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Nov_Dec Top.indd 1 10/14/2010 10:28:53 AM
November/December 2010 • VOLUME 50 • NUMBER 5
Inside Board in action: VIBE goes international
By Terry Hadley funds go directly to enabling communities to build their The VIBE Center for Education own long-term, sustainable and Economic Development solutions. will open in Kalmunai, Sri Dr. Yoga Yogendran, Lanka at the end of November, PEng, a director of Rose A lasting gift 14 thanks in large part to funds Charities Canada, set up the donated by Vancouver Board VIBE Center by combining of Trade members following the Vancouver Board of Trade the devastating 2004 tsunami. Foundation funds with those The VIBE Center was named donated by a Swiss founda- in honour of The Board’s online tion for the education of business education portal, women and children. VIBEhome.com, launched last “Around 2,500 children Giving back 18 May. It will be one of the first would have fallen out of the Events Calendar 2 international facilities of its school system as a result of Events & Speakers 3 kind equipped with comput- the tsunami and the civil war ers and technology to deliver Management News 5 if Rose Charities had not been much-needed online there,” explained Yogen- Chairman’s Message 6 education and dran. “This facil- Guest Column 6 knowledge man- ity will allow Key Issues 7 agement to us to deliver Footprints 8 local commu- online nities around Celebrate the Holidays courses from the world 10-11 all over the through VIBE. world, par- Spirit of Vancouver 12-13 KnowledgeOne, ticularly from Spirit of Giving 14-18 at the forefront of Canada. The part- Member News 19-21 interactive e-learning, originally nership between Knowl- Winter Getaways 22 partnered with The Board to edgeOne, The Vancouver Board develop VIBEhome.com — The Honorary Consul of Sri Lanka, the Vancouver Board of Trade Around the Board 23 of Trade and Rose Charities has Board’s online education hub established the Sri Lanka Re- Foundation, the money was di- moved this forward to provide offering hundreds of courses from habilitation Relief Fund. Board rected to Rose Charities Canada, a wide range of education from Quote of the month eConcordia, eCornell, the Forum chairman at the time, Jeff Dowle, which aims to improve quality scholarship programs, high for International Trade Training enabled members to contribute of life “through innovative, self- school and university programs 3 (FITT), and local institutions such through HSBC branches, as well sustaining projects and partner- to IT computer skills and finance ... innovation as BCIT. Courses developed by as directly to the Sri Lankan ships.” The organization is run by courses.” KnowledgeOne for the Sri Lankan Consulate in Vancouver. Through volunteers so that 98 per cent of “Online education is the way and growth do VIBE Center will include new of the future, and this facility will not happen by and uniquely specialized online provide the high-tech gear and English language training courses “Online education is the way of the high speed internet needed by the accident. for business. future and this facility will provide community. We will also be able to The facility itself has been four offer knowledge management ser- years in the making. In response the high-tech gear and high speed vices through the Cloud features boardoftrade.com to the tsunami, Frank Borowicz, QC, Board of Trade governor and internet needed by the community.” VIBE continued on Page 2
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Tel: 604 273 5311 Toll Free: 1 877 273 5311 www.blackcombaviation.com 2010 Cessna Citation Mustang board calendar For full details or to register, visit www.boardoftrade.com Events catch-up The Vancouver Board of Trade Cable Program Guide Members’ Reception at Red Card NOVEMBER December Sports Bar – Moda Hotel. 5-7 p.m. DAILY PROGRAM SCHEDULE! 900 Seymour St. Sponsored by SEE TIMES BELOW* Distinguished Speaker Spirit of Moda Hotel. 23|Program® 1|Vancouver® PACIFIC GATEWAY FORUM 2010: Greater Nov. 21, 6:30 p.m. – Heights, Expanding Horizons Robin Silvester, president and Celebrate another memorable year Networking Nov. 28, 3:30 a.m. Stockwell Day, president, Treasury Board, CEO, Port Metro Vancouver. at The Vancouver Board of Trade’s 8|Roundtable ® Minister for the Asia-Pacific Gateway, Govern- LEADING GENERATIONAL annual Spirit of Vancouver Christ- Improve your business network ment of Canada; and Shirley Bond, Minister of CHANGE: The importance of mas Lunch and Year-End Wrap Up. with The Vancouver Board of Transportation and Infrastructure, Province of collaboration. 11:45 a.m.-2 p.m. Listen to our media panel discuss Trade’s Networking Roundtable British Columbia Hyatt Regency Vancouver – top news stories of the year and series. 7:15-9 a.m. Terminal City Regency Ballroom. Sponsored by join us for a special presentation Club – President’s and Terrace A A NEW MODEL FOR INCLUSIVITY Nov. 28, 6:30 p.m. – WorleyParsons, CN and Global of the Police Officer and Firefighter Rooms. Tewanee Joseph, CEO, Tewanee Consult- Dec. 5, 3:30 a.m. Container Terminals. of the Year awards. 11:30 a.m.-2:30 ing Group; former CEO, Four Host First p.m. Hyatt Regency Vancouver – Distinguished Speaker Nations Special Speaker Regency Ballroom. Sponsored by 8|Program® ™ 25|Program Rogers, ICBC, Justice Institute of Kevin Williams, president and LEADING GENERATIONAL CHANGE: The Dec. 5, 6:30 p.m. – Anthony Ariganello, presi- B.C. and The Vancouver Sun/The managing director, GM Canada importance of collaboration Dec. 12, 3:30 a.m. Robin Silvester, president and CEO, Port dent and CEO, The Certified Province. Ltd. DRIVING FORWARD: The Metro Vancouver General Accountants Association new GM. 11:45 a.m.-2 p.m. The of Canada (CGA-Canada), and Distinguished Speaker Fairmont Waterfront – Waterfront The Board’s 30-minute time slots show one Board of Trade Eamonn Siggins, chief executive, Program® 2| Ballroom. Sponsored by General event for a week starting Sundays, 6:30 p.m. (new program); Institute of Certified Public Ac- Sarah Clark, CEO, Partnerships Motors of Canada Ltd. and BC Mondays, 4 a.m.; Tuesdays, 3 a.m.; countants in Ireland (CPA). EN- BC. CAPITAL VISION: Filling the Hydro. Wednesdays, 1 a.m.; Thursdays, 3:30 a.m. & 10:30 p.m.; Fridays, TREPRENEURSHIP: Unlocking infrastructure gap. 11:45 a.m.-2 4:30 a.m. & 3:30 p.m.; Saturdays, 1:30 p.m.; Sundays 3:30 a.m. the potential. 11:45 a.m.-2 p.m. p.m. The Coast Coal Harbour on Cable Channel 4. Air dates are subject to change. Sheraton Vancouver Wall Centre Hotel – Coal Harbour Ballroom. January Check schedule at www.boardoftrade.com. Hotel – Junior Ballroom. Spon- sored by Certified General Ac- Business After Economic ™ countants Association of Canada, 2|Business Outlook 2011 NEXT ISSUE Johnstone’s Benefits, Industrial The Vancouver Board of Trade’s 13| The Vancouver Board of Trade Coming up in the January/February 2011 issue of Sounding Board: Alliance Pacific Insurance and Business After Business™, pre- presents its annual Economic Meeting & Conventions Financial Services Inc. and Cer- sented in co-operation with the Outlook for the 22nd year running. Recruitment tified General Accountants As- Small Business Council, is back The event feature’s keynote speaker Private Health Service sociation of British Columbia. at the River Rock Casino Resort. Warren Jestin, chief economist Utilizing Consultants Kick off the holiday season at our at Scotiabank. As well, a panel of Members’ signature tradeshow and see what experts including Helmut Pastrick, CLOSING DATES: Editorial (Jan. 11); Advertising (Jan. 14) 25|Reception our exhibitors have in store. 5-7:30 chief economist for Central 1 Members’ Reception at Zipcar p.m. River Rock Casino. Host and MEMBERS ONLY: Does your company have news to share on any Credit Union, will share what they of these topics? Send your editorial submissions (400 word max.) to and Chandler Associates Archi- presenting sponsor is the River think is in store for the year 2011. tecture. 5-7 p.m. Suite 270 - 601 Rock Casino. [email protected]. Please confirm you area Board of Trade 7:15-10:30 a.m. The Fairmont member in your email. W Cordova St. Sponsored by Hotel Vancouver – British Ball- Members’ Zipcar and Chandler Associates room. Sponsored by Scotiabank. MEMBERS (20% discount) & NON-Members: To advertise in these Architecture. 7|Reception feature sections, please contact Gary Fach at [email protected] or call 604-876-0463.
clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip VIBE continued from Cover clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip already available on VIBEhome. clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip com, and will be meeting with the clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip... local chamber of commerce to partner with them in their deliv- ery,” said Borowicz, who will be attending the opening ceremony as a Board of Trade representative. Neil Gold, former provost and vice-president, academic of Uni- versity of Windsor, is the senior academic development advisor heading up Montreal-based KnowledgeOne’s recently opened Vancouver office – the ideal lo- cation to expand the delivery of Professional solutions for all your insurance needs online services to Asia. “This is one of the first steps With over 65 years of experience in business towards achieving the global VIBE Click and one of BC’s largest independently owned and vision – developing an e-learning operated insurance brokers, we are here to serve you. portal that provides not only learning online but the manage- The are two ways to get the information • Access over 230 full text news and you need to stay on top of what’s business sources from major ment of knowledge around the happening. Canadian dailies and newswires, Contact our office today to speak world, particularly by working regional community papers, TV and You can subscribe to a clipping service to one of our knowledgeable Brokers: through a network of international radio transcripts, specialty trade and wait or you can click on the Media chambers of commerce to deliver journals and magazines. Plus Monitoring service from FPinfomart.ca access to major American information Shaw Sabey & Associates Ltd. those services,” said Gold, who and get the right information right now. sources. 1710-1066 West Hastings Street will also be attending the opening Call us at 1 800 661-7678 or click us and ceremony. • Instant delivery of results. Vancouver, BC V6E 3X1 we’ll sign you up faster than you can nd To check out hundreds of online a pair of scissors. • Timely updates. Phone: 604-684-2441 courses that can help grow your Toll Free: 1-800-684-1911 business, see www.VIBEhome.com www.shawsabey.com – knowledge on demand. All at your ngertips. All in one place.
2 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® noway.indd 1 6/8/05 11:23:45 AM events & speakers At the podium 22nd Annual Economic Outlook Forum
looking at the many risks still being faced, several times at The Board and is a regular including the slow recovery in the U.S., sov- commentator in the news media. He joined ereign risk in several European countries, Central 1, the umbrella organization for the higher consumer debt and, for Canada, the credit union system in B.C. and Ontario, increasing value of the dollar. in 1997 and prior to that worked with the In the midst of this recovery, B.C. com- Canadian Mortgage and Housing Corpo- panies are setting their sights on emerging ration in B.C. markets in Asia with the hope that by di- He has extensive experience providing versifying product markets and increasing economic forecasting. productivity they will overcome the moder- More panellists will be announced in the “The economic environment ahead ate rate of growth anticipated for the nation. days to come. Check www.boardoftrade. is going to be characterized by slow As we face the prospects of 2011, The com for updates. growth of incomes and high yields.” Board’s panel of financial and industry This year’s breakfast event takes place Bill Robson, president and CEO, C.D. experts will weigh in with their perspectives on January 13, 2011, at the Fairmont Hotel Howe Institute. Sept. 30, 2010 on the economic outlook for the year ahead. Vancouver. Registration begins at 7:15 a.m., Warren Jestin, chief economist for Sco- and breakfast and program goes from 7:45 tiabank, will give the keynote address. to 10:30 a.m. Jestin has more than 30 years experi- Register now and pay the early bird rates ence working at Scotiabank and during that until November 28: $109 for members and time has become a popular speaker and guests, $152 for future members (plus HST). media commentator on economic issues in Reserve a table of eight for $1,040 for Warren Jestin Canada and abroad. Jestin has also taught members and $1,576 for future members. at several Canadian universities and worked After November 29, tickets rise to $129 Start the New Year off with a glimpse of for the Bank of Canada. for members/guests and $180 for future what’s ahead. He has served on the C.D. Howe Insti- members. The Vancouver Board of Trade is pleased tute’s Monetary Policy Council and has Tables of eight will cost $1,232 for to announce its annual Economic Outlook been involved with policy committees for members and $1,872 for future members. is running for the 22nd year straight. the Canadian and Ontario Chambers of To reserve, call 604-640-5475 or register After two years facing an economic Commerce and the Toronto Board of Trade. online at www.boardoftrade.com. downturn, the transition to better times is After Jestin, The Board’s expert panel “What I envision from the current ongoing. The Bank of Canada has recast dish will share their thoughts on the eco- vantage point is an anemic recovery its projections for Canada’s rate of recovery nomic climate for the year 2011. – but not one that slips into reverse and anticipates a moderate rate of growth Among the group will be returning pan- Feature Event gear.” Richard Fisher, president and for 2011. ellist Helmut Pastrick, chief economist for CEO, Federal Reserve Bank of Dallas, Other economists are doing the same, Central 1 Credit Union. Pastrick has spoken Oct. 1, 2010
“The essential thing to remember is innovation and growth do not happen Christmas Lunch and Year-End Wrap Up CAPITAL VISION: by accident. They are the result of goal setting and executing with hard work.” celebrate another memorable year at The vancouver board Filling the Edmée Métivier, executive vice presi- of Trade’s annual Spirit of vancouver® christmas Lunch and Bring non-perishable food items to infrastructure gap dent, financing and consulting, Busi- Year-end Wrap Up and join us for a special presentation to enter our Rogers Santa Claus Day ness Development Bank of Canada, Parade VIP Package draw! the Police offi cer and Firefi ghter of the Year. Sarah Clark, newly appointed presi- Oct. 21, 2010 Moderator: Win a trip to Beijing courtesy of dent and CEO of Partnerships BC, will Chris Gailus, News Hour Anchor, Global bc address The Vancouver Board of Trade on December 2. During lunch hear Media Panel: about how Partnerships BC has been Christy Clark, Host, The christy clark Show, cKNW Patricia Graham, editor-in-chief, The vancouver Sun Win box seats at a Vancouver working with ministries, agencies and Pamela Martin, Anchor, cTv british columbia Canucks game! the private sector to develop projects Todd Ye, News Director, Fairchild Tv and deliver much-needed infrastructure to the province through public-private Sponsor: Police Offi cer of the Year: partnerships. constable Tyrone Sideroff Clark will share how the organiza- vancouver Police Department tion is evolving and how it will work to Firefi ghter of the Year: address the infrastructure gap in B.C. She Firefi ghter Patrick Sommer Awards Sponsors: will also provide her outlook for new in- vancouver Fire & rescue Services frastructure investment in the province “British Columbia is Canada’s only and the strong predicted growth in the Asia-Pacific province . . . Done right, construction industry in the areas of the Pacific Gateway Initiative will Wednesday, December 1 transportation, energy, water treatment mean increased benefits for future Registration: 11:30 a.m. and health care. generations.” Shirley Bond, B.C.’s Lunch & Program: Noon – 2:30 p.m. media Partners: Clark will be speaking at the The Minister of Transportation and In- Hyatt regency vancouver – regency ballroom Coast Coal Harbour Hotel , December 2. frastructure. Oct. 29, 2010 655 burrard Street Registration starts at 11:45 a.m. For more information, or to register, visit www. For more information, visit boardoftrade.com or call 604-640-5470. REGISTER AT 604-640-5470 OR WWW.BOARDOFTRADE.COM www.boardoftrade.com
3 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® The stars have aligned.
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4 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® management news
Management practices that waste time and money
recent brain science or neuroscience, and but it’s unlikely to continue to motivate. get results. very few business programs in universities Bonuses are viewed as entitlements, even • Promoting people no one likes. What’s teach it. if performance is less than satisfactory. wrong with it: Employees perform out of He says another reason why organizations What to do about it: Pay for performance fear rather than commitment and loyalty. are fundamentally flawed from a behavioural or revenue sharing that must be earned What to do about it: Promote people who perspective is that they were designed by each year. are liked and have superior interpersonal people – those with financial expertise – who • You did a good job, but… (good news- and emotional intelligence abilities. have only one purpose in mind, to make bad news feedback). What’s wrong with • Downsizing. What’s wrong with it: Many money. He says that “how employees are it: “Yes, but,” is not a motivator, but a things, including the stress placed on those paid, appraised, rewarded, and recognized punisher and seen by employees as man- employees that remain and the costs of new have financial implications,” but when de- agement “nagging.” What to do about it: hires after the recovery. What to do about signed without an understanding of human praise and criticism should come in two it: Find more creative ways of costs savings, behaviour, the results can be destructive. For separate conversations. done by many best practice companies. example, there is a mountain of research to • The Sandwich (criticism sandwiched • Mergers, acquisitions and other forms of show that employees are not primarily moti- between two positive statements). What’s reorganizing. What’s wrong with it: Deci- vated by financial rewards over the long term, wrong with it: People naturally place more sions are made mostly on financial terms, yet we continue to use that as a management focus on negative messages than positive, with little focus on integrating corporate motivational strategy. so the focus on the positive is lost. What cultures and declining performance. What Daniels identifies the following 13 mana- to do about it: If management needs to to do about it: Get teams of people together gerial strategies that not only don’t work, confront an employee about an issue, do to manage the integration over time, rather By Ray B. Williams but are destructive to organizations and the so in a straightforward manner, with no than by management edict. people in them: sugar-coating. Daniels presents some very controversial At the best of times, management mistakes • Employee of the month (and most other • Overvaluing smart, talented people remedies for what ails our current organiza- can cost an organization valuable time and forms of recognition and reward). What’s (buying their brains rather than their tions, based on some very sound brain science money. During difficult economic times, the wrong with it: Focuses recognition on behaviour). What’s wrong with it: Man- and human behaviour research that should results can be disastrous. one employee when most work is a team agement focuses on resumes and IQ, not draw the attention of every leader. In my Psychology Today article, Manage- effort. What to do about it: Acknowledge performance. What to do about it: Provide This article was first published in the ment Rewired: What Brain Science Can Tell Us achievement for everyone the moment it growth opportunities for all employees Financial Post, October 4, 2009. About Leadership, I said: happens. and give them opportunities to shine. Ray Williams is co-founder, Success IQ Uni- “Research on how the human brain can • Stretch goals. What’s wrong with it: • The budget process. What’s wrong with versity, and president, Ray Williams Associates affect behaviours – called neuroscience, or Employees end up overwhelmed and it: Tedious, time-consuming divvying up in Phoenix and Vancouver, providing leader- the popular term, brain science – has yet to frustrated if they fail to reach aggressive of resources creates an expectation for ship and executive coaching. He publishes in be fully appreciated by leaders of organiza- goals. What to do about it: Set achievable everyone to want more. What to do about the National Post, Psychology Today and Fast tions. That knowledge could have a significant short-term goals and chart employee it: Budget according to what each part of Company. See www.successiqu.com and www. impact on how leaders are trained and what progress month by month. the organization can prove they need to raywilliamsassociates.com. they do. In the past few decades, scientists • Performance appraisal. What’s wrong have gained new and more accurate scien- with it: It’s hated by both managers and tific views of human behaviour, studying the employees, it’s done once a year and then human brain. Organizational change that appraisal is ignored for the rest of the year, takes into account the physiological nature of it’s not motivational. What to do about it: Engaged Corporate the brain and ways that predisposes people Give immediate management feedback to to resist or co-operate with leaders can be employees for success or failure. Citizenship Award extremely useful for leaders.” • Ranking employees. What’s wrong with It appears as though this management it: Even if the gap between employees is 2011 Engaged lack of knowledge of brain functioning and small, some end up at the top and others Nominations are being sought for the Corporate Citizenship Award human performance may account for many at the bottom. The ones at the bottom Call for . dysfunctional management practices. feel like failures. What to do about it: Set Nominations The late Dr. Donald Rix, CM, OBC, founded the Rix Aubrey C. Daniels, one of the world’s fore- performance targets for all employees. Center for Corporate Citizenship and Engaged Leadership most authorities on management and human • Rewarding things a dead man can do (re- at The Vancouver Board of Trade during his term as performance, outlines management practices warding negatives). What’s wrong with it: Chairman in 2008. that are destructive to organizations during If you reward employees for zero defects, boom or bust times, in his outstanding book, the sure way to meet that target is to try Its purpose is to promote and facilitate the engagement of Oops! 13 Management Practices That Waste nothing that has a chance of failing or businesses and individuals in activities that add value to Time and Money (and what to do instead). falling short. What to do about it: reward the broader community, as well as business. Daniels points out that few managers every success, no matter how small. look for behavioural data to affect employee • Salary and hourly pay (merit pay, au- The first Engaged Corporate Citizenship Award was given performance because most managers know tomatic bonuses). What’s wrong with it: to the Vancouver Airport Authority (YVR) in 2009. very little about the science of behaviour and Once a raise is given, it is permanent, An Engaged Corporate Citizen is an enterprise which demonstrates in policy and practice the highest standards of stewardship towards the long-term well-being of Darcy Rezac’s Positive Networking customers, employees, owners, business partners, the environment and the broader community. Tip of the Month Demonstration of remarkable acts of corporate citizenship will be welcomed.
Seriously, we have time. It’s no surprise, one of biggest challenges is finding the time to Further details on the nomination process and selec- network, especially during the busy holiday season. However, we may have more time than tion criteria can be found at www.therixcenter.com we think. Clay Shirky in Cognitive Surplus says, “Americans watch roughly two hundred billion hours of TV every year. We spend roughly a hundred million hours every weekend The Dean of the Sauder School of Business, University just watching commercials.” of British Columbia, will manage the selection process. Personally, we are guilty as charged. When the three of us think about the years we spent Nominations should be submitted by January 14, watching 21 seasons of Survivor, The Apprentice, Seinfeld (and all the reruns), that’s a lot of 2011 to: hours! While it seems that everyone says, “I don’t watch a lot of television,” why not take an Secretary, Rix Center for Corporate inventory of how many hours you really watch and you may be surprised. Perhaps, like us, Citizenship & Engaged Leadership you need to say “so long” to Jeff and The Donald. Can you use any of those surplus hours The Vancouver Board of Trade to network and socialize more? Suite 400, 999 Canada Place Darcy Rezac is the author of WORK THE POND! How to Use the Power of Positive Vancouver B.C. V6C 3E1 Networking to Leap Forward in Work and Life. Prentice Hall 2005.
5 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® chairman’s message
publisher The Vancouver Board of Trade The challenge of change editor-in-chief Darcy Rezac, 604-641-1255 [email protected] the success of The Board’s recent trade partnerships in non-tradi- managing editor Terry Hadley, 604-641-1271 [email protected] 2010 Pacific Gateway Forum, to tional markets. the game-changing results of our As we approach the holiday editor Daniel Pi, 604-640-5450 [email protected] economist emeritus Dave Park’s season, we are reminded that Kids ‘N Crime 2 Economic Report, our ubiquitous catch-phrase, … contributor Tashon Ziara [email protected] we continue to be effective and connecting for good, is both our innovative participants in the dia- greatest strength and our greatest Photo by D. Roels by Photo design & layout Jennifer Silver, 604-640-5465 logue of change. The diversity of challenge. More than a slogan or [email protected] Jason McLean, Chairman The Vancouver Board of Trade these ventures reflects The Board’s trademark, it is the cornerstone advertising representatives Deborah & Gary Fach, 604-876-2513 strength not only in impacting of an ethical platform that chal- [email protected] There is a well-marked trail policy but in generating it. lenges each one of us to address Want more information about joining The Vancouver Board of Trade? between challenge and change in A year ago at this time, we change with purpose, innovation Call 604-641-1260 or e-mail [email protected]. British Columbia and it is a trail looked forward to an event that and integrity. The Vancouver Board of Trade has would bring many of us together – For inspiration on how to trans- walked many times. Historically certainly for a few heart-stopping late these values into corporate innovative since its oft-mentioned moments in overtime hockey. action, we need look no further fiery inception in 1887 when The Today, we look ahead to the than the selection criteria govern- Board was formed to rebuild the ongoing task of steadying our ing the nomination process for the city after the catastrophic fire, our economy through a concerted 2011 Rix Centre Award for Corpo- organization has never shied away business effort to reclaim and rate Citizenship: The Sounding Board is the official publication of The Vancouver Board of Trade and is from a challenge. distribute the positive message of “Demonstration of remarkable the major communication vehicle with members. The publication is sent automati- However, the challenges facing HST. We look ahead to achieving acts of corporate citizenship will be cally to all 5,800 Board members. Additional copies are sent to downtown Vancouver. ISSN: 0381-5471. The views expressed by contributing writers are their own and do the business community today are our goal of securing more invest- welcomed,” writes the Rix Center’s not necessarily reflect the policies or positions of The Vancouver Board of Trade. The not driven by a single event. They ment, in early childhood develop- Selection Committee – and it is Vancouver Board of Trade reserves the right to edit all submissions for content, length, are driven by a complex, global ment and continuing to address hard to set the bar much higher style, format and legality. grid of interconnected economic the links between early childhood than that. The Vancouver Board of Trade is Vancouver’s chamber of commerce. Since 1887, The Board has been an active proponent of business in Vancouver. The World Trade Centre and social realities. indicators and criminality. We look In closing, and on behalf of The Vancouver is the international division of The Vancouver Board of Trade and is affiliated In addressing those realities, ahead to the release of The Board’s Vancouver Board of Trade and its with more than 300 WTCs worldwide. innovation is critical and it is three-year Strategic Plan. We look board of directors, I’d like to thank our mission statement here that The Board’s indomitable ahead to a lineup of tremendously each one of you for connecting The Vancouver Board of Trade works in the enlightened interest of its members to network of resources and member- accomplished guest speakers for good. I wish you a prosper- promote, enhance and facilitate the development of the region as a Pacific centre for trade, commerce and travel. ship services provides unparal- who will address the challenges ous and healthy close to 2010, leled support and inspiration for of change in the technology and an abundance of opportunity to our basic principles its members. automotive sectors, in transpor- demonstrate “remarkable acts” of The Board believes that the market system is the only system that works effectively in the allocation of scarce economic resources for efficient and stable economic growth From our recent policy work tation, in delivering sustainable corporate citizenship, and an in- and job creation. The Board recognizes the imperfections of the market system and on headline issues like HST, to growth and in developing new novative reboot in 2011. supports the need for publicly provided services such as social services, health services and public education. The Board supports the philosophy of less government involve- ment in the business sector and believes that governments should not do what can be done in whole or in part by the private sector.
Publications Mail AGREEMENT No. 40011551 guest column RETURN UNDELIVERABLE CANADIAN ADDRESSES TO the vancouver board of trade/world trade centre vancouver Suite 400, 999 Canada Place Vancouver BC V6C 3E1 e-mail: [email protected] Rix Center welcomes Executive committee
chairman & chief elected officer Jason McLean, President & Chief Operating Officer The McLean Group nominations for engaged
senior vice-chair Wendy Lisogar-Cocchia President, Century Plaza Hotel & Absolute Spa Group corporate citizenship award vice-chair Elio Luongo, Managing Director KPMG LLP
vice-chair Ken Martin, President & CEO important to promote and facili- Engaged Corporate Citizenship Pacific Blue Cross tate the engagement of businesses Award. Nominations, overseen secretary-treasurer Jack McGee, CD, President The Justice Institute of BC and individuals in activities that by the dean of the Sauder School add value to the broader commu- of Business, are currently being managing director Darcy Rezac, CD, The Vancouver Board of Trade Laurie Rix Macrae, Chair, Rix Family Foundation; Honorary Fellow, The Rix nity, as well as business. That is sought for the 2011 award which board of directors Center for Corporate Citizenship & En- why he was so excited to work with will be presented at The Board’s janet austin YWCA Vancouver gaged Leadership The Vancouver Board of Trade 2011 Governors’ Banquet. kevin bent Pacific Newspaper Group peter brown,obc, lld Canaccord Capital Inc. in founding The Rix Center for Previously, the Engaged Corpo- george cadman, qc Boughton Law Corporation Many companies today are engaged Corporate Citizenship & Engaged rate Citizenship Award has been dave cunningham TELUS in formal initiatives to contribute to Leadership during his term as won by the Vancouver Airport yvonne devalone Downtown U-Lok Storage Ltd. joe grech Canucks Sports & Entertainment the well-being of their community chairman (2008-09). Opening Authority (YVR) in 2009, and RBC calvin helin C R I Capital Group Inc. and society at large, but the ability the Rix Center was an important Royal Bank in 2010. david helliwell Pulse Energy to effectively integrate social re- milestone for my father, who was I know my father would be craig hemer odgers Berndtson terence hui Concord Pacific Groups Inc. sponsibility into the heart and soul thrilled to be the first medical proud the Rix Center continues chris kelly Vancouver School Board (ret.) of their organization still eludes doctor to be invited to chair The to recognize engaged corporate v. paul lee Vanedge Capital tim manning RBC Royal Bank many corporate leaders. Board of Trade. He took great per- citizens in an enterprise “which derral g. moriyama BMO Bank of Montreal Part of the reason is that imple- sonal satisfaction in knowing that demonstrates in policy and prac- evi mustel mustel Group Ltd. menting responsible practices his passion for corporate engage- tice the highest standards of john w. nightingale Vancouver Aquarium tina osen Hub International while also managing the demands ment would live on to educate and stewardship towards the long- david m. poole Scotiabank of the financial, social and en- inspire others. term well-being of customers, tracy redies Coast Capital Savings In addition to supporting employees, owners, business dr. mark schonfeld BC Medical Association vironmental bottom lines can jon schubert ICBC present an overwhelming chal- events that foster engagement partners, the environment and lorne segal Kingswood Properties Ltd. lenge. and community involvement, the broader community,” and we dennis skulsky BC Lions Football Club Inc. ron w. thiessen Hunter Dickinson Inc. As a successful businessman and providing a hub for the latest look forward to congratulating anibal valente PCL Constructors Westcoast Inc. and devoted philanthropist who research on corporate citizenship next year’s deserving recipient.
standing committee chairs believed that companies big and and engaged leadership practices, See the nomination process and small have a great deal to offer the Rix Center acknowledges selection criteria at www.therix- communications Brett Manlove, Global BC community affairs Barbara R. Hislop, Variety Club of British Columbia beyond the goods and services outstanding corporate members center.com. Nominations should membership marketing mary Anne Davidson, Acciona Infrastructures they provide, my late father, Dr. that are engaged leaders in the be submitted by January 14, 2011. small business council Victor C. Wong, Make It Business Donald Rix, CM, OBC, felt it was community through its annual
6 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® key issues
The Downtown Eastside: vibrant, misunderstood
By Judy McGuire misleading as they portray only the more and the southern limit is Terminal Avenue. schools in the area. lurid aspects of a very vibrant, although The community includes Chinatown and The area contains a vibrant business For several years now, a Vancouver Board of much misunderstood, community. the Strathcona neighbourhoods. community, which tends to go unnoticed. Trade Community Affairs Committee sub First, some facts. According to the city, the area is home to In 2004 the area contained 2,300 establish- group has been examining the Vancouver’s There is no general agreement on the approximately 16,590 individuals. While a ments employing more than 20,000 people, Downtown Eastside (DTES). They’re finding boundaries of the area referred to as the number of these individuals are the visible representing widely diversified economic more to the DTES than what is portrayed in Downtown Eastside. The City of Vancouver street-involved population, a surprising sectors. This number has likely not changed the media. This is the first of an on-going includes Gastown and Victory Square in their 22 per cent of residents are seniors (65+) – substantially. series about the area, its history and future. area map. Others draw the western boundary substantially higher than the city average of However the opening of the Woodward’s Media images of the DTES are perva- at Cambie Street. 13 per cent. complex in particular seems to be inspiring sive – street chaos, homelessness, rampant All agree that the eastern boundary is More than 50 per cent of residents live new business investment and economic addiction and drug dealing. They are also Clark Drive, the northern edge is the water alone, however more than 60 per cent of activity in the area. those in Strathcona live in families. Economic activity is supported and Strathcona and Chinatown house a high promoted by active business improvement immigrant population while the rest of the associations in Strathcona, Chinatown Kids ‘N Crime revisited area has primarily non-immigrants. and Gastown, as well as initiatives such as Approximately 10 per cent of the city’s Building Opportunities with Business and a policy. Research has provided evidence that aboriginal population lives in the area and growing number of social enterprises. investment in children’s early development many more visit the area on a regular basis. Even given all the challenges faced by before they go to school can prevent many In 2001, approximately 10 per cent of this area – challenges which by their vis- social problems and that the economic housing in the area was owner occupied. ibility define what most people believe to be payback is spectacular. Remedying these While the majority of housing remains rental the entire DTES – the community remains problems among school-aged children has stock (much of it SROs and social housing), vibrant, complex and highly functional in similar benefits. the increase in condo building over the past many ways. Most efforts to deal with these factors seven years is likely shifting the percentage There is much community capacity to have been piecemeal. What is required is to more towards owner occupied. build on. view them as a whole, to see how they shape As of 2005, the area contained 12 commu- In the next issue of Sounding Board, I our children and youth and take a broad ap- nity centres and meeting places. The Ray-Cam will highlight some of the creative strategies proach to ensuring a collaborative approach Centre, which caters to families, youth and which are expanding on the community’s to making a difference. This entails working seniors, had more than 500,000 user visits and existing strengths. with several government ministries whose 5,500 to 6,000 members in 2009. Judy McGuire is a long-time member of responsibilities cut across many of the issues The area houses nine childcare centres The Board of Trade and a member of its Com- raised in the report. They, along with the busi- and two elementary schools. There are also munity Affairs Committee and the Downtown By David Park ness community, service providers, non-profit a number of business, trade and language Eastside Roundtable. organizations and the general public, all need In September, The Vancouver Board of Trade to work together in dealing with the issues. and the Justice Institute of B.C. released a The Board and the Justice Institute are report on the economic aspects of the devel- working to spread the information about opment and prevention of criminality among this problem and how it can be dealt with. children and youth. This builds on the 2006 The recent report is being publicized and is Kids ‘N Crime report that was based on the idea being presented at a variety of conferences that factors impacting children from before and meetings in the province. Government MAPPING SALARIES birth to adulthood can have serious psycho- has been alerted to the situation and is being logical effects leading to criminal behaviour encouraged to take action in concert with the in later life. private sector, not-for-profit organizations and educational institutions. & TOTAL REWARDS The more recent report focuses on 12 factors that can contribute to children and Diverting children and youth from a life of youth growing into a life of crime. The research crime achieves outstanding positive results www.wcbc.ca/surveys identified information on the negative costs of in terms of both social and economic dimen- criminal activity related to these factors and sions, for families, governments and society the costs of corresponding efforts to prevent as a whole. Access to current, accurate, or correct that activity. The general conclusion The current Kids ‘N Crime report may be is that the humanitarian and economic conse- accessed at www.boardoftrade.com and at market data is the only way to quences of these problems are very large and www.jibc.ca/appliedResearch/AppliedRe- that the actions to prevent them or provide searchProjects.htm. know if your salaries & total remedies can have even larger benefits for David Park is the author of the Kids ‘N rewards are competitive. individuals, families, government and society Crime Report, research associate at the Justice as a whole. Institute of B.C. and economist emeritus at The Our 10 compensation surveys provideoverall Investing in these actions is good public Vancouver Board of Trade. QUESTIONS? Nancy MacLeod data, along with data specific to the Metro 604-683-9155 Vancouver: 1-800-781-2411 Clerical/Administrative Support Dial-A-Law [email protected] Middle Management & Professional Do you need general legal information? Information Technology Access a variety of legal topics by phone or visit www.dialalaw.org. Marketing & Sales Available 24 hours a day, 7 days a week Engineering & Technical Lower Mainland 604.687.4680 / Toll Free in BC 1.800.565.5297 Production & Distribution Executive Compensation Lawyer Referral Service Members of the Board of Directors Vancouver Board Total Rewards Practices Do you need help finding the right lawyer? of Trade receive & Employee Benefits Receive up to a 30 minute consultation with a lawyer for $25 +tax. an additional 15% Salary Increases & Compensation Policy Monday to Friday 8:30 am to 4:30 pm discount. Lower Mainland 604.687.3221 / Toll Free in BC 1.800.663.1919
Funded by the Law Foundation of British Columbia. Public services of the Canadian Bar Association, BC Branch. STOP Guessing START Knowing ORDER Today
7 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® Sustainable practices make good business sense, engage staff and donors: YWCA CEO Janet Austin
By Nancy Tinari helped. The result is capital costs will be recovered in five years through reduced Business and organizations are becoming operating costs. increasingly aware of climate change and the The YWCA’s new housing projects in need to do their part to reduce their carbon Surrey and Coquitlam are being built to Gold footprint. But the YWCA is a leading model LEED certification standards. Cost-benefit of how a non-profit organization has estab- analyses of retro-fitting some of the YWCA’s lished environmentally sound practices as a older buildings to make them more energy- core value. This is reflected in many practical efficient are currently underway. initiatives, some involving major building Procedures followed at all 30 Metro Van- projects, as well as day-to-day operations couver YWCA locations include composting, and purchasing decisions. recycling (staff are taught how to do this During a recent interview for Sounding effectively), purchasing green stationery Board, YWCA CEO Janet Austin shared in- and cleaning products and printing double- sights on how the organization turned green. sided. Waste-reduction audits are being done When asked what motivated the YWCA at the hotel, program centre and Crabtree i r to start making changes, Austin explains a Corners, with an ultimate goal of producing n i she has a strong personal interest in the T zero waste. N. Austin said the benefits of sustainable environment. A house she and her husband BY built about nine years ago won the Mayor’s practices go beyond long-term financial HOTO
Environmental Award, and it encouraged her P savings. Staff engagement is very important. to start developing sustainable initiatives at Janet Austin stands in the roof top produce garden at the Hornby Program Centre All employees are encouraged to use sustain- the YWCA in 2005. able practices at work and at home. Each However, it wasn’t until 2007 that the employee is required to state two changes organization formally set specific targets “It is possible for a non-profit organization they have made at home. towards reducing its carbon footprint. This Staff response has been extremely posi- was in large part due to a social marketing whose core focus is community service work tive, Austin says. event promoted by the City of Vancouver, to . . . maintain our programs and services “When we survey them, we see how called One Day, when all organizations and proud they are to be part of an organization individuals were encouraged to make small in a way that adheres to sound principles of that has made a serious commitment and changes in their practices that would have a environmental sustainability,” Janet Austin has taken serious steps.” positive effect on the environment. Donors, too, are impressed and feel good Austin says, “We agreed to participate about supporting an organization they see as . . . I think that really was the starting point.” year it yielded half a tonne of produce that sions) and in advising them on strategies to environmentally progressive. At the same time, the YWCA benefited by was donated to the YWCA’s Crabtree Corners reduce it. A grant from Vancity paid for the “It is possible for a non-profit organiza- hiring Ted Cathcart as its facilities manager. Community Kitchen, serving families in the training program. tion whose core focus is community service Cathcart had many ideas about sustainabil- Downtown Eastside, Austin says. According to Austin, Cathcart and Brown work to also . . . maintain our programs ity, including a plan to convert the rooftop Cathcart and Lori Brown, the YWCA’s found the Climate Smart training helpful. and services in a way that adheres to sound ornamental garden at the Hornby Program corporate development and purchasing Business people can rest assured that one principles of environmental sustainability,” Centre into a produce garden. manager, started the YWCA’s formal com- doesn’t need to have a scientific background Austin says. “It’s the right thing to do, but Austin gave him the go-ahead, with the mitment to sustainability by attending to use the software that Climate Smart pro- we’re also demonstrating that it makes very only caveat being he “couldn’t spend a penny training sessions taught by Climate Smart vides for measuring CO2e. good business sense.” more” on the garden’s upkeep. Many volun- Businesses Inc. The company specializes After completing the Climate Smart train- Austin commented that sustainability is teers, under the guidance of master garden- in helping businesses measure their annual ing in 2007, the YWCA set a goal to reduce of concern to young people too. This year ers from UBC, now work in the garden. Last CO2e (carbon dioxide equivalent, the univer- its annual CO2e by 25 per cent by 2013. Im- the YWCA has partnered with the YMCA sal unit used to report greenhouse gas emis- pressively, they have already measured an for the first time in a Youth Eco Internship 18-per-cent reduction, reports Austin. This Program (YEIP) funded by the Canadian has been achieved in numerous ways, both government’s Economic Action Plan. Under large and small: this program, 300 young people have oppor- BC Hydro Power Smart Tips At the YWCA’s 155-room hotel, $500,000 tunities during three-, six- or nine-month
spent on capital improvements led to a CO2e placements to gain workplace experience for your business reduction of 76 per cent, largely following leading to careers in environmental sustain- the installation of a high-efficiency boiler. ability. The YWCA Vancouver has been asked Being green is of top priority nowadays and BC Hydro has compiled Energy-efficient mini fridges and lowering to take a leadership role in this program, a list of quick tips to help you and your family conserve energy and the temperature of the water heaters also Austin says with pride. reduce your impact on the environment.
1. Get an energy audit and follow through with improvements. 2. Draft proof your home. 3. Turn it off. Japan Airlines (JAL) was recently recog- 4. Switch to energy-efficient lighting. JAL recognized nized by the Ministry of the Environment 5. Install automatic lighting controls. of Japan as an Eco-First Company. The 6. Buy green electronics. as an Eco-First recognition was based on the airline’s com- 7. Put a freeze on inefficient refrigeration. mitment to the Eco-First Pledge and to the 8. Use less energy to wash your laundry. established Biodiversity Policy of the JAL Company in Group. JAL has also been promoting the 9. Reuse and recycle old electronic equipment. Conference of the Parties to the Convention 10. Use less energy to dry your laundry. Japan on Biological Diversity (COP10) which took Visit http://www.bchydro.com/powersmart/ place in Nagoya, Japan, earlier this year.
8 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® Locating for Smart Travel Choices
Whether it’s relocating yourself, your family or near SkyTrain stations or other high frequency your business – location is everything! For your transit services offers convenient, sustainable business, location will be critical in attracting travel choices. Locating near the quickly expanding and retaining top employee talent. For your network of cycling facilities provides a healthy household, location determines travel options option. Minimize your carbon footprint, save and can reduce transportation costs – your family time, money and stress. may only need one car. Know the real costs of your location decision – including the travel The decision you make about location – for work options for you, your family and employees, and home – can contribute to keeping our region especially for commuting. one of the most beautiful and livable places on earth. Once you have arrived, contact us. TransLink What makes a great workplace for commuters? offers integrated transportation services and our Locating in town centres means shopping, ser- TravelSmart team is here to provide you with more vices, entertainment and even work are within tools for yourself, your family and your business. walking distance and high-quality transit easily connects you to the rest of the region. Locating Drive less and enjoy life more, be TravelSmart.
It‘s not just where you stand; it‘s what you stand for.
Moving your home, business, or opening a new location? Before committing, consider a location where TravelSmart options are available.
Call 604.216.3299 or go to travelsmart.ca
Transit • Cycling • Ridesharing • Teleworking • Car Sharing • Parking Management Strategies
21010962 ONBOARD Advertorial 10x15.indd 1 10-11-01 12:59 PM
9 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® celebrate the holidays
Three local Fairmont hotels make top 30
Three local Fairmont hotels just got the nod by world travellers as top Canadian hotels to spend a night in. The Fairmont Waterfront, Vancouver Airport and Hotel Vancouver have been ranked in the top 30 Canadian hotels by readers of Condé Nast Traveler magazine. The 2010 Readers’ Choice Awards names the best cities, islands, cruise lines, airlines, hotels, resorts and car rental agencies world- wide. Hotels and resorts are rated by readers on several factors including location, food and dining, rooms and service and more in order to achieve an overall score and ranking. The Fairmont Waterfront, with its pan- oramic harbour views and Herons Restau- rant, ranked 10th overall. The Fairmont Vancouver Airport took 13th place with readers highlighting its floor- to-ceiling sound-proof windows, quiet-zone rooms and carry-on cuisine as highlights. Coming in 22nd was the Fairmont Hotel Vancouver. The hotel’s old-world elegance, exquisite Fairmont gold guestrooms and Absolute Spa amenities helped earn its spot in the top 30. Twenty-one other Fairmont hotels and resorts were also honoured in the annual awards. For more information or reservations, please call 1-800-441-1414 or visit www. fairmont.com.
Give a gift basket this holiday CELEBRATE Just in time for the holiday season, Pacific porter of the Mood Disorders Association of Basket Company is proud to announce BC, Caleb’s Hope, Saints Rescue as well as the launch of their newly re-designed, many other charitable events and organiza- THE HOLIDAYS consumer-friendly website. Having tions across Canada. listened to feedback from customers Visit www.pacificbasketco.com for more AT RIVER ROCK over the years, the new site is specially information. designed for the corporate user featuring • New Year’s Eve an advanced address book allowing for easy sending of multiple gifts to various with Huey Lewis locations across Canada and the U.S. & the News Featuring a wide selection of corporate BUY TICKETS at and personal gifts and gift baskets as well as special limited Christmas designs, Pacific ticketmaster.ca Basket is a one-stop source for your gift shipping. Members of The Vancouver Board • Festive Buffet of Trade will receive a 10 per cent discount on all orders until the end of the year (use • Reserve Tramonto coupon code VBOT10). at OpenTable.com Pacific Basket Company is a proud sup- • $50 Gift Card for ONLY $45 Small Meetings. Big Delivery. Reserve Today! Whistler VisitVi i our FFESTIVE ESTIVEE INFINFOO DESK Located near the Concierge November 19 - December 31 SUN-THU 11am to 6pm FRI & SAT 11am - 9pm Introducing our Small Meetings Offer. Group rates starting from At Pan Pacific Whistler you can count on warm, personal service and a custom meeting experience. From spacious all-suite luxury $159 to the value of our Spa and Dine Small Meetings Offer, we deliver big. Call now for a quote on your next meeting or retreat. for a One Bedroom Suite Including complimentary For full details on the Small Meetings Offer contact Don Prins, breakfast, wireless internet, Director of Sales. 604.880.1922 or dprins@panpacifi c.com local calls and the Spa or Dine Offer.* 8811 River Road | Richmond www.panpacifi cwhistler.com 604.273.1895 | riverrock.com * Spa or Dine Small Meetings Offer valid for a limited time and not combinable with other offers. Group room rate is quoted in Canadian dollars for Pan Pacific Whistler Village Centre and is net non-commissionable. Groups must be a minimum of 10 rooms per night. Some restrictions and black out dates apply. Spa or Dine Small Meetings Offer also available at Pan Pacific Vancouver and Pan Pacific Seattle. Please contact Don Prins for full details of the Offer.
10 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® celebrate the holidays
It’s a wonderful holiday
The Arts Club Theatre Company learn about the healing power of the Arts Club Box Office at 604-687- presents three great holiday-in- love. 1644 or visit artsclub.com. spired performances this winter. For show times and tickets, call Starting November 18 to January 2, 2011, It’s A wonderful Life is on at the Granville Island Stage, 1585 Johnston St. Follow George Bailey (Bob Frazer) as he navigates some dark times and is reminded that it is faith, hope and family that truly make life wonderful. The unforgettable musical about love and friendship, Irving Berlin’s White Christmas: The Musical takes the stage at the Stanley Industrial Alliance Stage, 2750 Granville St., December 4 to January 2, 2011. Get your tickets soon as this year’s run already has 12 sold-out shows. Finally at the Revue Stage, the r e
Arts Club presents The Patron p Saint of Stanley Park, November 25 to December 26. On a wild and
stormy Christmas Eve, a mysteri- D. Coo o by ous vagabond rescues two father- less children and takes them to a Phot Todd Talbot (L-R), Laura McNaught, Jeffrey Victor and Sara-Jeanne Hosie in the Arts
r fantastical world beneath Stanley
e Club Theatre Company’s production of Irving Berlin’s White Christmas: The Musical p Park’s Prospect Point where they at the Stanley Industrial Alliance Stage. Photo by D. Coo by Photo Bob Frazer and Kirsten Robek in It’s a Wonderful Life, playing at the Granville Island Stage. r e p Photo by D. Coo by Photo Brian Linds plays the vagabond in Hiro Kanagawa’s Christmas play The Patron Saint of Stanley Park, playing at the Revue Stage.
11 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® ICBC employees giving back to communities they serve
By Tanya Oliva and a meaningful way for the company to contributed the money,” says Oliva. build capacity in communities and demon- Each year, staff at ICBC also contribute Just six months after launching a new volun- strate our corporate value of caring.” more than $700,000 a year to United Way in teer and fundraising program, the Insurance Since launching the program, ICBC has a three-week campaign held jointly by the Corporation of British Columbia (ICBC) and approved 103 applications — 81 individual company and its union, the Canadian Office its employees have raised nearly $67,000 for volunteer applications and 22 team fund- and Professional Employees Union (COPE charities across the province. raising applications — contributing a total 378). Since 2003, they have contributed more In March, ICBC launched Giving Back of $26,800 to employee-supported charities than $4.5 million to the cause. to Communities, a new program to support across the province. When the fundraising “In 2009, 41 per cent of ICBC employees employee volunteerism and team fundraising efforts of employee teams are included, the donated to the campaign with an average initiatives. If an employee volunteers 25 hours total amount donated to charities rises to gift of $288,” Oliva says. “This year, the in a calendar year, the company will make $67,000. company has created two matching funds a $200 donation to the employee’s chosen Besides the new Giving Back initiative, to support United Way programs for kids charity. If a team is formed to raise funds for ICBC and its employees have an outstand- and seniors. Employee designations to these a cause or participate in a charitable event, ing record of charitable work and a history funds are being matched dollar-for-dollar ICBC will match the team’s fundraising efforts of giving. by the company up to a total contribution up to $500. Staff organize and contribute to the annual of $200,000. All together, it represents a re- “The whole idea is to contribute to the Jeans Day fundraiser, and this year donated markable commitment to help strengthen communities where our employees live and $42,000 to BC Children’s Hospital. our communities across B.C. and support work and support causes important to our “This was 100 per cent employee driven. people in need.” employees,” says Tanya Oliva, manager for The company endorses it, but it was our ICBC is a proud Spirit of Vancouver Premier ICBC’s community involvement programs. employees who organized the campaign and Partner. Tanya Oliva launches ICBC’s new employee “Supporting employee volunteerism is also an volunteer program, Giving Back to Communities. important element of corporate citizenship
Create a Lasting Impression... with Dave Roels Award-Winning Photography
ICBC’s underwriting team raised more than 1,100 cans of food for the Harvest Project, just in time for Thanksgiving.
“A rare and perceptive eye for capturing the character of his subjects – rst rate portrait photographer.” Peter C. Newman, C.C. ICBC CEO Jon Schubert takes shots for charity, raising over $3,600 for Kids Help Phone.
12 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® SOV Year-End Wrap Up recognizes police officer and firefighter of the year
By Tashon Ziara and the Justice Institute of B.C. Sommer has been a firefighter for 13 years 2010 has been a remarkable year for Van- and joined the Vancouver Fire & Rescue couver and we can’t think of a better way to Services (VFRS) in 1997. Born in Spain, he celebrate than with The Vancouver Board of moved to Canada as a youngster and studied Trade’s annual Spirit of Vancouver Christmas mechanical systems at BCIT prior to becom- Lunch and Year-End Wrap Up on December 1 ing a firefighter. His specialty at VFRS is as an at the Hyatt Regency Vancouver, sponsored EMS and communications instructor. by Rogers. Since 2007, Sommer has been actively Carve your own delicious turkey as you involved with the Gianfranco Giammaria kick off the holiday season with friends Memorial Society, an initiative dedicated and colleagues while enjoying the wit and to placing automatic external defibrillators wisdom of our always-entertaining media (AEDs) in ice rinks, community centers and panel, who will be serving up the year that swimming pools. He has worked hard to raise was 2010. This year’s panel, moderated by both awareness and money for the initiative. Global BC anchor Chris Gailus, features An enthusiastic athlete who enjoys rec- CKNW host Christy Clark, Vancouver Sun reational hockey and mountain biking in editor-in-chief Patricia Graham, CTV anchor addition to hiking, skiing and cycling with his Pamela Martin and Fairchild TV news direc- family, a highlight for Sommer was participat- tor Todd Ye. ing in the 2009 World Police Fire Games. On Guests will have an opportunity to enter duty or off, he enjoys volunteering: as captain the Rogers Santa Clause Day Parade VIP of his neighbourhood Block Watch, an active Patrick Sommer Tyrone Sideroff package draw when they bring non-per- member of the parent education committee ishable food items to donate to the Greater for Notre Dame secondary school and teach- commitment to the principles of integrity, and his partner, the victim subsequently Vancouver Food Bank. In addition, other ing fire safety to kids at schools. professionalism, accountability and respect agreed to assist them in the investigation, special prizes include a trip for two to Beijing In the words of his sergeant, Vancouver have earned him accolades from citizens resulting in an arrest and charges being laid. courtesy of Air China and box seats at a Van- Police Const. Tyrone Sideroff is one of the and members of the VPD. As an example, in Sideroff has been praised for his skills couver Canucks game. most conscientious, ethical and dedicated October 2007, Const. Sideroff and his partner as a coach and mentor. In his off-duty time The luncheon is also an opportunity to members that he has encountered in thirty investigated a series of sexual assaults that he volunteers with Citizen’s Crime Watch, recognize two very deserving individuals years with the Vancouver Police Department had been ongoing for approximately four leading and teaching the various volunteers in our community: Patrick Sommer, who (VPD) and his sincere commitment to the years. Initially, the victim’s distrust of the that work with the VPD. is being awarded Firefighter of the Year and community is a benchmark for others. police and her embarrassment stood in the To register for the Spirit of Vancouver Tyrone Sideroff , Police Officer of the Year. The A talented patrol officer and skilled inves- way of her cooperation with the investiga- Christmas Lunch and Year-End Wrap Up, visit awards presentation is sponsored by ICBC tigator, Sideroff’s compassion for victims and tion. Through the rapport built by Sideroff www.boardoftrade.com or call 604-640-5470.
BMO is first founding partner of MLS-bound Whitecaps
BMO Bank of Montreal has been an- rience” and opportunities to fundraise for nounced the first founding partner of the their club. Approximately 115 youth will Vancouver Whitecaps FC after signing a participate in the program at each match. four-year sponsorship agreement. BMO will also buddy-up with youth The agreement builds on a relation- players through BMO Club Nights and ship between BMO and the Whitecaps Whitecaps FC training sessions featuring that started in 2005 that focused on youth “chalk talks” from staff and autograph soccer. sessions with Whitecaps players. “We believe in inspiring, leading and “BMO has been a tremendous partner enabling young players at all stages,” throughout the years and we are very said Rob Serraglio, senior vice president, excited to have them with us as we enter BMO Bank of Montreal. “That includes into a new era with our club,” said Paul local soccer clubs in neighbourhoods Barber, CEO, Whitecaps FC. “This part- d i
and communities right up to professional Fr nership demonstrates our mutual com-
ob mitment to growing the sport of soccer
soccer.” B
As the Whitecaps FC’s first corporate of in B.C. and Canada, and as our second partner in the Founding Partner tier, major partner announcement, contin- tesy BMO will be the presenting sponsor r ues to build on the excitement for Major ou of the Kickin’ with the ’Caps commu- c League Soccer.” nity program. This will see youth clubs Besides supporting the Vancouver throughout the province integrated into Photo club, BMO also has naming rights for the Rob Serraglio, senior VP, BMO Bank of Montreal, BC & Yukon Division (left), and Whitecaps FC CEO each Whitecaps FC MLS home match, new soccer facility in Toronto, the BMO Paul Barber posed with young soccer players during a media event annoncing BMO’s founding partner providing them with a unique “field expe- sponsorship in October 2010. Field, in a agreement with Toronto FC.
13 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® spirit of giving
Giving a lasting gift
By Jennifer Ingham Easter Seals, which helps children with disabilities, or make a donation This holiday season consider giving online or by cheque. a gift that will make a lasting differ- Make a gift in honour of your ence to someone’s life. employees and BC Lions Society will Non-profit organizations can arrange to tour your staff showing help you accomplish this and them where their donation is at ensure what you give will have an work, or gather your staff and impact and make an impression. donate time as a team for the Easter The BC Lions Society for Chil- Seals 24 Hour Relay for the Kids. dren with Disabilities and Easter Your gift giving can have mul- Chayse plays ball hockey at the Easter Seals kids camp. Seals BC offer many options to tiple effects and some projects have give a meaningful gift this holiday a pay it forward idea too. The Art in season and throughout the year. the City project is one example. Send a holiday greeting card to Featuring the painted Orcas, a client with proceeds donated to Spirit Bears and Eagles around town, the Art in the City project brings together artists, local busi- nesses and individuals to fundraise for the BC Lions Society and Easter Seals, and produces unique art- works to display for residents and tourists. Look out for the Terracotta War- riors, coming in 2012. For more information, visit www.lionsbc.ca. Jennifer Ingham is the vice presi- Hannah is all smiles at the Easter Seals The Easter Seals kids camp is about de- House despite undergoing chemotherapy dent, development, for BC Lions veloping new abilities, and for Joey it’s a Brooklyn is a Easter Seal House child who benefits from all the donations to the BC treatment. Society for Children with Disabilities. chance to scale the rock climbing wall. Lions Society for Children with Disabilities and Easter Seals BC.
Will clause can replace tax with a charitable donation
By Tim Staunton when she developed breast cancer Crystal was diagnosed with the taxes would be minimized, so at age 57. After her cancer diagno- lymphoma and required a bone on her own she created an innova- Alice Trickett and her husband sis in 1986, Trickett re-focused her marrow transplant to survive. tive clause and attached it to her moved to a farm in Aldergrove, energy on the cancer cause. She Sadly, Trickett passed away in will as a codicil. B.C., in 1950, soon after they became a door-to-door canvasser, 2008. The clause instructed her exec- were married. They enjoyed their collecting donations for the Ca- Prior to passing, Trickett met utor to calculate the taxes owing at home immensely and raised three nadian Cancer Society for more with a lawyer to update her will. her death and in the previous year children there. Although mother- than 20 years. Cancer invaded her In preparing the document, her and to make charitable donations hood occupied much of each day, life again just two years later. She first priority was to remember her just large enough to eliminate the Trickett carved out special time to underwent another round of treat- family, but she was also concerned taxes owing through her estate. support community causes both ment and survived, but cancer about the high estate taxes that The wording in this clause would financially and as a volunteer. stole all three of her brothers. would eat into their inheritance. ensure the majority of her estate But her life changed forever Trickett’s granddaughter She wanted some assurance would pass to her own family and the government’s share would be replaced by donations to charities she cared about. The Canadian Cancer Society recognized that Trickett’s strat- egy – replacing taxes with a gift to BUILDING HOMES. BUILDING HOPE. charity, without unduly impact- ing family and other loved ones – might appeal to many others, so Short on time & looking for gift ideas this holiday season? the society asked an estate lawyer to review and re-word Alice’s 5 min. Make an online donation in support of Habitat programs. codicil so it can be shared with the general public. Alice Trickett’s charitable legacy is an innovative will clause that turns estate 1 hour Get 50 - 80 % off home décor & building supplies at a The Estate Tax Eliminator taxes into a charitable donation. Habitat for Humanity Greater Vancouver ReStore. Clause is now available for anyone who wishes to consider this kind 1 day Help build a home for a deserving family or plan of strategy for their own will. While To view the Estate Tax a local corporate Sponsor-A-Build Day. the Canadian Cancer Society rec- Eliminator Clause, visit www. ommends that almost anyone can cancer.ca/bc/legacy or contact Tim use the clause, it cautions that it Staunton at [email protected]. should not be used without first ca, 1-800-663-2524 (ext. 299), www.vancouverhabitat.bc.ca - for ReStore locations consulting legal and tax advisors or 604-675-7111. Staunton is a 604.681.5618, ext. 29 to enquire about donating and sponsorships to determine its suitability for your planned giving consultant with the own personal situation. Canadian Cancer Society.
14 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® spirit of giving
Ride Don’t Hide battles mental illness stigma one pedal at a time
fans on Facebook, Schratter has also made Help support Schratter in his battle many new friends on the road – from those against mental illness stigma by sharing sharing their own experiences with mental your story or with your donation. illness, to those opening their homes and Proceeds will benefit the CMHA BC Di- kitchens to him or even providing free vision, a charity supporting the resilience bike repairs. Some of the challenges faced and recovery of people experiencing mental on his trip so far include battling tropical illness and promoting the mental health rainstorms, high heat and humidity limiting of all British Columbians. Share your story daytime biking and the mental and physical and follow Schratter’s at www.ridedonthide. strains of cycling an average of 100 km a day. com. Michael will be completing his 40,000-km Bev Gutray is the CEO of the Canadian journey in August 2011 in Vancouver. Mental Health Association BC Division.
Canada’s National Laboratory for Particle and Nuclear Physics
By Bev Gutray ter has already exceeded the halfway mark in raising more than $23,000 in support of Michael Schratter is logging plenty of kilo- the Canadian Mental Health Association metres on his road bike recently. BC Division (CMHA). Since August 1, the Vancouver teacher Schratter is passionate about the need has been on a global journey to cycle across to speak openly about mental illness having For the next decade, TRIUMF is focusing on the development of six continents and 30 countries for the Ride personal experience with it as well as the Working with university, government, radiochemistry, nuclear medicine, Don’t Hide campaign. His 40,000-kilometre challenges in talking about it with others. and industry partners, TRIUMF is and superconducting radio mission is to bring awareness to the stigma While on the road, he continues to break conducting revolutionary research for frequency technology for the next surrounding mental illness. the silence through his bi-weekly columns the benefit of all Canadians. generation of particle accelerators. So far Schratter has cycled 7,800 km in Vancouver’s 24 Hours newspaper, regular down the west coast and is currently travel- guest spots on CJSF’s Sound Therapy Radio ling through Panama. and his travel blog at www.ridedonthide. Accelerating Science for Canada With a fundraising goal of earning a com. dollar for every kilometre he cycles, Schrat- Garnering the support of hundreds of 4004 Wesbrook Mall | Vancouver BC | Canada V6T 2A3 | 604.222.1047 | www.triumf.ca
Hope.
Sometimes, hope is all you have. For over 70 years, EFry has helped women, girls and children touched by the justice system achieve better lives through our counselling, housing and support programs. Your gift can help us turn hope into a better tomorrow. To help or find out more, visit www.elizabethfry.com or call 604-520-1166.
#103 – 237 E. Columbia Street New Westminster, B.C.
15 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® spirit of giving
Gallery raffle to benefit InspireHealth cancer care centre
North Vancouver’s Bel Art Gallery is putting to improve my health and found new ways assortment of crafts and gifts to the raffle. minimum and on sale throughout the forward nearly $1,500 in prizes for a Christ- to enhance my healing. I am much more All told, the prizes are valued at $1,500. month of November. All proceeds will go mas Raffle that will benefit InspireHealth, balanced after attending InspireHealth’s The main prize – the artwork by Peter – is to InspireHealth. a foremost Canadian integrated cancer programs and have increased the strength on display at InspireHealth’s library, 200 – Tickets are available at www.belartgal- centre. to help with my recovery. The essential ben- 1330 West 8th Ave., Vancouver. lery.com or by calling 604-551-3624. The Beatrice Schreiber, co-owner of Bel Art efits I have gained have been such a blessing Tickets are by donation with a $5 final draw is on December 2. Gallery in scenic Deep Cove, was diagnosed and everyone who works there contributes with cancer in 2009 and shortly afterwards to a healing environment which is unlike started her journey to recovery at Inspire- any other clinic.” Health. To honour this positive life experience, “It was a gift from heaven to receive the Beatrice and Stefan Schreiber are donat- chance to learn and participate in the In- ing an original artwork by Vancouver artist spireLife program,” said Schreiber. “Today, Friedrich Peter, signed art prints by Kathia I am very thankful to have acquired tools Berger, Vancouver Canucks tickets and an
BECOME A MEMBER Join the Foundation Team Every day, members of the Vancouver Police Department and the community are creating new and dynamic ways to fight crime and reach out to would-be criminals. Unfortunately, the VPD budget cannot stretch to fund these ideas. That’s where the Vancouver Police Foundation steps in. Our endowment team screens and reviews a multitude of programs twice a year and awards funding based on a wide range of parameters. But we need your help. t Ar el el B Tomorrow, someone you know will be touched by crime.
Become a member of the Vancouver Police Foundation tesy r
and make a tax deductible donation in the amount of ou c your choice to help the Vancouver Police Department continue to build safer communities. Photo Photo To join, call 604 717-3700, or visit Carol Thatcher (R-L), director of InspireHealth, Beatrice Schreiber, co-owner of Bel Art Gallery, and Dr. Hal Gunn,co-founder of InspireHealth, show off the original painting by Friedrich Peter, the main prize in vancouverpolicefoundation.org the Bel Art Christmas raffle with proceeds going to InspireHealth, a cancer care centre.
We all know the impact of cancer. But did you know that a legacy gift to the Canadian Cancer Society can fight cancer and protect your estate from tax?
The unique Estate Tax Eliminator Clause generates just enough and dollar tax credits to reduce your final taxes to zero. every pedal makes a difference That’s right. And your gift will be invested in life-saving cancer research and support programs for people with cancer. Michael Schratter is on a year-long 40,000 km journey across 30 countries For a copy of the Estate Tax Eliminator Clause and examples of and 6 continents. His goal: to break the silence around mental illnesses such how it works or a copy of the Personal Estate and Will Planning as depression, anxiety disorders and schizophrenia. Help Michael raise $1 for Guide, contact Toni Andreola [email protected]. every kilometre cycled. Every dollar raised supports mental health in BC. Donate, share your story, or start a fundraiser 1 800 663-2524
www.cancer.ca proudly supports
16 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® spirit of giving
Finding balance and giving time to friends and family
By Sue Drinnan reflect on who they are being now and who be an “easier time” later. One day you, or they, they want to become. Relax your shoulders won’t be here. As an executive coach I sometimes work with and re-read the last sentence again. So if I shadowed you every day next week, clients who are struggling to do it all. Have If you said your family and health are which of your priorities would I find aligned you ever watched a colleague’s life slowly most important to you, but your actions tell with your intentions? Is there a better way to slip into overdrive to create it, sell it, drive a different story, then your life is giving you contribute your best? it, make it happen, whatever “it” may be for valuable feedback. If you are too tired to be If you are ready to make a change, find an them? They often don’t see it, but we can. truly present and spend precious time with executive coach who can ask the right ques- Stop for a moment and take notice of your your partner and/or children, then your body tions and help you implement the change world. Where have you positioned your priori- is telling you you’re not in balance. You may more quickly than you could on your own. ties? I don’t mean the ones on your company do some things extremely well, but now you You are worth it. Maybe you need a present plaque. I mean the priorities measured in the get to choose the next thing to get better at. this year too. minutes you spend with whom, where and in This is the season to be with friends and Sue Drinnan MSc (Neuro) is a certified ex- what “headspace.” If you print your schedule, your loved ones. It is also a fine opportunity ecutive coach who supports successful leaders will I see your lived priorities truly aligned to reflect on and take care of your life. Nobody and their teams to reach their goals together. with your intended ones? else can do it for you. Since you are reading With 21 years of experience, she has worked We have so many facets of our complex this, you have already made the first choice with senior leaders in multi-billion dollar or- lives to balance. The key to your own balance towards finding balance. So decide on the ganizations. For more information, go to www.
Photo by D. Roels by Photo is unique, but everyone has to take time to balance you want and take action. There won’t insightleadershipdevelopment.com. Giving a second chance and changing lives: Elizabeth Fry Society
By Karen McCluskey moved from one facility to another before at risk or involved with the justice system. support worker on the Downtown Eastside. finally finding the Elizabeth Fry Society of “In many cases, risk factors such as She joined EFry working at Sheena’s Place Helen* was born in Africa and while she Greater Vancouver (EFry). Helen and her poverty, abusive relationships and a lack of where she once sought refuge. Her children, dreamed of becoming a nurse, she was children moved into Sheena’s Place, a shelter community seem impossible to overcome,” now grown, are all university graduates with forced into an arranged marriage that quickly home with crisis intervention, counselling says Shawn Bayes, executive director of EFry. successful careers. became abusive. and assistance securing affordable housing. “Sometimes all people need is a little support “EFry helped me to change my life,” Helen After giving birth to three children, With EFry’s help, Helen was able to find a and a second chance.” says. Helen moved to Canada when her husband permanent home for her family and a chance For Helen, she’s now on the path to One day she hopes to return to Africa and was accepted to the University of Ontario. at a new life. helping others with similar pasts like herself. establish an organization like EFry that will She worked full time to support the family Each year, the Elizabeth Fry Society helps She completed a community social service help marginalized women and children. while pursuing her own educational goals. 700 women find safety, secure housing and worker diploma program and became a *Name has been changed Within months of her arrival in Canada, the supports to succeed through its resi- both her parents died and the spousal abuse dential programs. Serving over 9,000 people escalated. annually with a spectrum of programs and Helen fled the relationship. She packed up services, EFry enables clients to build brighter her children and moved to Vancouver, where futures. In more than 70 years, it has helped they sought shelter at a transition house. They countless women and their families who are
Here’s an example: Simon and Joan paid Give and $4,000 for shares in ABC Corp. that are now worth $10,000. Their capital gain is $6,000. come By donating the shares, they pay no capital gains tax and receive a charitable tax receipt for $10,000 (which they can apply against out ahead other income). At a marginal tax rate of 43.7 per cent, after tax they save $4,370 in tax. Considering the original cost of their investment was $4,000, they come out $370 ahead while support- By Leslie Howard ing their favourite charity with a gift worth $10,000. As we approach the season of giving, there Ask your advisor for more information. is a new way for Canadians to support their Many people choose the late fall to tidy favourite charity and lower their tax bill. up their portfolio. This is often the time of The federal government recently passed year to lock in capital gains and get rid of legislation that enables donors to make a tax- underperforming stocks, making it a perfect free donation of their appreciated publicly time to also consider a charitable gift. traded securities to the registered charity of Before you do, talk to your investment their choice. As long as the individual donor advisor and ask him or her to review your gives the actual securities, they pay no capital portfolio and recommend the appropriate gains tax on the growth in the shares while shares to donate. It’s also worth noting that also receiving a charitable tax receipt for the even if you are donating depreciated securi- current full market value of the shares. ties, you can still claim a capital gains loss This tax receipt can be used to offset and apply that loss against other taxable income tax that would otherwise be payable. capital gains to reduce your overall tax In some instances donors actually make payable. money on their gift when their tax savings Please note: the examples used here are are greater than the original cost of the for information purposes only. Consult a shares. professional advisor regarding the applica- How does it work? bility of this material to your own situation. The donation of any securities valued at Leslie Howard is a planned giving con- more than $200 will result in tax savings that sultant with the Canadian Breast Cancer are approximately equal to the top marginal Foundation, BC/Yukon Region. For more tax rate. information, visit www.cbcf.org/bcyukon.
17 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® spirit of giving
Give back by donating work skills
working poor to the homeless and those affordable housing, employment and ad- living with mental health issues. Some diction recovery,” says Chaplain Jeremiah guests who attend live with drug or alcohol Touchbourne. addiction and some are currently in recovery “Club Freedom takes the whole health of overcoming their addiction. At the reno- an individual into consideration and seeks vated warehouse, Club Freedom offers every to support anyone who is looking to expe- guest a place to belong, a safe environment rience positive life change. A meal served and a place to find healthy relationships and with love and encouragement is sometimes loving support. Every Sunday the organiza- all that is needed to give a person hope and tion provides a high quality, nourishing, hot inspiration to make better life choices,” meal, complete with dessert, for 150 guests, Touchbourne says. serving 7,800 meals a year. “Through building healthy relationships The food for each meal is purchased and supplying guests with a meal and love weekly through generous donations cover- each week, Club Freedom has seen people ing the costs of more than $3,000 a month freed from addiction, overcome poverty and to feed the 150 people each week. experience freedom in many other areas of “Prior to the meal, guests are uplifted their lives. through inspirational Christian worship “Every individual is important and Club and dynamic yet practical biblical teaching. Freedom offers a place of instant acceptance Guests are always encouraged, throughout with an opportunity for all to experience the service, to receive prayer and counsel. freedom and abundant life by finding God Robert Then throughout the week, through Club and support from others.“ Dave Roels of Dave Roels Photography, unteer for over 21 years, including visiting Freedom, I will meet with individuals See www.broadwaychurch.com for more portrait and conference photographer- inmates in federal and provincial prisons. seeking life coaching, spiritual direction, information. in-residence for The Vancouver Board of “Many of the people at Club Freedom Trade, is the perfect example of someone have been in and out of jail and are trying to who has worked out how to donate his work rebuild their lives, so it seemed a natural fit skills for a good cause. with my other volunteering,” he says. Roels has volunteered at Club Freedom, Club Freedom grew from the simple which feeds 150 people every Sunday, for the action of just one couple who, after a Sunday last 18 months and soon came up with the morning church service, decided to encour- idea of shooting stunning portrait photos to age one man who had no job, no friends compile slide shows used by the organiza- and no place to live, by asking him to have tion to tell its story and share Club Freedom’s lunch with them. After that one encounter, work with businesses and potential donors more people were invited to join their group in a compelling and meaningful way. each week. Over time, they outgrew their “My work there is not much different to initial restaurant venue and subsequent what I do every day,” Roels says. “I shoot meeting places and moved into their current Brenda people at tables and speakers at The Vancou- location, a renovated warehouse in East ver Board of Trade, and I do the same at Club Vancouver, which gave them the ability to Freedom. I always explain that to everyone encourage and meet the needs of 150 people there – they are always interested in what I each week. do when I photograph them.” Club Freedom is now a weekly gathering Roels has offered his services as a vol- of individuals and families ranging from the
Glen Thank You Members of the Board of Trade
Easter Seals Houses Ralph “Giving Easter Seals Camps Children Easter Seals Buses Abilities” Patient Care Grants
For your donations and participation in events which support BC’s children with disabilities www.lionsbc.ca Bruce Tracey
18 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® member news
Anything but conventional: Vancouver Convention Centre’s art project tells the fascinating story about how a diverse The art project is anchored by 16 major and along the exterior seawall that showcase group of pioneers, risk-takers, innovators commissioned artworks installed both inside significant events in the province’s history and and workers built the province of British and outside the facility, including Douglas the people behind them. A BC Artists Gallery Columbia. Coupland’s “Digital Orca” sitting on Jack also features 14 major historic and contem- e
r “We strive to make every experience for Poole Plaza and Jaakko Pernu’s “Floats” made porary B.C. artists who have addressed the t n our guests both memorable and inspira- from pine beetle infested wood. As the facility province’s landscape in their work. Ce n tional,” says Ken Cretney, general manager of rests on traditional Coast Salish territory, a Local residents and visitors can get a tio
n the Vancouver Convention Centre. “We’re very selection of the artwork was created by B.C. glimpse of the art installations by taking part in e
nv proud of our thematic art program, which has Coast Salish artists and pays tribute to the the convention centre’s Public Tour Program, Co
r been very well received by those who visit the history of the site. offered on select days throughout the year. e v facility. It further enhances the overall experi- The art project also features 65 interpre- For more information, visit www.vancou- ou
nc ence of our guests.” tive story panels outside meetings rooms verconventioncentre.com/artproject. Va tesy
r volunteerism, LOT supports young people’s been outstanding. The October orientation
ou The Leaders c progression from student to working life. evening offered an overview of the program During the 2009-10 LOT year, students and and an opportunity for students and mentors
Photo Photo of Tomorrow, mentors met regularly, learned from dozens to meet for the first time. With more than 170 Douglas Coupland’s Digital Orca is a notable art of business leaders, attended more than 600 students and mentors participating, eight installation on Vancouver’s waterfront and part of the Vancouver Convention Centre’s thematic art gallery today... networking events, and contributed more post-secondary schools represented and a telling the story of British Columbia. than 7,000 volunteer hours to the community. highly diverse group of company leaders By Austin Nairn The September graduation ceremony offered acting as mentors, this year promises to be By Jinny Wu all program participants and supporters an another success. Fall marks the completion of another year opportunity to reflect on the past year and Leaders of Tomorrow is a program of The Ballrooms, exhibition halls, pre-function with The Vancouver Board of Trade’s recognize several outstanding contributors. Vancouver Board of Trade and is made pos- spaces and meeting rooms. These are things Leaders of Tomorrow Mentorship Program Ray Williams and Yvonne Lee received sible with the generous support of several key you typically see in a convention centre, but (LOT) and the beginning of another. During Mentor and Mentee of the Year honours for far business and academic partners. More details would you also expect to find a thought- the past twelve years LOT has seen more exceeding the program requirements while about LOT, and the organizations that make provoking, thematic art gallery? than 1,400 students and 600 mentors par- several exceptional LOT students received it possible, is available at www.leadersofto- The Vancouver Convention Centre’s west ticipate, making it one of the most highly Committee Member of the Year awards for morrow.com. building features a collection of permanent recognized student mentorship programs their impressive volunteer efforts. Austin Nairn is the program manager for artwork and story panels by local and in- in British Columbia. Based on the pillars While the 2010-11 LOT year has just The Board’s Leaders of Tomorrow program and ternational artists. Collectively, the artwork of mentorship, leadership, networking and begun, the enthusiasm and excitement has Company of Young Professionals.
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19 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® member news
Get some face-to-face networking time with the Ambassadors Club
By Bill Burns ness, then joining The Vancouver Board of Trade’s Ambassadors Club might be for you. Networking today offers more variety and What is an ambassador? multimedia channels than ever before. Ambassadors are The Board’s personal Neil Godin, the Turnaround Guy with information and networking mavens. his company Marketing Dangerously, calls Ambassadors are people who have been it the “evolution to the next revolution.” members with The Board for more than a With the coming of social media, this new year and see the value and impact this has way to get your message out and build new had in their quality to network. They volun- relationships is just the beginning in the teer their time and energy to connect with next phase of human evolution. and share information to new members Our richness and variety with today’s coming into The Board. media platforms has more and more With more than 5,500 active members people focusing their energies into the The Board can be like a beehive of activity social media phenomenon and leaving that needs people who know a little bit traditional one-to-one networking to about what goes on to pass their knowl- be pondered. While this new revolution edge along. To summarize, ambassadors grows, will social media require people open doors for people, connect them to to still meet, greet and cross-network in events, distinguished speakers and future a physical meeting? Can real trust with workshops and believe there is still much another be cultivated at the flick of a to be discovered in traditional networking. button or the click of a mouse? Is this Do you want to become an engaged and Carl de Jong (left), president of the Ambassadors Club, and Maria Braungart (right), director, membership where we should all go to in the future to value-extending member? services for The Vancouver Board of Trade, congratulates outgoing Ambassadors Club president, Ray Williams. build a network? If this appeals to you and you want If you’re someone who asks some of to learn more about how to get involved, You have to be a member for more than Bill Burn is a generative life skills coach these questions and believes networking contact Maria Braungart at mbraungart@ a year and someone who is generally active with his company Quantum Innovative Dy- involves a place where flesh and blood boardoftrade.com and supply a small in- with The Board, attends various events and namics and an active member of The Board can create the right synergies for people to troduction of yourself and why you would knows a few things about The Board and how of Trade for eight years. He is vice president introduce their respected selves and busi- make a good ambassador. it works. The Board welcomes your interest. of the Ambassadors Club.
Connecting Leaders of Today : with Leaders of Tomorrow Refer and save The odds of flying high The Leaders of Tomorrow Mentorship Program would with Eva Airways have like to congratulate all recent graduates for their accomplishments, and welcome all new students to never been higher... the program. Special thanks goes to all mentors and sponsors for their outstanding contributions. LOT is made possible through the support of the following program partners: When you refer a new corporate member who joins
Platinum Sponsor: The Vancouver Board of Trade, you save hundreds of dollars on your membership dues. And now your potential member referrals have an added incentive.
Gold Sponsors: To help YOU save, tell future members about our fantastic new members’ offer of the season:
ONLY those corporate members joining The Vancouver Board of Trade during November and December 31, 2010 will be entered into a draw to win $14,000-worth Silver Sponsors: of Eva Airways’ tickets, a Holiday Staff Lunch Party at Absolute Spa and more. What are the odds?
Refer and save. How can
Event Sponsors: they refuse? To refer a future member and claim YOUR refund, contact Membership Director Debbie Downs at 604-640-5476.
20 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® member news
Rhino Marketing scores big with Canucks partnership
The Board’s Literary Critic Dr. Owen A. Anderson
The Economic Dependency Trap: Break- ing Free to Self-Reliance by Calvin Helin (Ravencrest Publishing, 2011)
Calvin Helin, a director of The Vancou- ver Board of Trade and author of Dances with Dependency: Indigeous Success through Self-Reliance, recently launched his new u book at a gala reception in Richmond. S Several hundred enthusiastic people at- tended to hear music, poetry and speeches from guests representing communities in P. by Photo Canada, Hawaii, New York and New Zealand. Rhino Marketing Inc. Chief Rhino Doug Morneau stands by ice level at Rogers Arena as workers lay down his company logo in front of the Vancouver Canucks bench. The logo installation is part of a three-year The key speech was delivered by Peter marketing partnership Rhino recently signed with the NHL club. Newman, editor of the book and himself author of twenty-five books. Newman as- Rhino Marketing Inc. has scored a major proud to partner with a company that is sessed this new book as “revolutionary.” from the competition. A good place to start partnership deal with Canucks Sports & focused on giving back to their community,” Peter is one who chooses his words is with your business strategy. Your strategy Entertainment that will have the Rhino.ca said Trent Carroll, Canucks executive vice carefully. And when he says this book is must be clear and provide guidance for all logo displayed on the ice at Rogers Arena for president, sales and service. “Rhino Mar- revolutionary, we should all take note. You you do. the next three years. keting has taken ownership of a number of will need imagination and a desire for policy This is a reference source which is full of “When we first saw the ice going in and programs to further interact with fans across and legislative change to grasp the implica- ideas, based on principle and aware of the we saw them putting our logo in it just sent British Columbia. Through this relation- tions of this book. critical role of innovation, imagination and chills up my spine . . . It was overwhelming,” ship, not only will Canucks.com be able to What Helin is proposing is a revolution. constructive emulation. Count on facing said Rhino Marketing Inc. Chief Rhino Doug provide further programming and insight It is not incrementalism. It is not tinkering predictable uncertainty at an accelerating Morneau. of the team to fans but will also support the and reforming an exhausted system and pace. This survival guide deserves your The partnership will give the Vancouver Canucks for Kids Fund and ultimately chari- outdated concepts of “do gooding” which attention. The work provides an excellent online marketing company a strong pres- ties throughout the province.” pervades our thinking. checklist to do an evaluation of your busi- ence in the arena and on the web at Can- The Rhino team has many other promo- Helin’s thesis is that society has fallen ness. cucks.com. Rhino Marketing is approaching tional, fun and unique initiatives planned into four disastrous dependency traps: The Story of Wendy McDonald and BC the partnership with innovative and creative with the Canucks organization throughout i) Government to citizen – the “social Bearing Engineers You Got That Right! This thinking, including becoming the first the hockey season. With a three-year spon- safety hammock.” This leads to too much is the story of a risk-taker with an undeni- company in the history of the Canucks fran- sorship in place, there will be many innova- government and destroys discipline and able sense of purpose. And purpose is key chise to sponsor the Canucks for Kids Fund tive events from Rhino for years to come. work ethic. to building and maintaining any business. 50/50 program. Rhino Marketing Inc. is a Vancouver- ii) Government to government – equal- Wendy was born in 1922 and this delight- Rhino Marketing has also committed its based Internet marketing boutique with ization payments and transfers to tribal ful book traces her business and personal resources to support a number of Canucks offices in Canada and the United States. It governments are examples of creating de- career through wars and depressions, trag- charitable initiatives as part of the relation- offers clients a single source for the design, bilitating dependencies in the recipients. edies and triumphs. In 1990 Wendy became ship, including the Jake Milford Golf Tourna- execution and ongoing advancement of iii) Intra–family – spoiling the kids: the the first female chair of The Vancouver Board ment and other fan interaction events. internet marketing initiatives. For more phenomenon of kids never growing up. of Trade, a milestone in the B.C. business “Canucks Sports & Entertainment is information, visit www.rhino.ca. iv) Intra–organizational – the poverty community. industry that creates vast bureaucracies This beautiful book of remembrances “to help.” and photos is published by Echo Memoirs We need to get ourselves and our society of Vancouver, written by Lana Okerlund Salaries and bonuses increase out of these horrible traps which will ulti- and brilliantly designed by Erin Anderson. A national survey just completed by Western tion and healthcare industries. mately destroy us. As Wendy says, “Keep your word, trust Compensation & Benefits Consultants Just over 50 per cent of the employers Helin argues for private property and your instincts. Always be authentic. Never (WCBC) indicates that 77 per cent of employ- expect to make bonus payments this year, incentives for home ownership as one policy give up.” ers increased their salaries in 2010 and 79 per while 22 per cent do not expect to do so. lever among many to fix this situation. Pacific Spirit Vancouver by Karl Her- cent expect to implement increases in 2011. The remaining organizations (26 per cent) This is a delightful and enjoyable (but rmann (Nature Series, Vancouver). Another Across Canada, the last increase was typically are not sure at this point whether they will not politically correct) book written with Board member has produced a magnificent 2.5 per cent and the next increase is expected be paying bonuses. courage and thoughfulness by Helin. It volume of quotes and photographs. Every to be 2.8 per cent. Compensation is a critical factor in de- calls on us to re-imagine the fundamental business person in Vancouver should have Private sector companies are planning termining an employer’s ability to attract importance of self-reliance. copies of this book for guests and visitors. to implement larger salary increases in 2011 and retain key personnel. “As the economy If you go to spiritorca.com you can also A quote by Socrates opens this fine col- than they did in 2010. Meanwhile, public strengthens further,” Cook says, “employers order cedar boxes and cloth bags for wrap- lection of images of our city. sector and not-for-profit organizations are need to be proactive with their compensa- ping your books; a nice touch from this “Wisdom begins with wonder. When you expecting to implement smaller increases tion planning to ensure that top talent is talented family for your Christmas presents. realize there is nothing lacking, the whole in 2011 compared to their 2010 increases. retained and competent new hires can be *** world belongs to you.” Barry Cook, a partner with WCBC, attracted.” What are other Vancouver Board of Trade Together with appropriate photographs explained that the magnitude of salary in- Western Compensation & Benefits Consul- members up to? They have been active not from his extensive collection of imagery creases varies not only by economic sector tants has just released its 2010-2011 suite of only running their businesses but publish- and black and white landscapes, Karl adds but by geographic location, industry and national and regional compensation surveys. ing books too. quotes from Chief Dan George, “The only level of position. Salary increases in the Purchase any of the 10 surveys and receive Here is a sample for your Christmas gift thing necessary for tranquility in the world is Prairie provinces will be among the highest up-to-date market data specific to Metro Van- list: that every child grow up happy” to Winston in 2011. Organizations in the manufacturing, couver and other cities. Savings of 15 per cent Be Different or Be Dead Your Business Sur- Churchill’s definition of success: “Success is professional services and financial services have been arranged for Vancouver Board of vival Guide by Roy Osing (Granville Island the ability to go from one failure to another industries expect to increase salaries by more Trade members. Information can be found at Publishing). Osing’s thesis is that one must with no loss of enthusiasm.” than those planned by organizations in the www.wcbc.ca/surveys. differentiate one’s products and services Let’s make reading a priority for 2011. retail/wholesale, transportation/distribu-
21 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® winter getaways
Whistler promises adventure of Olympic proportions
alpine skiing venue for the Games. Next, take the scenic route over to Blackcomb Mountain on the PEAK 2 PEAK Gondola – the highest lift of its kind with the longest unsupported span in the world. As you cruise down Blackcomb Mountain, you’ll be within shushing distance of the Whistler Sliding Centre, where a new Public Sport Experience program launches Decem- ber 2010. Here, adventurers will feel the rush of a piloted four-man bobsleigh or a solo skeleton ride down one of the world’s most challenging tracks (participants will have a special starting gate lower down the course). Across the valley at Whistler Olympic Park, thrills will prove a little more low-key as enthusiasts can explore 70 kilometres of cross-country and snowshoeing trails, buckle up for night skiing, take a tour of the Olympic ski jumps and even shoot an official competition rifle on the Olympic Biathlon Range. One final legacy not to be overlooked: getting to Whistler from Vancouver is easier (and quicker) thanks to improvements along the gloriously scenic Sea-to-Sky Highway. With two mountains, three glaciers, more than 200 marked trails and an average annual snowfall of more than 10 metres, it is no surprise that U.S.-based Skiing Magazine By Tourism BC Still basking in the afterglow of the wildly The best part? You don’t have to be an has ranked Whistler the best North American successful 2010 Olympic and Paralympics Olympian to indulge in your own medal- ski resort for an unprecedented fourteen Winter is just around the corner and prepa- Winter Games, Whistler readies to showcase worthy experience on North America’s consecutive years or that Australia’s Luxury rations for another jolly holiday season are its lasting Olympic legacy with outdoor play largest resort. Channel your inner Crazy Travel Magazine has named it Best Overseas underway. both on and off the slopes. Canuck on Whistler Mountain, the official Ski Resort every year since 2005.
Unspoiled Okavango Delta deserves ‘best safari’ reputation
Widely travelled and born in South Africa, comfy mattresses on camp beds, covered new Vancouver Board of Trade member with crisp sheets and warm duvets. We Christine Boecker, C.T.C. (Certified Travel even had an ensuite washroom complete Counsellor) of Travel Boecker takes pride with a flush toilet and bucket shower at- in the fact that she herself has experienced tached to the back of our tent. the tours she promotes. ”Early in the morning we were off on Having lived in Europe and settled in another game drive. The grass shimmered Vancouver 16 years ago, Boecker has more with dew and the air was crisp and fresh. than 30 years travel experience exploring Not far from our camp we came across much of Africa, Europe, Asia, the Americas more elephants, many bird species, includ- and sailing on an icebreaker through the ing fish eagle and saddle-billed stork and Arctic Sea. then we spotted a group of seven chee- “My goal is to provide you with an ex- tahs. What a thrill to watch these graceful traordinary travel experience from start to animals interact with each other. finish – every time,” she says. “Later we enjoyed a ‘mokoro’ ride – Boecker recently took her own 10-year- a dug-out canoe which glides silently old daughter on a camping safari to one of through the maze of waterways that make the last unspoiled African wildlife para- up the ‘Okavango swamps.’ The water is dises – the stunningly scenic Okavango crystal clear, walled by tall reeds and dotted Swamps in Botswana. She recalls the trip: with beautiful water lilies. It’s so quiet and “Arriving in Maun, we took a low flight in peaceful – we felt like we were the only a small plane into the heart of Moremi Game people in the world. On the last day, our Reserve. The birds-eye view was spectacular! patience was rewarded with a sighting of “Ronald, our guide, awaited us in an three lionesses lounging by the side of the open safari vehicle and soon we spotted road. We watched them for a long time – our first elephants – a family with a baby, just mesmerized by these powerful cats. feeding at the side of the road. On our “I am unabashedly smitten with the first game drive, we also spotted lechwe beauty of the scenery and wildlife of the antelope, herds of zebra grazing peace- Okavango Delta. Its reputation as ‘the best fully amongst some giraffe, a black-backed safari experience’ is well-deserved. So if jackal, impala and wildebeest in the shade Africa is on your bucket list for a getaway, of an umbrella thorntree (Acacia). and you want to get away from it all to one “At sunset, we arrived at the camp – of the world’s largely untouched wildlife tired and exhilarated. Our cook, Richard, havens, this is the place to go.” and his crew had set up the tents and Boecker plans safaris, cruises, family va- served a delicious, healthy meal. cations and adventure getaways. For more Afterwards we retired to our canvas ac- information, see www.travelboecker.com commodation which was kitted out with and contact Christine Boecker.
22 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise® ANNOUNCEMENTS
management experience to Heat- and Atira Property Management Ray Williams, president of Ray Spotlight on... APPOINTMENTS herdale. He will be responsible for Inc. recently discovered its CEO, Williams Associates and co- managing all aspects of the com- Janice Abbot, won the Ernst & founder of Success IQ Univer- pany’s affairs but his immediate Young 2010 Social Entrepreneur of sity, has been selected as the Congratulations to the following Special Olym- corporate members who have pics BC i s focus will be the advancement of the Year award. Abbot joined Atira The Vancouver Board of Trade’s reached milestone anniversaries: pleased to an- Heatherdale’s principal asset: the 18 years ago as its administrative Leaders of Tomorrow Mentor of high-grade development opportu- coordinator when the society op- the Year. The announcement was Twenty Five Years nounce its board of directors for nity at southeast Alaska’s Niblack erated just one women’s transition made at the mentorship program’s Direct Communications the 2010-11 term. copper-gold-zinc-silver project. house. Today, Abbot oversees 400 2010 graduation ceremony. The Marketing Ltd. (dcm) Business analyst staff operating 12 sites with 1,200 mentorship program engages AY Au-Yeung & Company LLP and Money Talks shelter or transition-house beds, final year post-secondary students Campbell host Michael and two for-profit businesses that with established professionals in Twenty Years Campbell returns as board chair, sustain the society. Vancouver’s business community. Japan Airlines joined by vice-chair Pam Keith Dueck Auto Group of Dueck Chevrolet Oldsmobile Cadillac Ltd., past chair Michael Post your career listing today! Coyle of Replay Resorts Inc., sec- Fifteen Years To advertise a career opportunity at your company on The retary James Kerr of James D. Kerr Rhino Marketing Inc. recently Regency #6 Medicine Centre Vancouver Board of Trade’s website, visit the career opportunity Enterprises Ltd. and treasurer announced that Olga Montesino CHMB AM1320/Mainstream John M. Sims of Manning Elliott joined the team in finance and listing page and fill out the online form. For additional information Broadcasting Corporation Chartered Accountants. Special administration. Also joining the email [email protected]. The Portables Olympics BC also welcomes back online marketing agency is Sarah TheRevenueBuilder directors Peter Barnes, Grenville Josefson, interning in the sports Nature’s Path Foods Finch-Noyes, Ted Hirst, Doug marketing/athlete branding divi- Greater Vancouver Food Bank Holtby, Peter C. Kalbfleisch, sion. Josefson is in her final year Society Richard J. Lucy, Colin MacKin- of a bachelors degree in com- non, Cathy Priestner Allinger, munication from Simon Fraser Mark Schiefner, Murray Shapiro Ten Years University. and Patty Wheeldon. Also brought Radical Entertainment on are Megan Grittani-Livingston Lawson Lundell LLP is pleased to Lotte & John Hecht Memorial as the new manager of commu- welcome new associate, Jordan Foundation nications. Grittani-Livingston A. Kirkness, who joins the firm’s Synchro Leaf Enterprises Inc. recently served as a reporter for labour and employment group. The Question newspaper in Whis- Five Years tler, and has written for publica- The Vancouver tions such as The Globe and Mail 39 Canadian Brigade Group Board of Trade and Quill & Quire magazine. For BC Furnace Service Ltd. is delighted to more information about Special welcome Daniel Evolution Presentation Olympics BC, go to www.specialo- Technologies Pi as its new lympics.bc.ca. communications Quebec Government Office in Vancouver officer. Pi holds Clark Wilson LLP is pleased to a diploma in MacDonald Realty - Meera welcome Oliver Hanson to the Pi Labas journalism from firm. Hanson received his bach- Kwantlen Polytechnic Univer- BMO Financial Group recently donated $750,000 to the VGH & UBC Hospital Scott Construction Group elor of laws from the University of sity and has worked for the past Foundation for the new Grandview Woodlands Health Care Centre at Broadway and Wal-Mart Canada Corp. Alberta in 2004 and brings experi- seven years producing various Commercial in Vancouver. Attending the cheque presentation were representatives from Invis – Team ence in insurance defence. Also community newspapers across BMO Financial Group (including staff from the BMO branch located at Broadway and Commercial Drive), Community Health Services and the VGH & UBC Hospital Rob Regan-Pollock joining Clark Wilson is Rachelle Metro Vancouver. Besides day-to- Mezzarobba, who will be focusing Foundation. Holding the cheque is Rob Serraglio (L-R), BMO Bank of Montreal, and Making a Difference day operations, Pi is now editor of Ron Dumouchelle and Barb McInnis, both from the VGH & UBC Hospital Foundation. Through People on commercial real estate, com- Sounding Board, the official pub- Webnames.ca mercial lending and corporate lication of The Board of Trade. For Canwood International Inc. and commercial law. Mezzarobba submission inquiries, email dpi@ earned her bachelor of laws from Zynik Capital Corporation boardoftrade.com. the University of Alberta in 2009. Lifeworks Health Systems Inc. RPB Hotels & Resorts David Leonard, president and chief operating officer of DDB Canada, has announced the ap- Richmond-based London Air pointment of Lance Saunders as Services is the first company to buy Bombardier’s newest ex- GET NOTICED WITH executive vice president, man- ecutive jet. The Bombardier Global GUARANTEED LISTINGS aging director of DDB Canada’s Vancouver office. Saunders comes 7000 will be used to fly business to DDB Canada after serving as customers non-stop on a variety With a guaranteed listing in executive vice president, director of London Air routes, including Around The Board, you will of strategic planning, at Campbell Vancouver-Beijing, London-Sin- reach an audience of leaders in Mithun in Minneapolis. Saunders gapore and New York-Dubai. The the business community. One will be responsible for people de- jet will be delivered in 2017. “The 7000 has the Global Vision cockpit guaranteed listing with photo velopment, creative product and The Vancouver Board of Trade’s early renewal draw winner for Sep- design and technology, 10 feet of placement costs $30+GST new business development. tember is Greg J. Gehlen or Gehlen Dabbs Barrister & Solicitors. extra cabin space with a perma- and an enhanced guaranteed Gehlen receives a two-night stay and breakfast for two at The Inn nent bed for long trips, and burns listing (with company logo) is Heatherdale Resources Ltd. is at Laurel Point in Victoria, B.C. 14-per-cent less fuel then the $50+HST. The Board reserves pleased to announce the appoint- Renew your membership early and you could qualify to win current Global business aircraft,” the right to edit submissions. ment of mining industry veteran one of many great prizes from The Vancouver Board of Trade. said Wynne Powell, London Air Contact editor@boardoftrade. Patrick R. Smith as president and For more information, contact Maria Braungart, director, member- Services president and CEO. com for more details and CEO of the company. Smith, a ship services, at 604-641-1228, 604-640-5472 or email mbraungart@ deadlines. professional geologist, brings 35 boardoftrade.com. years of practical and executive Atira Women’s Resource Society
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24 Sounding Board/November-December 2010 The Vancouver Board of Trade/Spirit of Enterprise®