A Partner for Healthier Communities Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals www.calendow.org Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals Prepared for The California Endowment Edited by M. Jean Gilbert, Ph.D. Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals is a publication of The California Endowment. No part of this publication may be reproduced without attribution to The California Endowment. To be added to The California Endowment database and alerted to upcoming publications, please e-mail us at
[email protected]. You may also call us at 800-449-4149, ext. 3513, or write to us at: The California Endowment 21650 Oxnard Street, Suite 1200 Woodland Hills, CA 91367 800.449.4149 Established by Blue Cross of California CM/Principles 02/03 A Table of Contents Preface i Acknowledgments iii Introduction v I. Guiding Principles and Recommended Standards for Cultural Competence Education and Training of Health Care Professionals 1 II. Recommended Standards for the Content of Cultural Competence Education 3 III. Recommended Standards for Training Methods and Modalities 7 IV. Standards for Evaluating Cultural Competence Learning 8 V. Standards Relating to the Qualifications of Cultural Competence Teachers and Trainers 9 VI. Appendices A. Appendix 1: Glossary of Terms 11 B. Appendix 2: Policy Statements and Standards 13 C. Appendix 3: Models for Culturally Competent Health Care 19 D. Appendix 4: Videos and CD-ROMs 34 E. Appendix 5: Web Sites 61 Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals Preface Dear Colleague: The California Endowment is pleased to share our publication Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals.