Your quarterly company update publication thegroupx change Here is to an incredible 2018 & an exciting 2019...

A note from Ian...

2018 has been both an exciting and challenging year for the Group, but I am very pleased and proud Christmas Jumper Day 2018 to say that in a tough trading year we are The end of another year It has been a privilege to finishing on a high with is fast approaching, and work alongside you all this an expected revenue of with plenty of great stories year, as it is every year. We £42m. There was an to shout about, this issue will be working hard in incredible last push of ‘thegroupxchange’ is 2019: from regular from all of our teams here to celebrate both newsletter updates, to across the business to individual successes and more improved get us over the line; those that are business and communications across thank you to each and group wide. the Group. every one of you for your hard work and From award nominations For now, we would like to dedication throughout to new family members, wish you all a very merry the year, it has once 2018 has been a fantastic Christmas & a Happy again been a privilege to journey - and we look New Year! work alongside you. forward to seeing what 2019 has to offer us. The Engagement Team Continued overleaf...

Welcome to the family Stewarts & Woods! As you all will be aware, in September we welcomed Stewarts Coach Group into our family. Based in Reading & Leicester, the Group consists of Stewarts Coaches & Woods Coaches. Both companies are incredible additions to The Kings Ferry Group...

Newsletter | Dec 2018 A note from Ian Continued from front... and also some innovative helped her reach the finals From The Engagement Team technology that we will that were held in London’s The Group has seen a look to share across the Winter Garden’s in early huge change in terms of Group. November. its overall structure. We Thank you to everyone Our Marketing Executive realise the importance of involved that has helped Gemma Norton was a investing in our people make the transition period finalist for the RouteOne Well that is another year organisation’s goals and employee engagement. Key and their skills; and 2018 as smooth as possible, it Rising Star Award – over, and what a year it has values and be to success is making sure all has brought incredible has been a pleasure to get having been nominated been. Thank you to motivated to contribute to of our business opportunities for existing to know you and work and passing the interview everyone who has helped our success. We recognise operations across the employees to develop alongside you these past process to reach the final the engagement team set that in order for each of us Group have channels where themselves and progress few months. We are all awards night at the Hilton up activities over the course to feel this way we must staff can raise issues, give in their careers within the excited to see what 2019 Metropole Birmingham in of the year and also toe develop and improve our feedback and feel that business. has in store. October. The Kings Ferry everyone who has helped approach in some specific their ideas & opinions are With this change, we are were also finalists at the us exceed your charity areas. listened to. We must make On a personal note I would target! sure that every staff also welcoming a number RouteOne awards for Top Feedback received from like to thank member feels like they can of new colleagues; from Large Fleet Operator of the the last staff survey at the Stewarts Managing We are looking forward contribute to change if Group Directors, to Sales Year. Kings Ferry operation in Director Andy Cotton and to planning some exciting there are sound business Accounts Managers and Gillingham, suggested that General Manager Linny With Christmas right events in 2019 - and please reasons for doing so. Finance Controllers. To communication; career Smalley-Ward and Woods around the corner and the feel free to share your grow as a business, we development, recognition As a growing Group we General Manager Bill end of the year fast suggestions with your local need to make sure our and improving staff facilities can learn a great deal from Tanser for your excellent approaching, I want to take engagement team! foundations are solid and were all areas where you sharing ideas and communication to both this opportunity to thank make sure the core of felt strongly we could make developing best practice. myself and your teams you all for your patience the business, which is all Whilst our events calendar improvements. None of us has all of the throughout the process. throughout the transition of you, our people, are and staff trips will answers - but together we period, for your dedication We know that improving supported in every way We are working hard to continue throughout 2019, can help shape our business to the business and these areas across the possible and have the right ensure individuals are we recognise that staff for the future and ensure industry and to say that the Group, especially improving tools perform. With the recognised for engagement is about a lot that it is an environment reason we are where we our communication with constant development outstanding performance more than just putting on where every member of are today, is simply down you will be key in ensuring of our CRM system, new and for their dedication to fun events! staff feels engaged, to each and every one of the future success of both booking platforms and both the business and the motivated and satisfied in you that works day in and Going forward the the business and all of it’s operator portals that Sam industry. With that being their role. day out. Thank you. Management Team is valued staff. our Head of Marketing has said, we have introduced committed to To help us do this we have On behalf of all been working on, we are the People’s Choice Award On a final note, I would spending time canvassing set up an Engagement Task engagement team now well equipped to face which has been running like to acknowledge the your thoughts, ideas and Force within The Kings Ferry memebers across the any challenges that 2019 since June and has seen loss of a long standing and opinions about our operation. The Task Force is Group, we would like to say may bring. some very worthy winners well respected colleague business. By listening to made up of a very Merry Christmas and pick up the trophy. Mick Ferris – our thoughts your ideas and asking for As you should all be aware, representatives from each a Happy New Year! See you Alongside this, we have are with his family over the your feedback we will be we welcomed 2 new business department who all in 2019! also seen a couple of our festive period. much better placed to businesses into the Group have been tasked with colleagues becoming in- overcome the business back in coming up with ideas and I wish you all a very merry challenges we will September; Stewarts dustry award finalists. Our initiatives to help us address Christmas and a Happy doubtless face next year. Coaches of Reading and Head of each of these areas across New Year. Here is to a We want all staff the Group. Woods Coaches of Business Development working across The Kings Leicester. These two Vikki Street was successful 2019. Having a once-a-year satis- Ferry Group to feel established businesses nominated for the faction survey is not enough passionate about their job, bring with them plenty EveryWoman in Travel to gauge how we are doing! give their best each day, be of industry experience, Team Leader Award. Her Satisfaction surveys are only committed to our incredibly talented teams nomination and interview a ‘springboard’ to

Newsletter | Dec 2018 Newsletter | Dec 2018 Our Chosen Charities for 2019 Everything NEW!

Thank you to everyone who voted for the 2019 chosen charities! The votes have been Mid -January will see the launch of a brand new collated and we have some fantastic groups that we will be working closely with commuter service for Slough, called SMART. This is an extension on the during 2019. contractual service already in place for Telefonica, now opening up to many new busi- nesses along the Bath Rd stretch including Lonza and Ipsen. The Engagement Teams from across the Group will be meeting up in early 2019 to organise some Group wide and exciting events - if you have any ideas to help reach our Delivery of 4 new Mercedes Citaro buses are expected in the next 2 weeks which will 2019 charity targets, then please get in touch with your local Engagement Team. replace the Irizar coaches that have been utilised on this service since 2012.

Not only will it be a commuter service for the employees of the enrolled businesses in the service but also members of the public will also be able to pay to travel on the service, opening up a new revenue stream to the business in years to come.

Contract Secured!

Every Little Helps... Stewarts have seen a 2 year contract secured with Oxford Royal Academy

Following a successful 2018, Stewarts Coaches have been awarded an extended 2 year contract with the prestigious Oxford We will continue to support other charities Royal Academy, providing nationwide trans- port over a 4 month period during Sum- through the regular small events such as Christ- mer 2019 and 2020. Operating in Oxford, mas Jumper Day, Macmillan Coffee Morning & Cambridge, Ascot, London and St Andrews, Christmas Food-banks just like Stewarts have Scotland. Based on 2018 data, the contract done this year... is expected to be worth in excess of £550k.

If there are any events you wish for us to take part in, please contact your Engagement Team.

Newsletter | Dec 2018 Newsletter | Dec 2018 Woods Coaches Welcome To The Team Investment In 2018 has seen a fair bit of change; from colleagues Our People & leaving to take on new challenges, to new fresh faces entering the business. Their Skills A huge welcome to Woods 1971 The company company. In May 2011 the We have a number of confirmed new faces that will be The Group is Coaches of Leicester to purchases 4 new vehicles business was purchased by joining the Group (with more to come) that we will undergoing an The Kings Ferry Group. at a cost of £32,000!! Kevin Brown up until 2014 properly introduce in our next edition of exciting shift in it’s when Woods was then thegroupxchange, but for now, please give a warm The company was started In 1999 George Wood acquired by the Stewarts structure, which will welcome to... in 1950 by Mr George H retired and Mark Wood Coaches Group. help us to get ready Wood. The business was became Managing Ronny Russell – Sales Executive, COL to the exciting originally running from his Director. Kevin Brown Accolades for Woods Tony Harwood – General Manager, COL challenges that are home address with one 29 joined Woods Coaches in includes being awarded Jamie Mallion – Engineering Manager, TKF ahead. seat coach, then in 1963 1994 and in 1996 Woods RouteOne Coach Operator Laura Brett – Sales Account Manager, TKF Woods Coaches moved to were invited to join the of the Year in 2005 to 2013 With all the change its present location. Guild of British Coach Coach Tour Operator Nichola Burroughs – Sales Account Manager, TKF that is going on, now Mark Wood joined the Operators as the business innovation of the Year at Jodi Eede – PA/Office manager, TKF is the perfect time company in 1967 when the goes from strength to the coach Tourism awards! company then took over strength. Lucy Wilmott – Sales Account Manager, TKF to for YOU to put Gees Coaches in General Manager Bill Lee Nott – Financial Controller, TKF yourself in the driving Lutterworth in 1969. Mark In 2007 Kevin followed Tanser has also had some Alison Lee – Finance Business Partner, TKF seat. Wood becomes Director Mark in becoming personal achievements Ashley Close – Business Development Manager, TKFG in 1970 when the business Managing Director and winning Coach Manager of If you want to became a Ltd company. In later Chairman of the the Year twice! Jade Scammells – Marketing Assistant, TKF progress with your Michael Clarke - Product Development Manager, TKF career within the “The whole team at Woods Coaches is both thrilled and excited to have joined the The Group, and enhance Kings Ferry Family, we are very much looking forward to being part of the future growth your skills, then let and contributing to the continued success of the business. us know. The Personally I have been made to feel very welcome, and I echo the sentiments of my Moving on up...! opportunities are out there for anyone who team here at Woods Coaches.” Bill Tanser, General Manager Our recent promotions just show that the opportunities are out there! A massive well done to all of the below is eager to learn! who have recently received promotions within their department... Anthony Smith – NEW Operations Manager, TKF The tours team are now preparing for a busy Darren Cleaver – NEW Assistant Operations Manager, TKF January. Although we will be quiet operationally, this is one of the busiest Carl Fairless - Client Services Executive, SC months for advance bookings, and a good We’re launching some great new product Colin Pickett - Workshop Manager, SC start to the year is vital. for 2019 including the introduction of European River cruising to our pro- Clarkes of London (COL), The Kings Ferry (TKF), The Kings Ferry Group (TKFG), Stewarts Coaches (SC), Woods Coaches (WC) Woods have 3 brochure campaigns gramme, this is already proving to be running throughout the month, including popular with good advance bookings. the launch of the Stewarts 2019 pro- Welcome To The Family! gramme, which offers a lot more choice 2018 has been a great year for Woods Congratulations to Jenny from Woods who welcomed baby Arlo to the world in than the 2018 programme – we hope to Tours, we operated over 400-day trips and October. Also. Alina Colesnic from Stewarts gave birth to a healthy baby girl on the 29th see good growth on this brand in 2019. 58 holidays and when the financial year November. Name still to be announced! ends.

Newsletter | Dec 2018 Newsletter | Dec 2018 NUCO Travel

During the Summer drivers was really positive coaches, passengers and months we began and the Facebook posts drivers arrived in resort on discussions with NUCO in particular looked like time and happy! Again, in Travel in regards to their they had a very strenuous most resorts drivers were 2018/9 coach require- time….sitting around in not required for the ments for 9 day ski tours. the Alps, relaxing, with no duration with the Historically University coach movements exception of Tignes and Student Ski travel is not required whilst in resort! Val d’isere where a couple Campus Shuttle Contract Extended something as a business of late night pool party we have actively sought Paul Norrington said “It was shuttles were required for For Another 3 Years! due to nervousness around a great tour, the students own safety. passenger behaviour and passengers were well A massive congratulations drivers, especially those on The team would like to historically low rates. Upon behaved, the on board Drivers Stuart Lively and to The Kings Ferry Team for commuter runs of the new thank the drivers for their meeting with NUCO it was rep was really good, the Dan Crole who were based securing the Uni of technology and how it is enthusiasm and buy in of clear that they had spent accommodation was never in Val d’Isere said “The Campus shuttle contract going to be implemented the new technology - there considerable time and going to be 5 star but it tours were really well run for an additional 3 years going forward. is still a lot to do t further effort looking to eradicate was more than suitable and we have enjoyed doing with the option of a further Along with drivecam implement the new these type of issues and for our needs, could never the trip, no problems at all extension of 2 years. scores, complaints, process, but we have were focusing on driver have got 4 people in there in resort or on board the compliance, attendance started off extremely well satisfaction and but luckily the client only coach, even with the late In Q3, the new Target Zero and accidents, the new and are looking forward to vehicle quality. Their allocates two drivers to night resort shuttles, we plan took effect with the feature enables the team a safer journey ahead. upfront nature combined each 4 berth room! The would definitely do this Operations Team delivering to manage drivers who are with our valuable ski ex- only thing to bear in mind work again!” new processes with drivers. deemed a risk to the busi- perience felt like a good for any drivers on these There is now the ness, and allows us to work OUIBUS - Amsterdam match and we agreed to tours is that the resort is Overall it has been a capability to create hot with them to get them in a carry out a small percent- expensive even for the resounding success and we spot mapping for place where we can offer The new Ouibus route age of this year’s basics. I signed myself up will be in talks with NUCO speeding events in our them future employment. successfully launched in December tours as a trial for the following weeks Travel in January to discuss vehicles, which gives the October and has been from both parties with a tours as soon as I any early 2019 team the ability to enhance Since the roll out our extended until March. Well view to managing all of got back!” requirements as well as their profiling of drivers on speeding events have been done to the team at their Ski coach tour looking ahead to the a risk basis. cut by more than 50% Clarkes for all of there requirements in future The following week we had 2019/20 season! which is a great start, but efforts so far. years. 40 tours travelling out, 5 Operations Manager we want to get this down with our own Kings Ferry Many thanks to all involved, Anthony Smith to zero. The first two tours that fleet, 4 with our Clarkes especially the drivers, visited Millwall to advise travelled on two of our fleet and the remainder helping this all operate as new Mercedes Tourismos, utilising our Connections smoothly as it has! picking up students from operators. Once again, If you are interested in New Parking Secured Cambridge University to feedback so far has been being allocated to any Ski The Kings Ferry have secured for the and Kings Hill services on the DHL Val Thorens as part of their great from all involved, Tour work, please let warehouse site, in Hermitage Lane, Barming. This is saving the team time and Varsity Tour, in total 50 apart from a slight hiccup Anthony or Raf in money and was implemented on 1st October 2018 for 3 years. coaches travelled out to with luggage overload at operations know. the resort. Feedback from one University, all

Newsletter | Dec 2018 Newsletter | Dec 2018 Dress your Desk Competition Say Hello To Our HR Business Partner

Teams at The Kings Ferry in Gillingham have taken part in a Christmas Dress your Desk Hello my name is Jessica (hello Jessica), I am a HR competition. Each team randomly selected a Christmas film and themed there work Business Partner – sounds like the introduction to an areas to that film. Take a look to see how they did! anonymous group. Most of you who are reading this possibly don’t know what a HR Business Partner are or knew that The Kings Ferry Group had one. I will try and explain what role I do within the group without sending you all to sleep.

A little bit about me first, I joined The Kings Ferry Group from Arriva so I am used to most of the terms that I hear in the office – however I am struggling to remember to call the fleet coaches and not buses – but give me time it is only my first week. I have crammed quite a lot into my short 40 odd years on this earth. My career has seen me be a personal trainer, a stock broker and a physiotherapist before venturing in to the exciting world of HR. I am the Jessica Osborn mum to a crazy 6 year old called George – I am sure he Winners - Rudolf Runners Up - ELF will forgive me for calling him George Osborn at some point in his life just not right now. So why am I here and why Express. My role will see human resource related was this role introduced me working closing with matters. to the group? Well I totally Ian and the senior believe in fairness – unless leadership team to make My role will see me travel it’s Ice Hockey or Korfball sure that we progress and between The Kings Ferry and my teams are playing grow the company. I will Group sites so me and my – then I demand that my be responsible for aligning Fiat 500s will be clocking Santa Clause Deck The Halls The Snowman team is looked upon more business objectives with up a few miles. My main favourably! The HRBP role employees and office will be based in was bought in to make management and will serve Gillingham so no doubt sure that us as a group had as a consultant to many of you will see A massive well done and a synergy with National management on all me about. thank you to everyone who took part - it was a great way to spread the festive cheer! Welcome Back!

Winners = The Operations Team with Rudolph.

Runners Up = Reservations Team 1 with Elf. We are pleased to announce that Brooke Newman of Clarkes of London and Sophie The Polar Express The Grinch Marsh of The Kings Ferry have returned to work after welcoming their new arrivals. We are all very glad to have you back!

Newsletter | Dec 2018 Newsletter | Dec 2018 KF Connections Unveil PULSE - The New & Improved Operator Portal At We look forward to welcoming staff from The Euro Bus Expo 2018 across the Group to the following...

The bi-annual Euro Bus Expo took place at OFFICIAL the NEC Birmingham in October, with the KF Connections heading to the venue armed with their new and improved operator CHRISTMAS PARTIES portal: PULSE. onto the system, view and accept offers in a less time consuming manner and it also A modern version of what was previously enables the team to see how operators known as ConnectionsLIVE, PULSE offers spend so we can contact those who we THE KINGS FERRY & CLARKES OF LONDON operators the chance to view their spend, know will offer the best price. submit offers on jobs, view jobs in their SATURDAY 5th JANUARY 2019 area, view contracts + more! The portal Uptake at the show was promising, with also is a fantastic tool for the Connections new operators signing up to the portal team, allowing them to easily upload jobs every day. THE GREAT HALL, PRIESTFIELD STADIUM, GILLINGHAM, KENT

New Contract For The Business Development Team - UKME STEWARTS COACHES SATURDAY 5th JANUARY 2019

In June 2018 Kings Ferry through the requirements for over 9 seats starting the Business Development Team were following season that operates for them CANTLEY HOUSE HOTEL, MILTON ROAD, BERKSHIRE enlisted as the supplier for UKME who between late May and early September. are a prestigious concierge company that look after the travel and person This was a hugely demanding account arrangements of Royals and Rulers of sometimes only having a few hours’ notice the United Arab Emirates on an exclusive for requests. Due to the nature of the basis. account the drivers and the operations WOODS COACHES DRIVERS team especially all made a tremendous James Hill, Business Development effort to accommodate the clients re- FRIDAY 11th JANUARY 2019 Manager at Kings Ferry, met with the quest. logistics manager last November and they explained their pain points such as lack The first season of work was a complete of availability, slow response, quality of success resulting in over a 130 hires and a THE FAIRFIELD PUB, GLOUCESTER CRESCENT, WIGSTON vehicles and drivers with their incumbent total revenue spend of £105,000 in just a operator. The Kings Ferry made a full 12 week period. proposal to take over all of their transport

PLEASE NOTE - NO MORE BOOKINGS CAN BE ACCEPTED Newsletter | Dec 2018 Newsletter | Dec 2018 National Asian Wedding Show People’s Choice Award

Members of the Kings Ferry & Clarkes team The People’s Choice Award let’s you have your say! If you think someone within the headed to Olympia London for a weekend company deserves to be recognised for their recent efforts at work; whether that means in November to exhibit at The National that have gone the extra mile, volunteered to help the team after hours or simply just Asian Wedding Show. The exhibitions that worked their socks off - then vote for them to win this award! saw a footfall of just over 12,300 people proved to be a great success in terms of It doesn’t matter who you vote for (of course not yourself!). They can be a manager or everyone loving our VIP coaches! We had even from another business - this is your chance to show them you appreciate what plenty of visitors ‘vlogging’ their VIP they do for the company. experience, and the coach was even on the BBC One Show! The reason a winner is chosen is not down to how many nominations they get, it is simply down to the reasons you give for nominating them - so anyone can win! A huge thank you to everyone that helped the marketing team with setting up the CONGRATULATIONS TO OUR PREVIOUS WINNERS... show and manning the stand. We are feeling very positive in seeing an uplift of both VIP and general wedding hires. June Sept ‘Insta-famous’ East Kent: Quin Dodkins East Kent: Paul Johnson The Kings Ferry: Lionel Mendy The Kings Ferry: Darren Cleaver Clarkes of London: Darryl Crick Clarkes of London: Paul French July Oct Welcome to ‘The Finders’ East Kent: Colin Yexley East Kent: Katy McDowell The Kings Ferry: Kevin Jenner The Kings Ferry: Dennis Gale Clarkes of London: Duncan Davies Clarkes of London: Gurvinder Singh Aug Nov & Dec You may all remember that Mr Coach East Kent: Jack Swan We will hold a DOUBLE vote at the himself Brendan Sheerin was the face of our initial Coachfinder launch back in May. The Kings Ferry: Anthony Smith beginning of Jan for both the Unfortunately, we have had to say goodbye Clarkes of London: Sharon Mills November & December awards to Brendan, but we are welcoming a new family to town with the incredible ‘The Finders’!

This family will start showing their faces across the website, emails and social media - and with a few tricks up their sleeves that include some pretty incredible super pow- ers, we are sure that The Finders will be a great hit! WATCH THIS SPACE!!!

Newsletter | Dec 2018 Newsletter | Dec 2018 Network

Linny, General Manager for Stewarts Coaches and Gemma Norton Marketing Executive at The Kings Ferry recently attended the National Express Network Event TARGET held in London over a 3 day period, bringing stars of the future from all over the National Express community together to generate new ideas for the business and create a more EXCEEDED collaborative approach to business goals.

A HUGE thank you to everyone who has helped us exceed our charity targets this year. We are pleased to announce Driving Training Academy Graduates that as a Group we raised an incredible...

Following the launch of the in-house £9,531 Stewarts Driving Academy in early 2018, we are pleased to announce two more graduates (Alan Webb (pictured) and Jack All donations will be distributed to our 2018 chosen charities. Crossan) recently passed all of their exams and became fully fledged drivers into the Stewarts Team.

Got something to shout about?

If you have something you want to shout about, whether it is something you have done at work or an achievement in external groups - let us know and you could feature in the next issue for thegroupxchange.

Contact the engagement team on [email protected]

Newsletter | Dec 2018 Newsletter | Dec 2018 KingsAwards of SeasonLondon Directory

The Kings Ferry Travel Britain’s coach industry. Marketing Executive, Group in Kent is delighted Gemma Norton, began that two of its employees Vikki Street joined the studying at the have been nominated as Kings Ferry in 2004 as a University of the Creative finalists in two of the UK’s Sales Account Manager, Arts in 2012 and joined biggest transport industry and now leads the The Kings Ferry in July awards. Vikki Street is a business development 2017. Her current role finalist in the Team Leader team at the company encompasses a wide category of the IBM iX where she is responsible range of marketing everywoman in Travel for growing new business activities from strategy, Awards, while Gemma opportunities, pitching for through to design, Norton is up for “Rising new contracts and campaign management Star of the Year” in the building a good sales and digital media. Route One Awards which pipeline. celebrate the best in

The Kings Ferry were also finalists at the Route One Awards for Top Large Fleet Operator of the Year, narrowly missing out to If you have any stamps you wish to donate, please hand these to Debbie Mann (TKF) the winner. But the big story of the night was the fantastic win for Manager of the Year.

The judges said: “There is absolutely no doubt that our winner is very impressive. Through exceptional commitment, enthusiasm and an enviable ability to motivate, he has moved SPARE CHANGE BUCKETS progressively from the lower regions of management through to one where he has taken on high-level responsibility. Everything Shortly, you will notice ‘Spare Change Buckets’ placed around the office’s and driver he has achieved has formed from the areas. In order to help us reach our fundraising targets for 2018, we are asking for you to foundations of very high standards, donate all that lose change that are rolling around the bottom of your bags or pockets. impressive business growth and improved profitability”.

It does not matter how big or how small the donation is, every little helps and each pen- Group Managing Director Ian Fraser picked A huge well done to Ian ny goes a huge way in helping support our chosen charities! up the trophy, saying that this is a team effort, and he is reliant on all staff across the Group on this incredible and thanks them for everything that has been achievement! achieved. EVERY LITTLE HELPS!

Newsletter | Dec 2018 Newsletter | Dec 2018 19 FIND IAN! Our Scottish supremo is lurking around somewhere, but can you find him?

STAFF DISCOUNTS

Have you logged on to the My Staff Shop recently? There is a whole host of offers and discounts available for you at National Express employees - so go and take a look at www.mystaffshop.com MERLIN ATTRACTIONS

Due to our partnership with Merlin, staff and immediate family members only can obtain up to 49% discount on all attractions within the Merlin group (UK Only).

There are special website links and passwords for each attractions (34 different ones), so if you wish to take advantage of these offers, then e-mail Carrie (TKF) at: [email protected] so that she can pass on this information to you.

The discount also applies to the Merlin passes, which is 20%

Newsletter | Dec 2018