Comparisons of UK General Practice and US Family Practice

Total Page:16

File Type:pdf, Size:1020Kb

Comparisons of UK General Practice and US Family Practice J Am Board Fam Pract: first published as 10.3122/jabfm.12.2.162 on 1 March 1999. Downloaded from FAMILY PRACTICE - WORLD PERSPECTIVE Comparisons of UK General Practice and US Family Practice Daniel K. Onion, MD, MPH, Robert M. Berrington, MBE, FRCGP Both the United Statesl -3 and the United King­ the substantial differences between the health care dom4,5 are in the midst of major restructurings of systems and family-general practice education in their health care systems to expand and create Britain and the United States. Educators in both more central roles for primary care. These new countries can learn much from each other about approaches create valuable financial efficiencies training methods for common generalist profes­ and improve quality of care.6-13 sional skills. At the same time, however, they still In the United States extensive definition and must tailor their educational systems to produce planning for these changes has been ongoing for graduates who have the skills to succeed in their more than 2 decades, especially by family practice own national systems. A glossary of terms that educators. To a lesser degree, such planning has have different meanings in the United States and occurred in pediatrics and internal medicine, spe­ the United Kingdom is displayed in Table 1. cialties that share primary care responsibilities with family medicine. Only recently, in the past 5 Commonalties years, as a result of the dramatic shift to managed The essence of primary care has the same compo­ care health insurance systems, have the prestige, nents in both countriesll: first-contact medical income, and job opportunities led to a reversal of care provided continuously by the same doctor to the decline in primary care training. The number individual patients; comprehensive, without body of graduating US medical students choosing train­ system or disease agent restriction; coordinated ing in primary care was estimated to be as high as with social, nursing, and other paramedical ser­ 27 percent in 1995 14- 16 and 37 percent in 1997.J7 vices as well as with specialized, secondary and In the United Kingdom the role of the general tertiary medical care; holistic, considering both http://www.jabfm.org/ practitioner has been defined and redefined dur­ scientific and psychosocial aspects of patients and ing the past 25 years. 18,19 Although the UK gov­ their health status. In both countries primary care ernment has emphasized the key role of the gen­ doctors are clinical generalists who apply the sci­ eral practitioner in the primary care-led National entific disease model to illness, when appropriate, Health Service (NHS), in 1995 only 26 percent of then deliver or advocate for the patient to obtain doctors finishing their required preregistration medical diagnostic and therapeutic care, and fi­ on 27 September 2021 by guest. Protected copyright. (internship) year planned to enter general prac­ nally interpret the whole process to the patient. tice, a rate that represented a 20 percent decline When the disease model is inappropriate, the doc­ within the past 10 years20,21 despite strenuous re­ tor guards the patient against ineffective specialist cruitment campaigns by general practice educa­ referral, testing, treatment, and medicalization of tors. Thus, primary care in both countries ap­ nonmedical symptoms.22 peared to be at roughly the same recruitment level This latter portion of the role is often described in 1995, but on the rise in the United States while as "gatekeeper," a description that can falsely imply on the decline in the United Kingdom. the primary care doctor's primary duty is to ration In this article we examine the similarities and a medical "commons" rather than to advocate for the individual patient.9,23,24 The tensions between guardian and gatekeeping roles have increased re­ Submitted, revised, 10 April 1998. From the Maine-Dartmouth Family Practice Program cently in both countries. Health care payers have (DKO), Augusta, Maine, and The Anglia Deanery (RMB), created financial incentives for primary care doc­ Cambridge, United Kingdom. Address correspondence to Daniel K. Onion, MD, MPH, Maine-Dartmouth Family tors to ration medical services by capitating not Practice Residency, 15 E Chestnut St, Augusta, ME 04330. only primary care but also secondary care services 162 ]ABFP March-Aprill999 Vol. 12 No.2 J Am Board Fam Pract: first published as 10.3122/jabfm.12.2.162 on 1 March 1999. Downloaded from Table 1. Glossary of Tenns With Different Meanings and medical service needs that are met through in the United States and the United Kingdom. separate and minimally congruent delivery sys­ tems. Having generalist, one-stop social service USTenn UKTenn systems integrated with primary care medical Continuing medical Continuing professional practices could decrease the frustration of deliver­ education development ing primary care, especially to poor and mentally Faculty physician Trainer ill patients.30,3! In both countries fragmented, Family practice General practice rapidly changing, categorically organized social Internist Physician service and mental health systems remote from Junior resident, intern CRl) Preregistration house officer Junior resident (R2) Senior house officer medical practices prevent maximal coordination Office Surgery of social and primary medical care services. Even Office visit Consultation so, British home health nursing services are more Partner Principal closely linked with general practices than in the Physician Doctor United States by virtue of shared and defined geo­ Preceptor Trainer graphic territories, regular meetings, and often Residency program Training scheme shared office space. In its most recent White Pa­ Residency director Course organizer per on the National Health Service,28 the UK Resident Trainee government requires general practitioners to lead Senior resident (R3) Registrar multiprofessional primary care groups to manage Specialist Consultant community-oriented primary care locally. These Visiting or home health District nurse (community nurse nursing sister) groups will include nurses, managers, social work­ (No similar tenn or Higher professional education ers, and public health physicians as well as local training) (additional training while in general practitioners. practice immediately or soon after residency training) In both countries women represent an increas­ ing percentage (nearly 50 percent) of medical stu­ dents, postgraduate trainees, and practitioners in all fields, especially primary care.20.32.33 As a result, through managed care contracts in the United educational and practice systems are searching for States and by fund holding2s-n and, more recently, ways to accommodate part-time training and 28 commissioning in the United Kingdom. This work both for women who have traditional family http://www.jabfm.org/ conflict between the needs of the individual patient responsibilities and men who wish to assume and distributive justice for the collective good is greater responsibilities for child care. In both now a major ethical dilemma in both countries. countries the social values and work expectations In both the United States and United King­ of more recent generations of doctors are chang­ dom, primary care doctors are recognized as hav­ ing considerably.34 They seek increased medical ing an important role in promoting healthy life career structure flexibility3s and are more reluc­ styles at individual patient encounters,29 Overkill is tant to commit to the traditional 60-hour or more on 27 September 2021 by guest. Protected copyright. possible, however, and many British general practi­ work weeks and substantial personal financial in­ tioners reasonably point out that when health pro­ vestment in long-term practice commitments. motion is required by payers at the potential ex­ Furthermore, because a crucial and most profes­ pense of other, more appropriate types of care, sionally gratifying element of primary care is con­ elements of blaming the victims of inadequate tinuity of patient care, finding ways to balance re­ public health protection can result. For example, in quests for increased personal time without Britain until 1996 physician payments were effec­ sacrificing the essence of the professional experi­ tively contingent upon documenting that smoking ence is difficult but necessary in both educational cessation be brought up at every encounter with a systems. smoking patient. This policy has now been re­ In professional self-regulation, the United versed to allow practices to determine individually Kingdom adopted a uniform summative assess­ their health education strategies. ment method of certifying graduates of general UK primary care doctors and US primary care practice training programs in 1996, similar to physicians experience enmeshed social, mental, board certification in the United States. Rather US and UK Primary Care Training 163 J Am Board Fam Pract: first published as 10.3122/jabfm.12.2.162 on 1 March 1999. Downloaded from than periodic recertification testing as in the has uniform, comprehensive health coverage free United States, however, general practitioners and at the point of delivery and paid by national taxa­ directors of postgraduate education are piloting tion, with a small proportion of the population (12 practice-based recertification. Thus, the British percent) having additional, sometimes partial sup­ approach is to follow Berwick's admonition36 that plemental private insurance, often a perquisite for "the profession
Recommended publications
  • Required Procedural Training in Family Medicine Residency: a Consensus Statement
    248 April 2008 Family Medicine Residency Education Required Procedural Training in Family Medicine Residency: A Consensus Statement Melissa Nothnagle, MD; Julie M. Sicilia, MD; Stuart Forman, MD; Jeremy Fish, MD; William Ellert, MD; Roberta Gebhard, DO; Barbara F. Kelly, MD; John L. Pfenninger, MD; Michael Tuggy, MD; Wm. MacMillan Rodney, MD; STFM Group on Hospital Medicine and Procedural Training Background and Objectives: Specific procedural training standards for US family medicine residen- cies do not exist. As a result, family physicians graduate with highly variable procedural skills, and the scope of procedural practice for family physicians remains poorly defined. Our objective was to develop a standard list of required procedures for family medicine residencies. Methods: The Society of Teachers of Family Medicine Group on Hospital and Procedural Training convened a working group of 17 family physician educators. A multi-voting process was used to define categories and propose a list of required procedures for US family medicine residency programs. Results: The group defined five categories of procedures within the scope of family medicine. Consensus was reached for a core list of procedures that all family medicine residents should be able to perform by the time of graduation. Conclusions: Defining standards for procedural training in family medicine will help clarify family medicine’s scope of practice and should benefit both patients and family physicians. We propose that with input from national family medicine organizations, the procedure list presented in this report be used to develop a national standard for required procedural training. (Fam Med 2008;40(4):248-52.) Controversy exists over which procedures should be requirements for procedure skills to include “a list of taught in family medicine residency.
    [Show full text]
  • September 25, 2020
    View the AOMA Dispatch on the AOMA Website here. INSIDE THIS ISSUE Register to Vote AAOA Fun Run Breast Cancer Awareness Fall Seminar Roll Up Your Sleeve CMS Pilot OMED 2020 Sandra Day O’Connor Civics AOMA Calendar Celebration Day Voter Registration Deadline is October 5th The General Election is just 38 days away. Are you registered? New to Arizona? Moved or want to change your registration? The deadline to register is October 5th. Visit https://servicearizona.com/VoterRegistration today! AOMA 40th Annual Fall Seminar: Virtual Streaming - Three Types of Credit Offered Come Together and Dig On! at the AOMA 40th Annual Fall Seminar - Virtual Streaming. Join us November 6-8, 2020 from the comfort of your home or office. Registration includes on demand access to the recorded lectures after the live event. The Arizona Osteopathic Medical Association (AOMA) is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing medical education for physicians. The AOMA designates this program for a maximum of 20 hours of AOA Category 1-A CME credits 1 of 6 9/25/2020, 1:19 PM and will report CME credits commensurate with the extent of the physician’s participation in this activity. This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Acccreditation Council for Continuing Medical Education (ACCME). The Arizona Osteopathic Medical Association is accredited by ACCME to provide continuing medical education for physicians. AOMA designates this live activity for a maximum of 20 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
    [Show full text]
  • AAFP Toolkit: Building and Growing a Sustainable Telehealth Program
    A Toolkit for Building and Growing a Sustainable Telehealth Program in Your Practice SEPTEMBER 2020 This toolkit was developed in partnership with Manatt Health. About AAFP The American Academy of Family Physicians (AAFP) is the national association of family physicians. It is one of the largest national medical organizations, with 136,700 members in 50 states, D.C., Puerto Rico, the Virgin Islands and Guam, as well as internationally. We are a membership organization in the purest sense: an association of family physicians led by family physicians. With our colleagues throughout the country, we work to solidify family medicine as the cornerstone of a functioning health care system. We lobby government, negotiate with payers, partner with employers, educate patients, and champion family medicine on the national stage. The AAFP exists to support family physicians so they can spend more time doing what they do best: providing quality, cost-effective patient care. About Manatt Health Manatt Health combines firsthand experience in shaping public policy, sophisticated strategy insight, deep analytic capabilities, and legal excellence to provide uniquely valuable professional services to the full range of health industry stakeholders. Manatt has deep expertise in advising providers, states, payers, and health tech companies on developing, providing, and paying for innovative virtual care solutions. Our diverse team of more than 160 attorneys and consultants from Manatt, Phelps & Phillips, LLP, and its consulting subsidiary, Manatt Health Strategies, LLC, is passionate about helping our clients advance their business interests, fulfill their missions, and lead health care into the future. For more information, visit https://www.manatt.com/Health.
    [Show full text]
  • General Practice Or Primary Health Care? J~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~.M
    - * ..t *;-gW -~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~..._wP..;!-t . .ik. General practice or primary health care? J~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~.M.........;~~~~~~~~~~~~~~~~~~~~~~~~.........j: .-: . J. M. ,uam-.u.,. 'sr. PRIMARY health care in the UK is undergoing a period of extensive review. The 1980s have seen the publication of the green' and white papers,2 the CbeitR. *- icor - -m- --- Cumberlege review of community nursing3 and the Griffiths report on community care.4 Over the same period, the scope of primary medical care has widened, and with the setting up of independent family practitioner committees in 1985, a management framework for family practitioner services is now being created. These recent reports have reflected, rather than resolved, three major tensions in .............. primary care: between individual and population-based approaches, between employed staff and independent contractors and between broad and narrow I ~~~~~i5oms~~~~~~~~~~~~~~mcw~~~~~W-Ff.mw -W definitions of primary health care. These tensions are maintained by the way primary care services are currently provided - by family practitioner committees, district health authorities, local authorities and voluntary organizations, each with different JL i:'.;JicaPjl ways of working. .Dit.X.1 Pemra Gra . ....i Recent policy documents have done little to promote a strategic policy for primary care as a whole.5 In the green' and white ...s papers,2 primary care was reduced to the .~~~~~~ ~~~~~~~~~~~~~~~ activities of those providing family practitioner and community nursing services, with the emphasis on the former, while the Cumberlege report3 made community nursing the mainstay of primary care. Little attempt has been made to balance the .. '': :'!i.! .-".!.. Ei!.!!;-S!5.!Fl! !l'Ili.:. I~~~~.~....! -i .....J ...j.;:l........;i..
    [Show full text]
  • Curriculum of the Faculty of Family Medicine
    CURRICULUM OF THE FACULTY OF FAMILY MEDICINE WEST AFRICAN COLLEGE OF PHYSICIANS TABLE OF CONTENTS Chapter One: Introduction 1.1 Introductory statement 1.2 Needs analysis 1.3 Mission of the Faculty 1.4 Aim and Goals of the Residency Training 1.5 The philosophy. Chapter Two: Pre-Entry (Primary) Syllabus 2.1 Aim of the primary exam 2.2 The Primary syllabus 2.3 The Primary revision course 2.4 The Primary examination Chapter Three: Membership Syllabus 3.1 Goal of the membership training 3.2 Introduction/General structure 3.3 Rotations with durations 3.4 Syllabus for core knowledge 3.5 Syllabus for skills acquisition Chapter Four: Fellowship Syllabus 4.1 Goal of the fellowship training 4.2 Introduction/General structure 4.3 Rotations with durations 4.4 Syllabus for core knowledge 4.5 Syllabus for skills acquisition 4.6 Proposal writing 4.7 Dissertation writing 4.8 Casebook writing Chapter Five: Training institutions and requirements for accreditation 5.1 Accreditation procedure 5.2 Accreditation requirements Chapter Six: Assessments 6.1 Introduction 6.2 Summative Assessments 6.3 Formative Assessments 6.4 Mentorship Appendices CHAPTER ONE – INTRODUCTION 1.1 Introductory statement Family medicine is the medical discipline also known as general practice, general medical practice, family practice, or primary care. It is a discipline which integrates several medical specialties into a new whole. It is concerned with the holistic approach to patient care in which the individual is seen in his totality and in the context of his family and community. The trainees in family medicine should be appropriately equipped to meet the contemporary and future health needs of individuals and families within their practice community.
    [Show full text]
  • Loxley House Family Practice
    HOUSE CALLS INTERPRETER SERVICES /131 450 House calls are provided for housebound patients. If If you or a family member require an interpreter possible, please ring before 11.00am to speak with your service, we can organise this for you. Please let us know doctor to organise a suitable time. For safety reasons you when you make the appointment. must be a regular patient of the practice for at least a 12 month period to qualify for house visits. If you require a WHEELCHAIR ACCESS home visit after surgery hours please call Bathurst After Access is available through our back entrance. You can Hours Medical Service 6333 2888. If it is an emergency enter via the driveway in Seymour Street. Disabled please phone 000 for an ambulance or present to the parking is also available. If you require assistance, phone Bathurst Base Hospital. 6331 7077 and the reception staff will assist you. NURSING HOME VISITS MEDICAL STUDENTS The Doctors at Loxley House Family Practice visit their As part of our commitment to medical education, Loxley Nursing Home patients regularly at a time determined by House Family Practice will occasionally have students the Doctor and/or after consultation with nursing staff at sitting in with your Doctor as observers. However please LOXLEY HOUSE FAMILY the relevant Nursing Home. feel free to request that the student leave the room at the time of your consultation. PRACTICE RESULTS PATIENT FEEDBACK We are a family medical practice committed to providing a comprehensive medical service to you and your family. Please phone after 9.00am to discuss results with your From time to time we ask our patients if they would doctor.
    [Show full text]
  • John Fry Fellowship Lecture
    John Fry Fellowship Lecture Revalidation of Doctors: The Credibility Challenge Professor Mike Pringle Published by The Nuffield Trust 59 New Cavendish Street London W1G 7LP Telephone: 020 7631 8450 Fax: 020 7631 8451 Email: [email protected] Website: www.nuffield.org.uk ISBN: 1 905030 08 8 © The Nuffield Trust 2005 The John Fry Fellowship and Lecture The John Fry Fellowship was established by the late Dr John Fry, for many years a trustee of the Nuffield Trust. It provides an opportunity for the Fellow to write and lecture on a subject in the field of general practice and primary health care. This paper accompanies the lecture given by Professor Mike Pringle on 8th June 2005, at Cavendish Centre, London. John Fry Fellows: David Cameron Morrell John C Hasler Iona Heath Professor John Howie Professor Angela Coulter Professor Richard Saltman Professor Barbara Starfield Professor Mike Pringle The Nuffield Trust 59 New Cavendish Street London W1G 7LP 1 Revalidation of Doctors: The Credibility Challenge John Fry Fellowship Lecture Professor Mike Pringle, CBE, MD, FRCGP, FMedSci, is Head of School and Professor of General Practice at the University of Nottingham. 2 Revalidation of Doctors: The Credibility Challenge On the morning of the 15th launched. This was a profound event December 2004 two vital meetings in British medical history. were held in different parts of In the debate on the future of London. In its new premises on the revalidation the stakes are high. There Euston Road the General Medical are two powerful ideologies currently Council met in closed session to fighting for the soul of British discuss its response to the Fifth medicine.
    [Show full text]
  • Class of 2020
    HARVARD LAW SCHOOL CLASS OF 2020 CLINICAL AND PRO BONO PROGRAMS LEARNING THE LAW, SERVING THE WORLD COMMENCEMENT NEWSLETTER MAY 2020 LEARNING THE LAW SERVING THE WORLD “One of the best aspects of Harvard Law School is working with the remarkable energy, creativity, and dynamism of our students. They come to HLS with a wide range of backgrounds and a wealth of experiences from which our Clinics and our clients benefit and grow. Our Clinical Program is never static—we are constantly reinventing ourselves in response to client needs, student interests, and national and international issues. As we advise and mentor individual students on their path to becoming ethical lawyers, the students, in turn, teach us to look at legal problems with a fresh set of eyes each and every day. This constant sense of wonder permeates our Clinical Programs and invigorates the learning process.” Lisa Dealy Assistant Dean for Clinical and Pro Bono Programs 1 CLASS OF 2020: BY THE NUMBERS IN-HOUSE CLINICS • Animal Law and Policy Clinic • Center for Health Law and Policy Innovation • Food Law and Policy Clinic 72% 52% • Health Law and Policy Clinic OF THE J.D. CLASS DID TWO OR PARTICIPATED IN MORE CLINICS • Criminal Justice Institute CLINICAL WORK • Crimmigration Clinic • Cyberlaw Clinic • Education Law Clinic • Emmett Environmental Law and Policy Clinic • Harvard Immigration and Refugee Clinical Program • Harvard Legal Aid Bureau 364,637 640 AVERAGE # OF PRO • Harvard Dispute Systems Design PRO BONO HOURS Clinic COMPLETED BY THE BONO HOURS • Impact Defense Initiative J.D. CLASS OF 2020 PER STUDENT • International Human Rights Clinic • Making Rights Real: The Ghana Project Clinic • Transactional Law Clinics • WilmerHale Legal Services Center • Domestic Violence and Family 50 1035 Law Clinic PRO BONO HOURS CLINICAL • Federal Tax Clinic REQUIRED OF J.D.
    [Show full text]
  • Spice Briefing Pàipear-Ullachaidh Spice Primary Care in Scotland
    SPICe Briefing Pàipear-ullachaidh SPICe Primary Care in Scotland Lizzy Burgess This briefing outlines how primary care operates in Scotland to inform the Scottish Parliament's Health and Sport Committee's inquiry into "What does primary care look like for the next generation?". 29 May 2019 SB 19-32 Primary Care in Scotland, SB 19-32 Contents Executive Summary _____________________________________________________4 Primary Care ___________________________________________________________5 The Case for Change ____________________________________________________6 Experiences of care ____________________________________________________7 Primary Care Policy _____________________________________________________9 The Primary Care Team _________________________________________________ 11 Regulation of Healthcare Professionals ____________________________________14 Workforce Planning ____________________________________________________15 Workforce Data _______________________________________________________16 Training _____________________________________________________________18 Cost of Training _____________________________________________________19 Cost of Primary Care ___________________________________________________21 Cost Book ___________________________________________________________22 Paying for Services ____________________________________________________23 Primary Care Service Planning ___________________________________________24 Independent Contractors ________________________________________________26 The 2018 Scottish General Medical
    [Show full text]
  • Resident Handbook Mercy Redding Family Practice Residency Program 2017-2018
    Resident Handbook Mercy Redding Family Practice Residency Program 2017-2018 1 Resident Handbook Mercy Redding Family Practice Residency Program 2017-2018 I. WELCOME ................................................................................................................. 7 RESIDENCY MISSION ............................................................................................................................................. 7 OUR PARTNERSHIP IN LEARNING ..................................................................................................................... 8 INSTITUTION MISSION STATEMENT, VISION, CORE VALUES .................................................................. 9 STATEMENT OF COMMITMENT TO RESIDENCY PROGRAM .................................................................... 9 CURRICULUM ......................................................................................................................................................... 13 CURRICULUM RESOURCES ................................................................................................................................ 13 II. CLINICAL ROTATIONS AND EXPERIENCES ........................................................ 13 ADVANCED LIFE SUPPORT TRAINING (PGY1, PGY2, PGY3)..................................................................... 13 BEHAVIORAL SCIENCE (PGY1, PGY2, PGY3) ................................................................................................ 14 CARDIOLOGY (PGY1, PGY2, PGY3) .................................................................................................................
    [Show full text]
  • Have You Really Addressed Your Patient's Concerns?
    Ronald M. Epstein, MD, Larry Mauksch, MEd, Jennifer Carroll, MD, MPH, and Carlos Roberto Jaén, MD, PhD Have You Really Addressed Your Patient’s Concerns? These simple strategies will help you structure the medical encounter to ensure that you and your patient are on the same page. s family physicians, we often strive to provide patient-centered care and place great value on commu- nicating effectively with patients. WeA get to know our patients, their families and their concerns over time, and very often patients appreciate the care they receive. Despite our efforts, however, between 30 percent and 80 percent of patients’ expectations are not met in routine primary care visits.1 Often, important concerns remain unaddressed because the physician is not aware of the patient’s worries. Listening to audio recordings of patient- physician visits provides some insight into physician behaviors that keep patients from disclosing their concerns. For example, physicians often redirect patients at the beginning of the visit, giving patients less than 30 seconds to express their concerns.2 Later in the visit, physicians tend not to involve patients in decision making3 and, in general, rarely express empathy.4 Patients Downloaded from the Family Practice Management Web site at www.aafp.org/fpm. Copyright© 2008 American Academy of Family Physicians. For the private, noncommercial TRACY WALKER use of one individual user of the Web site. All other rights reserved. Contact [email protected] for copyright questions and/or permission requests. forget more than half of physicians’ clinical recommenda- improved patient trust and satisfaction,6 more appropri- tions,5 and differences in agendas and expectations often ate prescribing7 and more efficient practice.8 are not reconciled.
    [Show full text]
  • DEEP END REPORT 36 General Practice in the Time of Covid-19 June 2020
    DEEP END REPORT 36 General Practice in the time of Covid-19 12 general practitioners in Deep End practices in Glasgow and Edinburgh report and reflect on their experience of how the Covid-19 pandemic has affected patients and practices. As the pandemic continues and the economic consequences unfold, the report also considers the future implications. June 2020 1 Executive Summary : General Practice in the Time of Covid-19 12 general practitioners in Deep End practices in Glasgow and Edinburgh report and reflect on their experience of how the Covid-19 pandemic has affected patients and practices during May 2020, and on the implications for what happens next. General practice during the pandemic • General practice adapted rapidly and universally in response to the Covid-19 pandemic, using remote consultations for initial triage and keeping in touch with shielded patients. • Practice teams proved agile, resilient, enterprising and committed. • Usual general practice activities have been reduced (routine consultations), some significantly (home visits), while others have stopped (practice nurse triage). • Remote consulting, by phone or video, works for some types of patients, problems and purposes. The best uses of these technologies need to be established. • Community link workers have been “invaluable” in contacting vulnerable patients, meeting their needs and making connections with community resources for health. • PPE supplies were inadequate at the outset. Many practices bought their own. Eventually these problems were resolved. • Symptomatic staff were frustrated at the delay in getting a Covid-19 test and obtaining the result at the beginning of the outbreak. Concerns • The NHS has protected itself by putting much of its work on hold.
    [Show full text]