Sydney are committed to providing an inclusive and accessible experience for all passengers and Journey visitors. Leaving the More information is available Airport on our website at www.sydneyairport.com.au/assistance Planner Meeting point Contact details for all that fly • Re-group at the blue meeting into Sydney can be found here point located on the arrivals level www.sydneyairport.com.au/airlines • At T1 International, this is located on the between Exit A and Exit B Check the status of your flight through • At T2 Domestic, this is located the Sydney Airport website or @flySYD opposite carousel 6 Facebook and Twitter pages.

Transport options from the airport • Consider your options in advance of your arrival. Options available at Sydney Airport include , , train, taxi, ride share such as Uber or UberAssist and rental • Two accessible pick up spaces are available on the Arrivals level of all terminals with wheelchair ramps. Drivers must remain with their vehicle at all times Planning for Getting to the Airport

• Pre-book your transport to the airport • When booking your trip, check with your that • Accessible drop off zones are located their inclusion and accessibility policies meet your at the Departures level with the nearest needs access points to the terminals • Visit your doctor 6-8 weeks prior to travel and • Book your parking online and ensure you confirm your fitness to travel have your mobility permit if you plan to • Ask your doctor for supporting medical park in accessible spaces documentation, ensuring the name on any medication matches the name on your • Be informed and prepared and log your trip with Preparing for Preparing for your Smartraveller for overseas travel departure • Explore ways to care for your body when flying arrival and meet your sensory needs, i.e., noise cancelling Check-in headphones • At T1 International, have your passport, visa (if required) and airline pass to hand Disembarking • At T2 & T3 Domestic, identification such as a • Most aircrafts will usually disembark via drivers licence and airline is an aerobridge, however some flights may required to check-in require passengers to exit via stairs. If you have advised your airline of your additional Security assistance requirements, assistance will be Airline information • For your International flight pack ready and available to you powders, liquids, aerosols and gels Passport Control – (International flights) At Sydney Airport, the airlines under 100ml in the small plastic bag provide additional assistance provided in the security area. Any • Make sure you have your current passport, for their passengers. Be sure to materials over this amount need to be visa and completed Incoming Passenger advise your airline of any specific packed in check-in luggage. Card ready to present to passport control officers assistance or equipment you may • Have any supporting medical need e.g oxygen tanks. documentation ready for security staff Baggage Claim • Collect your luggage from the baggage Confirm with your airline the reclaim area number and weight of each bag you Terminal Transfers can take on your flight. • Check with your airline to see what assistance they are able to offer Alternate options include: • T-Bus is a complimentary, accessible and 48 hours prior Use our Information kiosks regular loop service offered between all to travel to locate accessible facilities terminals departing from the Arrivals level at the airport including Confirm your assistance • Taxis are located on the ground floor requirements 48 hours bathrooms, changing rooms kerbside at each terminal prior to travel. and animal relief area. • Train station access is from the arrivals level of each terminal