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And Ober Ober Gatlinburg Offers Shopping … with a View PAGE 17 DELIVERING BUSINESS ESSENTIALS TO NTA MEMBERS OCTOBER 2019 Up and ober Ober Gatlinburg offers shopping … with a view PAGE 17 CLEARLY CLASSICAL PAGE 14 FAITH IN FÁTIMA PAGE 21 ‘I’M MOM … AND BIG BROTHER’ PAGE 48 Gatlinburg, Tennessee One-of-a-Kind Experiences ABOVE: Waylon Jennings with Carter Robertson, c. 1980 WAYLON’S WAY™ Waylon’s Way is your group’s backstage look at the defiant years in country music when the Outlaws reigned. Carter and Barny Robertson—who played alongside pacesetter, dreamer, and Waylors frontman Waylon Jennings—share stories and songs from the studio and the stage, sure to transport audiences to 1970s Texas and Tennessee. Duration: 1 hour without Museum tour. Museum admission included. INSIDE TRACKS™ A true day in the life of a musician—from songwriting and performing to professionalism in the music industry—this program covers it all. Co-write and produce a song from scratch with Nashville recording artist Meghan Linsey and record producer Tyler Cain, who will help your group compose a beat and write accompanying parts to your original track. Duration: 1 hour without Museum tour. Museum admission included. STORIES BEHIND THE SONGS™ Discover the stories behind the music you love in a private session with one of Nashville’s hit-making songwriters. e writer demonstrates to the group how a song is created from concept to hit. After the session, join the writer for a meet-and-greet and autograph signing. Duration: 1 hour without Museum tour. Museum admission included. SHARING THE ART OF SONGWRITING™ Experience for yourself what makes songwriting in Nashville so unique with this interactive co-writing program. Work closely with one of Nashville’s most accomplished songwriters as they guide your group in composing original lyrics of their own. End this session with a group recording of Nashville’s newest tune. Duration: 1 hour without Museum tour. Museum admission included. MUSIC CITY SHOWCASE FOR PERFORMANCE GROUPS™ Come be a part of Music City by showcasing your own style and songs. e Country Music Hall of Fame and Museum is the perfect place for an unforgettable performance opportunity, whether you’re with a small choir or a full marching band. Open Daily, 9:00AM – 5:00PM Book Your Group Experience Now CountryMusicHallofFame.org/Groups • 800.852.6437 October 2019 FEATURES DEPARTMENTS Listening to the 4 From the Editor summer classics NTA-member destinations play 6 Voices of Leadership host to a number of annual music festivals, including these nine that Business are based around classical and chamber music. 8 InBrief Tourism Cares announces upcoming projects 14 Need free legal advice? From regional to runway Key dates for Travel Exchange 2019 Retail attractions across North America help shoppers get a sense of 10 Wild about wild things place by offering localized products. Phil Douglass of Southwest Adventure Tours shares how his interactions with wild birds, animals, and lands have enriched his life. 12 What’s On MACERICH 17 New Mexico’s national monuments Faith and fun in Fátima Beethoven 250 jubilee set for 2020 The Faith Tour Association’s product San Diego’s seadragons and seahorses development trip took tour operators to Fátima, Portugal, where they Resources learned about the famous pilgrimage site and experienced the region’s 38 Courier’s Guide to NTA-member Theaters culture, history, and food. KAY SAFFARI KAY 21 Community City Spotlight: 45 Meet the Members Fredericksburg, Virginia Lowcountry Hotels of Charleston The city’s Civil War past is rich and Fly My Group intense—and its Colonial beauty is captivating—yet visitors will find plenty 46 Introducing ... to enjoy in the present including a Cinderella Travel | Target Tours/Target Tours Atlantic | lively arts scene, pleasant parks, and WeTravel | Travel by Jim/Memorable Vacations LLC hand-crafted spirits, wines and ales. 24 47 New Members/NTA Events Calendar 48 AfterWords Tanger Outlets’ Angela Harness explains how data-gathering COMPASS techniques used by corporate marketers compare to her own methods of tracking the new driver in her family. New England 26 Connecticut | Maine | Massachusetts | New Hampshire | Rhode Island | Vermont South Central U.S. 30 Kentucky | Tennessee | West Virginia Asia and India 34 PINK JEEP TOURS China | India | Japan | Nepal | Thailand 26 30 Courier has used images existing in the public domain or made available from sources including, but not limited to, Flickr and Wikimedia Commons under a Creative Commons Attribution Generic License. The full text of the Creative Commons Attribution 2.0 Generic License is available at bit.ly/1gDYjzM. Images used may have been altered by cropping or adjusted for contrast, saturation, size, color, clarity or otherwise digitally manipulated to meet design specifications. Courier’s use of Creative Commons and public domain images does not constitute or suggest the licensor’s explicit or implied endorsement of Courier, its content, staff, contributors, advertisers or any other use by Courier. NTAcourier.com 1 AD INDEX Volume 46, Issue 7 October 2019 | ★ New advertisers NTA President American Music Theatre ...................42 amtshows.com Pam Inman, CTP [email protected] Broadway Inbound .............Back Cover Editorial broadwayinbound.com Editor in Chief Bob Rouse [email protected] Cheekwood Estate & Gardens...........31 cheekwood.org Managing Editor Pat Henderson [email protected] Writer Kendall Fletcher [email protected] Chicago The Musical– National Artists Writer Kay Saffari [email protected] Management Company ................7, 41 Contributors Angela Harness, Phil Douglass chicagothemusical.com Graphic Design Jeff Quire Country Music Advertising Hall of Fame & Museum ...............Inside Front Cover President, NTA Services Kami Risk [email protected] countrymusichalloffame.org Director of Sales and Key Accounts Beth Engel, CTP [email protected] Delta Air Lines ..........Inside Back Cover Senior Manager, Membership Sales June Calk, CTP [email protected] delta.com Account Executive/Western U.S. Kelley Burchell [email protected] Disney Theatrical Group ...................39 Account Executive/Central U.S. & Canada Gina Rutledge [email protected] disneyonbroadway.com Account Executive/Eastern U.S. TJ Olmsted [email protected] Explore St. Louis ............................... 9 Senior Manager, Marketing Ashley Fish [email protected] explorestlouis.com ★Fredericksburg PLANNING AHEAD Regional Tourism Partnership ................................ 24–25 To view the 2019–20 editorial calendar, visit NTAonline.com/advertising. NTA members can submit tour visitfred.com product information or editorial queries to [email protected]. And for advertising information, contact Kendall Fletcher at +1.859.264.6559 or [email protected]. Graceland & Guest House at Graceland .....................................33 DECEMBER ISSUE JANUARY ISSUE graceland.com DESTINATIONS DESTINATIONS Maid of the Mist ................................. 5 Gulf Coast Midwest U.S. maidofthemist.com Alabama, Florida, Louisiana, Mississippi, Texas Arkansas, Iowa, Kansas, Missouri, Nebraska, Oklahoma The Rockies West U.S. Mohegan Sun ...................................27 Alberta, British Columbia, Colorado, Idaho, Alaska, California, Nevada, Oregon, Washington mohegansun.com Montana, Utah, Wyoming Belgium, France, and the Netherlands ★Museum of Making Music ..............15 Scandinavia England, Ireland, and Scotland museumofmakingmusic.org Iceland, Norway City Spotlight: Niagara Falls Portugal and Spain The National SPECIAL COVERAGE World War II Museum .......................13 SPECIAL COVERAGE Preview to Anchorage (Contact ’20) nationalww2museum.org 2020 Distinguished Dozen Casinos and Gaming Guide: Hotels and Lodging Guide: Casinos and Gaming The Outlets at Tejon Ranch ..............19 tejonoutlets.com DEADLINES DEADLINES Space: Oct. 4 | Material: Oct. 14 Space: Nov. 1 | Material: Nov. 11 Tulalip Tribes/Quil Ceda Village ......... 3 tulalipresort.com UPS ..................................................44 savewithups.com/nta PUBLISHED BY NTA SERVICES, INC. Email: [email protected] COURIER (USPS 602270, ISSN 0279-4489)(Vol. 46, Issue 7) published nine times a year by NTA Services, Inc., 101 Prosperous Place, Suite 350, Lexington, KY 40509. Periodicals Postage Paid at Lexington, Kentucky, and additional mailing offices. Subscription rate is $60 per year. POSTMASTER: Send address changes to Courier, 101 Prosperous Place, Suite 350, Lexington, KY 40509. NOW ONLINE COURIER is the official licensed publication of NTA®, an international trade association of the packaged travel industry. Copyright© 2019, NTA Services, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any way or by any means, electrical, mechanical, photocopying, recording or otherwise, without written permission of Courier, except for quotations made for purposes of a review. All inquiries should be sent to Courier magazine, 101 Prosperous Place, Suite 350, Lexington, KY 40509, +1.859.264.6559. Additional subscriptions can be purchased by calling +1.859.264.6559. Printed in USA. Advertising rates are available upon request. For a change of address, subscribers may notify Courier directly, by email or letter. COURIER’S MISSION STATEMENT Courier aims to facilitate member-to-member partnering by spotlighting member
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