the graphic showing the caster adjustments was reversed. The image below has the correct graphic. <:Bl> Fix-It-Right Vehicle Drift/Pull Test Procedure Caster When viewing a car from the side, the angle of the vehicle's steering axis is defined by draw ing a line through the upper and lower ball join ts (for a double wishbone fro nt suspension), or through the strut tower mount and the lower ball joint (for a MacPherson strut front suspension). • Positive (blue line): The line leans towards the rear of the car. • Negative (black line): The line leans towards the fro nt of the car. •
TechNet Times Volume 23 Issue 2 March 2013 TechNet Times is publi shed moni hly by Hyundai Motor Ameri ca's Nationa l Service Training & Support Department for Hyundai Dealersh ip Technicians. The subjects covered in this publi ca ti on are often one of a kind items, but they may help you to solve sim ilar incidents. ln all cases, the di agnosti c procedures reco mme nded in the Shop TECHNET TIDBIT Manuals should always be performed fi rst. Please address all correspondence to: Hyundai Motor America held its first Technician Orientation Editor-TechNet Times Instructor Led course specifically fo r veterans and acti ve military National Service Traini ng & Support Department personnel soon to separate from their commitments. The training Hyundai Motor America is HMA's effort to assist our veterans' transition from military P.O. Box 20850 10550 Talbert Avenue service to civilian employment. Fountain Valley, CA 92728-0850
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