Increase Productivity and Profitability by Managing Workplace Noise

Increase productivity and profitability by managing workplace noise.

Mikael Cato Plantronics Head of channel Nordic

In the mid‐1960s, the Federal Aviation Agency selected Plantronics as the sole supplier of headsets for air traffic controllers, and thereafter was selected to supply headsets to the operators of the Bell Telephone company.

70% 225 OF EMPLOYEES WORK 220

210 worker

OUT OF OFFICES 200 Space

per

WITH 190 feet

Office ‐33% AN OPEN 180 176 Square

Global 170 FLOOR PLAN Avg. 160 151 150 2010 2011 2012 2013 2014 2015 2016 2017

Source: IFMA

CONFIDENTIAL © Plantronics 2018. All Rights Reserved. 7 CONFIDENTIAL © Plantronics 2018. All Rights Reserved. 8 CONFIDENTIAL © Plantronics 2018. All Rights Reserved. 9 Noise can be… But it can also be an indicator of…

• Distracting • Communication • Disruptive • Collaboration • Unwanted • Engagement

• In open offices • On the go • In contact centers

94% believe they would 53% agree that background 64% say that being able get more done in noise reduces satisfaction to block out noise and a quieter environment1 and productivity1 distractions increases their productivity2

1 Plantronics Noise in the Workplace Global Study, 2017. 2 Plantronics Mobile Collaboration Global Survey, 2016.

53%

of employees are distracted Time required to regain focus: at least once a day1 23 minutes2

1 Oxford Economics, “When the walls come down –the evolution of the workplace,” 2016. 2 “The Cost of Interrupted Work: More Speed and Stress Study” from the Department of Informatics, University of California, Irvine.

53% will be distracted In a company with at least 10 times a with an average of day, which is 500 23 min employees 265 required to refocus employees

Costs*

Weekly Monthly Annually €254,000 €1,016,000 €12,192,000

*Assumes average employee cost of €50/hr, a 5‐day work week, a 4‐week work month and a 48‐week work year.

DevicesPeople Matter Devices Insights

Research tells us that The most successful Plantronics can provide 91%* of a typical Skype for Business insights to improve user enterprise is comprised deployments use adoption by tracking and of 7 different work styles Plantronics Devices managing headsets

*Plantronics Persona Research, 2017

CONFIDENTIAL © Plantronics 2018. All Rights Reserved. 15 People These work styles comprise 91% of a typical enterprise Office Office Office Remote / Office Flexible Road Connected Communicator Collaborator Warrior Worker Worker Warrior Executive

Olivia Dirk Carol Richard Fay Ray Carl Work Location Work Location Work Location Work Location Work Location Work Location Work Location

Comms Needs Comms Needs Comms Needs Comms Needs Comms Needs Comms Needs Comms Needs • Desk phone • PC & desk phone • Mobile/tablet • PC, Mobile • Mobile, PC • Mobile is lifeline • Mobile/tablet, PC • Emails & • Emails, IM • Text, IM & • IM & Video • Calls, IM, email • Connects to: PC, • Calls, text, IM & in‐person in‐person car, tablet in‐person 17% 18% 8% 11% 16% 7% 14%

52% Office Based 34% Flex/Remote 14% Executives

OFFICE COMMUNICATOR OFFICE COLLABORATOR OFFICE WARRIOR CONNECTED EXECUTIVE

59% 70% 75% 77%

Distracted by office noise* Distracted by office noise* Distracted by office noise* Distracted by office noise*

* Plantronics Persona Research, 2017.

REMOTE WORKER ROAD WARRIOR FLEXIBLE WORKER CONNECTED EXECUTIVE

65% 66% 71% 77%

Distracted by noise Distracted by noise Distracted by noise Distracted by noise while working* while working* while working* while working*

* Plantronics Persona Research, 2017.

Voyager Family Voyager Family

Connected Executive Road Warrior

Successful deployments choose Blackwire Family a range Savi 700 Series Calisto Family Voyager Family Savi 400 Series

Office Communicator Office Collaborator Office Warrior Remote Worker Flexible Worker

Voyager Family Blackwire Savi Family

Blackwire Family Calisto Family

Voyager 6200 UC Voyager 8200 UC Voyager Focus UC Blackwire 725

• Earbuds with Active noise • Choose preferred level of noise‐ • Active noise cancelling (ANC) • Active noise cancelling (ANC) cancelling (ANC) reduction with Dual‐mode Active with hi‐fi stereo • Smart sensors route and auto‐ • Bluetooth neckband headset noise cancelling (ANC) • Microphone boom with triple answer calls by simply putting that vibrates to alert you of • Boomless consumer design microphone noise canceling on the headset calls • • Smart sensors with intuitive Dual‐paired four mic DSP noise • Dynamic EQ feature optimizes • Boomless design Features four cancelling voice commands voice quality, music or multi‐ omnidirectional microphones • 24h with a 3.5mm audio cable • Up to 15 hours of listening media • Up to 16 hours of listening time • Smart sensors with intuitive voice time command

Asset Management and Adoption Reports include: • Device Adoption • Device Distribution • Device Inventory • Incompatible Products • Policy Compliance • Softphone Adoption • User Activity • Version Status

© Plantronics 2017. All Rights Reserved. 22 Insights “How many headsets “I need insights to are currently in use?” make better & “I have a KPI for staying quicker decisions” compliant on firmware, but how do I manage and track it?” “Setting up each individual user when deploying a new headset takes time” “Are people adopting our UC‐ deployment as expected?”

“Will our headset‐base work with “Deploying firmware updates to future hardware investment plans” all headsets to keep up with “I need to save time latest development takes time” in a already busy day” “Who is using headsets “I want to deploy to various within my company?” groups within my company?” “Are people using non‐ compliant headsets “Desk‐side headset‐ “Are the headsets being within our company?” support takes time” adopted as anticipated?”

• Subscription‐based Software‐as‐a‐Service

• Manage, monitor and maintain headset inventory from any web browser with several reports

• Plantronics Manager Pro assists in Skype for Business success providing IT with management tools and adoption insights

UC Toolkit Get Ahead Program Manager Pro Try & Buy ⁻ Stay ahead with our ⁻ Try the IT software exclusive online UC ⁻ Trial 5 different for Free during a 60‐ toolkit devices for free day program with ⁻ Best practices and ⁻ Save money by option to upgrade step by step guides receiving one ⁻ Adoption additional audio ⁻ Schedule a software recommendations device for every 10 demo ⁻ IT and end‐user tools purchased (min. 100)

HARDWARE SOFTWARE AS A SERVICE OFFICE NOISE MANAGEMENT

HARDWARE

SOFTWARE HABITAT SOUNDSCAPING

AUDIO SOLUTIONS PLANTRONICS MANAGER PRO HABITAT SOUNDSCAPING

SOUNDS SIGHTS INTELLIGENCE

VERSION 3.1 DO NOT REMOVE CONTACT ROBERT MANASSERO

Thank You