National Trust of Annual Report 2011-2012

National Trust of Queensland Annual Report 2011-2012

The Annual Report is an account of the financial and non-financial performance of the National Trust of Queensland.

The National Trust of Queensland welcomes feedback on this report and suggestions for improvement. We encourage you to complete and return the feedback form located on our website www.nationaltrustqld.org

The National Trust of Queensland is committed to providing accessible services to Queenslanders from all culturally and linguistically diverse backgrounds. If you have difficulty in understanding the Annual Report, you can contact us on (07) 3223 6666 and we will arrange an interpreter to effectively communicate the report to you.

© National Trust of Queensland 2012

Images Front Cover: CWS animal carer, Mimi. NTCWS Other images: Tim Nemeth Photography

“What we care for today, we will appreciate tomorrow” National Trust of Queensland Annual Report 2011-2012

14 September 2012

The Honourable Andrew Powell MP Minister for Environment and Heritage Protection 400 George Street Qld 4000

Dear Minister

I am pleased to present the Annual Report 2011-2012 for the National Trust of Queensland.

I confirm that this Annual Report substantially complies with the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009.

I also confirm that this Annual Report substantially complies with the detailed requirements set out in the Annual Report Requirements for Queensland Government Agencies.

The National Trust has made a considerable effort to comply with these requirements within its available resources and continues to move towards having a fully compliant Annual Report.

A checklist outlining the annual reporting requirements, including the areas of non-compliance, can be found in this Annual Report.

Yours sincerely

Stephen Sheaffe, President National Trust of Queensland National Trust of Queensland Annual Report 2011-2012

CONTENTS Page

The National Trust of Queensland 1

National Trust Properties in Queensland 2

Report from the President 3

Report from the Treasurer 4

Strategic Directions 5

Highlights and Achievements 6-8

Contribution to Government Objectives 9-10

Organisational Structure 11-13

Sponsors, Partners and Major Donors 14

Heritage Conservation Appeals 14

Grants Received 15

Visitation Figures 16

Heritage Awards Winners 2011 17

Annual Reporting Requirements Checklist 18-20

Glossary and Abbreviations “What we care 20 for today, we will Financial Report—National Trust of Queensland 21-47

appreciate Financial Report—National Trust of Queensland 48-86 Currumbin Wildlife Sanctuary tomorrow” National Trust of Queensland Page 1 Annual Report 2011-2012

The National Trust of Queensland

The Naonal Trust of Queensland (NTQ) is a membership Scaered through our properes, NTQ has a vast ‐based community organisaon whose purpose is to collecon of social history artefacts telling the stories of promote the care and appreciaon of Queensland’s Queensland’s past. At our Currumbin Wildlife Sanctuary diverse heritage through programs of educaon, (CWS), we also have 950 nave animals from 200 species conservaon and advocacy. and our Currumbin Wildlife Sanctuary Hospital treats over 7,000 sick and injured nave animals per year without Since its establishment under the provisions of the charge to the community. NaƟonal Trust of Queensland Act 1963, NTQ has developed a proud record of rescuing, conserving and NTQ plays an important role in the promoon of presenng heritage properes for the community. Queensland’s heritage through acvies such as the Although NTQ is an independent organisaon, it is part of annual NTQ Heritage Awards program held in partnership a strong naonal and internaonal network of Naonal with the Queensland Heritage Council, the annual Heritage Trusts which began in the UK in the 1890s as ‘The Fesval, a variety of publicaons and our various advocacy Naonal Trust for Places of Historic Interest or Natural campaigns. Many of NTQ’s properes also run educaonal Beauty’. programs for schools and other groups.

NTQ’s strength lies in its over 8,000 members (out of NTQ also helps other owners of heritage buildings by some 60,000 members naon‐wide) and in its acve conducng tax‐deducble heritage conservaon appeals, volunteer workforce of over 450 people. Our volunteers which raise over $3.3M per annum. NTQ currently undertake many valuable roles such as acng as guides at maintains about 34 appeals, of which the largest is the our properes, undertaking historical research, caring for Brisbane ‘Save City Hall’ Appeal. wildlife, maintaining our properes and advocang locally for beer heritage outcomes. As a statutory body, NTQ makes a very valuable contribuon to the delivery of the State Government’s NTQ currently has a porolio of 12 properes, valued at Queensland Heritage Strategy: a ten year plan. over $48M, spread across Queensland from the James Cook Museum, Cooktown, in the north to the Currumbin As a long‐standing and well‐respected community Wildlife Sanctuary in the south. NTQ owns 11 of these organisaon, NTQ makes a very significant and cost‐ properes and leases the Townsville Heritage Centre. In effecve contribuon to the conservaon of Queensland’s addion, NTQ has its Head Office in the 1860s former heritage. Immigraon Depot in William Street, Brisbane, which is owned by the State Government. In 2011/2012, our What we care for today, we will appreciate tomorrow. properes received over 400,000 visitors.

James Cook Museum, Cooktown.

Page 2 National Trust of Queensland Annual Report 2011-2012

National Trust of Queensland Properties

National Trust House Zara Clark Museum 95 William Street 36 Mosman Street Brisbane Charters Towers (Leased in part from the State of Queensland) T: (07) 3223 6666 Lyall’s Store 90 Mosman Street Currumbin Wildlife Sanctuary Charters Towers 28 Tomewin Street Currumbin, Gold Coast Tent House T: (07) 5534 1266 Fourth Avenue Mt Isa James Cook Museum Cnr Helen and Furneaux Streets Brennan and Geraghty’s Store and Residences Cooktown 64 Lennox Street T: (07) 4069 5386 Maryborough T: (07) 4121 2250 Hou Wang Temple at Atherton Chinatown 86 Herberton Road Royal Bulls Head Inn Atherton 37 Drayton Street T: (07) 4091 6945 Drayton, T: (07) 4637 2278 Townsville Heritage Centre 5 Castling Street Wolston House Townsville 223 Grindle Road (on land leased from Townsville City Council as Wacol, Brisbane trustee) T: (07) 4771 5873 Moon’s Reserve 46 Nioka Street Stock Exchange Arcade Brookfield, Brisbane 76 Mosman Street Charters Towers

Hou Wang Temple, Atherton National Trust of Queensland Page 3 Annual Report 2011-2012

Report from the President

I continue to feel privileged to be serving as the President of volunteers, staff and lessees at our NTQ properties who do a the National Trust of Queensland (NTQ) and to chair the wonderful job presenting these museums to the public. National Trust Council, a position I have held since January 2010. The role is a very busy and demanding one as I am also The 2011 NTQ Bendigo Bank Heritage Awards, presented in a member of the Currumbin Wildlife Sanctuary Board, a partnership with the Queensland Heritage Council, and the NTQ member of the Wildlife Hospital Foundation Board and Vice- Heritage Festival are annual events which are the flagships of Chairman of the Australian Council of National Trusts. the Trust’s promotion of heritage across the State. The Heritage Awards presentation is arguably our most successful State-wide Again, 2011/12 was a successful year for NTQ, although with activity which continues to grow strongly. The Trust has also many challenges. I am particularly pleased that our expanded the Heritage Festival to a month of activities, to align engagement with volunteers and the community continues to with the new Australian Heritage Week. improve, and the need and appreciation of the service provided by our new Currumbin Wildlife Sanctuary Hospital Membership is the core strength of the Trust. Our membership also continues to grow in the community. numbers are again starting to climb, in particular the NTQ Green Guardian memberships, which include free entry to the I would very much like to thank everyone involved in our Currumbin Wildlife Sanctuary. These short-term Green achievements this year: our sponsors, the NTQ Council, the Guardian memberships have proven to be a very positive staff and in particular the many dedicated volunteers. As a initiative. community organisation, the Trust relies heavily on its 450 volunteers and we salute them all for their generous and The Trust has an important role to play in heritage advocacy. valuable contributions. The Trust is particularly keen to expand its work with local governments to promote the care and appreciation of local I particularly want to recognise the support of our sponsors heritage. Also an emerging issue is the State Government’s and partners, without which the Trust could not achieve what it plans for the management of its heritage assets and the Trust does. A special thank-you goes to our Trust sponsors and will be keeping a keen eye on this as it develops. partners: Treasury Casino and Hotel, and the Queensland Heritage Council as well as the many sponsors and partners I would also like to thank my fellow Trust Councillors for their that support the Currumbin Wildlife Sanctuary. Unfortunately, valuable contributions and their commitment to the tasks ahead. Bendigo Bank’s sponsorship of our Awards has come to an end I sincerely thank outgoing Councillors Cher Bartlett, Bronwyn but we would very much like to thank QUT for their generous McAdam and Jackie Branch for their efforts. I would also like to support of the 2012 Heritage Awards. welcome new Councillors Allan Bell, Graeme Adsett and Chris Dawson. It is also important to recognise the valuable financial contribution both the Australian and Queensland Governments The Trust Council is continuing to focus on improving our have made to the Trust this year. However, government governance and financial position, and these continue to be funding for heritage generally remains low and I urge all among our highest priorities for the coming year. In particular, levels of government to look at improving their levels of the Council will be focusing on our need to increase our income. investment in our heritage and wildlife support. As an I would particularly like to acknowledge our Patron, Her example, I understand that Queensland is currently the only Excellency Ms Penelope Wensley AC, Governor of Queensland, state without a heritage grants program. not only for her generous support of NTQ, but also for her genuine interest in Queensland’s heritage. Her support for our The Trust is proud to own the Currumbin Wildlife annual Heritage Awards is certainly greatly appreciated. Sanctuary (CWS). This Gold Coast tourist icon has survived well during the recent fluctuations of the tourism The National Trust plays a vital role in promoting the care and industry and is showing strong signs of growth, with many appreciation of our valuable and diverse heritage, not only in new exciting activities and exhibits. The Wildlife Hospital Queensland, but across Australia and in many parts of the Foundation Board continues to do a fantastic job raising world. Thank you for your support over the previous year and I funds for the operation of the hospital. look forward to many more achievements in 2012/2013.

There is a growing level of volunteer participation in many What we care for today, we will appreciate tomorrow. parts of the Trust, particularly in Charters Towers, Ipswich, Toowoomba, Rockhampton and at Wolston House, Wacol, which is very encouraging. I would also like to thank the Stephen Sheaffe, President

Page 4 National Trust of Queensland Annual Report 2011-2012

Report from the Treasurer

The recurrent pattern of an operating deficit for NTQ continues. The slight improvement gained in 2010/11 has not been maintained in 2011/12. The core reason is the continuing decline in revenue.

Opportunities to reduce expenses further to mitigate this position are not readily attainable.

Revenue Appeals

The trend of declining visitor numbers to NTQ’s A few unplanned events occured from the donation- properties which commenced at the onset of the gathering National Trust Appeals in 2011/12. The global financial crisis has continued. Admissions budget figure set at $35,000 for administration fees revenue, which fell by 11% in 2010/11, again for the year was far exceeded by the actual result declined a further 8%. The reduction in sales of merchandise to our property visitors also of $54,028. It is likely that this result will probably experienced a decline of 8% in 2010/11, be a one-off, as the 4 appeals that stood out with accelerated to a 26% fall in sales revenue in large donations for 2011/12 are unlikely to 2011/12. continue these achievements at the same level into the following year. Offsetting visitation revenue was the 22% increase in membership fees. However it has to be reported Grants that the whole 22% increase derived from increasing short-term membership sales of the Grant funding is similar to that of the previous year. Currumbin Wildlife Sanctuary’s Green Guardian The amount received was only $224,249, of which category of membership. Membership fees, other 58% came from Queensland government sources than the Green Guardian category, declined and 39% came from Australian Government sources. slightly from $128,580 to $127,703 for the year. Conclusion Property rental income increased 39% to $66,688 for the year. This figure is near the 2008/09 pre The downward trend needs to be halted and NTQ re-roofing the Stock Exchange Building project restored to a more sustainable position. Further rental roll, but is still not performing at maximum reductions in expenses would reduce the value capacity. generated for members and would not address the root cause. Strategies for increasing revenue Expenditure including growing membership and deriving other sources of income from properties will be the focus Efforts were made to contain operating expenses, for 2012/2013. despite price pressures across the board. Overall they remained consistent with the previous year; after allowing for a major maintenance item of Craig Sydney $51,252 at Wolston House, which was enforced by Treasurer a health and safety issue. National Trust of Queensland Page 5 Annual Report 2011-2012

Strategic Directions

Vision Mission

The National Trust of Queensland is recognised To promote the care and appreciation of as a leader in providing a sustainable future for Queensland’s diverse heritage (natural, Queensland’s natural, Indigenous and cultural Indigenous and cultural) through: heritage. • Education Strategies • Conservation and • Advocacy. • Identify and act on key urban and regional planning issues that have cultural and heritage impacts. Priorities • Include Aboriginal and Torres Strait Islander cultures in the work of the Trust. • Develop a network of informed and • Engage our youth and embrace diversity; proactive community groups that can building the capacity of the community to respond to local issues. appreciate our cultural heritage. • Make all our properties sustainable centres • Engage and invigorate branch structure to of community activity and learning. facilitate greater community ownership and • Work with local governments to improve engagement. heritage understanding and management. • Build strong relationships with key • Facilitate research projects that improve the stakeholders in the cultural and historical understanding and appreciation of natural, landscape. Indigenous and historical heritage. • Review the National Trust’s property • Promote heritage and the Trust through a portfolio to ensure long-term sustainability. program on positive projects and • Support the sustainability of heritage skills celebrations. and trades. • Ensure the ongoing relevance of the National Trust brand and image.

Stock Exchange Building, Charters Towers

Page 6 National Trust of Queensland Annual Report 2011-2012

Highlights and Achievements for 2011‐2012

Education

• The 2012 National Trust of Queensland Heritage and chat’ education lesson, which includes Festival program included 87 entries of displays, introducing students to a lizard, python, bird and talks, tours, concerts and open days held by 72 possum. Other activities also included our organisations. Running from 18 April to 18 May Wildlife on Wheels program and Holiday 2012, the theme for the Festival was ‘Innovation Programs – Eco Rangers, Creature Keepers and and invention’. Thrill Seekers. Larger events included Scout Day (364 people), Careers Day (357) and • The launch of the 2012 Heritage Festival was held Dreamnight (470). in the Queen Street Mall, Brisbane. Speakers included the Lord Mayor Cr Graham Quirk and • In addition, approximately 1,838 children the Honourable Andrew Powell MP, Minister for visited NTQ’s other properties. Environment and Heritage Protection. • NTQ’s Heritage Information Officer responded • The Heritage Festival in Townsville was launched to 185 heritage enquiries from the community, by Ewen Jones, Federal member for Herbert. which is an average of 3.5 enquiries per week.

• Other Heritage Festival events held by NTQ • Information on an additional 239 places was branches and properties included: added to the NTQ Listings database. • Exhibition: ‘Innovative and Inventive Ancestors’ at the Heritage Centre, Townsville • Volunteers in NTQ’s Head Office catalogued • ‘Glimpses of Yesteryear’ display at Atherton 950 slides from the NTQ collection, taking the total number of slides catalogued past 9,150. Chinatown • Coach tour of World War II sites located around Cairns run by the NTQ Far Northern • 68 NTQ members, staff and special guests Branch and attended the annual NTQ Branch Conference in • Display ‘Work Days at Wolston’ at Wolston Toowoomba on 5-6 November 2011. House, Wacol. • In June 2012, about 70 people attended High • NTQ, along with the Queensland Government Tea at James Cook Museum to enjoy stories from Architect’s office and the Brisbane Development local Indigenous Elder Willie Gordon as part of Association, held the second ‘Brisbane Open the Discovery Festival celebrations. House’ event held on Saturday 1 October 2011. The event featured 30 CBD buildings open to the • During 2011/12, NTQ negotiated an innovative public free of charge with guided tours looking at form of lease agreement to allow Grandchester the design features of old and new. There were Railway Station to be regularly open to the over 17,500 visitations on the day. public. The agreement was signed and the first open day was held in August 2012. • The NTQ’s quarterly magazine, Trust News Queensland, featured articles on Currumbin • Unfortunately the National Trust sponsored Wildlife Sanctuary, significant trees, bus tours, Australian Heritage Prize for the National heritage projects and issues, the Brisbane City Hall History Challenge was not awarded in 2011. Appeal, events at NTQ properties and our Heritage Awards. • Over 500 slides from NTQ’s collection have now been uploaded to the National Trust • The Currumbin Wildlife Sanctuary Education photostream on FLICKR by a Head Office Department had another successful financial volunteer. Themes include NTQ properties and year. Total student visitation for 2011/2012 was also churches. 22,091 students – with 36% primary, 28% secondary, 14% adult and all other groups • NTQ’s website received over 2.2M hits, with the (Vacation Care, Scouts, Guides etc) making up most popular areas being properties, the 22% . All of these students experienced our ‘pat Heritage Festival, the Heritage Awards, the Annual Report, NTQ properties and the Icons.

National Trust of Queensland Page 7 Annual Report 2011-2012

Highlights and Achievements for 2011‐2012

Education Continued

• Two NTQ staff attended a workshop on the • NTQ would also like to thank the Gold Coast development of the new National Trust national City Council for its generous support of the website in Sydney in April 2012. Work then Currumbin Wildlife Hospital. commenced on populating the NTQ section of the website, which will go live late in 2012. Advocacy

• The audit of NTQ’s Register of Significant Trees • Her Excellency Ms Penelope Wensley AC, continues. The Heritage Information Officer and Governor of Queensland, presented 27 the primary volunteer working on the Register of award certificates at the 2011 National Significant Trees attended a two-day workshop Trust of Queensland Bendigo Bank Heritage on the proposed national tree register in Awards. The number of nominations received Adelaide in May 2012. From the NTQ Register, was an increase of 30% from the previous nominations have been made to the new year. A capacity crowd of 160 attended the Significant Tree Register for the Mackay presentation ceremony held at Old Regional Council. Government House on 25 August 2011.

• NTQ completed Stage 2 of an Overview of NTQ • Queensland nominated the Ravenswood Education Programs held at its properties to Community Church, Sinnamon Farm Heritage contribute to the development of programs Precinct and Lost Laneways to the National consistent with the new Australian Curriculum: Trust’s 2011 national top ten ‘Our History. Heritage@Risk’ list.

• NTQ’s Heritage Information Officer and a • NTQ did not nominate any places to the volunteer attended a national workshop on the Queensland Heritage Register. However, the Australian Curriculum: History in Perth in May NTQ Advocacy and Heritage Register 2012. Working Group has written in support of two QHR nominations. • NTQ’s Heritage Information Officer delivered a ‘Snapshot’ paper on the Queen’s Wharf Heritage • Volunteers from the NTQ Far Northern Precinct at the National Trust / ICOMOS Branch participated in consultation for the Watermarks Conference held in Melbourne in Cairns Regional Council Cultural Heritage October 2011. Survey and the Cairns Regional Council Draft Community Plan until October 2011. Conservation • NTQ is continuing its Heritage Watch campaign to provide information on the new • NTQ’s Heritage Conservation Appeals raised website on heritage places under threat. over $3.3M for other owners for the conservation of heritage properties in Queensland. • The NTQ Advocacy and Heritage Register Working Group continues to meet regularly. • Over 7,000 sick and injured native animals were Key advocacy issues include the development treated at the Currumbin Wildlife Sanctuary and implementation of local government Hospital, which opened in September 2009. heritage registers through planning schemes About 75% of the patients were brought in by and the proposed demolition of heritage the community and treated without charge. places in Townsville, Warwick and South

Brisbane. • In May 2012, the Lord Mayor Graham Quirk announced that the NTQ ‘Save City Hall Appeal’ • NTQ nominated its property Brennan and had raised over $19M towards a target of Geraghty’s Store and Collection to the $21.5M, being 10% of the project cost. National Heritage List. The nomination was

not included in the 2012/2013 Finalised • The Currumbin Wildlife Hospital Foundation distributed $390,000 to the operation of the Priority Assessment List. Wildlife Hospital, which is an enormous contribution to the Hospital’s sustainability.

Page 8 National Trust of Queensland Annual Report 2011-2012

Highlights and Achievements for 2011‐2012

Community involvement and participation

• NTQ members and friends joined the NTQ • NTQ Vice-President Dr Dorothy Gibson- Heritage Bus Tours, organised by volunteers, Wilde received an OAM for her service to to places such as Bankfoot House in the heritage preservation in Queensland. Glasshouse Mountains, Newstead House and Hinemoa in Ipswich. • The volunteers of the NTQ Toowoomba working Group organised the NTQ Branch • The Far Northern Branch also organised a Conference and AGM held in Toowoomba bus tour of military heritage sites in the on 5-6 November 2011. The conference Cairns Regional Council area. included visits to City Hall, St Luke’s Church Hall, St James’ Church, Vacy Hall, Harlaxton • At 30 June 2012, NTQ had a total of 8,112 House, Cobb and Co Museum, Drayton and members. Toowoomba Cemetery and the Royal Bull’s

Head Inn. • At a public meeting held on 29 February 2012, the Toowoomba Working Group • Following a public meeting held on 29 decided to become am NTQ Branch and to February 2012, a new Central Queensland reopen and manage the Royal Bull’s Head NTQ Working Group was formed to Inn. The Inn was reopened on 29 April with a advocate for the conservation of the public open day. heritage of the Rockhampton region. Our

thanks to Dean Lindsay Howie for his valuable contribution. • In November 2011, volunteer manager Toni Hildebrand retired from the Royal Bull’s Head Inn. Thank you very much, Toni. • The 6 National Trust Head Office volunteers

spent 490 hours working with staff on heritage projects and assisting with • The James Cook Museum held a public administration. The volunteers usually attend welcome event for the crew of the Duyfken weekly or fortnightly, but some also come in Replica when it sailed into Cooktown in June to help when needed in the office. 2012.

• In November 2011 and April 2012, in • Volunteers from the NTQ Far Northern Branch undertook a photographic survey of addition to their regular Sunday openings, new places added to the Cairns Heritage the volunteers of Wolston House, Wacol, Register. held special open days attracting over 350 people. • The annual ‘Tastes of the Tablelands’ festival was held on 16 October at Atherton • The vibrant NTQ Ipswich Branch continues to Chinatown. The event, run by the Rotary Club meet at Wolston House, Wacol. Amongst its of Atherton, attracted many stall holders and projects is the Great Houses of Ipswich about 4,000 visitors. partnership proposal that is being discussed with Ipswich City Council. • Since being reopened by volunteers in April 2010, the Zara Clark Museum has welcomed • The Don Roderick Gallery Group has almost 9,000 visitors. The volunteers have presented 3 exhibitions, one of which was a rearranged and updated many of the competition, in the Stock Exchange Arcade’s exhibitions in the Museum, including the Don Roderick Memorial Gallery. Military Section.

National Trust of Queensland Page 9 Annual Report 2011-2012

Contribution to Government Objectives and Reporting

As a statutory body, NTQ makes a valuable contribution to the heritage and environmental objectives of the Queensland and Australian governments.

Four Pillar Economy Queensland Heritage Strategy

The Queensland Government’s policy is to grow a The Queensland Heritage Strategy: a ten year plan Four Pillar Economy through focusing on tourism, was launched by the Honourable Kate Jones MP, agriculture, resources and construction. Minister for Climate Change and Sustainability, in 2009. Along with the Queensland Heritage Council NTQ makes a valuable contribution to and the Department of Environment and Resource Queensland’s tourism by attracting over 400,000 Management, NTQ is one of the agencies visitors each year. responsible for the implementation of the actions in this Strategy. These include many interstate and overseas visitors, through the National Trust’s network of properties In 2011/2012, NTQ contributed to the and branches. implementation of this Strategy by: • Presenting the 2011 National Trust of The Trust’s properties also promote tourism in Queensland Bendigo Bank Heritage Awards in regional areas, with over 50% of its properties conjunction with the Queensland Heritage Council. outside the south-east region. • Staging the 2012 Queensland Heritage Festival • Advocating at the national level for greater investment in Queensland’s heritage through the Australian Council of National Trusts. • Promoting a culture of philanthropy that supports Queensland’s heritage through NTQ Heritage Conservation Appeals, particularly the Brisbane ‘Save City Hall’ Appeal. • Building strategic links with community business and professional groups to promote heritage, including engaging with corporate sponsors, engaging with local governments, and working with Australia ICOMOS. • Maintaining Queensland’s active representation at a national level through the Australian Council of National Trusts.

Commonwealth National Trust Partnership Program (NTPP) The Australian Government, through the National Trust Partnership Program, provides grant funding to the National Trusts of Australia. The grant is administered by the Australian Council of National Trusts (ACNT). The national projects supported by this grant in 2011/12 included: • Heritage Festival • Education Program • Heritage Conference • Trust News Magazine • Website • National Significant Trees • Touring Collections • Accessible Heritage. Heritage Awards 2011 Page 10 National Trust of Queensland Annual Report 2011-2012

Contribution to Government Objectives and Reporting Indigenous Matters

NTQ continued to engage with Indigenous people and their culture particularly at CWS and the James Cook Museum. Highlights included: • The performance of the Jaran Aboriginal Dance Troupe at CWS and the Yanguwah Indigenous Dinner and Show experience.

Through the Commonwealth Government’s NTPP Partnership Program, the Australian National Trusts as a group are commencing the development of a Reconciliation Action Plan (RAP) for the National Trust nation-wide.

Overseas Travel

CWS staff members travelled overseas during 2011/2012 to promote the commercial activities of the Sanctuary. This travel was funded by income generated by CWS or by grants and sponsorships. Details of this overseas travel are set out in the table below:

Name Destination Date Reason for Travel Cost Funding Position Source

Greg Daven Director of NZ May 2012 NZ membership project. $1,500 CWS Sales Greg Daven Director of Indonesia April 2012 Attend Tourism $4,500 CWS Sales Australia’s Indonesia mission

Ken Holmes Sales Auckland Feb 2012 Attend Flight Centre $2,500 CWS Manager Australia and NZ Expo Western markets

Jeffrey Chung Sales China May 2012 Sales trip visiting key $6,000 CWS Manager Eastern wholesalers Markets

Tomo Nobunaga Sales Japan May 2012 Independent Sales calls $3,000 CWS Manager Japan

Heidi Patrick Snr Koala Taipei Zoo. 22 Oct 11 to 3 months training staff Nil Flights sponsored by EVA Air. Keeper Taiwan 16 Jan 12 and breeding koalas Accommodation provided by zoo.

Sarah Mulhall Snr Taipei Zoo, 18-26 Oct 11 Preparation for arrival $1,906 Flights covered in Taipei Zoo Mammal Keeper Taiwan of koala shipment and Shipment reimbursement. acclimatisation

Cameille Alexander Taipei Zoo, 22-26 Oct 11 Supervision of koala Nil Flights sponsored by EVA Air. Taiwan welfare during transport, acclimatisation.

Sarah Mulhall Snr Xiangjiang 16-26 Feb 12 Facility assessment. $1,200 Flights covered by animal care Mammal Keeper Safari Park, contract. Accommodation China provided by the Zoo.

Jenny Lunney GM Xiangjiang 16-26 Feb 12 Facility assessment and $1,200 Flights covered by animal care Wildlife & Environment Safari Park, discussion re new contract. Accommodation China contract. provided by the Zoo.

Craig Field Environment Xiangjiang 18-28 June 12 Staff member of the $1,800 Flights donated by China Operations Manager Safari Park, year prize. (taxes Southern. Accommodation China only) provided by Chimelong Hotel. National Trust of Queensland Page 11 Annual Report 2011-2012

Organisational Structure

PATRON MINISTER NTQ COUNCIL Honourable Vicky Darling MP, Her Excellency Minister for Environment Ms Penelope Wensley AC (to March 2012) Governor of Queensland Elected & Appointed Councillors Honourable Andrew Powell MP, President: Stephen Sheaffe Minister for Environment and Heritage Protection (from March 2012)

Currumbin Wildlife Sanctuary (CWS) NTQ COUNCIL

Committees and Working Groups •Audit and Risk Management CWS Board •Advocacy and Heritage Register Working (a Committee of NTQ Council) Group Chair: Henry Smerdon

NTQ Executive Officer CWS Chief Executive Officer

NTQ HEAD PROPERTIES VOLUNTEER BRANCHES CWS STAFF OFFICE STAFF and WORKING & James Cook Museum, Zara Clark Museum GROUPS F/T 69 VOLUNTEERS Cooktown Charters Towers P/T 34 F/T (Manager) 1 Volunteers 28 • Cairns/Far Northern Casual 85 F/T 3 P/T Staff 1 (7 volunteers) Townsville TOTAL 188 P/T 3 Casuals 2 Heritage Centre • Townsville Volunteers 6 Volunteers 1 Volunteers 22 (9 volunteers) Hou Wang Temple, • Mackay Atherton Brennan & Geraghty’s (3 volunteers) P/T (Manager) 1 Store Museum, • Rockhampton CWS VOLUNTEERS Casuals 4 Maryborough (10 volunteers)

Volunteers 15 Lessee 1 • Gympie Volunteers 8 Park 105 (8 volunteers) Tent House, Mt Isa Teen Volunteers 15 Closed Royal Bulls Head Inn, • Ipswich Hospital and ambulance 91 Drayton, Toowoomba (10 volunteers) Wildlife 70 Lyalls Store, Managed by • Toowoomba TOTAL 281 Charters Towers Toowoomba Branch (22 volunteers) Lessee 1 Moon’s Reserve, Stock Exchange Brookfield, Brisbane Building, Lessee 1 Charters Towers Lessees 6 Wolston House, Wacol, Volunteers 25 Brisbane P/T (Manager) 1 Volunteers 31

Page 12 National Trust of Queensland Annual Report 2011-2012

Organisational Structure

Patron Her Excellency, Ms Penelope Wensley AC Governor of Queensland

NTQ Council

Elected Attendance Mr Stephen Sheaffe President 13/13 Mrs Ann Garms OAM Senior Vice-President 12/13

Dr Dorothy Gibson-Wilde OAM Vice-President 12/13

Ms Jackie Branch Treasurer (to March 2012) 2/8

Mr Craig Sydney Treasurer (from April 2012) 2/3

Mr David MacLaughlin Honorary Secretary 12/13

Mr Graeme Adsett Councillor (from April 2012) 3/3 Ms Cher Bartlett Councillor (to Sept 2011) 1/4

Mr Allan Bell Councillor (from Jan 2012) 5/6

Mr Chris Dawson Councillor (from April 2012) 2/3

Mr Arthur Frame AM Councillor 10/13

Mr Ray Holyoak Councillor 8/13 Mrs Bronwyn McAdam Councillor (to Oct 2011) 3/5

Appointed Attendance

Dr Ian Galloway Director 5/13 Queensland Museum

Mrs Glenda Sheaffe Representing the Royal 12/13 Historical Society of Queensland

Ms Louise Denoon Representing the Library 1/2 Board of Queensland National Trust of Queensland Page 13 Annual Report 2011-2012

Organisational Structure

CWS Board Trust Committees, Branches, Working Groups and Chairpersons Audit and Risk Management Chair: Ms Jackie Branch (to Mr Henry Smerdon Committee March 2012) Cairns and Far Northern Branch Chair: Dr Janice Wegner Mr Stephen Sheaffe Gympie Branch Chair: Mr Bob Fredman

Mr Don Channer Townsville Branch Chair: Mr Ray Holyoak Mackay Branch Chair: Mrs Lynne Robson

Dr Bruce Cook Ipswich Working Group Chair: Mr Arthur Frame AM Toowoomba Working Chair: Sue Englart Dr Ian Galloway Group/Branch Zara Clark Museum Group Chair: Shirley Symes Mr Chris Mills Don Roderick Gallery Group Chair: Shirley Symes Brisbane City Hall Conservation Chair: Mr Geoff Rogers Appeal Committee Other Appeal Committees

National Trust of Queensland Staff

Head Office Currumbin Wildlife Sanctuary Management Team

Executive Officer Mr Stewart Armstrong Chief Executive Officer Mr Jonathan Fisher

Finance Manager Mr Ken Harper Financial Controller Mr Ben Graziani

Accounts Payable Clerk Mrs Jenny Squire Director Sales Mr Greg Daven (part-time) Retail Manager Ms Ann Hubbard Heritage Information Dr Valerie Dennis Officer (part-time) Wildlife and Environment Manager Ms Jenny Lunney

Membership Secretary Mrs Sharon Kleinschmidt General Manager, Food and Ms Belinda Christie Beverage and Night Operations Communication and Ms Sue Finnigan Administration Human Resources Manager Ms Jane Jamieson

Senior Veterinarian Dr Michael Pyne Property Managers Education Manager Ms Cait Feldmann James Cook Museum Dr Melanie Piddocke (from 23 April 2012) Payroll and Industrial Relations Ms Robin Kenny Manager Atherton Chinatown Mrs Rhonda Micola von Furstenrecht Environment Operations Manager Mr Craig Field (part-time) Maintenance Manager Mr David Noble Wolston House Mrs Jenny Squire (part-time)

Page 14 National Trust of Queensland Annual Report 2011-2012

Sponsors, Partners and Major Donors

The National Trust of Queensland gratefully acknowledges and thanks the following major sponsors and supporters:

Bendigo Bank Treasury Casino and Hotel, Brisbane Queensland Heritage Council

The Currumbin Wildlife Sanctuary would also like to thank its sponsors and partners for their continued support:

Fuji Film Gold Coast Airport Gold Coast City Council Adventure Parc Schweppes RACQ Insurance Air Asia Streets Zarraffa’s Coffee The Pines World Tourism Hunter Industrials

Heritage Conservation Appeals

Introduction To promote the conservation of Queensland’s heritage, NTQ manages tax-deductible heritage conservation appeals to assist the owners of heritage places.

In 2011/12, NTQ Appeals raised $3,328,982 for conservation projects through the 34 appeals listed below:

All Saints, Wickham Terrace, Brisbane St Brigid’s Church, Red Hill, Brisbane Booval House, Booval, Ipswich St Brigid’s Church, Rosewood Brisbane ‘Save City Hall’, Brisbane St James’ Cathedral, Townsville Brisbane Polo Club, Naldham House, Brisbane St John’s Cathedral Completion, Brisbane Bulimba Uniting Church, Brisbane St John’s Cathedral, Maintenance, Brisbane Christ Church, Milton, Brisbane St Joseph’s Cathedral, Rockhampton City Tabernacle Baptist, Brisbane St Luke’s Church, Toowoomba Cressbrook Station, Toogoolawah St Mary’s Catholic Church, Beaudesert Graceville Uniting Church, Brisbane St Mary’s Catholic Church, Ipswich Holy Trinity Church, Fortitude Valley, Brisbane St Mary’s Anglican Church, Kangaroo Point, Brisbane Japanese House, Ingham St Monica’s Cathedral, Cairns Moreton Club, Bertholme, New Farm, Brisbane St Paul’s Anglican Church, Ipswich Sacred Heart Cathedral,Townsville St Paul's Presbyterian Church, Spring Hill, St Agatha’s Church, Clayfield, Brisbane Brisbane St Paul’s Cathedral, Rockhampton St Andrew’s Uniting Church, Ann St, Brisbane Sts Peter and Paul’s Church, Bulimba St Andrew’s Anglican Church, Vulture St, St Thomas’ Anglican Church, Toowong, Brisbane South Brisbane St Andrew’s SDA Church, Bundaberg United Service Club, Brisbane National Trust of Queensland Page 15 Annual Report 2011-2012

Grants Received

During 2011/12, NTQ received a total of $224,249 in grant funding (exclusive of GST). In addition, CWS also received a total of $21,500 (exclusive of GST) in grant funding. The individual grants are listed below:

• Queensland Government ‘Living Buildings and • Townsville City Council for the Townsville Places’ grant through the Department of Heritage Centre: $4,995 Environment and Resource Management for the Cressbrook Station Conservation Appeal: • Commonwealth Department of final $4,545 (Note: this funding went to the Sustainability, Environment, Water, Cressbrook Station Conservation Appeal and Population and Communities for the Ipswich was not used by NTQ). Great Houses pilot program: $8,636

• Commonwealth Government National Trust • Commonwealth Department of Partnership program through the Department Sustainability, Environment, Water, of Sustainability, Environment, Water, Population and Communities for the Population, and Communities: $66,550 Grandchester Railway Station interpretation project: $12,818 • Queensland Government annual grant-in-aid through the Department of Environment and • Gambling Machine Community Benefit Fund Heritage Protection: $100,000 (including for the OLGA grant for the purchase of IT $50,000 intended for use in 2012/13). equipment for the National Trust Townsville Branch: $3,955 • Minor Tourism Infrastructure Grant through the Department of Employment, Economic Development and Innovation for the enhancement of Atherton Chinatown: $22,750

In addition, CWS also received the following grants (exclusive of GST):

Training grants from Department of Education, Employment and Workplace Relations $21,500

Grandchester Railway Station Page 16 National Trust of Queensland Annual Report 2011-2012

Visitation Figures

Number of paying visitors to National Trust of Queensland properties open at a charge. trend Currumbin Wildlife Sanctuary 382,551 ↑ 16%

James Cook Museum 21,011 ↓ 10%

Atherton Chinatown 1,951 ↓ 38%

Wolston House 2,596 ↑ 3%

Zara Clark Museum 3,742 ↑ 61%

Townsville Heritage Centre 1,066 Steady

Brennan and Geraghty’s Store 3,972 ↑33%

Royal Bull’s Head Inn* 1,048 Steady (*RBHI was closed from Nov 2011 to April 2012)

Hou Wang Temple, Atherton National Trust of Queensland Page 17 Annual Report 2011-2012

The National Trust of Queensland Bendigo Bank Heritage Awards—2011

John Herbert Memorial Award, for the most outstanding nomination

Cairns Cruise Liner Terminal

National Trust Community Awards, for volunteer projects Gold St Helena Island , An Historical Account. High Commendation Homestead High Commendation Kairi State School Centenary, History Book and Cookbook

Governor’s Heritage Awards, for local heritage projects Gold Queensland WWII Historic Places Website Gold Wangkumarra Stories Silver Conservation & Adaptive Reuse of the Old Lands Office, Gympie Silver History of Mackay Brochures and Webpages Silver Maroochy Shire Heritage Review Study Silver Mt Maria College, Mitchelton, Conservation Management Plan Silver Pinkenba Heritage Trail Silver Riparian Trilogy Silver Rosser’s House, Benowa, Conservation Management Plan Silver Stegelitz to Steiglitz, the Story of the Kleinschmidt Family Silver The Kirra Hill Community Centre High Commendation 1888 Melbourne Cup & Rockhampton Racing History High Commendation Anzac Memorial Chapel High Commendation Our Journey—The Gap Years 1960-2010 Commemorative Gook High Commendation Restoration of Piper Memorial High Commendation The St Helena Story, Publication and Website

Queensland Heritage Council Awards, for heritage conservation Gold Cairns Cruise Liner Terminal Gold Mt Spec Road & Little Crystal Creek, Conservation Management Plan Silver All Saints Wickham Terrace, Brisbane, Conservation Management Plan Silver Brennan & Geraghty’s Store, Maryborough Silver Cricket Pavilion, Queensland Police Academy, Wacol—Conservation Silver Tunnel 3, Main Range Railway Silver Yeronga Memorial Park, Land and Conservation Management Plan

Page 18 National Trust of Queensland Annual Report 2011-2012

Annual Reporting Requirements Checklist

Annual report Summary of requirement Basis for requirement reference Accessibility Table of contents ARRs – section 8.1 Included in the report Glossary

Public availability ARRs – section 8.2 Included in the report Interpreter service statement Queensland Government Included in the report Language Services Policy Copyright notice Copyright Act 1968 Included in the report

Letter of A letter of compliance from the ARRs – section 9 Included in the report, compliance accountable officer or statutory although modified body to the relevant Minister(s) Agency role and main functions ARRs – section 10.3 Introductory Relevant areas included Operating environment ARRs – section 10.3 information in the report External scrutiny ARRs – section 10.3 Machinery of government changes ARRs – section 10.3 Review of proposed forward ARRs – section 10.3 operations

Non-financial Government objectives for the ARRs – section 11.2 Included in the report performance community Agency objectives and performance ARRs – section 11.5 Included in the report indicators Agency outputs and output ARRs – section 11.6 Included in the report performance measures Financial Summary of financial performance ARRs – section 12.1 Report from the performance Treasurer included in the report

Disclosure of budget v actual results ARRs – section 12.2 Strongly encouraged – not included. Report from the Chief Finance Officer (CFO) statement ARRs – section 12.3 Treasurer included in the report Governance – Organisational structure ARRs – section 13.1 Included in the report management and structure Executive management ARRs – section 13.2 Included in the report Related entities ARRs – section 13.3 Not applicable Schedule of statutory authorities or ARRs – section 13.4 Not applicable instrumentalities Boards and committees ARRs – section 13.5 Not applicable

Public Sector Ethics Act 1994 Public Sector Ethics Act 1994 Not applicable - implementation statement giving details of the action taken during the (section 23 and Schedule) reporting period Whistleblowers Protection Act 1994 Whistleblowers Protection Act Not applicable - public interest disclosures received 1994 (sections 30 – 31 and Schedule) National Trust of Queensland Page 19 Annual Report 2011-2012

Annual Reporting Requirements Checklist

Annual report Summary of requirement Basis for requirement reference Governance – risk Risk management ARRs – section 14.1 NTQ has established an management and Audit and Risk accountability Management Committee Audit committee ARRs – section 14.2 Included in the report

Internal Audit ARRs – section 14.3 Not applicable

Governance – Workforce planning, attraction and ARRs – section 15.1 NTQ does not yet have a human resources retention policy for this area, although it does have flexible working hours, work from home and telecommuting arrangements.

Early retirement, redundancy and Directive No.17/09 Not applicable retrenchment Early Retirement, Redundancy and Retrenchment Initiatives for women ARRs – section 15.1 and 15.3 Not applicable As at June 2012, 30% of the NTQ Councillors are women NTQ did not employ any Carers The Carers (Recognition) Act 2008 carers in 2010-11. NTQ is supportive of the Carers Charter. Governance – Consultancies ARRs – section 16.1 NTQ engage the operations services of design and building professionals defined as contractors for professional services. Overseas travel ARRs – section 16.2 Table included in the report. Information systems and Public Records Act 2002 NTQ does not yet have recordkeeping a system of compliance for the Public Records Act requirements. Waste management Environmental Protection Not applicable (Waste Management) Policy 2000, Environmental Protection Act 1994

Other prescribed Indigenous matters (Queensland Queensland Government Included in the report. requirements Government Reconciliation Action Reconciliation Action Plan Plan 2009-2012) 2009-2012

Shared services ARRs – section 17.1 Not applicable

Carbon emissions Premier’s Statement Not applicable

Optional Corrections to previous annual reports ARRs – section 18.2 Optional – not included information that may be reported Right to Information Right to Information Act 2009 Optional – not included Information Privacy Information Privacy Act 2009 Optional – not included Native title N/A Optional – not included Page 20 National Trust of Queensland Annual Report 2011-2012

Annual Reporting Requirements Checklist

Annual report Summary of requirement Basis for requirement reference Financial Annual general purpose financial Financial Reporting Included in the report statements statements Requirements for Queensland Government Agencies

Certification of financial statements FA Act – section 62 Included in the report

FPMS – sections 42, 43 and 50 Signed by NTQ President and Treasurer

Independent Auditors Report FA Act – section 62 Included in the report

FPMS – section 50 Remuneration disclosures Financial Reporting Included in the report Requirements for Queensland Government Agencies Refer Note 23 of the NTQ and Note 24 of the CWS Financial Reports, Key Executive Management Personnel and Remuneration.

Glossary and Abbreviations

ACNT Australian Council of National Trusts AC Companion of the Order of Australia AGM Annual General Meeting AM Member of the Order of Australia ARRs Annual Report Requirements for Queensland Government Agencies CAMD Council of Australian Museum Directors CBD Central Business District CWS Currumbin Wildlife Sanctuary DERM Queensland Department of Environment and Resource Management (to March 2012) EHP Queensland Department of Environment and Heritage Protection (from March 2012) FA ACT Financial Accountability Act 2009 F/T Full Time FPMS Financial and Performance Management Standard 2009 GST Goods and Services Tax ICOMOS International Council on Monuments and Sites NTPP Commonwealth National Trust Partnership Program MP Member of Parliament NTQ National Trust of Queensland OAM Medal of the Order of Australia P/T Part Time RADF Regional Arts Development Fund RAP Reconciliation Action Plan

National Trust of Queensland Page 21 Annual Report 2011-2012

FINANCIAL REPORT

NATIONAL TRUST OF QUEENSLAND ABN 85 836 591 486 For the Year Ended 30 June 2012

Statement of Comprehensive Income 22

Statement of Financial Position 23

Statement of Changes in Equity 24

Statement of Cash Flows 25

Notes to the Financial Statements 26-44

Certificate by Management Council 45

Independent Auditor’s Report 46-47 Page 22 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 23 Annual Report 2011-2012 Page 24 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 25 Annual Report 2011-2012 Page 26 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 27 Annual Report 2011-2012 Page 28 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 29 Annual Report 2011-2012 Page 30 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 31 Annual Report 2011-2012 Page 32 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 33 Annual Report 2011-2012 Page 34 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 35 Annual Report 2011-2012 Page 36 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 37 Annual Report 2011-2012 Page 38 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 39 Annual Report 2011-2012 Page 40 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 41 Annual Report 2011-2012 Page 42 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 43 Annual Report 2011-2012 Page 44 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 45 Annual Report 2011-2012 Page 46 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 47 Annual Report 2011-2012 Page 48 National Trust of Queensland Annual Report 2011-2012

FINANCIAL REPORT

NATIONAL TRUST OF QUEENSLAND CURRUMBIN WILDLIFE SANCTUARY ABN 93 384 397 298

For the Year Ended 30 June 2012

Statement of Comprehensive Income 49

Statement of Financial Position 50

Statement of Changes in Equity 51

Statement of Cash Flows 52

Notes to the Financial Statements 53-83

Certificate by Management Council 84

Independent Auditor’s Report 85-86 National Trust of Queensland Page 49 Annual Report 2011-2012 Page 50 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 51 Annual Report 2011-2012 Page 52 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 53 Annual Report 2011-2012 Page 54 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 55 Annual Report 2011-2012 Page 56 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 57 Annual Report 2011-2012 Page 58 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 59 Annual Report 2011-2012 Page 60 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 61 Annual Report 2011-2012 Page 62 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 63 Annual Report 2011-2012 Page 64 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 65 Annual Report 2011-2012 Page 66 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 67 Annual Report 2011-2012 Page 68 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 69 Annual Report 2011-2012 Page 70 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 71 Annual Report 2011-2012 Page 72 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 73 Annual Report 2011-2012 Page 74 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 75 Annual Report 2011-2012 Page 76 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 77 Annual Report 2011-2012 Page 78 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 79 Annual Report 2011-2012 Page 80 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 81 Annual Report 2011-2012 Page 82 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 83 Annual Report 2011-2012 Page 84 National Trust of Queensland Annual Report 2011-2012 National Trust of Queensland Page 85 Annual Report 2011-2012 Page 86 National Trust of Queensland Annual Report 2011-2012 Page 87 National Trust of Queensland Annual Report 2011-2012

This page is blank. National Trust of Queensland National Trust House 95 William Street Brisbane Q 4000

T: 07 3223 6666 F: 07 3229 0146 E: [email protected] W: www.nationaltrustqld.org

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